Pesquise passagens baratas para Ilhas Phi Phi

Prós: "Everything...quick board,friendly crew,nice flight, good food, in flight entertainment was good....just a really nice airline to go with"

Contras: "Seat is not comfortable at all."

Prós: "Customer Service was excellent. Very roomie, and comfortable. Plane was also very neat and clean. They also had all of the latest movies and other entertainment. I will for sure fly with them again."

Contras: "Internet peices are way too high as compared to Etihad and Emirates. Since Qatar is the only flight from Miami besides turkish for now, I would take those if they start flights from maimi."

Prós: "Their new fleet of A350 is modern, luxury, then top off with best crew services, this is one of the most comfortable flights I've ever had. Our flight was almost 14 hours, and it didn't feel too bad given the choices of movie and entertainment. The air crew were extra careful and caring about their passengers. They were also polite and very professional."
Contras: "Since the flight was long, the lavatory became a bit dirty, full and messy by the end of the flight. Food was ok, although I think they had better menu from PHL to DOH. They ran out of sausage and omelette choice towards the end seatings."

Prós: "I think that the food can improve and it felt like the flight was short staffed."

Contras: "Jordanian Security officers tried to cheat us and steal expensive alcohol bevarages we bought in Doha duty free ! Bottles where sealed in special bag with invoice, as requered but they wanted us to leave them ! After 30 minutes of arguing they finally let us go through, after I found the rules in TSA website abd showen them! Very bad experience !"

Prós: "the best flight ever taken...fantastic airlines, crew, service, food, movies!"
Contras: "gates too far apart...almost missed flight (short transfer time between flights)"

Prós: "staff"
Contras: "food"

Prós: "Services are the best"

Prós: "Great crew, great customer service by phone, great food and entertainment."
Contras: "Boarding and deplaning took ages, but don't they always?"

Prós: "Nothing"
Contras: "Be more professional"

Prós: "Food was ok"
Contras: "There should be someone to guide for connecting flights"

Prós: "The crew was very friendly, kind, and helpful."
Contras: "I couldn’t find any music that I liked - classical, soft rock, etc"

Prós: "Seat comfortable"

Prós: "Was the crew amazing and nice"

Prós: "Seat where comfortable and thank needed more leg space"
Contras: "Good was poor bcz going and back was same menu of choice of food."

Prós: "Staff were fantastic."
Contras: "Better movies please."

Contras: "I had a carry on plus a laptop bag. On the website they say you are allowed to carry a personal item such as handbag or a laptop bag along with the carry on piece. This guy at Nagpur airport says the weight of both these combined should be under 15 lbs. are you kidding me?"

Contras: "The flight got delayed which caused me to miss my connection flight. I was at the gate of my connection flight 5 minutes before the departure, however, they did not let me in. They transferred my flight and now I have to wait 24 hours for the next flight."

Prós: "Aircraft was brand new -- very clean and everything worked well. All flights were on time. Crew was excellent -- very courteous and helpful. Overall -- very good."
Contras: "Food for main meals was rather bland -- not much flavor. Main meals did not have much variety. Snack items were good, however."

Contras: "For 1.5 kilo overwait I’ve been charged $65"

Prós: "The leg room was huge, the food was excellent and a lot and the customer service was great not my first time to fly with Qatar and it won’t be my last, the made my trip worthwhile. Thank you"
Contras: "No complaints so far so good"

Prós: "Everything"
Contras: "Non"

Prós: "Confort"
Contras: "Same as above."

Prós: "Our connecting flight was only 1 hour after reaching Doha. They placed a crew member to receive all the passengers that needed to make that connection. Very very useful. Our luggage was made it to the short connection."

Prós: "Attentive service - woke me up before landing (as instructed) and served a meal."
Contras: "Boarding on Doha was chaotic"

Contras: "Seat didnt fit to me."

Prós: "another whole row to myself which meant i slept for most of the flight. food was ok, not as good as on the first flight."
Contras: "headrest is no rest at all, very uncomfortable as it does not adjust other then up or down."

Prós: "Food crew and entertainment were all good thanks"
Contras: "A child behind me kept kicking the back of the seat all the time and the mother did nothing about it"

Prós: "Very affordable flights, good value for money. Most of the journey from Sydney to Oslo (via Doha) went qiluite smoothly)."
Contras: "The only thing I didn’t like about the experience was the fact that you can only check in one piece of luggage on economy class, and one very sour individual at the gate when boarding."

Contras: "No food on board!! Staff says it got over when i have selected my food selection!!"

Prós: "Excellent customer service, from the check in process, to boarding, to flying 21 hours from Boston to Phuket with infant- we couldn’t have asked for a better experience! Everyone was so accommodating and helpful as we traveled with our 7 month old a lot g distance."

Prós: "All around great airline. Comfortable for super long flights and completely accommodating."

Prós: "The crew service"
Contras: "The cost of internet access"

Contras: "The crew at the ticket counter was quite rude. Our suitcases were 2kg heavier so, in front of them we opened and removed items and then they still made us go through security all over again"

Prós: "Crew were friendly"
Contras: "The flight was cancelled had to wait over a day for another flight, communication was poor,"

Prós: "The plane is very comfortable and the staff are friendly"
Contras: "Nothing"

Prós: "Nothing. Despite booking Qatar Airways for both legs the transfer distance is incredibly far. Only just made connecting flight!"
Contras: "Why does it take 2 hours to get all passengers on board? Why only one exit/ entry point to board/ disembark for an Airbus 440? The mist inefficient organization of passenger logistics you can imagine Hopeless airports..useless Airlines"

Contras: "Entertainment - screens are not user friendly and bad visibility in day light"

Contras: "Late gatw announcement so we waited for quite sometime in front of the electronic board"

Contras: "The chicken sandwich was horrendous. I saw multiple people take a bite and then put it down and not eat the rest. It tasted terrible."

Prós: "Spacious air craft with comfortable seats, crew was very friendly , and efficient"
Contras: "Service,"

Prós: "Good legroom with respect to others airlines.. the plane is clean.. multiple bathroom so no long waits Dinner was tasty.. however the breakfast was not."
Contras: "Cheap headphones will not isolate sound from airplane engine for such an expensive entertainment"

Prós: "Nice and spacious aircraft."
Contras: "Some confusion on Hindu meal and vegetarian meals."

Contras: "Transit time was too close with my connection"

Prós: "The courtesy and efficiency of the crd, an acceptable level of comfort inf the economy class."
Contras: "Food below average, command of the entertainment screen not convenient."

Prós: "Everything was great except Food and service comfort of the plane Cleanliness was superior"
Contras: "One crew member was a pain if you wanted ice you got 3 cubes ask for more he would ignore you. He was rud and nasty. I mentioned to other crew members they say just his way. If that is his way maybe he need find new job."

Prós: "Awesome staff, super delicious food. Missed the flight, but airlines covered stay in Hotel in Doha. So we hot extra vacation day In Qatar with nice food and stay in a country we have never been"
Contras: "We have missed connecting flight from Doha to Oslo because of bad weather and had to stay in Doha, Qatar for 16hours. But airline took care of all passengers, organized 5*hotel in heart of Doha with luxurious food in the hotel restaurant"

Prós: "The comfiest ever. Top entertainment. Plenty of leg room."

Prós: "Everising was perfect :)"

Prós: "THE PLANE, FOOD , SERVICE"

Prós: "Well trained crew."

Prós: "Easy to book - no hidden charges - good experience"

Prós: "nil"
Contras: "nil"

Prós: "Good food, comfy planes, a world of entertainment options. I like the back first boarding. It makes more sense."
Contras: "The cabin crew could be a little harsh at times. Mellow out, give me an extra 30 seconds to fill out my customs form before demanding my tray table be stowed."

Contras: "My seat could not recline, it was broke, but the flight attendant arrange another seat ....."

Prós: "1) Nice variety of entertainment options 2) Variety of food options"
Contras: "1)Average service (Expectations were lot higher) 2) Cabin crew forgot to serve me dinner, while providing neighbour dinner. 3)Was served only upon asking without any offer of an apology. 4) On boarding was dis organised.Calling wrong zones and allowing multiple zones without clearing one before allowing another. 5) Seat was narrower than expected and I am an average size Asian. 6_ An older aged Woman was not given wheelchair assistance when requested. 7) Not sure if 5 star rating is relevant anymore, perhaps this was a one off situation"

Prós: "The crew were particularly helpful and accommodating. I felt like I was experiencing the Emirates I'm used to"

Prós: "Seat was very comfortable, and food was amazing"
Contras: "Some of the fixtures were falling off, and the side controller for the TV screen was not connected or working. It is to be expected from an Older A 380, but not a deal breaker by any means"

Prós: "Crew was very good and helped whenever it was needed"

Contras: "No delay in boarding"

Prós: "All"
Contras: "To be cabin in business class"

Prós: "Crew, food, drinks, and seats were fantastic"

Prós: "Good flight and crew but......."
Contras: ".........they left my suitcase in Seattle and it didn’t get on the flight to Dubai AND they didn’t want to give me a voucher for accommodation in Dubai despite a 15hr. wait for trip to South Africa. For two hours I pursued different officials in Dubai until they organized a voucher for overnight acc"

Contras: "Not to delay the flight for 2 hours !"

Prós: "Full plane. Boarding could have been easier with two entry points into the plane"
Contras: "Plane was late leaving but made up time."

Contras: "Crew was a little less cooperative than my usual Emirates experiences"

Prós: "Everything from take off to service to landing. Was superb, real proffessionals."

Contras: "Intertainment"

Prós: "Good choice of entertainment."
Contras: "Food can be improved. A little bit of innovation is needed."

Contras: "It was too cold in the airplain"

Prós: "Nothing"
Contras: "The plane was old and tatty I booked a window seat to actually get the window seat with no window. I had just come off another Emirates flight but this was old tatty plane, the seating squashed. The plane was delayed on the runway for around 40 mins but no announcement made, the stewards were unresponsive when people pressed the buzzer."

Prós: "Dinner was good, breakfast a bit ordinary"
Contras: "business class seats didn’t go flat/horizontal, which wasn’t great for a night flight. Would be good to have a fast track through customs... took about 30-40 minutes"

Prós: "The departure & arrival time. A fantastic price that included an excellent meal there and back, 30k luggage quota, entertainment that lasted throughout the duration of the flight. It just seemed seamless and felt like it didn't take that long to get there. I will definitely be catching this flight, every time I return to NZ"

Prós: "I like the aircraft itself, so far pilots are well professionally trained. I feel safe riding in your aircraft."
Contras: "The food is not good. I chose chicken but unfortunately no chicken only small mashed potatoes and gravy and when I asked for another one the crew said no more chicken lol.So I skipped 1 meal"

Contras: "The flight on the B777 was most uncomfortable, even in Business Class. Will avoid any flight in this aircraft/airline in future"

Contras: "Very good"

Prós: "Loved the leg room, very friendly staff, the cabin was a nice temperature."
Contras: "Based on this flight alone, I have no complaints. Looking forward to flying with Emirates again."

Prós: "Emirates is the best Airline"
Contras: "Everything"

Prós: "Business Class comfort"

Contras: "Food was not awful and most item not available in Fist Suites"

Prós: "The staff was excellent"
Contras: "The wet bun for a snack was terrible."

Contras: "Food. And also seats. We r silver class and should have been assigned better seats."

Prós: "Outstanding service, extremely friendly, food was delicious, unlimited drinks including alcohol, tons of movies to watch for free, free headphones, free eye covers, free earplugs, free socks."
Contras: "The 16 hour flight"

Contras: "Me, my husband and my daughter didnt get seats together in the aircraft though we checked in before 48 hours."

Prós: "excellent services thanks"
Contras: "services provided to impaired handicap persons ,need improvement thanks"

Prós: "Everything."
Contras: "I can't think of anything."

Contras: "Didn't have a good experience in Kenya, not with flight but at the airport. Went through hell. They need to improve on their customer service. I am quite sure I am entitled to bring whatever I want as long as it's legal . But there's lots of corruption and they will mess up your reputation. But at the end of the day they want me to bribe them. I was Really upset."

Prós: "Best upper class flight ever!"

Prós: "Fast checkin with Online Checkin. Only had to go to baggage dropoff. Nice onboard service. Like the choice of good entertainment for such short flight. Several options to watch."
Contras: "Flight had some delay. One person on-ground very rude and totally out of line in the way to treat customers. Under no circumstance any airline employee should lecture a passenger about time schedules and such. I had read the rules online and was aware of the timings required if checking in online. I was surprised being accustomed to good service from this airline."

Prós: "Loved the ride on the 380. Great service and crew."
Contras: "Smalller cans for drinks. Need more free internet."

Contras: "The crew was not friendly and very slow. I was flying with an infant and a child and have had excellent experiences on a number of other less expensive airlines and I am disappointed that I had bad service on Emirates business class."

Prós: "Comfortable seat"
Contras: "I was inzble to select vegetarian meal on ypur website"

Prós: "the food was wonderful, the economy seats were comfy, and the service was superb. I really liked being able to watch movies and listen to music w/o a charge."
Contras: "I was taken by surprise that I could not take my SLR camera on board as carry-on luggage and had to check it (they were doing this to everyone, not just me and it covered laptops, kindles, cameras, etc - everything electronic except phones). This was not done on the flight into Dubai. Also irritating was when I got to Boston, an Emirates guy cut open the packing envelope open and in the process, accidentally sliced the camera neck strap. He was, however, very apologetic and eagerly got me the info needed to submit a claim to Emirates."

Prós: "Crew was lovely and very helpful. I felt very taken care of. Amenities were great! Got plenty of food and drink. Overall very comfortable."

Prós: "The FA that served my part of the cabin was polite, friendly, and cheerful."
Contras: "I had one piece of hand carried bag from when I boarded on the DC to Dubai leg. On this Dubai to Manila leg I was shocked to discover that the ground crew wanted all hand carried items weighed, and I mean ALL including things like travel pillows and duty free items. I was made to pay $88 for excess weight on the exact same bag I had with me on the first leg. Worse, the (I'm guessing) head of the ground crew gave random exceptions (for example someone had a thick copy of the Koran and some other item that were not weighed). My excess weight probably weighed less than that book. Many passengers ended up returning purchased duty free items and some even abandoned their bags. Upon getting past the initial gate the passengers were ferried by BUS to the plane. The bus ride took forever and of course, in the heat of the Dubai sun, the passengers were made to climb stairs carrying their "overweight" bags to board the plain."

Prós: "Received a flight credit"
Contras: "Emirates overbooked the flight and we were bumped."

Prós: "Everything was excellent. Emirates is a quality airway."

Prós: "entertainment system was good. Pilot was nice crew was pretty nice ."
Contras: "No leg room uncomfortable seats food has gone way down hill since 2 years ago. None of the good chocolates anymore. check in people at the gates were cold fish."

Prós: "Entertainment was great. Staff and food was good as well"
Contras: "No room for legs"

Prós: "Clean aircraft, good leg room, and friendly service"
Contras: "Nothing"

Prós: "I love Swiss. They are the best. Great service,pilots were giving us informations when the weather was acting up,the whole crew was amazing."

Prós: "comfy seats"

Prós: "Overall the flight crew were very friendly and polite. They made every effort to make the flight comfortable. The meals were very good compared to other economy flights taken on competitor flights."
Contras: "The leg room is a bit cramped, especially if the passenger in front reclines their seat. The user interface for the in flight entertainment seemed out dated and the remote control had issues."

Prós: "Crew was very nice"
Contras: "No internet."

Prós: "crew was excellent."
Contras: "seats a bit hard and cramped"

Prós: "The crew was nice, the flight went smoothly"
Contras: "Seats were too small and not comfortable"

Contras: "I had no way to print our boarding passes before we went to the airport, and they were changed from A and B (a window and an aisle) to E and F (both middle seats)."

Prós: "Everything was comfortable."
Contras: "I can't think of anything."

Prós: "Nice crew and prompt service"
Contras: "Crammed, narrow seats"

Prós: "Great crew & good complimentary food"
Contras: "More seat pitch"

Prós: "Great flight"

Prós: "Everything from the crew being super accomodating and friendly to the comfort and taste of the food was delicious."

Prós: "Crew were very nice and accommodating. Chocolate always appreciated!"
Contras: "The passenger in front of me slammed into my knees. I am very tall. She was not but she sure got her seat back as far as possible in spite of having he bulkhead sear, so I had to be careful of my position the rest of the flight"

Contras: "On time departure would be nice. Overall very pleasant experience. Water and Swiss chocolates were served during under an hour flight. Thank you Swiss!"

Contras: "There was a major delay - we never were told why and no one apologized. It was so stressful to make my connection."

Prós: "Crew was excellent. Seats were uncomfortable"

Contras: "Just except very bad to reserve 24h before by phone impossible to have the number call call geneve airport it was ile fidji a d south pacifica impossible to understand i speak french andlittle english perfortunatly my kids live princetona d boston Thank.you merci yvette ruggeri"

Contras: "My parents needed special assistance for boarding and changing flights in Zürich and SWISS was just phenomenal. Thank you very muc"

Prós: "Delicious Easter eggs Beautiful interior design of cabin and seats Roomy"

Prós: "Fast boarding"
Contras: "The food is the worst there is"

Contras: "The seats in the economy cabin are cramped together. If the person in front of your leans back you are almost trapped in your seat. There is little leg room and the cushioning is not enough for a long distance flight. There is no boarding control. People just line up and get on the plane in any order."

Prós: "I like service, plane..."
Contras: "I have anot her flight with the same airlines. I haven't took my ticket at the same time but since it's same airlines they should be able to connect my flights. I have to go borders and took my luggage and then I checked in again. This is waste of time"

Prós: "Food service is adequate."
Contras: "Standard complaint, but economy seats are way to squeezed in!"

Prós: "Crew"
Contras: "Too hot on plane, despite several requests to turn up air conditioning. Would be nice if pilot gave a few more updates as to why we sat on the tamac so long."

Prós: "I was flying business class so staff, food, etc was excellent"
Contras: "I do not understand why arriving to checkin with 90 min, on a DIRECT flight, in business class they can decide to not lead luggage at ZRH. We had to wait for all luggage to come out, then go to lost and found, what is more puzzling is that then they tell you the luggage will be loaded on next flight, arrive at night, but will not deliver it until after 3PM on next day. This is flying business class. Swiss begins to feel like a low cost"

Prós: "food was great in economy"
Contras: "the 7 hour transit time"

Prós: "Food and crew were great, very friendly and perfect with timing of serving meals"
Contras: "The boarding kind of scrambled. The head phone connection bad for my headphones, I had sound only in my left ear. The screen had very poor resolution but selection of movies was goood."

Prós: "Punctuality, onboard service and the food served were all very good. Their app is very practical, no need to go to the counter except for dispatch of luggage."

Prós: "There was a very long line at the check in counter on the way back. Many people were nervous about missing their flights. Apparently the counter computers were out of order and they only had 2 stations to support the passengers at a very busy time. Other than that, everything was smooth and pleasurable."

Prós: "We did finally take off for our trip and get to our destination. The movies were tremendous help to pass the time. The food was delicious for hungry tired people"
Contras: "The crews rushed passed you and never offered if you needed further. One cup of soda after all those hours waiting left feeling dehydrated. Crews could have been more accommodating as made me feel like I was inconveniencing them instead of happy to assist me"

Prós: "Staff walked around with water quite a bit, gave my kids a special kids meal"
Contras: "A little tight in economy and i am short"

Contras: "Not on time at all. Toooooo late boarding"

Prós: "The attention to Detail during the entire flight. Sure beats the US flights!"

Prós: "Service was great with staff being very professional Flights were on time and entertainment selections were good."

Prós: "EVERYTHING WAS AWESOME BEFORE THE PLANE EVEN TOOK OFF!! My flights somehow got real messed up and everything down to my luggage had to be input manually. I wasn't sure if it was going to make it with me to the final destination. But it did! The head rest blew me away just as i sat. I love to know I can fall asleep and not have neck problems. And everything from the movies to the service to the food was great! My first international yet BEST experience in economy class was all worth it!"

Prós: "No assists"
Contras: "Poor service"

Contras: "delayed"

Prós: "I love everything. The aircraft was spacious and clean. The crew excellent and the food very good."
Contras: "I wouldn't say didn't like something but we had to wait 40 min over the time we were suppose to take off. And this is notbody s fault but it was ind of long..."

Prós: "I got ill on my flight to Zurich and the Swiss Flight Attendants attended to me like true professionals. They made sure I was comfortable until we landed which meant the world to me considering I was SO far away from my home. I'd like to especially acknowledge Frank, one of the attendants, who sat next to me to make sure I did not feel alone while I was sitting in the back with ice on my head, and felt like the world was spinning. He was my point of trust and warmth. That was not only extraordinary service, but human compassion at it's finest. Furthermore, the head attendant, who's name I could not get in the haze of the flight, escorted me from the plane to the cart who took me to the lounge to recover until my next flight. Thank you, Swiss Airlines, for having employees who knew how to triage my illness, and took care of me like family would. I appreciate it greatly and will surely be booking all my future European flights on Swiss. Please extend my gratitude to the flight crew on my Athens - Zurich flight on 5/28."

Prós: "Your crew is amazing."

Prós: "I take the flight from ZRH to SFO several times a year. Typically on time, typically good service, food and drinks"
Contras: "The entertainment on the Airbus 340 is outdated and the screens are terrible but that is the only problem. ugh better with the new 777. Unfortunately not the case today"

Prós: "The service is the best!!! I enjoyed everything!!"

Prós: "Registration and baggage check was fine, no line to wait im. The flight was moderately full. Good food and beverage service (although Lufthasa is a bit better)."
Contras: "Zurich airport dining facilities are poor - no choice of warm food and pricey."

Prós: "The food,crew and flight were flawless. Our flight scheduling had us connecting within a thirty minute period in zurich and we had to run to catch the flight. Probably would have missed the connection if our 26 year old son didn't run ahead. Too much drama and no one from swiss air to help. Suggest more time for transfer in the future or someone to guide passengers. We were nit the only ones. However, we did make it as did the others ( luggage too!)so kudos to swiss for waiting"

Prós: "Fantastic flight attendants, good food. I felt safe throughout the whole travel."

Prós: "Spacious and good food"

Prós: "The flight crew were great very friendly & service oriented as far as getting your food & water"
Contras: "My partner & I were given separate seats. We tired to reserve our seats online according to instructions & time but the online registration wasn't working properly. We had to wait til we were at the airport to do that. When checking in we were told we had to wait til onboard? Then once on board told no. So we were not able to sit together & weren't even in the same area of the plane. We also had an old plane & seats very uncomfortable. The movie screen was barely visible so basically u could just listen."

Prós: "The whole trip went smoothly. The price was right. There was a very bad storm in Charlotte before departure. Lufthansa made a delay, and I was very happy about that decision. They were very informative about connections, and emailed important information. Friendly, competent staff!"
Contras: "N/A"

Prós: "The agent worked hard to find us another flight to rome"
Contras: "Our plane sat on turnac in Toronto waiting for a parking gate for 30minutes making us miss our connecting flight. Finally arrived but missed our train to Florence had to stay Saturday night in Rome while our villa in Lucca sat empty which was paid for"

Prós: "Clean, modern plane"
Contras: "Flight was 40min late, which can happen. Caused me to miss my connecting flight and all three employees from Lufthansa I dealt with had a total ‘I really don’t care attitude ‘"

Prós: "The seats are comfortable and the plane was clean and well-presented."
Contras: "The flight left with a slight delay. As I boarded, I was issued a new seat in the middle, as opposed to the window seat I had selected. There was zero explanation for this change. When I approached the flight attendants about it, with a smile on my end, I was offered the equivalent of a shrug. As I gave up, I was also informed there was no more room in the overhead bins, so not only did I end up sitting in the middle (which I loathe), but also with my carry-on under my feet. I’ve always been a fan of Lufthansa, but I’m a little disappointed this time around."

Prós: "Nothing"
Contras: "Attitude of staff very poor at a request for a drink of water"

Prós: "Lufthansa and SAS. A great combination."
Contras: "Nothing to not like."

Prós: "Crew. Meal good too."
Contras: "Bus rides to aircraft at Frankfurt"

Prós: "On time"
Contras: "Nothing"

Prós: "The crew did a great job. The flight turned out to be nearly 10 hours since we had 150 knot headwinds. The food and free wine made things much to tolerable. You can't go wrong with Lufthansa."

Contras: "During the main meal many many passengers had no option for the main dish.. Only vegetarian dish! Many passengers didn't eat."

Prós: "1 hor 30 minutes instead of 2 hours 15"
Contras: "Worst food ever, and zero entertainment"

Contras: "Flight was delete and nobody assist during transfer to next flight"

Contras: "Food was just ok"

Prós: "Crew was excellent. Joseph was great!"
Contras: "Food needs to be improved!!!"

Prós: "Everything!!"
Contras: "Me starting to get sick!"

Prós: "Crew hospitality excellent"
Contras: "Nothing"

Prós: "Great flight crew, very friendly. Was just slightly alarmed that my friends and I never once had to show ID or passport to get onto the plane, especially given the current turmoil in europe. otherwise, enjoyed the flight and will fly more"

Prós: "Good food and movies"
Contras: "seat had problems mechanically"

Contras: "50 min delay, had to run to next flight to make it..."

Prós: "Comfortable and big leg room"
Contras: "No in-flight entertainment"

Prós: "Flight attendant was very helpful. She went out of her way to bring me a special tea. Large selection of entertainment."
Contras: "Food could've had more healthier choices. Also, kid-friendly food would've been a plus. Not enough leg room. Headphones were only working for one ear which is really bad for the ears. Air conditioning was really turned on really high and gave me a headache and the sniffles. I started throwing up during landing time. Horrible."

Prós: "Friendly crew, had row to myself, smooth flight"
Contras: "Delayed departure"

Contras: "I did not go because i canceled my flight and am still waiting for my refund since 23 May. I will probably never use Kayak again. Not happy... far from satisfied. ~AC"

Prós: "Crew was good."
Contras: "Not on time. Lost luggage."

Prós: "On time"
Contras: "Uncomfortable seats"

Prós: "None"
Contras: "Overall experience - will not recommend this company and will suggest another company"

Prós: "Very comfortable sleep Crew attentive"
Contras: "Food not worth the first class ticket"

Contras: "flight cancellation was communicated late, with no specific plan how to get to the LAX flight. (The flight was also cancelled the next day; my wife was on that flight; I don't believe it was a technical reasons because of this) Resolving the issue wasn't smooth and needed my involvement to propose a working connection. I am Star Alliance gold member (through United) and this did finally give me a connection."

Prós: "Again the friendly crew."
Contras: "The snack at dinner. A simple sandwich would be better instead of the heated pizza and large sandwich they did give."

Prós: "Clean, entertainement"
Contras: "Food was not that great."

Prós: "Nothing"
Contras: "Luftansa gives up and goes out of business."

Prós: "Boarding was late and disorganized. Would recommend boarding by rows from different areas of the plain. Flight landed on time. Entertainment offered a wide selection"
Contras: "My wife developed a stomach problem from the second meal."

Contras: "Delated and boarding was a mess"

Prós: "All trip was good."

Prós: "Punctual"
Contras: "The seat was changed without any communication. Also, on-line checking from internet was not functioning."

Prós: "The crew was SUPER NICE! Great smiles , really attentive- not fakes! What a great experience! Food and refreshments were good and plenty. Wide choice of Entertainment. Clean plane. When the industry quality of services has taken a dive so badly, one really appreciates the experience with Lufthansa who delivers. Thank you!"

Prós: "I fly regularly between Germany and USA. Would rate this flight as the second best flight in recent years. Small details can make a difference."
Contras: "The breakfast that was served was not great. Blueberry muffin super sweet and canola bar with raisins.none odds which i would ever pick if I had any choice."

Prós: "Everything was OK"

Contras: "Seats are hard"

Prós: "Food and eating with proper utensils, Brandy after dinner"
Contras: "Entrainment center glitch. Headphone quality."

Prós: "The entertainment was great"
Contras: "The tray was a bit close to my tummy."

Prós: "We were given a free meal (sandwich) on this short duration flight. I thought that was a nice touch."
Contras: "The boarding process wasn't very smooth."

Prós: "The flight attendants were some of the best that I have ever had. Very friendly."
Contras: "The lunch/dinner that we received right before landing in Charlotte. Too much dough and spices. Less bread would be tastier."

Prós: "Trip was very comfortable. I was also upgrades which was very nice. I will check the rates for Lufthansa every time I go to Italy. It is the airline of my choice. Also the plane was new and very clean. Thanks Vince F. Chicago"

Prós: "Nothing, and I am suing you"
Contras: "Unprofessional, terrible, kayak does not response to mails and customers concerns"

Contras: "One flight attendant just seemed grumpy as she slammed down my tonic water plopping some out of the can. And that was in the first hour or so - thus - it was not just the end of a hard flight."

Prós: "Staff was very good, plane was clean"

Prós: "sory, i am not good in english"
Contras: "delay in departure, if your fault"

Prós: "Great flight. Great service. Great food. Nothing more to say then I'll fly again in the future with Lufthansa"
Contras: "Entertainment can be better"

Prós: "By the time our flight finally took off from Madrid, we were so tired we actually did not care about the fact that we did not even qualify for a glass of water so we could sleep in peace and quiet."
Contras: "Lufthansa should not partner up with a low-grade airline like Brussels Airlines because it damages Lufthansa's image. Kayak should not include anything involving Brussels Airlines in its offering of options either because we will associate the bad experience with Kayak. The check-in process in Madrid was so slow that we waited in line for more than an hour -- as two of the three Brussels Airlines employees moved in super slow motion and a third one chatted on the phone while processing passengers. Our flight took off one-hour late because 12 passengers did not get checked in in time. Some people missed or were told to run to make their connecting flights by the time we landed in Brussels. And we were told during the flights that we would have to pay for even a glass of water even though we were to fly across the Atlantic because we were not flying Brussels Airlines from and back to Washington. I am giving the trip one star because -5 is not one of the choices."

Prós: "Great crew, comfortable seating with enough leg room."
Contras: "Provide dinner before getting to joburg, instead of a snack. Flight arrives late so dinner would be appreciated"

Prós: "Reasonable space in economy class seats"
Contras: "Staff hurrying us up 40 minutes before departing and threatening to take our bags out of the plane in case we didn’t board then. I had to leave my coffee and run."

Prós: "The crew is really welcoming"
Contras: "The seats are too narrow and a bit too hard"

Prós: "Our flight was delayed in Bejing, than we loosed the booked flight of KLM. When we arrived in Amsterdam, we get the recheked in flight."
Contras: "Doesn't"

Prós: "Good beverage service."
Contras: "Over an hour delayj for departure."

Prós: "The crew was great! The food was also much better than other airlines. And passing out whole bottles of water was much appreciated."

Contras: "I called for a crew member 5 times and waited 25 minutes for anyone to help me with just some water. I had to get up and go to the very back of the plane to ask for some water. The plane was hot and no air to be found. This was all after we had to get back off the plane before takeoff. It was terrib"

Prós: "My seat at the window was great and the staff really friendly and courteous!"

Prós: "The crew was very nice"
Contras: "Uncomfortable seat but it’s only a 1 hour flight so not a big deal."

Prós: "Crew's hospitality, good music, good destination material, terminal info, good system overall"
Contras: "Less legroom, storage space, bad food, few movie options."

Prós: "Entertainment options."
Contras: "Service was poor, seat did not recline, and the food was terrible."

Contras: "My suitcase didn't come with the airline."

Prós: "Crew was very friendly. Nice that wine was served without charge."
Contras: "Announcements from the cockpit were hard to hear. Food has been better in past."

Prós: "Crew where awesone and the choice of entertainment was fantastic"
Contras: "Seats way to close together"

Prós: "The flight was perfect! Great food,movies and I even got to sleep !"
Contras: "All was well!"

Prós: "Excellent service. A meal , drink and a coffee included which we were not expecting."

Prós: "Time and Good clean place.. in This case airpöane.."
Contras: "It was not entreteiment st all"

Prós: "Seats were very comfortable, food was excellent, the staff was very nice, cabin was quite and roomy."
Contras: "No outlets to charge digital devices, and need more bathrooms on board. I was able to sleep most of the 11 hour flight so I did not take advantage of the entertainment."

Prós: "I slept pretty much the whole time"

Prós: "Interior of the plane was clean. Smooth landing."
Contras: "Pilot did not avoid turbulence"

Contras: "Nothing good to say about this flight. The plane was old with no entertainment. The sits where very compact and not comfortable at all. The food was a sweet bread and water. The flight attendants were rushing and will take a while if you needed anything. I felt like I was taking a bus with graffiti all over the place."

Prós: "The leg room, was surprisingly roomy"
Contras: "The food and that there was no entertainment."

Prós: "Norhing"
Contras: "They have mabaged to lost my luggage"

Contras: "Please Endeavour to put the expiration date on the food served in the flight."

Prós: "Comfortable seats. Warm plane with happy staff."
Contras: "Maybe a second sandwich option for food, not everyone likes cheese."

Prós: "Service impeccable!"
Contras: "They have one line of executive class after the kitchen and toilet, is very noisy."

Prós: "Crew was courteous and polite! Entertainment system had some great movies at no additional cost."
Contras: "Poor communication between delta, KLM and Air France meant that I couldn’t check in online and get a digital boarding pass. Furthermore I couldn’t use the check-in kiosks because my name was listed as Reidmr instead of Reid, which meant that my boarding pass did not match my passport. Overall this caused unnecessary delays that were compounded by the fact that I couldn’t use my TSA precheck. My main problem on the plane was that I had to struggle to get water served to me. It’s always so dry on planes and I would have liked to be able to get more than one tiny glass of water at a time. Also, would have loved a window at my window seat. Plus no WIFI!?"

Contras: "OLD OLD plane with hard seats and tiny screens"

Prós: "Great food"
Contras: "Sears we're toooo small"

Prós: "It was so easy to board and I had no inconvenience. It took 4 minutes from when I said goodbye to my family till when I was at the front of the gate."
Contras: "Nothing! It was all great!"

Contras: "Our flight was canceled from Amsterdam to Bordeaux and did not receive any direction and had to find alternate flights for ourselves with the personal expense of using our own cell phones. Then our luggage lost for 3 days. Not happy!"

Contras: "Service"

Contras: "One of the senior stewardesses we're very rude. Whether it's her personal opinion or KLM's policy, it's unreasonable to think that a 3 years old child could or should hold her pipi over 20 minutes, while they slowly and inefficiently trying to give out food. Several parents were there with the request to let us through to the toilet with small children and she smiled in our face and said "no, we will finish first and than you can go". She might be not fit for the job anymore, but KLM can't afford this kind of treatment."

Prós: "The flight was delayed by 40 minutes initially then a further 20 making it an hour late. Sitting at the gate there was then suddenly a last call to board the flight and a mad rush for everyone to get on. I appreciate that delays happen but the lack of communication ragardinh altered boarding times didn't make the situation any easier"
Contras: "As above"

Contras: "Flight delayed, had to take two more flights and was a four hour trip turned into a 12 hour, 4 countries trip"

Prós: "Excellent service, excellent food."

Prós: "Very friendly and the food and drinks never stopped and no additional charges, a very nice experience over the bargain airlines, free in-flight movies, and entertainment, no cost."
Contras: "No complaints."

Prós: "The flight crew were kind, polite, and attentive."
Contras: "Bussing to the plane was a bit odd, but the crew remained organized in doing so. When we arrived to the plane, they had both entrances open so that those sitting near the rear of the plane would enter from the back. Plane was a little chilly, but I have come to expect that one most flights."

Prós: "Much more civilised for the same cost (or less) as the budget carriers. Proper food and drinks included as is the norm with international flights even though it's a very short haul."
Contras: "The stinky guy behind me, but that's not the airline's fault."

Prós: "They flew full speed to catch up with the delays."
Contras: "Departure was scheduled with one hour delay. When everyone was boarded they mentioned a leaking toilet. It took them 1,5 hours to disable the toilet. In the mean time, no drinks, no snacks, nothing. So we should depart at 18:00 but it became 19:30. Our first drinks and meal was no earlier then 21:00. The crew should have anticipated better that the technical problem would at least take one hour and give everyone a drink at least."

Prós: "Captain was updating us with the delay status."
Contras: "You have to be gold to get the priority boarding. In other countries I can do it with my silver status."

Prós: "...The transfer at JFK was terrible"

Prós: "There was no flight! So it's one thing that you have to cancel the flight because of fog; but rebooking us the next day on a flight through New York that doesn't exist, was way below the standard of care I would expect from any airline. Apparently, the NY to LAX flight that KLM booked us on, was only one leg of the flight to Sydney Australia; and according to some airline agreement, only Australian nationals are permitted to take that flight! Running around at JFK from terminal four, to terminal seven, to terminal eight, back to terminal four, to get a flight out, was a bit much considering how tired we were – not to mention hungry, since KLM neglected to provide the kosher meals we had requested with plenty of time – BOTH going to and returning from Europe."

Prós: "Great food and movies."
Contras: "Might have lost my bag. I was told not to claim my bag and that it would meet me at my final destination. That did not happen. I even paid extra because of the over weight. When they charge you 100 extra euro you expect your bag to make it to its final destination."

Prós: "During my first flight from East Midlands England to Amsterdam I lost my baggage by another airlines and the KLM crew was very dedicated and supportive until they found it and check in for me... Many thanks and I wouldn't forget it."

Prós: "Staff was excellent. Entertainment options pretty good."
Contras: "Seems very dated. Business Class felt cramped and not very luxurious."

Contras: "Lost lugage not yet delibered"

Contras: "Boarding was just a mess - lines and delay Crew is apathetic There is no amenity kit for passengers Food could be better"

Prós: "Friendly stuff"
Contras: "The expiriace going there was horrible because of the weather."

Contras: "Small seats"