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Contras: "Delay in take off 45 min!!!!"

Prós: "Incredible staff. Super polite"

Prós: "I'm not Hindu, but I requested Hindu Vegetarian meal. It was very tasty and enjoyable."
Contras: "Seats were not comfortable, even in Comfort + seating isle."

Prós: "Nada"
Contras: "Horário"

Prós: "Everything was great"
Contras: "N/A"

Prós: "great food, entertainment and seat comfort"
Contras: "nothing"

Prós: "The crew was amazingly helpful. My son was having some anxiety and they went out their way to make him comfortable. They were the best!"

Prós: "Genial ! Comissários fantásticos ! Alegres e educados ! Parabéns ! Comida nota 10."

Contras: "Nunca havia visto um time de comissários tão educados , prestativos , felizes e que tornam a viagem uma excelente experiência ! Parabéns !"

Prós: "Do conforto, comida e os atendentes muito educados."
Contras: "A falta de creme para as mãos na necessaire, ou ao menos no lavatório. As mãos ressecam muito em voos longos."

Prós: "The crew was very gentile."
Contras: "No enterteinment on the plane."

Prós: "Food and entertainment was awesome"
Contras: "It's awfull to sleep. Very unconfortable."

Prós: "Really liked the new touch screens (with very good responsiveness). Also liked the food selection (the champagne was nice, so was the menu we were given)."

Contras: "Air France delayed our JFK to CDG flight. That caused us to miss our connection flight afterwards from CDG to MUC. We got a later flight luckily but one of our bags got lost and is still currently lost!!!"

Contras: "Flying back to US, passsengers get charged for their luggage. Which this is not informed to us, neither On our email nor when we were checking ( for free) in Us"

Prós: "Service and crew are great"
Contras: "Seats"

Contras: "No space for legs. No food (just snacks). Very high temperature inside the aircraft. Flight delayed by 45 minutes."

Contras: "Engine noise in the cabin is loud."

Prós: "Timely and smooth teansit."
Contras: "Food has a way to go to be appetising."

Prós: "SFO - CDG (Air France) was a great journey in all respects. But the one major reason for that was, the middle seat was empty. I was so fresh after the journey, would definitely recommend this flight to anyone."
Contras: "The flight was delayed by atleast 45 mins and therefore had to rush at the CDG airport to catch the next flight."

Prós: "Everything was fine"

Prós: "Nothing."
Contras: "Everything. The crew seemed to skip over me and my husband multiple times. So we sat there with garbage the whole flight. My entertainment was broken and they had no solution but giving me $30 to use at the duty free shop the same day as the flighty. I paid extra for premium seating in an exit row and that was their idea of fair compensation. The crew ran out of vegetarian food so I didn’t eat anything but cold stale bread. The crew was non-existent most of the flight."

Prós: "Staff"
Contras: "We were 2h late"

Prós: "It was a wonderful flight and service . Hospitality and welcoming."
Contras: "Nothing everything was amazing ."

Prós: "Absolutely everything perfect."
Contras: "Through my own fault I ordered a different seat instead of window seat. :)"

Prós: "nice drink selection on board flights"
Contras: "My pregnant wife was downgraded from business to economy 20 minutes before departure because the airline made a mistake with the reservation for our puppy traveling in the cabin with us. If this were not enough, the airline also lost one of our bags so this week we have to file for compensation for both begin downgraded and for the contents of our 30 kilo bag which never made it to Ho Chi Minh. Air France was a complete and total disaster and I would strongly recommend all friends and colleagues to find alternative airlines for travel"

Contras: "Couldn't make the connection....Overall....an aweful experience!"

Prós: "Cordialidade da tripulação."
Contras: "Assentos demasiadamente inconfortaveis para um vôo de longa duração. Comida de baixa qualidade."

Prós: "Yelling, cheering and literally rolling in the aisle made for a really annoying flight"
Contras: "Infusions bad behavior. Also, flight number was changed and AF. Was understaffed to handle questions on squirrelly luggage check."

Prós: "Nothing."
Contras: "They loosed our reserved seats, our luggage, food was awful, ground staff was disrespectful."

Prós: "Courteous crew"

Prós: "In cabin crew was attentive and friendly. Food was good and came at good times. Middle bathroom on Airbus 380 was big and comfy."
Contras: "Boarding was not too well organized and I followed Security's direction who put me in wrong line and I wasn't able to board with my priority group. Sitting in exit row with no floor storage so this delay made it hard to find overhead storage above my seat. (Grrrr) Entertainment system didn't work which made the flight feel LOOONG. (They offered an in-flight credit, but I'd paid for premium exit row seat and had to choose between moving to working system in crowded middle seat or keep premium, exit seat. I decided to have them move me to a seat with a working entertainment system, which were available and they'd offered, but never happened.) When I got home, I discovered the gift I purchased with in-flight credit and my own money wasn't the one I'd requested from Duty Free catalog so now I have to figure out how to solve this problem. (COULDN'T GET IT RIGHT.) Premium exit row seat was narrow, due to in-seat tray table & entertainment system, but seatbelt mounts and thinly padded seat made it even more uncomfortable on a long flight."

Prós: "Nothing... and we were late which made me miss my connecting flight and I wasn’t reimbursed because it was with a different airline"
Contras: "See above and the food was disgusting"

Prós: "Service was great, flight was on time and I really enjoyed everything"
Contras: "Little turbulence but overall it comes as usual so it was worth the flight"

Prós: "Staff was nice"
Contras: "Very cramped. Poor leg room also with.metal bars under seats that further. Limited foot room. Terrible options in movies."

Prós: "Comida"

Contras: "Embarque"

Prós: "Os assentos e a organização da tripulação são ótimos."
Contras: "Não há entretenimento, então recomendo apenas voos curtos."

Contras: "Some toilet facilities out of order and some slow service"

Prós: "Absolutely nice friendly and professional crew. Congrats! Nice food, rich and healthy Right in time despite few delay at departure"
Contras: "Just a need to improve entertainment facilities (digital screen, Wi-Fi. ..)"

Prós: "It was on time and the crew was good"
Contras: "The food wasnt upto the mark"

Contras: "It was delayed"

Prós: "Pretty decent"
Contras: "Not much"

Prós: "Atendimento muito bom, todos simpáticos, voo tranquilo"

Prós: "No delays, service with a smile"
Contras: "Nothing to report."

Prós: "Duração do vôo"
Contras: "Desconforto da poltrona."

Prós: "Párizs Budapest kb 1 óra késés műszaki hiba miatt. egyébként minden rendbe volt."

Prós: "Amazing service, seat and FOOD"
Contras: "Nothing"

Prós: "Nice Flight Attendants Good Food"
Contras: "Flight was delayed by 1.5 hours"

Prós: "Pontualidade"
Contras: "Alimentação"

Prós: "Pontualidade"
Contras: "Mais opções de entretenimento"

Contras: "O vôo começa no horário e o serviço em GRU é normal. O serviço de bordo é um serviço internacional com um jantar com duas opções de pratos quentes, e as refeições especiais (diabetc and without glúten) são honestas e preparadas no catering GRU, tanto na ida qto na volta, comida conhecida e de boa qualidade. O vinho oferecido é de boa qualidade. O ponto fraco do vôo, refletindo diretamente no nome Ethiopian Airlines, foi a higiene na galley traseira, no vôo da volta, ET 507 - 04/01 falta de higiene da tripulação, garrafas términicas ao chão, talheres de plásticos sendo colocados no chão, em uma área imunda próximo as banheiros. Lastimável."

Prós: "Good service"
Contras: "Serve Warm food"

Contras: "Water to drink during flight."

Contras: "It was over booked the flight 2 times on the way Seychelles........ It was tired journey definitely..."

Contras: "Tudo estava bom até a chegada, pousamos mas estamos parados dentro do avião já quase 1 hora sem desembarque."

Contras: "Someone stole my airpods in my bag. I noticed it once reached at home. This is the first time it happens to me. Very bad experience"

Prós: "A tripulação muito atenciosa"

Prós: "Amazing crew!"

Contras: "USB connection was not working from my seat"

Contras: "The seats are uncomfortable"

Prós: "Your crew were great."

Prós: "Very conformable and quiet."
Contras: "Nothing very nice flight."

Prós: "on time"
Contras: "they woke me up in the middle of the night to give me food.."

Prós: "Crew was good."
Contras: "Food"

Prós: "Nothing"
Contras: "The lights in my area could not be turned off. So it was a over night flight with lights all the time. Impossible to sleep. Crew did not even said sorry. Just “it is not working.” Did not explain as well."

Contras: "see above"

Prós: "luggage take time to receive , over 1 h"
Contras: "luggage tale long time to receive"

Prós: "They are nice and friendly"
Contras: "Toilets should be cleaned often"

Prós: "Again excellent service"

Prós: "The plane was spacious"
Contras: "-The flight entertainment wasn't working -There was a delay, but no one from the airline communicated; we were just waiting and the waiting area didn't have sits"

Prós: "Everything was to my satisfaction."

Prós: "Infaestrutura, excelente atendimento e excesso de pontualidade"
Contras: "Nada a declarar"

Prós: "Nada a declarar."
Contras: "Excesso de atraso, falta de comunicação com a tripulação, logistica inexistente, infraestrutura a desejar da aeronave, refeição ruim. Tive que passar 1 noite na Etiopia por culpa da compania. Foi um transtorno. O staff é despreparado e nos atendeu com descaso. Não indico a cia para ninguém. Eles não são capazes de honrar compromisso com os horários que eles estipulam e isso cria uma desordem generalizada pq mais de 40% perde a conexão e eles são obrigados a realocar os passageiros em hoteis (o q tb se torna prejuízo pra eles mesmos). Uma cia como a Ethiopian deveria ter um sistema de logistica e principalmente um aeroporto adequados. Decepção total."

Prós: "Conforto, pontualidade e o profissionalismo da tripulação"
Contras: "Refeições/cardápio repetitivo"

Contras: "Plane didn’t hold, even though I would have made it if they waited 10 minutes, and surely they knew I was coming from a delayed flight caused by Ethiopian and left anyways. Now have to take 3 extra flights and will miss a train at my final destination."

Prós: "Nice crew"
Contras: "Poor registration, Long queue for bagage scanning in very hot airport Aircraft and business seat just medium"

Prós: "Good crew, service."
Contras: "I chose a seat with no one in my row (because I knew the flight would not be full) and yet somehow two others got assigned to my row after. There was no need to cram us all into one row when the whole plane was empty!"

Prós: "nothing"
Contras: "comfort of the seats. the made the flight early to 0730 am and still serving lunch at 0830 in the morning. All was bad"

Contras: "No kosher food eventhogh we asked for it"

Prós: "The pretty ladies"
Contras: "Lost luggage and horrible food"

Prós: "Everything Kosher food was excellent"
Contras: "Nothing"

Prós: "The staff where so dedicated. The food was very real and crunchy. Go for the beef instead of chicken. I had both. Was a ten hr flight."
Contras: "The fact that they write your card details carelessly on a pierce of paper when making an inflight purchase. Should be swipe and all done. No need writing those sensitive data down."

Contras: "flight got delayed"

Contras: "Food can be improved."

Prós: "On time."
Contras: "Dirty bathrooms, mediocre entertainment."

Contras: "everything about it, from the random cancellation of my flight, to missing my connection, and their inability to get me another flight, spending over 24 hours in travel for a mere 6 hour flight. No customer service, would never recommend Ethiopian Airlines to anyone."

Prós: "seat space was good"
Contras: "the flight was full so drink service was not well organized, lack of water"

Prós: "New plane."
Contras: "Addis airport is always a mess. Security check takes 30 mins+, gates are changed without announcements and there are no display mentioning flight or destination at the gate. For the flight, food not great and service slow."

Contras: "I'm 1.89 and knees are jammed on this flight. Legroom is better on their long haul flights."

Contras: "Crew was not friendly and seemed to ignore my requests. Seat was not comfortable. Food was okay."

Prós: "POLITE AND GENTLE CREWS. SERVICE WITH A SMILE. AIR FARE REASONABLE COMPARED TO OTHER AIRLINES"
Contras: "IF FARE IS CHEAP THAN THAT DOES NOT MEAN THE SERVICES SHOULD BE POOR"

Contras: "The food was not appetizing and the flight ran out of sodas"

Prós: "It showed a decent tv show but the intercom kept interrupting"
Contras: "Delays leaving, delays arriving, the plane felt dirty"

Prós: "I liked the interaction of the cabin crew with the passengers. They were helpful and responsive."
Contras: "I was disappointed with the limited entertainment options on board. Also, the boarding was a bit hectic because of the congestion at the airport but I reckon that is not the fault of the airlines."

Prós: "Nothing"
Contras: "Aircraft change led to massive confusion. No priority boarding for business class. Inept and care-least service from the head cabin attendant in business class. Zilch entertainment. Inedible dinner"

Contras: "Seats were so uncomfortable, like three airline doesn't care about comfort. The food, which is usually decent, was also below par."

Prós: "I do like the cheerfulness of the flight crew. They are very attentive."
Contras: "The water is doled out in small cups. Not enough!"

Prós: "Flying direct from LA to Europe is a challenge. My other flight got cancelled the day of from another airline but i found this flight 12 hours later direct to Ireland for very cheap. Nice staff and amenities. Socks headphones and plenty of LEG ROOM in economy class. Would fly again"