Pesquise passagens baratas para Alberta

Prós: "of everything."
Contras: "travel time ...ahahah ...."

Prós: "The crew was very attentive. The food, excellent for coach class; we even had a welcome cocktail. We even managed to take off early."
Contras: "When you travel in the coach class, you know you won't get a much comfort but the seat was acceptable and I had more legroom than expected."

Prós: "Good to have on board internet"
Contras: "Quicker boarding of passengers."

Contras: "sat on the tarmac for 3 hours because the pilot was late."

Contras: "Broken plane. Why not take better care?"

Prós: "Everything! Thank you"
Contras: "Nothing. Thanks"

Prós: "Amazing crew and seating. Worth the upgrade to premium."

Contras: "Plane had to divert from Salt-Lake City due to a storm. My son 17 years old traveling alone once in Salt-Lake City should have been given priority for an overnight stay instead of sleeping on an airport bench! Dinner + Breakfast vouchers would also have been nice compared to the 15$ food voucher..."

Contras: "Nothing my timing was a bit off it all worked out well"

Prós: "The entertainment on the plane was nice. One of my airphones did not work."
Contras: "If the screens were updated and a little easier to touch."

Prós: "I am usually happy with Delta."
Contras: "Huge smelly person invading my space. Disgusted by his hot sweat on my leg. Used up 10,000 miles and paid too much (watched the fare go down several hundred dollars) and ended up with a middle seat. Not happy."

Prós: "Seats were horrible, we all booked together and a bunch of my group got bumped to a different flight."

Prós: "the crew was excellent the boarding was satisfactory"
Contras: "everything was from satisfactory to excellent"

Contras: "Old plane, long delay, sketchy WiFi."

Contras: "No WiFi kg was an old plane and the stranger next to me was 6’4” so pretty uncomfortable"

Prós: "Food was okay. Everything else was great!"

Prós: "Delta - best airline"
Contras: "Airbus - entertainment systems never work."

Prós: "Delta employees exceedingly cordial. food poor to moderate, seating space impossibly small but pillow and blanket were provided"
Contras: "seats too close from front to back, and not adequately cushioned"

Prós: "The longer leg space"
Contras: "Again, I can not understand why the airlines have to narrow the seats so much..."

Contras: "Bad information about delays"

Prós: "My flying experience with Delta was and has always been great. Always professional and courteous crew and employees."

Prós: "Friendly staff, on time flight"
Contras: "Boarding was a mess at MCO with too many gates close together all boarding at the same time and no seating."

Prós: "Aside from the issue where we had to deplane and wait for another plane, the flight and crew were great."
Contras: "The delay from the plane problem."

Prós: "The staff at the gate were efficient and very friendly, as were the onboard staff."

Prós: "Staff is friendly and helpful"

Prós: "The lady at the ticket inter helped me em get eat I wanted!"
Contras: "Nothing"

Prós: "Beautiful plane, great entertainment system, two bathrooms for economy class, decent food"

Contras: "Haven't left yet!!!"

Contras: "4+ total hour delay"

Prós: "Makes all the difference to have Flight attendants and pilots all wonderful. Gratefully, ~Elana"

Contras: "Some of the flight attendants were rude and not very welcoming at all."

Contras: "That most of the seats do not recline do they could sell more seats."

Contras: "The flight was quite smooth."

Prós: "I had an open seat next to me."
Contras: "Bumpy flight"

Contras: "flight ticket very expensive."

Prós: "Fast and efficient boarding again! Most impressed!"

Contras: "Flight was delayed for an hour. That left around less than 30 minutes to on-board. More than 20 people missed their connecting flight too. The staff was way too confused. After asking what are the options no one knows how to reschedule and all kept saying that can only happen once you land to calgary."

Prós: "Nice plane, smooth flight, flight was on time in spite of the disaster in Houston."
Contras: "Well, even United brings a tray of waters on the short flight from Portland to Redmond. Hard to believe it was impossible to serve some drinks on this 1 hour fairly empty flight from Seattle. Also, when taking off the plane surged and slowed several times. I had to wonder if the pilot was in training?"

Prós: "They did eventually put out some small snacks and drinks (water and regular coke)."
Contras: "Small regional plane that was over 3 hours late in departing NY because of weather issues much earlier in the day. Delta did not permit any re-bookings to other delayed flights that were leaving in the intervening period, even though there were empty seats. Very frustrating."

Prós: "Crew was friendly and helpful. We got a free dinner with wine and free breakfast. Everyone got pillows and blankets."

Prós: "Friendly crew"
Contras: "Had the seat at the very back, which made engine sounds loud for most of the trip"

Prós: "Good for an economy flight"
Contras: "Too long"

Prós: "The crew was great, boarding and exit went smoothly."
Contras: "Seats are tight, not very roomy, I'm 6' tall and my knees were in the seat in front of me. The delta studio entertainment app didn't work, couldn't use the internet at all."

Prós: "The tv on the back of the headrest was great."
Contras: "Too much chatter over the intercom."

Prós: "The food, comfort and service of Delta One class have continued to excel. Since this was a scheduled late departure and they still offered the full menu, I chose to have only the appetizer portion. This turned out to be a fine soup, salmon salad and multiple extras. This was perfect for an 11:00 PM dinner."

Prós: "GRU to ATL to LEX - all was fine. The plane from GRU to ATL was one of the nicer jets I have ridden in. The ratings above reflect my overall trip of going to Sao Paulo and returning to Lexington, even though the first part had to be re-booked on United."
Contras: "LEX to ATL to GRU did NOT happen because the LEX flights were delayed to the point of missing the ATL connection. While Delta re-booked me on United, my flight arrived 3 hours later than scheduled (so transportation plans had to change), my bag did not successfully move from the Delta flight to the United flight (and was thus delayed in getting to GRU) AND once the bag was received, 4 shirts had been stolen. While a delay/theft claim has been filed with United, this could all have been avoided if the Delta flights had been on time."

Prós: "everthing went well"

Prós: "Excellent choices for entertainment in the 737-900ER. 110V AC and USB ports at each seat, lots of choices for movies and games on seatback screen. Free sandwiches handed out on board."
Contras: "Intercom didn't work super well. JFK is a terrible airport for connections."

Prós: "USB and AC power supplied in-seat is incredibly nice feature."
Contras: "1 of the 3 bags we checked was forgotten at JFK airport. Since we had a 5 hour layover, Delta had ample time to get the bag on the plane."

Contras: "The food options for dietary restrictions"

Prós: "nice attitude and everytime smiling and last food before just landing"

Contras: "Had an issue with my passport and the manager at the check in counter was rude and not helpful."

Prós: "Crew were trying but non of them spoke English"
Contras: "I have never had such a terrible experience like this one"

Contras: "I will never fly with Copa airline again"

Prós: "En realidad todo muy bueno"

Prós: "Premier class services."
Contras: "entertainment and toilet cleanest."

Prós: "The boarding was quick and the flight on time."
Contras: "I would add subtitles to the movies and shows."

Prós: "Excellent"
Contras: "nothing"

Prós: "It's nice to fly a real airline. Where a bag is included, overhead bins fit standard carry ons, the seats recline, if even just a short distance."
Contras: "That omelette at 3:30 in the morning was horrible. Even the sausage link tasted odd. Not bad if the only complaint is airline food though."

Prós: "Good"
Contras: "Good service"

Prós: "The crew in all flights was attentive and efficient!"
Contras: "This was my longer flight and did not have the same entertainment options. I had really enjoyed the movie, game, and music options on the other flights from Copa."

Prós: "Crew was friendly"
Contras: "Food options ran out twice and it tasted terrible. Seats were very uncomfortable"

Prós: "If you get in line early, there might be overhead bin space."
Contras: "Seats are awful. FAs don't want to speak slowly so you can understand them or English, basically saying they don't care. Every Copa flight I have taken is a late departure."

Prós: "Price"
Contras: "food and entertainment, check-in in Rio de Janeiro was awful."

Prós: "The flight attendants where and are amazing.. the service was the best. Highly recommend to fly with “copa”"
Contras: "I don’t think I did not like anything to be honest."

Prós: "Convenient times."
Contras: "Service level was pretty amateur—late food, understaffed, had to ask for things repeatedly. Business class seats are very dated."

Prós: "The flight from Rio to Panama was very good. The only complaint I have is the food, which is too simple and it could taste a little better. All my flights were on time and arrived in time at the destinations. They have an excellent option for entertainment with good movies and documentaries."

Prós: "Servicio, puntualidad, amabilidad, calidad, todo excelente"

Contras: "No private enterteinment"

Prós: "Missed my connections, lost my bags, uncomfortable planes, inconvenient flights"
Contras: "Missed my connections, lost my bags, uncomfortable planes, inconvenient flights"

Prós: "Captain did not depart due to inclement weather and kept us informed. I felt very safe."

Prós: "Some crew members were trying to their best"
Contras: "No entertainment"

Prós: "Great service, flight both ways on time, connection flights perfect everything in same concord, baggage transfer no issues, will Flight again with Copa for sure"

Contras: "The change in my original reservation with no warning and prior consultation !! Both companies acuese each other to make the change (COPA & the Agency...) at the end the only posibility was travel throught Rio an then to Recife...very bad, since you made me spend one night in the airport and not in Recife, as it was my original purchase !!"

Prós: "Always COPA it’s on time"
Contras: "Excellent"

Prós: "Tv's and that there were 2 open seats next to me."
Contras: "Food is atrocious."

Prós: "Went by quick, great staff"
Contras: "Nothing"

Prós: "Better ask, what didn't like. The Cops agents were very professional and courteous. The planes were on time, boarding also and so was takeoffs."
Contras: "The food was terrible!"

Prós: "The overall experience was excellent, everyone was nice and helpful."
Contras: "The only thing worth noting was that sad, sad sandwich they gave us. It did bring a tear to my eye. I would have prefered no service, or the ability to buy something (which im not sure i coul have done)."

Prós: "I bought a return ticket from Panama City to Rio on Kayak and was not notified that a Yellow Fever shot was necessary for re-entry to Panama. Turned back at the air port in Rio I had to spend an extra 13 days in Rio de Janeiro at my expense, three to see doctor and get vacine, plus ren day waiting period."
Contras: "To change ticket I had to pay change fee plus fare difference. Copa said it was not their responsibility to notify passengers of health alerts and Kayak should be responsible. Needless to say I was on the hook for the time and the bill. I have flown Copa with satisfaction a number of times but this is enough to discourage me from ever flying them again and possibly ever using Kayak again."

Prós: "N/A"
Contras: "If anyone reads these they should probably contact me."

Prós: "All it is fine"
Contras: "Nothing"

Contras: "Too much complain whit my carry on"

Prós: "technology and movie/entertainment selection. plus drinks were included"

Contras: "Only the spaghetti was edible and the salad only had 2 ingredients. Also would appreciate changing up the entertainment options from leaving my destination to going to it."

Prós: "I love Copa. I fly between PTY and LAX every 6 months and don't even think of booking with another airline. The men and women that work for Copa are always friendly and do their best to help. And you are always on time!"
Contras: "I found it very disconcerting that the custom forms were not given out before final approach,it felt very rushed."

Prós: "The electricity went out at the airport in Panama which caused cancellations and delays. Copa did not handle the situation well. They did not put extra staff to deal with all the people who missed their flights. It was a total mess. I had to wait hours to get a new flight."

Contras: "Flight was delayed for more than 45 minutes until pilot decided to say that it was for high density traffic in the airport not believable same traffic as every day there was an employee that boarded about half hour after everyone had boarded . No entertainment system only overhead for commercials"

Prós: "Staff was great and very respectful."
Contras: "The unexpected layover was unfortunate, the delay then after that due to equipment malfunction was then more annoying because I was just eager to get home."

Contras: "My first plane was delayed. Then the flight delay exceeded to where I'd miss my next connection. Then I changed flights once the connection was going to be missed and had a narrow margin to catch the newly assigned connection which was the last flight to town. The flight leaving SF was delayed to where I missed my last flight and had to stay the night in Seattle. It seems all of this could have been resolved if I could have gotten on an earlier flight, which I was trying to do since 4:00 that day. I didn't end up leaving SFO until 9:00 pm"

Prós: "The leg from RIO to ,Panama the crew crew not pleasant, the service was horrible, they started serving drinks to passengers from the first row to,the back and since the plane was completely full it took forever and the 2 flight attend that were in the galley, refused to, give me a cup of water I had to beg for it saying please I Need any liquid (since I was felling nayseas and needed to,take my medicaction) sol she gave me (practically through me a cup of a warm apple juioe) not even offered ice cubes, plus etc"
Contras: "The crew, and the plane is very old not fit, for a such,long flight"

Prós: "They have brand new planes. Of the four I took three of them had independent TV's for each seat from which you can choose the movie, tv show, or the music you prefer. It has also drinks available like rum or whiskey without any aditional cost and the crew was great."
Contras: "On my flight from Mexico to Panama City my tv wasn't working so I couldn't see any movie or anything."

Prós: "Friendly crew. Helpful."
Contras: "Media offering in the plane was somehow limited."

Prós: "The crew"

Prós: "This is not the first time flying this itinerary. So , my review counts for many trips. The good: crew, on time, short connection time"
Contras: "Always the worst food. Sometimes, unedible. A bowl of pasta with one tablespoon of tomato sauce. Another choice was tough beef. I mean, really hard to chew beef."

Prós: "The confort and food!."
Contras: "One of the flight attendants that made noise taking her luggage from the bin case"

Prós: "Lots of leg space and room!"

Prós: "Everything was great..."
Contras: "Except the change fee was so high that I would be nervous to fly with them again."

Prós: "All was great. Very clean plane. Friendly staff. Comfortable seats."

Prós: "I never flew to Rome because of LATAM!"
Contras: "Flying home"

Prós: "Muito confortável. Boarding muito rápido. Muito bem atendido a bordo."
Contras: "Infelizmente o serviço de bordo não pode ser apreciado, mas entendo que é pela segurança dos passageiros."

Contras: "Boarding was very confusing. The waiting area was filled with people milling around, trying to find their line."

Prós: "The middle seat empty AMAZING!"
Contras: "Bigger glass for wine !"

Prós: "All the staff was great."
Contras: "I was trying to upgrade for business and the front desk told me Can only be done 24 hours. What diferentes it makes if I paid in front desk or by the phone?"

Contras: "They don't come around with drinks very often on LATAM. We bought our startup supply at the airport. First drink round was two hours into the flight."

Prós: "The crew was very warm."
Contras: "Seats very tight."

Prós: "Crew was good"
Contras: "Seat not comfortable"

Prós: "Neat, polite and orderly. Great food!"
Contras: "Not much."

Contras: "Strange use of curtains upfront during flight. I was asked to check my carryon for free to help out with boarding, but then had to wait longer to get the bag in baggage claim. It was the last bag of my checked bags to show up. Checked carryon bags should have a higher priority to return."

Prós: "Friendly and correct cabin crew."
Contras: "Leg space. There was very little leg space. One hour before the flight departure they were already announcing 'last call' on the airport screens."

Prós: "This non-stop flight was wonderful. The aircraft is comfortable, the whole flight was smoothly, even though it's fifteen hours flight."

Contras: "Bad"

Prós: "Seats were fairly comfortable. Almost all seats on planes are tightly crammed together."
Contras: "More options of TV shows to watch."

Contras: "Cadeira dura"

Contras: "I couldn’t fly because at check in they asked me to pay for my 2 luggages and I couldn’t afford it so they let me out of my flight and now they don’t want to return my money. Worse airline I’ve ever seen. I’ve been flying international for 20 years and never saw a flight you have to pay for Luggage"

Contras: "After getting off the shuttle to board the plane via stairs, men at the bottom and top of the stairs both stopped everyone and refused anyone to board. We were stuck on the tarmac for around 2-3 minutes. No entertainment options during the flight. No free food. Only water."

Prós: "Crew good, disembarking slow."
Contras: "A drink and/or snack."

Prós: "the crew was not friendly on boarding, or during the trip. I like it when they great you and say welcome aboard."
Contras: "long long line at check in... long line at the TSA late getting to the gate. Flight left an hour late did not meet my connecting fight no help in SP no ground crew for directions. long long line at customs then long line to rebook flight had a 7 hour layover in SP before Rio."

Prós: "Nice space in the aircraft and the crew was really nice too."
Contras: "The delay was very tiring."

Prós: "Confortable seats, flight on time"
Contras: "The flight attendant kept talking all night with two passengers. I could hear them even with ear plugs. When I finally was able to sleep, she didnt wake me up for breakfast even when I especifically asked to be awakened. And than replied that she wasnt able to wake me. Awful service for executive."

Prós: "Nothing"
Contras: "Look for alternatives. This airline used to be good, but they grew too much and now is really bad. Overall experience was very bad. Evaluate low cost competition. Today they are much better than LATAM"

Prós: "The leg place and reclining chair"

Contras: "offering some free snacks and soda (3 hour flight, other than water, everything else is charged). An online entertainment system that actually works."

Prós: "The entertainment options were good, my device connected immediately, and the movie started right away (while the boarding process was being completed)."
Contras: "More vegetarian options in the menu."

Contras: "The temperature should be a bit warmer"

Contras: "Food"

Prós: "I liked the person I was sitting next to"
Contras: "It was fine, but they scattered my group of six all over the plane because we didn’t pay for special seats"

Prós: "Crew was extremely unfriendly"
Contras: "Better service. Train your people. Learn from azul airlines"

Prós: "latam airlines only wants your money, if you miss your flight they will book your seat to someone else, you will be stranded, and they will not reschedule or refund. i now live in the airpot and I sold my car for this and I just want to die now"
Contras: "less ignorant/greedy management"

Prós: "They were very kind!"
Contras: "Probably the space we need more room, so we could stretch our legs and be more comfy!"

Contras: "I've flown a lot of different business class flights in my time and these are the narrowest I've ever seen. I am not overweight but I felt very restricted in these seats. Add to the narrow seats is the design of the seat and armrests themselves and you don't have much space at all. No way I was going to be able to work on my laptop in this LATAM business class seat."

Contras: "Lack of food!! LATAM you are doing it wrong"

Prós: "Said Paulo airport was chaos but flight was great"

Contras: "No entertainment. The airplane seems to be an older model."

Prós: "The crew was very kínd!"

Prós: "The seats are comfortable, the attention of the crew is great."
Contras: "1 hour delay with no email or other notification. Flight number changed with no notification until check in. Electronic check in system was not working twice, perhaps due to international minors, had to wait in line in order to check in. The boarding pass for our connection from Rio to Miami was not given to us in Sao Paulo when we had to manually check in. As a result, we had to exit the secured area in Rio to go check in manually again for our connection and then go through security and customs again."

Contras: "Flight delayed well over an hour, Airport stuff unhelpful, Very below average."

Contras: "Three gate changes, the flight was delayed and the luggage was left outside in the rain. Recommend waterproofing when flying with Latam."

Prós: "Nothing"
Contras: "It was nasty, disordered. Bad experience"

Contras: "Aeronave muito velha, parecia que ia desmontar no ar."

Prós: "Wine and whisky"

Prós: "Seat was comfortable, as expected in business class"
Contras: "1. Entertaining not working Rebooting didn’t fix it Nobody offered any alternative 2. As the last seat, NONE of my meal options were available. Surely they could hv started fm the back at least once to offset this handicap?"

Prós: "Service"
Contras: "The plane is ok but it is an old 767"

Prós: "there was way too little leg room and the seats went back too far. I love LAN and LATAM because the crew and cudtomer service are always EXCELLENT."
Contras: "Standing too long before boarding at 2am!"

Prós: "Nothing"
Contras: "The flight at first had a 3 HOUR delay do to a "mechanical breakdown". We were told that they were going to bring another airplane from Rio de Janeiro. After the 3 hours passed they were only announcing in Portuguese to board the original plane. They never changed planes or provided a clear explanation to the passengers. Many of us refused to board. This was one of the worse experiences I have ever had. The staff was disrespectful and would not help us. We ended up taking another flight until the following night!!"

Contras: "Company was not able to understand situation and did not offer solution. I lost my money"

Contras: "Latam The website of Latam is useless. The services for people in broadcoast is so difficult that almost impossible (email, facebook, telephone, etc) In my case, i was in Africa and couldn´t change my ticket. My brother had to change it from Argentina."

Prós: "Staff was nice despite the situation."
Contras: "The flight was cancelled, we were reassigned to a Turkish Airlines flight that departed more than 6 hours later than our cancelled flight, we were given lunch but at a fast food restaurant even when we had to carry along all our luggage (super un-practical). And searching for info on twitter I found out this flight gets cancelled quite a lot."

Prós: "I like the food,delicious I like entertainment very good!"
Contras: "The service very slow. The sits very small,no confortable!"

Contras: "Flight was delayed and I missed my connection"

Prós: "The fact that no one sat next to me believe me it was not a my choice there was just not a body to put in the seat"
Contras: "The staff was not friendly or say hello or goodbye"

Prós: "the crew"
Contras: "plug ins"

Prós: "The crew was wonderful."
Contras: "My tray table lock was broken. When I took my seat, there was a piece of it barley holding it in place and after the passenger in the seat in front of me sat back forcefully, it fell and went too far under my seat to get. I had to hold it in place for the rest of the flight."

Prós: "Nothing to write home about."
Contras: "Squished seats, mediocre food. Competitor deliver more for the same price or less."

Prós: "Room in the seat was humane. Respectable leg room and not squished with fellow travelers. Boarding process orderly."
Contras: "Crew late to second leg of trip. Visibly tired from a long day."

Prós: "The crew was nice and s"
Contras: "The flight was delayed three times and being stuck in this outdated airplane for almost an almost 4 hour delay was not great. The seats are completely uncomfortable"

Prós: "Boarding priority for infants"
Contras: "Food was pretty bad quality wise and some of the crew members were really short tempered drill Sargents who were in a very bad mood"

Contras: "Our second international flight was at lunch hour and all they offer was a biscuit (2 units per person)"

Prós: "Expensive, tight seats, They now charge extra if you want to sit by the window. Mediocre."
Contras: "They lost my luggage. Avoid this airline like the plague. Never again."

Prós: "Nothing"
Contras: "Everything"

Contras: "Not more room, just room in general"

Contras: "Crew should be trained again in basic stuffs."

Prós: "Used system wide upgrade to first class. Seat is spacious and comfortable. Mattress pad is a good addition."
Contras: "Crew member serving 1st class was bad, average business was class crew is much nicer and more helpful"

Prós: "Great food"
Contras: "Need a polite crew"

Contras: "Better entertainment"

Contras: "The a/c wasn't working. Flight attendants acted annoyed by the people flying, no connectivity to gogo inflight."

Contras: "Nervous neighbors"

Contras: "Crew do not know what kind of menu they have. We had white fish moqueca, rice was uncooked. Moqueca was flavored Boarding was very confused, we bought premium economy, on advertising we could check-in on business class, no specific line for business or economic, only separated line for first clas"

Prós: "No negative surprises"
Contras: "Boarding was a little chaotic, but not hideous."

Prós: "AA is always on time! Love the premium economy!"

Contras: "Today’s flight was extremely cold. Almost everyone in the plan was under the covers at some point."

Prós: "Entertainment, crew"
Contras: "Several flights were delayed and canceled on last minute."

Prós: "Nothing."
Contras: "Was informed when we checked in that the flight we had purchased did not exists. We were informed thatcher would have to wait 24hours (after an already 7 hour layover) to catch another flight to Los Angeles. After debating with customer servinge several times and being forced to wait in line after being told things were fixed several time we had to threaten to record conversations and had someone call American Airlines headquarters and finally was able to get in the flight the same night. We at work be point were laughed at by an American Airlines customer service professional. I had purchased upgraded seats since I’m over 6 feet tall and they were not able to accommodate on the new flight, the flight was horrible and I had ton stand up every hour to make I the whole 12 hours."

Prós: "The only decent point was the food. Not great but at least edible."
Contras: "Since check in in São Paulo was a complete chaos. There were only 2 people helping on check in (in machines) and these people were still not helping people (like me) with questions about on how to do check in in those machines. On the other hand to dispatch the bags there were almost 8 attendants to receive the bags. Ridiculous! I’ve tried calling American Airlines and Latam several times to assign a seat for me and they swore there were only middle seats but I know how airlines work to make extra money on these seats. At the end, they only gave me a middle seat option and I had to take I.t of course. On the plane I realized there were dozens of empty seats and yet they made sure not give them to me or anyone else. Unbelievable! Unfortunately I still have to use AA on my way back to Brazil. After this, I’ll chose another airlines for sure. Also, the 3,4,3 arrangement is ridiculous: there’s no corridor space making people touching you everything someone passes by your seat. And boy! Those seats are so uncomfortable and there’s no way to incline the chair so you can even have a little rest (because it’s impossible to even sleep on those seats). The crew were simply doing their jobs! No pleasure! No smile! No engaging with anyone unfortunately! They looked miserable and I asked for water and the flight attendant NEVER brought me anything. Seriously! Water is free!"

Prós: "Clean comfortable and on time"

Contras: "Seats and food"

Prós: "I loved everything about this airline!"
Contras: "Sorry, I have no complaints!"

Contras: "1hr delay"

Prós: "Dinner was decent"
Contras: "Breakfast seemed poor."

Prós: "flight attendant asked if wanted to move to area with two seats"
Contras: "no charging stations"

Prós: "Nice meals, attentive staff"

Prós: "A little turbulance, but nothing too outlandish."
Contras: "I felt like the Sr. Flight Attendance and the Pilot weren't on the same page. -Pilot: "Everyone remain seated" -Sr. Flight Attendant: "We are now going to start serving refreshments" Not sure what was going on there, but at least we arrived safely."

Prós: "All good, except poor prep on food"
Contras: "As above"

Contras: "24hrs delay and very poor communication from crew are not acceptable."

Prós: "During the time we were wkaiting for final decision on the flight delay I did not like any activity from crew and AA's emplyees."
Contras: "I understand some delays can occur due to tecnical problems and most of the times they are out of control but negative issues related to communications they are controllable and they must be reviewed and implemente properly."

Prós: "Lots of movie options."
Contras: "I didn't like anything else about the flight. My seat was broken and the seats are incredibly cramped! Absolutely no leg room whatsoever. I am 6 feet tall which is an average male height so I can't imagine how anyone taller fits in those seats."

Prós: "Customer service good. Offered food/service quickly."
Contras: "Film selection was subpar, and had no subtitles available. Flight safety information video so unbelievably boring. Flight crew repeated all instructions at least 3 times including video interruptions. What is the point of having in flight entertainment if crew will interrupt said entertainment at least once every 10 min to remind you you are still in turbulent air? Do they honestly think the passengers forgot? We are in the plane too! I understand they have to be careful due to liability but this airline is ridiculous. Believe it or not customers do not like being treated like children. Would not recommend to others or fly this airline again. Also, the lunch was awful even by airline standards. Btw the airline was avianca not AA. kayak must have messed up or they are owned by AA. AA is great and I recommend them wholeheartedly but Avianca is awful. Stay away if you can afford to do so."

Contras: "Flight into DFW was delayed over an hour and ended up missing connection from DFW to SMF by less than 10 minutes because connecting flight left the gate early! We had 5 people in our group, including 3 children under the age of 10. Instead of taking off on time or just a couple minutes late (and oh by the way, the flight to SMF was scheduled to land early because of favorable winds) the flight left the gate early while we were sprinting from gate C31 to A17, missing the door closing by minutes and stranding our party for a three hour wait for an aircraft that went to SFO instead (75 miles away from Sacramento). As the coup de gras, our luggage didn't make it on the plane to SFO so now it's sitting in Sacramento awaiting delivery. I know there were a lot of upset people with the weather delays yesterday, but a bit of foresight or accommodation by American or a particularly savvy gate agent could have prevented the 5 of us from being among them."

Prós: "Slept very well in business. Great crew!"

Prós: "Wonderful flight"

Contras: "I did not fly I lost my flight they had a problem with the airplane on my flight from brasilia to sao paulo so I arrived late lost the connection to my other flight from Sao Paulo to LAX. Also they lost my luggage. LATAM and American Air Lines doesnt know where my luggage is. I arrived at my LAX 12 hours after. They still dont know where my luggage is"

Contras: "I had my reservation cancelled despiste numerous phone calls. The flight was operated by AA, and they told me I wasn't on the flight, but after many phone calls LATAN assured me I was booked on the flight. When I got to the airport, I was not allowed to board my direct flight from GRU to LAX, instead I was sent to Miami then Charlestown , I took me an extra 12 hours to get home. I lost a day of work. Who's going to reimburse me for that ???"

Contras: "The crew definitely needs to be changed. There needs to be hostesses who are more attentive and actually care about their passengers."

Prós: "entertainment system was very good"
Contras: "american airlines offers no choice of food for flights of 4 hours or more, that is a shame, that says a lot about a very powerful airline. shame."

Prós: "I like it! Thank you, kayak"

Contras: "How does American think it can get away with a mediocre business class fitting and charge the same as Lufthansa and United? In this flight, the did recline 170º but formed a ramp that did slowly slide the passenger under the set in front of him. I'd recommend someone from AA should fly Lufthansa Business Class or Singapore Airlines Business to check out how it should be done! ANd then, flying a beaten up 777-200er while its competitors fly 787 is nonhing but a shame!"

Prós: "Nothing."
Contras: "The entertainment screen for seat did not work. A crew member indicated that he would try to fix it, but he never reappeared and nothing was done to alleviate the problem. They could not have cared less."

Prós: "Easier to board. Smaller plane so not as many people to climb over"
Contras: "Planes overall every airline are too tight but AA seemed better than others I've been on actually"

Prós: "Watched movies most of flight and the wine was free. The pilots got us there safely."
Contras: "They never called for groups, except 1st class. After they boarded it was a free for all. Wasn't allowed to check in online, had to wait until I got to airport.The seats just keep getting smaller and smaller. The microwaved tv dinner they served was horrible. Someone pooped on the bathroom floor."

Prós: "TV movies"
Contras: "More popular movies"

Contras: "If it wasn’t 3 hours late."

Contras: "More drinks, snacks"

Contras: "No delays"

Prós: "Nothing"
Contras: "Waiting for a plane to go that wasn’t ready to move, going for 2 rounds of de-icing when the 1st wore off, losing our place in line. Should have waited a little longer at 1st de-icing so we could have left in allotted time period (20 minutes after application). Also fairly certain we left Toronto Airport past the 20 minutes of 2nd de-icing. Which resulted in many passengers missing connection flights (myself included) with as much as a “We are sorry” from Air Canada. I know the weather was an issue, but wasn’t sole cause."

Prós: "Crew as always with air Canada were very accommodating. Always smiling!"

Prós: "On time and new plane"
Contras: "Nothing much"

Prós: "The team was very professional and friendly"

Prós: "Crew was very professional but no explanation of why it took out 30+ mins overtime to depart nor why we were held from landing another 30+ mins."

Contras: "The wifi never worked and the attendant did not really care"

Prós: "on time"

Prós: "Ease of flying right from and to home"

Prós: "Beautiful new 787"
Contras: "Entertainment options could be more plentiful."

Prós: "Entertainment and crew helped make the situation better but a 3 hour delay made my experience unpleasant."

Prós: "Seat selection."
Contras: "The meals didn't taste that great."

Prós: "Organised zones for boarding"
Contras: "i am à French National ( France) living in UK. After a confusing conversation from the officer not understanding that I was not travelling to France ( assumption) I was asked to show evidence I had the right to enter UK !!!! I explained I lived there permanently ; I was then asked why French hate English so much!!! To which I explained only narrow minded people would believe so and that the style of her comment were not appropriate . I explained my children were half French half British and that her comment was offensive ."

Prós: "its was smooth"

Contras: "Wifi didn’t work after I paid for it"

Contras: "Paid full fare ticket and boarding as a Zone 5."

Prós: "I like the service I receive ."
Contras: "I didn't like the walking to and from the plane."

Prós: "Prompt.. Cleaning"

Prós: "Calgary air port was very beautiful. I did enjoy movies."

Prós: "Since it was very hard to sleep in the airport due to issues caused by air canada, I slept almost the entire flight."

Prós: "It was a normal flight. Only one hour."
Contras: "Snack options could have been better, only a biscuit."

Prós: "It was smooth and great trip."

Prós: "Liked everything about this new class of service on Air Canada. Seat was comfortable with good recline that didn't interfere with fellow passengers. Food was excellent, entertainment system was well stocked, flight attendants were friendly and high energy. Even got to use lounge and fast-track security lane at Heathrow."
Contras: "Zero complaints."

Contras: "Plane was too small with extra small overhead bin. We were asked to keep Cabin Luggage beneath our seats even though it fits the prescribe dimension. Return flight was first late then was told that the Restroom inside the plane is not working which is weird (atleast i never experienced this before)."

Prós: "Crew was great!! Smooth landing!!"

Contras: "See above."

Prós: "The seating on the airbus 319 in main cabin is very cramped. Prefer Westjet 737. Will use them in future."

Contras: "Hey there good Air Canada folks. I'm a full-time, working, touring musician. I enjoy flying your airline overall, but touring with an acoustic guitar and/or a banjo is constantly stressful. There are clear guidelines about your policies for musical instruments posted on your website, yet your employees never seem to know them. Please have something posted for them at the gates, so I don't have to convince them EVERY TIME that it's okay for me to carry on my instrument in a soft case. A side note: Since airlines started charging for baggage, people are desperate to carry on as much as possible. This means there is always a struggle now against people with a bunch of clothing and personal items in their rolling luggage, to fit the instrument that is my LIVELIHOOD on the plane. Please find a way to make touring with Air Canada easier for musicians. At least return to gate check policies."

Prós: "The landing of the aircraft was second to none when we landed in Calgary."
Contras: "The seats we were sitting in were uncomfortable. There seemed to be a ridge near the back of the seat cushion and it was very uncomfortable for the entire trip."

Contras: "There was a build-up of delays for domestic flights, namely from Toronto to Edmonton, Ottawa and Calgary (the ones I heard). I was on the Toronto to Calgary flight, which was supposedly delayed from 16:45 till 18:55 EST, but the actual boarding time was closer to 19:45 EST. Once all the passengers were boarded, the crew informed us that the pilot was missing. Another 20 minutes went by before he was located, at which point we were informed that the first mate was missing as well. By the time the pilot and first mate were both on the aircraft, it took another 30 minutes for them to get the aircraft ready. My flight from Toronto to Calgary was supposed to arrive at 19:40 MDT, the actual arrival time was 23:00 MDT. As a passenger, I am annoyed to say the least."

Contras: "My seat partner had a dog with her. I like dogs but it was more of a irritant and distraction, didn't seem that nice for the dog either. What happened to the pretzel/nut snacks?"

Contras: "See the above review"

Contras: "Delayed as usual for AC"

Prós: "The 787 aircraft. What a beautiful plane"
Contras: "Calgary airport. NEVER AGAIN!"

Prós: "Good service, nice seat"

Prós: "very pleasant"
Contras: "nothing really"

Contras: "The screen was not responding well"

Prós: "Nice staff. Efficient boarding."
Contras: "No basic food for free."

Prós: "Everything was as scheduled"
Contras: "Nothing really"

Contras: "Engine noise unbearably loud French safety demonstration Restrictions around wearing headphones"

Contras: "LGA Gate #6 and #7 to cold, people were freezing. Also, those two gates are like cattle barn."

Prós: "On time, excellent flight."
Contras: "There was only a very limited choice of movies to select from."

Prós: "Boarding was fine. The food was not good and the flight attendants sat in the back of the plane instead of bringing drinks and food for a ten hour flight. We lost a day of vacation due to Air Canada not being held accountable for the flight being late as well as sitting on the Tarmac at Haneda airport."
Contras: "We sat on a Tarmac at another airport for five hours without knowing how long we would be there. Also, there was only one crew member that was helpful. Our flight was supposed to land at 2:20 pm and did not land until 10:30 pm at Narita airport. We were not compensated and were abandoned by Air Canada. We had to sleep in the airport since everything was closed."

Contras: "No variety in menu for a long time (business class)"

Prós: "NOTHING AND ABSOLUTELY NOTHING"
Contras: "EVERYTHING ABOUT THE SERVICE"

Prós: "It was quick and easy and saved me a hour drive!"

Prós: "The crew was nice"
Contras: "Seating was so cramped and the plane smelt terrible"