Encontre passagens aéreas baratas de Alemanha para o Brasil

Prós: "Amazing crew"
Contras: "Entretenimento"

Prós: "O cumprimento dos horários."
Contras: "Melhor distribuição de assentos durante a pandemia."

Contras: "Vôo atrasou quase 5h. Pouca informação para a equipe de solo passar aos passageiros. A aeronave com a poltrona quebrada, não travava reclinada, o entretenimento a bordo desligado. Uma das piores experiências que já tive em vôo. Péssimo!"

Prós: "Sim, tudo muito bom"

Prós: "Tripulação"
Contras: "Tudo"

Contras: "Alimentação Nem água serviram"

Prós: "nada a destacar"

Contras: "Boarding was very confusing. The waiting area was filled with people milling around, trying to find their line."

Prós: "Assento desconfortavel"
Contras: "Assentos mais confortaveis"

Prós: "Crew was helpful, worked to make the passengers feel comfortable."
Contras: "The connection didn’t allow for enough time so I missed my connecting flight. LATAM doesn’t recognize PreCheck, even though US airports do offer that but without the printout boarding pass passengers can’t take advantage of the shorter lines. LATAM also charged for both flights to check baggage instead of charging once for the whole trip."

Contras: "Everything!"

Contras: "Foi ótimo"

Prós: "Aeromoça educada e atenciosa"
Contras: "O overhead bin muito pequeno para a mala de mão, comida péssima, e no desembarque uma mala chegou rápido e a outra depois de mais de uma hora. Outro voo que chegou 40min depois já estava com malas entregues"

Contras: "Embarque em Manaus"

Prós: "Tripulação tranquila."
Contras: "O lanche."

Contras: "Só elogiar neste espaço. Não anotei nome do comandante do vôo, mas foi excelente. Pousou o avião de maneira muito suave, pela primeira vez não senti impacto ao tocar a pista. Parabéns piloto e equipe."

Prós: "it was ok flight, but on time, very important to me"
Contras: "the food... cream cracker and very sweet cake..."

Prós: "A comida Latam é muito gostosa e boa"

Prós: "Nice crew, easy on line and airport check in. Flight slightly delayed but arrived on time."
Contras: "The San Andrés airport was way too small for all the passengers. People sitting in the aisles, clogging up fire exits, Very unsafe. The AC was too low, locals were fanning themselves. Gate was changed, crowds pushing to line up. I’ve never wanted to get on a plane and OUT of the airport so much."

Contras: "food."

Prós: "O entretenimento a bordo é excelente filmes atualizados e pra todo gosto!"
Contras: "A tripulação poderia ser mais gentil!"

Prós: "The flight was very comfortable"
Contras: "The flight should be not delay.. I paid money for been late...45 dollars they don’t appreciate loyalty"

Prós: "O voo foi No horário previsto e o embarque foi rápido"
Contras: "O serviço de bordo"

Prós: "O embarque aconteceu de maneira rápida e o voo saiu no horário."
Contras: "Conforto entre acentos é ruim, e a não opção de troca de acento durante o check-in a não ser pagando pela troca, mesmo para acentos padrões é ruim, principalmente para quem viaja acompanhado."

Prós: "Flight was on time; the plane was clean and well-lit - it actually looked new. Entertainment selection was also surprisingly filled with new movies. The headrest was also very comfortable."
Contras: "Not necessarily a critique, but I did find it very odd, and non-standard, that the all the overhead bins were closed during boarding. It gave the impression that they were all full, when in fact, they were all empty. Planes should have the overhead compartments all open until everyone is on board so people can see what space is available."

Prós: "There was an empty seat next to mine and that made the trip bearable!"
Contras: "More comfortable seats and ample food selection (especially for snacks)."

Contras: "Nothing. All excelent"

Contras: "This app is fraud"

Contras: "Tenho 70 anos e a aeromoça não me ajudou a colocar a mala no local adequado. Era uma viagem de 8 horas e eu precisava de coisas que estavam lá dentro. As janelas azuis prejudicam a visibilidade. Pedi café e eles se esqueceram. Uma das vezes que pedi água, não fui atendida.Levantei me e fui pegar."

Prós: "O assento era confortável."
Contras: "Faltou um lanche de cortesia."

Prós: "plane"
Contras: "baggage delivery"

Contras: "Organização na fila de embarque. Estava uma bagunça."

Prós: "Voo no horário e sem alteração de portão em cima da hora."
Contras: "Empresa serve apenas água. Qualquer outra coisa, tem custo adicional. As luzes internas do avião estavam com falhas, piscando intermitentemente, me causando um certo temor."

Contras: "Poltronas desconfortáveis. Comidas caras."

Contras: "Nenhuma comida ou serviço de bordo, apenas água."

Prós: "Wonderful people, great attitudes, and the experience I’ve come to expect."

Contras: "My luggage was delayed on the previous leg of trip, so I didn't have it on arrival in Cusco. Also, after booking I was unable to modify the reservation to add 1 checked bag, so I had to pay a large fee at the airport."

Prós: "Se o passageiro não pedir a água, os comissários também não oferecem."
Contras: "O preço dos produtos oferecidos a bordo são altos até aos passageiros acostumados aos preços de SP - capital."

Prós: "Leg room and seat spacing were great"
Contras: "Flight could’ve been on time and luggage delivered to passengers in a timely manner."

Prós: "Crew and flight was fine and short"
Contras: "While I received an email to checkin on the way there, I did not receive anything for the return flight. Had to wait in line to check in. Also KIWI was the booker and did not share the regular flight code of Latam, only KiWis number which wasn't helpful. Finally, both flights were delayed."

Prós: "Comfortable and friendly crew"
Contras: "Lower price."

Prós: "I like"
Contras: "According"

Prós: "Arrived on time"
Contras: "Business class seats too narrow on 767. Needs upgrade"

Prós: "They're very professional I would recommend to everyone"
Contras: "Free soft drinks it was $10 brasilian money"

Prós: "Price was reasonable as well as ease of booking"
Contras: "Fix their flipping seating algorithm so you that family members are seated together. I will only use Latam again as the very last resort."

Prós: "Não ocorreu atrasos."
Contras: "Escolha de assentos sob pagamento, despacho de bagagem sob pagamento, sem oferta de lanches"

Prós: "The staff were very friendly at all times. Everything was clean an the flight atgandants were always near by incase you needed anything else."

Prós: "Pontualidade"
Contras: "Só servem água durante o vôo. Qualquer tipo de lanchinho ou bebida, é cobrada à parte e extremamente caro!!! Avião sem nenhum tipo de entretenimento. Muito ruim!"

Prós: "Gostei do descaso com os passageiros, ficamos por 1 hora e meia embarcados devido à uma mentira com relação ao abastecimento que na verdade era tempo para a troca da tripulação. Nem ao menos serviram agua. TAM = LIXO"
Contras: "."

Contras: "I was denied booking because they didn't properly issue my boarding pass. They refused to pay a hotel and kept lying and mistreating me."

Prós: "The crew was great"
Contras: "the food"

Contras: "A refeição servida é horrível, um verdadeiro lixo e uma total falta de respeito. Trata-se de uma porção de arroz branco, com molho de tomate e um hambúrguer. Tudo com uma péssima aparência e sabor. A comida foi requentada várias vezes. Além disso quando se abre refeição, fica a impressão de que sacudiram o recipiente (ou abriram e fecharam mais de uma vez), pois você não consegue abrir sem ficar com a mão toda engordorada. Ao tentar substituir a refeição, as pessoas da Iberia não te atendem prontamente e quando isso ocorre, informam que a outra opção não tem mais. Um prêmio para a Iberia de como tratar mal seus passageiros, não respeitando inclusive a saúde dos mesmos, servindo uma comida pouco saudável. Ao pedir um vinho branco, as pessoas da Iberia, informam que não tem. Depois você verifica que tem, ou seja, a pessoa da Iberia não falou da verdade. Resumindo, uma total falta de respeito. A pior alimentação servida em toda minha vida. Além da péssima educação da tripulação da Iberia. Eles estão treinados apenas para fazer o serviço operacional, quando surge algum problema, é uma grande decepção."

Contras: "Aeronave velha e tripulação não muito simpática!"

Contras: "Fly on time"

Contras: "O voo atrasou muito, ninguém deu satisfação sobre o motivo. As últimas cadeiras da aeronave ficaram com o resto do jantar, sem opção de escolha. Não deram água, e quando deram foi meio copo."

Prós: "Crew was great and seat was comfortable"
Contras: "Very poor signage to show where boarding groups 1, 2. 3 , & 4 were supposed to queue. Gate attendant nasty."

Contras: "Poderiam não ter perdido minha mala"

Contras: "Poderiam não ter perdido minha mala."

Prós: "Clean and friendly crew."
Contras: "No food or drink and a single checked bag was extra money."

Contras: "Espaço na classe econômica"

Prós: "Seats we re super comfortable, better than BA or Swiss for example. Food and drink excellent, gain better than Swiss or Ba, not to say US carriers who are on a league of their own (worse). Flight arrived early."
Contras: "A bit more space for placing magazines etc would be welcome"

Prós: "Gate was extremely crowed and disorganized. Non-European citizens must present passport. That requirement should be clearly stated."
Contras: "Travel notifications should mention documentation requirements."

Contras: "WiFi didn’t work. Seats were ridiculously small but it got me to Paris safe and sound, and that’s what matters most."

Contras: "The attention to the passengers by the flight attendants. This applies only to one attendant that was not very helpful"

Prós: "Do piloto,decolagem e pouso muito tranquilo!"
Contras: "Café da manhã poderia ter sido melhor!"

Prós: "Atendimento no check in."

Prós: "Nothing"
Contras: "Péssimo atendimento"

Contras: "We were charged 100 Euros extra as they indicated the 2 pieces laugage was not included. They didn't respect the seats that where assigned in the reservation claiming we jus reserved the sits but didng pay for them."

Prós: "Nothing"
Contras: "Delays an chaos"

Contras: "We had to walk onto the tarmac and climb up stairs to board the plane carrying our luggage and small child."

Contras: "Nem água serviram. Entendo que era um voo curto, mas nem água? Poltronas que não inclinam... sentei separado do meu acompanhante..."

Contras: "Os comissários eram um pouco antipaticos, falavam muito rápido e sem se importar se entendiamos ou não o que era dito."

Prós: "They made up time on the flight"
Contras: "This was already a makeup flight and it wasn’t efficient enough to help me"

Contras: "Atraso de quase uma hora"

Prós: "O atendimento e o serviço no geral foram bons mas precisa melhorar no processo de embarque, na comida servida a bordo e no conforto interno da aeronave."
Contras: "Nosso vôo inicial foi em Zagreb e lá não nos deram o cartão de embarque do próximo trecho que seria de Madrid a São Paulo. Chegando no aeroporto de Madrid, precisamos ficar numa fila enorme para passar na imigração, depois em outra fila bem demorada para pegar o cartão de embarque e novamente uma fila imensa para outra imigração na hora de embarcar de noite para São Paulo. Não entendi porque não deram os dois cartões de embarque lá em Zagreb, como todas as companhias aéreas fazem. Mais de uma hora antes do embarque, recebi um e-mail da Iberia, achei ótimo. Dizia que já havia iniciado o embarque. Corremos para o portão e lá chegando havia uma fila imensa de passageiros já posicionados para embarcar. Não havia indicação visível de qual fila nós deveríamos entrar. Depois de muito perguntar, e de entrar na fila errada, consegui achar a minha fila. Ficaram todos os passageiros ali em pé, esperando mais de 40 minutos para iniciar o embarque. Terrível. Só posso elogiar os atendentes no sentido de fazerem as pessoas que estavam em fila errada a irem para o final da fila deles, mas não culpo as pessoas por estarem na fila errada pois eu mesmo demorei muito para entender onde deveria me posicionar. Se o embarque só começa no horário marcado, não entendi porque fazer todos ficarem de pé mais de 40 minutos na fila. Eu mesma deixei de ver as lojas do free shop por achar que estava muito atrasada. A comida era bem básica e o café da manhã fraco. Os comissários demoram muito para recolher o lixo e ficamos esperando com a mesa aberta um tempão. Enfim... precisa melhorar em alguns aspectos."

Prós: "No issues — all good. Departure & arrival times as scheduled. Food & entertainment marks are low b/c they don’t apply (there should be an N/A selection as an option)."

Prós: "O voo atrasou mais de uma hora por falha mecânica. No resto foi tudo bem."
Contras: "Atraso"

Prós: "Pontualidade e rapidez no atendimento."
Contras: "Não consegui dormir muito e cheguei quebrada."

Prós: "Horário cumprido."
Contras: "-"

Prós: "Tripulação atenciosa"
Contras: "Saiu atrasado, me fez perder o voo para São Paulo"

Prós: "Conforto e entretenimento"
Contras: "Tivemos atraso no primeiro voo de Dublin para Madrid, da própria companhia Iberia. Quanto chegamos em última chamada no portão de embarque de Madri para São Paulo, descobrimos que nossos assentos haviam sido vendidos."

Prós: "Tranquilo o voo"
Contras: "Check in sem filas organizadas. Fica uma aglomeração de pessoas dificultando o embarque. Ar condicionado fraco."

Prós: "It was a regular flight Seats worked entertainment worked Staff did their jobs without many smiles but they did it"
Contras: "staff was somewhat distracted doing their duty but not attuned to peoples needs I wanted more water Had to ask twice OH I forgot was the answer I got Otherwise all was fine"

Prós: "First flight ever where water or coffee we’re not offered. Good cart came out. Nothing offered. 3 attendants? To do what??"
Contras: "No beverage or food offered"

Prós: "Left on time."
Contras: "Plane is extremely old and should be put to sleep. Business class on this plane means younger an empty middle seat and narrow standard seats. Not worth it for business, check airplane model before you book."

Prós: "Voo muito tranquilo, ótimo atendimento"

Contras: "Equipe de checkin e embarque estremamante mal educados Péssimo atendimento em solo Aeroporto de Madrid"

Prós: "Hospitality, patience, and efficiency. Everything was clean, the food was warm and tasty. the employees were kind and polite all the time. The technology functioned flawlessly. The standard seats were a bit tight but manageable."
Contras: "n/a"

Prós: "A tripulação foi muito atenciosa! O meu assento era o ultimo de todos, os bagageiros estavam todos lotados, e a aeromoça ao ver meu tamanho (1,84cm) me perguntou se eu me importaria de mudar de assento. Obviamente não me importei, e pude sentar na saída de emergência, super confortavelmente. Simplesmente foram uns docinhos!! Obrigada Ibéria!!!!"

Prós: "All"

Contras: "Baggage lost is constantly a problem with Jerez Airport!"

Prós: "Arriving safely on time."
Contras: "Uncomfortable seats, unable to adjust temperature individually, huge temperature swings from hot to cold and back to hot, terrible food, impersonal crew service."

Contras: "Extremely uncomfortable and no food or drinks with basic fares (have to wait for separate paid cart). Watched a sick woman be told to go away when she asked for water."

Prós: "Seats were too crowded. No leg room."

Prós: "Nice plane an movies"
Contras: "The lost my luggage"

Prós: "Excellent"
Contras: "Very good"

Prós: "Nao viajei .. foi uma m. Memandarm email sabado. A noite , pela correria da viajem .. nem vi. Cheguei la e nao havia reserva ... Alem do que descontaram o valor da minha conta !!!!! Nunca me acontecu antes ... Flightnetwork nuca mais !,,,,"
Contras: ".."

Prós: "Our flight to Bologna via Madrid on Iberia Airlines was wonderful from take off to landing! Friendly, courteous staff. Good food and entertainment."

Prós: "Decent flight"
Contras: "No snack, no drink, no entertainment - not the end of the world on a short flight, but they're categories you asked about"

Contras: "Meu vôo foi cancelado por conta da pandemia e 6 meses depois ainda não recebi meu voucher para fazer outro vôo. Atendimento é péssimo. Me sinto lesada pela TAP."

Prós: "Tripulação, aeronave, conforto"
Contras: "Atendimento telefônico da TAP; sinalização no aeroporto em Lisboa."

Contras: "Business class food is a disgrace. On the way to Lisbon they had at least some warm meal, skipped now and just got a box with bad, cold food. The crew was apologetic."

Prós: "Nothing, Air Portugal is the worst I have ever experienced. Never fly Air Portugal, you have been warned."
Contras: "A different airline"

Prós: "Comida ok. Embarque ótimo."
Contras: "Muito apertado. Algumas turbulências e tripulação não muito simpática."

Prós: "All services were very good."
Contras: "Overnight sleeping in extended seats in Business Class were cramped."

Contras: "Informação e não mentir"

Contras: "The crew not sympathique"

Prós: "Comfort and cleanliness of flight."
Contras: "Both flights did not have any general vegetarian options in snack or main courses. There was no option online to submit a meal request and as booking last minute travel and in a foreign country, it was not possible to contact Air Portugal via phone. If the flight offers snack and two meal options, at least one should be vegetarian to accommodate this common population of passengers."

Prós: "We upgraded to first class, so everything was perfect!!"
Contras: "Nothing"

Contras: "No entertainment. Flight was an hour late due to mechanical problems. They could have kept us better informed."

Contras: "Melhorar o embarque, muito desorganizado"

Prós: "Muito amáveis, o avião cômodo ainda na classe econômica, bom serviço de bordo"

Prós: "NOTHING.....................DUE TO FLIGHT CONNECTION CANCELLATION TAP AIR PORTUGAL FORCED US TO STAY STUCK IN AMSTERDAM FOR 15 HOURS"
Contras: "EVERYTHING..........................ALL TAP AIR PORTUGAL WAS A DISASTER"

Prós: "Cordialidade da tripulação, aeronave nova é muito confotavel"
Contras: "Banheiros não dão conta quando o avião está lotado. Filas"

Prós: "We missed the flight by five minutes do to our connecting flight being late. We had mechanical issues, weather delays and an aborted landing in Miami."
Contras: "Tap would not roll us over for the next day. We had executive tickets in business class. They wanted 3000.00 dollars each for the flight."

Prós: "Nothing"
Contras: "They don’t even give glass of water in business class. Terrible attention."

Prós: "The flight was smooth, and the crew very friendly."
Contras: "The comfort onboard (A320) is not good: not reclining chairs, no entertainment, and horrible snack."

Prós: "A atenção da tripulação"
Contras: "O entretenimento no avião, muito limitado."

Contras: "Somehow, ticket was not being accepted to board on TAP's flight. Crew had to manually check it"

Prós: "Crew were amazing. Timely departure. Inflight meal was good."
Contras: "Not much."

Contras: "sonho com um dia crianças menores de 4 ter local separado para viajar. Neste voo, mais uma vez, sempre tinha uma criança chorando. 80% do voo chorando. Um tremendo desrespeito com outros viajantes."

Prós: "Nada de extraordinário para elogiar."
Contras: "O voo partiu com mais de 1 hora e meia de atraso e o serviço de bordo poderia ser melhor. Tive fome durante o voo. E os comissários de bordo poderiam ser mais gentis."

Prós: "A tela era grande e com touch bom"
Contras: "Banheiro. Estava com a trava quebrada e sem água de torneira."

Prós: "Plane was fairly modern inside with power sockets and usb sockets for each seat."
Contras: "Checkin was a total computer and staff failure. Checkin staff really bad and unhelpful Boarding was late. Mechanical delays over an hour. Late flight. Flight attendants forcing you to put bags under seat in front of you instead of overhead bin. Bad lunch. Some attendants poor attitudes."

Prós: "Preco"
Contras: "Assento muito apertado"

Prós: "Voo foi cancelado"
Contras: "Ter cido avisado"

Prós: "Espaço"
Contras: "Embarque em Lisboa"

Prós: "Espaço, regulagem do encosto e mídia."
Contras: "Embarque em Lisboa"

Prós: "Plane was clean & crew were kind"

Prós: "Tudo"
Contras: "Estar tudo 100%"

Prós: "A limpeza da aeronave"
Contras: "A comida é pouca, muito pouca."

Prós: "Atendimento da tripulação"
Contras: "A questão da tecnologia e conforto, muuuuuuuito ultrapassado. Som péssimo, tudo muito, mas muito antigo mesmo."

Contras: "Avião velho Tela para filmes pequena e sem nitidez"

Contras: "Food timing, displays for video tiny and no selection possivble."

Contras: "Houve um atraso de 2h. Meu assento não foi o mesmo que eu havia marcado. Um pouco enrolado na hora do embarque. Mas apesar de tudo isso, achei o comandante e a tripulação excelentes!"

Prós: "Rapidez no embarque."
Contras: "Atrasou a decolagem em 40 minutos e o sistema de entretenimento a bordo estava em pane."

Prós: "Assento confortável, aeronave nova e sistema de entretenimento ótimo"
Contras: "O voo de SP atrasou devido a problemas mecânicos e para a conexão havia uma espera de mais de 6h. Nos deram somente um voucher para comer sem oferecer nenhum tipo de conforto"

Prós: "A comida era boa."
Contras: "A qualidade do pãozinho servido precisa melhorar."

Prós: "Aeronave confortável"
Contras: "Entretenimento nulo, péssimo Tripulação não muito gentil"

Prós: "De nada"
Contras: "Tripulação rude Sem água nos banheiros Vários itens do menu sequer foram oferecidos"

Prós: "Nothing!!!"
Contras: "Paid thousands of dollars for this trip and my luggage is missing as tap Portugal convinently lost it."

Prós: "Não houve contratempos"
Contras: "Nada"

Prós: "Seleção automática do assento"
Contras: "Refeição disponibilizada."

Prós: "Foi organizado"
Contras: "Refeição foi trivial."

Contras: "Do atraso do voo que os trouxe sérios problemas. Ao chegarmos, o metrô tinha encerrado seu funcionamento. Táxi nem pensar, pois há ia uma greve."

Prós: "Embarque rápido. Tripulação cordial. O almoço tava excelente"
Contras: "Atendimento no check-in extremamente demorado. Eu queria fazer upgrade e não tinha ninguém no balcão da TAP pra atender. Tive q esperar minha vez na fila gigantesca da econômica. Assento nao fica flat bed. Entretenimento não era on demand. O café da manhã foi mto fraco."

Contras: "Unruly boarding lines. Plane late .flight attendant less than friendly"

Contras: "Não gostei da demora e da falta de organização na hora do embarque e do avião, que é muito antigo. Acho que o principal ponto negativo foi o entretenimento: a tela era de má qualidade, a programação ruim e não havia a opção de escolher o que se queria ver e em que momento. A comida também poderia ser melhor."

Prós: "Aeronave nova e tripulação simpática"
Contras: "Atraso"

Prós: "Great crwe and Nice seat"
Contras: "There was not enough include meals and drinks"

Contras: "Food options and number of times meals are served could be improved."

Contras: "The seats were so uncomfortable for such a long flight. And they was not enough space between rows. I felt like cattle. It was in humane. My legs were numb several times during flight. My chair would not recline properly. I’m exhausted. Won’t be booking aireuropa ever again."

Prós: "Crew were polite. The plane was clean and the seats were roomy and comfortable. Luggage cabins were. roomy. Price was great and no extra hidden charges."
Contras: "Food was okay. Small portions"

Contras: "When I booked my flight I was never asked if I wanted to include a piece of luggage so I assumed it was covered, and then I got charged $120 for it at the check-in desk. No apologies whatsoever from the lady, who was pretty rude. I will never fly with them again since the service is not great and this charge made the overall cost of the trip more expensive than traveling with a better airline."

Prós: "A tripulação poderia cuidar mais das pessoas e não ficar foçada na venda de produtos. Não foi servido nem um cafezinho e nem um copo de água no voo de Amsterdã a Madri."
Contras: "Poderia ter mais espaco entre as cadeiras."

Contras: "The seats was no to comfortable for the price . They charge for the luggage and any company for traveling internationally does for almost one luggage"

Contras: "The check-in crew gave terrible service. We almost missed our flight because they wouldn’t check us in. There was no one directing people on where to line up for whatever departure time they had. Just overall a bad experience with Air Europa."

Prós: "GOOD SPACE FOR THE LEGS, AND COMFORTABLE SEAT"
Contras: "SINCE I WAS SEATING IN THE BACK SEAT, IT WAS REALLY HOT, NO AC COMING OUT OF THE LAST ROW OF VENTS"

Prós: "Tudo. Ok"
Contras: "Tudo ok"

Prós: "Trip was short."

Prós: "Crew nice"
Contras: "Small and old aircraft, worse food and the entretainment is almost inexistent, you need to use your device to download an app, is ridiculus,"

Prós: "Crew was quite polite and sympatic"
Contras: "The aircrafts is very old and small for all the passengers they put inside, and the food is really bad in quality and taste."

Contras: "Li vários comentários nos mais diversos lugares que a companhia era péssima, então me preparei para o pior. Que bom, pois tive a grata surpresa de voar em um avião novo, cheiroso e com bom entretenimento. Comida ok, foram dois serviços. Vôo tranquilo, tripulação não é simpática, mas é atenciosa. Cur"

Contras: "Atendimento"

Contras: "The hidden baggage fees was a surprise when checking in. I have never not been allowed one check in bag for an flight from Europe to the US. The crew did what was needed but made you feel like they were doing you a favour by showing up for work. Other airlines such as emirates, ethiad, virgin Australia all make a person feel welcome with great attention to detail international flight from Europe to the US. I will never fly air Europa again as I feel they are dishonest. The charge for the headphones is ridiculous when the entertainment is limited (most tv series will have one episode and the shows are old) The food was sub par. The sandwich with one sliver of ham was pathetic and the main meal was lacking with only chicken and rice, a small desert, no fruit/ salad and or crackers with cheese which is the norm on international flights."

Prós: "Embarque na hora e de forma tranquila, saída e chegada antes do horário, boa comida e tomada para carregar o celular."
Contras: "Não consegui fazer o check in pelo celular."

Contras: "My United flight was five hours delayed and I was going to miss my Air Europa flight. I called to see if I could switch flights but that was absolutely not an option and I had to buy a new one way ticket. I would’ve paid the difference, if there was one, but that wasn’t an option."

Prós: "NADA!! PÊSSOMO, TUDO!"
Contras: "A aeronave, não deveria está em uso!!! TERRÍVEL! Tudo ruim!! Ponham uma aeronave descente para fazer MADRID -PORTO! A Aireuropa, tenho certeza, tem aeronave descente, pôs jã voei com a AIREUROPA, no ultimo mês de Março! Nunca tinha voado em um amontoado de ferro velho, como essa aeronave de hoje!"

Prós: "Apenas a pontualidade!"
Contras: "Tudo na aeronave, comida"

Prós: "The plane was very empty so i was able to spread"
Contras: "Food was bad for a 9 hr Flight"

Prós: "Cheap prices"
Contras: "Air Europa is is budget airline, and things you expect to not always work. I could not check online, because the web site did not work. When checking in at the airport, I paid extra for exit and bulkhead row seats for my family, after which the agent told me that the seas were in different parts of the airplane. The agent was not willing to refund the money I paid and give us ordinary seats. Apparently, with Air Europa, money goes only one way. Still, cheap, so may be attractive."

Prós: "Pequena vantagem de preço em relação a outras companhias. Foram pontuais."
Contras: "Não é possível fazer check-in online, que foi demorado antes do embarque. A companhia não informa com exatidão o terminal e o gate de embarque até 2 horas antes. O assento bastante apertado, as refeições muito simples. Foi complicado planejar a ida ao aeroporto sem essas informações."

Prós: "Avião novo 787 muito bom"
Contras: "Desembarque demorou muito"

Prós: "Tripulação"
Contras: "Embarque!!! Péssimo, desorganizado, confuso, pessoas despreparadas"

Contras: "Entretenimento era muito fraco"

Prós: "Air Europa's fare was cheap, but not as cheap as Latam but I was traveling with a friend who had already bought his ticket. The 5 hr flight from Tel Aviv to Madrid was in a super aircraft. Extremely comfortable flight."
Contras: "The flight to São Paulo was in an older aircraft, more cramped and no personal entertainment consuls. All in all the flight was fine being an overnight flight, but I would have expected the better aircraft on the long haul flight and the less comfortable aircraft on the short haul. Still good value for money and I'm would definitely fly Air Europa again!"

Prós: "I was able to back to home"
Contras: "The plane doesn't have a entertainement system for each one, instead it was a tiny screen on teh top of some seats. Food is average"

Prós: "O embarque foi muito rápido e fácil. A comida a bordo estava boa e o espaço entre as pernas era bom."
Contras: "O avião era muito antigo, não tinha sistema de multimídia individual. Um absurdo para um voo transatlântico. No lugar disponibilizavam acesso ao acervo de filmes através do Wi-Fi da aeronave ou utilização do mesmo conectado à internet, porém com valor surreal. 20 megabytes de dados por 7 euros?!"

Prós: "A tripulação tem uma boa qualidade e tenta oferecer o padrão das outras companhias aéreas. Piloto parece ser muito experiente, decolagem e pouso perfeitos sem sobressaltos."
Contras: "Avião velho. Assentos com mal cheiro, estofamento desgastado e fino. Pouco espaço entre os assentos. Entretenimento antigo e sem variedade. Poderiam avisar com alguns dias de antecedência sobre a oferta de streaming no avião. Assim como disponibilizar pontos de recarga de celulares e tablets nos assentos. Em resumo o avião funciona sem problemas, mas o conforto deve ser atualizado urgentemente."

Prós: "Do atendimento da tripulação! Todos cordiais e atenciosos, além de muito pacientes."
Contras: "Da falta de cuidado com os aviões e da desorganização no dia que perdemos a conexão e demorou demais para providenciarem um ônibus para o hotel e na volta do hotel o ônibus nos deixou no terminal errado. Coisas simples, mas que demonstram uma falta de cuidado com os processos."

Contras: "The food menu needs to be improved"

Prós: "O check-in e o embarque foram pontuais e razoáveis. Apenas."
Contras: "Péssimos espaços entre poltronas e reclinação. Não tinha multimídia individual, para entretenimento deveria ser usado o próprio smartphone via wi-fi do avião, que só disponibilizada poucos (5) filmes ruins. Não há tomada para carregamento e o banheiro é mal conservado. Nunca usaremos novamente. Não vale o preço."

Prós: "Voo com avião novo, com espaço OK entre poltronas para o trecho."
Contras: "Tripulação mal treinada e antipática."

Prós: "No frills, had a laptop based entertainment system."
Contras: "Food was just OK."

Prós: "Airplane was comfortable, tech was good, food also good and crew was kind."
Contras: "The airline change my schedule without notifying. I had to call before my flights to be aware of what was going on. I can understand the situation on my first flight because San Juan was a mess after the hurricane but when they flight me to Madrid on October 1st they never mentioned that they were planning to cancel my return flight. The next week, when I was supposed to return, I called to reconfirm my flight just before checking out at the hotel when the say to me that my flight was cancelled. The other surprise was that they decided not to flight again to San Juan until March of 2018!!! She suggested that they can flight me to La Habana, Santo Domingo or Miami and then It was up to me to buy my way back home!!! Can you believe it?! It's the first time I've had an experience like that with an airline. I'm finayon San Juan a week after I was supposed to, thanks to the bad planning of Air Europa. I believe that the least that they can do is reassuring that every passenger that buys them a ticket can return home as planned."

Prós: "For a short flight chair was comfortable."
Contras: "No food, no entertainment. Late plane"

Prós: "Preço mais baixo que encontrei nas pesquisas."
Contras: "Fila para check in. Fone de ouvido por 3 euros."

Prós: "Fast, convenient flight from Boston to Madrid. Good value for price. He"
Contras: "Had paid extra for confirmed seats, which we were told at check-in were not available. Told that the plane was full and to keep boaipasscfor refund."

Contras: "The food was terrible."

Contras: "Still haven't received over 2 days now"

Prós: "Muy atentos el personal, rápido proceso de check in bordin pass el avión el vuelo, la puntualidad."

Prós: "Smooth flight and courteous attendants."
Contras: "They told me 30 euros to check bag and then charged me 60, not fair."

Contras: "The ads! No food. Nice new plane though!"

Prós: "One attendant took care of an infant while a mother was suffering from a nose bleed."
Contras: "Air Europa check in was at area 2, furthest corner of Zurich airport; no sign of which section of check in area 2 (1 through 5) the airline check in seciton is. You have to walk the entire area (seems like a whole separate terminal) to find the counters which were combined with 6 other airlines. Took only 20 minutes. Then to the opposite corner of the airport to board the plane to Madrid. WOW!"

Prós: "The new planes are great! Lots of room in the overhead bins, I was able to fit my acoustic guitar in without any trouble. Crew were very helpful and professional. Thumbs up Air Europa!"

Prós: "Almost nothing"
Contras: "No entertainment per Seat, Small seats and the crew was terrible and not polite"

Prós: "After reading the reviews I was apprehensive about our flight. The crew was efficient, considerate and well spoken. The airplane was clean, entertainment good, and even the two meals were decent. I would recommend based on the flight."
Contras: "Miami airport is dirty and the food options past security are abysmal."

Contras: "Had to pay for baggage and boarding was a hassle, driven on a bus for about 10 mins, had to wait to board etc."

Prós: "They leave me in Santo Domingo with no reason and no phone to call and solve the problem. That cause problems with my job. They don't have customer service to help people in this case."

Prós: "FLIGHT DEPARTED ON TIME AND ARRIVED EARLY. THIS IS PRECIOUS WHEN DE-PLANING PROCEDURES TAKE FOREVER (DUE TO COVID)."
Contras: "The only interaction of the crew was to distribute and pick up covid-related forms. Not even a glass of water;"

Prós: "We hardly saw any member of the crew. They were in the back, in a closed area, chatting among themselves."
Contras: "Serve at least one cup of water. It was not offered, nor available."

Prós: "Nothing"
Contras: "The food, the entertainment"

Contras: "All good but crew wasn't very attentive - for example i had had to put my suitcase quite a few rows back because of lack of space at the end of the flight i had to wait for most of the plane to empty out in order to be able to retrieve it - the crew member who had originally indicated i put my suitcase further back and who was standing right by the cabin where the suitcase was stored saw all of this but didn't move to help in the slightest even though he knew i was waiting for a chance to get to my suitcase - in my experience of customer service i would have gotten it for the passenger and brought it to them to reduce the wait time"

Contras: "Crew didn’t show up. They later said it that they weren’t picked up. Weak excuse since they’re probably near the airport/airline could have informed us/flight could have been delayed properly. Everyone was there, plane was locked and departure delayed by some 36-40 minutes"

Contras: "Strike delay. Very poor food. Cramped chairs. I flight entertainment"

Prós: "Boarding was ok compared to other Alitalia flights"
Contras: "A snack between the meals. More food options for the second meal."

Prós: "Assento confortável, variedade de alimentos"
Contras: "Sistema de mídia e entretimento poderia ser mais novo com tela maior"

Contras: "More variety of movies"

Contras: "The seats aren’t comfortable, the entertainment system is finicky, not much leg room."

Prós: "Everything"

Prós: "Ótimo atendimento de toda equipe, do embarque até o desembarque."

Prós: "The timing was perfect."
Contras: "The seat space in the economy is minimal. The TV screen had sections damaged and the selection of films could be newer. The sound plug kept failing. Obsolete system. The gate was informed only 30 minutes before and the airport is big, which is a problem if you have low mobility."

Prós: "People next to me"
Contras: "Seat, food , no fee for bag, and service"

Prós: "the flight was on time"
Contras: "for sure the seats, the screens and the bathrooms. the plane was soooo old!"

Contras: "O PIOR checkin dos últimos 10 anos. Desorganizado, lento e sem as máquinas self funcionando. Avião velho, com pouco espaço para as pernas e um sistema de entretenimento da década de 80. Comida péssima A melhor coisa a fazer e usar outra companhia."

Contras: "Um avião velho, com estrurura ultrapassada de entretenimento poderia ao menos ter uma comida um pouco mais adequada e espaço para as pernas compatível com as aeronaves atuais."

Prós: "Educação da tripulação"
Contras: "Espaço entre assentos"

Prós: "Pontualidade"
Contras: "Espaço assentos"

Contras: "Seating, food, entertainment, communication and comfort"

Contras: "The plane was delayed 1 hour waiting for a crew member to show up. This caused me to miss my flight to the US at DeGaulle"

Prós: "Pontual. Bom espaço entre os assentos. Tripulação atenciosa."
Contras: "Nada."

Prós: "I don't think I say anything I liked."
Contras: "Food, veg option, given peaces of boiled mushrooms, Eggplants and spinach. What a horrible experience."

Prós: "All flights on time"

Prós: "Conforto"
Contras: "Fila da imigração"

Prós: "We landed safely in Toronto"
Contras: "In this 10 hr flight cabin crew came down the aisle only twice to offer refreshments. There should have been offers of at the least water or juice more than twice on this length of fight. I was disappointed that there were no hot drink e.g. coffee or tea offered at any time, not even with the meal, but this was certainly the least of our disappointments. Only once on this flight did I see a cabin crew member smile. Don't know why, but they were a most unhappy crew that day and this was conveyed to the passengers. I find this hard to believe, and perhaps both my husband and I fell asleep for the few minutes this would have taken, but neither one of us saw a crew member check for seatbelts and seat position before landing in TO. Boarding gate wasn't announced until an hour before boarding, which on an international flight from a large airport was a little stressful, but I am assuming there was a good reason for this."

Prós: "short peaceful ride. Not much food could be served."
Contras: "Really bad boarding controll, contributing to grumpy patrons. Just poor management and efficiency created by the airlines with a last minute gate change, but in addition, the personnel were irratable and not well motivated or trained to manage the crowd."

Prós: "Pontualidade"
Contras: "Comissários mal humorados ! As poltronas são as mais desconfortáveis que já utilizei ! Estreitas , encosto de cabeça ruim , na verdade pouquíssima ergonomia! A área em que fiquei , logo após a executiva estava muito quente ! Solicitei que melhorasse o resfriamento mas não resolveu ! O Display de entretenimento era pequeno e ruim pra ser operado !! Uma experiência que me deixou uma péssima impressão da Alitalia !"

Prós: "Comfortable seats"
Contras: "Lack of information about the flight conditions; height and timing updates. Absence of screens, lack of technology. Not clear English announcements. Ignorance and arrogant attitude of hostess, I can tell because I'm veiled muslim. Change of gate with no notification or announcement. Not comfortable flight."

Contras: "They l lost my p partners lugage in Rome .. and now it has ruined her whole Holliday"

Prós: "Crew was pleasant there were many seats vacant"
Contras: "Flight boarding starte 25 minuets late"

Prós: "Good flight"
Contras: "Too short time between the flights, almost lose the connecting flight."

Prós: "The fact that I had more legroom than I expected was surprising."
Contras: "The staff were super rude, forgot my food TWICE. Boarding took ages, and once inside the plane, they took a long time to get on the runway. Food was terrible, the bread was hard as rock. IFE has some relatively new films, but the screen is very small. The screen has terrible quality, and honestly makes the flight excruciatingly boring if you don’t have other sources of entertainment."

Prós: "Nothings"

Contras: "horrible seat ergonomic"

Prós: "The flight was good in general, despite the fact that there was no entertainment system."

Contras: "We arrived at the airport at 9:00 to check in for our flight that was scheduled for departure at 12:15 and we were told that we could not check in until 2 hours before the flight (10:15). All of the passengers for flight AZ1466 lined up in front of a check-in counter that displayed Alitalia for our flight. At 10:45 they announced the check in for AZ1466 at a different check-in counter knowing full-well that everyone was lined up for flight AZ1466 on our line. So then everyone that was lined up at the first counter had to line up at the new counter. My wife and I were initially 3rd in line and then after we had to move we were in the very back of the line. On top of that, they only had 1 person checking everyone into economy (which was most of the people on the plane) and they also had to weigh everyone’s carry-on baggage. We were initially told they had weather issues with the snow in Rome and they did not know if we would take off on time or would be cancelled. However, I was getting e-mail messages from Kayak stating our flight was on-time. So how is it that a 3rd party travel company knew what was going on, but the crew at Alitalia did not? Afterward I had to go through security, wait on the tax refund line, and go straight to board the plane. After that we waiting on the plane for 50 minutes and did not take-off until 1:05 PM. These were the problems in short: 1. No one informed us that we could not check in at this particular airport until 2 hours prior to flight departure. 2. They did not begin the check in process until 90 minutes prior to departure. 3. We had to switch check-in lines and they only had 1 check-in person. 4. We had no time to shop or eat lunch at the airport. 5. We boarded the plane and waited until 13:05 to takeoff when we were scheduled to take off at 12:15 (50 minute delay). 6. We received no communications about delays from Alitalia (via e-mail or app). However, we received e-mails from Kayak stating everything was on time. We had no communication from Alitalia about the delay or that we could not check in early (which you could do at every other airport I have been to). We also had a connecting flight in Rome that we were concerned we would miss. We arrived at Rome airport on a delayed flight out of Marco Polo airport (AZ1466). Our 13:40 flight to JFK (AZ610) was delayed until 14:45. After we arrived at Rome airport we ran through the airport to our gate and boarded the plane. After we boarded the plane we waited until 16:10 to take-off (85 minute delay). We did not receive any communication from Alitalia via e-mail, the Alitalia app, or crew members that our flight was being delayed any longer than it already was. We planned on stopping to use the bathrooms in the airport, eat a decent lunch, and shop (which I promised my wife we could do at the airport). However, we could not do any of those things because we did not receive any information about delays from Alitalia. After we arrived home in New York the airline l"

Contras: "A antipatia dos comissários de bordo e aeromoças, faz com que qualquer voo da Alitalia seja péssimo. Ficar igual uma lata de sardinha já é péssimo, com essa antipatia, somada a velhas cadeiras, velha tecnologia, vinho péssimo (o que fica até ruim para uma empresa italiana) e desorganização no embarque, faz deste voo um pacote de maldade. E o pior, paguei caro por isso. Falta de respeito."

Prós: "Boarding and in-flight crew very polite and professional."

Prós: "Atendentes no check in atenciosos."
Contras: "Tripulantes grossos, cadeiras duras, desconfortáveis, tela multimídia pequena e antiga. Não tem tomada nos assentos."

Prós: "O conforto"
Contras: "O doce do café da manhã veio completamente queimado. Pedi para que trocassem e não fui tratada tão bem quando falei. Ela então me deu outro tão queimado quanto o primeiro."

Prós: "The Crew was really helpful with baby, bringing bassinet (that I reserved prior to the trip) and letting me boarding preferentially."
Contras: "Probably not the company fault, but my stroller was a little damaged when I got it at my destination."

Prós: "Comida gostosa."
Contras: "Eu e minha noiva estavamos nas cadeiras 40A e 40C, voo Rio-Roma. A cadeira dela nao deitava, como todas as outras. NA minha cadeira a tela de interatividade nao funcionava, ficava com chuviscos, gerando luz que me incomodava para dormir, o usb para carregar o celular também não. Os comissários de bordo foram informados, porém nossa situação nao foi resolvida, nos enrolaram as 11 horas de duração do voo."

Prós: "O entretenimento melhorou, porém não tinha programação dublada ou legendada em português. Tripulação educada e comida boa."
Contras: "A menina do Check in era antipatica estava de saco cheio e nossos lugares marcados no bilhete não estavam marcados no sistema e quando reclamamos a Gracielle virava até o olho. Um absurdo."

Contras: "My flight cancelled. I waited 3hours in the flight. They said they provide the bus instead of flight. Now, I waiting 2 hours for they provide bus."

Prós: "Nothing about check-in and boarding."
Contras: "Check-in was a zoo. The agents were more interested in gossiping and were constantly on the phone or running in and out of their stations. It took nearly an hour to get through the 10 people ahead of us. And then we were told that my 1 bag would cost $53 to check-in and that I would have to go to another counter in a far away part of the airport to pay...and we had 20 minutes before boarding. Afger running to the cashier, we were told that she had no time and that we should go back to the agent to pay! We ran back and paid, then went to look for our gate. It was finally listed as Gate 12. We got though security ok and got into the line for Gate 12. It was more like a scrum tan a line. Nobod seemed to be doing anything when all at once we saw people boarding. We went to the gate but were told that our flight was boarding at Gate 10!!! WTF??? Gate 12 listed our flight number and Gate 10 listed another flight, but we did as were told and boarded via Gate 10. None of other passengers knew what the hell was going on but we all made it to Rome along with our baggage. We will NEVER fly Alitalia again."

Prós: "Boarding was on time for all my flights."
Contras: "KLM switched online check in to Alitalia literally right at checking time. It was extremely unnerving, and required much more time, as I did not have an Alitalia account."

Contras: "Lost our luggage from Rome to Malta. Now, 13 hours after arrival in Malta, no one can tell us where our luggage is!!"

Prós: "We arrived in Dusseldorf, there was a wheelchair waiting thanks to AirBerlin, and the rest of the trip was excellent."
Contras: "Check in was chaos. A different Alitalia flight had been cancelled so there were mobs at the check in at 4 a.m. waiting for the Alitalia personnel to appear--AirBerlin was open and staffed, but Alitalia was at least 1/2 hour late and all check in had to take place in person at the counter and no counter was specified for our flight. I had requested wheelchair assistance (I'm 80 years old with back problems), but there was none available."

Prós: "Opção de impressão do bilhete e tag para mala fizeram com que meu despacho de bagagem fosse rápido."
Contras: "O avião era bem velho, a poltrona horrível e dura. O entretenimento arcaico. Não assisti nenhum filme. A tripulação ignora que não falamos a língua deles e nos responde tudo em italiano. O voo ainda atrasou 1 hora. Péssima experiência! Não voarei mais com a Alitalia e não recomendarei."