Encontre passagens baratas na easyJet

Horrible customer service!

Contras: We missed our flight due to a customer service line that had about 20 people there right from the start. Afterwards, the crew didn't do as much as lift a finger to help us find another flight. We had to pay an extra $850 for a one way ticket on top of what we already paid. I understand things happen and people miss flights but the fact they had no intention on dealing with our dilemma especially after their customer service team kept us there 45 min to start with makes me not want to do business with them ever again. Save yourself a hassle and do business elsewhere.

Contras: The bait and switch of getting everybody onboard early, closing the doors and then announcing a 1:30 hour delay.

Beware!

Contras: You may have to check baggage that goes on US airlines as carry on. We were charge at the gate and it was $60 euros. Not happy about that at all.

Missed flight because of huge lines

Prós: Nothing

Contras: I got to the airport at 445 for a 605 flight. They closed the gate at 5:15. I had to buy another flight for 800 dollars. Don't ever fly with them. It's not worth the cheap price tag.

atenção ZERO ao cliente

Prós: de não precisar usar mais os serviços desta empresa.

Contras: de nunca ter meu email respondido e nem minha solicitação pelo facebook respondida. a empresa não presta a menor atenção aos seus clientes. isso sem falar no constrangimento no check-in no aeroporto em napoles na pesagem da bagagem. nunca fui tão mal tratada na minha vida por uma prestadora deserviços. com a experiência vivida ficou claro que os atendentes manipulam a balança de pesagem, pois minha mala foi pesada diversas vezes (e tirei fotos) na mesma balança e em balanças diferentes e o peso variava entre 16kg e 25kg! fazendo com que eu tivesse que pagar excesso de gagagem (acima dos 20kg). pedi para falar com o supervisor, os atendentes gritando disseram pra eu procurar no arroporto ou ir a polícia. lamentável o atendimento!

Not the best, a bit uncomfortable

Prós: The prompt staff

Contras: It was SO hot and when you're cramped like that, the temperature can make you panic a little bit. Did not get cooler in the air, and they made you pay for drinks!!! Even water! Nothing "easy" about this jet.