easyJet (U2)
easyJet (U2)
easyJet (U2)
easyJet (U2)
easyJet (U2)
| Código IATA | U2 |
|---|---|
| Rotas | 2164 |
| Rota principal | Londres Gatwick a Amsterdã Schiphol |
| Aeroportos em que opera | 160 |
| Aeroporto principal | Londres Gatwick |
Contras: much more timely assistance following our missing this flight
Prós: Nothing
No leg room was charged 60 eu for bent 2 kg over on baggage. Was told then I’d have to pay another 60 eu for my under-seat bag even though I had no such issue on my flight to Barcelona The seats are miserably small and don’t even recline. Worst airline I have ever flown Staff was rude
Contras: Everything!
Prós: there was not enough space between sitting rows
Prós: The flight was short
Contras: My seat was sagging in from use. And some men were standing in the aisle, talking loudly and laughing while I was trying to nap. The staff did nothing about it.
Prós: The seat was fairly comfortable. The pilot communicated with the passengers about the reason for the delay, due to mechanical issue.
Contras: I was not made aware, until I got to the gate and was boarding, that a personal item (that was small enough to easily fit under my seat), would not be allowed on the plane without incurring a $60 Euro charge. Luckily, I was quickly able to squeeze it into my carry-on suitcase. One of the flight attendants wasn't very friendly (young, male, possibly Middle Eastern, French speaking). The other 3 were fine.
Prós: food was better than expected and not too pricy
Contras: no delay!
Prós: Very kind and helpful crew
Contras: Boarding process with a wheel chair passenger should be better organized
Prós: Very little to like flying like this
Contras: This is a cut rate airline and if that is what you want and nothing else available this is your flight
Prós: Right price.
Contras: Crowded and not organized.
Prós: Leather seats and plenty of leg room. Flight was on time.
Delays ruin vacations
Prós: Major flight delay
Contras: Everything ans basically no updates or info about what was happening.
Contras: I was disappointed that I had to check my bag. The was carry on friendly and I would have fit it easily into the overhead while fitting my other personal item below. I also missed my flight to Berlin so I wasn’t very happy to begin with. An extra 200 dollars later and I was on the next flight to Berlin.
Contras: on easy jet, if you do it check in online 34 hours before the flight you get bumped to standby. This is not made clear in any emails or confirmations. Despite purchasing a ticket in advance I almost missed my flight because I checked in at the airport.
Contras: Easy Jet is not available to check in on a Kiosk in Venice and you have to go to another floor to find it. Once there the staff were less then helpful and all passengers seemed confused from a total lack of communication. Will not take Easy Jet again if other options are available.
Contras: Made us run from one end of the airport to the opposite end, because they said they had ‘operational difficulties’, causing them to switch gates between two flights. Total baloney, and completely avoidable.
Contras: One hour late + operates by an Estonian company
Contras: Communication with passengers As the flight was 3 hours late.
Prós: Nice crew. Flight arrives before planned.
Contras: Timing being more accurate
Contras: We waited over an hour for our bags at the claim along with the rest of the flight
Prós: Very clean and comfortable cabin.
Contras: The baggage policy was a bit unclear as to what those with the base fare could bring. We ended up having to cram a backpack into the carry-on bag to bring it aboard. We had to check one bag when we checked-in. It cost about 52 euros.
Prós: Great Crew! On time dep and arrival!
Contras: Cumbersome boarding process
Contras: Basic seats and late fligjt
Prós: Short comfortable flight, no free drinks or snacks
Contras: One piece of our luggage didn't make it. It's been 3 days, still no luggage!
Prós: Nothing really.
Contras: On time boarding, better communication, better amenities. Cheap airline. You get what you pay for.
Prós: Budget carrier. No frills. You get what you pay for.
Contras: At least provide water.
Prós: Bag check in was great! Had a great experience with the Easy Jet staff. Security was u bit unfriendly.
Contras: It is worth the price we paid for our round trip tickets. We were scrunched in, there are no frills. There is no food unless you want to buy it. Like I said, no frills, but worth the cheap ticket.
Prós: The staff was really nice and on time
Contras: N/A
Prós: Cheap fare for this short flight. New planes, seats while thin still offer acceptable comfort.
Contras: Very long walk to the farthest end of terminal for gate and have to walk up the stairs to board plane on the tarmac. Not a single human being to help check in or tag luggage for drop off. Everything’s self service. The check in/luggage drop off counter difficult to find.
Prós: It's a large company in London so it was easy to navigate at the terminals.
Contras: It was a budget airline and not bad for a short flight. Nothing special.
Prós: Board on time or at least updates why we are waiting.
Contras: Communication
Prós: Very predictable! All as expected.
Contras: Free refreshments! Really 2$ water bottle?
Contras: Delayed by 4 hours
Prós: Everything except ridiculous baggage fee
Contras: The fee to pay when I was forced to check-in a carry on size small piece of luggage. 52 euros is a bit insane. I do not mind paying a fee, but that amount is insane
Contras: Flight not being delayed as usual
Prós: The check-in, pre-boarding, flight, and arrival were fine. We left a little late, but arrived on time.
Contras: As expected, the seats did not decline and the spacing between rows was tight. It would be nice to have more room and reclining seats, but that is not the style for this airline.
Prós: The crew was excellent, the flight was comfortable however the boarding process was a bit disorganized but I’m pretty sure that was an airport issue
Prós: Space
Contras: I needed a printed Boarding pass. This should also work electronic...
Prós: Nothing
Contras: Some attempt at better customer service
Prós: On time, fast and efficient.
Contras: A bit more friendly boarding
Contras: Get rid of the nickel and diming!
Prós: Baggage drop informed gave us a heads up of extra charges to additional carry on bags if they need to be placed as hold luggage at gate, so we were able to check them at bag drop and save lots of money!
Contras: Flight could have been on time.
Prós: nearly on time ( 5 mins)
Contras: too many "stops" in the boarding process, even when you have "speedy boarding"
- check in at gate
- waiting till door opens to go outside in lane
- waiting at the end of the lane till boarding commences...
Contras: long delays
Contras: I have paid for two luggages inside the plane but when I got to the check in the agent told me i only had paid for one luggage so he forced me to pay for a third luggage or he said I would miss my flight even though i had my receipt with 2 pieces. Terrible customer service
Prós: The crew was very friendly and helpful.
Contras: The seats were incredibly cramped - felt like the seat back in front of me was right in my face!
Contras: Delays meaning I missed my train in Gatwick and wont be home before 1am. Crew was not exactly nice either
Prós: Boarding was fast.
Contras: Once on board, we were told there was going to be a 30 minute delay. It was hot as balls on the plane.
Prós: The seats were comfortable, despite the fact that they didn't recline.
Contras: We waited in cues repeatedly waiting to board. The check in crew kept separating people into different lines (unknown reasons). We were not told that the plane was late until after departure time. (by then, we had figured it out).
Prós: The online tutorials are very helpful. Once the counters were open it was very easy to check our luggage and the option for holding the cabin bag is a plus.
Contras: There was no announcement when to start boarding the plane. We paid extra for more leg room and I’m glad we did. The space between rows is minimal.
Contras: Informing why flight was delayed.
Reclining seats
Water service
Prós: We knew that the gate would close 15-30min early since we traveled to Europe before. We also knew that checkin differs from American standards-you get a few minutes notice to board or get left behind.
Contras: Warn travelers of exorbitant check bag fees. It's ok to pay 120 euro if you know you brought a lot of clothes for comfort, but if it's a surprise expense, not so fun.
Prós: Nothing
Contras: Unexpected baggage charges despite only taking carryons
Prós: On board crew was good.
Contras: Free beverages like every other airline. Not good at all boarding/checking in.
Prós: The cabin crew was very good. The check in process was tough but the representative was nice.
Contras: The boarding representative wasn’t very welcoming and the baggage hold volunteering wasn’t explained fully to passengers, otherwise they’ll volunteer.
Contras: London train cancellations made us late to check in--35 minutes before departure. Easy Jet requires check-in no later than 40 minutes before departure. We were denied boarding and no refund for our two tickets.
Contras: We were impressed with this airline. Service was prompt, airplane was clean, and staff was friendly.
Prós: There was a 2hr delay and communication from the pilot was misleading at often times
Contras: 5 hour of delay!!!! For the second time in the same flight
Prós: Leather seats and plenty of leg room. Flight was on time.
Prós: Nice crew. Flight arrives before planned.
Prós: Great Crew! On time dep and arrival!
Contras: Cumbersome boarding process
Prós: Short comfortable flight, no free drinks or snacks
Contras: One piece of our luggage didn't make it. It's been 3 days, still no luggage!
Prós: Bag check in was great! Had a great experience with the Easy Jet staff. Security was u bit unfriendly.
Prós: The staff was really nice and on time
Contras: N/A
Prós: The check-in, pre-boarding, flight, and arrival were fine. We left a little late, but arrived on time.
Contras: As expected, the seats did not decline and the spacing between rows was tight. It would be nice to have more room and reclining seats, but that is not the style for this airline.
Prós: The crew was excellent, the flight was comfortable however the boarding process was a bit disorganized but I’m pretty sure that was an airport issue
Prós: On time, fast and efficient.
Contras: A bit more friendly boarding
Prós: Baggage drop informed gave us a heads up of extra charges to additional carry on bags if they need to be placed as hold luggage at gate, so we were able to check them at bag drop and save lots of money!
Contras: Flight could have been on time.
Prós: We knew that the gate would close 15-30min early since we traveled to Europe before. We also knew that checkin differs from American standards-you get a few minutes notice to board or get left behind.
Contras: Warn travelers of exorbitant check bag fees. It's ok to pay 120 euro if you know you brought a lot of clothes for comfort, but if it's a surprise expense, not so fun.
Contras: We were impressed with this airline. Service was prompt, airplane was clean, and staff was friendly.
Prós: The flight was short
Contras: My seat was sagging in from use. And some men were standing in the aisle, talking loudly and laughing while I was trying to nap. The staff did nothing about it.
Contras: Timing being more accurate
Prós: Very clean and comfortable cabin.
Contras: The baggage policy was a bit unclear as to what those with the base fare could bring. We ended up having to cram a backpack into the carry-on bag to bring it aboard. We had to check one bag when we checked-in. It cost about 52 euros.
Prós: Budget carrier. No frills. You get what you pay for.
Contras: At least provide water.
Prós: Very predictable! All as expected.
Contras: Free refreshments! Really 2$ water bottle?
Prós: Everything except ridiculous baggage fee
Contras: The fee to pay when I was forced to check-in a carry on size small piece of luggage. 52 euros is a bit insane. I do not mind paying a fee, but that amount is insane
Prós: Space
Contras: I needed a printed Boarding pass. This should also work electronic...
Prós: nearly on time ( 5 mins)
Contras: too many "stops" in the boarding process, even when you have "speedy boarding"
- check in at gate
- waiting till door opens to go outside in lane
- waiting at the end of the lane till boarding commences...
Prós: The crew was very friendly and helpful.
Contras: The seats were incredibly cramped - felt like the seat back in front of me was right in my face!
Contras: much more timely assistance following our missing this flight
Prós: Nothing
No leg room was charged 60 eu for bent 2 kg over on baggage. Was told then I’d have to pay another 60 eu for my under-seat bag even though I had no such issue on my flight to Barcelona The seats are miserably small and don’t even recline. Worst airline I have ever flown Staff was rude
Contras: Everything!
Prós: there was not enough space between sitting rows
Prós: The seat was fairly comfortable. The pilot communicated with the passengers about the reason for the delay, due to mechanical issue.
Contras: I was not made aware, until I got to the gate and was boarding, that a personal item (that was small enough to easily fit under my seat), would not be allowed on the plane without incurring a $60 Euro charge. Luckily, I was quickly able to squeeze it into my carry-on suitcase. One of the flight attendants wasn't very friendly (young, male, possibly Middle Eastern, French speaking). The other 3 were fine.
Prós: food was better than expected and not too pricy
Contras: no delay!
Prós: Very kind and helpful crew
Contras: Boarding process with a wheel chair passenger should be better organized
Prós: Very little to like flying like this
Contras: This is a cut rate airline and if that is what you want and nothing else available this is your flight
Prós: Right price.
Contras: Crowded and not organized.
Delays ruin vacations
Prós: Major flight delay
Contras: Everything ans basically no updates or info about what was happening.
Contras: I was disappointed that I had to check my bag. The was carry on friendly and I would have fit it easily into the overhead while fitting my other personal item below. I also missed my flight to Berlin so I wasn’t very happy to begin with. An extra 200 dollars later and I was on the next flight to Berlin.
Contras: on easy jet, if you do it check in online 34 hours before the flight you get bumped to standby. This is not made clear in any emails or confirmations. Despite purchasing a ticket in advance I almost missed my flight because I checked in at the airport.
Contras: Easy Jet is not available to check in on a Kiosk in Venice and you have to go to another floor to find it. Once there the staff were less then helpful and all passengers seemed confused from a total lack of communication. Will not take Easy Jet again if other options are available.
Contras: Made us run from one end of the airport to the opposite end, because they said they had ‘operational difficulties’, causing them to switch gates between two flights. Total baloney, and completely avoidable.
Contras: One hour late + operates by an Estonian company
Contras: Communication with passengers As the flight was 3 hours late.
Contras: We waited over an hour for our bags at the claim along with the rest of the flight
Contras: Basic seats and late fligjt
Prós: Nothing really.
Contras: On time boarding, better communication, better amenities. Cheap airline. You get what you pay for.
Contras: It is worth the price we paid for our round trip tickets. We were scrunched in, there are no frills. There is no food unless you want to buy it. Like I said, no frills, but worth the cheap ticket.
Prós: Cheap fare for this short flight. New planes, seats while thin still offer acceptable comfort.
Contras: Very long walk to the farthest end of terminal for gate and have to walk up the stairs to board plane on the tarmac. Not a single human being to help check in or tag luggage for drop off. Everything’s self service. The check in/luggage drop off counter difficult to find.
Prós: It's a large company in London so it was easy to navigate at the terminals.
Contras: It was a budget airline and not bad for a short flight. Nothing special.
Prós: Board on time or at least updates why we are waiting.
Contras: Communication
Contras: Delayed by 4 hours
Contras: Flight not being delayed as usual
Prós: Nothing
Contras: Some attempt at better customer service
Contras: Get rid of the nickel and diming!
Contras: long delays
Contras: I have paid for two luggages inside the plane but when I got to the check in the agent told me i only had paid for one luggage so he forced me to pay for a third luggage or he said I would miss my flight even though i had my receipt with 2 pieces. Terrible customer service
Contras: Delays meaning I missed my train in Gatwick and wont be home before 1am. Crew was not exactly nice either
Prós: Boarding was fast.
Contras: Once on board, we were told there was going to be a 30 minute delay. It was hot as balls on the plane.
Prós: The seats were comfortable, despite the fact that they didn't recline.
Contras: We waited in cues repeatedly waiting to board. The check in crew kept separating people into different lines (unknown reasons). We were not told that the plane was late until after departure time. (by then, we had figured it out).
Prós: The online tutorials are very helpful. Once the counters were open it was very easy to check our luggage and the option for holding the cabin bag is a plus.
Contras: There was no announcement when to start boarding the plane. We paid extra for more leg room and I’m glad we did. The space between rows is minimal.
Contras: Informing why flight was delayed.
Reclining seats
Water service
Prós: Nothing
Contras: Unexpected baggage charges despite only taking carryons
Prós: On board crew was good.
Contras: Free beverages like every other airline. Not good at all boarding/checking in.
Prós: The cabin crew was very good. The check in process was tough but the representative was nice.
Contras: The boarding representative wasn’t very welcoming and the baggage hold volunteering wasn’t explained fully to passengers, otherwise they’ll volunteer.
Contras: London train cancellations made us late to check in--35 minutes before departure. Easy Jet requires check-in no later than 40 minutes before departure. We were denied boarding and no refund for our two tickets.
Prós: There was a 2hr delay and communication from the pilot was misleading at often times
Contras: 5 hour of delay!!!! For the second time in the same flight