|Rota principal||Dubai Intl a Muscat Seeb|
|Aeroportos em que opera||47|
|Aeroporto principal||Muscat Seeb|
Prós: It's okay but they doesn't have good service about the luggage I'm coming from overseas I have two luggage and they charged me for one luggage to charge me.
Prós: Everything was good
Prós: Business class seat was very comfortable, crew very friendly
Prós: Every think was a range and serve nicely
Contras: Arriving time
Prós: You get out to change flight and you go back to the same plane
Contras: No English subtitles on TV or movies
Prós: Nothing to like, seats are cramped and worn out.
Contras: No subtitles or closed captioning on movies or TV programs
Prós: The crew on flight was nice
Contras: Same cannot be said for ground staff including managers. I had to explain several times that crowds are a trigger for my son with autism. I asked for preferential boarding, was given any. Asked for assistance with security, this was only given after I had to fight for it. Staff need to be aware that when we ask for it, it’s not because we want preferential treatment, we are trying to avoid a meltdown for our kids that get super stressed out by situations such as these. My child cannot stand still for long and runs away. When I stopped him to talk him though the process so he doesn’t run, we got hurried. Empathy will go a long way....
No knowledge of airline codes
Contras: My son has a DPNA for traveling - none of the airline staff was aware of it or what it even means. Traveling with children with disabilities is hard enough, airline and ground staff should not make it more difficult.
Prós: I didn’t
Contras: I was a business class passenger and the flight might as well have been economy, with the exception of the food. There was no personal entertainment, the seat foot rest did not work — it was an old plane — the seats recline all the back to the lap of the person behind you — so when the guy in front of me was done eating he proceeded to lay back — however I wasn’t done eating — and it knocked over my glass of sparkling water —- typically even if a passenger is still eating there is still room for the person to lay back — I had to push the persons seat quickly before my whole tray was wrecked.
Contras: The flight to Muscat was great — the flight from Muscat to Bangalore sucked!
Prós: Everything was smooth. Crew always smiling and helpful.
Prós: They booked for us a hotel in airport due the delay
Contras: My flight from Bangkok was delayed so my connecting flight was cancelled and they transferred my flight to next day at 13:00
Prós: The movies were good
Contras: Un comfortable seats very bad air conditioning + the flight was delayed for more than an hour and I had a connecting flight which I miss ! Due the delay
Contras: Asked for water 2 x with none ever brought
Prós: The seats were comfortable and spacious
Contras: The flight attendants did not keep the children and their seats they let them run around as we taxied the airport until one fell and had their head. Then they would not insist on them to stay in in their seats even on take off.
Prós: Crew quiet experienced and courteous.
Contras: Legroom would good
Prós: Boarding on time
Contras: No healthy food options
Flight was delayed more than a hour
Prós: Nice flight and Comfortable
Prós: That it was a direct flight
Contras: Turn on A/C of plane upon boarding (it is the only airline where the A/C is turned on after the aircraft detaches from gate, even budget airlines in have A/C on when boarding) Improve entertainment (more movies / better selection up to date) Increase seating space Improve food options and quality
Prós: Quick boarding.
Contras: Rough landing in Bah.
Prós: Good flight and really comfortable. Rate 5 star
Contras: Very satisfied on my travel from London to Muscat
Prós: Crew good and friendly
Contras: Very old fleet from Muscat to Kuala Lumpur. The entertainment very limited compared to Emirate Airlines
Contras: Air craft very small was full with passengers ac was not good before takeoff. No baggage arrived to lahore i am really depressed due to baggage .please help to find baggae
Contras: Hi flight Manchester to Muscat was good . Air craft Muscat to lahore was too old and very small . The main thing happed no baggage arrived they have lost it or will arrive after 2 / 3 days ... please help to find out my baggage.
Prós: Seat were amazing ,plane was clean
Contras: Train your staff to be more polite and smiley
Contras: The connection time between these two flights that you sell as a package is not enough. It is a 30 Min journey to do in a 45 min transfer, and the gate closes 30 mins before departure. Then if you’re first plane is delayed even by ten minutes (as mine was) you are more unable to catch your flight
Prós: Efficient boarding
Contras: Headphones provided for the entertainment screen
Contras: Back to back delayed flights, no entertainment, no food or drinks, slow luggage delivery, etc