Hotéis em Cidade Antiga, Edimburgo

Prós: Location, price and affordability, cool design, friendly staff, open lounge/bar/restaurant with good hours. Quiet rooms!

Contras: AWFUL WiFi- we resorted to paying roaming charges on our mobile phone b/c we needed to get online. No phone in room to call to lobby? Very little lounging furniture-even an extra armchair or loveseat would be nice. Name 'Motel One' cud be better:)

Prós: Very clean and comfortable room. Very friendly staff.

Contras: Paper glasses in room. Could be roaches by ceramic or glass.

Prós: Great location! The stuff was very friendly, welcoming and helpful. The lounge area is exceptionally pretty with a great view towards Princess Gardens and Waverly Station!! Cosy, vibrant but a reference to Scotland traditions. There was a make up mirror in the bathroom which I found a very useful. I also liked the organic mint and lavender washing liquids.

Contras: The room window was looking towards the staircase outside. We could see /hear people passing by. It should have been mentioned in advance I think. We payed for a standard room and it's what we got. I can't speak about every other room on the property.

Prós: The view

Contras: Reception staff were rude .breakfast was terrible £9 for toast and cereal

Prós: I go to Edinburgh annually for the Christmas markets and I could not recommend a better place to stay. Perfect location, rooms are amazing and excellent value for money. The staff here are so lovely and helpful. If your looking for a place that’s close to everything you could wish for, easy to find, good value for money and comfortable then this is the place to be. I would never stop anywhere else but here. I always know that the staff are going to be amazing and that I’m going to be highly satisfied

Prós: The hotel itself is great, in an excellent location and has everything you need.

Contras: The property mixed up my reservation with someone else’s and claimed we staying for 3 nights, i had to show them my booking confirmation to confirm it was 2 nights. The staff member changed it on the system but still attempted to charge me for 3 nights, i again had to show my booking confirmation to prove the amount. When i returned home the hotel advised booking.com that i didn’t show up and charged me half of the reservation fee, i had to go through 3 days of calls and emails with booking.com disputing the charge because the hotel claimed i supposedly didn’t show up, yet it was their mistake by mixing up the reservations originally.

Prós: Fantastic location, hotel was spotlessly clean, very reasonably priced, staff were lovely, if I were to go back to Edinburgh I'd book here again & would definitely recommend to others.

Contras: Nothing! Only booked room only so cannot comment on the breakfast..

Prós: Very friendly and efficient staff

Prós: Stylish stay - excellent location - what you need without the fuss

Contras: Nothing

Prós: Very clean and excellent friendly Staff

Contras: Location was perfect and Staff very friendly, lovely rooms, spacious bar and coffee lounge.

Prós: Everything was amazing ! Location and staff were magnificent

Contras: Nothing

Prós: location

Contras: no double double rooms

Prós: Great location and beautifully presented rooms

Prós: Everything was fantastic,we totally will go back there

Prós: this classical hotel with its monumental historical structure is very well located in the heart of Edinburgh. The rooms are excellent in comfort with luxurious bathrooms and super comfy large beds and great interior decorating of very recent date. The staff was most friendly and efficient. An exellent classic hotel, highly recommended!!

Contras: all was very well

Prós: Room view and size, extremely convenient location close to old town and train station.

Contras: Small bathroom

Prós: Liked your breakfast staff very friendly and helpful.

Contras: I asked to clear my extras. Wine and orange juice etc. Was told that I would have to pay when I checked out. Bit shocked when I got the bill. Luckily had enough to pay

Prós: Nice and handy to everything! Great room!

Contras: The workmen started outside at 7am! It was difficult to shut out the street lights!

Prós: The staff was amazing, friendly, answered all questions we had before we got there.

Contras: Nothing, again the staff at the Scotsman was awesome!

Prós: We had a warm welcome and our room was ready although we came one hour earlier as planned. The location is simply perfect and we love the newly opened 'The Grand Cafe' for Snacks, Dinner & Drinks. Thank you. We will return soon for a longer visit.

Contras: -

Prós: Every aspect exceeded our expectations.

Prós: Lovely upgrade for my husbands birthday. Nice touch with card and chocs too.. Very pleasant staff.

Prós: It offers the best view in city center, and it is very convenient

Contras: Parking is not easy, it takes roughly 10 min to walk to the nearest parking lot

Prós: Amazing hotel in a great location. Don't miss the wonderful nearby Southern Cross Cafe!

Prós: Location, early check in, fab breakfast, good drinks and dinner....

Contras: Can't think of anything

Prós: Great location, superb interior design of the room. Very modern style

Contras: In-hotel gym was temporarely out of service bu the hotel offered a free entry at a partner gym

Prós: Location is brilliant, central yet calm, ok decor. Downstairs area for guests to sit and wait is great. Simon, the operations manager, despite his young age was very professional, energetic, smart and had outstanding listening skills and got the job done most efficiently. He would make an outstanding hotel manager in my opinion and could be seen running everywhere 'putting out fires' due to limited staffing, I suspect. Reckon should be poached by 5 star with more funds and better staff schedule mgt (here resources too low to do this well). Pool area is good. Spa is outsourced and has friendly personnel and good treatments. Bed was very comfortable and had good bedding. New room after cleaning mishap was clean and comfy and all our things were moved by them at my request so our day could keep going withoit further hassle. Check out time was flexible (12pm to 1pm) which was great for late departures/ later plane. Reception staff overall professional, responsive and doing their best. Female manager ok, but seemed just a good receptionist, not an energetic decision maker. Great to have taxis in front of hotel and all tours close by and Edinburgh castle about 10 min away. Airport bus connection (last stop) at bottom of hill. Steep 5-10 min walk to get to hotel, but managed with my 9 year old.

Contras: I found the place a little understaffed in the cleaning department. The second floor was disappointing, but the fifth floor was great. I didn't like one of the male back office managers tell Stefano, one of the receptionists, off in front of guests. Very unprofessional image and putting bad atmosphere into the hotel. Also bringing luggage up was a favour as portrayed by the tone of Stefano, so that we carried our own luggage up, which does not scream 5 star. Insisting on having luggage brought down at the end of the stay took 2 phone calls to reception and one to concierge and 30 min....Concierge only there during the day. Breakfast had lots of choices but was made up of cheap options and had nothing homemade/any local specialities. Felt like Aldi food without the organic options. No cakes. No walk in showers. Baths need updating. No drinks were free, not even water bottles in the room...no welcome chocolate or flowers...no personalised note...no minibar....no downturn service. Big push to become a Radisson member and getting points only if not going via booking.com. Getting room service on top of prices that were about x4 also required a delivery fee! Understaffed in high traffic times (end of breakfast- time should be extended/ check out time). Kitchen and room service personnel understaffed. A lot of cost cutting exercises, felt more 3 star than 5 star in the way it was run.

Prós: Spacious suite living room, separate half guest bath, Decent breakfast with separate order menu, gym had free weights to 30kg, location is on royal mile down road from castle (but for Christmas markets and shopping, a princess street hotel would been better), overall friendly staff.

Contras: 1. For a royal mile suite, main bathroom was standard. Overly spacious living room really could’ve spared space for a more comfortable bathroom befitting suite. 2. Website advertised kids eat free. However, when we ordered meals for the kids via room service, we were told it’s not free. Extremely deceptive and off putting of brand. 3. I emailed the hotel 1 week in advance of 4-day stay and asked for milk, orange juice, and water in room stocked and included room mini fridge. Email from customer service acknowledged request and even confirmed we still wanted wine and beer - a nice catch! However, when we arrived, we were informed juice and milk not included. False service promise should’ve not been made. Room service food was Not worth price (pizza, burger, and kids chicken meal were only ok but far more expensive than eaterery options all around).

Prós: Beds were super comfortable, standard room was really big, shower was powerful, always given fresh fluffy big towels, staff were super friendly and helpful. Location was excellent for sight seeing, train station, shops and pubs. Will definitely be returning for my next visit.

Contras: Nothing, could not find one fault

Prós: Everything,

Contras: The only thing I didn’t like was the hot toddy cocktail in the bar , don’t usually leave a drink

Prós: Breakfast was amazing! Staff were very helpful and hospitality was good

Contras: The fridges were dirty and the carpets could do with new ones

Prós: The hotel is on a busy straight with loads of activity, restaurants and pubs . It is a stones through from the castle and everything is a stones throw from it . Most we had to work to an attraction was 10 mins . Check in was super easy and Flynn have us some advice on the best places to shop and eat , and how to get there . Room was amazing super modern , spacious and clean . Bed was a queen size and very comfy . Bathroom is clean and spacious with a great shower and toiletries. Food and drink are super tasty just a little expensive. All the bar staff are very friendly and Aaron served us one night and we had a lovely chat with him . Hotel felt very like home and was super toasty and warm during the winter In Edinburgh. We also got white chocolate covered strawberries on arrival, a lovely gesture

Contras: One morning our cleaning maid was not very happy that she had to return and left abruptly sighing as we weren’t ready to leave because of the long flight the night before . But that was very minor and wasn’t a big deal to us :)

Prós: Old world charm meets modern amenities- you can't go wrong with this hotel right on the royal mike in Edinburgh. Excellent staff, well maintained rooms, and full service. Health club has good assortment of machines and free weights.

Contras: It's bloody cloudy in Scotland- spent an entire week and didn't see the sun once.

Prós: Great location on the royal mile. Superior room was very comfortable and perfect for our needs. Parking option was great. Stayed Saturday night, attended a show on Sunday arvo but could leave our car and picked in up early evening for no extra charge. Staff were great.

Contras: Very happy

Prós: The Staff was excellent friendly made us feel welcome. The breakfast was very good. We had a very good night sleep!! We will definitely come back and stay here again.

Contras: N/A

Prós: Very helpful and friendly staff in a good location.

Contras: No

Contras: nothing all excellent

Prós: Very helpful personnel. Very well placed

Contras: One single elevator is not enough for all the rooms, and you can travel up and down the building without making it to where you want to go

Prós: Great location in city center

Contras: Services were poor for the price charged, parking was very expensive, room was small, no face towels, lobby has vending machines with limited service and cramped

Prós: Good and responsible personnel. Good location - close to historical part of the city.

Contras: Sometimes lift is busy and difficult to access.

Prós: The location easy to get around. The room was comfortable and warm. Nice shower. The mirror has a plug beside it so easy to dry your hair. The breakfast room is lovely. It had a great selection of both hot& cold food.

Contras: Nothing

Contras: Room to small.

Prós: Location and helpful staff