Hotéis em Edimburgo perto de Our Dynamic Earth

Prós: Zoltan at reception was a star. The restaurant and bar team were efficient and friendly. Rooms were clean and well appointed. Looking forward to our next visit

Prós: Staff very helpful but room not ready, 3.45 before ready

Prós: Top class

Contras: None

Prós: Staff was wonderful, super efficient and friendly.

Contras: Room service food was a bit bland, breakfast buffet was over priced

Prós: I told them I am severely asthmatic. When I walked into the room I immediately smelled musty old rug that was cleaned at least dozens of times and exhausted its useful life a long time ago. I went back to the front desk and told them needed a different room for medical reasons and willing to pay more. The front desk person and the day manager told me that they did not have availability without any serious they said no without any consideration and force me to sleep in this room where I ended up wheezing all night. They also lied to me that all the rooms were renovated at the same time and were the same. And it turns out that there were at least a few rooms available.

Contras: The front desk staff should care about the wellbeing of their customers. Poorly trained and inconsiderate.

Prós: Extremely comfortable bed

Contras: Nothing

Prós: Great central location. Room was excellent.

Contras: Poor service in Brasserie restaurant. Manager did resolve.

Prós: Staff excellent very tastefully decorated

Contras: Dinner a little pricey but it is Michelin Star

Prós: The service was impeccable without feeling stuffy. Everyone was very friendly and left a person feeling well cared for. One gets a sense that the folks here truly enjoy and take pride in what they do.

Contras: Nothing

Prós: Bed was heaven and the sheets were so soft. Both the private whiskey bar and the regular bar were fantastic! Robert shared lots of information for a first time whiskey taster like me! Hotel is old charm paired with modern furnishings. High ceilings in our room was s plus !

Contras: Service at the restaurant for dinner both nights was very slow. Our waiter was good but kitchen really slow. Perhaps under staffed a bit. Food good!

Prós: The hotel and general ambiance

Contras: We received a call from reception at 10.30 PM informing us that there was a complaint about noise. We were watching the Graham Norton show on the TV at what we thought was a reasonable sound level - the very facility I would have thought the TV was provided for. Of course in response we turned the volume down until we could barely hear the TV which spoiled our enjoyment of the programme and the remainder of the stay. It was disappointing that hotel staff didn't verify the complaint, but simply passed it on - not I think a sufficient level of service for the quality of hotel the Balmoral is. We take an annual trip as a treat from the stressful job of teaching - often in Edinburgh and have never been accused of this type of behaviour before and I think that we in future will revert to one of Edinburgh's other fine hotels as we want to reduce, not increase our stress.

Prós: The staff and facilities were excellent. We're coming back here after staying in other Edinburgh hotels and this is by far the best

Contras: There was nothing mot to like

Prós: The bar was ok but small for the size of the hotel. The back door to Waverley train station.

Contras: The room was very disappointing for the price, which was expensive, as it was a Master Suite. No bathrobes or slippers in room, had to ring reception for them. Wardrobe too small. View was rubbish as there wasn't one & we were on 9th floor. Room was very bland, no personality, needed pictures with colours on walls. It was a 60th Birthday weekend & were told a card would be in room but we're still waiting for it! Breakfast disappointing. We've had better in a 3 Star hotel! We would not stay there again.

Prós: Very central, quiet & lovely clean rooms

Contras: Steam room wasn’t working !

Prós: Location and staff are excellent

Prós: The room was immensely comfortable for our time spent. We particularly enjoyed filtering our coffee in the morning ha.

Prós: The room was excelent

Prós: The location is perfect, close to Waverly Station and to the Airport Express bus. It was extremely quiet and the facilities are excellent. Staff is friendly and helpful.

Contras: Temporary week-long road closures beyond the control of the hotel were an inconvenience. However, they compensated for that by giving us an upgrade.

Prós: Great place. Upscale amenities. Wish stayed longer.

Contras: Nothing

Prós: Lift down and up to Station level. Luxurious comfort of bedroom and bathroom.

Contras: No ramps for pulling luggage up??!

Prós: Very comfortable bed and the bedroom and bathroom were very clean and inviting

Contras: The only minor thing was the shower door leaked leaving water on the bathroom floor

Prós: Close to Waverley Station

Prós: Hotel is nice but nothing too fancy. Staff was friendly and location was great-easy access to the Old and New Town and right next to the train. They upgraded us to a bigger room; it was so so nice to have some more space after being cramped in London.

Contras: Hotel seemed a tiny bit run down but it was still clean so all good!

Prós: Great location, great very clean room. Friendly helpful staff

Contras: Everything was excellent. Nothing to complain about.

Prós: Location, early check in, fab breakfast, good drinks and dinner....

Contras: Can't think of anything

Prós: The staff are lovely and it’s a great location. The food in the bar was great and the mud slide cocktail a must!

Contras: The breakfast. Had and early start and my mistake was I didn’t check the price. £24 for shop bought granola and nothing else inspiring. I ordered an off the menu avocado on toast and it was TINY. The breakfast is an absolute rip off.

Prós: Location - On Royal Mile close to castle, numerous bars, cafe's etc and Train station. Very spacey bedroom (Superior Double type) Superb breakfast with wide choice to suit all tastes with very attentive staff.

Contras: Nothing of note personally but noticed that attached car park had a daily charge, although discounted for guests. On top floors even number rooms have a chance of a decent view over to the water.

Prós: Room clean and comfy. Staff great

Contras: Bit noisy with the bars outside. Breakfast o -1 a bit dingy

Prós: Spacious suite living room, separate half guest bath, Decent breakfast with separate order menu, gym had free weights to 30kg, location is on royal mile down road from castle (but for Christmas markets and shopping, a princess street hotel would been better), overall friendly staff.

Contras: 1. For a royal mile suite, main bathroom was standard. Overly spacious living room really could’ve spared space for a more comfortable bathroom befitting suite. 2. Website advertised kids eat free. However, when we ordered meals for the kids via room service, we were told it’s not free. Extremely deceptive and off putting of brand. 3. I emailed the hotel 1 week in advance of 4-day stay and asked for milk, orange juice, and water in room stocked and included room mini fridge. Email from customer service acknowledged request and even confirmed we still wanted wine and beer - a nice catch! However, when we arrived, we were informed juice and milk not included. False service promise should’ve not been made. Room service food was Not worth price (pizza, burger, and kids chicken meal were only ok but far more expensive than eaterery options all around).

Prós: Location of the hotel was superb. The staff were friendly. We had a noisy room when we arrived, but the duty manager helped us move, and we were very pleased with our stay.

Contras: The Gym was basic, needed more equipment.

Prós: Good location and excellent breakfast

Contras: body wash provided in room - only shampoo & conditioner

Prós: Great location

Prós: Location, cleanliness, bedrooms

Contras: Noisy bar area. Small pool

Prós: At the heart of the Royal Mile

Contras: The service was just so so. The receptionist was just like a robot going through the check-in process

Prós: We stayed here for my sisters birthday staff were so friendly and welcoming and nothing was a bother. Fantastic hotel will def be back

Prós: The breakfasts were really good. Location was excellent, staff really pleasant and helpful.

Contras: Unfortunately on this particular stay (night of the 12th Sept), we were given a room, with a bathroom with facilities for the Disabled. This meant there was only a curtain to protect the bathroom from the shower, which made the floor very slippery apart from the shower area, plus red cords dangling in awkward (for us) places. We weren't given an option about this. However when requested, for our stay for a night the following week (17th Sept) we were given a different room with a normal bathroom, making our stay most pleasant.

Prós: Breakfasts were really good. Room was well set up and very clean. Staff very courteous and professional. Hotel close to Restaurants, Tourist attractions, and quiet.

Contras: All fine

Prós: the fact it was close to the Royal Mile. We were only there for one night but would be great for someone staying longer due to facilities which we did not really need on this trip.

Contras: Had to pay for parking and it was a walk to the public lot.

Prós: We had a studio room which was well equipped and clean. Staff were very helpful and supportive. Great location - walk to Edinburgh Castle. Close to pubs and cafes.

Prós: Good location for Royal Mile: Parliament building, Royal Palace etc Kitchen. Plenty of crockery and cutlery plus microwave and dishwasher Friendly staff

Contras: Lack of parking on site, although reduced charge at local NCP was helpful and better than paying £20. Mix up with shampoo and soap meant that 2x soap and no shampoo in room; the receptionist couldn't locate any shampoo and all shops were closed being late Sunday evening.

Prós: Location. So close to pretty much all the attractions in old town yet room was quiet. 5-10 min walk to Edinburgh Waverley station too.

Contras: Nothing

Prós: everything was excellent

Contras: The pillows were to hard, kinda like rocks.

Prós: The location was amazing, close to major attractions, transportation and tour facilities. Had a small functional kitchen with dishwasher, microwave and stove top.

Contras: The beds were hard.

Prós: Excellent for a short or longer stay - the kitchen for the studio apt was tiny but had everything we needed for basic meals, even a dishwasher, loved having a nespresso machine, comfortable bed (we like firmer mattresses), and very soundproof rooms. The room has lots of closet space and shelving, even a lot of decent hangers (unusual in my experience), a combination safe, , and loads of overhead lighting and lamp options. Overall very comfortable, clean room with a convenient location at the lower part of the Royal Mile within 5 to 15 minutes walking from a lot of tourist attractions. For those who don't like steep hills (my partner has bad knees), from the Canongate take Jeffrey street then go left on Market street for an easy route to Waverley bridge and Princes Street area from the hotel.

Prós: Everyone was great especially front desk staff

Prós: Very good

Contras: No choice of eggs

Prós: I liked the location because it is in the old town and it is very close to the castle The room was pretty. The breakfast was good.

Contras: One of the elevator was broken The staff seemed not enough as we had to wait several times to be served at reception.

Prós: Location Heating in bathroom floor

Contras: Breakfast needs improvement Lack of management

Prós: The location in Old Town was right off the Royal Mile. Easy walking distance to the Castle and most attractions. The staff were very friendly and were quite good at recommending great restaurants and getting us reservations. There are a bunch of excellent restaurants within a short distance from the hotel: Howie's, Mussels & Steak, The Outsider.

Contras: The bedroom end tables in our room were very low compared to the height of the bed. A bit unusual. Other that that small detail we enjoyed our stay immensely.

Prós: Absolutely loved our stay here - the whole vibe was very modern, staff were so helpful and friendly, rooms are gorgeous, views out of this world & perfect central location

Contras: One teeny tiny complaint was that the mirrors in the bathrooms/sliding doors had splash marks on & were dirty

Prós: Hotel is in a great location, the staff is great and the property is very well maintained. And the jars of candy at the reception area were a nice daily bonus! Our room had a great view of the city. The bar is fun on weekends.

Contras: Rooms have almost no drawer or shelf space. There is adequate hanging room, but plan to live out of your suitcase.

Prós: Room was very comfortable. Staff very helpful. Overall a very enjoyable stay.

Contras: Nothing I didn't like but if your asking. Most people leave the Hotel for breakfast. I presume this is due to cost.

Prós: The breakfast was excellent but on 2 out of our 3 mornings the breakfast staff were very inattentive.

Contras: The lift was diabolical. It seemed like was only one lift for the hotel which was very poor. We were travelling with my elderly parents, otherwise we would have taken the stairs. On booking I requested ajoining rooms, again as we were with my parents. We were given rooms 3 floors apart!

Prós: Ótimas acomodações. Cama confortável, banheiro grande, chuveiro com boa pressão de água. Staff simpático e solícito.

Contras: Os serviços extras são um pouco caros para nós brasileiros.

Prós: The room has a wonderfully commanding view of the spires of the old town and the sea. The 180 degree view .... was amazing! We had room 503....it’s large and modern with a Pepto Bizmol pink bathroom and heated bathroom floor.

Contras: A lot was terrible at this hotel. The absence of a doorman to help with your luggage upon arrival or to hail a cab was just awful. The parking garage is a few blocks away which is Extremely inconvenient. The staff was DREADFUL except the lad who we gave our key to as we left. The room was frigid and the heat was turned off each day. The lights are run by the room card inserted in a slot by the door. This sometimes worked ....most of the time it didn’t. We had to ask twice for them to clean the room. The room service menu needs better descriptions of the food. The club sandwich had the crust cut off and had a fried egg on it.... besides that it fell apart in your hands. Lol ! We were told breakfast went to 10:30 am but when we got there at 10:10 am they told us breakfast was over.... I literally pleaded that We we’re told breakfast went to 10:30.... we felt like they did us a favor feeding us!!! Every employee we met you felt like they could care less and were really not helpful. We met a couple who had been looking for their room for literally over an hour before we showed them where their room was. The elevator was always full of guests complaining. But the final straw was we went out to dinner and looked forward to eating the chocolates we received when we arrived but they were GONE. We called the desk to ask for another sack of chocolate..... it took hours and 3 phone calls . We expected to do laundry but with the awful service we decided not to risk it!!! At the heart of any hotel is the service and that is sadly missing at the Radisson Collective! This was by far the worst service of ANY hotel on our trip.

Prós: Room quality was excellent as was the location

Contras: Room temperature was a little too high

Prós: Best sleep I’ve had in a long time and the room had beautiful views

Prós: The location was great!

Contras: The breakfast was quite bad, I got hair in the breakfast bacon.... The room was dirty when we arrived and it was stop in the sink that no one did anything about but after two days. The bed was loud when you moved at night. I actually expected a higher standard for this price.