Room very quiet. Lication to train station
Shower was dirty Bar staff over worked Desk lady was surley. Restaurant very expensive for quality of food
Location was great. Restaurant has a great breakfast buffet. Staff was accommodating. Pool and spa area was nice.
Thought the spa men's room can be tidied up and cleaned better.
The staff at the reception and in the bar were very friendly and informative and the hotel is in a great location.
Everything seemed tired and needed updating. The AC in the room was broken. There was no iron in the room, which is something I have never heard of in a 4* hotel. The bathroom door would open onto the toilet. There was no conditioner in the room. The towels felt and looked very well used & we encounter a very rude waitress while having breakfast on Sunday. Also, a man was assaulting a woman in the reception area and it took hotel guests to break it up before the staff did.
Excellent location right by Edinburgh Waverley and the Royal Mile. Staff were courteous and attentive. We booked a twin (I was staying with my brother), but the booking was registered as a double (through kayak/booking.com), but they sorted it quickly and efficiently.
Hotel rooms are quite warm and air con is ineffective.
Location was excellent. Prices were reasonable
My room was small and stuffy. I'm not going to complain about lack of A/C as this was in Edinburgh, but my tiny room had no circulation and was warmer than the ambient temperature. I found it difficult to sleep at night until I requested and received a fan. Unfortunately, the first night after getting the fan some idiot set off the fire alarm at 0300 and I had to get up at 0500.
Central location for shops and restaurants
Noise from street - not really fault of hotel. Very drafty windows - needs double glazing/draft excluders
housekeeping poor. On both nights of my stay i had to request towels for the room, on 2nd day there were no towels at all.
Although this was a brief trip the standard of room, staff and facilities were excellent.
Room was a bit noisy from traffic outside
Parking was my only issue and i thought the bar prices were expensive for the quality of the drinks but there are better bars within walking distance so not a major issue.
close to train station and night life
too expensive, not very clean, nothing extra (e.g. bathrobes, slippers etc)
Location of hotel was excellent
Waited 30 minutes on luggage arriving and had to return to reception, who explained they didn't know where it was to go as they had forgotten to take room number. Also the bathroom didn't appeared to have been freshly cleaned prior to our arrival.
Price of room and friendly staff
1st room was noisy
room was very clean
location, nice facilities, efficient staff, understated elegence.
Com excelente localização no coração de Edimburgo, Hilton Edinburgh Carlton está a poucos passos de Princes Street e de Royal Mile. As comodidades presentes incluem acesso grátis à internet com fio, um business center e check-in expresso.
baseado em 2.263 avaliações
As condições variam de acordo com o tipo de quarto e o fornecedor.
Hilton Edinburgh Carlton implementou as seguintes medidas:
Limpeza diária, aumento da disponibilidade de produtos de higienização.
Lobby adaptado ao distanciamento social.
Contato mínimo com os funcionários do hotel e outros hóspedes.