|Rota principal||Zagreb Franjo Tuđman a Dubrovnik|
|Aeroportos em que opera||26|
|Aeroporto principal||Zagreb Franjo Tuđman|
Prós: Airport staff and crew friendly.
Contras: A snack or coffee would have been nice for the early flight
Prós: The crew for all my flights were great. Great service all around.
Prós: Crew was amazing and helpful when I suddenly needed pain killers for my intense period pain!
Contras: You letting me cancel my flight because I couldn’t physically enter the country to board the plane. I will never be using kayak again.
Contras: You letting me cancel my flight because I physically couldn’t enter the country to board the plane
Prós: Premium economy is spacious and worth the money.
Contras: Better beer selection.
Prós: Extremely nice and kind stewards.
Prós: Nice people
Contras: New plane
Contras: New plane
Prós: For a short flight, the crew was very hospitable. The seats weren't too uncomfortable.
Contras: No entertainment but I can understand since it's a short flight. With that said, they could offer USB ports.
my wife was flying this plane from Zagreb to Split. my wife is late f
Prós: my wife was flying this plane from Zagreb to Split. my wife is late for the last ferry 20.30 from Split to Hvar due to the plane delay and so unplanned should stay at the hotel in split till tomorrow morning. And they'll be 3 hours late for work in the morning.
Contras: It could have left on time or explained why it left 20 minutes late
Prós: They were very welcoming, you were offered drink & snack :) Very smooth landing.
Prós: There was nothing to like with Croatian Airlines. Flight was delayed over 1 hour, many people missed connecting flights. Crew wasn't helpful in resolving issues. No entertainment. Croatian Airlines is operated like a budget airline (EasyJet, WizzAir) but they charge customers the same as a British Airways flight. Poor.
Contras: Everything. Terrible experience.
Prós: Efficient, comfortable, food was good, everything. This felt like what flying used to be. (A good thing)
Prós: Very friendly personal
Contras: Not even free soft drinks
Prós: The flight itself was inoffensive.
Contras: I was unable to select the 'fare' with a checked bag, so was planning to pay at the counter. I think the site for the airline is buggy, as it was also an ordeal by trial-and-error to try to check in online. I also could not elect to check a bag during the on line check in process, which I know is sometimes an option. When I arrived at the airport, the check in was a mess (ton of people, everyone was taking forever at the counter) and when I FINALLY arrived at the counter, I was informed that I needed to take a handwritten receipt from the check in counter, go up a floor and wind through a few corridors to find some travel agent (?) desk to pay 40 Euros for my checked bag. Which actually was 48 Euros because I needed to use a card, and was not paying by cash. After I managed to find the desk where I needed to pay, I had to wind my way back downstairs and muscle my way back into the line I had already waited in to finish the check in process. When we arrived in Split, 25% of the flight was missing their bags, which included a member of the party I was traveling with. It took an extra 30 minutes at the airport to file a missing bag claim, and another 38 hours for the bag to finally arrive. Not a great way to spend the few days we had in Split.
Contras: More comfortable seats and tv’s.
Contras: Destroyed a piece of luggage and the contents of the bag. Try handling baggage with care so you don’t destroy it and then deny the issue and refuse to reimburse for it
Contras: More leg room. Not very comfortable.
Prós: The attitude and service was perfect and the timing was on the top.
Prós: The flight was delayed resulting in a bunch of us being delayed. They reimbursed us for the cost of the flight and accommodations. An American airline would NEVER do that
Contras: making a stop in Dubrovnik and leaving the plane just so they can refuel it a nightmare. Layover in Zagreb on the way to Athens was really long On the way back from ATH to SPU, a depay of 2,5 hours happened...
Prós: Had to pay for luggage at separate location from check in desk. Counter person was surprisingly confused as to how much money it would be and where we had to go to pay.
Contras: Personnel need better training
Prós: Left entire family in francfurt with older people that recently had big surgeries because of delayed connection flights Terrible service Delta sucks Never ever again even if you are the last company on earth flying to Europe Next time ill swim the ocean and get to my destination quicker
Prós: Snack box
Contras: Both connection flights delayed
Contras: They failed to tell me when I checked in that my connecting flight seat was not confirmed. They issued a standby pass in Düsseldorf they bumped me from the flight, then lost my luggage. They were very unhelpful
Prós: Smooth flight.
Contras: The flight was 3 hours late in leaving Athens and caused us to scramble to get set with our accommodations. It all worked out.
Contras: Boarding and flight very smooth. Great experience
Prós: Very friendly and helpful crew
Contras: Chaotic boarding