Austrian Airlines (OS)
Austrian Airlines (OS)
Austrian Airlines (OS)
Austrian Airlines (OS)
Austrian Airlines (OS)
Austrian Airlines (OS)
| Código IATA | OS |
|---|---|
| Rotas | 265 |
| Rota principal | Viena Vienna Intl a Berlim Tegel |
| Aeroportos em que opera | 123 |
| Aeroporto principal | Viena Vienna Intl |
Prós: Friendly and helpful crew, smooth transfer between flights, comfortable adjustable headrest, easy to request special meal online before flight.
Contras: Movies available weren't to my taste, which isn't of great importance anyway.
Prós: Very smooth boarding on both flights, a smooth transfer between flights, and comfortable seats (especially nice flexible headrest on longhaul flight). Very friendly and helpful crew.
Contras: Movies available weren't to my taste, which isn't important anyway.
Prós: Stewards dis perfect job
Prós: uncomfortable seats
Contras: Mi s-au pierdut bagajele !
Prós: Although economy, it was pleasant and okay
Contras: I bought a business ticket but flew in economy from Tel Aviv to Vienna. I knew about it but the ticket cost was still high.
Prós: The crew was kind, the flight was on time and alll in all was just as expected.
Prós: Just in time take of and landing, staff friendliness
Contras: Snack
Prós: Overall Austrian was fine. Smaller plane and people were professional.
Contras: Certainly don’t expect the luxury of SE Asian or Middle Eastern airlines
Contras: Landing
Contras: Everything
Contras: Thank you
Prós: Very good
Contras: Hi am happy
Prós: The crew was nice. The economy seating was sorta spacious, but then again, it was economy. I’m 6’2” and my knees didn’t hurt.
Contras: It’s standard European airline. Don’t expect Cathay, Singapore or Emirates.
Prós: I like the airline and the workers are great. I don't like when they charged for luggage that $60.00 each way like round trip is $120.00. It should be by weight is 50 lbs or 23 kilo for minimum and if it is over the weight than it should charged little more price.
Prós: Great crew
Contras: an excellent early Sunday morning flight to Frankfurt; overnight check-in convenience for large luggage pieces and easy security access to the boarding gates
Prós: They vere OK!
Contras: Food and drinks!
Prós: Seat was very comfortable. Crew was great.
Prós: Seat was very comfortable. Crew was great.
Prós: Amazing flight , crew excellent , good food. Definitely I will travel again with Austrian Airlines
Prós: Nice crew
Contras: You give no room for passengers to sit comfortably. We are crammed in the airplane like sardines in a can. No legroom, small seats, etc.
Prós: Check in was swift
Contras: Friendlier approach from the crew
Prós: One hour delay after boarding due to loosing our “slot”
Contras: Timing!!!
Prós: The crew. The punctuality.
Prós: Everything about the United Airlines portion of the trip was terrific: lots of food & drinks; good entertainment system; good seats even in economy. United really stepped up their game.
Contras: The seats on the Austria Airlines portion of the trip were very close together & very minimally structured (little padding, depth etc.)
Contras: To arrive on time
Contras: To arrive on time.
Contras: Buses to and from the plane. One driver left us in a full bus waiting for 20 minutes. When we arrived in Vienna, there was no bus to pick us up. We had to wait in the plane until one showed up.
Prós: Friendly crew
Contras: We were delayed about 40 minutes due to air traffic. It appears they knew that, and we could have waited in the air conditioned terminal, rather than on the plane. And, I could have informed my Niece I would be arriving late, but I had no Wifi.
Contras: Don’t tell passengers they can make a transfer flight supposed to leave in 20 minutes because the first flight was late, and then have the plane leave without the passengers who sprinted through the airport after having to go through customs and security again.
Prós: Professional crew
Contras: Depart on time
Contras: 40 minutes waiting clearance for boarding and then for departure, for a flight 45 minutes in duration...
Prós: Service was very good
Prós: .
Contras: .
Prós: Everything was excellent . I was very happy with this flight.Thank you so much.
Contras: Seat spacing
Prós: Nothing
Contras: Flight delayed for one hour which caused us to miss our train.
We had the longest check-in queue in the world although we have already checked in online and had our boarding passes in advance.
Snack on board was a poor piece of biscuits
Prós: Seat was very comfortable and lots of leg room. Food was good.
Contras: very rude and extremely racist group. I will not fly them again.
Contras: Made me go through security twice, 2nd time was right before boarding. Reason: randomly selected. And, they lost my luggage. No valid explanation given. Apparently, will get delivered on next day’s flight.
A disappointing experience.
Prós: Good amount of leg space
Contras: Entertainment
Prós: Crew wasn’t on the top of their game, food was ok, entertainment was bad, old movies, poor selection.
Contras: I expected more from airlines lake Austrian.
Prós: Crew was ok, food and drinks was enough for 1,30 hour flight.
Contras: I really expected more from Austrian airlines.
Contras: Food should be much better than this. Otherwise everything is ok.
Prós: Food was quite good, and they were great about continually offering beverages throughout the flight.
Prós: Crew allowed me to change seats to get two empty seats by the window that were available.
Prós: In flight crew worked hard
Contras: No lines for boarding - it was a mess
And randomly we were asked to check in our bags though Austrian crew had earlier tagged them for carry on
Contras: Flight entertainment was not fully functional. Many films would not play. The meal was also particularly bad - all three options that were available (chicken, pasta and vegetarian curry). Flight attendants often seemed very rushed.
Contras: Seating is extremely cramped
Contras: Seat spacing is small, to the point that it's impossible to remain in the seat few hours without physical pain in your body
Connecting flight departed
Prós: The hotel was nice although I was unable to sleep due to the delays all around concerning my connecting flight. I am thoroughly upset because I contacted the airlines 3 times in May to express my concern with the 30mins layover. And to no avail. My worst concerns are being played out now. It appears that their isn’t any concern from the airlines about this catastrophe impacting so many people. Shame on you.
Contras: The connecting flight departed before the first flight landed. Then I was given the wrong information of gate departure by airport personnel. After running like crazy to find this gate for departure, the plane had already departed before we even landed. There wasn’t anyone around to help, and finally I found an airport worker who gave me the same incorrect information. She was as perplexed as was I. Finally, she directed me to the information booth where I was booked in a flight the next day. The food voucher was insufficient to cover dinner, i had to pay out of my pocket but I was frugal given the financial situation. The taxi service personnel were rude and it took a long time to taxi me to the hotel where I am unable to sleep because I have an early morning g departure. All in all, between the airport delays getting me to the hotel, lack of proper food and treatment by personnel, I am exhausted and lost sleep in the process.
Prós: The crew
Contras: Boarding
Poor food
Prós: Crew was polite and helpful
Contras: Long boarding time. Pasengers with huge bags as hand luggage. This should be controled.
The worst flight I have ever had!
Prós: Nothing
Contras: Flights were late for more than 20 min. in both directions. Almost missed connecting flights in both directions. Had to pay for the luggage at the airport (luggage was not included in my ticket). Flight to my final destination was cancelled (first it was delayed, but I did not know that untill I got to the gate) I was diverted to other country (by other company), had to pay for hotel and taxi, missed almost two days of my vacation. On my flight back home, they have lost my luggage... hope they will find it.
Now I am trying to get refund for cancelled flight, hotel, taxi, food...
I will never fly with this company by my own choice any more!!!
Prós: I do like the clean aircraft, and pretty precise service. Also it was on time , for comfort the pillow and the blanket was nice . Some airlines doesn’t give anything anymore! Which is awful.
Contras: Just a small thing the lady who was serving and picking up the used cups said I have to finish the juice and after she can take it away. But I couldn’t finish because it was too sweet and I didn’t like the juice. So I had to get up and bring the cup to the back. That wasn’t nice. Also they at but flexible about giving choices. Only one kind of sandwich they had but I think there was one other kid also.
Review
Prós: I do like the clean aircraft, and pretty precise service. Also it was on time , for comfort the pillow and the blanket was nice . Some airlines doesn’t give anything anymore! Which is awful.
Contras: Just a small thing the lady who was serving and picking up the used cups said I have to finish the juice and after she can take it away. But I couldn’t finish because it was too sweet and I didn’t like the juice. So I had to get up and bring the cup to the back. That wasn’t nice. Also they at but flexible about giving choices. Only one kind of sandwich they had but I think there was one other kid also.
Prós: entrance with classical music! staff was friendly. probably in top 5 flights
Contras: nothing
Prós: Nothing
Contras: The service with an awful crew !!! Just plain spiteful and arogant even if we flew in Business class
Prós: One crew member in the OTP-VIE flight that was great in service .
Contras: The delaying of both flights . The crew service on the VIE-NICE flight was awful .
Prós: Friendly and helpful crew, smooth transfer between flights, comfortable adjustable headrest, easy to request special meal online before flight.
Contras: Movies available weren't to my taste, which isn't of great importance anyway.
Prós: The crew was kind, the flight was on time and alll in all was just as expected.
Prós: Just in time take of and landing, staff friendliness
Contras: Snack
Contras: Everything
Contras: Thank you
Prós: Great crew
Contras: an excellent early Sunday morning flight to Frankfurt; overnight check-in convenience for large luggage pieces and easy security access to the boarding gates
Prós: They vere OK!
Contras: Food and drinks!
Prós: Seat was very comfortable. Crew was great.
Prós: Seat was very comfortable. Crew was great.
Prós: Amazing flight , crew excellent , good food. Definitely I will travel again with Austrian Airlines
Prós: The crew. The punctuality.
Contras: 40 minutes waiting clearance for boarding and then for departure, for a flight 45 minutes in duration...
Prós: Service was very good
Prós: .
Contras: .
Prós: Everything was excellent . I was very happy with this flight.Thank you so much.
Contras: Seat spacing
Prós: Seat was very comfortable and lots of leg room. Food was good.
Prós: Food was quite good, and they were great about continually offering beverages throughout the flight.
Prós: Crew allowed me to change seats to get two empty seats by the window that were available.
Prós: I do like the clean aircraft, and pretty precise service. Also it was on time , for comfort the pillow and the blanket was nice . Some airlines doesn’t give anything anymore! Which is awful.
Contras: Just a small thing the lady who was serving and picking up the used cups said I have to finish the juice and after she can take it away. But I couldn’t finish because it was too sweet and I didn’t like the juice. So I had to get up and bring the cup to the back. That wasn’t nice. Also they at but flexible about giving choices. Only one kind of sandwich they had but I think there was one other kid also.
Prós: entrance with classical music! staff was friendly. probably in top 5 flights
Contras: nothing
Prós: Very smooth boarding on both flights, a smooth transfer between flights, and comfortable seats (especially nice flexible headrest on longhaul flight). Very friendly and helpful crew.
Contras: Movies available weren't to my taste, which isn't important anyway.
Prós: Stewards dis perfect job
Prós: Although economy, it was pleasant and okay
Contras: I bought a business ticket but flew in economy from Tel Aviv to Vienna. I knew about it but the ticket cost was still high.
Prós: Overall Austrian was fine. Smaller plane and people were professional.
Contras: Certainly don’t expect the luxury of SE Asian or Middle Eastern airlines
Prós: Very good
Contras: Hi am happy
Prós: The crew was nice. The economy seating was sorta spacious, but then again, it was economy. I’m 6’2” and my knees didn’t hurt.
Contras: It’s standard European airline. Don’t expect Cathay, Singapore or Emirates.
Prós: I like the airline and the workers are great. I don't like when they charged for luggage that $60.00 each way like round trip is $120.00. It should be by weight is 50 lbs or 23 kilo for minimum and if it is over the weight than it should charged little more price.
Prós: Check in was swift
Contras: Friendlier approach from the crew
Prós: Everything about the United Airlines portion of the trip was terrific: lots of food & drinks; good entertainment system; good seats even in economy. United really stepped up their game.
Contras: The seats on the Austria Airlines portion of the trip were very close together & very minimally structured (little padding, depth etc.)
Prós: Friendly crew
Contras: We were delayed about 40 minutes due to air traffic. It appears they knew that, and we could have waited in the air conditioned terminal, rather than on the plane. And, I could have informed my Niece I would be arriving late, but I had no Wifi.
Prós: Professional crew
Contras: Depart on time
Prós: Good amount of leg space
Contras: Entertainment
Contras: Food should be much better than this. Otherwise everything is ok.
Contras: Seating is extremely cramped
Contras: Seat spacing is small, to the point that it's impossible to remain in the seat few hours without physical pain in your body
Review
Prós: I do like the clean aircraft, and pretty precise service. Also it was on time , for comfort the pillow and the blanket was nice . Some airlines doesn’t give anything anymore! Which is awful.
Contras: Just a small thing the lady who was serving and picking up the used cups said I have to finish the juice and after she can take it away. But I couldn’t finish because it was too sweet and I didn’t like the juice. So I had to get up and bring the cup to the back. That wasn’t nice. Also they at but flexible about giving choices. Only one kind of sandwich they had but I think there was one other kid also.
Prós: uncomfortable seats
Contras: Mi s-au pierdut bagajele !
Contras: Landing
Prós: Nice crew
Contras: You give no room for passengers to sit comfortably. We are crammed in the airplane like sardines in a can. No legroom, small seats, etc.
Prós: One hour delay after boarding due to loosing our “slot”
Contras: Timing!!!
Contras: To arrive on time
Contras: To arrive on time.
Contras: Buses to and from the plane. One driver left us in a full bus waiting for 20 minutes. When we arrived in Vienna, there was no bus to pick us up. We had to wait in the plane until one showed up.
Contras: Don’t tell passengers they can make a transfer flight supposed to leave in 20 minutes because the first flight was late, and then have the plane leave without the passengers who sprinted through the airport after having to go through customs and security again.
Prós: Nothing
Contras: Flight delayed for one hour which caused us to miss our train.
We had the longest check-in queue in the world although we have already checked in online and had our boarding passes in advance.
Snack on board was a poor piece of biscuits
Contras: very rude and extremely racist group. I will not fly them again.
Contras: Made me go through security twice, 2nd time was right before boarding. Reason: randomly selected. And, they lost my luggage. No valid explanation given. Apparently, will get delivered on next day’s flight.
A disappointing experience.
Prós: Crew wasn’t on the top of their game, food was ok, entertainment was bad, old movies, poor selection.
Contras: I expected more from airlines lake Austrian.
Prós: Crew was ok, food and drinks was enough for 1,30 hour flight.
Contras: I really expected more from Austrian airlines.
Prós: In flight crew worked hard
Contras: No lines for boarding - it was a mess
And randomly we were asked to check in our bags though Austrian crew had earlier tagged them for carry on
Contras: Flight entertainment was not fully functional. Many films would not play. The meal was also particularly bad - all three options that were available (chicken, pasta and vegetarian curry). Flight attendants often seemed very rushed.
Connecting flight departed
Prós: The hotel was nice although I was unable to sleep due to the delays all around concerning my connecting flight. I am thoroughly upset because I contacted the airlines 3 times in May to express my concern with the 30mins layover. And to no avail. My worst concerns are being played out now. It appears that their isn’t any concern from the airlines about this catastrophe impacting so many people. Shame on you.
Contras: The connecting flight departed before the first flight landed. Then I was given the wrong information of gate departure by airport personnel. After running like crazy to find this gate for departure, the plane had already departed before we even landed. There wasn’t anyone around to help, and finally I found an airport worker who gave me the same incorrect information. She was as perplexed as was I. Finally, she directed me to the information booth where I was booked in a flight the next day. The food voucher was insufficient to cover dinner, i had to pay out of my pocket but I was frugal given the financial situation. The taxi service personnel were rude and it took a long time to taxi me to the hotel where I am unable to sleep because I have an early morning g departure. All in all, between the airport delays getting me to the hotel, lack of proper food and treatment by personnel, I am exhausted and lost sleep in the process.
Prós: The crew
Contras: Boarding
Poor food
Prós: Crew was polite and helpful
Contras: Long boarding time. Pasengers with huge bags as hand luggage. This should be controled.
The worst flight I have ever had!
Prós: Nothing
Contras: Flights were late for more than 20 min. in both directions. Almost missed connecting flights in both directions. Had to pay for the luggage at the airport (luggage was not included in my ticket). Flight to my final destination was cancelled (first it was delayed, but I did not know that untill I got to the gate) I was diverted to other country (by other company), had to pay for hotel and taxi, missed almost two days of my vacation. On my flight back home, they have lost my luggage... hope they will find it.
Now I am trying to get refund for cancelled flight, hotel, taxi, food...
I will never fly with this company by my own choice any more!!!
Prós: Nothing
Contras: The service with an awful crew !!! Just plain spiteful and arogant even if we flew in Business class
Prós: One crew member in the OTP-VIE flight that was great in service .
Contras: The delaying of both flights . The crew service on the VIE-NICE flight was awful .
