Austrian Airlines (OS)
Austrian Airlines (OS)
Austrian Airlines (OS)
Austrian Airlines (OS)
Austrian Airlines (OS)
Austrian Airlines (OS)
| Código IATA | OS |
|---|---|
| Rotas | 266 |
| Rota principal | Viena Vienna Intl a Berlim Tegel |
| Aeroportos em que opera | 118 |
| Aeroporto principal | Viena Vienna Intl |
Prós: Food, in particular the vienna coffee choices were imprewsive.
Prós: The crew was super friendly, food was great and entertainment on board was a great selection.
Contras: Was very warm on the plane as certain times and even at the terminal, which we could control the fan blowing on us.
Prós: Rude inconsiderate staff. Terrible plane
Contras: Everything
Contras: The Austrian airlines website is absolutely the worst and least user friendly that I've seen for an airline. I tried paying for my bags and it rejected half of the itinerary's bookings for no reason. It took a ton of clicks to get stuff done and I kept getting errors. Very limited movie selection.
Contras: Was unable to take the trip. Unable to rebook without excessive fees. Lost $2000.
Contras: The food was so cheap... pasta and a muffin. I’ll be looking around for another airline.
Prós: Everything
Prós: Everything
Prós: For short flight the seats are ok with space for the legs
Contras: The flight was 30 minutes delayed
Prós: Good
Prós: Nothing
Contras: Flight was not on time so I didn’t make the rest of the flights. And tbd new airline lost my luggage.
Prós: Food and workers were great
Prós: Good entertainment choices.
Contras: Seat could be more comfortable
Prós: Staff and the service
Contras: Dinner was so bad
Contras: Complete experience and issue, resolution
Prós: Crew was good and entertainment was great.
Contras: They charged me 200 euros for my bag and I wasn’t told that I couldn’t bring 1 luggage with me.
Prós: That we landed in the end
Contras: More communication to passengers when there are so big delays (almost 2 hours)
Prós: Flight time was quite good
Contras: There was a 45 min departure delay and no announcements to us while waiting in the plane about it
Contras: Terrible food and service
Prós: They DID NOT let me aboard the airline!!! Austerian airline is the worst EVER, because they are not even helping me to get a credit to fly Monday to Israel. The of ticket counter at ORD were treating me as a dirt. And unwelcome. I was trying to reason with them, they did NOT want to help.
Contras: It would have been better if back to back with priceline helped me out to get to another flight & they won’t even credit my ticket, so I LOST about $1200 & was excited for my vacation. They were unhelpful & they kept putting me untold & hanging up on me with their ticket agency on phone too.
Prós: The crew was not very unhelpful & hardly accommodating, not helpful at all. I have never met such a cold hearted airline crew, so unthankful & not trying to help customer. They kept rolling their eyes & speaking like I was a dirt. I will NEVER fly this airline & I will make sure everyone knows.
Contras: Came early to counter & my passport expires August 9th, so they refuse to help me & did not let me go on board even though I had approval from Jordanian country to fly there. Austerian ticket crew & supervisor did not want even to check the pass through to board with permission. The WORSE airline!!!
Prós: The flight attendants where good and welcoming
Contras: Seats are not comfortable and there us not enough seats space (to narrow to tight), no entertainment system at all, no power outlets to charge phone / tablet etc. it’s almost 2020, airplanes must include those elements as standard.
Prós: Everything was just right.
Contras: Food
Prós: Food was good. Plane was good.
Contras: Night flight should turn off light. Staff was not skillful and professional.
Prós: This was a flight operated by Austrian Airlines, which does a substantially better job than United.
Contras: Poor selection of films on the entertainment system.
Prós: Friendly crew with a wide range of entertainment options
Contras: Smoother boarding. Was great once on board.
Prós: Airline met us at the plane to transfer us to our next flight to Tel Aviv! Excellent service and great entertainment on the flight.
Contras: The food. It was okay.
Prós: New dream-liner from Wew to ORD
Contras: I ordered Kosher food but they didn't have me on the kosher food list - I ended up not eating!
Contras: Good
Prós: Departed on time, smooth sailing.
Contras: no entertainment available
Prós: Amazing
Contras: Nothing
Prós: Space, happy vibes, clean
Contras: Nothing it was super
Prós: Crew was positively and smiling.
Contras: Flight was 44 min late. Could have been on time
Contras: Team desn’t have much Client focus, seems to have more experience with cargo shipments
Prós: Clean aircraft, polite crew.
Contras: 1. Check-In , Check-In , check-In .. automated much more time consuming and probably costly.
2. Delayed flight (as usual) .. 6.am D.T. should either mean 6.00 or 6.05 or 6.10 ... but not 6.30.
3. Very tight connection flights in Vienna, so a slight delay could mean missed connection.
4. Food
Contras: All good
Contras: Seats very hard and uncomfortable in economy
Prós: We could walk around as needed. No restrictions. Free wine with meals!
Contras: Staff not friendly or offering of assistance.
Contras: Staff is not friendly, does not offer assistance or ask if you need anything.
Prós: Comfortable seat.
Contras: Quality of red wine
Prós: Crew was friendly and helpful, food was tasty and flight was nice and smooth.
Contras: It would be wonderful to have all seats the same as first class for a long distance flight.
Prós: Crew was friendly and the flight was nice and smooth.
Contras: No expectations as the flight was less than an hour.
Contras: Inside the plane everything was great and the floght atendants were very nice, however in check in I was teated very poorly
Contras: Connecting flight tolerance and easy upgrade from one class to another.
Prós: The crew was amazing, the seat was comfortable
Contras: Overhead space on plane was very limited.
Prós: None of them above I'm not happy at all
Prós: Seat ok typical. Non busy flight lots of room
Contras: Food was poor
Prós: Everything:)
Prós: Sits had more room then other plain
Prós: The crews are very polite.
Contras: 30min late arrival. Still was ok.
Prós: Short flight
Prós: Arrival to the terminal was a breeze, and security was fast and efficient. What more can a traveler ask for?
Contras: The executive lounge was a bit crowded. But if that is my only complaint, that’s not too bad. A well designed airport!
Short cheap flight
Prós: On time, best connection for me, earning miles on my program. I booked based on time and cost, didn't even pay attention to what airline.
Contras: No food, plane felt pretty old and not so clean. Smaller seats than the other flights I had with Lufthansa. Otherwise, it was fine. I had a pretty bad earache on that particular flight, so I liked it less than I might have otherwise. Something didn't feel right, pressure wrong or something.
Same airline, but it felt a bit more upscale
Prós: It was better with the earache, plane felt cleaner, the crew was more friendly and attentive. Didn't feel as dark as the first flight.
Contras: The Star Alliance flights aren't that cheap. Comparable price between Lufthansa, Swiss, SAS and Austrian. Lufthansa gives you food, and has friendly service. SAS gives you coffee and tea. On Austrian and Swiss I didn't get anything. For same price range and same alliance, that is a point I keep in mind. Now I mainly try to get onto Lufthansa flights (or Turkish Airlines which is my favorite). Even on Aegean, I got better food, and the magazine was better, plus there were some monitors to track the flight. Austrian feels cheaper than the others. That is the main point I didn't like.
Flight canceled , no communication
Contras: My flight was canceled and I received no communication from Austrian Airlines. There was no staff at ticketing counter. The contact number that O’Hare had was a disconnected Verizon number, which was the same number listed on their website. I had to call the international number where I was told I was rebooked on United with 2 layovers instead of one. I also lost my business class upgrade and was told there was nothing they could do about it.
Austrian Airlines has a service of a budget carrier
Prós: Clean and new planes. On time.
Contras: On the transatlantic flight the crew was unattractive and somewhat rude. They skipped our entire row serving morning refreshments and then complained and tried to shame us all for calling them back. Food quality was on par with Alegent Airlines. We even got charged for one piece of checked luggage 46lb on a international flight. That was a first!!!
Short a sweet
Prós: Efficient timely.
Prós: Food, in particular the vienna coffee choices were imprewsive.
Prós: The crew was super friendly, food was great and entertainment on board was a great selection.
Contras: Was very warm on the plane as certain times and even at the terminal, which we could control the fan blowing on us.
Prós: Everything
Prós: Everything
Prós: Food and workers were great
Prós: Everything was just right.
Prós: Airline met us at the plane to transfer us to our next flight to Tel Aviv! Excellent service and great entertainment on the flight.
Contras: The food. It was okay.
Prós: Amazing
Contras: Nothing
Prós: Space, happy vibes, clean
Contras: Nothing it was super
Contras: All good
Contras: Seats very hard and uncomfortable in economy
Prós: Comfortable seat.
Contras: Quality of red wine
Prós: Crew was friendly and helpful, food was tasty and flight was nice and smooth.
Contras: It would be wonderful to have all seats the same as first class for a long distance flight.
Prós: Everything:)
Prós: Sits had more room then other plain
Prós: The crews are very polite.
Prós: Arrival to the terminal was a breeze, and security was fast and efficient. What more can a traveler ask for?
Contras: The executive lounge was a bit crowded. But if that is my only complaint, that’s not too bad. A well designed airport!
Contras: The Austrian airlines website is absolutely the worst and least user friendly that I've seen for an airline. I tried paying for my bags and it rejected half of the itinerary's bookings for no reason. It took a ton of clicks to get stuff done and I kept getting errors. Very limited movie selection.
Prós: For short flight the seats are ok with space for the legs
Contras: The flight was 30 minutes delayed
Prós: Good
Prós: Good entertainment choices.
Contras: Seat could be more comfortable
Contras: Food
Prós: Food was good. Plane was good.
Contras: Night flight should turn off light. Staff was not skillful and professional.
Prós: This was a flight operated by Austrian Airlines, which does a substantially better job than United.
Contras: Poor selection of films on the entertainment system.
Prós: Friendly crew with a wide range of entertainment options
Contras: Smoother boarding. Was great once on board.
Contras: Good
Prós: Departed on time, smooth sailing.
Contras: no entertainment available
Prós: Crew was friendly and the flight was nice and smooth.
Contras: No expectations as the flight was less than an hour.
Prós: The crew was amazing, the seat was comfortable
Contras: Overhead space on plane was very limited.
Prós: Short flight
Short cheap flight
Prós: On time, best connection for me, earning miles on my program. I booked based on time and cost, didn't even pay attention to what airline.
Contras: No food, plane felt pretty old and not so clean. Smaller seats than the other flights I had with Lufthansa. Otherwise, it was fine. I had a pretty bad earache on that particular flight, so I liked it less than I might have otherwise. Something didn't feel right, pressure wrong or something.
Same airline, but it felt a bit more upscale
Prós: It was better with the earache, plane felt cleaner, the crew was more friendly and attentive. Didn't feel as dark as the first flight.
Contras: The Star Alliance flights aren't that cheap. Comparable price between Lufthansa, Swiss, SAS and Austrian. Lufthansa gives you food, and has friendly service. SAS gives you coffee and tea. On Austrian and Swiss I didn't get anything. For same price range and same alliance, that is a point I keep in mind. Now I mainly try to get onto Lufthansa flights (or Turkish Airlines which is my favorite). Even on Aegean, I got better food, and the magazine was better, plus there were some monitors to track the flight. Austrian feels cheaper than the others. That is the main point I didn't like.
Short a sweet
Prós: Efficient timely.
Prós: Rude inconsiderate staff. Terrible plane
Contras: Everything
Contras: Was unable to take the trip. Unable to rebook without excessive fees. Lost $2000.
Contras: The food was so cheap... pasta and a muffin. I’ll be looking around for another airline.
Prós: Nothing
Contras: Flight was not on time so I didn’t make the rest of the flights. And tbd new airline lost my luggage.
Prós: Staff and the service
Contras: Dinner was so bad
Contras: Complete experience and issue, resolution
Prós: Crew was good and entertainment was great.
Contras: They charged me 200 euros for my bag and I wasn’t told that I couldn’t bring 1 luggage with me.
Prós: That we landed in the end
Contras: More communication to passengers when there are so big delays (almost 2 hours)
Prós: Flight time was quite good
Contras: There was a 45 min departure delay and no announcements to us while waiting in the plane about it
Contras: Terrible food and service
Prós: They DID NOT let me aboard the airline!!! Austerian airline is the worst EVER, because they are not even helping me to get a credit to fly Monday to Israel. The of ticket counter at ORD were treating me as a dirt. And unwelcome. I was trying to reason with them, they did NOT want to help.
Contras: It would have been better if back to back with priceline helped me out to get to another flight & they won’t even credit my ticket, so I LOST about $1200 & was excited for my vacation. They were unhelpful & they kept putting me untold & hanging up on me with their ticket agency on phone too.
Prós: The crew was not very unhelpful & hardly accommodating, not helpful at all. I have never met such a cold hearted airline crew, so unthankful & not trying to help customer. They kept rolling their eyes & speaking like I was a dirt. I will NEVER fly this airline & I will make sure everyone knows.
Contras: Came early to counter & my passport expires August 9th, so they refuse to help me & did not let me go on board even though I had approval from Jordanian country to fly there. Austerian ticket crew & supervisor did not want even to check the pass through to board with permission. The WORSE airline!!!
Prós: The flight attendants where good and welcoming
Contras: Seats are not comfortable and there us not enough seats space (to narrow to tight), no entertainment system at all, no power outlets to charge phone / tablet etc. it’s almost 2020, airplanes must include those elements as standard.
Prós: New dream-liner from Wew to ORD
Contras: I ordered Kosher food but they didn't have me on the kosher food list - I ended up not eating!
Prós: Crew was positively and smiling.
Contras: Flight was 44 min late. Could have been on time
Contras: Team desn’t have much Client focus, seems to have more experience with cargo shipments
Prós: Clean aircraft, polite crew.
Contras: 1. Check-In , Check-In , check-In .. automated much more time consuming and probably costly.
2. Delayed flight (as usual) .. 6.am D.T. should either mean 6.00 or 6.05 or 6.10 ... but not 6.30.
3. Very tight connection flights in Vienna, so a slight delay could mean missed connection.
4. Food
Prós: We could walk around as needed. No restrictions. Free wine with meals!
Contras: Staff not friendly or offering of assistance.
Contras: Staff is not friendly, does not offer assistance or ask if you need anything.
Contras: Inside the plane everything was great and the floght atendants were very nice, however in check in I was teated very poorly
Contras: Connecting flight tolerance and easy upgrade from one class to another.
Prós: None of them above I'm not happy at all
Prós: Seat ok typical. Non busy flight lots of room
Contras: Food was poor
Contras: 30min late arrival. Still was ok.
Flight canceled , no communication
Contras: My flight was canceled and I received no communication from Austrian Airlines. There was no staff at ticketing counter. The contact number that O’Hare had was a disconnected Verizon number, which was the same number listed on their website. I had to call the international number where I was told I was rebooked on United with 2 layovers instead of one. I also lost my business class upgrade and was told there was nothing they could do about it.
Austrian Airlines has a service of a budget carrier
Prós: Clean and new planes. On time.
Contras: On the transatlantic flight the crew was unattractive and somewhat rude. They skipped our entire row serving morning refreshments and then complained and tried to shame us all for calling them back. Food quality was on par with Alegent Airlines. We even got charged for one piece of checked luggage 46lb on a international flight. That was a first!!!
