Embarque não respeitam o cartão de fidelidade q tem prioridade são confusos e não adianta explicar .
A 13 hour flight must have roomy comfy seats . We were sardines in a can. Many of the passengers were overweight too which made them take more arm space. It was an uncomfortable flight.
Excelente opção para rotas para a Asia
Food is good and tasty. Service also good.
I needed to change my flight and your company made it extremely difficult. The customer service for kayak was completely UNSAT.
Service excellence as always
Check-in at Bangalore airport was horrible experience. It was taking for ever to check-in. This deserves improvement.
Never let me on flight bc of Covid requiremrnts
Prós: "Great Crew.. clean, new flight. Everything works."
Prós: "On March 4, my wife and I made a flight from New York to Sydney with a transfer in Doha, Qatar. We flew the Qatar airline business class. Everything was great despite a very large flight. New plane, very clean. Wide comfortable seats turning into a large comfortable bed. Great menu and good wine list. All staff are professionally trained and very friendly. All this made this flight very comfortable and we were not tired."
Prós: "Private cabins in business class"
Contras: "Better control over boarding process"
Prós: "Little things like being greeted by name when boarding, funny safety video"
Contras: "Wasn't the biggest fan of the food"
Prós: "O vôo foi tranquilo, sem problemas ou imprevistos."
Contras: "A comunicação e orientações poderiam ser em meu idioma, mesmo que fosse uma gravação eletrônica, incluindo o menu da alimentação e o check in no balcão."
Prós: "Qatar is the BEST First Class airline in the world."
Contras: "Everything was amazing!"
Prós: "Crew was great. TV Entertainment system was excellent."
Prós: "Tripulação muito atenciosa"
Contras: "Nao funcionou a tv"
Prós: "The crew in the plane was very supportive and assisted us with the baby and have provided all possible comfort"
Contras: "we have booked a wheelchair to carry old grandmother with permanent injured hand and the baby to the plane, and we have confirmed availability of the same by calling QA office in Qatar. However QA did not provide a wheelchair during check-in at Paris Charles de Gaulle for whatever unjustified reason"
Prós: "Excellent-18 hour flight but Qatar really looks after you. Crew amazing and food is pretty good."
Contras: "Entertainment on the Boeing 777 suffered from access problems"
Prós: "Não há nada a comparar com a Qatar, atualmente."
Contras: "Everything thing is fine"
Prós: "Awesome leg room in economy. Helpful staff."
Contras: "Main courses weren’t all the great."
Prós: "Food was good, and the crew were very patient and polite - went out of their way to make us comfortable."
Contras: "The aircraft seemed to be really old. The entertainment system on the seat I was allotted did not work, and I had to change seats. In the new seat, the entertainment system worked, but the seat didn't recline, and I had to change seats again - from an initially allotted aisle seat, to a middle seat. Also, the food service time was weird - we got a full lunch about an hour before we landed, which didn't make sense, and had to wait almost 5 - 6 hours between brunch and our next meal - a movie snack. Most passengers were famished by the time the lunch was served. Also, why was there no wifi?"
Prós: "The staff was very helpful went above and beyond to help. Everything was smooth from boarding to landing plus everything in between."
Prós: "Servico espetacular"
Contras: "just did not like the baggage policy for carry on"
Prós: "Good crew, fair choice of food and drinks and served whenever you want it. Good array of entertainment on offer but our flight was a 'sleeper' so after a fumble with the controls and the limited new releases, I opted to read instead. Not sure we like the Dreamliner configuration and levels of comfort more than the 777 or Airbus offerings but it was fine."
Contras: "A couple on our flight decided it was OK to have their 4-year old run around the cabin shrieking and causing a lot of fuss. Most of us in the cabin complained but these parents were pathetically weak and elected to allow it to continue. No sleep... spoiled experience.. miserable flight in this respect. Terrible Business Lounge 'Aspire' in Gatwick; dirty and poorly equipped - not even Prosecco on offer without paying £5 for a small glass. Qatar should stop using this dreadful place. Crew seemed to have stopped referring to the passengers by name and offer a less-personalised service in Business than we have become accustomed to. The food choices while good, have been paired back as have the selection of wines."
Prós: "Service basically. For such a long haul flight they did everything they could to make it comfortable."
Contras: "They could have checked the bathrooms more often as trash bins were very full."
Prós: "Nice touches like the giddy bag of toiletries and air freshener in the bathroom. I appreciated the multiple food offers"
Contras: "I would like more healthy food sides likes vegetables. There were a lot of carbs"
Prós: "On time Very convenient price compared to other airlines"
Prós: "Faultless as per usual QA flights"
Prós: "The insight service was good. Kind and welcoming attitude of the stewards are appreciated. There was no guile but genuine"
Contras: "Answers from the staff was felt by me from the time I checked in Dallas to Bangalore and back.I will travel again by Qatar airways only. Please buy the air India inc ."
Prós: "The service and food."
Prós: "O serviço de bordo da Qatar é muito bom."
Contras: "O lounge de Guarulhos é muito simples, poderiam melhorar."
Prós: "Atendimento muito bom melhor que outras companhias, Qatar faz diferença"
Prós: "Crew, service, price"
Contras: "Seats are small"
Prós: "Everything very smooth. Staff delightful and always helpful!"
Prós: "The visit to the lounge is always refreshing. The service at the shower area is great however policing of people using phones in the quiet zone should be enforced"
Contras: "The good got used a bus gate which is acceptable however this typically takes additional time if there is a connection flight"
Prós: "Excellent customer service, from the check in process, to boarding, to flying 21 hours from Boston to Phuket with infant- we couldn’t have asked for a better experience! Everyone was so accommodating and helpful as we traveled with our 7 month old a lot g distance."
Prós: "FLIGHT ATTENDANTS WERE WONDERFUL"
Contras: "CRYING BABY BUT I UNDERSTAND THOUGH"
Prós: "Atendimento, cordialidade , poltronas , entretenimento , simplesmente é tudo muito bem feito"
Contras: "Nada a declarar"
I flew business class for the first time. The flight crew was attentive. The seats were extremely comfortable. A wonderful experience!
Mais opções de filmes em português.
Perfeito em todos os aspectos
It is good and this first time filing nice triple
Prós: "Good selection of movies. Lights changing color on ceiling through the flight"
Contras: "Need more water service throughout the flight!! So dehydrated! Couldn't get up and disturb my seatmate, but really needed more water!"
Prós: "All the service."
Contras: "Embarque com finger e mais próximo do gate"
Prós: "O voo foi ótimo e bem tranquilo. Ótimo bar para as classes Premium e assentos muito confortáveis."
Contras: "A ultima refeição da rota não foi oferecida, mesmo sem ter colocado a informação de não incomodar no assento (adesivo disponível para informar a tripulação que o cliente optou por não fazer a refeição)."
Prós: "O assento é realmente muito confortável e o bar no fundo do A380 é fantástico."
Prós: "Easy to check in, outstanding crew!"
Contras: "Old, old, old plane! :("
Prós: "Everything else"
Contras: "The crew didn’t have me the right food"
Prós: "O entretenimento foi ótimo!! Tripulação muito atenciosa!!"
Prós: "Not really Seat cushion hard ."
Contras: "Boarding disorganised..little management of the process"
Contras: "No almoço tinha 2 opcoes: frango e peixe, escolhi peixe mas não tinha no momento e teria de esperar para esquentar, optei pelo frango e no final foi ma boa escolha, pois estava bom"
Prós: "Padrão Emirates Ou seja, tudo muito bom"
Prós: "Assento comum da classe econômica mais largo e com mais espaço para as pernas"
Prós: "Flight attendants are very friendly, actually smile, rather than scowl at you, as so many of the American carriers do."
Prós: "Tripulação e assento"
Prós: "Yep crew very good .and kindly. Seat super comfort."
Contras: "There no usb charging on dubai airport."
Prós: "Service & caring were superb"
Contras: "The snack was served not good and eatable. Emirates like one of leading air lines could have been served a better food. If it is cost cutting effort to serve a very basic snack like this, customers will be finding other air lines in the future."
Prós: "Crew always great. Aircraft great."
Contras: "Tv screen too old. As not good as A380."
Prós: "Voo e ótimo"
Contras: "Staff no solo e PESSIMO"
Contras: "Quando cheguei minha conexão durava mais de 24h eles não me deram hotel muito menos alimentação! PÉSSIMO atendimento!"
Prós: "Emirates perfeita"
Prós: "Food, and space"
Prós: "Excellent food and serving"
Prós: "Breakfast portions were too small, and choices were not great. Boarding procedures were a little chaotic due to small space, and ground staff was not very polite when ordering passengers to board."
Prós: "Fabulous cabin crew. Found me celery sticks for my Bloody Mary."
Contras: "Ran out of second meal option pretty quickly."
Contras: "Because the airline kept changing the gate numbers an this was my first time to fly alone. Plus I had to take a bus to a plane on the tarmac. I missed my flight. Tried to charge 600 for the same flight the next day. The people were rude an impolite at Dubai. It’s very expensive airport. Do Not Fly with United emerites at all. Terrible just terrible"
Contras: "food and luggage restrictions. Only one carry-on"
Prós: "Embarque pelo Lounge é muito rápido"
Prós: "We got upgraded to business class--best experience of my life!!!"
Contras: "No one single thing was wrong"
Prós: "Entertainment Comfort"
Contras: "Crew are very lazy and not so attentive"
Contras: "A cadeira ao se apertar os botões travava.... A tv toda hora, do nada, saía do filme.e ia pra tela principal. Melhorou qdo comecei a usar o controle que fica ao lado da poltrona, pois pelo touch screen na própria tela wstava impossível. Decepção para quem paga caro por um serviço melhor."
Prós: "Amazing flight to travel for long travel! Relaxing! Easy to adjust in the whole flight! Crew was giving an awesome service!!"
Contras: "Cobrança de excesso de peso apesar de eu e minha família ainda termos 69kg de franquia é de termos despachado as mesmas malas do voo Brisbane para Dubai, com a mesma Emirates, normalmente. Assento quebrado. Assento do meu filho sujo. Não recomendo parar em Dubai pela arbitrariedade da Emirates"
Prós: "Atenção e simpatia da tripulação"
Contras: "A classe executiva na disponibiliza chinelo, muito menos pijama como outras companhias aéreas fazem. A poltrona ao estar totalmente na horizontal não dá o conforto que dá, por exemplo, a poltrona da Etihad."
Prós: "Over all good service and great infra structure..."
Contras: "Very strict with unaccompanied baggage.. Normally do not come to Airport with weighed baggage.. Some consideration would be appreciated.."
Prós: "I liked the options for entertainment and comfort."
Contras: "Crew and Boarding crew were not at all respectful, they were very rude."
Prós: "The crew helped me with a duct tape but it wasn't staying"
Contras: "The seat was broken and wouldn't recline. Very uncomfortable 8+ hours"
Prós: "Da comida e do entretenimento. Apreciei o cardápio e a quantidade de comida oferecida. O entretenimento também agrada bastante."
Contras: "O salão de embarque não oferecia espaço suficiente para todos os passageiros. Não havia uma organização para acomodar a enorme quantidade de passageiros. Poucos banheiros. Tripulação sobrecarregada de serviços."
Prós: "A comida oferecida é muito boa e saborosa. Porém, pela quantidade de passageiros, há uma dificuldade em servir a todos. O entretenimento é bem diversificado."
Contras: "Faltam banheiros na classe econômica. A grande quantidade de passageiros sempre precisa aguardar em filas para conseguir usar o banheiro."
Contras: "Leg room"
Prós: "Love the idea of informing every leg of my flight. Thanks"
Prós: "Good entertainment system and nice staff."
Contras: "I have 2 six-hour flights connecting in Dubai. Only one meal on each. Seems pretty stingy."
Ocorre que na conexão para amman, fizera overbooking, e os comissários do aeroporto, apesar de eu ter chegado antes e ser idoso, preferiram dar prioridade às mocinhas , e simplesmente me ignoraram, porém muito gentilmente me ofereceram um burger king.(isso é pra moleque de 10 anos) eu tenho 65 anos. O que me irritou, é a falta de atenção que eu e outro senhor recebemos. Totalmente groceiros e despreparados. Tinha horário para pegar um carro locado e hotel.
Companhia muito boa, aeromoças atendem com alegria e cordialidade. Comida boa.
Prós: "Sits are very comfortable and the food is amazing."
Contras: "The door from the US plane was closed in front of our nose and the staff was extremely rude.In Boston the Turkish Airlines representative from the luggage transfers didn't have a clue what he's doing. It was a complete disaster. So, the 1:10hrs between Cluj and Istambul is not enough for an US flight. You guys must schedule more time so people can get to the US plane on time. The Airline is amazing, good food, good crew, great sits, but please work on this schedule because it's so exhausting to stay an additional 11 hours on the road."
Prós: "Assento e refeição"
Prós: "Voo rápido e tranquilo"
Prós: "Uma das melhores cias aéreas que já viajei. Estão de parabéns! Se preocupam o tempo todo com o conforto das crianças e isso fez a diferença no nosso voo, pois minhas filhas viajaram confortáveis e felizes o que fez com que elas não chorassem ou incomodassem nenhum passageiro. Realmente muito satisfeita."
Contras: "My bag was lost"
Prós: "On time, friendly, good food"
Prós: "Crew and flight itself was great."
Contras: "As expected, the plane and seats were okay (borderline mediocre). The food wasn't enough and the choices (rather the lack of) were poor. The seats could be better and not particularly comfortable for a long haul flight."
Contras: "Nao permite reserva de assentos nem no checkin online"
Prós: "Professional nice food"
Prós: "Entertainment options good"
Prós: "Food and service is excellent. Istanbul lounge is great."
Contras: "Delayed in both directions. Happens. But zero announcements. Zero. Staff didn't know what was going on. Complete chaos."
Prós: "Largely pain free experience"
Prós: "The crew was really friendly and responsive. Boarding was easy and hassle free because Business class passengers had to go through a seperate gate to board."
Contras: "The food was OK, especially the appetizer as it was all cheese and since I dont like cheese, I rate it poor. The inflight entertainment was good but there was a lack of choices in music and tv shows."
Contras: "Atrasso, comida ruim"
Prós: "Comfortable seats, good food"
Prós: "Inflight service was good."
Contras: "Seat was a little uncomfy"
Prós: "Plane clean, newish. Went up, took us there, landed."
Contras: "The food - I always have a v-meal - is sadly inadequate. Not enough of it, and very unimaginative. And they always supply the same thing, unless I was just unlucky to have the same thing three times in a row. The entertainment system kept dropping playback, (crashing) so I would have to restart playing the video. Something similar happened on another Turkish flight."
Contras: "Totally desorganized boarding, wrong door on ticket, no priority line....just not the way you expect things done by Turkish Airlines"
Prós: "Nothing Really Nothing"
Contras: "1. Flight late from Berlin to Istanbul. 2. That's mean missing my next flight from Istanbul to Riyadh. 3. I add extra baggage in TKL Airport : my original bag is 23 kg I have until 32kg, The extra baggage was 20kg, So I pay 247 Euro each extra kg 19 Euro. 4. In Istanbul airport they said your next flight tomorrow at 20pm. 5. I have important meeting in morning and my jop in the evening. 6. They changed my teket from turkish airline to Saudi airline 4.00pm, That's mean no different. 7. I ask about my baggage in turkish airline deck they said don't worry every thing will be okay. 8. I ask for hotel they said you have to make visa cost 60 dollars and you know I have to pay taxi and Chang money... Pla Pla, Actually this is not respecting and very bad organization. 9. I didn't make visa and stay from that time until 3.pm in primum lungs. 10. I went to Saudi airline deck to take my boarding. 11. They said you have extra baggage, I explain them that I payed already to turkish airline. 12. They said you have to go back to turkish airline deck about this extra kg's. 13. I did going back to them they said we cannot do anything, leave one bag here and we send the other one later. Actually this stupid airline and this stupid employee's dealing with me like a stupid, all my time I walk every where in that stupid airport, they just gives me orders and I have to follow like it was my mistake. 14. I showed my alfursan membership to Saudi airline deck and they helped me. 15. When I arrived to Riyadh my baggage wasn't there, this is mean that this stupid turkish people that the have to work on barbcue and haircut, but airports jop needs professional people. That's was my first and last flight with them."
Prós: "Rapidly becoming my airline of choice. Great service, comfortable and on time. Relatively new fleet and not cramped. Puts other national carriers (including BA) to shame"
Prós: "Comfortable, on time and as always good service from Turkish Airlines"
Contras: "The food was a far miss to my other flight from BBK to Istanbul . I know it was a different flight also being a bit tired after other flight did not help . Otherwise the were excellent ."
Prós: "No complaints about the plane, staff etc and its probably no worse than any other airline"
Contras: "Long overnight flight in Economy Class, little legroom. As I am larger than average and find it hard to sleep on flights, the cramped conditions were extremely uncomfortable"
Contras: "The worst airline I have ever flown with, worst disruption management"
Prós: "There is simply nothing to like. Whilst other airlines give peoooe a nice hotel room to spend the night on their trunk flights, Turkish airlines offers."
Contras: "I didn’t like anything not least the fact you make people wait in the station when they are on flights with stops. It Morocco offers a plush hotel room. I’m never travelling"
Prós: "Well looked after from start to finish!"
Contras: "They made us wait for 2 hours out in the open on a winter night. They wouldn't let us in the terminal. It was outrageous. Everyone was extremely rude."
Prós: "Another excellent business class service from the team at Turkish Airlines. The food offering was high quality, and the little cultural influences made it an enjoyable experience."
Contras: "The cabin design is perhaps looking a little dated and tired compared to some of its business class competitors. This was also true of comparing the 3 flights I had on a Boing 777 model versus one of the short haul legs on a more modern Airbus."
Contras: "At gate sign advertised their lie flat beds in business.. we were on business. No lie flat beds!"
Contras: "Would highly recommend"
Prós: "Generally better than other European airlines particularly BA and better priced"
Contras: "Work to do on consistency with crew"
Contras: "Poderia ter melhores filmes, de resto nota 10"
Prós: "Facilities are really nice"
Contras: "I only got one boarding pass at the check in."
Prós: "The crew were accommodating, we departed on time, the inflight food was good and the entertaiment was varied."
Contras: "The leg room was a bit limited on long flight."
Prós: "Business class cabin in the 777 was really spacious. Flight wasn’t full so I also had two seats to myself. Onboard chef was a beautiful touch and food was also delicious. Seats comfortable and IFE good."
Contras: "Heathrow T2 Business class checkin wasn’t clearly signed from entrance. If someone was next to me I would not have enjoyed not having aisle access. Water should be served more regularly without having to ask."
Prós: "Large screens, reusable dishes + silverware"
Contras: "Plane was old, felt more squished and the seats did not decline. Also very note."
Prós: "A aeronave é bem equipada e confortável. A equipe muito simpática."
Contras: "Não tinha instruções em português ou funcionários que falassem. O wifi não conectou."
Prós: "Food was great."
Contras: "Long waits, poor communication, either too warm or too cold"
Prós: "I am a disabled passenger. Turkish look after me well."
Contras: "No complaints. Good service"
Prós: "Entertaiment was good with choices on the latest movies and live sports channels. Boarding was fast enough and the crew are friendly."
Contras: "The seats are not able to be lowered and for a 11.5hrs flight, thats really painful. Food wasnt really tasty and portion seems smaller compare to other flights i had been on."
Prós: "I liked the overall plane journey."
Contras: "Flight was delayed which caused us to miss our connection flight."
Prós: "Everything was well taken care of."
Contras: "When boarding the flight from Turkey, to Mumbai , we had to climb up the ladder with our hand luggage.Being senior citizen and traveling in Busniss class was very hard for us."
Prós: "Everything went well apart from my suitcase been lost on the connecting flights to Ercan."
Contras: "Eight hours waiting for a connecting flight at Istanbul airport."
Our flight to Frankfurt arrived late, and the flight to Slovenia left early so we missed the connection. We waited for over 6 hours and still only have a slight chance of making the flight the next day at 9am because we have standby tickets.
Food can be better!the connection flight time was horrible, we had 1 hour to catch the next flight and the gates are so far from each other. We probably tour the whole Frankfurt airport! Thanks
An hour and a half late which forced me to miss connection to next flight
Voo com atraso, Equipe atenciosa. Entretenimento não se aplica. Tivemos problema com a liberação da bagagem, ficamos mais de uma hora na esteira à espera da bagagem sem nenhuma informação. O problema foi com a bagagem de todos os passageiros. Depois de uma hora e trinta quando formou-se uma enorme fila para reclamar as malas a bagagem foi lebrada. Até então nenhuma informação. Muitos passageiros habitantes de Munique foram embora e suas bagagens estavam na esteira.
They cancelled my flight but still let business class passengers go because water flooded only the back of the plane. I am trying again today and will lose a full day of my trip.
I love flying Lufthansa, but to tel Aviv it not so good, to many orthodox Jewish very loud…
Atendimento impecável da Lufthansa
Atendimento impecável da Lufthansa.
I requested for wheelchair assistance for my mother who has health issues but it was not provided
Prós: "Amazing service and food"
Contras: "They charged me $60 for checking one bag in for this international flight"
Prós: "Nada. Assento não reclinava"
Prós: "The Agent at the Lufthansa baggage location services was very nice and helpful."
Contras: "The flight from Copenhagen to Brussels was delayed long enough that I barely made my connecting flight to Frankfurt. However, my luggage did not. I hope it will arrive today."
Prós: "Tripulação muito solícita apesar de não entender o português."
Contras: "Avião quente e velho, comprar da ruim e foi servida muito tarde"
Prós: "Lufthansa should keep up the standard."
Contras: "The delay on the arrival time at Abuja because some passengers are transiting to other cities."
Prós: "Great crew"
Contras: "Uncomfortable seating"
Prós: "Seats were spacious and they fed us on the flight."
Contras: "In flight entertainment."
Prós: "Since I was traveling with a child we were borded first"
Contras: "The seats weren’t the most comfortable"
Prós: "Pontualidade, conforto e bom atendimento da tripulação."
Contras: "Monitor multimídia nos assentos"
Prós: "Do pequeno almoço"
Contras: "Os acentos"
Prós: "Crew was nice. I will go again with Lufthansa."
Prós: "Em ar foi bastante rápido."
Contras: "O voo atrasou. Não havia qualquer opção de entretenimento a bordo. A cadeira praticamente não desce."
Prós: "Flight left and arrived on-time. Flight attendents were pleasant and helpful. Food portions and choices were good, and Lufthansa is always generous with drinks. Good value for money on Lufthansa."
Contras: "Boarding was chaotic, as clear instructions were not given about which group was boarding when and where to line up. Also Lufthansa did not do a good job managing carry-on bags, so that it took way too long to load people and many bags were left over once overhead bins were full. Seating area is cramped in economy."
Contras: "Infelizmente a Enonomy Premium que utilizei era próximo aos banheiros, então o voo todo teve muito movimento, não permitindo relaxar com o conforto esperado"
Prós: "A percepção de segurança e organização fornecem uma tranquilidade para a viagem"
Contras: "Serviço de bordo (Comida) e entretenimento podem ser substanciamento melhorados. A aeronave apresentou vários assentos com problema para reclinar indicando a necessidade de melhoria na manutenção da cabine."
Prós: "A comida e a disponbilidade da tripulação."
Contras: "O atraso de uma hora!"
Prós: "A disponibilidade da tripulação"
Contras: "Do atraso que já não permitiu, que durante a escala visitasse a cidade de Munique."
Prós: "The crew was very thoughtful. Again, a smooth descent into Dublin.-"
Prós: "The food and the smooth descend into Munich."
Contras: "The delay on embarking into the plane. Stayed on the bus, in from of the plane for about 15 minutes and I thought I was in an sauna. and on the departure was delay for about 15 minutes . The crew was OK but nothing out of the ordinary."
Contras: "Temperatura da cabine muito fria durante todo o voo"
Contras: "Alimentação simples e pouca Sem local para carregar celulares"
Contras: "Alimentação simples e pouca Sem local para carregar celulares"
Contras: "no screens"
Contras: "Da falta de atenção com os passageiros depois se um atraso que estavam na conexão, hotel longe transporte só depois de muito tempo de espera 3hs. Chegada ao hotel as 23 hs, jantar improvisado, café da manhã bizarro, servido na recepção pequena muitos tomaram café em pé, pão com manteiga e café puro..."
Prós: "Good crew, very polite. Good ambient temperature on the plane. Food was good."
Contras: "Paid WiFi didn’t work for half the flight. They should post a map with when it works (above which countries) as apparently it’s a licensing issue."
Contras: "O funcionário que nos atendeu em Beirute era mal educado. Sala VIP horrorosa. O banheiro era pior que o banheiro de uma rodoviária suja. Os assentos são apertados. Na verdade não são assentos de classe executiva. São assentos comuns, em que eles bloqueiam o assento do meio. Não tem banheiro privativo da classe executiva, o banheiro tinha fila o tempo todo. A comida era medíocre. Enfim, jamais pague um voo de executiva pela Lufthansa nessa rota."
Contras: "There is definetely not much space for passengers in economy' especially for such long flights and when the seat in front of you is inclined. Not pleasant to eat nor to watch movies. I had to slid in and out my seat whenever I wanted to go to the bathroom."
Prós: "A EDUCAÇÃO DOS TRIPULANTES E COMISSÁRIOS."
Contras: "A POLTRONA MUITO ESTREITA"
Contras: "Comida e espaço da aeronave"
Prós: "Nenhuma anotação especial. Talvez apenas o registro do serviço correto da tripulação."
Contras: "A classe executiva nesse voo de Frankfurt para Beirute é uma piada. Pequena, apertada, pior que o assento conforto da gol, mas custa uma fortuna. Não vale a pena."
Contras: "Because the one came in from London Got Delay And I miss my flight"
Contras: "Sem entretenimento a bordo"
Contras: "Demora na retirada de bagagens"
Contras: "Still in Munich."
Prós: "serviço muito atencioso. apesar de estar em acentos comuns, achei a Lufthansa mais confortável que a Swiss."
Contras: "Packed flight. LH seats are narrow and the front porch is not extensible enough. Hard to place books and newspapers. Film selection so so."
Evitar escala em amsterdam
Aeroporto de amstedam colapsou Evitar
O atendimento foi ótimo, seja no embarque seja no avião, todos muito atenciosos...
Delayed flight, it is noticeable airplanes noticeable aged
Voo atrasou uma hora para aguardar passageiros em conexão.
Tenho necessidades especiais de alimentação (doença celíaca) e fiquei com pouca opção para o lanche a bordo no trajeto Amsterdão/Lisboa.
Fui muito bem assistida, principalmente pq antes de voar eu despenquei da escada rolante e recebi uma assistência incrível. Mas a comida e a variedade de filmes muito ruins.
Wrote in the previous message. Poor. Delayed flight and lost working day. 4.5h together to rebook the flight, get the hotel voucher, get to the hotel and check in. Insanely slow.
Listening covid restrictions and following them is completely nonsense. Avoid touching others? How when plane is full and everybody who pass around touchs me. Keep distance?? How???? Avoid walking in the plane but also wash your hands regularly with soap and water? How? I should avoid walking but at the same time you want me to wash hand regularly? It means i have to walk up and down. What is regularly for you? Every 15mins? Every hour? Every day? It is so stupid what you are telling that my brain stops to work.
Prós: "The plane condition."
Contras: "The flight attendants could have served some drinks in between the meals. They actually refused to serve something additionally when asked."
Prós: "Absence of food"
Contras: "In flight service"
Contras: "The airline lost my suitcase and deliver it only 72 hours later... They refused to give me proper compensation for items that were broken..."
Prós: "The crew is excellent but the seats are not comfortable enough. There should be a way to balance money and comfort,not just placing people in seats they do not fit into"
Contras: "Nothing,just the seats. Cleanliness was perfect"
Contras: "Wifi on klm"
Contras: "Boarding at Florence is always chaotic but this isn't within the control of KLM or their crew."
Prós: "The crew."
Contras: "The time between flights."
Prós: "Loved the smooth ride."
Contras: "Bathroom was pretty nasty"
Prós: "A Gol faz o estilo low cost então não espere grande coisa."
Contras: "O atendimento da tripulação."
Contras: "A mesa de bordo e a bandeja de refeições não estavam firmes. A bandeja escorregava o tempo todo."
Prós: "Infelizmente não tive nada que me agradou, tanto que não voltarei a voar nesse companhia."
Contras: "Tudo, o atendimento ao cliente é péssimo."
Contras: "Tudo tem que ser melhorado"
Prós: "Reclinable seats."
Contras: "The food!! The lights could be dimmed as it was a night flight."
Prós: "O voo saiu adiantado, pois todos ja estavam no aviao."
Prós: "Just as I expected. And I made my last connection easily."
Prós: "Food and service"
Contras: "Working wifi would be good. Better A/C. More comfortable seats"
Prós: "Refeições de alto nível"
Prós: "General flight journey"
Contras: "Acomodação na área econômica, espaço entre as poltronas."
Prós: "Filmes à disposição"
Contras: "Auxiliei no atendimento a um passageiro que passou mal, e a comissária me informou que iria receber um desconto numa próxima viagem, e que receberia tal desconto em meu e-mail, porém não o recebi. Meu nome: ELISABETE DE SOUZA PINHEIRO. Preenchi e assinei em seu tablete inclusive."
Prós: "The earphones for out two seats only worked intermittently, but the Purser, Lee-Ann handled it professionally and pleasantly. That was the only disappointment in an otherwise pleasant flight"
Contras: "The earphones could have worked!"
Prós: "Food provided, staff kind"
Contras: "Was several hours delayed and check in took 45 minutes because they somehow lost my reservation."
Contras: "If only there was a way to be able to lie down and sleep - you would be pioneers in aviation"
Contras: "The check in desk was late opening & the carry on luggage size was smaller than advertised on their website, so it had to be put in the hold. Open on time to prevent less stress to travelers & give more accurate information about cabin luggage."
Prós: "A tripulação fez o quê pode para nos ajudar!"
Contras: "Devido à um pouso de emergência fomos forçados a pemanecer dentro do avião por 8 horas!"
Prós: "Sistema de entretenimento é um destaque a parte! Opção de internet à bordo (pagamento a parte), refeição de excelente qualidade!"
Prós: "Os acentos são os padrões da classe econômica, mas um destaque que merece respeito é o sistema de entretenimento/multimídia, além da opção de internet à bordo (pagamento a parte, caro, mas para quem precisa, é ótimo). Sempre tem algo na galley para quem gosta de esticar as pernas!"
Prós: "Smooth and faster than expected trip. I felt free to get up and walk around on this long flight. Food was good. I sat in seat with extra leg room for the first time and it was worth it"
Prós: "Time was excellent even considering a connection delay they had. Very polite crew members. Good entertainment options."
Contras: "Cabin was crowded. Leg room was scarce, short seating space. Almost no room for sleeping if you're not a frequent economy traveler."
Prós: "Do serviço de bordo"
Contras: "Gostaria que tivesse uma tradução para português, através do sistema de multimídia, seja por legenda ou áudio, nas orientações no decorrer do voo"
Contras: "I booked tickets via Delta, operated by KLM. They lost both of my check in bags in September, and it happened again today for the same scheduled flights. Had 4 hours of layover and KLM still wasn’t able to manage it."
Prós: "And i got it 2 days later. I had to buy a lot of items which were in my suitcase The returning of the suitcase was awfull. In tge end after many phone calls I received it On the 18/12 evening, 2 days after my landing"
Contras: "My suitcase didn't come with the airline."
Prós: "Arrieved on time!"
Contras: "Dem entretenimento"
Contras: "Very slow service at checkin, was not even available when I arrived at the airport"
Contras: "Ter que caminhar muito no chegada ao Galeão"
Prós: "Comfortable and well laid out seat area"
Contras: "Food was a little substandard for business class"
Prós: "Snooth and efficiënt with a KLM service"
Contras: "No entertainment"
Prós: "Good entertainment options. Nice flight attendants"
Contras: "It would be helpful for short people to be able to adjust the head rest lower on the seat. More recent released movies would be helpful. More leg room. Not charging more money to choose seats."