Mais opções de filmes em português.
Perfeito em todos os aspectos
Contras: "Food service was very slow. Flight from Dubai Seattle did not provide PPE"
Contras: "Seats and food"
Contras: "Embarque com finger e mais próximo do gate"
Prós: "O voo foi ótimo e bem tranquilo. Ótimo bar para as classes Premium e assentos muito confortáveis."
Contras: "A ultima refeição da rota não foi oferecida, mesmo sem ter colocado a informação de não incomodar no assento (adesivo disponível para informar a tripulação que o cliente optou por não fazer a refeição)."
Prós: "O assento é realmente muito confortável e o bar no fundo do A380 é fantástico."
Prós: "The crew was amazing and their service was very attentive to customers."
Contras: "Not having crying infants onboard"
Contras: "This is the second time I have flown the AirBus 380. If you can make sure that you fly this airplane. Even in coach, there is ample leg room and comfort. The flight crew was very attentive and prompt in their service to passengers."
Prós: "Friendly crew, extra legroom, great entertainment options."
Prós: "Easy to check in, outstanding crew!"
Contras: "Old, old, old plane! :("
Prós: "Everything else"
Contras: "The crew didn’t have me the right food"
Prós: "O entretenimento foi ótimo!! Tripulação muito atenciosa!!"
Prós: "Not really Seat cushion hard ."
Contras: "Boarding disorganised..little management of the process"
Prós: "Overall flight quality"
Contras: "Free wifi time can be increased to at least an hour and Food quality can be better"
Contras: "There was no acknowledgment of Platinum status with Qantas. I do not expect anything special, and I usually just get a welcome back, but this time there was zero acknowledgment. The seat from DXB to HKG did not quite go “flat”. The upper half went as far back as, i’d say, around 170 degrees."
Contras: "No almoço tinha 2 opcoes: frango e peixe, escolhi peixe mas não tinha no momento e teria de esperar para esquentar, optei pelo frango e no final foi ma boa escolha, pois estava bom"
Prós: "Padrão Emirates Ou seja, tudo muito bom"
Prós: "Assento comum da classe econômica mais largo e com mais espaço para as pernas"
Prós: "Flight attendants are very friendly, actually smile, rather than scowl at you, as so many of the American carriers do."
Prós: "Tripulação e assento"
Prós: "The flight was not packed so I got three seats to myself to sleep. Emirates has a lot of little touches like glow in the dark stars stuck to the cabin roof."
Contras: "Couldn’t locate the call button for flight attendants and the lines to the bathroom were long."
Prós: "Crew always great. Aircraft great."
Contras: "Tv screen too old. As not good as A380."
Prós: "Voo e ótimo"
Contras: "Staff no solo e PESSIMO"
Contras: "Quando cheguei minha conexão durava mais de 24h eles não me deram hotel muito menos alimentação! PÉSSIMO atendimento!"
Prós: "Emirates perfeita"
Prós: "Food, and space"
Prós: "Efficient and good actually good for airline food"
Contras: "Electronic equipment a bit out dated and below standard"
Prós: "What I like is the food served, the entertainment, and the toilet."
Contras: "Their services has drop, which is quite sad. As I heard from my Friend that Emirates is the best, but it seems not."
Prós: "Embarque pelo Lounge é muito rápido"
Prós: "We got upgraded to business class--best experience of my life!!!"
Contras: "No one single thing was wrong"
Contras: "A cadeira ao se apertar os botões travava.... A tv toda hora, do nada, saía do filme.e ia pra tela principal. Melhorou qdo comecei a usar o controle que fica ao lado da poltrona, pois pelo touch screen na própria tela wstava impossível. Decepção para quem paga caro por um serviço melhor."
Contras: "A very small hidden FLYDUBAI reference for a one-route flight with Emirates logo was unprofessional and deceptive."
Contras: "Cobrança de excesso de peso apesar de eu e minha família ainda termos 69kg de franquia é de termos despachado as mesmas malas do voo Brisbane para Dubai, com a mesma Emirates, normalmente. Assento quebrado. Assento do meu filho sujo. Não recomendo parar em Dubai pela arbitrariedade da Emirates"
Prós: "Atenção e simpatia da tripulação"
Contras: "A classe executiva na disponibiliza chinelo, muito menos pijama como outras companhias aéreas fazem. A poltrona ao estar totalmente na horizontal não dá o conforto que dá, por exemplo, a poltrona da Etihad."
Prós: "service , crew , food entertainmentminimal"
Contras: "not much"
Contras: "Hard sandwhich"
Prós: "Overall top service."
Contras: "A little too directive, exemplified by ordering people to pull down their window shades, for my Americans can mentality. Otherwise great!"
Prós: "Da comida e do entretenimento. Apreciei o cardápio e a quantidade de comida oferecida. O entretenimento também agrada bastante."
Contras: "O salão de embarque não oferecia espaço suficiente para todos os passageiros. Não havia uma organização para acomodar a enorme quantidade de passageiros. Poucos banheiros. Tripulação sobrecarregada de serviços."
Prós: "A comida oferecida é muito boa e saborosa. Porém, pela quantidade de passageiros, há uma dificuldade em servir a todos. O entretenimento é bem diversificado."
Contras: "Faltam banheiros na classe econômica. A grande quantidade de passageiros sempre precisa aguardar em filas para conseguir usar o banheiro."
Prós: "Great as expected"
Contras: "Crew behavior was not up to the standard, need yo work on it"
Prós: "Easy, friendly and comfortable."
Contras: "Last row seats so was a bit noisy. But nothing too bad."
Contras: "Space very cramped."
Prós: "Everything. The service, food, entertainment. This airline is phenomenal!"
Contras: "I was scheduled to leave Accra yesterday at 5:50pm. The flight was unexpectedly cancelled and the stranded passengers like myself were corralled to a nearby hotel. The flight has since been rescheduled several times today and settled to finally leave at midnight this evening. I missed my connection but it has also been rescheduled, but I doubt I will make it. Emirates has left me stranded. It's ridiculous how they failed to keep us accurately informed."
Prós: "The food was decent."
Contras: "While checking in, they demanded me to show them my ticket back to the US and insinuated that I will stay in Rio permanently. There was a very disorganized line to get into the plane. They also forgot to give me immigration forms for Brazil."
Prós: "Good service, plenty of food, nice crew."
Contras: "Charge to select seats, had to embark and disembark to the tarmac in dubai (horrible experience because of the extreme heat)"
Voltei da Europa com a Azul e foi muito.bom então a partir de hoje se tiver Azul para o destino escolhido viajarei com eles.
It was great. Nothing to change.
tripulacao ótima, muito simpática e prestativa entreterimento bom, porém houve perda de sinal várias vezes embarque dentro da aeronave regular/ruim, falta orientacao pessoal no acesso a aeronave indicando por exemplo para retirar as mochilas das costas, para colocarem as malas no mesmo compartimento do assento e nao no inicio da aeronave e principalmente que a ordem de embarque respeite que senta nas janelas Conservacao da Aeronave ruim, assentos quebrados e o setor conforto apertado
do deslocamento em si, e mais nada. Deixa um avião sair vazio e exige um pagamento de 100 reais para antecipar um voo, agentes de terra mal educados e grosseiros
The trip was ok even though extremely expensive. Azul markets its free wifi during the trip however it was not working. Everything elso ok.
The Campinas airport has very poor signage, access for gate A8 is very confusing. Need more info on how to get from a domestic flight to international boarding. The place is a maze
I really like this airline I just wish that they would make arrangements with connecting flights when one is a few minutes late it’s ridiculous hold up your travel for what would’ve been about five minutes
The flight was late so my connecting flight I missed to Curitiba, they couldn’t hold the flight for five freaking minutes while I ran across the airport I’m 64 years old but that’s OK I made accommodations and got me on another flight six hours freaking later
The only thing that was inconvenient about this flight was the check in process. There was a lot of confusion. The flight itself was very good. Super friendly attendants, decent food, good in-flight entertainment.
Wi-Fi no voo gratuito faz toda diferença!
Devido a dois cancelamentos de duas viagens por parte da Gol, marquei passagens pela azul. Fiquei espantada. Pontualidade, simpatia e cortesia foram os pontos altos das minhas viagens. Gostei de tudo e agradeço.
Prós: "Tranquilidade e o cuidado com a saúde dos passageiros mediante a pandemia"
Contras: "Menos pessoas no voo, que estava lotado. Em tempos de covid não é recomendável aglomerar, mesmo com a/c de última geração."
Prós: "I loved that even during a pandemic, alcohol in glassware and full meals were served in business class (unlike other airlines, so I avoided them). The lighting looked nice, the crew was professional and attentive, and the bathroom was well maintained. The blanket and pillow were comfy as well. I like the 1-2-1 layout in business class, which leaves window seats with a lot of windows and privacy."
Contras: "The headphones were not the most comfortable, sometimes the passenger moving around behind you will shake your seat too, and before take-off the plane was quite hot. Also a lot of the food choices I wanted were gone already but not a big deal as there were many choices."
Contras: "i am trying to obtain a refund, as she was not able to make the flight - held on phone for over 2 hrs on 2 separate occasions"
Contras: "Passagem cara aero aeronave se entretenimento. falta fone de ouvido."
Prós: "sidefini landig, merci."
Prós: "Crew was good but seat very tide for big people. Many close to me not well distributed."
Prós: "Manter o excelente serviço."
Contras: "Manter o excelente serviço."
Contras: "We landed and spend 45min instide the plan to be able to unboard"
Prós: "The crew as fine!"
Contras: "The gate at the airport changed"
Contras: "Minha mala não chegou ao destino, estou fora de casa apavorado!"
Prós: "Flight left on time."
Prós: "O embarque foi rápido e facilitado, assim como o check in."
Contras: "Desrespeito com a bagagem. Quebraram minha mala. O assento já era apertado, e colocaram uma passageira com obesidade mórbida ao meu lado, nas cadeiras centrais. Ninguém tentou sequer mitigar o problema evidente."
Contras: "Pontualidade do vôo"
Prós: "Friendly crew, most spoke at least some English"
Contras: "Only food for purchase, would be nice to have second language option on some of the entertainment"
Prós: "Sky ao vivo na aeronave."
Contras: "Não foi culpa da companhia, mas um passageiro pegou a mala da minha esposa por engano e até o momento não conseguimos localiza-lo, para trocar as malas, pois provavelmente ele estava em conexão."
Prós: "My seat 28H didn't recline"
Prós: "Um ótimo atendimento e pontualidade"
Contras: "Para mim e minha família foi tudo ótimo"
Contras: "Fomos enganado pela equipe de do aeroporto. Quando fui despachar a bagagem, eles elevaram que a aeronave seria trocada e poderíamos a conexão. Mas tinha um amigo meu no mesmo voo e ele embarcou normalmente e chegou no horário estimado. Uma safadeza da equipe de Porto Alegre."
Prós: "Do atendimento, da simpatia dos comissários, é pela atenção em orientar no aeroporto"
Prós: "A rapidez no embarque depois de autorizado com muito atraso"
Contras: "Atrasou muito sem explicações da tripulacao"
Prós: "Tripulação e brinde referente ao dia das mulheres"
Contras: "Tempo para entrega dos snacks para quem está nas últimas filas"
Contras: "O voo atrasou 2horas!"
Prós: "A pontualidade e os snacks."
Contras: "Chekin impossível tanto na ida como na volta. O trajeto do ônibus é bem mais reduzido do que antigamente. Horários idem: Viracopos/Congonhas tem um as 10:45 e outro as 15:00."
Prós: "No geral boa experiência."
Contras: "Não gostei da demora em ligarem o ar condicionado."
Prós: "Best airline in Brazi"
Prós: "Crews worked hard to please under built in circumstances (cramped seating etc)"
Contras: "For post landing gateholds it would help to say why waiting and say something about how long the wait might be."
Swiss Air required me to check my carry-on size bag and then lost it. They provided zero assistance locating it, deferring to the local airport (Florence), which has been helpful but Swiss Air has yet to get the bag to Florence despite ample time and additional incoming flights. Extremely poor service on the part of Swiss Air.
Flight from Copenhagen was late, we didn’t make our connection in Zurich . airline new 3 hours ahead about our late arrival and did nothing. We stood in the line for 6 hours in Zurich to rebook a flight, until we were told that no more hotels available and no flights could be rebooked until morning. We stayed in the airport by the transferring desk and still are waiting for our rebooking it’s 5:00 am now.
Prós: "Not much"
Contras: "During COVID there was little attempt to distance passengers during security checks, boarding and onboard. Crew did not inforce mask policy. Fellow passengers were inconsiderate, loud, littered just throwing food wrappers and trash on the ground - crew did nothing."
Prós: "sidefini landig, merci."
Contras: "A cadeira estava c assento partido , viajei 3 horas assim"
Contras: "None hate the experience"
Contras: "Nothing Everything was excellent"
Prós: "I did not receive a single email from kayak letting me know I could check in or select seats. No updates on flight status! Poor service!"
Contras: "Email updates before flight! Not a single email sent!!"
Prós: "It was an okay flight. Nothing spectacular!"
Contras: "Shorter lay over Better entertainment choices The inflight charging was a joke, did not work in both sectors ."
Contras: "There was a major delay - we never were told why and no one apologized. It was so stressful to make my connection."
Prós: "Great. Very smooth and comfortable!"
Prós: "Outstanding service by the crew."
Contras: "Seats in economy area little cramped"
Prós: "Swiss is always excellent"
Prós: "Spacious seating available/ snack/staff"
Contras: "No entainment"
Contras: "Vôo atrasado 2h. As minhas 2 primeiras experiências com a saída foram péssimas. Houve sempre atrasos. Perdi a conexão por causa do atraso. Não houve o cuidado de deixar sair os passageiros com conexão primeiro. Nem havia staff do aeroporto para ajudar os passageiros a chegar ao outro terminal. Fiquei num hotel 2*. Pelo que ouvia da swiss nunca pensei que fosse ter uma experiência tão desagradável"
Contras: "Vôo muito atrasado sem conseguirem assegurar a conexão. Não houve nenhum staff a acompanhar nos, nao nos deixaram sair em 1o do avião. Não houve esforço da parte da swiss em garantir que conseguiamos embarcar. Primeira vez com a swiss nem tão cedo volto a voar com esta companhia"
Contras: "Voo com atraso de 40 minutos. Não deixaram os passageiros com conceção sair primeiro. Não havia ninguém para nos acompanhar. Ninguem sabia dar informações viemos para o hotel sem bagagem porque ninguém sabia quando chegava."
Contras: "Não pude fazer o vôo por falha grave da swiss que atrasou e não teve o cuidado de fazer com que os passageiros chegassem à sua conceção atempadamente. Senti-me muito desamparada."
Prós: "Companhia com excelente tratamento ao passageiro, ainda mais quando comparamos às companhias brasileiras!!!"
Prós: "Companhia com excelente tratamento ao passageiro, ainda mais quando comparamos às companhias brasileiras!!!"
Contras: "No wifi or inflight entertainment"
Prós: "Primeira viagem pela Swiss, mas uma experiência altamente recomendável!!!! Atenção do início ao fim com o passageiro!!!"
Prós: "Primeira viagem pela Swiss, experiência altamente recomendável!!! Atenção com o passageiro do início ao fim da viagem!!!"
Prós: "Eu gostei de tudo muito agradáveis pontuais muito bom"
Contras: "Eu não gostei da comida porque não hove"
Prós: "Mobile check in worked well. Onboard service is very good, with decent food and complimentary beverages including beer and wine. Seats are relatively comfortable. Extensive selection of TV and movie entertainment."
Contras: "Boarding was a bit helter skelter. It’s a rather annoying that selecting seats is only available for an extra fee. The A340s used on this route are getting a little on the old side, and the once state of the art in seat entertainment system has a tendency to crash frequently and require lengthy reboots."
Contras: "That it wasn’t a flight to denver"
Prós: "The movies were good, the food was good. Servers were kind and helpful. Clean and overall positive flight."
Contras: "Several delays and gate changes."
Prós: "Very Pleasant Staff!"
Prós: "Proper business service all the way."
Contras: "The seats did lay flat but were hard and uncomfortable in the down position. The breakfast barley was completely unappetizing."
Prós: "Comida muito boa"
Contras: "Cadeiras apertadas e com ferros nos pés. Descomoda"
Contras: "muito, muito, muito apertado para as pernas. tentei comprar o mais espaço mas quando finalmente abriram as reservas já estava lotado. não recebi nenhum aviso de quando poderia reservar os acentos e nem algum tipo de "promoção" para trocar de vôo."
Prós: "The planes are clean and relatively comfortable."
Contras: "Extremely rigid rules. My flight was the day of the blizzard in Boston, Tues, 3/13. Despite 5 calls to Swiss to reroute me out of Montreal, an airport I could actually get to, they would not relent. I finally just drove there and a really nice agent changed my flight since Logan was closed and all public transport was shut down. Even if my scheduled flight from boston wasn't canceled (I have no idea) they were incredibly unhelpful about the fact that I physically could not get to logan in time for my flight. (Mass DOT was asking everyone to stay off ALL roads). THEN on the way home, they would NOT let me fly back to Montreal where my car was!! WAY TOO RIGID RULES. Screw the customer!"
Prós: "Crew helpful. Seats comfortable. Slept most of flight."
Contras: "Didn’t bother me because sleeping but much of flight apparently the entertainment system had issues"
Prós: "Fast flight and crew was amazing."
Contras: "Seats are terrible. Food is just ok, could me better, I remember 2012 when I was flying first time with Swiss (same route), food was excellent and seats were much more comfortable. I’m thinking to get back on Turkish Airlines although the trip is much longer, they are much better in both above mentioned segments."
Prós: "on board"
Contras: "12 of January, 2018 Dear Austrian Airlines authority, I address to your kind attention to asist me to get to me the hat qhich I lost on board of the flight 1576 when I arrived to Vienna airport on my way frpom JFK to Lwo. It happened because it was no room above my seat's bin and the steard helped me to get my heat in another bin. Unfortunately I forgot at the moment when I left the board of the plane, a minute later I reminded that I forgot my hat but I was not allowed to go back and get my hat. I tried to communicate with the Lot&Found office in Vienna airport as I had 2h40 minutes in connection time and it was enough time to get me back the hat, unfortunately nothing was really done from the airport staff to get me my hat and made to me possible continue traveling with my hat. I spoke to two managers, the name I could share with you if you need. The Found office registered my black hat and the plastic box under the number F2018/000682. In this situation I ask your offices to deliver my hat and the plastic box to Lviv airport as sson as possible as this is a special hat for my daily prayers. I wish you best and ask for your kind assistance to send the item as soon as possible with the nearest flight. Sincerely, Meylakh Sheykhet"
Prós: "Stewards were friendly; snacks were good"
Contras: "They rebooked me on a later flight this same day. This flight to Geneva (change of airports) was late and the flight to Vienna took off with no passengers from our flight, after we were told it would wait. ' I paid for premium seats and did not get rebooked for the same. I am sitting in the Geneva airport for 7 and 1/2 hours, losing my meetings in Vienna. I never expected such poor service from Swissair."
Prós: "Quick and easy- no problems. We had drink service and a yummy croissant. Flights attendants were really nice and spoke great English."
Prós: "Fast, on time."
Contras: "No entertainment at all, super uncomfortable"
Prós: "My partner and I loved our first flight with Swiss from JFK to Zurich the chairs was amazing, we enjoyed the full bed and the entertainmnet screen was amazing to enjoy. The food was delicious and the service was amazing."
Contras: "My Partner and I was dissatisfied with our connecting from Zurich to Cairo. We expected the same flight but we were in basically in coach with little more leg room. The chairs barely reclined to a comfortable position. There was no entertainment, just a three and a half hour flight at the flight plan on a small tv hanging over. their was no differentiation between the economy behind us. just the food that was brought to us, other felt the same as well who were traveling in business with us."
Prós: "Crew was great. Flight kept time. Safe trip. Thank you."
Contras: "Entertainment failed on both my seat and the lady next to me. On top of that they secrectly charged $10 extra on my card after my flight! I already got the ticket and paid extra luggage- what is the extra charge for?? The lady at extra luggage tried to overcharge me as well! Had to refer her to your website! I need this excess charges reversed. I demand an explanation!"
Prós: "The food was surprisingly good and the onboard crew was very nice and friendly. The seats seemed slightly more apart than on Lufthansa."
Contras: "The entertainment unit at my seat was really hard to hear, and from what I heard around me it seems like it's a problem at many if not most seats."
Prós: "EVERYTHING WAS AWESOME BEFORE THE PLANE EVEN TOOK OFF!! My flights somehow got real messed up and everything down to my luggage had to be input manually. I wasn't sure if it was going to make it with me to the final destination. But it did! The head rest blew me away just as i sat. I love to know I can fall asleep and not have neck problems. And everything from the movies to the service to the food was great! My first international yet BEST experience in economy class was all worth it!"
Prós: "Service was great, friendly and courteous crew, smooth take off and touch down, meal was the best I've had traveling. Very long tiring flight, good hospitality is always appreciated."
Contras: "There was a short delay on take off but we arrived on time. The only problem that I encountered half way into a long tiring flight, I lost the volume on the entertainment system. The stewardess tried to reset it but it didn't work. I was asked to change seats but it was too much of a hassle. Was a bit disappointed. Not there fault."
Contras: "O voo atrasou mais de uma hora, sem nenhuma justificativa"
Prós: "BEST FLIGHT OF MY LIFE"
Contras: "It was put on standby because of overbooking. My luggage did not arrive with me. Next day, getting luggage was a hassle, not convenient."
Prós: "Food was great."
Contras: "No USB. Entertainment was so-so."
The seat selection before check in seemed to be complicated rest all is good
Voo com atraso, Equipe atenciosa. Entretenimento não se aplica. Tivemos problema com a liberação da bagagem, ficamos mais de uma hora na esteira à espera da bagagem sem nenhuma informação. O problema foi com a bagagem de todos os passageiros. Depois de uma hora e trinta quando formou-se uma enorme fila para reclamar as malas a bagagem foi lebrada. Até então nenhuma informação. Muitos passageiros habitantes de Munique foram embora e suas bagagens estavam na esteira.
Atendimento impecável da Lufthansa
Atendimento impecável da Lufthansa.
Prós: "Inflight services"
Contras: "Delayed flight, missed connecting flight due to that. On the ground staff should have better coordinated from arrival to boarding of next flight. Chaotic and short staffed security personnel at Frankfurt airport. Overall a pathetic experience"
Contras: "I was between two large men and couldn’t sit all the back in my seat. Eating was a real trick!"
Prós: "Crew was good. Nice meals. Good entertainment..."
Contras: "Budget seats are a little close when the person in front of you leans back, but not the end of the world."
Prós: "Nada. Assento não reclinava"
Contras: "Delayed flight made me miss my connection and spend a night in Frankfurt. Take off time, bag didn’t come out as priority, waited over 25 minutes."
Prós: "Tripulação muito solícita apesar de não entender o português."
Contras: "Avião quente e velho, comprar da ruim e foi servida muito tarde"
Contras: "I missed my connecting flight because my flight was late. I had to get to my destination for a wedding."
Prós: "Plane was awesome and comfortable"
Contras: "Delayed without updates for hours"
Prós: "Canceled and not rebooked untill 4 days later"
Contras: "Still waiting to fly"
Prós: "Pontualidade, conforto e bom atendimento da tripulação."
Contras: "Monitor multimídia nos assentos"
Prós: "Do pequeno almoço"
Contras: "Os acentos"
Prós: "The crew on the jet were fine. The entertainment was good too."
Contras: "The crew at checkin we’re pretty awful. They were rude and not very helpful. I witnessed 3 customers have poor service in front of me and then they weren’t helpful with me either. The plane changed and I had paid for a seat and I lost my money and the seat I paid for and was never notified."
Prós: "Em ar foi bastante rápido."
Contras: "O voo atrasou. Não havia qualquer opção de entretenimento a bordo. A cadeira praticamente não desce."
Prós: "On the airline website the price of the ticket was $3000 and I bought it for $750 on Kayak, I expected delays, cancellations or something to go wrong and justify that price drop. Nothing of that sort happened! It was a comfortable and on time trip with no problems!"
Contras: "Infelizmente a Enonomy Premium que utilizei era próximo aos banheiros, então o voo todo teve muito movimento, não permitindo relaxar com o conforto esperado"
Prós: "A percepção de segurança e organização fornecem uma tranquilidade para a viagem"
Contras: "Serviço de bordo (Comida) e entretenimento podem ser substanciamento melhorados. A aeronave apresentou vários assentos com problema para reclinar indicando a necessidade de melhoria na manutenção da cabine."
Prós: "A comida e a disponbilidade da tripulação."
Contras: "O atraso de uma hora!"
Prós: "A disponibilidade da tripulação"
Contras: "Do atraso que já não permitiu, que durante a escala visitasse a cidade de Munique."
Prós: "The crew was very thoughtful. Again, a smooth descent into Dublin.-"
Prós: "The food and the smooth descend into Munich."
Contras: "The delay on embarking into the plane. Stayed on the bus, in from of the plane for about 15 minutes and I thought I was in an sauna. and on the departure was delay for about 15 minutes . The crew was OK but nothing out of the ordinary."
Prós: "On time with good service."
Contras: "Food - barely edible as usual. Economy seats seem to be getting tighter and with little leg room."
Contras: "There was a very unruly child on the flight. The attendants did their best to deal with him but it was quite chaotic for a long flught"
Contras: "Temperatura da cabine muito fria durante todo o voo"
Contras: "Alimentação simples e pouca Sem local para carregar celulares"
Contras: "Alimentação simples e pouca Sem local para carregar celulares"
Prós: "Super flight and service"
Contras: "Da falta de atenção com os passageiros depois se um atraso que estavam na conexão, hotel longe transporte só depois de muito tempo de espera 3hs. Chegada ao hotel as 23 hs, jantar improvisado, café da manhã bizarro, servido na recepção pequena muitos tomaram café em pé, pão com manteiga e café puro..."
Prós: "I liked the crew and how friendly they were. Pilots were great too. Wished they would have taken the same consideration ind DFW. The lady at the counter sent me to the wrong gate and left me there for over one hour then told me oops I forgot to tell you the gate changed. You need to hurry your flight leaves out of terminal E17 I was in c37"
Contras: "When the employee made me miss my flight (accidentally). Also on our flight I couldn’t watch a movie because the electronics did not work."
Prós: "Good crew, very polite. Good ambient temperature on the plane. Food was good."
Contras: "Paid WiFi didn’t work for half the flight. They should post a map with when it works (above which countries) as apparently it’s a licensing issue."
Contras: "O funcionário que nos atendeu em Beirute era mal educado. Sala VIP horrorosa. O banheiro era pior que o banheiro de uma rodoviária suja. Os assentos são apertados. Na verdade não são assentos de classe executiva. São assentos comuns, em que eles bloqueiam o assento do meio. Não tem banheiro privativo da classe executiva, o banheiro tinha fila o tempo todo. A comida era medíocre. Enfim, jamais pague um voo de executiva pela Lufthansa nessa rota."
Prós: "A EDUCAÇÃO DOS TRIPULANTES E COMISSÁRIOS."
Contras: "A POLTRONA MUITO ESTREITA"
Contras: "Comida e espaço da aeronave"
Prós: "Nenhuma anotação especial. Talvez apenas o registro do serviço correto da tripulação."
Contras: "A classe executiva nesse voo de Frankfurt para Beirute é uma piada. Pequena, apertada, pior que o assento conforto da gol, mas custa uma fortuna. Não vale a pena."
Prós: "We only had carryons and they took the. From us before boarding the plane."
Contras: "They should tell people that there is delay and that they will take their carry one"
Prós: "Everything was excellent, there was no entertainment but wasn't needed because it was a short flight"
Contras: "We got there 15 minutes late, which isn't that bad but I had a connection flight and it was very pressed to get to it"
Contras: "Cancelled flight and transferring me on turkish airlines again the flight was delayed over three hours.,obviously we have missed our connection flight to Beirut and now waiting in front the hotel desk because the first flight to Beirut is 12:25 pm , I have lost 2 days from my holiday,I'm very tired and upset, I will never use kayak ever again and I will tell all my friends and family to avoid it."
Contras: "Sem entretenimento a bordo"
Contras: "Demora na retirada de bagagens"
Prós: "The entertainment choices were excellent and the service never stopped. The plane was comfortable and the bathroom clean. There was some turbulence, but that is not the fault of the airline, nor did it really bother me."
Contras: "There was a snarky attendant, but not all of them were that way."
Contras: "Crew was great and pleasent!"
Prós: "We originally paid for seats a month before and were told to move seats because the plane was full. Plane was not full. Would like refund."
Contras: "Customer service"
Prós: "serviço muito atencioso. apesar de estar em acentos comuns, achei a Lufthansa mais confortável que a Swiss."
Waited 45 minutes for the pale to get cleaned up. Almost missed my next flight. My bags didn’t make it to my final destination.
Last minute gate change at Charles de Gaulle, required me to walk further to alternate gate for my flight to Punta Cana.
Adorei a companhia é super recomendo
Se puder dispor de alguma grana, pague pelas poltronas em duplas, se estiver acompanhado é o melhor, para evitar o estresse de levantar para um banheiro no meio da madrugada
Poor communication from boarding staff, airport staff not a clue. Communication on board was un decipherable and airline lost baggage.
4 flights in 3 weeks between arrival and departure and all flights delayed about 5 to 6 hours ! What’s going on with AF ?! Not a low cost and you paid for that service !?!? Not anymore
Contras: "There was no amenities pack given in Premium economy. The food was ok. It would have been nice to have been offered another bread roll. Seat comfort was fine, but I kept getting hit by the separating curtain as the flight attendants went back and forth from economy."
Contras: "Boarding (by bus) was a total chaos. I had to stand for about 50 minutes, either on the crowded bus or, after climbing with great difficulty three flights of stairs to a high jet-bridge (I am 76), standing there forever with 200 persons waiting to get access to the plane. Totally unacceptable. They started the boarding process early (50 minutes before departure), but passengers were allowed to actually board the plane at the time it was supposed to take off."
Prós: "Nice and attentive crew."
Contras: "Seats not comfortable in premier economy."
Contras: "Seats were too close together."
Prós: "The bread was fresh and food better than other times"
Contras: "Crew is always aggressive and unfriendly"
Prós: "Entertainment programs"
Contras: "New variety of food"
Contras: "Kayak updated me that my flight would be late. It wasn't. Missed it had to pay $700"
Contras: "Tell me i would misst the next flight and that my beg will not go to the final airport."
Prós: "Tripulação excelente."
Prós: "Flight was on time."
Contras: "In flight complimentary food and drink service could have been better."
Prós: "The whole crew is so kind"
Contras: "Delta made my whole first flying experience the best."
Contras: "There was no entertainment available."
Prós: "Air. France usual"
Contras: "No lights working on plane. Couldn't read or do work WiFi wasn't working either"
Prós: "The crew was wonderful. We were in business class which was modest but comfortable."
Contras: "Ground crew in Paris failed to put our luggage on plane to Amsterdam. Also, plane was delayed about 40 minutes because of Amsterdam air traffic. Captain was very apologetic to the passengers."
Prós: "Crew was very friendly. Food was excellent"
Prós: "Left on time. No turbulence."
Prós: "The cue lines per zone are a brilliant idea!"
Contras: "An explanation to passengers as to why there was a backup between the gate and the plane."
Contras: "More water provided during the flight. Also, the second meal was not very good."
Contras: "Check in process running smoothly and better announcement of gate change"
Prós: "Genial ! Comissários fantásticos ! Alegres e educados ! Parabéns ! Comida nota 10."
Contras: "Nunca havia visto um time de comissários tão educados , prestativos , felizes e que tornam a viagem uma excelente experiência ! Parabéns !"
Prós: "Do conforto, comida e os atendentes muito educados."
Contras: "A falta de creme para as mãos na necessaire, ou ao menos no lavatório. As mãos ressecam muito em voos longos."
Prós: "Intranet wifi meant I could watch entertainment on my iPad"
Contras: "Seats are very uncomfortable"
Contras: "I didn't get to board, ended up spending $2,400.00 over and above the $980.00 that I spent booking the initial ticket. I was not informed when I booked the ticket that when you transit through 2 schengen countries, you need a transit document. I was informed about it at then airport. Not only did I miss my flight, I had to book for the next day at a outrageous price. SUPER BAD CUSTOMER SERVICE...BOTH KAYAK and PRICELINE. Will never recommend you guys to anyone."
Contras: "No space for legs. No food (just snacks). Very high temperature inside the aircraft. Flight delayed by 45 minutes."
Prós: "The cabin crew was super patient and accommodating of the passengers."
Contras: "Cramped quarters"
Prós: "The food, beverages and choices of movies, entertainment There was a medical emergency that caused the flight to land in Canada. This was handled very professionally - I hope the passenger ended up getting the care needed and is doing well."
Prós: "The crew worked hard, but the food was below the French standards."
Contras: "The flight was delayed for 2.5 hours and the passengers spent this time in the cabin without a/c."
Contras: "Told us to get in line for boarding and review our tickets and then made us stand there for 75 minutes before boarding."
Prós: "Boarding this large plane went relatively quickly and orderly."
Contras: "Seats were tight and got a bit uncomfortable. This was a long flight. Could use a much better cushion."
Prós: "Comfortable, hospitality and wonderful service"
Prós: "We got to the desk to check in and there was one person being served in front of us. He finished with him, turned and left the area through the dooor. No one came to help us for 15 minutes. Then they came out to answer the phone and said we were 10 minutes past the cut off and we could not fly."
Contras: "Staff just walked away while we were in line, the rudeness and mean attitude, they blamed us for being too late after ignoring us and made us late, they didn't offer an alternative flight until we asked. Overall, horrible customer service. Never been treated so rudely by people in the airlines industry in my entire 42 years of flying!"
Contras: "at no point when buying my ticket did the site say zero bags were included. In fact, when purchasing it said that information about baggage was not available.Shocked to have to pay 50 dollars for one bag. I am member of Flying Blue. One bag has always been included in the price of a ticket flying transatlantic."
Prós: "Cordialidade da tripulação."
Contras: "Assentos demasiadamente inconfortaveis para um vôo de longa duração. Comida de baixa qualidade."
Prós: "The airplane have great entertainment system. The cabin crew are very nice."