Very packed flight. Masks not given out v
A classe econômica premium é muito confortável. A fila para despacho das malas estava enorme e muito demorada, mesmo para quem já tinha feito o check-in.
no booze being served in cattle class; there is no valid reason for this, just lazy flight attendant's union. only in biz class!
Contras: "Air Canada is by far the worst airline ever! Lost our connection flight and arrived super late after being relocated in another flight."
Prós: "Padrão adequado dos equipamentos e funcionários"
Contras: "Pontualidade e serviço de bordo pago ( pizza muito ruim)"
Prós: "customer service was EXTREMELY helpful in finding my luggage, and shifting my flight since I was delayed due to lost bag"
Contras: "crew onboard seemed super tense and it was just awkward with them. It was a short flight, maybe they've had a long day but it was weird. biscuits and a beverage were offered - i think biscuits are gross maybe try pretzels or something healthy? ALSO, the new system (whatever that means) is awful. i experienced so many delays that made it difficult to find my booking and my checked bag >_<"
Prós: "Got the seats I wanted, movies were good. Staff was friendly"
Contras: "In Montreal they took my carry on bag stating it was too big, I have traveled with it many many times and it always fits except the tiny planes, this was a 787. When I got on the plane many people had larger bags then mine and it was the last bag on the carousel at the other end."
Contras: "Deram fones de ouvido com 1hora de voo. Os assentos eram muito apertados. Comida ruim."
Prós: "A tripulação foi muito atenciosa e resolveram o problema da minha comida com muita rapidez."
Contras: "A comida é péssima, sem gosto e ainda veio queimada. As opções de filmes são limitadas. O assento é desconfortável, reclina pouco e eu senti nas costas todas as vezes que o passageiro de trás se mexia."
Prós: "Atrndimento e atenção da equipe"
Contras: "A comida completamente sem gosto O café da manhã foi regular"
Prós: "Do embarque"
Contras: "A tripulação nao e boa"
Contras: "Completa falta de compromisso da companhia com horário dos vôos"
Contras: "Descaso com o cumprimento de horário de voo. É impossível fazer um compromisso contando com a pontualidade da companhia aérea para saída e chegada de seus vôos."
Prós: "Boa variedade de filmes"
Contras: "Pouco espaço e cadeira um pouco desconfortável, mas ok por ser um voo curto"
Prós: "A lot of empty seats so room for sleeping and good choice of movies."
Contras: "No information about the delay, no vaucher not excuses. Crew non existent during the flight compared to Asian airlines. Food was so so and not the greatest way to come home."
Prós: "Cordialidade do atendimento"
Contras: "Atraso no voo mais de 30 minutos"
Prós: "Airplane, entertainment and food was ok"
Contras: "Air canada service is terrible as usual. Service with an attitude. No drinks served!"
Contras: "Não tem alimentação em um voo de 4:00 horas."
Contras: "Fila Check in"
Contras: "A comida, frango cozido e vegetais sem sabor. Massa sem molho. O pão estava gelado no café da manhã. Alimentos sem sabor, cardápios muito ruins."
Contras: "Comida não estava legal. Entretenimento sem filmes com legenda em português."
Prós: "we had to pay for everything"
Prós: "Great service"
Prós: "Embarque e os funcionários"
Contras: "Delayed Flight, barely made it onto my connecting flight."
Contras: "No snacks at all on a five-hour flight, and only a few beverage services. Food was available to purchase but of course it's expensive. All other airlines at least give out pretzels or something, and I even got a full meal on a 1.5 hour flight from a different airline -- everything else was fine, but the lack of food really ruins the experience for me."
Prós: "Conforto , entretenimento e atenção da equipe de bordo."
Contras: "A refeição que é servida na volta deixa muito a desejar. Já as refeições de ida Gru_Yyz é muito melhor."
Prós: "Gostei de sermos os dois únicos passageiros do voo de Toronto para Rochester, num jato com capacidade para 48."
Contras: "No check in em Rochester a atendente colocou duas pessoas que viajam juntas em fileiras separadas. O avião que nos levou de Rochester para Toronto era alem de muito pequeno, velho e sujo o que causa preocupação com a segurança."
Contras: "Avião pequeno, poltronas desconfortáveis, auto falante em cima das poltronas com volume muito alto. No embarque, não havia informações do vôo nos painéis dentro da sala de embarque, nem mesmo no próprio portão de embarque. Foi necessário confirmar pessoalmente com um atendente da companhia se o local estava correto"
Contras: "sitting in the middle seat unless you pay extra"
Prós: "I can't fault Air Canada Cabin crew - they are absolutely wonderful. I had a situation with a woman who decided she wanted to take my window seat and the cabin crew was amazing with how they handled the situation. They are always so friendly, attentive."
Contras: "Boarding at Frankfurt airport was God Awful. The supervisor there was so rude to people, treating us all like cattle. The boarding process was unorganized, confusing, we were getting conflicting instructions from staff and then verbally abused by the supervisor there."
Prós: "Non eventful flight"
Contras: "We departed late"
Prós: "It was average"
Contras: "My connections were tight from the start. Then when the flight from Vancouver was late leaving, it caused me to come very, very close to missing my CVG connection. I had to find & clear customs before I could even go to my gate. Getting thru customs was like being in a maze. I showed my passport 4 times in the process & finally someone helped me to fill out the electronic form. I made it to my gate in the nick of time just as they were ready to close the door. They radioed ahead to let 2 more people on that plane. Then I get on and someone is sitting in the seat that I previously purchased. The flight attendant didn't make them move either. Air Canada's practices suck! I will never fly Air Canada again."
Contras: "dinner menu (chicken was tasteless)."
Prós: "The aircraft, the crew"
Contras: "Films have to be more updated"
Prós: "The crew was friendly. Boarded on time."
Contras: "No more free drink."
Contras: "Gates changes a lot and no announcement is made"
Contras: "There was one announcement about preboarding and none after that -- only one announcement about delay of 20 minutes but we were more than an Hour late boarding. That was 1st impression. Then, when we got on the plane, it was very old so made me worry about safety."
Prós: "I liked my seatmates on the flights."
Contras: "I didn't like that we only get one drink and no snacks."
Contras: "No wifi and i paid for it"
Contras: "Flight cancelled on Monday due to runway repairs. Rebooked on Wednesday. I could walk faster."
Contras: "Minha tv nao funcionava"
Contras: "A funcionaria no check in da GOL. Nao botou no sistema que sou residenre noncansda e em sp a air canada teve ordens para impedir mwu embarque. Lamentavel. No fim td se resolveu em sp"
Contras: "Flight delayed again and again. Waited for hours at the airport until they cancelled the flight."
Prós: "Staff were friendly"
Contras: "Seats were narrow and sitting in aisle seat you were constantly hit every time cabin crew took trolley up / down aisle. Woke up by cabin crew banging into me."
Contras: "Confusão na fila do check-in, com poucas pessoas dando informações e realizando os check-ins. Vários vôos misturados e muitas pessoas. Apesar de estar há 2 horas na fila, só efetivamente passei para o embarque 20 minutos antes da hora do vôo."
Prós: "Very pleased from take off to landing"