Encontre passagens aéreas baratas de Porto Alegre para a África

Prós: "Seats are wider apart than usual, leaving comfortable space for legs in economy class. The crew is really attentive and nice"

Prós: "Not satisfied"
Contras: "Need improvements"

Prós: "Every time rest room sanitized for every passenger, onetime boarding and departure"
Contras: "Food menu is very basics, same food again and again. Also the number of items is very limited, heavy sound in the flight, not able to sleep."

Contras: "Delayed flight for no apparent reason"

Prós: "Crew was very polite and helpful."
Contras: "Quality of food could be better Hindu meal was not as good as expected"

Prós: "Crew, food."
Contras: "Dulles airport - yes, not directly related to the airline but Dulles is over capacity. Some should consider BWI - Baltimore Washington International that is little further but still a good airport."

Prós: "Food, seat, entertainment"
Contras: "The staff though friendly was found to be unhelpful. I was literally carrying three bags and a toddler in my arms, and passed by at least three crew members. But none of them bothered helping me. Your measure of success is not just how well you treat your business class. That’s not being world class"

Contras: "19 hours layover and Qatar airlines doesn’t want to accommodate a hotel room after charging Me almost $1500 for a flight. This is a horrible service Qatar airlines."

Prós: "professional and courteous staff. Food is even better than a Lufthasa flights"

Contras: "Entertainment for a 4 hr flight was terrible"

Prós: "Good aircraft, crew attentive."
Contras: "Food was poor."

Prós: "Everything....The service,the food,the in-flight entertainment(so many films to chose from) the flight attendants were brilliant,the flight was smooth it went by so fast as though time didn't exist.I recommend Qatar Airways to everybody."
Contras: "Can't find any fault...Sorry!"

Prós: "Boarding process was good. But security check is inconsistent at different locations within the Airport terminal."
Contras: "Poor Seat comfort. Too narrow seats. USB charger were not working. Tamil language movies were very few. Crew was efficient but were not polite and not cordial."

Prós: "Boarding was smooth; Plane was clean; Flight departed on time;"
Contras: "Flight arrived late for no obvious reason; Crew was good but not as good as what I have experienced in the past with Qatar and other airlines"

Prós: "Crew was very friendly"

Contras: "Snack options were a bit limited for such a long flight"

Contras: "USB port was not working."

Prós: "Food"
Contras: "Bathrooms"

Contras: "I did a web checkin for my flight number QR501 Hyderabad to Doha inspire of doing a web checkin I had to wait for 2 hours to get a boarding pass. Reason: There are two queues 1 For people who did a web checkin 2 people who didn’t do a web checkin The Qatar staff at Hyderabad experienced a technical glitch because their only system failed and there was no backup option. There was no apology from any of the staff. No one values the time of the people who chose Qatar making it a very bad experience overall"

Prós: "Everything."
Contras: "None."

Prós: "Thanks for good service"
Contras: "Everything was good service food entertainment"

Prós: "It was really good, crew helped a lot me n my baby, it was not difficult to travel alone with my baby"

Prós: "I am taking Qatar on all international travels when possible."

Prós: "Liked the in flight movie great distraction for the time."

Prós: "Hospitality, boarding process"
Contras: "Food was slightly undercooked (chicken). Should have better process to check for that"

Prós: "Crew were helpful and not interefering in long flight"
Contras: "Flight from Qatar to Seoul was quite old I believe. USB on my chair did not work and media in LCD screens were not new enough. seats were quite old and not convenient for 10 hours flight."

Contras: "Security. They sealed my iPad for special screening but didn't mention they needed kindle as well so I had to repeat security screening in Doha twice."

Prós: "Nothing"
Contras: "Hi I travelled on 7/16 from Philadelphia to Cairo through the Jordanian airline . Unfortunately the luggages didn't reach to Cairo airport with me . 3 days later they told me that the luggages in Jordan and I have to travel from Alexandria city to Cairo to receive my luggages . When I went their , I found my luggages were opened and missing much items . I made reports on the airport. The employees in the airport they wondered why the opened the selling box , and the box looks empty. The weight for this box was 32 kilograms in the time of shipping. And I paid $400 for extra weight . But when I received it was like 20 kilograms. Plus I paid $350 for Qater airline for shipping 3 luggage . That's means I paid $750 for shipping 3 luggages and I received it looks empty . I need refund for all shipping and $5000 for damages items , or I will complain this airlines through the American court . Thank you"

Prós: "Crew were wonderful, spacious legroom."
Contras: "Boarding was crazy."

Prós: "Excellent service. Good seats. I like the 3x3x3 configuration which make the middle seat bearable."

Contras: "Norhing really"

Contras: "Missed it because my flight from Colombo was delayed by 6 hrs."

Contras: "The airport did not have air conditioning, which was very annoying given the temperature outside was 30C."

Prós: "Craft"
Contras: "Food and behaviour of hostess serving in our line I.e. Seat 34 b & 34c"

Contras: "delayed flight"

Prós: "Great crews, excellent airplanes, wonderful in transit experince."
Contras: "In flight coach meals were average."

Prós: "landed safely"
Contras: "Had to claim bags at Doha and go through multiple security screenings to board connecting flight. At one point all the security was not functioning and we were packed up in lines. Barely had time to stop at the restroom before final security check where it was all so disorganized. After that check we were told that if we left we had to go through security again. Would have been nice to know that upfront. It was a madhouse going through that final security check and my husband's wallet was lost for a bit. No one really tried to help and we were told to move aside. Finally someone saw that it had fallen beside one of the counters. It was all horrible. Because of all this our 5 hour layover was a hassle with no time for food, etc. The whole airport experience was confusing and badly handled."

Contras: "Other passengers pushing, coughing & sneezing without proper sanitary measures; dirty toilets. This reflects on the education level of passengers, not the crew, but it still makes flying into Jeddah on packed flights particularly miserable."

Contras: "I had cancelled my flight with qatar airways due to the current political problems. My ticket was booked through the agent airfare.com. They have handled the issue terribly. To start with. They said that they have to charge me a $615 penalty on top of the $750 i had payed for the ticket for cancellation. They mentioned that ill be refunded my $750 from qatar as they got a waiver for me. I received $250 from qatar airways and nothing yet. Airfare's customer service staff is highly uncooperative and v rude"

Prós: "The best service"
Contras: "Nothing bad to say"

Prós: "Everything"

Prós: "The crew was amazing, the entertainment system needs more content, the food could use more variety. I would definitely travel with them again."

Contras: "Ran out of meal options in both flights"

Prós: "The flight attendants were very nice and friendly. Qatar airlines also provided tons of food. Lastly the tv/games was a good source of entertainment."

Prós: "Every thing likely"
Contras: "Non"

Prós: "Nothing"
Contras: "The codt of the ticket has been deducted twice from my account. So I paid double of the price. Please thankfully correct this mistake to continue using your services. Regards"

Contras: "Very cramped space on a 14 hr flight. Very slow food & drink service. Toilets were dirty No opportunity to choose seats despite checking in online the day before - we were allocated 2 adjacent seats but there were none others shown as available on the entire aircraft."

Contras: "I got the last meal. For dessert I was given a hard roll, no cheese, no packaged water, no feta salad. I was bumped and stepped on by the crew with no apology. Food i did get was barely eatable."

Prós: "The entire experience from booking, to checking-in, to the actual experience on board the flight were so smooth, I thought it was too good to be true. Turbulence usually makes me nervous, but I barely felt it on this flight. Finally and most importantly, on such a long-haul flight, the entertainment options were amazing,"
Contras: "The food and the Duty Free shopping selection could improve a little bit."

Prós: "All was Good, no special negatives."
Contras: "Not worth my time to comment."

Prós: "The crew and entertainment"
Contras: "Nothing"

Contras: "crew at the gate."

Prós: "Nothing to like"
Contras: "No entertainment, un friendly crew, terrible food"

Contras: "The plane waited 40 minutes for delayed connecting flights to arrive. It's great for some passengers because they don't miss the transatlantic flight, but it causes others to miss their connections on the other end. It added to very stressful deplaning."

Contras: "The food is good k"

Prós: "Flight crew was on top of things. Flight was smooth and ontime."
Contras: "A bit cramped in the economy class. Could have been more room for the money we had to spend on tickets"

Prós: "The crew was really great and helpful"
Contras: "Only thing that could have been better was ginger ale."

Prós: "Crew was great, seat comfortable, food was fine."
Contras: "Check-in personnel didn't quite know how to deal with a Green Card holder. Passport check before boarding creates a mess."

Contras: "1.5 hour delay departing put a slight damper on this flight but otherwise it was fine."

Prós: "Very friendly and attentive crew. Clean plane."

Contras: "Having no entertainment in the flight"

Prós: "The crew was great and the food was pretty good. The crew did a great job of keeping the lavatories clean and stocked. It was a 10.5 hr flight and they gave us one meal, a snack and a treat. Not a lot but since we were just sitting it was enough food. We had to stop for a meal on the way home from the airport."
Contras: "The seats in the economy cabin are cramped together. If the person in front of your leans back you are almost trapped in your seat. There is little leg room and the cushioning is not enough for a long distance flight. There is no boarding control. People just line up and get on the plane in any order."

Prós: "The crew was great. I was lucky to get a comfortable enough seat. Not the one I actually booked and paid for but still it was ok."
Contras: "I was told I was placed on standby for this flight despite the fact that I booked this flight and paid extra for the chosen seat far in advance. The boarding was chaotic. Very poor communication. The flight was very delayed."

Prós: "787 is an excellent plane and I could sleep a little"
Contras: "I was boarding at gate C4. Doesn't anyone get it ! Using the word "bomb" in airports is a big no-no however C4 is OK? Even a little old lady knows what C4 stands for."

Prós: "Food was tasty. Crew was very good."
Contras: "Legroom was horrible, and I’m 5’-7”! Ancient entertainment units."

Prós: "Left on time, arrived on time, more or less."
Contras: "packed in like anchovies in a tin."

Prós: "Service was great and the flight very smooth. Great flight!"

Prós: "They magically appeared with water when I got thirsty and were all great. Veg entree from Hiltl good but a little surprising. Baked apple slices on top of mac & cheese? Sure, why not.? And 2 chocolate bars this flight!"
Contras: "Again could not check in online., or at self-serve kiosk at airport. General complaint to all airlines: You can do better with boarding efficiency."

Prós: "The service of snacks during the flight. My suggestion to change seating was followed by a adequate replacement. I think I will add sparkling/distilled water to my list of water choices."
Contras: "Hmm!"

Prós: "Good film selection -which unfortunately I couldn’t watch. To be fair I got a 50 CHF discount for my next flight with Swiss."
Contras: "Entertainment system wasn’t working in my row. Food was not great, not the standard I’m used to from Swiss. Took them forever to turn on air handling after boarding, plenty of time for All the people with colds and coughing fits to infect everybody else."

Contras: "I am a frequent flyer from HK to Western Europe and it’s a problem transversal to the majority of the airlines. Service quality drops significantly when coming to Asia. Flights to Europe provide exceptional service."

Prós: "My partner and I loved our first flight with Swiss from JFK to Zurich the chairs was amazing, we enjoyed the full bed and the entertainmnet screen was amazing to enjoy. The food was delicious and the service was amazing."
Contras: "My Partner and I was dissatisfied with our connecting from Zurich to Cairo. We expected the same flight but we were in basically in coach with little more leg room. The chairs barely reclined to a comfortable position. There was no entertainment, just a three and a half hour flight at the flight plan on a small tv hanging over. their was no differentiation between the economy behind us. just the food that was brought to us, other felt the same as well who were traveling in business with us."

Prós: "No assists"
Contras: "Poor service"

Prós: "I liked the staff and the chocolate"
Contras: "I didn't like the meal much and the lighting was too bright most of the time."

Prós: "Service was great, friendly and courteous crew, smooth take off and touch down, meal was the best I've had traveling. Very long tiring flight, good hospitality is always appreciated."
Contras: "There was a short delay on take off but we arrived on time. The only problem that I encountered half way into a long tiring flight, I lost the volume on the entertainment system. The stewardess tried to reset it but it didn't work. I was asked to change seats but it was too much of a hassle. Was a bit disappointed. Not there fault."

Prós: "i'd like services and the food"

Prós: "The service was great, the staff was very friendly and helpful"
Contras: "The business seats that we booked were normal economy plus seats with no one in the middle seat. The whole idea of booking a business class ticket is the extra comfort that comes with the lay flat seat or at absolute minimum on smaller planes the wider more comfortable seat. Neither of those were present on this flight. Calling this a business class is a rip off."

Prós: "Staff was polite. Offering water once in a while was nice. Seat was comfortable."
Contras: "The promotional video for Swiss Air was way too long. Should have a way to bypass it. I understand being forced to watch the safety video but the promotional video is annoying."

Prós: "Short flight"
Contras: "The tram ride to the plane"

Prós: "Everything ran like clockwork"

Contras: "Expired cheese. Loudest plane I have ever been on."

Prós: "The staff was helpful and professional and kind. The equipment was new and clean. The flight was on-time and uneventful. I would fly this airline again any day of the week."
Contras: "The entertainment screen was difficult to see when the person in front of me reclined because the screen was not perpendicular to my line of vision. I survived based on the other qualities of the flight."

Prós: "Excellent customer service, and on time flight"

Prós: "crew very friendly.food excellent- thai curry vegetables, snacks. the flight arrived ahead of schedule despite slight delay. I appreciated that this was Swiss operated so no charge for skis, boots and poles."
Contras: "Not sure why loading is not by aisles, seems not that efficient"

Prós: "What I liked is that they didn't really focus on the weight I had little more weight and they didn't really make an issue for me"
Contras: "Geneva airport is so busy on the weekend I had to stay in the line for 20 minutes it's a little annoying"

Prós: "The crew was very friendly, everything was on time and extremely efficient. I don't have kids but I did notice how great the flight attendants were with the kids around me. Great job! Already recommended SWISS to friends and family"
Contras: "Nothing."

Prós: "Service, food was excellent. They went above and beyond."
Contras: "Hard to say.. Comfort of economy section."

Prós: "The captain refused to turn on the AC until we were just about to leave. Many passengers were complaining. The crew refused to help or do anything. Then during the flight they kept the air flow down to a minimum so again it was boiling hot. DON'T FLY Swiss Air if you like normal temperatures!"

Prós: "Food and entertainment"
Contras: "Mobile app wasnt working for me"

Contras: "Delayed 4 hours at airport with no explanation why and little compensation for the experience."

Prós: "Quick boarding"
Contras: "Nothing"

Contras: "Once again, my flight was late. Four out of the last five trips to Barcelona Swiss had a significant delay (longer than the duration of the trip itself) on at least one of the segments. It's getting a bit hard to believe actually."

Prós: "The crew was attentive and great!"
Contras: "We have been without luggage for 1.5 days. We are being kept in the dark and not getting any help from Swiss Air."

Prós: "Everything is perfect!"

Prós: "I enjoyed the service provided once we boarded the plane."
Contras: "The plane was delayed for over 5 hours. The transfer desk crew was not the most welcoming staff. Very rude."

Prós: "The staff was wonderful Pleasant, quick with requests , very professional"
Contras: "I get motion sickness and found it strange they no bags were in the magazine pocket. Had to ask for it and wait"

Contras: "No video screens at the seats or any entertainment."

Prós: "The plane was very clean and the flight crew was friendly. The food was very good (as airplane food goes) and beverage service was prompt."
Contras: "The seats were quite hard. The temperature on the plane was very hot. We were unable to access our boarding documents or check-in in advance of our flight. The movie selection was mostly geared toward men - a lot of Bond films. Not really sure what that was about. Our flight was delayed because of complications in Boston and our luggage did not make our connecting Swiss flight in Zurich."

Prós: "All the meal and snacks were excellent! The crew was friendly."
Contras: "It was too warm during flight, not enough air flow. The lights are too bright and spread light to passengers during "sleep" time. The remote controls for the TV's need to be cleaned. Passengers need to be reminded to not open windows during "sleep" times"

Prós: "crew need to be more polite and kind"
Contras: "just a more kind crew would be great"

Prós: "the plan"
Contras: "seevce was bed 10! hour alihhvwiyhb2 snacks"

Contras: "More legroom"

Contras: "The best Airlines ever from every aspects, I’m frequent traveler of Turkish airlines and will be for good."

Prós: "Surprised to get a meal on such a short flight! Very good service."

Contras: "The entertainment system is old, not easy to use, and lacks features."

Contras: "More space and room"

Prós: "Everything. They were polite fast and never condescending to passengers."
Contras: "I could of wish they would have been a little more stern with some passengers."

Prós: "second time my flight was delayed for no apparent reason"

Contras: "My suitcase was completely soaked from the rain in Istanbul. It must have been left on the tarmac in Istanbul before it was loaded onto the aircraft. I had clothes on the inside that needed to be dried once in Cairo."

Prós: "Crew and food on last leg were acceptable"
Contras: "Every other part of the flying Turkish air experience, particularly Istanbul airport itself. Delayed flights, missed connections, rude, angry staff, worst layout and signage of terminal space. Exhausting."

Contras: "The flight was late, with no explanation."

Prós: "The crew members were really nice"
Contras: "Everything was great"

Contras: "The Crew was on top of passengers requests. I asked three different crew memberrs for paper towels and no one delivered."

Prós: "Flight cancelled on whim of pilot due to a single faulty toilet."
Contras: "Everything."

Prós: "I did like the food, very nice stuff."
Contras: "I order some to help to find my gate for a another international flight,but no one came. For such long flight, definitely need to have sits with more space. Very hard to flight in such tight space"

Contras: "I have a trip from Manchester to Riyadh and I have a stop in Istanbul. Manchester plane was delayed one hour, no problem, but I arrived in Istanbul at the right time and the gate was open I gave them my ticket. They told me that the sestem moved your seat to the second plane but now the plane is open. ? I waited 6 hours at Ataturk airport and had a working meeting I could not attend"

Contras: "Flight was overbooked, which is always an annoying inconvenience. As a result, the flight was significantly delayed. When the plane landed the pilot immediately had to take off again which was really unusual and unsettling. But eventually we were able to properly land."

Prós: "Hello the service was excellent"

Prós: "Fantastic onboard entertainment. Lots of current movies and tv shows to watch. Music was available, too. Even a camera under the plane to see what you’re flying over...usually clouds. USB charging, big screens in the headrests, games, remote control with keyboard and game controller, network cable for laptops without Wi-Fi even. The had pillows and blankets on every seat when we arrived and handed out hot towels before the first meal. They also provided a kit with eye mask, toothbrush, cologne, and slippers. Far better than we expected."
Contras: "We were subjected to at least five security checks after our transfer in Istanbul. At the gate they checked our passports and boarding passes five times before boarding, every carry on bag was searched and every person was patted down. We even watched while one man held up his baby for a guard to pat the baby down! This was all after the security we’d received to get to our gate. So, if you left the gate to use the bathroom, you had to go through all the checks again."

Contras: "Lost my baggage, refused to give another ticket when getting to Istanbul late made me miss my next flight. Had to sit 10 hours and buy another ticket from another airline to make My destination a day late."

Contras: "The people smell very bad !!"

Contras: "No beer or wine with meals, noisy flight and cheap headphones"

Prós: "Service, timing"
Contras: "Didnt love the food ..."

Prós: "The Airport and shopping"
Contras: "the flight from Cairo to Egypt was extremely bad . I understand that the relationship between both countries is not at its best. However, this is not an excuse for racist and bigoted behavior from You staff , the plane was 2 hours late, the staff was literally yelling at the passengers because they were standing at the gate assigned to the ticket. And your plane crew was extremely rude, this one flight attendant frowned at my wife's face and starting sanitizing her hand after my wife gave her ticket."

Prós: "N O T H I N G"
Contras: "Very unorganized and poor communication services"

Contras: "NO ONE IN TURKISH AIRLINES WILL HELP YOU AND WHEN YOU ASK FOR HELP IT BECOMES AN INCONVENIENCE FOR THEM. HERE'S THE STORY, MY FLIGHT WAS 2 HOURS LATE SO WHEN WE LANDED TO CATCH OUR TRANSIT FLIGHT IT WAS ALREADY GONE. SO WHEN WE ARRIVE TO SPEAK TO SOMEONE ABOUT A HOTEL OR FOOD THEY HAND US THIS PAPER AND TOLD US TO GO TO THE HOTEL THAT IS IN THE AIRPORT IT WOULD BE FOR FREE ALONG WITH THE FOOD. WHEN WE GET THERE THEY TOLD US NO, IT IS ONLY FOR BUSINESS TRAVELERS AND WHEN WE EXPLAIN THAT PASSPORT CONTROL SENT US HERE WITH THIS PAPER THEY RESPONDED NO, WE NEED A HOTEL VOUCHER AND WE NEED TO GO BACK. WHEN WE ASK HER TO CALL PASSPORT CONTROL (BECAUSE THEY ARE THE ONES WHO SENT US TO THEM) TO SPEAK TO THEM YOURSELF, SHE SAYS "IT'S NOT OUR PROBLEM" WHICH THEN MADE ME SNAP AT HER AND TELL HER WTF DO YOU MEAN ITS NOT YOUR PROBLEM? YOU WORK HERE!!" SO WHEN I ASK FOR THE MANAGERS NUMBER FOR COMPLAINT SHE GIVES ME A 5 DIGIT NUMBER THAT LOOKS MORE LIKE A ZIP CODE THEN A PHONE NUMBER. THEN WE GO BACK TO PASSPORT CONTROL WHO TOLD US THAT WE WOULD HAVE A FREE HOTEL AND FOOD THEY CHANGED THERE STORY AND DIRECTED US TO PAY FOR A VISA AND PAY FOR A HOTEL OUTSIDE. SO IN THE END THEY GAVE US A BULLSHIT STORY SO THEY CAN GET RID OF US AND HAVE US RUN AROUND WHERE IN THE END WE GAVE UP AND SLEPT IN THE AIRPORT TILL WE GOT HOME. THIS IS WHEN I WAS COMING BACK WITH TURKISH AIRLINES. GOING TO MY PLACE OF DESTINATION THE FLIGHT WAS LATE 4 HOURS AND LUCKILY FOR US WE HAD A LONG LAYOVER THAT WE DIDNT MISS MY FLIGHT GOING TO MY PLACE OF DESTINATION. SO GOING AND RETURNING FLIGHT WAS LATE! WORST EXPERIENCE I EVER HAD!! I WOULD NEVER FLY WITH TURKISH AIRLINES! AND WHILE I WAS THERE FINALLY GETTING READY TO GO HOME A MAN SAT BEHIND ME AND ASKED ME IF I WAS GOING ON THE SAME FLIGHT AS HIM AND I TOLD HIM NO WHICH THEN HE STRIKES UP THE CONVERSATION AS TO HOW TURKISH AIRLINES MADE HIM MISS HIS FIGHT AND GAVE HIM HELL! SO I WAS NOT THE ONLY ONE WITH THIS PROBLEM! IN THE END HE SAID TO ME TURKISH AIRLINES IS GARBAGE! AND I DONT BLAME HIM!! STAFF WAS THE WORST THING TO DEAL WITH AT TURKISH AIRLINES!! YOU HAVE BEEN WARNED!"

Prós: "Top notch service on the airplane"
Contras: "None"

Prós: "Staff was courteous and wore smiles..."
Contras: "The food could have been better..."

Contras: "Great experience"

Prós: "Flight attendants greeted on arrival. Prompt with service. Good attitudes."
Contras: "Seats not to comfortable but can't really change that without upgrade."

Contras: "Ok"

Contras: "Again the take off was late in 45 min. Leg room could be better. Was very tight for my hight, 185 cm."

Contras: "Flight was delayed but that wasn't the main problem. Went to the wrong gate for my connecting flight, Turkish air rep at the gate checked my boarding pass, didn't say a word about me being at the wrong gate. Tgere was no announcement of any kind (found out later, Turkish sir doesn't do announcement at the Istanbul airport. No clue as to why). Thought, tgere was another delay and by the time I asked, it was too late to catch my flight and that's when I got a full dose of every single person w Turkish air trying to stiff me with the most outrageous penalty for changing Nguyen my ticket. Started out at $1114 on a $758 ticket, then went down to $925 and if I stay over night, down to $750. Seriously? Rude, talking down at me and telling me that if I don't pay the penalty, my return ticket will be cancelled. I keep getting bounced from one person to another being told to wait here and wait there then I finally got so sick of all of it, bought a new connecting flight online, spending the night in Istanbul and will see what will happen w my return flight to the US. I call this 'theft' as, if i buy an entire new ticket from Istanbul to Cairo then back to the US online, it will cost me less than the penalty they're trying to get me to pay. Shame on you Turkish airline!! You'd think w all the issues they're having w tourism in their country these days they'd care about not doing this kind of mistreatment of their clients."

Contras: "It was unbearably hot on the plane. I was wearing shorts and a tank top and was sweating."

Prós: "The window seat"
Contras: "Nothing"

Prós: "Everyone was very welcoming and attentive to everything I needed during my flight."

Prós: "Excellent service, food and entertainment."
Contras: "The boarding was long and via buses!"

Prós: "Staff on plane were friendly and respectful"
Contras: "Landing was rough , boarding gate is isolated from amenities"

Prós: "Better planes"
Contras: "Very small chairs. Terrible boarding system"

Contras: "We stayed on plane for long time before it took off, and we arrived late, food was not good"

Prós: "Na"
Contras: "Na"

Prós: "Arrived on time even though it was late departing."
Contras: "Crew never informed us why they were late departing. Boarding the airplane was problematic."

Prós: "Very professional airline"
Contras: "The Tray table on my seat on Istanbul - Cairo (16A) was broken I could not eat my meal without two cushions ,in order to replace the table!"

Prós: "Very spacious, lots of room, on time. A nice experience overall."
Contras: "Snacks weren't free. No entertainment, but to be expected on domestic flight."

Prós: "Nice goody bags and special treatment for the kids, and thoughtful that they brought kid-friendly headphones. All the comforts the airlines used to give for free are still there on Turkish, with no extra charges for food/checked bags, etc. Great food, they got our special vegetarian meals correct (as opposed to a big hassle on another airline). Very comfortable flight."

Prós: "Good tasting food"
Contras: "Slow crew with no flexibility at all. They did not respond to any "custom" request.(e.g. milch for the kids.)"

Contras: "The flight boards in Istanbul had two flights leaving for Cairo at the exact same time but at two different gates far from each other. This caused massive confusion and I ended up running around the airport to get to my gate. Also there should not have been a second flight listed on the boards because there was no second flight. Very frustrating..."

Contras: "Food was better in last trip. This time is sandwich"

Contras: "Boarding need to more organized."

Prós: "Uncomfortable seats"
Contras: "Nothing"

Contras: "Canceled flight"

Prós: "The airport was good"
Contras: "There's could be a better customer service at the counter of the plan the Lufthansa worker that work at the front disck they was so rod and the travelers has a lot of issues with them and the way the talk to the travelers they was like we're kids or slave to them"

Contras: "The people sitting beside me was very loud and they didn’t stop talking the whole time."

Prós: "United airlines check in lady in Knoxville TN, She was efficient, caring and awesome. I also loved the air hostesses on Lufthansa flights, they found space for my bags on board and took care of me all flight long!"
Contras: "Lufthansa gate staff may be in need for a better attitude and not the one of a disgruntled child. I would have expected my 3 checked in bags to arrive with me in Cairo, they did not, so making sure the checked in bags arriving with the passengers can be an needed improvement!"

Prós: "for the first time ever, my kid ate the airplane food, and it was because it was good. the service was really good and the staff outstanding."
Contras: "Te cabin pressure gave us headache. always happens with the A380 though."

Contras: "-"

Prós: "Im stuck in London due to flight delays. I will never book with kayak again. I am so fed up with travel ticket i booked with kayak"

Prós: "On the airline website the price of the ticket was $3000 and I bought it for $750 on Kayak, I expected delays, cancellations or something to go wrong and justify that price drop. Nothing of that sort happened! It was a comfortable and on time trip with no problems!"
Contras: "Nothing!"

Prós: "Smooth flight."
Contras: "Navigating very long distance between terminals. Terminal changes"

Prós: "Fast check in and politeness"
Contras: "Not comfortable seats"

Contras: "Flight from Heathrow to Frankfurt delayed, when we arrived we had no chance of making our connecting flight to Split yet no one told us. No one at the gate which didn’t say final call (or on any of the boards) or anyone calling us over the tannoy at any point. Super rude “flight manager” A. Turini burst out laughing when we told him our situation and when I asked why he said “Well would it make you happier if I cry instead?” So unprofessional."

Contras: "Lufthansa warse company ever fly with . everything was bad . delay like two hours , food only meat because No enough chicken and No socks to warm my foot because I was feeling cold ."

Prós: "First time on Lufthansa. Service was friendly and airplane food was surprising good."

Prós: "Flight went well except for boarding"
Contras: "Had to stand up for 30 min for glass doors to let us in to the boarding area in Stockholm"

Prós: "The attendents were very nice"
Contras: "It was a 4 hour flight with no entertainment"

Prós: "Excellent service like always Lufthansa! Very good food, nice entertainment, excellent crew!"

Contras: "Having to go through passport control and security a second time took too much time for the connection between flights."

Contras: "Boarding was a mess. Waiting for long time in a crowded bus to NORAD the plane then rushing out of the bus to Nita the plane with no lines and having to wait for the crowds outside the lane in a freezing temperature. Furthermore, there was no entertainment on the plane and the food was horrible. Add to this the very cramped seat space and no carry ons in the plane (unless you speak German)"

Prós: "Overall, the main leg to Frankfurt was fine for entertainment and boarding; the staff was pleasant; but, the seats on all legs were ridiculously tight, and the planes were packed like sardines. I was stuck on window seats on 2 of 3 legs, despite requesting window seats, and the comfort on all legs was terrible. In future, I will take advantage of an upgrade offer from the Airline."
Contras: "Read previous comments on likes. In summary, the flight was too full, and the service for my seating was OK. That is it... OK."

Prós: "Crew was good and caring."
Contras: "Seats were very uncomfortable and narrow compare to other airlines plane. There was no in flight entertainment available and that was ridiculous."

Prós: "Food On time boarding In flight services"
Contras: "Long announcements"

Contras: "No reason for the cancellation was given. I arrived in Cairo a day late for a 10 day tour I had already paid for which caused major problems for me. I will never fly Lufthansa again."

Prós: "Didn’t like absolutely nothing"
Contras: "We had to walk from gate z all the way to gate B carrying all the bags which was painful, the plane was very tight and old that I had to put all my carry on bags in the floor. I personally had to help the crew members to pick up the food trays because they were very limited and no entertainment at all which was really boring."

Prós: "Over crowded"
Contras: "No entertainment"

Prós: "Good smooth flight, wine offered in economy. Crew wonderful"
Contras: "Fully booked, so a little crowded"

Contras: "I can't believe you fit in an additional row of seats between the exit doors and business class. Do you think your customers can be packed like sardines?"

Prós: "Frankfurt to Cairo boarding was in organized gate 61 toilet not cleane 90% of the phone chargers in Frankfurt airport not working"
Contras: "Lufthansa is a big name must do something for that"

Contras: "Services on the planes were not fantastic"

Contras: "The flight was over 4 hours delayed and we only received a 10 euro voucher. The boarding process was chaotic and stressful."

Contras: "No any intertwine entertainment at all"

Prós: "Everything was great!!!"
Contras: "The crew attitude!!! Instead of saying "excuse me" she said "can I pass" she was rude"

Prós: "Same as above."
Contras: "Same as above."

Contras: "Smaller plain"

Contras: "Dear sir or Madam, I’m writing this complaint as I feel so mistreated and so disrespected, I had a ticket# 2208688265549 with a confirmation# WP6DHB travelling from Tulsa , OK, USA to Cairo, Egypt. Everything was great as expected and recommended by my uncle who travels with your respected company at least twice a month till I got to Frankfort airport to take flight# 0582 from Frankfort to Cairo. I was stopped while heading to the plan by the flight manager as he called himself later, and told me that I have to only have one item on the plan, I already had one carry on and my hand bag that has my laptop and the charger, I told him that I was told by Lufthansa customer service the night before traveling to confirm the luggage weight and size that I’m allowed one carry on plus personal item like a hand bag or lap top bag and they have to meet specific dimensions. I even offered to call the customer service number for verification, he replied ‘’I don’t care, I’m the flight manager and you will do what I say’’. His words were really hurting, I showed him the tag on my carry on that I got from the previous flight it said (approved carry on) don’t remember exactly what it said, he reached to my carry on and tare that tag, I didn’t think that was appropriate even if the tag had no value he doesn’t have any right to touch my luggage without my approval, then he tried to grab my ticket from my hand saying I will get you off the flight, I got really upset and told him don’t touch my belongs. There was a moment of silence because I think I raised my voice (my apology to him and to the company for that), I realized that the conversation is not going any where so I decided to file a complaint (not because he wanted to me to only have one item but mostly because of his attitude) so I asked him for his employment ID number he walked away without saying anything, waited till he walked close enough that I can ask him again this time he refused to give me his employment ID number, asked him for his name he said it so softly, I asked him to spell because I didn’t hear it right he said it so softly he refused, then I had to look for his badge and the name on the badge I believe his first name started with P and last name started with T. I waited a few days till I got to talk to my uncle and told him what happened as he is the one who recommended Lufthansa and he has a lot of experience with your services he said that they might need to do that because the flight was complete and they want to offer luggage place for everybody, but what I surprising is there was many empty seats on the plan my seat was 032C and the 2 seats beside me (032A and 032B) were empty also there was a lot of carry-ons room everywhere. So I don’t know why he was this way with me, I’m really disappointed specially that is only my first flight with Lufthansa since 2015, that flight manager made me have an extremely rough experience. one more thing when I told him I’m going to compla"

Prós: "During this flight, the attendants were suprisingly kind."
Contras: "Entertainment was just too poor(movie selection was just counted numbers.) the seat comfort was one of the ugliest, I think. even though they prepared many of premium seats, still once you compare with other airlines, it is far below than the average I think."

Prós: "The most comfortable trip"

Prós: "Crew are very helpful, but some how looked unorganized"
Contras: "Complete unorganization during boarding. Not enough staff. Plane is small and no entertainment for a 4:30 out trip."

Prós: "Attendants"
Contras: "Thisnisnthe locationwhere my luggage got stuck"

Prós: "The crew did a great job. It was a little slow to board and disembark but again I'm pretty sure it was the people."
Contras: "One of the crew members at the airport said I had to check my bag but a woman with a bigger bag went on the flight with out having to check her bag. The people flying to Cairo are horrible. Rude, disgusting, disorganized. Took forever to board and disembark the aircraft. If I didn't have to fly to Cairo for work I would never take this flight again in my life. Not much you can do as an airliner though, maybe just warn the tourists about the flight."

Prós: "Nothing. It was awful. Worst flight in years."
Contras: "Airport,business lounge, boarding process-they didn't know what was going on, business class seats we're nobody size seats, awful food-was supposed to be a hot breakfast but it was dinner instead, no entertainment, no tv screens, said they had wifi but they didn't. Nothing good about the flight. Crew was more concerned about keeping their curtain pulled than anything else."

Contras: "No screens at all and the boarding was messy"

Prós: "The staff on board had the same view on the "comfort" on board and told us, that even her husband tries to avoid Lufthansa if possible."
Contras: "Everything on board the economy class is on Ryanair level. It is nearly not possible for me (1,89 meters) to have a comfortable flight in these seats. We will try to avoid Lufthansa as often as possible in the future (I`ve had a senator level in earlier times and things changed massively!)"

Prós: "The airlines gives the best flights possible."

Contras: "the seat. not suitable for a business category"

Contras: "Very long flight. Try to get as much sleep as possible."

Contras: "No any form of inflight entertainment Uncomfortable chairs Food was below average I had to ask 3 times for a glass of water"

Prós: "The ease and non-confusion of the boarding process"
Contras: "There wasn't much entertainment options on this flight"

Prós: "Big plane and there is a lower level for toilets that makes it easy for passengers to access and not be close to bathrooms"
Contras: "Movies choices were not current. Haven been on Delta and United, the choices on Lufthansa were not that good."

Contras: "It was raining and cold and we were told to get out of the bus to board the plane, even though there were still many people trying to board the plane. Got wet in the rain on a cold morning before boarding."

Prós: "I liked how generous they were with food and drinks"
Contras: "Free WiFi could have made the flight a lot better"

Prós: "Food was great, movie selection too. Everything was great except for I couldn’t really get comfortable to sleep"
Contras: "Not sure how to make the seats more comfortable. I have some back issues though. However, some of my travel companions slept right through the flight."

Prós: "Decent price for economy comfort seat, 4A."
Contras: "The flight was delayed about 80 minutes and they did not informed until when I got to the Airport. I could have stayed more at home instead of the terminal. They have also changed the boarding gate.."

Contras: "Still don’t have my luggage yet"

Prós: "Staff were professional and polite."
Contras: "Despite zone boarding, boarding and disembarkation were very slow. Passengers like me with flight connections were very anxious regarding missing these."

Prós: "Food and service"
Contras: "Working wifi would be good. Better A/C. More comfortable seats"

Contras: "They left my bag off the plane. Ridiculous."

Contras: "The plane was very hot"

Prós: "The crew was great! The food was also much better than other airlines. And passing out whole bottles of water was much appreciated."

Prós: "Amazing services .. on time just exactly .. I feel really happy onboard KLM ❤️"

Prós: "Like the overall KLM experience"
Contras: "Food could have had better quality and the stewardess served it all at once versus in the various courses."

Prós: "Comfortable seat, friendly crew. Crew were conscious of recycling which I like a lot as there is so much waste on flight. Anything we can do to reduce waste is very welcome."
Contras: "Food wasn't very appetizing, pasta didn't have much flavor and I don't eat red meat so the other choice wasn't an option for me."

Prós: "My seat at the window was great and the staff really friendly and courteous!"

Prós: "Economy comfort was very nice, food decent, plenty of toilets to avoid overcrowding, and good entertainment selection."

Prós: "Good comfortable seat with extra leg room. Pleasant crew."

Prós: "Gaps between seats are very narrow."
Contras: "when serving drinks, cabin crew limited to serve liquor only once and it was poor service."

Prós: "Friendly hostesses"
Contras: "Flight was delayed 3 hours"

Prós: "Crew where awesone and the choice of entertainment was fantastic"
Contras: "Seats way to close together"

Contras: "The flight advertised meals..a small pastry was served an hour into the flight. I asked when the meal would be and was told a few hours...which turned out to be breakfast..i wated all night for food that only came an hour before landing. Now hungrey and tierd.I.will not be flying klm ever again !!"

Prós: "Face recognition was amazing"
Contras: "Too hot on plane"

Prós: "Efficient crew"
Contras: "Long, slow line at check in. Not many new movies or tv shows"

Prós: "The food rocks! I know that I will always be eating well with KLM. The staff is always so nice, professional and cordial...I always know I'll be in good hands with the flight. KLM #605 from Amsterdam to SFO---please pass the praise to all of them."

Prós: "Snooth and efficiënt with a KLM service"
Contras: "No entertainment"

Prós: "Easy flight; loved the crew and their friendly customer service. Great food, kept everyone hydrated and fed."
Contras: "The movie options, as well as music and TV options were limited. There were no electrical outlets."

Prós: "Good services!"

Contras: "The cabin crew was racist! She asked me to move from a seat because she wanted another guy ( obviously from her country ) to take it! Rude and racist."

Prós: "Nothing really"
Contras: "Flew KLM 27 years ago and the airlines seem to be stuck in the same era. Food is poor quality... Have you recently checked the Gulf carriers."

Contras: "The streaming service didn’t work"

Prós: "Great service"

Prós: "The time keeping was very good. We left on time and arrived early on both occasion. Good organisation. Excellent service."
Contras: "Nothing"

Prós: "Due to lightening bolt strike our pre-Y2K era plane got switched out with a newer plane with modern media delivery at the seats."
Contras: "This caused a two hour delay in boarding and another 30 minutes on the JFK T4 tarmac. Same crappy headphones so it wasn’t the"

Contras: "Delayed!"

Prós: "The flight crew was nice. Plane departed/arrived on time."
Contras: "I paid €60 extra to sit in the emergency door seat to get more leg room but once.i was in the plane learned for more leg room I accepted a smaller seat next to a bathroom and no entertainment. I could not store my belongings near me. No power outlet to charge my devices for my own entertainment on a 7 hour flight. Dealing with constant traffic for the bathroom. I sat in the middle seat between two hours other men. It was a constant struggle arm space. After 7hours in the air I could not wait to get off the plane. If I didn't actually pay an extra €60 for the seat I may not feel bad but I feel like I might have been better off without paying for the "upgrade""

Contras: "Bag was lost"

Prós: "Very friendly staff"

Prós: "The food and the punctuality"
Contras: "The technology in interteiment is not touch screen"

Prós: "Got to Amsterdam on time and everything was great including the staff"

Prós: "Cabin crew very pleasant"
Contras: "Lost our bags, little sympathy from staff"

Prós: "Equally friendly crew and experience. It was complimented by the time we got to spend in the fantastic KLM lounge while we waited for the flight."
Contras: "Nothing!"

Prós: "From pre-boarding, to boarding, to the food, and the attentiveness, everything was top notch! The cleanliness of the plane was only topped by the friendliness of the crew."
Contras: "The flight was marked at almost 11hrs but ended up being only 9...not a negative other than it meant not spending as much time on board!"

Prós: "Flight crew was pleasant and attentive. Seats were comfortable for economy as well. We were allowed to check in extra baggage for free at check in which really helped since we would be catching a connecting flight in Amsterdam"

Prós: "Very little if any."
Contras: "Aircraft was not very clean,the staff seamed quite harsh at times when speaking to customers. The food was really quite poor but it was a short flight to be honest. Overall not as pleasant as the China Southern flights. I would not like to choose them again unless i had to."

Prós: "I was pleasantly surprised they had a snack service on such a short flight. The flight attendants were very friendly"
Contras: "Amsterdam customs is the most disorganized I have ever seen. With the number of tourists entering the country you would think they would have done something about it. There were only 2 customs agents!! One for all passports and 1 for all passports. We were in the customs hall longer than we were in flight!"

Prós: "Timing & efficiency. Good food though only a sandwich."
Contras: "Nothing. Could say there was no entertainment but I didn't want entertainment on such a short flight"

Prós: "great choice of entertainment content, friendly crew"

Contras: "Our flight was canceled from Amsterdam to Bordeaux and did not receive any direction and had to find alternate flights for ourselves with the personal expense of using our own cell phones. Then our luggage lost for 3 days. Not happy! We ended up flying from Toronto to Paris then to Bordeaux. Lost my upgrade money for seats. Now have to deal with KLM for refund!"

Contras: "Pet was left behind at vacation destination as pet's reservation (made and confirmed through KLM) was not found at check in. Waiting for Customer Care to help get pet home and take responsibility for situation and getting no response. Very dissapointed, considering law suit."

Prós: "Staff at Schipol airport were lovely and very helpful. Cabin crew were friendly and efficient. On board snack was nice."
Contras: "Elbow room is a little bit awkward and I didn't get to sit next to my fiance WE will still definitely recommend KLM though!"

Prós: "The cabin crew, the flight and communication and the cleanliness of the plane."
Contras: "It was really unclear which desk to use at Birmingham airport to check in. It was extremely stressful for a first time flier as I had no idea what to do - the desk location wasn't marked clearly and when no staff were there it wasn't clear that the desk was open."

Prós: "Easy airport business"