Encontre passagens aéreas baratas de Pernambuco para Colômbia

Prós: "Tranquilidade e o cuidado com a saúde dos passageiros mediante a pandemia"

Prós: "N/A"
Contras: "N/A"

Prós: "I loved that even during a pandemic, alcohol in glassware and full meals were served in business class (unlike other airlines, so I avoided them). The lighting looked nice, the crew was professional and attentive, and the bathroom was well maintained. The blanket and pillow were comfy as well. I like the 1-2-1 layout in business class, which leaves window seats with a lot of windows and privacy."
Contras: "The headphones were not the most comfortable, sometimes the passenger moving around behind you will shake your seat too, and before take-off the plane was quite hot. Also a lot of the food choices I wanted were gone already but not a big deal as there were many choices."

Contras: "Two hours stuck at gate with no information. Info on site and at airport on baggage costs different. Left bag behind to fit more cargo. Two days and haven’t delivered bag."

Contras: "I couldn't take the flight, because of the sanitary situation, and couldn't get my refund yet"

Prós: "Friendly crew and delicious snacks. Comfortable chairs."
Contras: "Gate was change and no announcement was made. Could have miss might flight if I didn’t ask someone 30 minutes before boarding. Also could do a little better with the entertainment part. All the channels were in Portuguese. I understand it’s a Brazilian airline but you need to consider your foreign customers. Have some English Channels."

Prós: "Conforto da aeronave"
Contras: "Os televisores das poltronas"

Prós: "Gostei de todo o vôo desde a decolagem e aterrissagem."
Contras: "Nada acrescentar foi impecável Por isso é a Azul"

Contras: "Food!"

Prós: "The airport is small and easy to get by. The crew was friendly, and I had four seats to myself! It was an excellent experience."
Contras: "Food was decent."

Prós: "Pontualidade"

Prós: "For business class tickets this was the worst food and boarding I’ve experienced. United airlines are horrible."

Contras: "more and more current movie options"

Contras: "O pouso poderia ser melhor. Muito ruim o pouso."

Prós: "Very clean airplane and excellent crew"

Contras: "The food"

Prós: "Same comments as before: comfortable airplane, good food and friendly crew."
Contras: "There was a long delay in the connection at Viracopos/Campinas: technical problem with the airplane. I arrived approximately 1 hour late in Curitiba (past midnight)."

Prós: "crew was kind."
Contras: "We almost crashed into other planes on the runway while trying to land. The runway was full/ blocked. We had to accelerate suddenly and ascend back into the clouds. Very bumpy and scary. Pilotes should know runway status in advance of descent."

Prós: "Manter o excelente serviço."
Contras: "Manter o excelente serviço."

Prós: "Os funcionários da Azul agilizaram para contornar um problema de vazamento na aeronave que iríamos embarcar."
Contras: "A equipe de manutenção da aeronave poderia ter avisado com antecedência, pois chegamos a entrar no ônibus e parar ao lado do avião. Retornamos para o portão de embarque e tivemos que aguardar que outra aeronave fosse liberada."

Prós: "I arrived safely and so did my bags"
Contras: "The delay of over an hour"

Prós: "They have the friendliest crew I have ever seen in an airline. Specially if you have flown with American Airlines who has the rudest crew I have ever seen."
Contras: "Definitely the food. Pretty tasteless and unappealing"

Prós: "N/A"
Contras: "N/A"

Prós: "Food"

Contras: "They cheat on us about the place of the seats. Saying was a good place but giving us the worse seats in the plane - just after bathroom where it doesn’t recline and impossible to sleep due traffic"

Prós: "Quando tudo que podia dar certo deu..."
Contras: "Só se eu pagasse mais caro por mais conforto. Tive o que paguei."

Contras: "Very narrow seats"

Contras: "Fui de executiva e só tinha frango para eu e minha esposa comermos. Já tinha acabado as outras opções. O vinho que pedi no cardápio não tinha. Parece piada !"

Prós: "Crew was very good, one crew member took time to make me coffee as I entered the plane"
Contras: "The food could have been better, maybe a bit more legroom. But definitely would like better food. The spaghetti and meatballs were good dinner, but I did not like the vegatables. I did, however, like the pudim."

Prós: "Pontualidade e cordialidade"
Contras: "A comida de bordo"

Prós: "A tripulação muito atenciosa."
Contras: "O espaço da poltrona."

Contras: "Saudades da tela com opções de entretenimento. esse azul play nao funciona"

Contras: "Funcionar tv"

Prós: "Pessoal super preparado"
Contras: "Se melhorar estraga"

Prós: "Friendly crew, most spoke at least some English"
Contras: "Only food for purchase, would be nice to have second language option on some of the entertainment"

Prós: "Só do embarque ."
Contras: "A comida teria que ter sido melhor . Viajar do rio de janeiro para Campina grande , só comendo batata e bebendo refrigerante , não é tão bom ne ."

Contras: "Não tem tv Não tem queijo integral"

Prós: "Salgado de queijo"
Contras: "Minha TV n funcionava. Pedi ajuda 2 vezes mas a comissária n fez nada"

Prós: "atendimento"
Contras: "houve atraso no voo, o ar condicionado não funcionou, a TV não funcionou, e a aterrissagem foi ruim."

Prós: "Pela primeira vez vi fazerem um passageiro espertinho que estava na fila de prioridade e não era, voltar para a fila correta na hora do embarque."
Contras: "O Azul play só funcionou quase no meio da viagem. Havia marcado assento Espaço Azul, mas não havia essa opção na aeronave. O ambiente estava com odor ruim, azedo, provavelmente vômito. O Vôo saiu 20 min atrasado."

Prós: "Everything was very good: boarding, plain condition, comfort, entertainment and food"

Prós: "Nothing"
Contras: "Tv Service working Priority bording in bus but last to Get into the plane"

Contras: "O voo atrasou 2horas!"

Prós: "Priority checkin at Ezeiza airport."
Contras: "The A320 planes was too cramped and it's an older plane."

Prós: "Da gentileza do pessoal da tripulação."

Prós: "Boarding was easy, crew members were friendly, snack food service was good, and the flight was smooth and on time. My baggage arrived promptly at Chapeco after the flight. No complaints!"

Prós: "Aeronave em Boa condições"
Contras: "O voo atrasou 40 minutos."

Prós: "Atendimento tripulação"
Contras: "Atraso de 1 hora"

Contras: "No much space in the seats"

Prós: "Nothing"
Contras: "Five hours of delay are unacceptable"

Contras: "Respect the scheduling!!!!"

Prós: "Comfy seats, great entertainment"
Contras: "Boarding process they don’t check in bags at the gate... food was gross. Flight crew didn’t speak English."

Contras: "Na"

Contras: "All good"

Prós: "The seat was very comfortable"

Prós: "First place is bad service"
Contras: "Avianca never change ,manipulate customer"

Prós: "Flight delayed"

Contras: "Alimentação a bordo e o desembarque em Lima"

Prós: "Was beautiful"

Prós: "Crew"

Prós: "Pontualidade"
Contras: "Assento"

Prós: "service, great plane, always on time. With Avianca you cannot go wrong. if you find a Delay is usually not because of them"

Contras: "Less time to get out..."

Prós: "Everything was great"
Contras: "Keep up the awesome work everyone does"

Prós: "Easy boarding, new clean plane."
Contras: "About an hour late, long wait on tarmac ."

Contras: "The plain was too small"

Prós: "Service"
Contras: "Food"

Prós: "None"
Contras: "To go back to terminal due to computer plain problem."

Contras: "Asked to move repeatedly between gates, and an hour late without explanation or apology"

Prós: "Speed and On time"
Contras: "The plane"

Prós: "Puntuales Cordiales Avión confortable Todo el personal en Colombia se mostró amable y simpático, de verdad los felicito por mantener ese espíritu entre sus colaboradores"
Contras: "Nada"

Contras: "Very delayed departure (1 hour late), priority luggage was anything but priority."

Contras: "Atraso...Overbooking em Bogotá o que significou um atraso de 8 horas ao meu destino final"

Prós: "Atendimento a bordo e comida"
Contras: "Tanto na ida quando abro na volta, não consegui fazer o check in antecipado. Nem pela internet, nem pelo aplicativo e em SP nem no totem do aeroporto. E afinal não havia nenhum problema. E ninguém soube informar o motivo nem por telefone nem no balcão. Apenas em Bogotá é que consegui fazer o check in no totem do aeroporto, não antecipado."

Prós: "Service, food, entertainment"
Contras: "Everything was great!"

Contras: "The food was gross the flight was four hours late. Horrible service"

Contras: "Super late as always"

Prós: "They were almost an hour late in departing"

Contras: "Atraso no voo, troca de portão e avião, mudança de nossos asentos."

Contras: "N/a"

Contras: "Som do sistema de entretenimento não saia na minha poltrona. Comissários me atendimento com má vontade para resolução do problema. Vôo atrasou quase uma hora para sair de Bogotá. Enfim, um vôo padrão Avianca!!"

Prós: "Ter um sistema interativo com grande diversidade de séries e jogos"

Contras: "Postura pouco profissional da equipe frente ao problema. Me trataram como se estivessem me fazendo um favor ou como se o problema não fosse deles."

Contras: "A empresa vendeu passagem com poltrona repetida, eu que havia comprado a mais de 6 meses, fui inocente quando a atendente falou em espanhol que lá em Punta Cana não se permite sentar na saída de emergência e ela mudou meu lugar sem me consultar . Quando entro no avião estavam lá passageiros sentados na minha poltrona."

Contras: "never again, Avianca"

Prós: "The flight was 5-hours late. We boarded, stayed at the gate. Had to disembark and wait another 1.5 hours."

Prós: "Entertenimento."
Contras: "A expectativa de vida aumentou ao longo dos anos no Brasil. A fila de pessoas como prioridade também. Uma senhora entrou primeiro na aeronave e sentou na primeira fileira, apesar de estarem alocados nas poltronas 17 e quando os donos originais chegaram, não conseguiram sentar, detalhe que também idosos, tbm prioridade e de fato tinham escolhido é pago por tal assento. Achei um tremendo desrespeito pelas duas passageiras idosas que tiveram os lugares “roubados”. Elas ficaram bastante chateadas. Outra coisa, com a atual prática de cobrança para despachar mala, ficou bem difícil alocar os pertences."

Prós: "A Avianca tem ótimos padrões de qualidade e vem mantendo ao longo dos anos. Se diferencia pelo conforto na aeronave, pelo espaço entre poltronas e pelo bom entretenimento a bordo."
Contras: "O embarque nos aeroportos ainda é um ponto fraco que pode e deve ser melhorado."

Prós: "Tenho observado certa falta de manutenção nas cabines da avianca, desta vez a tela de entretenimento não funcionava."

Prós: "Avião novo e espaçoso"

Prós: "The complimentary movies are the best."
Contras: "Did not allow purchase of cocktail in flight."

Contras: "The delay!"

Prós: "Everything was good."
Contras: "The transport from gate to gate . To far"

Prós: "Serviço de bordo"
Contras: "Entretenimento à bordo"

Prós: "O atendimento da tripulação e o espaço das e entre as poltronas. Ressalto a destreza do piloto em nos tirar das turbulências."
Contras: "O encosto da minha poltrona não reclinou e o lanchinho é sempre o mesmo faz tempo."

Contras: "Avião operado pela taca Peru , antigo com duas poltronas da minha fileira quebrados não ficavam na posição vertical"

Prós: "Aviao novo com bom conforto."
Contras: "O voo atrasou mais de 1 hora por causa de somente 1 passageiro que tinha perdido o passaporte."

Prós: "THE FLY WAS ON TIME GOOD SERVICE"

Prós: "Da atenção dos funcionários desde o check in"
Contras: "A mala da minha filha foi extraviada num voo curto de apenas 1,20 hrs São Paulo x Belo Horizonte , uma coisa inadmissível"

Contras: "Better seats"

Prós: "Good"

Prós: "Comfortable chair"
Contras: "They didn’t finish the in flight service supposedly due to turbulence but the plane was actually fine"

Prós: "A tripulação foi muito bem."
Contras: "O conforto para o pernoite poderia ser melhor."

Prós: "Embarque"
Contras: "A tripulação poderia falar portugues."

Prós: "Da comida"
Contras: "As poltronas, depois de 6h de vôo, pareciam feitas e pedra."

Prós: "Food was great, movie selection was really good too."

Prós: "Timing was good"
Contras: "Entertainment!!! Plane was old. No individual TV, no Wifi, no outlet to charge our phones. Was bored to death. My phone and my pc run out of battery and that's that... A plane during the day should have something!"

Contras: "Maybe less cold the temperature."

Prós: "Average."
Contras: "Everything."

Prós: "I loved the quick flavor flight and the staff was very kind!"

Contras: "When the flight was delayed, we would’ve like to have a better explanation of what was happening"

Contras: "Food and entertainment options. Also layover was too long, but this is not their fault, all flights were on time"

Prós: "Flights were all on time."
Contras: "Old planes with no wi-fi or personalized entertainement"

Contras: "As cadeiras são muito apertadas."

Prós: "bom entrenimento, com filmes oscarizados em 2019. bom espaço para as pernas. serviço de bordo com jantar e lanche de boa qualudade."

Prós: "atendimento rápido. avião moderno, confortável e com bom espaço para as pernas, mesmo com meus 1,87m. e teve serviço de refeição, com jantar e lanche, diferentemente do vôo de ida que não teve jantar..."

Prós: "Tripulação"

Prós: "On time!"
Contras: "Everything was ok"

Prós: "Como viajamos na saída de emergência, tivemos uma viagem excelente, com muito conforto. A tripulação foi de uma atenção super especial."
Contras: "Creio que o plano de refeições."

Prós: "apesar de ser um voo de 75 minutos, serviram lanche com bebida. tripulação muito simpatica. que diferença da tripulação internacional..."
Contras: "o atendimento em terra é muito ruim. depois que vc desembarca do voo internacional para fazer a conexão não tem ninguem para auxiliar os passageiros para onde, qual será o portao de embarque. o passageiro que se dane numa peregrinação... muito cansativo em um aeroporto grande como o de Tocumen."

Prós: "Crew was ok. Seats too small"
Contras: "Better food"

Prós: "Tripulação muito atenciosa"
Contras: "Pelo custo-benefício acho que esta ok"

Prós: "There is nothing to like because this flight did not happen."
Contras: "Please see my previous review for my updated itinerary. This Panama City --> Cartagena flight did not happen and instead I was routed to Chicago--> Newark --> Bogota --> Cartagena. The last flight was operated by Avianca. DUE TO the fact that my very last, 55-minute, domestic flight in Colombia was operated by Avianca, it was to my very unpleasant surprise that United decided they were not going to be responsible for the bag which was left behind IN CHICAGO. I emphasize it's in Chicago, because that would not fall under Avianca's responsibility but rather United. I've had an absolutely awful time trying to get in touch with United and Avianca customer service, I've received both conflicting and incorrect/untrue information from both parties, and it's been 4 days now that instead of enjoying my family vacation I've been trying to sort this mess out with my missing luggage. DISASTROUS"

Prós: "The cleanliness."
Contras: "I didn’t like the confusion created by the copa service crew at LAX, it was a very long line that reached the area outside checking area."

Contras: "Comida fraca, pouca reclinação das cadeiras, entretenimento fraco."

Prós: "Very good bording service"
Contras: "Regular. Service"

Prós: "Atencion camisa y eficiente con confort y simpatía"

Contras: "Apesar de ser a capital do país, a Copa continua disponibilizando aviões em BSB sem entretenimento individual."

Contras: "please email me where i can reply"

Prós: "A tripulação bem educada"
Contras: "Não tem um entretenimento p crianças . Sem espaço . N tem opção de comida ."

Prós: "O atendimento da tripulação"
Contras: "As cadeiras pouco reclinável , pouco espaço . E a comida também n gostei poucas opções"

Prós: "Everyone super welcoming and kind"

Contras: "Our flights were delayed and on top of that, we had to run to reach the gate (which was changed without any notice)"

Prós: "Tv"
Contras: "O resto e mais do mesmo"

Prós: "Sair do avião"
Contras: "Calor no aviao, comida MUITO ruim, poltrona dura e pequena, sem acesso usb nem nada"

Prós: "Everything was great!"

Prós: "Nothing! The plane had electrical problems. Had to sit on the tarmac for close to an hour."

Prós: "Crew service and boarding"
Contras: "Seats not being able to recline in row 10"

Prós: "All the crew in CR and Guatemala were very courteus and professional."

Prós: "The flights left on time and we arrived before/on time. The announcements were clear and the stewardesses attended to all needs. It was a smooth flight."
Contras: "The airline allowed a woman to have a dog onboard that barked sporadically throughout the flight, no headphones were offered so I couldn’t enjoy the film that was being played. I also ended up sitting in the last row of the plane, Im all for doing what you have to do to make the time pass at work but at times I could hear the staff harmonizing in the back as I tried to sleep. I also had issues getting on board with a SEALED duty free bag once I arrived in panama to board my NY flight"

Prós: "Comfortable seats"

Prós: "Voo super tranquilo"
Contras: "Comida ruim e filmes ruins, sem tela individual"

Prós: "Voo tranquilo"
Contras: "Da comida"

Prós: "Good"

Contras: "Limpeza."

Contras: "Da necessidade de colocar spray perfumado no teto para esconder o cheio de suor da viagem anterior. Quem tem alergia sofre muito. Falta de reclinado das cadeiras."

Prós: "Pontualidade"
Contras: "Comida, embarque no aeroporto do Panamá sem conforto nenhum. Ficamos em pé esgotando a hora do voo."

Prós: "It was a short flight."
Contras: "We were assigned the last row and were separated again."

Prós: "O serviço e tripulação, apesar de sisudos, são eficientes."
Contras: "Avião velho, 7 horas sem entretenimento individual, mesmo na CLASSE EXECUTIVA, reclinação da poltrona é mínima, espaço apertado, sem apoio para os pés. Voo parece interminável!!!!!"

Prós: "professional service from employees..."
Contras: "A snack / water :)"

Prós: "O cumprimento dos horários."
Contras: "Melhor distribuição de assentos durante a pandemia."

Prós: "Tripulação prestativa e simpática"
Contras: "Aeronave antiga, configuração de assentos ruim, sem tomadas ou telas para os passageiros."

Prós: "Tripulação"
Contras: "Tudo"

Prós: "nada a destacar"

Prós: "Rapidez no embarque e organização"
Contras: "Entretenimento no voo. Não tinha."

Prós: "Foi tudo como esperado ou padrão, nada que foi estupendo para ressaltar."
Contras: "deixar todas empresas aéreas cientes do pacote de bagagem extra que foi pago para você não ter de pagar novamente as pressas na hora do embarque. Foi o que ocorreu com a LATAM em Aracaju."

Prós: "All the staff was great."
Contras: "I was trying to upgrade for business and the front desk told me Can only be done 24 hours. What diferentes it makes if I paid in front desk or by the phone?"

Prós: "Plane was fine."
Contras: "Awful baggage experience. Forced to check my carry-on and pay an absurd fee even tho (1) it is sized for the overhead bin, (2) the plane bins were well-sized, and (3) there were few passengers on board. Time and money wasted."

Contras: "Foi ótimo"

Contras: "Little late boarding and leaving. No explanation"

Prós: "Fast flight.. no hassles at all"
Contras: "Nothing"

Prós: "Close to nothing. If i had to applaud something it would be the fact that you have an option to check in early via your mobile or laptop."
Contras: "LATAM was incredibly unprofessional, alarming, and entirely non-communicative. After a 3 hour delay that caused me (and tons of others) to miss a connecting international flight, LATAM’s telephone servers had the nerve to claim I was a no show and needed to pay them for my absence. This resulted in a long discussion where I was held on hold until they could adequately determine that yes i missed the flight because they held us late. This was the only way that i was able to avoid their charge to me for being a “no show.”"

Contras: "Só elogiar neste espaço. Não anotei nome do comandante do vôo, mas foi excelente. Pousou o avião de maneira muito suave, pela primeira vez não senti impacto ao tocar a pista. Parabéns piloto e equipe."

Prós: "Rapidez"
Contras: "O Wi-Fi não estava funcionando"

Prós: "Nothing"
Contras: "Get a plane that actually works."

Prós: "Da tripulação"
Contras: "A aeronave não tinha entrada usb para carregar o celular, sem o celular não tinha opção nenhuma de entretenimento, deveriam colocar disponível pelo menos umas revistas. A comida, só tinha a opção de um biscoito ruim, achei péssimo."

Prós: "Pontualidade"
Contras: "Espaço entre as poltronas"

Contras: "Don’t charge for seat selection. Every passenger deserves to choose their own comfort."

Prós: "O entretenimento a bordo é excelente filmes atualizados e pra todo gosto!"
Contras: "A tripulação poderia ser mais gentil!"

Prós: "The crew was very friendly! The seat was great!"

Prós: "There was a blonde flight attendant who was extremely attractive which distracted from how hot the plane was during boarding and prior to take off since the air was not on."
Contras: "Turn the air on before you start boarding the flight."

Prós: "The crew was nice, wifi entertainment was available, flight on time"
Contras: "offering beverages."

Prós: "Flight was on time; the plane was clean and well-lit - it actually looked new. Entertainment selection was also surprisingly filled with new movies. The headrest was also very comfortable."
Contras: "Not necessarily a critique, but I did find it very odd, and non-standard, that the all the overhead bins were closed during boarding. It gave the impression that they were all full, when in fact, they were all empty. Planes should have the overhead compartments all open until everyone is on board so people can see what space is available."

Prós: "My fellow passengers."
Contras: "Entertainment — too limited, not enough choices, interface/system is outdated. Terrible service — no food service for entire first part of flight. Cancelled meal because of turbulence."

Prós: "Tripulação show!"
Contras: "nao tinha comida suficiente para todos os passageiros no voo em horário de almoço, a lojista pisou na bola"

Contras: "TV at each seat"

Prós: "Assento confortável."
Contras: "Já expressei. Abrs"

Prós: "Muito.bom"

Prós: "-"
Contras: "Infelizmente o serviço de bordo é ridículo. Já foi o melhor do Brasil. Se a passagem fosse muito mais barata, mas nem isso. LATAM, última opção para escolher passagens"

Prós: "Viagem tranquila. Chegou antes do horário previsto ainda que tenha saído atrasado."
Contras: "Embarque confuso e demorado ."

Prós: "O atendimento no balcão. A atendente foi muito cordial e resolveu imediatamente minhas questões."
Contras: "O lanche oferecido. Estava muito seco"

Prós: "Friendly and efficient crew. On time."
Contras: "Boarding and in-flight food."

Contras: "Poltronas desconfortáveis. Comidas caras."

Contras: "Servir lanche"

Prós: "Se o passageiro não pedir a água, os comissários também não oferecem."
Contras: "O preço dos produtos oferecidos a bordo são altos até aos passageiros acostumados aos preços de SP - capital."

Prós: "Pontualidade, organização e cordialidade dos funcionários"
Contras: "O desembarque em Brasília"

Prós: "On time."
Contras: "Domestic flight had no transfer to onward domestic on same airline. Had to go though arrival then check back in."

Prós: "They're very professional I would recommend to everyone"
Contras: "Free soft drinks it was $10 brasilian money"

Prós: "Aeronave, velha e mal conservadas, desconfortável e muito barulhenta."
Contras: "Embarque na pista, em um dia de quase 40 graus, sem cabimento."

Prós: "Nada"
Contras: "O voo atrasou fazendo com chegássemos ao destino final com 12 horas de atraso e perdendo o velório e enterro de um familiar, pois esse era o objetivo da viagem"

Prós: "All confortable"
Contras: "Turn down the light"

Prós: "Rapidez no embarque e welcome drink."
Contras: "Aeronave muito antiga, o controle da multimídia não funcionava corretamente, o fone de ouvido falhava quando ligado no modo de cancelamento de ruído e o multimídia travou 2 vezes e precisou ser reiniciado durante o voo."

Contras: "Overbooked and put on another flight 5 hours later"

Contras: "No food or drink. No entertainment"

Prós: "Nothing at all"

Prós: "O atendimento do pessoal. Desde o balcão de check in até a tripulação. A comida."

Prós: "Brasil não poderia permitir uma empresa dessa operar."
Contras: "Tudo."

Prós: "Muito atraso sem nenhuma satisfação"
Contras: "De nada além de me mudarem de voo sem aviso nenhum"

Prós: "Entertainment system"
Contras: "Very tiny space No complementary food No complementary reserve seats in advance No complementary flight advance"

Prós: "NOTHING. AEROMEXICO NEVER MORE. AEROMEXICO NUNCA MÁS."
Contras: "I just had the worst experience ever with Aeromexico. First, they refused to change my flight, even with me willing to pay any applicable extra-charges. So I went ahead and bought a second flight, from Mexico City to Tijuana. Then, when I arrived at the checkin counter, I was surprised with how unprofessional and disorganized the staff was: nobody was respecting social distance, several people were not wearing a face mask and nobody from the Aeromexico staff was asking them to do so. But the worst part was the fact that my new flight — supposed to leave at 13:05 (AM 176) — only took off at 19:15. We’re talking about a 6:30hr delay and NO SUPPORT from the staff at all during this almost 7 hours of waiting. No clear information, no alternatives, no solutions, nothing. To top it all, after delaying several hours, we finally boarded the aircraft and after 1 hour seating there, the pilot told us that Aeromexico had just told him that his first officer simply wasn’t there, and therefore we couldn’t take of. WHAT??????? We had to leave the plane for another hour or so and the show only came to a finale at 19:15hr when we finally boarded and took of to Tijuana. Anyway, I honestly think I should be reimbursed or at least have 10x, 15x more the miles this flight will give to me."

Prós: "A comida estava agradável e os filmes também!"
Contras: "Teria sido melhor se eu não ter tomado um banho de chá quente quando as comissárias passaram distribuindo e por algum motivo caiu um copo cheio de chá bem em cima de mim. Péssima experiência."

Prós: "Entretenimento"
Contras: "No voo da cidade do México para Guadalajara perdi a conexão chegando no portão de embarque com 20 minutos de antecedência e o painel de voos indicando BOARDING. Não houve nenhum assistência da cia no deslocamento para a conexão e me fizeram pagar nova tarifa/nova passagem."

Prós: "It was empty"

Prós: "A tripulação foi muito atenciosa. Também o espaço disponível foi maior do que o que vem sendo oferecido por outras empresas aéreas."

Contras: "O voo atrasou."

Prós: "Nothing outstanding."
Contras: "Seats Could be more comfortable. The seat was too stiff."

Contras: "Tripulação poderia ser mais simpática, poltrona estreita"

Prós: "Free entertainment"
Contras: "Both flights were delayed"

Prós: "Everything"

Prós: "Educação da tripulação"
Contras: "Nem todos os filmes tem tradução para português. Não foi servido comida após o almoço (1hrs antes do pouso)"

Contras: "Everything very poor"

Contras: "Comida muito ruim, Assentos muito apertados."

Contras: "O tempo de espera entre as conexões"

Prós: "Crew ok"

Contras: "Café da manhã"

Contras: "Poltronas desconfortáveis."

Prós: "Boas informações e tripulação."
Contras: "Poltronas desconfortáveis."

Contras: "I wish I didn't have an almost 6 hour layover and that there was a personalized screen for this longer flight."

Prós: "I fly a lot for business so I have seen my fair share of issues. I can honestly say AeroMeixco compares to a bad budget airline in the USA if anything goes bad."
Contras: "Hard to believe a national airline can be so unorganized. When you ask staff why the info board does not get updated or HAS WRONG INFORMATION, they just shrug it off by saying “This is Mexico, sorry”. Truly inexcuseable. Even their website has wrong “real-time” info; showing the flight is in Mid air while we are trying to find out which gate we should go to. Never again."

Prós: "I was afraid I my not be able to recline my chair but thankfully it worked, i was so much more confortable than the firts flight."
Contras: "to much use of plastic for the food. The planet is full of plastic. By the year 2050 there will be more plastic than fish in the ocean. AEROMEXICO can do something about it, be part of the solution, just by changing the cups to paper cups and the forks,spoons and knifes to reusable ones."

Prós: "Nada"
Contras: "No pude tomar mi vuelo por un error entre su plataforma, la de priceline y la de Aeromexico en el que finalmente salí afectada yo.. Es la peor experiencia que he tenido y no volveré a utilizar sus servicios."

Contras: "Lack of coordination!! Flight being delay!!!"

Contras: "O Embarque foi super confuso. Chamaram duas vezes e depois mandaram todos sentarem de uma forma rude. O Voo atrasou quase uma hora."

Prós: "Great"

Contras: "The flight was delayed by three hours (reason unknown) and the entertainment on flight shut off once and then froze for 20 minutes"

Prós: "Free movies, bags, snack, friendly crew."
Contras: "You promised a full meal, I got a small ball of pasta, zero protein."

Prós: "Trip was fine, food was good. Loved we each had our own tv and headphones."
Contras: "Lost my luggage. It was sent to Los Angeles instead of Portland. Very very disappointed."

Prós: "I had a lot of space for legs on this one, and was seated o the last row with the fun air crew"
Contras: "Waiting on taxi for an hour before take off."

Contras: "La comida"

Prós: "No tanta supervisión en el peso de maletas."
Contras: "N/a"

Prós: "Flight on time. Interior airport signage very difficult to find your way around. However airport staff around to help."

Contras: "My personal hand bag was taking away from me. I couldn’t carry with me and it was open and stolen my new pair of Jordan shoes Thanks"

Prós: "Again food service was good."
Contras: "On this flight my husbands screen didn’t work at all. So I’m both flights we were forced to share."

Prós: "The crew at the gate did their best to seat my family together."
Contras: "No entrainment available and the flight crew took over an hour to bring me some water."

Prós: "It would be nice if you could use the AeroMexico app and watch entertainment on your phone, without paying."
Contras: "There was throw up on the row in front of me and since no one on the flight before said anything it didn’t get cleaned up right so it had a smell to it."

Prós: "None of our flights were full, so there was plenty of room to stretch out. Crew was polite and helpful. I like their boarding procedures, by assigned zone. Entertainment options were quite decent. I don’t speak any Spanish, but crew also spoke English, which I aporeciated. Toilets were kept sufficiently clean during flight."
Contras: "Food was your average airplane food, in other words, not so good but on par with most other airlines I’ve experienced"

Prós: "A simpatia da tripulação fez com que uma viagem de 9 horas se torna-se um passeio agradável."
Contras: "Nada que pudesse atrapalhar a viagem"

Prós: "O tempo previsto é de 4 horas, mas foi bem mais rápido."
Contras: "Nada em especial"

Prós: "Good flight"
Contras: "It was going to be a 45 mins delay, turned out to be 1 1/2hrs"

Prós: "I like the staff, the seats, the entertainment"

Contras: "No personal entertainment. The plane was too old. No previously allowed to choose seat."

Prós: "Rapidez no embarque e desembarque. Muito rápido para pegar as malas"

Prós: "Atendimento a bordo"
Contras: "Wi-Fi não estava funcionando."

Prós: "The huevos rancheros that they served for breakfast was pretty good and our flight arrived early."
Contras: "It was awful. My original flight was scheduled to depart March 30 at 11:55. Then Aeromexico changed it to 1:35am in March 31. They refused to let me change flights when this happened. I wanted to fly standby on an earlier flight, so I called everyday for 2 weeks to confirm how many seats were left. Everyone I talked to told me I could fly standby if it was he same day as my ticket. I got to the airport and the flight attendant at check in told me “standby doesn’t exist.” When I asked how much it would be to change my ticket, she just said “very expensive.” She told me she’d have to check me out of my current flight and risk me losing my seat on that flight, because it was overbooked just to see the price for the earlier flight. I told her I’d be willing to pay up to $200 to switch to the earlier flight and she told me it was very expensive and she wouldn’t do it. I came back later that night and took my scheduled flight. I carried on my bag from SFO to MEX. On my second flight from MEX to BOG, the attendant told an older woman she had to check her bag because the overhead was going to be too full. I volunteered to check my bag instead so she could keep her bag. Then Aeromexico lost my bag. When I got to BOG, they told me I couldn’t have a voucher because it was my fault for bringing a bag that was too big. Finally they gave me $100 because the next day was Easter and I had no clothes for church. I wasted over 2 hours of my vacation at the Bogota airport while Aeromexico searched for my bag. They said they’d call as soon as they found it. No one ever called. I called and they asked “what color is your bag?” I said “red” and the attendant said they had it. It was delivered several hours after this call despite the fact that the airport is less than 20 minutes from where we are staying. I didn’t think an airline could be worse han United, but Aeromexico steals the cake."

Contras: "The dinner was realy bad. I picked pasta and it was horrible."

Prós: "On board service, entertainment and food was a nice surprise. Wine and beer offered free of charge with the meal, great movie selection without charge as well and very helpful crew during the boarding process. Seats in economy had plenty of leg room and space on the sides."
Contras: "Food was good and better than my experience with other airlines but still not as good as it use to be a few years ago."

Prós: "The crew were very attentive. I welcomed the unexpected food. They warned ahead of time of a full flight for people to check in carry on's at no charge. Can't beat the entertainment. Had a blast with the movie selection. Definitely I'm coming back to fly with Aeromexico."
Contras: "The long line/wait to check in my bags and the erroneous information about the weight of the luggage I was allowed which ended up in me paying excess weight . But since my ticket was very inexpensive; it compensated for that. Otherwise, I will be a bit upset. Please check on more non-stop flight from Bay Area California to MX City."

Prós: "Having a direct flight from Mexico City at a great price with excellent service, what's not to like about it!"

Prós: "Check in was fast, personnel was very professional."