Encontre passagens aéreas baratas de Palma de Maiorca para o Brasil

Prós: "The flight was on time and fairly clean."
Contras: "The seats are so crowded and we were jammed in like sardines. There was insufficient ventilation and it was too warm and stuffy. Not comfortable."

Prós: "Tripulação"
Contras: "A cadeira estava c assento partido , viajei 3 horas assim"

Prós: "The crew was very nice and positive. The seats surprisingly reclined quite a bit. The dinner was actually good."
Contras: "The offer of wine. The wifi options."

Prós: "Great helpful flight crew"
Contras: "Checking our bag was a nightmare. All bag check-in was at kiosk which we couldn't use because we had to pay to check our bag. Had to find a desk in another terminal to check bag, then pay an another desk for said checked bag. We saved money by ticketing this way but we almost missed our flight"

Prós: "About as good as they come."
Contras: "Nothing."

Prós: "The crew was really great and helpful"
Contras: "Only thing that could have been better was ginger ale."

Contras: "Could've been on time"

Prós: "The crew were outstanding. They fulfil my needs when I need it and they were very polite and professional. Smooth boarding and flight."
Contras: "Nothing"

Contras: "My parents needed special assistance for boarding and changing flights in Zürich and SWISS was just phenomenal. Thank you very muc"

Prós: "Great scenery!!!"

Prós: "Companhia com excelente tratamento ao passageiro, ainda mais quando comparamos às companhias brasileiras!!!"

Prós: "Companhia com excelente tratamento ao passageiro, ainda mais quando comparamos às companhias brasileiras!!!"

Prós: "Primeira viagem pela Swiss, mas uma experiência altamente recomendável!!!! Atenção do início ao fim com o passageiro!!!"

Prós: "Primeira viagem pela Swiss, experiência altamente recomendável!!! Atenção com o passageiro do início ao fim da viagem!!!"

Contras: "12 hours flight just one hot meal."

Prós: "Very attentive staff, good food and drinks."
Contras: "We paid for upgraded seats that were still very tight."

Prós: "Excellent airline. The flights are always on time and the email notifications make it easy to print out boarding passes and go right to the gate."
Contras: "The seating and leg room is quite cramped"

Prós: "SwilssAir is our new favorite airline to Switzerland and other points in Europe. The crews were pleasant and efficient. All flights were right on time. The food was very good, and the best overall we have experienced in economy. The individual video screens provided a nice selection of movies, tv, games, etc. Finally, transferring in Zurich is MUCH better than the zoo that his Heathrow!"

Prós: "The attendants were great. Flight was clean and nice."
Contras: "Moved us from gate, which was super hot and not air conditioned first thing in the morning evidently. Also, not enough seats for everyone on the flight. Then we were squished onto a bus to go to the plane. Upon arriving in Naples we were once again squeezed into one bus- every passenger! Very tight. 2 buses would have been nice."

Prós: "Nice self boarding"
Contras: "No big screen to communicate priority to boarding since I am deaf."

Prós: "Ease of check in and ease of boarding. The non-stop flight was at an excellent price"
Contras: "Metal box under the seat cramped leg room. Seat jutted into the aisle, so I got bumped by every cart and everyone going to the lavatory."

Prós: "Nice Aircraft, nice crew"

Prós: "Everything, but the lack of entertainment, and the seats I bought were separated."
Contras: "The lack of entertainment, and the seats I bought were separated."

Prós: "timely departure"
Contras: "too hot in the plane!!"

Prós: "The service was exceptional and there was great entertainment available on board."

Prós: "Punctuality, onboard service and the food served were all very good. Their app is very practical, no need to go to the counter except for dispatch of luggage."

Prós: "friendly crew; easy boarding; arrival on time"
Contras: "Seat not very comfortable and very little leg room"

Prós: "Comida muito boa"
Contras: "Cadeiras apertadas e com ferros nos pés. Descomoda"

Contras: "muito, muito, muito apertado para as pernas. tentei comprar o mais espaço mas quando finalmente abriram as reservas já estava lotado. não recebi nenhum aviso de quando poderia reservar os acentos e nem algum tipo de "promoção" para trocar de vôo."

Prós: "Not very much to like. No effort to enhance customer service, accommodate customer needs. I fly a lot of regional and international airlines, was truly underwhelmed."
Contras: "I landed at Zurich airport at 6am with an 11 hour wait and tried to get onto an earlier us bound flight. The ground crew were awful and rude!. The dint make any effort to smile, look at me in the face or ask how I was doing!. Instead she took one look at my ticket and said “ sorry you bought through an agent, I can’t help you”. When I tried to ask if in future it is advisable to book through Swiss airlines directly, the customer service agent looked at me and said “ that’s your problem”- then she turned to her friend and kept talking! Honestly! . The airport terminal E is grey, drab and boring. No TV and only 2 hour of WiFi. I was told I had to pay to use one of their lounges just to get a recliner chair to lay my head for 11 hours. I felt like I was in a holding cell- and the flight was delayed by an hour, had a gate change that they dint tell us till less than 1hour- boy was I glad to leave Zurich!. If that is Swiss hospitality, they have a long way to go. Save your money and use another airline. You will be much happier- trust me."

Prós: "All went fine and the crew friendly. 12 hours from Switzerland to Sao Paulo is extremely long time to sit in an airplane, but temperature and air were fine and the flight was without delay."

Contras: "no light over my seat and I reported it before the plane took off. the plane was old, the entertainment system not as expected - really poor"

Prós: "Smiley all the time flight attendants and generous with food and drink and responded quickly if need help. The person who performed the flight announcement from swiss to lax had nice sense of humor while announcement :)"
Contras: "Warm and excellent customer service :)"

Prós: "Everything. They are in their own class."
Contras: "Nothing"

Prós: "Prompt and business like"
Contras: "As a business passenger I was told to go to the Avianca lounge this lounge is not Swiss standards the man sitting next to me was in a t shirt and swim shorts I started flying all over since 1952 most in the back so sorry to see such relaxed protocols"

Prós: "I was upgraded for some reason and holy cow was it awesome. Amazing food with more choices of what to eat. Massager in the chair and it nearly lied flat. So amazing and the perfect way to travel on a long flight"

Contras: "Seats too small."

Prós: "Service and food were amazing! The flight crew were wonderful and gave us a tremendous amount of intention!"
Contras: "Nothing... the flight was great!"

Contras: "O voo atrasou mais de uma hora, sem nenhuma justificativa"

Prós: "The crew was very proactive and kind."
Contras: "The delay of almost 40 minutes was extremely uncofortable, once I had a connection to Brazil"

Prós: "Friendly crew members who kept serving food and drinks before asking. Meals, snack, drinks, hot towel, and cookies! The plane was also very clean and apacious enough."

Prós: "zurich a great airport."
Contras: "cheese roll"

Prós: "Great flight. Boarding, departure and arrival on time. Excellent flight attendants."

Contras: "THERE'S SOO LITTLE LEG SPACE BETWEEN SEATS ON THE ECONOMY SECTION IT IS VERY UNCONFORTABLE!!!"

Prós: "The food and beverage offerings were very good. The service was excellent."
Contras: "I wish the dinner service flying from JFK to ZH could be made sooner in the trip to allow more lights out time to relax and try to sleep. I wish all the movies had subtitles so I could read rather than have to deal with the head phones and the bad quality sound they produce."

Prós: "It was a very short flight. Thankfully very short."
Contras: "I paid extra for extra leg room and there seemed to be no difference in leg room between business class and economy class."

Prós: "Crew was more friendly here"

Prós: "Newer plane"
Contras: "I have been flying to Asia on Asian airlines and maybe I have become accustomed to flights and crews that know how to manage a long flight. For example: The crew seemed tentative and untrained. Saw the crew once between the meal at beginning and the meal at the end. I wonder where they can hide for so long on a small plane? Too many announcements by the Captain -- shut up and fly the damn plane! Do you think the crew might replenish the toilet paper on an 8 hour flight? on another note: Seat spacing is adjustable - very close seats Overall--- underwhelmed"

Prós: "La mejor compañia con la que he efectuado este trayecto en económica! Muy recomendable."

Contras: "I couldn't put my seat back properly because the man behind me was too big. Please put big people in spacious places its more comfortable for all."

Prós: "Nada. Assento não reclinava"
Contras: "Confirto"

Contras: "Petiole are treated spending $1000 on a trip as poor with very uncomfortable seats and mediocre food"

Prós: "The crew was very professional in their manner and went the extra mile to make sure the passengers were happy and comfortable. Wine was free and they offered a Baileys with coffee service that was a nice touch."
Contras: "Food was so so. I have had better airplane food. Boarding was not grouped by zones, so was a bit slower than usual."

Prós: "Tripulação muito solícita apesar de não entender o português."
Contras: "Avião quente e velho, comprar da ruim e foi servida muito tarde"

Prós: "Lufthansa is always reliable. Flight was fine. The staff were kind and efficient in their jobs."
Contras: "There is no inflight entertainment on these flight but I brought my own."

Prós: "Nothing"
Contras: "Meals."

Contras: "Better entertainment"

Prós: "Crew very helpful."
Contras: "Both flights late. Food was worthy rather than tasty. Seats small. Too much plastic - why not use non plastic cups. Sexist safety card."

Prós: "Tudo foi bom"

Contras: "As refeições."

Contras: "Boarding by rows would avoid people rushing to line up ahead of time."

Contras: "I checked bags asking “is the baggage delivery fast at Frankfurt”. “Much taste than Edinburgh” was the reply (Edinburgh is reeeeaaaaallllly slow). Sadly Frankfurt too is slow."

Prós: "Pontualidade, conforto e bom atendimento da tripulação."
Contras: "Monitor multimídia nos assentos"

Prós: "Em ar foi bastante rápido."
Contras: "O voo atrasou. Não havia qualquer opção de entretenimento a bordo. A cadeira praticamente não desce."

Prós: "Outstanding service from the flight crew. The food was even good. The flight crew comes around constantly with drinks, food, and just extras and we were seated in economy. Plus, they acted like they were so happy to be able to serve us. What a great trip. Love Lufthansa!"

Contras: "Infelizmente a Enonomy Premium que utilizei era próximo aos banheiros, então o voo todo teve muito movimento, não permitindo relaxar com o conforto esperado"

Prós: "A percepção de segurança e organização fornecem uma tranquilidade para a viagem"
Contras: "Serviço de bordo (Comida) e entretenimento podem ser substanciamento melhorados. A aeronave apresentou vários assentos com problema para reclinar indicando a necessidade de melhoria na manutenção da cabine."

Prós: "Crew was excellent"
Contras: "Food was horrible. Breakfast consisted of a dry muffin and an oreo cookie"

Contras: "Temperatura da cabine muito fria durante todo o voo"

Prós: "Atendimento"
Contras: "Alimentação simples e pouca Sem local para carregar celulares"

Prós: "Atendimento"
Contras: "Alimentação simples e pouca Sem local para carregar celulares"

Contras: "Da falta de atenção com os passageiros depois se um atraso que estavam na conexão, hotel longe transporte só depois de muito tempo de espera 3hs. Chegada ao hotel as 23 hs, jantar improvisado, café da manhã bizarro, servido na recepção pequena muitos tomaram café em pé, pão com manteiga e café puro..."

Prós: "Lufta Hanza canceld the flight"

Prós: "Crew, food and comfort was good"
Contras: "Nothing"

Prós: "Nada."
Contras: "O funcionário que nos atendeu em Beirute era mal educado. Sala VIP horrorosa. O banheiro era pior que o banheiro de uma rodoviária suja. Os assentos são apertados. Na verdade não são assentos de classe executiva. São assentos comuns, em que eles bloqueiam o assento do meio. Não tem banheiro privativo da classe executiva, o banheiro tinha fila o tempo todo. A comida era medíocre. Enfim, jamais pague um voo de executiva pela Lufthansa nessa rota."

Prós: "A EDUCAÇÃO DOS TRIPULANTES E COMISSÁRIOS."
Contras: "A POLTRONA MUITO ESTREITA"

Prós: "Nada"
Contras: "Comida e espaço da aeronave"

Prós: "Nenhuma anotação especial. Talvez apenas o registro do serviço correto da tripulação."
Contras: "A classe executiva nesse voo de Frankfurt para Beirute é uma piada. Pequena, apertada, pior que o assento conforto da gol, mas custa uma fortuna. Não vale a pena."

Contras: "This flight from Athens was delayed which caused us concerned for our connecting flight in Frankfurt to Los Angeles. We told the crew and they were not very empathetic about our concern. It would have been great to have announced overhead or even to us personally all the gates to those of us who were getting connecting flights. We were just told to check the board outside once we landed. Lufthansa could have provided excellent service to my family if they had helped us with our connecting flight gate information to navigate the airport terminal we had never been in before. We literally ran to get our connecting flight which was upstairs once we identified the gate # by ourselves."

Contras: "Sem entretenimento a bordo"

Contras: "Demora na retirada de bagagens"

Contras: "Business class with normal seats and empty seat in the middle is not the same."

Prós: "The flight was very good"

Prós: "serviço muito atencioso. apesar de estar em acentos comuns, achei a Lufthansa mais confortável que a Swiss."

Prós: "Lots of food with free wine"

Prós: "All was good."
Contras: "All was good."

Prós: "Food is provided"
Contras: "Delayed 6 hours on the plane"

Prós: "Food is provided"
Contras: "Delayed 6 hours on the plane"

Prós: "Generally like Lufthansa service - have been flying the airline for 15 years+ Pilots are always excellent"
Contras: "Every flight (to and from India) seems to have the chicken option run out. Why not order accordingly? Had a bad seating experience. LH.com showed that I had completed the boarding process. But when I went to the counter, my seat was changed without my consent (to a worse seat), and I was told that the online process wasn't complete!! Then the website should say accordingly. It's really annoying when this happens. I think the ground crew in New Delhi duped me. At one point, my call button for my meal was ignored for ~30 minutes on the plane. And then I was told there was no more chicken, and handed a veggie wrap. One wonders whether I could have gotten chicken 30 minutes ago!"

Prós: "Pontualidade do voo foi impressionante. Aterrisagem e decolagem ótimos."
Contras: "Tripulação muito seca, só servia bem quem estava no corredor. Passaram reto sem nos servir 3 vezes seguidas. Café da manhã ok, jantar péssimo."

Prós: "Service was exceptional and prompt"

Prós: "New planes, friendly staff, decent space even for economy, great food"

Prós: "The flight is flawless."
Contras: "The business lounge and the shopping options at terminal C in Frankfurt are really poor when comparing to other areas on the same airport."

Contras: "Lufthansa has to upgrade the plane on this flight. The business class comfort is not suitable for a 4+ hours flight. Not at all."

Prós: "Pontualidade e facilidade no embarque."
Contras: "O espaço entre assentos é muito pequeno, fiquei espremido durante a viagem. As telas de Led de entretenimento são muito ruins, forçando as pessoas a baterem o dedo no touchscreen e balançarem a poltrona alheia."

Contras: "I didn't like going downstairs to the bathroom. I'm sure there is a good reason why we did it. Also, the seats are too close together for a trip of that length of time."

Contras: "Stroller damaged by cargo people"

Prós: "Tudo funcionou muito bem."
Contras: "O banco da classe econômica poderia reclinar mais."

Prós: "Todo o serviço de bordo funcionou muito bem. Os alimentos estavam muito bons!"
Contras: "O assento da Classe Economica poderia reclinar mais."

Prós: "Atenção do atendente no aeroporto de Navegantes."
Contras: "O voo foi tranquilo e tive toda a atenção, mas tivemos problemas pois o nosso nome não constava na lista do voo. No aeroporto tivemos a maior atenção para resolver o problema."

Prós: "Educados e atenciosos."
Contras: "Foi td bom."

Contras: "Vôo atrasou quase 5h. Pouca informação para a equipe de solo passar aos passageiros. A aeronave com a poltrona quebrada, não travava reclinada, o entretenimento a bordo desligado. Uma das piores experiências que já tive em vôo. Péssimo!"

Prós: "No Crew."
Contras: "The flight was cancelled, never went."

Prós: "Tripulação"
Contras: "Tudo"

Contras: "Seats looked older generation and configuration not great"

Prós: "Rapidez no embarque e organização"
Contras: "Entretenimento no voo. Não tinha."

Prós: "Foi tudo como esperado ou padrão, nada que foi estupendo para ressaltar."
Contras: "deixar todas empresas aéreas cientes do pacote de bagagem extra que foi pago para você não ter de pagar novamente as pressas na hora do embarque. Foi o que ocorreu com a LATAM em Aracaju."

Prós: "Good crew"
Contras: "Seats way too cramped."

Prós: "Embarque organizado e no horário apesar de ter sido feito no portão J5 que não é dos mais espaçosos. O atendimento da tripulação foi excelente!"
Contras: "A comida é OK, mas a apresentação da comida poderia ser mellhor."

Contras: "Seat comfort"

Prós: "Crew cordiality"
Contras: "Luggage....it is allowed to charge but they shouldn’t charge. During on boarding they communicate that because the cabin was full of hand luggage the rest of the passengers needed to dispatch their hand luggage for free. This occurs only because they charge to dispatch luggage when buying the tickets. So nobody dispatch luggage and those who dis became frustrated because they payed. This unfortunately occurs on all companies."

Contras: "Foi ótimo"

Prós: "Foot rest in coach"
Contras: "Airline reservation staff is rude. LATAM smart phone app not integrated with their systems properly"

Prós: "Aeromoça educada e atenciosa"
Contras: "O overhead bin muito pequeno para a mala de mão, comida péssima, e no desembarque uma mala chegou rápido e a outra depois de mais de uma hora. Outro voo que chegou 40min depois já estava com malas entregues"

Contras: "The flight was late"

Prós: "tripulação"

Prós: "The crew that flew us there was great"
Contras: "they overbooked the flights and the way they communicated it to passengers was a complete disaster. I was able to board and travel but I had to sneak out of the actual line and show my visa appointment receipt to a latam staff person. It was very hard to talk to the staff most of them were just screaming "go to the line" and were not really keen to listening to what passengers had to say. I found a latam person that wasn't really dealing with this situation and managed to get him to talk to other latam staff about my visa appointment. It was pretty stressful for me to have to deal with the possibility of missing such an important event without a good reason."

Contras: "Embarque em Manaus"

Prós: "Close to nothing. If i had to applaud something it would be the fact that you have an option to check in early via your mobile or laptop."
Contras: "LATAM was incredibly unprofessional, alarming, and entirely non-communicative. After a 3 hour delay that caused me (and tons of others) to miss a connecting international flight, LATAM’s telephone servers had the nerve to claim I was a no show and needed to pay them for my absence. This resulted in a long discussion where I was held on hold until they could adequately determine that yes i missed the flight because they held us late. This was the only way that i was able to avoid their charge to me for being a “no show.”"

Contras: "Só elogiar neste espaço. Não anotei nome do comandante do vôo, mas foi excelente. Pousou o avião de maneira muito suave, pela primeira vez não senti impacto ao tocar a pista. Parabéns piloto e equipe."

Prós: "Seats are fairly comfortable. Almost all planes have seats crammed too close together."
Contras: "More choices of TV shows to watch."

Contras: "Space!!!!"

Prós: "Pontualidade"
Contras: "Espaço entre as poltronas"

Prós: "A comida Latam é muito gostosa e boa"

Prós: "Good seat. Nice aircraft Helpful check in."

Contras: "Don’t charge for seat selection. Every passenger deserves to choose their own comfort."

Prós: "The worst flight in my life"
Contras: "Everything"

Contras: "With the red eye flight, there were limited food options. Probably what happens normally, but it was a third leg of a journey for us an we were hungry!"

Prós: "Gentileza da equipe de check-in e tripulação, conforto da classe executiva."
Contras: "Desembarque remoto é sempre mais lento."

Prós: "Crew, on board entertainment..."
Contras: "Boarding was not organized. A lot of food options but only one dish, missed the salad or other options compared to other companies such as Delta, Lufthansa, KLM and etc.. Drinks were ok, lacked alcohol options compared to other companies."

Prós: "O voo foi No horário previsto e o embarque foi rápido"
Contras: "O serviço de bordo"

Contras: "Aeronave sem entretenimento, poltrona desconfortável, lanche sofrível: será que dá prá melhorar, LATAM?!"

Prós: "Tripulação show!"
Contras: "nao tinha comida suficiente para todos os passageiros no voo em horário de almoço, a lojista pisou na bola"

Contras: "Only one gate agent was boarding passengers, which made the boarding process very slow. I was assigned a seat on the aisle in front of the exit row. For a midnight flight, I was really bummed to find out that my seat would not recline! My leg room on the A321 was lacking in comparison with GOL."

Contras: "TV at each seat"

Prós: "O assento era confortável."
Contras: "Faltou um lanche de cortesia."

Prós: "Estou vivo!"
Contras: "Alimentação cara!"

Prós: "Viagem tranquila. Chegou antes do horário previsto ainda que tenha saído atrasado."
Contras: "Embarque confuso e demorado ."

Contras: "Organização na fila de embarque. Estava uma bagunça."

Prós: "We bought "priority boarding" and this was key, because we could board early, choose good seats (exit row) and take our bags on board."
Contras: "It's a short flight, only water offered on board."

Contras: "Servir lanche"

Prós: "Se o passageiro não pedir a água, os comissários também não oferecem."
Contras: "O preço dos produtos oferecidos a bordo são altos até aos passageiros acostumados aos preços de SP - capital."

Prós: "no"
Contras: "everthing"

Prós: "Pontualidade, organização e cordialidade dos funcionários"
Contras: "O desembarque em Brasília"

Contras: "more seat space and padding, no charge for soft drinks"

Prós: "The food and in-fight entertainment"
Contras: "Comfortable seats"

Prós: "That it took me from A-B"
Contras: "My wife’s hand luggage was taken off her and put into the hold, against her wishes. When we arrived in São Paulo, the bag handle had been totally destroyed and the bag dented. During the flight we were only given water, the toilet had no paper or soap. Very poor"

Prós: "Boarding and Check in was really good"
Contras: "The temperature of the plane was too cold. A bit warmer would have been better."

Prós: "Arrived on time"
Contras: "Business class seats too narrow on 767. Needs upgrade"

Prós: "Flight on time and professional crew"
Contras: "N/a"

Prós: "NOTHING. AEROMEXICO NEVER MORE. AEROMEXICO NUNCA MÁS."
Contras: "I just had the worst experience ever with Aeromexico. First, they refused to change my flight, even with me willing to pay any applicable extra-charges. So I went ahead and bought a second flight, from Mexico City to Tijuana. Then, when I arrived at the checkin counter, I was surprised with how unprofessional and disorganized the staff was: nobody was respecting social distance, several people were not wearing a face mask and nobody from the Aeromexico staff was asking them to do so. But the worst part was the fact that my new flight — supposed to leave at 13:05 (AM 176) — only took off at 19:15. We’re talking about a 6:30hr delay and NO SUPPORT from the staff at all during this almost 7 hours of waiting. No clear information, no alternatives, no solutions, nothing. To top it all, after delaying several hours, we finally boarded the aircraft and after 1 hour seating there, the pilot told us that Aeromexico had just told him that his first officer simply wasn’t there, and therefore we couldn’t take of. WHAT??????? We had to leave the plane for another hour or so and the show only came to a finale at 19:15hr when we finally boarded and took of to Tijuana. Anyway, I honestly think I should be reimbursed or at least have 10x, 15x more the miles this flight will give to me."

Prós: "The flight was on time and the crew was great"
Contras: "The organization to keep safety measures and social distance. The crew did not make sure that people were keeping their distance while boarding, and the flight was completely booked"

Contras: "Check in it take more the 20 min. Because they have trouble founding the name even with confirmation num. In flight it was 1 person sick fully cover up from head to toe with out giving information to passengers ahead. My mom have heart problems and I was already concerned for her to travel and with no heads up of someone sick inside the plane my mom was more nervous the normal"

Prós: "Seats"
Contras: "Nothing"

Contras: "1h late departure, but we arrived at the expected time. Seats were not very confortable, but everyone had an individual tv. We bought a flight Montreal-Mexico-Panama City, but for some reasons, it was impossible to get boarding passes for the second part of this flight... We had to check-in again in Mexico city."

Prós: "A comida estava agradável e os filmes também!"
Contras: "Teria sido melhor se eu não ter tomado um banho de chá quente quando as comissárias passaram distribuindo e por algum motivo caiu um copo cheio de chá bem em cima de mim. Péssima experiência."

Prós: "Entretenimento"
Contras: "No voo da cidade do México para Guadalajara perdi a conexão chegando no portão de embarque com 20 minutos de antecedência e o painel de voos indicando BOARDING. Não houve nenhum assistência da cia no deslocamento para a conexão e me fizeram pagar nova tarifa/nova passagem."

Contras: "Flight overbooked, they assigned me a seat 5 minutes before departure"

Prós: "A tripulação foi muito atenciosa. Também o espaço disponível foi maior do que o que vem sendo oferecido por outras empresas aéreas."

Contras: "The staff were pleasant and professional - the online check in was efficient. Really excellent and no recommendations for improvements."

Contras: "O voo atrasou."

Contras: "Tripulação poderia ser mais simpática, poltrona estreita"

Prós: "The aircraft."
Contras: "Mexico needs a new airport."

Prós: "Educação da tripulação"
Contras: "Nem todos os filmes tem tradução para português. Não foi servido comida após o almoço (1hrs antes do pouso)"

Contras: "Should have bilingual people working there"

Contras: "Comida muito ruim, Assentos muito apertados."

Prós: "Plane was comfortable"
Contras: "An hour late which is fine but zero explanation or updates during lengthy process"

Contras: "O tempo de espera entre as conexões"

Contras: "Café da manhã"

Contras: "Poltronas desconfortáveis."

Prós: "Boas informações e tripulação."
Contras: "Poltronas desconfortáveis."

Contras: "O Embarque foi super confuso. Chamaram duas vezes e depois mandaram todos sentarem de uma forma rude. O Voo atrasou quase uma hora."

Prós: "Flight was on time"

Prós: "The flight attendant for this flight she was really nice and friendly good!! Nothing compared to my flight from LAX TO CDM.."
Contras: "The aircraft was late we stay in the aircraft for 1 hour not doing nothing cuz the in flight entretenimient was block until the aircraft was out to take off"

Contras: "La comida"

Prós: "Food was good"
Contras: "Customer service not good...staff not accommodating"

Contras: "I will never fly Aeromexico again or use Kyack again if I do not get some type of compensation......and I ha. Had nothing but good experiences with both in the past on many many occasions"

Prós: "A simpatia da tripulação fez com que uma viagem de 9 horas se torna-se um passeio agradável."
Contras: "Nada que pudesse atrapalhar a viagem"

Prós: "O tempo previsto é de 4 horas, mas foi bem mais rápido."
Contras: "Nada em especial"

Prós: "I like the staff, the seats, the entertainment"

Prós: "Very comfortable. Good service in general."
Contras: "Limited snacks available throughout the flight, only nuts."

Prós: "Appreciated the unrequested upgrade especially after sonmany years and miles travelled with AeroMexico, Delta and its Sky Team partners"
Contras: "Mexico City airport logisitcs off prior Aeromexico flight from Leon (BJX) and then again logistics onto the plane"

Prós: "Rapidez no embarque e desembarque. Muito rápido para pegar as malas"

Prós: "Atendimento a bordo"
Contras: "Wi-Fi não estava funcionando."

Prós: "Todo muy bien"
Contras: "Nada"

Contras: "No food, no entertainment"

Contras: "Rude staff. Airline doesn't respect its own carry-on bag policy. I was forced to leave my bag at the door despite being one of the first on the plane. Seats very close together -- my knees were up against the seat in front of me all night."

Prós: "Sales rep understanding"
Contras: "Sales rep unable to provide compensation when company delays flight for many hours or a day"

Prós: "From checking in and the flight attendants are extremely friendly."
Contras: "That we are going for such a small time!!"

Prós: "How they offered food and snacks and drinks crew was friendly"
Contras: "Boarding took a bit long but other than that everything was perfect"

Contras: "over booked flight"

Prós: "Good hot meal"

Prós: "Conforto das poltronas. Mesmo na area mais simples."
Contras: "Comida, pois nao da pra comer feijao preto no cafe da manha junto com omelete, sistema de entretenimento que nao funcionou por quase 3hs. A equipe tambem parecia nao querer atender os passageiros."

Prós: "costumer service"
Contras: "The way they operate now where you have to pay for checking luggage and that we depart 30 minutes late and Apparently Aeromexico is been having problems with the tickets they don’t work when you go to the scanner and you have to go back and print your boarding pass that’s a problem because you have to start back in the line"

Prós: "Nothing"
Contras: "Aeromexico is garbage, very poor service on the phone, the gate, the airplane. I do not recommend this air line"

Prós: "Flight stewardship exelent"
Contras: "Tunnel passage was frozen had to wait 20 minutes, luggage carrusel not working from landing to exit the airport took" 2 "hrs ridiculous. .."

Prós: "Great staff, smooth ride, entertainment but my screen would restart frequently"
Contras: "Wish there were outlets in the plane or WiFi, the screens would black and restart interrupting your movie."

Contras: "Nosso vôo de miami para o México atrasou e perdemos nosso vôo do México para guarulhos. No balcão de atendimento da aeromexico as opções que queriam nos dar eram as piores possíveis, passar a noite no aeroporto e voltar por conexão por Buenos Aires que está em greve geral ou por nova York com umas 10 horas de espera, em classe econômica sendo q estávamos em executiva. Batemos o pé e por fim nos deram hospedagem e alimentação e nos colocaram no mesmo vôo mas no dia seguinte. O hotel era bom mas o voucher para comer no aeroporto não pagava um hambúrguer. O aeroporto aqui é terrível, fede a esgoto e a companhia é super desorganizada. Destruíram nossas malas e fizeram o maior rolo. Aeromexico nunca mais!"

Contras: "No internet service available."

Contras: "Wifi"

Prós: "Nothing stands out"
Contras: "Plane also delayed"

Prós: "Boa alimentação"
Contras: "Entretenimento a bordo"

Prós: "The crew was so friendly and helpful and nice. Love the whole online entertainment thing that AA does now."
Contras: "There was an awful flight delay and the reschduling options sucked at first. Once that got sorted to my liking, however, everything else was perfect"

Prós: "That the flight ended"
Contras: "Everything. In a flight from Miami/Orlando (full of families) you are not allowed to choose seats, at the gate (where you supposed to change seats) the staff was rude, inside the plan people make their own changes and it gets a mess. Terrible experience."

Contras: "Original flight came in 1.5 hrs late. Missed connection, then sat on the tarmac for 2 hrs before taking off because the pilot was late."

Prós: "Nada"
Contras: "Assento com defeito. Não reclinava nada. Voo atrasado. Confuso por causa do clima. Chegada além de atrasada, demora enorme no desembarque."

Contras: "Estive em Dallas em conexão para montreal e não consegui voar. A cia não deu assistência e tive um b prejuízo de mais de 10mil reais"

Contras: "The chairs"

Prós: "The seating and leg room was comfortable."
Contras: "Since my ticket was "basic" I was put in the last boarding group and given a middle seat; my mother was also in a middle seat. Once boarded I noticed everyone around me was separated from their families--to the point where a baby was transferred 3 times over my head between the parents!"

Prós: "The crew was very nice Seats very confortable"
Contras: "Honestly nothing could be done better. Loved it!"

Contras: "Better customer service, better customer experience, no delays"

Prós: "Tudo"

Prós: "Tripulação amável."
Contras: "Comida. Nunca vi tão ruim e limitada, e olha que viajo muito!"

Prós: "Muito boa tripulação"
Contras: "Não havia nenhum tripulante que falasse português em um voo para o Brasil."

Prós: "Nada"
Contras: "Não serviram lanche num voo de 6 h, só biscoito e suco e não tinha o que comprar! Esgotou antes de chegar no meu assento. Tripulação mal educada, o voo atrasou, turbulento quase o tempo todo. Não houve tempo habil pra comprar nada de lanche porque o voo de Los Angeles chegou em cima do embarque dele"

Prós: "The crew was excellent!"
Contras: "I think quality of food Is not the same as it used to be. I travel frequently to Europe and breakfast served was not really anything special."

Contras: "Tripulação barulhenta conversando e gritando em voo noturno . Não existia fones disponíveis"

Prós: "Pontual e hospitalidade no check in"
Contras: "Comida ruim no jantar, cafe da manha nao tinha nenhum tipo de proteina, somente croissant, fruta, suco e cafe. Comparando com a Air France, qualidade da comida foi bem inferior"

Prós: "A variedade de filmes e opções de entretenimento."
Contras: "O ritmo do serviço de jantar parecia atender mais o interesse da tripulação, para "se livrar" do trabalho e p[oder descansar, do que em oferecer um bom serviço aos clientes. A iluminação da aeronave também é apagada antes do término do jantar, aparentemente para acelerar a conclusão da atividade. Decepcionante."

Prós: "Equipe super atenciosa e simpática. Desde os funcionários do aeroporto até os do voo."
Contras: "Assentos na classe econômica um pouco apertado, deveria ter um encosto pros pés para tornar mais confortável."

Prós: "New Plane interior"

Prós: "A AA está com aviões reformados e peguei um 787 Dreamliner de LAX para GRU, na saída de emergência. A poltrona é bem confortável, os banheiros estiveram surpreendente limpos até o final e os horários foram respeitados."
Contras: "O atendimento das FAs foi daquela secura habitual, a comida era um lixo de chicken or pasta usual e o entretenimento conta com nos filmes, mas leve seu fone de ouvido porque o que eles entregam é ruim de doer."

Prós: "Seat very small"

Contras: "The flight from Miami to Sao Paulo was delayed, therefore, I lost the flight from Sao Paulo to Asunción, those from Latam did not give me any solution and they sent me to the people of American Airlines saying it was their fault. I traveled 3 hours through the whole airport and they did not give me any solution, no new flight."

Contras: "Left Newark 2 hours late which mean missing connections in Chicago by 20 minutes. From that point on American was inept in getting me to MSP."

Prós: "Nada superou as expectativas"
Contras: "O atendimento no aeroporto nos USA foi terrivel, com atendentes mal-humoradas e sem nenhuma vontade em ajudar. Houve atraso na decolagem do aviao de quase 1hora. O voo nao estava lotado, no entanto, apesar do conhecimento, me deixaram embarcar em uma poltrona recem-vomitada. Apesar da limpeza o cinto de seguranca apresentava o cheiro caracteristico. Ainda assim, viajei nessa poltrona usando o cobertor da companhia para abafar o cheiro. As refeicoes oferecidas eram horriveis as duas."

Prós: "Janela do avião com gradiente de abertura"
Contras: "Demora no raio x no terminal 4 em LAX"

Prós: "Pontualidade."
Contras: "Não tem entretimento individual a bordo e nem comida. Só biscoitos secos."

Prós: "I landed safely"

Prós: "Tripulação muito fofa. Conforto ok. Entretenimento muito bom."
Contras: "Comida sempre nada demais - poderiam melhorar muito. Problema no check-in - cheguei com uma mala de 27 kg e disseram que agora para o Brasil é 23 kg. Mencionei que sabia lógico disso, mas que tinha lido na noite anterior minha reserva da American e dizia que era de 32 kg. Eu disse que teria que seguir o que estava falando e eles nem quiseram ler o email que a própria American me enviou. No final a passagem tinha sido emitida em novembro e podia ser uma de 32 kg."

Prós: "Realmente pontualidade foi o ponto chave para o sucesso do voo"
Contras: "Classe econômica é muito apertada, a meseniha de comida fica encostada no seu colo, qualquer movimento pode derrubar o alimento"

Prós: "Nada, mesmo pagando o que se paga em outras companhias para ir de Exec, a exec da American nada mais é do q uma econômica com mais espaço."
Contras: "Tudo!"

Prós: "Classe executiva oferecida espontaneamente pela AA"

Prós: "Flight attendants friendly."
Contras: "So many rows of seats crammed in and no where for people to put their bags. People from front of Llane had to go to rear to place and retrieve their luggage. Maybe space the rows a little better or retire these older planes."

Prós: "Price"
Contras: "No complains"

Prós: "Aeronave limpa, nova e bem arrumada."
Contras: "O conforto da aeronave deixa a desejar. Alimentação não agrada. Muitas das telas de entretenimento não funcionavam."

Prós: "I liked the food and the fact that we had booked good seats in Economy so we were comfortable."
Contras: "We weren't able to choose the movies etc. We were forced to watch what the airline picked on a big screen. Old plane."

Contras: "Past was dry... It was the first time but changed my experience"

Contras: "Three hours delay. I paid for a upgrade to first class. But because of the flight change i didn't get to keep my upgrade and I had to beg for a refund. I have had two trips in the past 5 days and all flights have been anywhere from 1 to 3 hours late. Worst experience with AA I have had in a long time."

Prós: "O serviço de embarque do Aeroporto LAX é ótimo , tripulação cordial e atenciosa."
Contras: "As opções de alimentação são limitadas"

Prós: "Efficient crew"
Contras: "Very full no isle seat!"

Prós: "My flight is tomorrow"

Prós: "Acesso rápido e funcionários práticos."
Contras: "Avião velho, cadeiras apertadas, pequeno, comida ruim... VIAGEM EXTREMAMENTE DESCONFORTÁVEL."

Prós: "Avião era novo."
Contras: "Impressionante a descortesia dos funcionários da aa. Parece que são treinados para serem grossos e antipáticos."

Contras: "The crew were rude, the food was not good, there was just one movie to see (in a shared television). I bought the tickes to flight by TAM and they changed to American airlines at the last time."

Prós: "It got me there safely without delays."
Contras: "Food isn't good. the connections can be offered in a much better and time efficient way but they were not. I had to change airports in NYC with a 7-hr layover while they could've flown me to JFK (there was available flights). Same thing with coming back, a long layover in Texas."

Contras: "Voo atrasado, faltou manutenção no avião, sem conforto algum, sem entretenimento e, para finalizar, minha mala nova chegou quebrada no destino final. Nunca mais vou de American Airlines."

Prós: "O avião estava em um de seus primeiros voos. O 787 é mais silencioso, tem janelas maiores e com tecnologia que "escurece" as mesmas até o total blackout, WiFi a um preço justo, a classe econômica premium é equivalente a executiva de muitas companhias aéreas com um preço muito mais justo. A American surpreendeu nesse voo e ganhou minha fidelidade que até então estava com a Latam."
Contras: "Apesar do preço justo, o WiFi deu algum trabalho para ser configurado, já que precisei descobrir sozinho qual era o endereço para comprar o WiFi. A velocidade não era das melhores, mas dava para navegar, fazer downloads e usar mensageiros e redes sociais tranquilamente."

Prós: "New equipment. Film choices, crew, complementary beverages"