Encontre passagens aéreas baratas de Minas Gerais para Colômbia

Contras: "Better seats"

Prós: "A tripulação foi muito bem."
Contras: "O conforto para o pernoite poderia ser melhor."

Prós: "Great customer service at check-in, gate and wonderful crew! The flight attendants were some of the best I've had on any airline."
Contras: "We were seated in the back row and the seats did not recline. What made that even worse, is they are COMPLETELY upright. I mean you are sitting at nearly a 90 degree angle! The other rows un-reclined had more recline than the last row. This was an older 737 and those seats never should have been installed on that plane. Luckily, there were a few empty seats and we were able to move, although not together. 3 of our 4 flights were on newer planes, and on one other flight we were also seated in the back row. But, those seats reclined and were as comfortable as any other seat on the plane. COPA, if you're reading this, kudos to your great operation, but do NOT use that horrible old 737 on such a long flight. Or, only use those seats for standbys!"

Prós: "Da comida"
Contras: "As poltronas, depois de 6h de vôo, pareciam feitas e pedra."

Prós: "The choices of entertainment were good. The crew members were friendly and accommodating. The snacks were good and the drink options were excellent!"
Contras: "The airport staff did not properly communicate the changes about the flight delay and gate change - no explanation was given as to why there were changes."

Prós: "Average."
Contras: "Everything."

Prós: "I loved the quick flavor flight and the staff was very kind!"

Contras: "They canceled the flight last minute and I had to spend the night and I missed work and a doctors appointment. I asked to be put on another flight and they told me to wait and when I asked again they said they couldn’t cuz the flight left. If they would have changed it in the first place then I woud"

Prós: "Loved the leg room in the emergency seat row"
Contras: "Wider seats in economy"

Prós: "Entertainement"
Contras: "Food"

Contras: "Food and entertainment options. Also layover was too long, but this is not their fault, all flights were on time"

Prós: "Os funcionários"
Contras: "Cadeiras apertadas."

Contras: "As cadeiras são muito apertadas."

Prós: "bom entrenimento, com filmes oscarizados em 2019. bom espaço para as pernas. serviço de bordo com jantar e lanche de boa qualudade."

Prós: "atendimento rápido. avião moderno, confortável e com bom espaço para as pernas, mesmo com meus 1,87m. e teve serviço de refeição, com jantar e lanche, diferentemente do vôo de ida que não teve jantar..."

Prós: "Tripulação"

Prós: "A tripulação foi de uma atenção super especial"
Contras: "Nada"

Prós: "Como viajamos na saída de emergência, tivemos uma viagem excelente, com muito conforto. A tripulação foi de uma atenção super especial."
Contras: "Creio que o plano de refeições."

Prós: "apesar de ser um voo de 75 minutos, serviram lanche com bebida. tripulação muito simpatica. que diferença da tripulação internacional..."
Contras: "o atendimento em terra é muito ruim. depois que vc desembarca do voo internacional para fazer a conexão não tem ninguem para auxiliar os passageiros para onde, qual será o portao de embarque. o passageiro que se dane numa peregrinação... muito cansativo em um aeroporto grande como o de Tocumen."

Prós: "o atendimente em terra e a qualidade da aeronave, nova e bem espacosa."
Contras: "foi meu primeiro vôo intercontinental que nao houve serviço de jantar. apos 30 minutos de voo serviram um saquinho de snacks com bebida. e somente após 5 horas de vôo serviram algo que poderia ser o breakfast, se fosse mais saboroso. minha primeira experiência com a Copa que se tornou decepcionante."

Contras: "Como sempre, a tripulação da copa do voo panama/Guarulhos parece que está com salário atrasado! Sempre indispostos e sem educação!"

Prós: "There is nothing to like because this flight did not happen."
Contras: "Please see my previous review for my updated itinerary. This Panama City --> Cartagena flight did not happen and instead I was routed to Chicago--> Newark --> Bogota --> Cartagena. The last flight was operated by Avianca. DUE TO the fact that my very last, 55-minute, domestic flight in Colombia was operated by Avianca, it was to my very unpleasant surprise that United decided they were not going to be responsible for the bag which was left behind IN CHICAGO. I emphasize it's in Chicago, because that would not fall under Avianca's responsibility but rather United. I've had an absolutely awful time trying to get in touch with United and Avianca customer service, I've received both conflicting and incorrect/untrue information from both parties, and it's been 4 days now that instead of enjoying my family vacation I've been trying to sort this mess out with my missing luggage. DISASTROUS"

Prós: "Smooth flight; flight attendants were courteous and attentive; limited entertainment; screens were too small."
Contras: "The beef stew was too salty; dirty bathrooms"

Contras: "Malas extraviadas e não encontrei ninguém para me ajudar!"

Prós: "A pontualidade da Copa é impressionante, pena que não vão muito além disso."
Contras: "A equipe de bordo foi muito simpática, mas a comida meia boca, entretenimiento de bordo inexistente com filmes antigos e uma péssima qualidade das telas, e isso. Business..."

Prós: "Atencion camisa y eficiente con confort y simpatía"

Contras: "Apesar de ser a capital do país, a Copa continua disponibilizando aviões em BSB sem entretenimento individual."

Contras: "please email me where i can reply"

Prós: "The staff really helpful"

Prós: "A tripulação bem educada"
Contras: "Não tem um entretenimento p crianças . Sem espaço . N tem opção de comida ."

Prós: "O atendimento da tripulação"
Contras: "As cadeiras pouco reclinável , pouco espaço . E a comida também n gostei poucas opções"

Prós: "Tve food os good"
Contras: "The fly EXCELENT"

Prós: "Everyone super welcoming and kind"

Contras: "Our flights were delayed and on top of that, we had to run to reach the gate (which was changed without any notice)"

Prós: "Service is awesome, plus the amenities are great; food, drinks, TV."

Prós: "Tv"
Contras: "O resto e mais do mesmo"

Prós: "Nothing! The plane had electrical problems. Had to sit on the tarmac for close to an hour."

Prós: "Quando se fala em voo com conexão a expectativa geralmente é de algo muito cansativo. Não foi o caso. Equipe de check in muito prestativa e eficiente. Poltrona espaçosa com boa tela de entretenimento e USB funcionando. Isso faz diferença:) Vôo tranquilo e no horário."
Contras: "A parceria com Star Aliance Gold e superior precisa ficar mais clara. Parceria pra acumular milhas, mas não pra usar os benefícios de embarque. Sugiro um maior esclarecimento para o consumidor e para o time de terra."

Contras: "Seats didn’t recline but I managed to sleep the first hour anyway"

Prós: "Comfortable seats"

Prós: "Voo tranquilo"
Contras: "Da comida"

Contras: "Limpeza."

Contras: "Da necessidade de colocar spray perfumado no teto para esconder o cheio de suor da viagem anterior. Quem tem alergia sofre muito. Falta de reclinado das cadeiras."

Prós: "Pontualidade"
Contras: "Comida, embarque no aeroporto do Panamá sem conforto nenhum. Ficamos em pé esgotando a hora do voo."

Prós: "Pontualidade, voo super tranquilo, equipe muito bem treinada"
Contras: "Não ter tela individual para visualização de filmes afinsa"

Prós: "It was a short flight."
Contras: "We were assigned the last row and were separated again."

Prós: "O serviço e tripulação, apesar de sisudos, são eficientes."
Contras: "Avião velho, 7 horas sem entretenimento individual, mesmo na CLASSE EXECUTIVA, reclinação da poltrona é mínima, espaço apertado, sem apoio para os pés. Voo parece interminável!!!!!"

Contras: "Passei frio. Faltou cobertor e travesseiro."

Prós: "Sistema de entretenimento"
Contras: "Devido ao atraso por pane no vôo anterior, perdemos a conexão original e tivemos que aguardar por 7 horas o próximo vôo. Mesmo depois disso nos colocaram na penúltima fileira da aeronave...e por isso fomos os últimos a desembarcar e fomos para o fim da fila de imigração. Para quem ficou tanto tempo aguardando no aeroporto, merecíamos uma respeito maior."

Prós: "Tripulação bastante solícita, do entretenimento e boas luzes de leitura."
Contras: "Assentos muito próximos um ao outro, desconfortável pra gnt cm 1.80m."

Contras: "Eu poderia ter conseguido ir viajar. Recebi o bilhete na madrugada e tive que comprar outra passagem. Péssimo atendimento da Kayak.... NUNCA MAIS"

Prós: "Tripulação prestativa e simpática"
Contras: "Aeronave antiga, configuração de assentos ruim, sem tomadas ou telas para os passageiros."

Prós: "No Crew."
Contras: "The flight was cancelled, never went."

Prós: "Bom atendimento, pontualidade e preço justo"
Contras: "Distanciamento social entre os assentos"

Prós: "Assento desconfortavel"
Contras: "Assentos mais confortaveis"

Prós: "New plane, nice crew, good entertainment, good food."
Contras: "The flight was delayed by 4 1/2 hours and it was handled horribly. First, I had to wait at check-in for 1 hour despite having checked in online. Next, we were told hourly-wise to check-in at the gate to find out when our flight would leave. This was a hassle and caused me a lot of stress since I had to make new plans with a new itinerary for my arrival in Chile where I was supposed to meet my elderly parents. The staff kept telling me they didn't know when we'd leave asking me to check back four times before they were able to give me a definite time. Aweful experience that caused me a lot of stress and inconvenience."

Contras: "Foi ótimo"

Contras: "Latam Airlines has the worst service for the fare paid. We were charged for two carry on bags while other passengers with same bags didn’t have to pay. Crew gave us stupid explanations to justify charging us like you are in the boarding group 7 which we never asked to be placed. It’s the airline business to choose some passengers to charge $100000 Colombian pesos for getting bags, and then after being forced to pay for the bags crew doesn’t give a receipt so we wouldn’t have proof of the fraude. Charging for bags is at discretion of crew. When buying the tickets for me and my family I checked the policy about luggage and the website doesn’t state about being charged for getting regular size bags like ours."

Prós: "The crew was very professional and we the customers were very happy to have this team"
Contras: "None it was a great flight"

Contras: "The flight was late"

Prós: "Nada"
Contras: "Cadeira, comida etc."

Prós: "THE WAY THE PLANE IS LOADED WITH SEATS IN BACK LOADED FIRST AND FRONT SEATS LOADED LAST SO DON'T HAVE TO FIGHT THROUGH ALL THE PASSENGERS BLOCKING FRONT AREA"
Contras: "FOOD IS MOST TASTELESS OF ANY AIRLINE FOOD WE'VE EVER HAD ON THE MANY AIRLINES WE'VE BEEN ON AROUND THE WORLD"

Prós: "The crew that flew us there was great"
Contras: "they overbooked the flights and the way they communicated it to passengers was a complete disaster. I was able to board and travel but I had to sneak out of the actual line and show my visa appointment receipt to a latam staff person. It was very hard to talk to the staff most of them were just screaming "go to the line" and were not really keen to listening to what passengers had to say. I found a latam person that wasn't really dealing with this situation and managed to get him to talk to other latam staff about my visa appointment. It was pretty stressful for me to have to deal with the possibility of missing such an important event without a good reason."

Prós: "Tripulação tranquila."
Contras: "O lanche."

Prós: "Rapidez"
Contras: "O Wi-Fi não estava funcionando"

Prós: "Seats were fairly comfortable. Almost all seats on planes are tightly crammed together."
Contras: "More options of TV shows to watch."

Prós: "Seats are fairly comfortable. Almost all planes have seats crammed too close together."
Contras: "More choices of TV shows to watch."

Prós: "I love the airplane, the service and the food. Was a GREAT AIRLINE!"
Contras: "Maybe innovation..."

Prós: "Gentileza da equipe de check-in e tripulação, conforto da classe executiva."
Contras: "Desembarque remoto é sempre mais lento."

Prós: "Absolutely nothing Flight was overbooked"
Contras: "You can not overbook!!!!!!!"

Prós: "O voo foi No horário previsto e o embarque foi rápido"
Contras: "O serviço de bordo"

Prós: "O embarque aconteceu de maneira rápida e o voo saiu no horário."
Contras: "Conforto entre acentos é ruim, e a não opção de troca de acento durante o check-in a não ser pagando pela troca, mesmo para acentos padrões é ruim, principalmente para quem viaja acompanhado."

Contras: "Embarque pelo finger."

Prós: "Nada"
Contras: "Espaço das poltronas horrível. Comprei espaço maior e continuou apertado"

Prós: "Quick check in online"
Contras: "Plane was 2 hours late taking off and we missed our connecting flight."

Prós: "The plane has a huge leg room space, the chairs are very comfy."
Contras: "The check-in and the baggage drop process in the counter is absolutely slow, as well as the boarding process. I wasn't able to do the check in online."

Contras: "Tenho 70 anos e a aeromoça não me ajudou a colocar a mala no local adequado. Era uma viagem de 8 horas e eu precisava de coisas que estavam lá dentro. As janelas azuis prejudicam a visibilidade. Pedi café e eles se esqueceram. Uma das vezes que pedi água, não fui atendida.Levantei me e fui pegar."

Prós: "O assento era confortável."
Contras: "Faltou um lanche de cortesia."

Prós: "Cheguei vivo."
Contras: "Comida ser fornecida sem custo adicional."

Prós: "O atendimento no balcão. A atendente foi muito cordial e resolveu imediatamente minhas questões."
Contras: "O lanche oferecido. Estava muito seco"

Prós: "Nothing."
Contras: "The Wamos airlines really bad plane, no tv working."

Prós: "Se o passageiro não pedir a água, os comissários também não oferecem."
Contras: "O preço dos produtos oferecidos a bordo são altos até aos passageiros acostumados aos preços de SP - capital."

Contras: "Espaço"

Prós: "no"
Contras: "everthing"

Prós: "Pontualidade, organização e cordialidade dos funcionários"
Contras: "O desembarque em Brasília"

Prós: "Tripulacao e atendimento"
Contras: "Assento, duro e apertado na business... LATÃO"

Prós: "Crew was extremely unfriendly"
Contras: "Better service. Train your people. Learn from azul airlines"

Contras: "Muito triste minha bagagem nao apareceu na hora do desembarque viajei na classe executiva essa e a ultima vez"

Prós: "Não ocorreu atrasos."
Contras: "Escolha de assentos sob pagamento, despacho de bagagem sob pagamento, sem oferta de lanches"

Prós: "Nada"
Contras: "O voo atrasou fazendo com chegássemos ao destino final com 12 horas de atraso e perdendo o velório e enterro de um familiar, pois esse era o objetivo da viagem"

Prós: "Left on time."
Contras: "Inform people of the fee of about $50 that needs to be paid to enter the island!"

Prós: "Rapidez no embarque e welcome drink."
Contras: "Aeronave muito antiga, o controle da multimídia não funcionava corretamente, o fone de ouvido falhava quando ligado no modo de cancelamento de ruído e o multimídia travou 2 vezes e precisou ser reiniciado durante o voo."

Prós: "Embarque foi muito eficiente e rapido"
Contras: "A aeronave entrou em manutenção minutos antes da decolagem provocando um atraso de 45 min. Adicionalmente o descanço da minha poltrona estava quebrado."

Prós: "Service is better . Has improve a lot"

Contras: "Os bancos são muito próximos um do outro e não tem espaço para a perna"

Prós: "Nothing"
Contras: "I actually tried to cancel this flight 5 hours after booking it and was not able to. I wanted to book something before prices changed and was not able to go. When trying to cancel I was hung up or disconnected from 6 times. Each time calling back with 10-15 of wait time. Finally got through and was told it's non refundable. Why kayak even deals with companies like this I have no idea. I finally cancelled and I'm still getting emails aasking how my flight was."

Prós: "O atendimento do pessoal. Desde o balcão de check in até a tripulação. A comida."

Prós: "food and flight attendants"
Contras: "not enough room for legs in latam and japan airlines...I know is just economy class but still for such a long flight it should be a bit more comfortable"

Prós: "On time"
Contras: "Travel agency accessed through kayak (kiwi travel) didn’t allow for online check in ahead of time. It also didn’t allow for seat selection ahead of time, so I was stuck with middle seats both ways."

Prós: "NOTHING. AEROMEXICO NEVER MORE. AEROMEXICO NUNCA MÁS."
Contras: "I just had the worst experience ever with Aeromexico. First, they refused to change my flight, even with me willing to pay any applicable extra-charges. So I went ahead and bought a second flight, from Mexico City to Tijuana. Then, when I arrived at the checkin counter, I was surprised with how unprofessional and disorganized the staff was: nobody was respecting social distance, several people were not wearing a face mask and nobody from the Aeromexico staff was asking them to do so. But the worst part was the fact that my new flight — supposed to leave at 13:05 (AM 176) — only took off at 19:15. We’re talking about a 6:30hr delay and NO SUPPORT from the staff at all during this almost 7 hours of waiting. No clear information, no alternatives, no solutions, nothing. To top it all, after delaying several hours, we finally boarded the aircraft and after 1 hour seating there, the pilot told us that Aeromexico had just told him that his first officer simply wasn’t there, and therefore we couldn’t take of. WHAT??????? We had to leave the plane for another hour or so and the show only came to a finale at 19:15hr when we finally boarded and took of to Tijuana. Anyway, I honestly think I should be reimbursed or at least have 10x, 15x more the miles this flight will give to me."

Prós: "A comida estava agradável e os filmes também!"
Contras: "Teria sido melhor se eu não ter tomado um banho de chá quente quando as comissárias passaram distribuindo e por algum motivo caiu um copo cheio de chá bem em cima de mim. Péssima experiência."

Prós: "Entretenimento"
Contras: "No voo da cidade do México para Guadalajara perdi a conexão chegando no portão de embarque com 20 minutos de antecedência e o painel de voos indicando BOARDING. Não houve nenhum assistência da cia no deslocamento para a conexão e me fizeram pagar nova tarifa/nova passagem."

Prós: "Nothing."
Contras: "Disaster of a flight - two hours late and blew connections in Mexico City for 11 people in our group."

Prós: "It was empty"

Prós: "A tripulação foi muito atenciosa. Também o espaço disponível foi maior do que o que vem sendo oferecido por outras empresas aéreas."

Contras: "Terrible experience at check-in in Tuxtla Gutiérrez. Aeromexico really must do a better job."

Contras: "O voo atrasou."

Prós: "Nothing outstanding."
Contras: "Seats Could be more comfortable. The seat was too stiff."

Prós: "Plane is nice"
Contras: "Food"

Contras: "Tripulação poderia ser mais simpática, poltrona estreita"

Prós: "Missed it"
Contras: "Give back money"

Prós: "Educação da tripulação"
Contras: "Nem todos os filmes tem tradução para português. Não foi servido comida após o almoço (1hrs antes do pouso)"

Contras: "Comida muito ruim, Assentos muito apertados."

Contras: "O tempo de espera entre as conexões"

Contras: "Café da manhã"

Contras: "Poltronas desconfortáveis."

Prós: "Boas informações e tripulação."
Contras: "Poltronas desconfortáveis."

Prós: "Seevice and food were outstanding"
Contras: "The selection of both movies and series was a bit poor. Nothing interesting to watch"

Prós: "Everything was great. Service, food and drinks"
Contras: "Nothing"

Prós: "I was afraid I my not be able to recline my chair but thankfully it worked, i was so much more confortable than the firts flight."
Contras: "to much use of plastic for the food. The planet is full of plastic. By the year 2050 there will be more plastic than fish in the ocean. AEROMEXICO can do something about it, be part of the solution, just by changing the cups to paper cups and the forks,spoons and knifes to reusable ones."

Prós: "Nada"
Contras: "No pude tomar mi vuelo por un error entre su plataforma, la de priceline y la de Aeromexico en el que finalmente salí afectada yo.. Es la peor experiencia que he tenido y no volveré a utilizar sus servicios."

Prós: "Hot food Free entertainment Great Cabin crew fluent in english Airport staff friendly and fluent in english All staff efficient and tolerant of non native speakers"

Contras: "O Embarque foi super confuso. Chamaram duas vezes e depois mandaram todos sentarem de uma forma rude. O Voo atrasou quase uma hora."

Contras: "Two one way tickets were purchased to Cancun. The layover was 2 hours... but since the first carrier was late, it caused us to miss our connecting flight. Because the 2 tickets were from different carriers, the airline charged us $1600 to buy new tickets. I would never buy tickets this way again."

Prós: "Free movies, bags, snack, friendly crew."
Contras: "You promised a full meal, I got a small ball of pasta, zero protein."

Prós: "I had a lot of space for legs on this one, and was seated o the last row with the fun air crew"
Contras: "Waiting on taxi for an hour before take off."

Contras: "La comida"

Prós: "I upgraded to Premium on this leg of my flight and the seats were very comfortable for a reasonable price."
Contras: "Boarding process. The Zone lines are formed a very long time before boarding really begins. Why?"

Prós: "Flight on time. Interior airport signage very difficult to find your way around. However airport staff around to help."

Prós: "Flight on time and as comfortable as one can get in economy."

Prós: "I liked how staright-forward the whole process was. No different if I was flying anywhere else. I didn't feel like I didn't know what was going on because I didn't speak Spanish."

Prós: "Again food service was good."
Contras: "On this flight my husbands screen didn’t work at all. So I’m both flights we were forced to share."

Prós: "It would be nice if you could use the AeroMexico app and watch entertainment on your phone, without paying."
Contras: "There was throw up on the row in front of me and since no one on the flight before said anything it didn’t get cleaned up right so it had a smell to it."

Prós: "There was great service at the desk when I needed to have my flight rescheduled. Friendly staff in flight as well."
Contras: "Having less than an hour to deplane, go through immigration, them security just isn't enough time between flights. I missed my plane as Guadalajara immigration took almost 2 hours at 5:45am. I then had to add another flight to my itinerary. Planes are somewhat old."

Prós: "A simpatia da tripulação fez com que uma viagem de 9 horas se torna-se um passeio agradável."
Contras: "Nada que pudesse atrapalhar a viagem"

Prós: "O tempo previsto é de 4 horas, mas foi bem mais rápido."
Contras: "Nada em especial"

Contras: "Llegue temprano al mostrador me paso a Migracion sabiendo que mi pasaporte estaba roto y no pude viajar perdiendo mi vuelo si el me uniese dicho eso yo uniese tenido tiempo de ir a sacar pasaporte nuevo y poder viajar y me cobran otra maleta y no me regreso el dinero sabiendo que no viaje"

Contras: "No personal entertainment. The plane was too old. No previously allowed to choose seat."

Prós: "Puntualidad y Servicio ... Excelente aterrizaje !"

Prós: "Rapidez no embarque e desembarque. Muito rápido para pegar as malas"

Prós: "Atendimento a bordo"
Contras: "Wi-Fi não estava funcionando."

Prós: "The huevos rancheros that they served for breakfast was pretty good and our flight arrived early."
Contras: "It was awful. My original flight was scheduled to depart March 30 at 11:55. Then Aeromexico changed it to 1:35am in March 31. They refused to let me change flights when this happened. I wanted to fly standby on an earlier flight, so I called everyday for 2 weeks to confirm how many seats were left. Everyone I talked to told me I could fly standby if it was he same day as my ticket. I got to the airport and the flight attendant at check in told me “standby doesn’t exist.” When I asked how much it would be to change my ticket, she just said “very expensive.” She told me she’d have to check me out of my current flight and risk me losing my seat on that flight, because it was overbooked just to see the price for the earlier flight. I told her I’d be willing to pay up to $200 to switch to the earlier flight and she told me it was very expensive and she wouldn’t do it. I came back later that night and took my scheduled flight. I carried on my bag from SFO to MEX. On my second flight from MEX to BOG, the attendant told an older woman she had to check her bag because the overhead was going to be too full. I volunteered to check my bag instead so she could keep her bag. Then Aeromexico lost my bag. When I got to BOG, they told me I couldn’t have a voucher because it was my fault for bringing a bag that was too big. Finally they gave me $100 because the next day was Easter and I had no clothes for church. I wasted over 2 hours of my vacation at the Bogota airport while Aeromexico searched for my bag. They said they’d call as soon as they found it. No one ever called. I called and they asked “what color is your bag?” I said “red” and the attendant said they had it. It was delivered several hours after this call despite the fact that the airport is less than 20 minutes from where we are staying. I didn’t think an airline could be worse han United, but Aeromexico steals the cake."

Prós: "New airbus. It is quiet & comfortable. Free snacks. Good selection of free movies."
Contras: "That our boarding gate was changed. I had wheelchair assistance so it was a little scary hoping that the assistant would come get me in time. It all turned out OK ."

Prós: "We upgraded to the "MA" seats and it was so worth it."
Contras: "The food was so so."

Prós: "Same as above"
Contras: "No issues"

Prós: "On board service, entertainment and food was a nice surprise. Wine and beer offered free of charge with the meal, great movie selection without charge as well and very helpful crew during the boarding process. Seats in economy had plenty of leg room and space on the sides."
Contras: "Food was good and better than my experience with other airlines but still not as good as it use to be a few years ago."

Prós: "Food was good & entertainment with a good movie."
Contras: "Boarding was as always too long and the arrival to Tom Bradley terminal is always a pain in the neck nowadays."

Prós: "Flight on time, friendly staff, smooth flight, his service, no long waits."
Contras: "I received an email the day of my flight announcing it was delayed an hour. Others also received this notice. I changed my plans accordingly and when I arrived at check-in was told I had just made the cut, and had only ten minutes to get to the gate. I explained the timing and was confused. They told me the flight was on time and that the email about the delay was just "a glitch". Not a harmless glitch. There was no communication before boarding to explain the mistake."

Prós: "Boarding ran very smoothly, nice staff. It was nice having WiFi during the flight. Very good leg space between rows"
Contras: "Food was not the best. Just one option of breakfast, it has been better. Awful, awful landing! One of the worst landings of my life and the captain said nothing about it."

Prós: "Nada"
Contras: "O serviço"

Contras: "I never got to fly !!! I was flying to Rio de Janeiro from USA and my flight got canceled, so I never made it to Rio therefore I wasn’t able to fly to São Paulo . I called you guys and the airline to see what you could do for me . Very bad customer service considering there’s a pandemic. I understand certain flights are non refundable but during the circumstances you could’ve gave a voucher to use later but instead you tried to charge me more money to make changes when I didn’t even know when I was able to fly. To all this I lost my money and my chance to fly later . Never again I will buy anything from Kayak . You just lost a customer!!!"

Contras: "If I had at least boarded the flight I could have given feedback. But I didn't get in! I spent 6 hours at the airport waiting for my flight, with check in done and missed the flight. And on my ticket I didn't have the gate number or the terminal, the goalkeeper said he would let me know when the flight was leaving, the hours passed and I didn't hear him calling me. until near the departure time I went to ask the employee and he said that the flight had left a long time ago and that the entrance was on the opposite side of where I was and they did not warn me ... now I'm here at the airport with no place to sleep, waiting for my other flight with a connection to Brasilia that leaves 6 am where I will wait for almost 12 hours to be able to get home. remembering that my flight from São Paulo to Cuiabá was 3 hours long and I will have to wait for almost 24 hours. A goalkeeper was super arrogant with me, gave me no support and even told me that if I was in the United States I would be waiting for 3 days at the airport sleeping on the floor, so it was ok."

Contras: "No masks. I didn't like it."

Prós: "A cadeira era confortável."
Contras: "O embarque em Guarulhos foi confuso porque demoraram a confirmar o voo assim como o portão de embarque. Perguntei para vários atendentes e toda hora me falavam um portão diferente."

Contras: "It was 1.5h late"

Contras: "Flight was an hour late. Should have boarded 30 minutes earlier!"

Prós: "Great crew & comfortable seat"
Contras: "Changed departure gate without mentioning the gate change."

Prós: "Tripulação"
Contras: "Voo atrasou varias vezes e por fim so saiu na madrugada..."

Contras: "Que funcione Latam Enterteinment o tenga pantalla de entretenimiento"

Contras: "Landed 45 min ago (with a 45 min delay) and still no luggage."

Contras: "Voo atrasado"

Contras: "I've flown a lot and on a lot of different airlines budget or otherwise, and in my opinion this is the worst of the lot. Poor communication at the gate improper signage for departures, unprecedented delays with constantly shifting boarding times and gates. Little to no sympathy from staff just a complete plane wreck of an airline. Would never fly again."

Contras: "The boarding process IX too disorganized. No announcements in eff flash. Only Portuguese. They had everybody standing in lines 90 min us period to plane leaving."

Prós: "Conforto."
Contras: "Falta entretenimento, as outras companhias posduem."

Prós: "Everyone smiling Check in easy Though flight was crowded it was quick"

Prós: "Brand New air plane"
Contras: "Food"

Contras: "O lanchinho desta vez não foi Mãe Terra (graças a Deus, pois aquilo é muito ruim), mas só tinha doce (embora bom)."

Prós: "Manter o excelente serviço."
Contras: "Manter o excelente serviço."

Contras: "Manter o excelente serviço."

Prós: "Crew and baggage people were very nice."
Contras: "Sao Paulo to Floripa flight, did not pay for baggage. Floriap to Sao Paulo, paid 60 Real. I bought ticket through Kayak. Am 100% sure that I picked 1 bag for baggage claim. I don't understand how GOL missed that!!! It did not say on Kayak receipt. Am very angry!! Want refund of 60 Real!!!!!"

Contras: "Everything perfect . Marcia was very professional and very helpful person boarding at the gate . Employees like her makes the difference . Tks"

Contras: "Temperatura aeronave"

Contras: "A Gol demora demais pra fazer um embarque no Galeão. Precisa ser mais criativos, proativos e previdentes."

Contras: "Avião gelado"

Contras: "Gol app is terrible and buggy."

Contras: "Muito bom, considerando as limitações que as empresas aéreas brasileiras impuseram aos seus clientes..."

Prós: "Aeronave moderna e bem conservada,estava bem limpa.O embarque e decolagem foram bastante pontuais."
Contras: "Estava tudo a contento"

Contras: "Their international flights are all supposed to be on the 737 Max, but since that aircraft is currently grounded, the international flight was on a 737 intended for use on shorter domestic flights."

Prós: "Nada"
Contras: "Bastava ser pontual, atraso de duas horas sem explicação ou pedido de desculpas."

Prós: "Reliability of schedule"
Contras: "Had to wait in line to check in because I couldn't check in online, in the app, or at the self check in kiosk."

Prós: "Nada em especial"
Contras: "Refeição ausente, embarque confuso, atraso no embarque e no voo"

Contras: "Flight delayed over one hour!"

Contras: "voo perfeito."

Prós: "Crew was very kind and attentative."
Contras: "Seats were not comfortable and didn't recline much."

Prós: "Great comfortable seats."

Prós: "On time"
Contras: "Entreteiment"

Prós: "Comandante muito cordial e simpático com informações muito detalhado, buscando dar apoio ao conforto e segurança do passageiro a todo momento. Comissários educados também."
Contras: "Poderia servir refeições e vender bebidas. O voo não é tão curto assim."

Prós: "Food was good"
Contras: "Este vôo tem constantes atrasos na saída do vôo."

Prós: "Aeronave em excelente estado conservação e limpeza."
Contras: "A maior variedade de programas gratuitos na internet."

Prós: "Fast flight"
Contras: "Always delayed with no information as to when it might be departing."

Contras: "O voo atrasou e tripulação chegou tarde, parece que foi tripulação substituta, pareciam meio atrapalhados... erraram até o nome da cidade de destino."

Contras: "Não atrasar tanto!"

Prós: "Crew attention"
Contras: "Possibility to do check in online, it’s stupid to say that because I’m a foreigner I can’t do it online"

Contras: "Colocaram em uma conexão pra navegante que não deu tempo de embarcar, uma porcaria de Cia aérea"

Contras: "O pior voo que já fiz na vida!!! Super atrasado e sem informações, fiquei perdida no aeroporto em BH e, não havia ninguém da Gol para me ajudar!"

Prós: "punctual, airline staff were accomodating"
Contras: "nobody speak English"

Contras: "Viendo que no podrían acomodar tres adultos y dos bebés en una fila de tres asientos por falta de mascarillas de oxígeno, en lugar de reacomodar gente, nos hicieron descender del avión, no les importó mi bebé ni mi esposa que está embarazada, el peor episodio viajando, el supervisor fue descortés, poco profesional y de verdad tiró por los suelos la buena impresión que tenía de GOL"

Contras: "Fui impedida de embarcar pela Delta - parceira da Gol - tendo os tíquetes da Gol em mãos já emitidos desde de minha saída de Belo Horizonte. Meu voo era: Bhz/ Galeao (com a Gol) Galeão/ Atlanta com a Delta Atlanta/Orlando com a Delta"

Prós: "Nada"
Contras: "Atrasos em todos os trechos. Cheguei às 03:10 da manhã!"

Prós: "On time"
Contras: "Upgrade seating"

Contras: "We had to wait for about seven hours at the airport because the flight was delayed."

Contras: "The flight was delayed for almost five hours."

Contras: "It was canceled. Minimal customer service"

Contras: "Not enough space between seats. I could not book my seat"

Contras: "Not enough space. I could not choose my seat"

Contras: "Friendlier service."

Prós: "Nothing"

Contras: "Everything could be improved. out dates seats, monitor old movies. My hand luggage which I checked in came ripped. not much space for hand luggages."

Prós: "Tribpulação muito boa."
Contras: "Conforto. Os assentos são muito desconfortáveis para um voo longo."

Contras: "WiFi could have been better, and seats could have been better"

Prós: "No problems"
Contras: "No issues"

Contras: "Despite dozens of empty seats in Economy Plus, flight attendants refused to allow anyone to move into the 8 vacant rows keeping us crowded in coach economy."

Contras: "Por conta de um problema da united, perdemos a conexão de Chicago pra São Paulo. A united pra variar perdeu minha bagagem, não pagou hotel e os funcionários do aeroporto estavam bem mal humorados. Experiência terrível!!!"

Prós: "what's there ever to like in United? One things is worse than the other!"
Contras: "Flight was delayed 1 hour for crew not showing up. contacted customer service 2 times on phone and was promised to get travel voucher in 24-48 hours. Never got that. On 3rd time contact I was asked to email their support I did one week ago and nobody bothered to respond yet. Typical United!"

Contras: "Checkin com poucos antendentes."

Prós: "Pontualidade."
Contras: "Avião muito velho. Comissárias despreparadas."

Prós: "Pontualidade."
Contras: "O avião podeira ser mais novo. E as comissárias mais educadas."

Prós: "Pontualidade."

Prós: "Avião novo e comissárias educadas."

Contras: "O inspeção do aeroporto newark da united foi tão chato e cansativo, até uma inspeção bem rigoroso dar pra entender mas mal vontade da funcionária e certo discriminação me deixou frustrado. Pois viajo muito e principalmente usa e nenhum aeroporto foram tão chato e cansativo."

Prós: "De pelo menos ter conseguido dormir e saiu no horário"
Contras: "Tripulação sem motivação, o embarque de um 777 por ônibus em GRU é lento, pelo menos dar para tirar fotos. Comida fraca, avião velho, entretenimento antiquado e dem usb. Conforto péssimo para um 777"

Contras: "A cada dia que passa , os espaços entre os assentos , diminuem (em todas as Cias) ficando cada vez mais desconfortavel, de viajar, e para pessoas com alguma necessidade especial , pior fica, ou você ganha muito dinheiro e viaja na classe executiva ou está fadado a chegar ao destino totalmente torto. Tenho 4 hérnias de disco, e está ultima viagem foi um verdadeiro terror , ficar expremido nas poltronas da classe economica."

Prós: "Absolutely nothing!"
Contras: "On this segment of flights it was an absolute joke. Assigned a center seat along with other 1K members and stuck in the back of the bus. Flight was hot, late and then once to Houston could not get off the plane as there was nobody there to meet us. Priority bags all came off the caraosel last."

Prós: "Comida"
Contras: "Espaço da poltrona, atraso no voo."

Prós: "From the comissary"
Contras: "The seats and space"

Prós: "Pontualidade e profissionalismo"
Contras: "Conforto, comida e sistema antigo de entretenimento"

Prós: "Friendly crew and on time flight."

Contras: "Voo de 3 horas e não serviram comida Nao tinha tv para se destrair Tripulação antipqtica"

Contras: "A very old B757. late departure. No explanation."

Contras: "The issues was the ordering of tickets. Purchased through ANA but flight was handled by American. 1. Seats for 5 tickets were scattered all over the plane 2. All seats were middle seats and cost more to have an isle seat. Cost extra $500 to change so family was together. 3. No communications that flights were American Airline flights leaving LAX from American's Terminal, not Bradley. Only found out when calling ANA to change seats. 4. ANA could not change seats so had to call American. All-in-all this was a terrible experience in ticket purchasing."

Prós: "Simpatia dos comissários"

Prós: "Comissários"

Contras: "Tripulação mau humorada e grossa"

Contras: "Manter a pontualidade"

Contras: "Atraso"

Prós: "Left on time, friendly crew, comfy flight."
Contras: "For reasons I still don’t understand my baggage didn’t travel with me and I was not able to get it until several days later"

Prós: "Nothing! Rude staff. They did nothing to help when the flight was delayed and i missed connection when I got home because of them."
Contras: "The staff was awful! The flight was delayed and Janelle was not helpful at all. i then tried to get Carmen the supervisor to help me and she did Nothing."

Prós: "gostei de tudo d modo geral"

Prós: "gostei de tudo"

Contras: "Avião inteiro com cheiro do banheiro"

Prós: "Pontualidade no voo; comida (voo de Rio de Janeiro para Houston (escala));"
Contras: "Nos voos de Houston para Denver e de Denver para Vancouver o espaço entre as poltronas era muito apertado e com grande desconforto, mesmo se tratando de voos curtos (2h e 3,5h). A comida era escassa e se resumia em apenas um pacote de 30g de snacks nos voos também de Houston-Denver e Denver Vancouver."

Prós: "Muito bom"

Prós: "Time and crew."
Contras: "In general, United team on the bag drop (from Atlanta too) are rude, as well as the officers of the security scan team are rough. They have no courtesy. They should understand that passengers are paying for the service and 99% are not “bad guys.” So, politeness and respect are the minimum things they deserve. Additionally, the Atlanta airport checking area and boarding check are not organized. They need to improve signal support for all customer."

Prós: "The crew was competent and the flight was easy."
Contras: "I wish they'd waited until everyone got on board to announce that we would need the United app to watch movies during. E flight. They did the announcement too early and about a third of the plane missed it."

Prós: "Tripulação atenciosa, temperatura interna da cabine agradável e poltronas com bom espaço para as pernas."
Contras: "A largura das poltronas pareceu menor do que o padrão. Me senti apertado pelo passageiro do lado"

Prós: "Entretenimento disponível com muitos filmes lançamentos."
Contras: "nada a declarar, tudo ok!"

Prós: "Pontualidade e embarque"
Contras: "Entretenimento somente pago!"

Prós: "Embarque rápido e prático"
Contras: "Nenhum filme disponível sem pagamento, nem canais de música"

Prós: "Embarque prático e rápido."
Contras: "Meu lcd estava descalibrado, não conseguia tocar na extremidade direita da tela, o que impossibilitou rolar a listagem de filmes e só visualizar primeira página; as poltronas não travavam na posição mais inclinada."