Flight attendants services are good..
Forgot to serve food.. asked couple of times but didnt get any
Mais opções de filmes em português.
Perfeito em todos os aspectos
Contras: "Very less leg room"
Prós: "Everything! Emirates is the best airline in all categories in my opinion."
Prós: "the seats in couch wwere the narrowest we have experienced! Very uncomfortable and difficult to get out of"
Contras: "Better seats and the bathrooms were incredibly small. some of the lights did not work"
Contras: "Embarque com finger e mais próximo do gate"
Prós: "O voo foi ótimo e bem tranquilo. Ótimo bar para as classes Premium e assentos muito confortáveis."
Contras: "A ultima refeição da rota não foi oferecida, mesmo sem ter colocado a informação de não incomodar no assento (adesivo disponível para informar a tripulação que o cliente optou por não fazer a refeição)."
Prós: "O assento é realmente muito confortável e o bar no fundo do A380 é fantástico."
Prós: "Seat was okay and the laptop bag considered an extra carry-on was not good and I had to consolidate."
Contras: "Qatar airways allowed us to take both separately and we could take up exit row if available without payment"
Prós: "The crew was responsive"
Contras: "The live news"
Prós: "O entretenimento foi ótimo!! Tripulação muito atenciosa!!"
Contras: "Handling and boarding at Schiphol was pathetic"
Contras: "No almoço tinha 2 opcoes: frango e peixe, escolhi peixe mas não tinha no momento e teria de esperar para esquentar, optei pelo frango e no final foi ma boa escolha, pois estava bom"
Prós: "Padrão Emirates Ou seja, tudo muito bom"
Prós: "Assento comum da classe econômica mais largo e com mais espaço para as pernas"
Prós: "Tripulação e assento"
Prós: "Crew always great. Aircraft great."
Contras: "Tv screen too old. As not good as A380."
Prós: "Voo e ótimo"
Contras: "Staff no solo e PESSIMO"
Contras: "Quando cheguei minha conexão durava mais de 24h eles não me deram hotel muito menos alimentação! PÉSSIMO atendimento!"
Contras: "We didn't get to fly from SYDNEY to CHRISTCHURCH when we were supposed to!"
Prós: "Emirates perfeita"
Prós: "I like the dealing of staff members"
Contras: "Didn’t like behavior of Dubai airport’s staff. They were too rude and Newark wheelchairs helper were asking for too much tips. Are they allowed to ask for tips and speak rudely with senior citizens. Please give attention towards these problems"
Prós: "Food excellent, seating room to tight"
Contras: "Service in general, bad"
Contras: "Emirates is the only company that the service is downgrading I use to have free internet being skywards memeber Now internet ia 8 usd for silver memeber Food was not available like mentioned in the carte"
Prós: "ICE Rock solid, at least from SFO-DXB and vice version and its variation in different movies, songs"
Contras: "Food -- Really bad food for me from SFo-DXB. Extra salt and for a person who does not eat rice/desserts poor choice. Is there some other choice for me(vegetarian). Economy response -- Pressing the button takes a lot of time. Collection of shawls/earphones -- Please wait for the plane to finish its flight."
Prós: "Usual overall great service."
Contras: "They were stingy with the beverages. No sodas until 2/3 way through the flight, and small, infrequent cups of water, all while running an “ad” telling me to stay hydrated."
Prós: "Food, Service, entertainment"
Prós: "Staff is very friendly. Food service is really good"
Contras: "Everything is good. But need to improve a entertainment. New movies Indian handi and Pakistani"
Prós: "Embarque pelo Lounge é muito rápido"
Contras: "Usually, on the night flights you get a small toileteries kit with ear plugs, eye cover and a toothbrush. I kind of missed that..."
Contras: "A cadeira ao se apertar os botões travava.... A tv toda hora, do nada, saía do filme.e ia pra tela principal. Melhorou qdo comecei a usar o controle que fica ao lado da poltrona, pois pelo touch screen na própria tela wstava impossível. Decepção para quem paga caro por um serviço melhor."
Contras: "Cobrança de excesso de peso apesar de eu e minha família ainda termos 69kg de franquia é de termos despachado as mesmas malas do voo Brisbane para Dubai, com a mesma Emirates, normalmente. Assento quebrado. Assento do meu filho sujo. Não recomendo parar em Dubai pela arbitrariedade da Emirates"
Prós: "Atenção e simpatia da tripulação"
Contras: "A classe executiva na disponibiliza chinelo, muito menos pijama como outras companhias aéreas fazem. A poltrona ao estar totalmente na horizontal não dá o conforto que dá, por exemplo, a poltrona da Etihad."
Prós: "Da comida e do entretenimento. Apreciei o cardápio e a quantidade de comida oferecida. O entretenimento também agrada bastante."
Contras: "O salão de embarque não oferecia espaço suficiente para todos os passageiros. Não havia uma organização para acomodar a enorme quantidade de passageiros. Poucos banheiros. Tripulação sobrecarregada de serviços."
Prós: "A comida oferecida é muito boa e saborosa. Porém, pela quantidade de passageiros, há uma dificuldade em servir a todos. O entretenimento é bem diversificado."
Contras: "Faltam banheiros na classe econômica. A grande quantidade de passageiros sempre precisa aguardar em filas para conseguir usar o banheiro."
Contras: "They didn’t have enough landing cards in English, the aircraft temperature inside was too cold, the staff didn’t close the curtains to the galley area and made noise and light while everyone is trying to sleep, our baggage came out last despite having priority tags and the boarding process from the lounge in Dubai with lifts was very combersome"
Contras: "it was late and it was not informed until we all sat."
Prós: "The flight itself was fine"
Contras: "But the next morning I became violently ill and had to be hospitalized. Before we took off Emirates reported they were deciding whether to remove a sick passenger from the plane before taking off, which they ultimately did. I wonder if everyone on the flight got sick."
Prós: "we were travelling with kids. They pulled us from the back and put us in the front since our group of 6 had two small kids. They were extremely nice to us in athens."
Contras: "I just wish there was a snack in the middle of the service."
Prós: "Extremely quiet plane since they placed people in front of the half empty plane. Great plane food and internet access, limited to text but still incredibly useful to text people from the air."
Prós: "The flight crew we're fine and helpful if you needed something."
Contras: "The TV for my seat would cut out when the person in front of me reclined. The charging plug also didn't work."
Prós: "on the plane the service was okay"
Contras: "The flight was overbooked, barely got in. At the gate they checked carry on baggage weight and charged extra. They could have done it during check in.... pathethic"
Prós: "I like the flight route"
Contras: "This is my fourth time booking Emirates for my route through kayak. The route is longer but I choose it for on-board Internet for work emails. Generally, they have on-board WiFi Internet, however for my return route of 21 hours both flights had no wifi which was disappointing. This is unprofessional because if you are planning on having WiFi to respond to work emails and it is not available once you are already in the air there is nothing you could do but get stuck. Never does this happen with Lufthansa, Turkish, Etihad. Disappointing."
Friendly, courteous and professional. A thoroughly enjoyable flight. 👍😊
Prós: "Entertainment and food and drinks. The recline in the chair allowed for sleeping."
Contras: "I wish there was more seat room especially when the seat in front reclines."
Contras: "Staff only do the minimum they don’t go out of their way to make your experience special, unfortunately if you don’t ask you don’t get"
Prós: "Fantastic crew members who were very helpful with our infant."
Prós: "Quantas Entertainment app was great!"
Contras: "Quantas seems to have frequent gate changes. You have to pay attention. No WiFi in terminals despite posted signs."
Prós: "The seats were comfortable & I loved the flexible head rest. The food was good. The flight attendant were friendly & attentive. It was my first time flying Qantas & it is my new favorite airline!"
Prós: "Food was ok."
Contras: "More information about the ongoing delays. Cabin crew seemed aloof."
Prós: "all good"
Contras: "all good"
Prós: "The braised beef dinner was excellent, the crew were really helpful and the entertainment good. Arrived early as well.Qantas seems to have great pilots as very little in the way of bumpiness on landing. So well done guys."
Contras: "Nothing much. I have long legs so it's hard to get comfortable enough to sleep."
Prós: "Everything went well. boarding and check in."
Contras: "Seat spacing: way too close in economy. When person in front puts seat back, could not stand up to get out of seat. Got leg cramps trying to shuffle out sideways stooped over row of seats in front and rear hitting faces of occupants in my row. Refuse to fly on this airline any more until reasonable seat spacing is provided for price paid. Don't like standing up the whole flight because one cannot get into or out of seat."
Prós: "The service and flight as total."
Contras: "No issues."
Contras: "The seats were much too close together for any comfort. Quite frankly, I booked with Qantas because I heard it was a good airline and comfortable. Riding on AA was NOT comfortable. If I wanted to ride AA, I would have booked them."
Prós: "Quick boarding and deplaning on arrival"
Contras: "Why have priority baggage when it doesn’t seem to work, except in inverse proportions"
Prós: "Crew were ok"
Contras: "Food was awful and departed late"
Prós: "4 flights in 2 weeks Melbourne Cairns return & Melbourne Coolangatta return. Great staff induction from Qantas all flights were excellent"
Prós: "Twice this trip, 2 qantas staff rectified our seating allocation so we could sit together as a family and i didn't even have to ask. The staff are always so pleasant and engaging."
Contras: "A mishap when allocating seats online, when i chose seats for us online (my fault i left it too late) there weren't any together...but the staff rectified this..."
Prós: "I’ve taken Qantas once before and it made my trip from the US ato AU so much more relaxing. I just took Qantas again and was even more blown away with everything. The crew members are extremely nice and are always present to help you with something you may need."
Contras: "nothing. all good things!"
Prós: "I loved Qantas's attention to detail and their exceptionally friendly staff. Best airline I've used in recent years."
Contras: "Atraso de 1:30 horas"
Contras: "Lack of food for dinner..they ran out."
Prós: "Mostly everything great."
Contras: "Leg room for me a bit small. Dinner a bit mushy."
Prós: "on time, easy flight"
Contras: "overcharged for second bag"
Prós: "The plane was brand new, and the seats were very comfortable. They served food often, and the movie selection was perfect. Overall it was a good trip."
Contras: "They would not serve more than one alcohol drink at a time, so I had to get up often."
Prós: "Great entertainment and new release movies. Food was great"
Contras: "The man in front kept jamming his chair into my knees just so he could get back as far as he could, despite the only thing stopping this was my actual legs, when I tried to explain that he got a little abusive. Iv got got some light bruising on my right knee. Food was better then expected and am happy to fly Qantas again"
Prós: "Food and service were ok"
Contras: "Every other flight I had on my holiday I was give an exit row or extra seating as I am 6ft5in. Not with Qantas. I even lined up 5 hours prior to flight. Nothing special about this flight unfortunately."
Contras: "Headphone jack on the 747 was faulty."
Prós: "Bons vinhos, comida razoavel, boa distancia para as pernas."
Contras: "Voo atrasou 2h30m por falha eletrica na aeronave e por atraso no deslocamento do aviao. Impactou toda a viagem em 17h uma vez que a qantas nao realizou a mitigacao do impacto. Curiosamente, pelo menos outros 3 voos longos ada qantas saindo de sydney eEu vou passar natal em poa entao tou de boas estavam atrasados no mesmo dia... parece que a cia esta com problemas cronicos de organização. Alem disso, a bordo, conectores de audio do sistema de entreterimento estavam com mau contato..... o sistema eh bom mas nao pode ser utEu vou passar natal em poa entao tou de boas utilizado! Demonstra falta de manutencao na aeronave e falta de preocupacao com o conforto dos clientes com estes pontos contra, sugiro buscar alternativas nas viagens a australia (air new zeland por exemplo)."
Prós: "Comfortable chairs."
Contras: "With an almost 3 hour delay the lack of information from Qantas staff was infuriating and we were held in what felt like a ‘holding pen’"
Prós: "Smoothed on time. Flight attendants not tired and grumpy"
Prós: "Staff and flight was perfect otherwise."
Contras: "Flight delayed out of Melbourne."
Prós: "Good food on the plane; friendly staff."
Contras: "Horrible accomodations; I've never been in a flight this tight before. It was miserable the whole way. Even Southwest is roomier. I should have taken an American carrier. Space is the number one priority on a flight across the Pacific, and Qantas really doesn't understand that. I've taken Delta, American, and United across both ponds. Stick with them! After all, I can make my own food."
Contras: "I was not able to board the plane and was told that I needed to apply for ETA. I did and was not able to do it online. Then I needed to call the embassy about a required visa as a visitor. None of this was presented before. I have not traveled to Australia before, so I had no idea this needed to be done. As of now I am still at home trying to find a solution to this requirement."
Prós: "Relatively smooth flight. Good snacks at back of plane. Plenty of bathrooms. Crew were courteous and helpful."
Contras: "Headphone jack and USB charging jack didn't work. So wasn't able to watch any movies. Arm rest was broken. When the seat in front reclines it gets very tight forcing you to recline and do it to the person behind you. Needs refurbishing. The seats are in poor shape and are pretty tight."
Prós: "The Staff were friendly during the whole flight. Seats were really comfortable and good movie and song choices. Boarding was fast."
Contras: "The headphones looked quite dirty so I used my own. The breakfast meal was bad, especially putting in a hash brown that just gets soggy."
Prós: "Filmes atualizados"
Contras: "Me trocaram de poltrona, depois de me indicarem o local correto da mesma. Gerou transtorno."
Prós: "Thanks Qantas staff members. You all rock! I was seated next to a sick passager and I spoke to crew members from LA to Sydney. They were so understanding and told me to find an empty isle seat like I wanted!! They made my flight to Australia so comfortable! My veggies meals were all on time! Great experience with staff in domestic flights too!!. Flight from Gold Coast to Sydney was excellent. Great service, indeed !!!"
Contras: "The flight was delayed by one hour. Because I had to collect my carry-on bag, I missed my connection by 8 minutes. I was re-booked on another flight and was five hours late getting home"
Prós: "Dood provided was good. Service was good. Baggage was fast."
Contras: "Boarding was terrible. No announcement when it was late."
Prós: "the flight left on time which is always a boon, and the crew were efficient, altho i got the sense that they had done it all many times before, and they were only going thru the motions. the flight was incredibly full, so little room to move around, and leg room is a definite challenge! the bathrooms were good, they didn't smell like most airlines do! Food was generous in portion size, and there were yummy snacks also."
Contras: "the aisles in the plane were very narrow, so getting up to go to the bathroon with everyone else became a challenge! apart from the narrow aisles and the lack of leg room it was a good flight."
Prós: "The crew was outstanding to help with a defect entertainment centre. They really went out of their way to keep us happy and to solve the problem. Thanks a lot."
Prós: "I flew to Sydney from Dallas and back and I had no problems or issues. I would fly Qantas again."
Prós: "comfortable seats. Okay food. Great entertainment."
Contras: "Flights were almost all delayed. Was told I didnt have to pick up luggage during connecting flight, but did have to."
Prós: "Friendly, helpful and professional crew which which always makes for a better overall experience."
Contras: "The crew seemed to have to spend much of their time as IT consultants assisting with iPads."
Prós: "The flight was smooth, crew accommodating, and amenities were great. I thought the flight would seem like forever but it didn't."
Contras: "Can't think of anything to make it better"
Prós: "Another successful mission with QantasI like the overall experience and the way that Qantas recognise my platinum status it's always a great pleasure to fly to mystically and internationally with Qantas"
Contras: "I think the stream the in-flight entertainment is a bit of a cheat and then I should go back to providing entertainment those messages without a laptop or iPad"
Contras: "No veg option No screen for movies."
Tudo muito bem, tudo muito bom, Ressalvas: Não é possível servir chá de camomila no café da manhã. É um disparate. Tem que haver outras opções de chás. Aliás vocês poderiam voltar a disponibilizar aquele lanchinho da madrugada. Faz falta. Outra coisa: Vocês marcam nossos assentos, parece que por sorteio, sem respeitar a necessidade de cada um. Sou uma senhora de 80 anos com problemas nas pernas e levanto varias vezes durante o vôo. Preciso de uma poltrona no corredor. Simples assim. Não pode ser por sorteio Respeitem seus usuários que escolheram vocês dentre tantas companhias.
O Voo atrasou mais de 2 horas e perdi a conexão.
aero moca queria por minha bagagem de mao no porao, falei para ela que nao queria por, pois tinha um voo de conexao assim que chegassemos em sao paulo, aero moca foi grossa e nao pensou em outra solucao. eu falei com outro passageiro que ja tinha outras malas no porao para ele por sua mala de mao no porao. voo saiu mais de uma hora atrasado.
Não vejo sentido em etiquetar uma bagagem em um Totem se a mesma será pesada no checkin.
Voltar a ter serviço de bordo, mais espaço entre as poltronas
Prós: "Aeronave vazio, dando melhor alojamento para todos"
Contras: "Servir um lanche básico"
Prós: "Pontualidade e cordialidade"
Contras: "Problemas de espaço, por conta do meu tamanho, mas nada demais"
Contras: "Mais espaco"
Prós: "Somente do ckek in"
Contras: "Maior cuidado com as medidas nesta pândemia..Tive muito medo de estar a bordo com a aeronave lotada"
Prós: "A tripulação era ótima! Mas o conforto deixou a desejar."
Contras: "Mais espaço na cabine e uma opção de entretenimento que não foi disponibilizada."
Prós: "Atenção do atendente no aeroporto de Navegantes."
Contras: "O voo foi tranquilo e tive toda a atenção, mas tivemos problemas pois o nosso nome não constava na lista do voo. No aeroporto tivemos a maior atenção para resolver o problema."
Contras: "Vôo atrasou quase 5h. Pouca informação para a equipe de solo passar aos passageiros. A aeronave com a poltrona quebrada, não travava reclinada, o entretenimento a bordo desligado. Uma das piores experiências que já tive em vôo. Péssimo!"
Contras: "Seats looked older generation and configuration not great"
Prós: "Rapidez no embarque e organização"
Contras: "Entretenimento no voo. Não tinha."
Prós: "The free middle seat because the flight was not full."
Contras: "Bigger glass for wine"
Prós: "Foi tudo como esperado ou padrão, nada que foi estupendo para ressaltar."
Contras: "deixar todas empresas aéreas cientes do pacote de bagagem extra que foi pago para você não ter de pagar novamente as pressas na hora do embarque. Foi o que ocorreu com a LATAM em Aracaju."
Prós: "Good crew"
Contras: "Seats way too cramped."
Contras: "Call for stewards was not working and the temperature of the flight was miserable. Kept asking to reduce the cold and nothing. I had a window seat and there was no way to avoid the air/ac on my face the entire flight. MISERABLE!"
Prós: "Embarque organizado e no horário apesar de ter sido feito no portão J5 que não é dos mais espaçosos. O atendimento da tripulação foi excelente!"
Contras: "A comida é OK, mas a apresentação da comida poderia ser mellhor."
Prós: "Crew cordiality"
Contras: "Luggage....it is allowed to charge but they shouldn’t charge. During on boarding they communicate that because the cabin was full of hand luggage the rest of the passengers needed to dispatch their hand luggage for free. This occurs only because they charge to dispatch luggage when buying the tickets. So nobody dispatch luggage and those who dis became frustrated because they payed. This unfortunately occurs on all companies."
Contras: "45 minutes between getting off the plane and getting your bags is ridiculous"
Prós: "Foot rest in coach"
Contras: "Airline reservation staff is rude. LATAM smart phone app not integrated with their systems properly"
Prós: "Aeromoça educada e atenciosa"
Contras: "O overhead bin muito pequeno para a mala de mão, comida péssima, e no desembarque uma mala chegou rápido e a outra depois de mais de uma hora. Outro voo que chegou 40min depois já estava com malas entregues"
Prós: "Good seat space, comfortable, on time arrival"
Contras: "The food was ok, not great. The plane was Very cold!!!"
Contras: "I paid U$100,00 to dispatch a piece of luggage and it did not arrived."
Prós: "The crew that flew us there was great"
Contras: "they overbooked the flights and the way they communicated it to passengers was a complete disaster. I was able to board and travel but I had to sneak out of the actual line and show my visa appointment receipt to a latam staff person. It was very hard to talk to the staff most of them were just screaming "go to the line" and were not really keen to listening to what passengers had to say. I found a latam person that wasn't really dealing with this situation and managed to get him to talk to other latam staff about my visa appointment. It was pretty stressful for me to have to deal with the possibility of missing such an important event without a good reason."
Contras: "Embarque em Manaus"
Prós: "Crew were helpful. I was given the wrong seat number and they helped sort it out. They also did priority boarding for us when the queue was ridiculous"
Contras: "The check in process was a mess with people going from all queues and it took far too long. They also have me the wrong seat number for boarding causing lots of confusion"
Prós: "Close to nothing. If i had to applaud something it would be the fact that you have an option to check in early via your mobile or laptop."
Contras: "LATAM was incredibly unprofessional, alarming, and entirely non-communicative. After a 3 hour delay that caused me (and tons of others) to miss a connecting international flight, LATAM’s telephone servers had the nerve to claim I was a no show and needed to pay them for my absence. This resulted in a long discussion where I was held on hold until they could adequately determine that yes i missed the flight because they held us late. This was the only way that i was able to avoid their charge to me for being a “no show.”"
Contras: "Só elogiar neste espaço. Não anotei nome do comandante do vôo, mas foi excelente. Pousou o avião de maneira muito suave, pela primeira vez não senti impacto ao tocar a pista. Parabéns piloto e equipe."
Prós: "Seats are fairly comfortable. Almost all planes have seats crammed too close together."
Contras: "More choices of TV shows to watch."
Contras: "Espaço entre as poltronas"
Prós: "A comida Latam é muito gostosa e boa"
Contras: "Don’t charge for seat selection. Every passenger deserves to choose their own comfort."
Prós: "The worst flight in my life"
Prós: "Gentileza da equipe de check-in e tripulação, conforto da classe executiva."
Contras: "Desembarque remoto é sempre mais lento."
Prós: "Nothing much, really."
Contras: "Baggage handling. They lost one of my baggages and are giving me a hard time to get a refund."
Prós: "Crew, on board entertainment..."
Contras: "Boarding was not organized. A lot of food options but only one dish, missed the salad or other options compared to other companies such as Delta, Lufthansa, KLM and etc.. Drinks were ok, lacked alcohol options compared to other companies."
Contras: "The time it took to open the door upon arrival"
Prós: "O voo foi No horário previsto e o embarque foi rápido"
Contras: "O serviço de bordo"
Contras: "Aeronave sem entretenimento, poltrona desconfortável, lanche sofrível: será que dá prá melhorar, LATAM?!"
Contras: "Great service, excellent food, very good quality, comfortable, thanks so much for everything. ❤️❤️❤️❤️❤️"
Prós: "Tripulação show!"
Contras: "nao tinha comida suficiente para todos os passageiros no voo em horário de almoço, a lojista pisou na bola"