Atraso no embarque e alterações de portão constantes
Comida não existe! Conforto sempre apertado! Muito criança e barulho. Está na hora de servir alguma coisinha para comer e uma bebidinhas
Achei os assentos um pouco mais confortável do que as demais companhias (sou bem alta, isso faz diferença). Em meu voo de volta, a tribulação ficava andando pelos corredores em passos muito rápidos, e ficava esbarrando em minha poltrona que estava no corredor, muito desagradável.
Tv a bordo não funcionou frustrando expectativas das crianças.
Apenas o tempo de espera de alguns vôo
Melhor companhia de voo doméstico
I have some pictures to prove it , my flight from SP to Fort Lauderdale I could not sleep at all. Not only me but the passenger in front of me . The seat was broken, where you rest your head it was falling apart, I tried to put it back but kept falling. The flight attendant tried once and gave up . I asked to change seats and they did not let me do . I had to fly basically straight all night , I could not rest my head on the seat. Never again with this company
Prós: "Tripulação"
Contras: "Embarque atrasado e aglomerado"
Prós: "I loved that even during a pandemic, alcohol in glassware and full meals were served in business class (unlike other airlines, so I avoided them). The lighting looked nice, the crew was professional and attentive, and the bathroom was well maintained. The blanket and pillow were comfy as well. I like the 1-2-1 layout in business class, which leaves window seats with a lot of windows and privacy."
Contras: "The headphones were not the most comfortable, sometimes the passenger moving around behind you will shake your seat too, and before take-off the plane was quite hot. Also a lot of the food choices I wanted were gone already but not a big deal as there were many choices."
Contras: "During covid pandemic they put no efforts to show the aircraft clean or maintained the distance between passengers"
Prós: "Everything was excellent accept the entertainment."
Contras: "Entertainment"
Prós: "Tripulação, serviço de bordo e sistema de TV."
Prós: "The snacks were great! The check in staff was also really helpful. They even checked my companion and my bag for free."
Contras: "The flight was a bit delayed which made getting to the next connection a little stressful especially since we had to recheck our baggage. However, the staff was really kind about it."
Prós: "extremely gracious crew. very clean plane. courtesy necessaire pack."
Contras: "more recent movies options"
Prós: "Do atendimento e da pontualidade"
Prós: "For business class tickets this was the worst food and boarding I’ve experienced. United airlines are horrible."
Prós: "Infraestrutura do avião e serviços oferecidos."
Contras: "Preço da passagem"
Contras: "Bad size almost became a problem... bins are very small"
Prós: "Azul airlines the best !!"
Prós: "The crew was amazing"
Prós: "crew was kind."
Contras: "We almost crashed into other planes on the runway while trying to land. The runway was full/ blocked. We had to accelerate suddenly and ascend back into the clouds. Very bumpy and scary. Pilotes should know runway status in advance of descent."
Prós: "Azul is always amazing in terms of service!"
Contras: "The price!"
Prós: "Os funcionários da Azul agilizaram para contornar um problema de vazamento na aeronave que iríamos embarcar."
Contras: "A equipe de manutenção da aeronave poderia ter avisado com antecedência, pois chegamos a entrar no ônibus e parar ao lado do avião. Retornamos para o portão de embarque e tivemos que aguardar que outra aeronave fosse liberada."
Contras: "We landed and spend 45min instide the plan to be able to unboard"
Prós: "Nothing in special."
Contras: "Boarding: Stay in the line for “several zones” and then put everybody on the same bus is ridiculous. Food is more or less OK, but all the movies can be seen in TV (HBO, Telecine, etc.)"
Contras: "Pontualidade do vôo"
Contras: "I was charged for luggage and I wasn’t given the option to purchase luggage while booking the flight"
Prós: "Nothing was great nor poor."
Contras: "The flight attendants from Sao Paulo to Newark, didnt seem like they wanted to be working. They did their job but with no enthusiasm to be there"
Prós: "Tudo perfeito, tripulação, conforto, serviço de bordo, limpeza da aeronave. Simplesmente a melhor."
Contras: "Nada."
Prós: "Tudo perfeito, tripulação, conforto, serviço de bordo, limpeza da aeronave. Simplicidade a melhor."
Contras: "Nada"
Prós: "Simpatia"
Contras: "o piloto ser outra mulher"
Contras: "More recent movies on board"
Prós: "Atendimento excelente. Voo tranquilo."
Contras: "Sem sugestões, no momento."
Prós: "Fizeram o que puderam"
Contras: "Conforto e entretenimento"
Contras: "Menor tempo de atraso para embarcar"
Prós: "Poltrona com defeito"
Contras: "Poltrona"
Prós: "Assentos e funcionários educados."
Contras: "Troca de portões o tempo inteiro. Nada legal!"
Prós: "Good food, good plain condition, good entertainment"
Contras: "Entretenimento estava com defeito."
Prós: "Embarque"
Contras: "O sistema de audio/video estava inoperante. Luz do lavabo com defeito"
Prós: "Gostei do entretenimento a bordo, múltiplos canais de TV."
Contras: "Cadeira não reclinava (assento 7C), um belo problema para quem é alto como eu poder encarar um vôo de 1h30. E plug do fone de ouvido com mal contato. Vôo não saiu no horário. Após um bom tempo sem voar Azul, fiquei decepcionado."
Contras: "Demora e muito calor dentro do finger para o embarque. Além distraído de 40 minutos na chegada"
Prós: "We arrived safely."
Contras: "Flight left over an hour late, we were told we would leave just a half hour late then the time just passed without further announcements of delays. Cramped A320 aircraft. Just water and soft drinks for a 3.5 hour flight."
Prós: "Atendimento tripulação"
Contras: "Atraso de 1 hora"