2.0
Very unprofessional service...Avaliado em 27 ago. 2023
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6.0
The car was great, the problem was when I went to pick up the car, I came at 420 for my 5 o’clock appointment. Rather than giving me the car, I had to come back at 5. The other person who had the car was 20 minutes late. There has to be a better system. And I got the original car that was sitting in the lot.Avaliado em 12 mar. 2023
avaliação de![kayak]()
10.0
No a thingAvaliado em 12 mar. 2023
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8.0
Le temps d’attente au moment du check in était un peu long mais la voiture était prête et propre. La voiture était neuve et confortable. A l’inverse, le check out était rapide.Avaliado em 27 out. 2022
avaliação de![kayak]()
2.0
300 euros for 3 days of insurance coverage only for collision damage towards the car? not even personal insurance or insurance to pay for the damage of another car? I'm never renting here again that's for sure. And I will make sure nobody I know does it neither. It was for a Volvo, not BMW or Mercedes, WTFAvaliado em 16 ago. 2022
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6.0
Office is far from main terminal, a longer than expected walk. Staff were ok but the auto was not as expected from booking photos. The first auto had a problem, had to be returned, and had to wait almost an hour to get the replacement vehicleAvaliado em 8 ago. 2022
avaliação de![kayak]()
8.0
Hertz was not familiar with the insurance that was sold to me via kayakAvaliado em 25 jun. 2022
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2.0
I should have filmed the car before driving, they said we scratched the door handle and they charged us more than 200 euros.Avaliado em 25 jun. 2022
avaliação de![kayak]()
10.0
Good car, it was bright new. At Hertz they try to sell insurance for the same price of the rental, at the end we go with the basic insurance included, make sure to take pictures of the car before leaving and videos if necessary. When I returned the car I asked the employee to check the car with me and he did it. It was a pleasant experience we can’t say the same of GoldCar, last year we booked with them and it was such a pain!!. We recommend Hertz.Avaliado em 29 mai. 2022
avaliação de![kayak]()
2.0
Extremely disappointed with the service. The car I got was WAY SMALLER than what me and my family needed, which almost forced us to completely change our plans as our luggage didn't fit in it. We had to figure things out on the go. The company didn't move a finger to help us finding another car, not even paying the difference. I likely won't use the service again.Avaliado em 21 dez. 2021
avaliação de![kayak]()
5.2
Contras:Its the 2nd time that I rent a car online, and the insurance they offer on their page, its not acceptable on the day of pick up!Avaliado em 2 ago. 2020
avaliação de![kayak]()
4.4
Prós:Yes, but the process is unnecessarily deceptive. The pricing seems favorable but than they hit you with exhorbidant insurance costs that exceed the actual rental cost. These costs are hidden until your at the counter. Lots of other add-on costs. VERY unpleasant process. I expected more from HERTZ.Contras:Address my comments above!!!!Avaliado em 20 mar. 2020
avaliação de![kayak]()
