Vueling (VY)
Vueling (VY)
Vueling (VY)
| Código IATA | VY |
|---|---|
| Rotas | 630 |
| Rota principal | Londres Gatwick a Barcelona-El Prat |
| Aeroportos em que opera | 121 |
| Aeroporto principal | Barcelona-El Prat |
Contras: Get what you get with discount airline, but booking, travel, arrival went without a glitch
Convenient & Good flight
Prós: Quick boarding, friendly staff. We took off on time and arrived before scheduled time. Good value for money!
Contras: Would be good if seats could be leaned back a bit.
Prós: Fast and esay
Contras: Smelled badly of fuel
Prós: Timely departure and quick boarding.
Contras: Seats were not comfortable and staff was not exactly tentative.
Prós: New Boeing 787. Nice aircraft
Contras: This is the only international flight I have ever taken that did not serve food or drinks. We asked for water 4 times and was brought a small glass half full only once. We had to purchase food and drink separately. I can't even believe juice or soda was not included! It is dangerous to not offer at least water for that long of a flight. Would never fly or recommend Norwegian Air ever again.
Contras: Kayak sucks. I chose to buy ticket w kayak and took me to vayama (another horrible site). The ticket they sold me, which was not cheap, didn’t let me check in online and didn’t say that I was gonna have to pay 200 euros at airport to check in 2 bags!!!! A disaster everything.
Prós: The crew seemed very nice.
Contras: The flight could have been on time.
Prós: There was a good amount of room on the plane with comfortable seating.
Contras: We sat on the plane an extra 15 minutes before the flight, but other than that everything went smoothly.
Prós: Staff was friendly and happy.
Contras: Seats are not the most comfortable.
Prós: The crew with neither rude nor particularly welcoming.
Contras: When did vueling stop offering a free snack and drink. Not even a glass of water for your passengers is just plain inhospitable.
Prós: It felt like a top airline, fast boarding, great service.
Prós: The inflight crew was very nice
Contras: The staff that works in the counter was very rude. My carry on bag which has fit in all the trains across Europe and other airlines did not meet the standards of Vueling so I was charged with 50 euros which is ok with me. What was upsetting was the attitude of one of the attendants of the counter. She was a spaniard lady lacking all customer service skills. I will never use this airline again
Prós: Flight reservation was cancelled at airport - gate agents could not allow us to board. We were told reservation had been cancelled.
Contras: Refused to sell ticket from start or at least receive a cancellation ticket for the flight
Prós: The plane was spacious and air conditioned.
Contras: We were not informed about how our luggage needed to be transferred to an entire building 15 min away.
Prós: worst airlineEVER , canceled the flight did'nt offer any help
Contras: everything
DON'T FLY WITH VUELING
Prós: nothing
Contras: 2:30 hours delay inside the plane and finally they change our aircraft. The crew is not friendly with us.
Contras: Baggage Claim in Barcelona. Waited 45 minutes before baggage arrived, that combined with flight being 30 minutes late made running to catch a connecting flight which was in a different terminal requiring a shuttle bus ride to get there.
Prós: Fast and efficient
Contras: It was flawless, no improvements needed
Horrible
Prós: Nothing wouldn’t fly with them again
Contras: Everything
Prós: Save you money and avoid this airline.
Contras: Complete overhaul of the company.
Prós: Seat was comfortable and we landed on time, even after leaving late.
Contras: Crew needed better attitude.
Prós: The price was cheap
Contras: Barcelona airport was a mess. They lost my bag with half of the plane bags and they didn’t even update the bag status online or call me when it arrived
Contras: Very good flight and crew.
Prós: Seats were slightly more comfortable than Ryanair.
Contras: Not making us bounce between gates 3 times because they didn't know where the plane was going.
Prós: Nothing on the ground. Prior to boarding there was chaos among the crew members and the public. The flight was as usual with Vueling delayed; for technical reasons. However no one knew what was happening. No crew member gave a simple explanation of what was happening. Order was not maintsined
Contras: Everything, like simply explaining to the long waiting passengers what was going on.
But Vueling is 90 pc late. They treat passengers as if they could not care less because they are working unhappily
We can simply compare with other airlines. Vueling gets first price as worse airline I know.
Contras: 3 hours delayed due to a mechanical problem.
Contras: We never got there
Prós: we landed safely
Contras: need entertainment system.
need complimentary drinks and snacks
need comfortable seats
Contras: A mechanical malfuntion caused our takeoff to be over 2 3/4 hours late. I had a scheduled 4 hour layover which wasn't enough and missed my USA connection. Had to pay another $2500 x 2 for return flight to make a wedding Same happened on arrival. 2hr delay Going back in 2 weeks. Trying Europa Air
Prós: I got me there and back
Prós: Food and entertainment were ok but crew was rude and lazy and we had multiple delays. I was told to get in line for boarding and then stood there another hour. It was very poorly disorganized and did not come into contact with one nice crew member
Contras: Check in was not available and had to fly standby despite having reservation.
Prós: La sinceridad del piloto al señalar que los retrasos se debieron a los proveedores de servicios en el aeropuerto de Roma
Contras: Deberían mejorar la provisión de servicios aeronáuticos en Roma
Prós: Atendimento no checkin com qualidade de informação
Contras: Os últimos assentos sem janelas são horríveis!
Contras: Nicer behaviour from crew, smile is easy.
Contras: Great, prompt service
Thank you,Vueling Team
From now on , we are you loyal customers
Contras: Was told I needed to check my bag when there was plenty of overhead space once we boarded the plane. The entire zone system seems to be fake, as they boarded zone 1 and then went to all zones, skipping 2 & 3.
Contras: Make sure you have a ticket with a selected seat or else they will not let you board, they overbook flights very often!
Contras: Last minute switched plan causing much discomfort and confusion.
Contras: they don't provide even water for the passengers
Contras: Kiwi booked only 15kg bags instead of the paid 20kg bag on my booking confirmation. We had to pay an extra 90 Euro. It ruined our morning.
Contras: Amazing
Contras: Nicer crew.
Prós: The worst crew I’ve ever experienced on a flight, and I’m a frequent flyer, both domestically and internationally.
Contras: To have not flown with Norwegian
Contras: 6h delayed
Prós: The crew was nice and friendly.
Contras: The plane was extremely dirty, almost disgusting!
Contras: I missed the flight and was not allowed to board even though there was time
Prós: Poor service, staring from punctuality. 3 and a half delay without any explanation until all passengers pressured the staff and we were told that it was due to aircraft malfunction.
The staff were very unfriendly when asked about information regarding the cause of the delay.
Contras: Change management and train staff.
The Barcelona airport was in very poor state, without air conditioning and restrooms in very poor state.
Prós: Nothing. This was poor service from every stand point, starting from punctuality. Almost 2 hours delay and almost lost my connecting flight in Barcelona
Contras: Change management
Prós: N/A
Contras: The flight was delayed, then we loaded onto an airport bus where we stood, sweating, for about 10 minutes before the bus left. Once we got on board it took forever for people to be seated, and some people were having their seats switched and others couldn’t find anywhere to put their luggage.
Prós: Crew was friendly, plane clean
Contras: Boarding process was very slow. Paid for a sea in advance. I was assigned a seat in row 7, put in group 3. No overhead space for my small carryon.
Prós: The crew was nice.
Contras: The flight was delayed.
Contras: Boarding process
Contras: We have a 5 hours delay inside the plane.
The crew has to been change and the second crew is the worst crew in all my flights
The captain also was change after 4 hours of delay, and is the worst captain, nothing polite
Contras: The departure could have been on time.
Contras: Air conditioning at the gate
Contras: The flight was an hour late with no announcements made in the terminal
Prós: Nothing.
Contras: Food was not offered. Boarding was chaotic. Took off later than expected because of the chaotic boarding.
Contras: The santorini airport is a mess. Our flight was delayed nearly an hour because the tiny airport wasn’t able to handle the amount of flights they had coming in and going out at the same time
Convenient & Good flight
Prós: Quick boarding, friendly staff. We took off on time and arrived before scheduled time. Good value for money!
Contras: Would be good if seats could be leaned back a bit.
Prós: It felt like a top airline, fast boarding, great service.
Prós: Fast and efficient
Contras: It was flawless, no improvements needed
Prós: Seat was comfortable and we landed on time, even after leaving late.
Contras: Crew needed better attitude.
Prós: I got me there and back
Contras: Great, prompt service
Thank you,Vueling Team
From now on , we are you loyal customers
Contras: Amazing
Contras: Get what you get with discount airline, but booking, travel, arrival went without a glitch
Prós: Fast and esay
Contras: Smelled badly of fuel
Prós: There was a good amount of room on the plane with comfortable seating.
Contras: We sat on the plane an extra 15 minutes before the flight, but other than that everything went smoothly.
Prós: Staff was friendly and happy.
Contras: Seats are not the most comfortable.
Prós: The crew with neither rude nor particularly welcoming.
Contras: When did vueling stop offering a free snack and drink. Not even a glass of water for your passengers is just plain inhospitable.
Prós: The inflight crew was very nice
Contras: The staff that works in the counter was very rude. My carry on bag which has fit in all the trains across Europe and other airlines did not meet the standards of Vueling so I was charged with 50 euros which is ok with me. What was upsetting was the attitude of one of the attendants of the counter. She was a spaniard lady lacking all customer service skills. I will never use this airline again
Contras: Baggage Claim in Barcelona. Waited 45 minutes before baggage arrived, that combined with flight being 30 minutes late made running to catch a connecting flight which was in a different terminal requiring a shuttle bus ride to get there.
Contras: Very good flight and crew.
Prós: Atendimento no checkin com qualidade de informação
Contras: Os últimos assentos sem janelas são horríveis!
Contras: Nicer behaviour from crew, smile is easy.
Contras: they don't provide even water for the passengers
Contras: The departure could have been on time.
Contras: Air conditioning at the gate
Prós: Timely departure and quick boarding.
Contras: Seats were not comfortable and staff was not exactly tentative.
Prós: New Boeing 787. Nice aircraft
Contras: This is the only international flight I have ever taken that did not serve food or drinks. We asked for water 4 times and was brought a small glass half full only once. We had to purchase food and drink separately. I can't even believe juice or soda was not included! It is dangerous to not offer at least water for that long of a flight. Would never fly or recommend Norwegian Air ever again.
Contras: Kayak sucks. I chose to buy ticket w kayak and took me to vayama (another horrible site). The ticket they sold me, which was not cheap, didn’t let me check in online and didn’t say that I was gonna have to pay 200 euros at airport to check in 2 bags!!!! A disaster everything.
Prós: The crew seemed very nice.
Contras: The flight could have been on time.
Prós: Flight reservation was cancelled at airport - gate agents could not allow us to board. We were told reservation had been cancelled.
Contras: Refused to sell ticket from start or at least receive a cancellation ticket for the flight
Prós: The plane was spacious and air conditioned.
Contras: We were not informed about how our luggage needed to be transferred to an entire building 15 min away.
Prós: worst airlineEVER , canceled the flight did'nt offer any help
Contras: everything
DON'T FLY WITH VUELING
Prós: nothing
Contras: 2:30 hours delay inside the plane and finally they change our aircraft. The crew is not friendly with us.
Horrible
Prós: Nothing wouldn’t fly with them again
Contras: Everything
Prós: Save you money and avoid this airline.
Contras: Complete overhaul of the company.
Prós: The price was cheap
Contras: Barcelona airport was a mess. They lost my bag with half of the plane bags and they didn’t even update the bag status online or call me when it arrived
Prós: Seats were slightly more comfortable than Ryanair.
Contras: Not making us bounce between gates 3 times because they didn't know where the plane was going.
Prós: Nothing on the ground. Prior to boarding there was chaos among the crew members and the public. The flight was as usual with Vueling delayed; for technical reasons. However no one knew what was happening. No crew member gave a simple explanation of what was happening. Order was not maintsined
Contras: Everything, like simply explaining to the long waiting passengers what was going on.
But Vueling is 90 pc late. They treat passengers as if they could not care less because they are working unhappily
We can simply compare with other airlines. Vueling gets first price as worse airline I know.
Contras: 3 hours delayed due to a mechanical problem.
Contras: We never got there
Prós: we landed safely
Contras: need entertainment system.
need complimentary drinks and snacks
need comfortable seats
Contras: A mechanical malfuntion caused our takeoff to be over 2 3/4 hours late. I had a scheduled 4 hour layover which wasn't enough and missed my USA connection. Had to pay another $2500 x 2 for return flight to make a wedding Same happened on arrival. 2hr delay Going back in 2 weeks. Trying Europa Air
Prós: Food and entertainment were ok but crew was rude and lazy and we had multiple delays. I was told to get in line for boarding and then stood there another hour. It was very poorly disorganized and did not come into contact with one nice crew member
Contras: Check in was not available and had to fly standby despite having reservation.
Prós: La sinceridad del piloto al señalar que los retrasos se debieron a los proveedores de servicios en el aeropuerto de Roma
Contras: Deberían mejorar la provisión de servicios aeronáuticos en Roma
Contras: Was told I needed to check my bag when there was plenty of overhead space once we boarded the plane. The entire zone system seems to be fake, as they boarded zone 1 and then went to all zones, skipping 2 & 3.
Contras: Make sure you have a ticket with a selected seat or else they will not let you board, they overbook flights very often!
Contras: Last minute switched plan causing much discomfort and confusion.
Contras: Kiwi booked only 15kg bags instead of the paid 20kg bag on my booking confirmation. We had to pay an extra 90 Euro. It ruined our morning.
Contras: Nicer crew.
Prós: The worst crew I’ve ever experienced on a flight, and I’m a frequent flyer, both domestically and internationally.
Contras: To have not flown with Norwegian
Contras: 6h delayed
Prós: The crew was nice and friendly.
Contras: The plane was extremely dirty, almost disgusting!
Contras: I missed the flight and was not allowed to board even though there was time
Prós: Poor service, staring from punctuality. 3 and a half delay without any explanation until all passengers pressured the staff and we were told that it was due to aircraft malfunction.
The staff were very unfriendly when asked about information regarding the cause of the delay.
Contras: Change management and train staff.
The Barcelona airport was in very poor state, without air conditioning and restrooms in very poor state.
Prós: Nothing. This was poor service from every stand point, starting from punctuality. Almost 2 hours delay and almost lost my connecting flight in Barcelona
Contras: Change management
Prós: N/A
Contras: The flight was delayed, then we loaded onto an airport bus where we stood, sweating, for about 10 minutes before the bus left. Once we got on board it took forever for people to be seated, and some people were having their seats switched and others couldn’t find anywhere to put their luggage.
Prós: Crew was friendly, plane clean
Contras: Boarding process was very slow. Paid for a sea in advance. I was assigned a seat in row 7, put in group 3. No overhead space for my small carryon.
Prós: The crew was nice.
Contras: The flight was delayed.
Contras: Boarding process
Contras: We have a 5 hours delay inside the plane.
The crew has to been change and the second crew is the worst crew in all my flights
The captain also was change after 4 hours of delay, and is the worst captain, nothing polite
Contras: The flight was an hour late with no announcements made in the terminal
Prós: Nothing.
Contras: Food was not offered. Boarding was chaotic. Took off later than expected because of the chaotic boarding.
Contras: The santorini airport is a mess. Our flight was delayed nearly an hour because the tiny airport wasn’t able to handle the amount of flights they had coming in and going out at the same time
