Avaliações de viajantes
Avaliação geral
7,6
Bom
Baseado em 743 avaliações
Embarque
7,5
Conforto
7,5
Tripulação
8,1
Entretenimento
7,4
Comida
7,5
Encontre passagens baratas na SriLankan Airlines
Ida e volta
Econômica
Informações sobre a SriLankan Airlines
| Código IATA | UL |
|---|---|
| Rotas | 84 |
| Rota principal | Colombo Bandaranaike Intl a Male |
| Aeroportos em que opera | 41 |
| Aeroporto principal | Colombo Bandaranaike Intl |
Avaliações recentes
Avaliações dos viajantes
101
60
31
17
16
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8,0
Prós: The crew
Contras: The food
avaliação de
-
8,0
Prós: The crew and the selection of movies
Contras: The food
avaliação de
-
9,6
Prós: Quality of food, great wine.
Contras: Check-in Colombo was chaotic, no supervisor on duty to help organize the passengers
avaliação de
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10,0
Prós: Best Airline and services
Contras: Best Airline and services
avaliação de
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2,8
Prós: NOTHING
Contras: UNCOMFORTABLE SEAT IS BUSINESS CLASS, VERY OLD AIRCRAFT. LAZY CREW, ASKE FOR A BLANKET AND TOOK 2 HRS TO GET ONE ONA 4 HR FLIGHT
avaliação de
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6,0
Okay but not great.
Prós: Staff were very friendly apart from the check in guy (Saudi) I assume. Food was okish, Seating was average.
Contras: Plane had an awful smell upon entry. This was on both legs of the journey.
avaliação de
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9,0
Prós: I bid for an upgrade on the 2nd leg so business was much better. The lady serving in business was very nice.
Contras: This leg was pretty much ok. Took an hour + to receive my baggage.
avaliação de
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6,6
Prós: Crew was welcoming and considerate. Breakfast food selection was good and tasty. Entertainment system is great.
Contras: Old old plane with the most uncomfortable seats - hard lumbar and head support. Good leg room. It was a 3.5 hour flight, so it was manageable. Had to use my next pillow during hour 3.
avaliação de
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6,0
Prós: Crew was amazing
Contras: Seat was very uncomfortable
avaliação de
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8,0
Prós: food
Contras: spray
avaliação de
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5,6
Prós: It's not horrible; just not up to world class standards of Singapore, Virgin, Emirates, United, or top airlines.
Contras: Business Class: You have to place your order for all food and drink at the start of the flight because the flight attendant disappears after serving. Want a refill of wine? Tough bananas. Forget to order dessert? You're out of luck.
avaliação de
-
2,0
Prós: Nothing
Contras: Need better training.
avaliação de
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6,0
Prós: The food was really good. Had the chicken sausage with pasta and mushroom.
Contras: After travelling from the Maldives and our final flight home from Melbourne to Brisbane, several people had their luggage sopping wet due to rain at Melbourne. Everything inside the luggage was wet. Qantas Customer Service was not empathetic. They said it was only water and bad luck.
avaliação de
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7,0
Prós: In row 27 window seat. Had a great view of the Maldives.
Contras: The entertainment.
avaliação de
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6,6
Contras: Free internet
avaliação de
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6,3
Prós: Crews were nice
Contras: Better movies and free internet in flight
avaliação de
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8,6
Contras: The OnAir WiFi should hv been free like Emirates for Loyalty members Better movies & other in flight entertainment
avaliação de
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6,0
Prós: Boarding on time
Contras: Better onboard service
avaliação de
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10,0
Prós: Everything was great!
avaliação de
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8,3
Prós: Crew was excellent as always with the Sri Lankan hospitality.
Contras: It was an old aircraft and felt dirty. Screens, seats, lavatories, everything was old. There were some really loud and rude passengers behind us causing disruption to everyone around. The crew tried to handle it but the passengers were just not cooperating.
avaliação de
-
5,0
Contras: Everything
avaliação de
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6,3
Prós: Crew was great. Lots of leg room
Contras: Many screens weren't working properly
avaliação de
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6,3
Prós: Lots of leg room
Contras: Food. Screens weren't working properly
avaliação de
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2,0
Prós: They loose my luggage
Contras: They loose my luggage
avaliação de
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2,0
Prós: They lose my luggage
Contras: They loose my luggage
avaliação de
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6,0
Prós: Boarding and landing
Contras: Food should be made With less spice more blend.
avaliação de
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3,0
Prós: Boarding
Contras: Foods were not good. Tray and seat was dirty. Sri Lanka should put in International passengers to good hotel and not shady slum hotel.
avaliação de
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8,0
Prós: Flight attendant were amazing. My wife was not well and we ask for blanket. Cabin crew provided us with one.
Contras: In flight food selection should have some variety for three hours flight. Should significantly improve Sri Lanka Lounge as the place was not the neat and clean, as it was run by one staff alone. Food in the lounge were sitting for hours and not freshly made.
avaliação de
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6,6
Prós: The seats and Inflight entertainment was excellent.
Contras: Crew ran out of food choices despite the fact that I was seated near the front of the aircraft. Crew came out for the first service and didn’t serve again for the rest of the flight.
avaliação de
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4,6
Contras: Plane was too cold. Asked staff to adjust but still to cold.
avaliação de
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6,6
Prós: Had more room than on BA flight to London
Contras: Poor selection of entertainment. Some features, such as the flight tracker, didn’t work
avaliação de
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4,6
Prós: Short flight
Contras: Coffee wasnt an option! The staff looked tired and bored.
avaliação de
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8,0
Contras: The airplane is old!
avaliação de
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9,3
Prós: Very friendly and attentive crew. Good entertainment options.
Contras: Business class seat is OK, not great - fine for 3.5 hour flight
avaliação de
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6,6
Prós: Not bad comparatively morning flt kolkata to cmb.crew is good.clean
avaliação de
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9,0
Prós: In economy class good enough leg space when compared to other airlines.
Contras: Head phones connections does not work most of the time.
avaliação de
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9,0
Prós: The staff was very helpings .
Contras: The way they are Waigh the luggage was like weighing gold.
avaliação de
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10,0
Disappointed at first
Prós: Crew is amazing with a smile always. It was a new aircraft with nice screens and a good variety of movie selections. Service was excellent as well as the food.
Contras: I was denied checking in a the counter. I bought the ticket with a friends credit card and they needed to have the actual card to swipe and then only they get access to my booking. It is company policy but it is not stated when you are making the purchase the airlines website. It says so on the bottom of the ticket on the page long rules in small print. And in all honesty who reads all of that these days. The ground crew were nice enough to take me to the airlines office at the airport and figure out a solution. It took an hour and a half to sort it out and get a verification from headquarters office in Srilanka.
avaliação de
-
8,0
Good flight.
Prós: Inflight Entertainment and seats.
Contras: None
avaliação de
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8,0
Prós: Good seats with leg room.
Contras: None
avaliação de
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10,0
Prós: Flight Crew was excellent
avaliação de
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10,0
Just perfect
Prós: Super on time
avaliação de
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10,0
Good flight.
Prós: Plenty of leg room.
Contras: NA
avaliação de
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10,0
Good connections.
Prós: Fast and efficient.
Contras: NA
avaliação de
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5,3
Prós: Enjoyed the tasty food.
Contras: gaps between seats were unbearable and have to think twice whether to travel again UL 208.
avaliação de
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8,6
Prós: Crew was that much friendly.
Contras: Not mine type food (just a suggestion please to have sri lankan varities)
avaliação de
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10,0
Prós: Good
avaliação de
-
10,0
Prós: Good
avaliação de
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9,3
Great flight and service
Prós: Flew a few times with UL mainly as it's part of One World and being a QR member I get additional miles and point and travel in business at affordable prices compared to QR extremely high price.
Contras: Need more movie options. Presently 95% movies are one or more year old.
avaliação de
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6,6
Great crew - small seats!
Prós: Food was good, boarding efficient. Crew managed other passengers so there wasn't crazy baggage issues. Crew was friendly and very helpful.
Contras: Seat was crazy small! Couldn't even cross my legs.
avaliação de
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10,0
Contras: Nothing
avaliação de
-
10,0
Prós: Good value
avaliação de
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7,6
Good service
Prós: The crew were lovely. Great service from crew and good food.
Contras: The head rests were very uncomfortable pushing your head forward. Plane was overbooked so my family couldn’t even sit together.
avaliação de
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2,0
Contras: Srilankan airlines did not allow me to board my flight and had the least helpful customer support reps.
avaliação de
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9,3
Prós: I have found Sri Lankan staff to be most friendly and accommodative.
avaliação de
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3,0
Very disorganized boarding Poor customer service
Contras: Unfriendly ambiance. Disorganized boarding. I’m even a member of Fly Smiles. The flight attendant named Chanaka moved 2 old passengers on my side. I kindly requested to another staff if I can just move seat too because I am not comfortable. But request no action. The cabin crew are not that caring because I took care of the 2 passengers. I just don’t understand why they are unfriendly. I will not choose this airlines again.
avaliação de
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7,3
Contras: Airport (Guangzhou) very confusing...not fault of airlines; whoever designed the airport in GZ should go back to school Flight delayed 45 minutes
avaliação de
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2,3
First & last flight with this airline
Prós: Uniform of the crew is nice.
Contras: The service specifically the transfer service. They weren’t helpful at all. I’m so turned off how the staff treated me. It is also not clear that I need to book a hotel thru the airline during my 13 hours transit. I was thrown back & forth like a ball. No help was done. How come an airline imposed such rule?! Worse part during flight I feel cold & asked for a blanket. We reached destination No blanket ever!! Not recommended. First & last!!!
avaliação de
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8,0
Good experience , only connectivity poor
Prós: Food , cleaning,
Contras: Connectivity as we have to wait 7!hours @ Colombo airport
avaliação de
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6,3
Safety Not The Most Important
Contras: Before engines shut down and fasten seat belt sign off people were removing bags from the overhead. Passengers were not required/forced to stow bags overhead, blocking egress from window seats.
avaliação de
Status do voo
Mapa de rotas da SriLankan Airlines
Principais aeroportos em que a SriLankan Airlines opera
- Aeroporto de Colombo Bandaranaike Intl (CMB)
- Aeroporto de Chennai (MAA)
- Aeroporto de Male (MLE)
- Aeroporto de Singapura Changi (SIN)
- Aeroporto de Nova Deli Indira Gandhi Intl (DEL)
- Aeroporto de Bangkok Suvarnabhumi (BKK)
- Aeroporto de Doha Hamad Intl (DOH)
- Aeroporto de Kuala Lumpur Intl (KUL)
- Aeroporto de Tiruchirapalli Civil (TRZ)
- Aeroporto de Mumbai Chhatrapati Shivaji (BOM)
- Aeroporto de Bangalore Bengaluru Intl (BLR)
- Aeroporto de Dubai Intl (DXB)
- Aeroporto de Coimbatore Peelamedu (CJB)
- Aeroporto de Hyderabad Rajiv Gandhi Intl (HYD)
- Aeroporto de Londres Heathrow (LHR)
Informações de contato da SriLankan Airlines
- UL Código IATA
- +94117 77 1979 Ligue
- srilankan.com Visite
Política de cancelamento da SriLankan Airlines
À medida que a situação muda com o coronavírus (COVID-19), a SriLankan Airlines atualiza suas políticas de acordo. Entre em contato diretamente com a SriLankan Airlines para obter as informações mais recentes sobre taxas de cancelamento. Você pode encontrar as informações mais atualizadas sobre as políticas da SriLankan Airlines aqui: SriLankan Airlines Orientações e políticas de viagem
Dados sobre o status do voo, cancelamentos e atrasos fornecidos por Flightstats.com. Os dados da Flightstats podem conter erros. Confirme sempre a informação indicada aqui com a companhia aérea.