SAUDIA (SV) - Voos, avaliações e política de cancelamento

Código IATA	SV
Rotas	408
Rota principal	Riad King Khaled Intl a Jeddah King Abdulaziz Intl
Aeroportos em que opera	85
Aeroporto principal	Jeddah King Abdulaziz Intl

Avaliações recentes

Avaliações dos viajantes

268

160

140

135

123

7,0

Contras: Upgraded my ticket to Buisness class only to find out that I could have only 1 bag, so I was forced to pay for my second bag despite having a Buisness class ticket!

Avaliado em mar 2020

avaliação de
7,6

Prós: Nice cooperative crew & fairly comfortable seating

Contras: dont know

Avaliado em mar 2020

avaliação de
10,0

Prós: The crew was very kind and attentive.

Contras: We waited over an hour at the new terminal to be bussed to the old terminal where the business lounge was.

Avaliado em mar 2020

avaliação de
7,0

Contras: Leave on time

Avaliado em fev 2020

avaliação de
5,2

Prós: Nothing at all!!

Contras: The staff needs to be helpful Extremely disgusting seats and trays. Filthy and smelly, full of stains. So disappointed! And no tv???!!!! For a 4.5 hour flight that’s brutal! The one big screen we were all supposed to share didn’t even work. Much much work needed

Avaliado em fev 2020

avaliação de
6,0

Prós: The staff on board was very friendly, warm.

Contras: The bathrooms could have been cleaner. Staff does not show up at all on the staff call button.

Avaliado em fev 2020

avaliação de
10,0

Prós: Great crew! Smooth flight!

Avaliado em fev 2020

avaliação de
10,0

Prós: Great crew!

Contras: I would’ve like more desert options.

Avaliado em fev 2020

avaliação de
3,6

Contras: The boarding process was so poor and clumsy that made the take off an hour plus delay. The plain was almost 10 miles away from the departing gate. Ground staff were unfriendly, rude, ignorant.

Avaliado em fev 2020

avaliação de
10,0

Contras: Excellent customer service

Avaliado em fev 2020

avaliação de
6,0

Prós: the food is good

Contras: the bathrooms need to be cleaned

Avaliado em fev 2020

avaliação de
8,6

Prós: yes crew and flight was very good

Contras: every thing is good

Avaliado em fev 2020

avaliação de
4,0

Prós: Nothing really.

Avaliado em fev 2020

avaliação de
3,3

Contras: The aircraft was an old one. Seats were uncomfortable, entertainment screen was nonfunctional, non of the buttons of the control stick worked, headphone connector ports were broken. Can’t say a single good thing about this flight.

Avaliado em fev 2020

avaliação de
3,3

Prós: very poor experience transiting through Jeddah airport

Contras: There was no wheelchair that was request. Had to walk long distance in severe pain. no one bothered to listen. Will never fly Saudia again

Avaliado em fev 2020

avaliação de
8,6

Prós: Crew is extremely friendly

Avaliado em fev 2020

avaliação de
2,0

Prós: Worst customer service ever

Avaliado em fev 2020

avaliação de
2,0

Prós: No more Saudia. Worst customer service ever.

Avaliado em fev 2020

avaliação de
5,6

Prós: Everything was okay, except they have really bad transition from the two flights in the airport . And suitcase was delivered to me the next day, and was opened and a bag of 230$ was stolen

Contras: Don't steal people’ stuff

Avaliado em fev 2020

avaliação de
6,6

Prós: Crew was okay and seats were comfortable

Contras: Food and boarding

Avaliado em fev 2020

avaliação de
4,0

Contras: Change the food which was tasteless and was only bread.

Avaliado em jan 2020

avaliação de
6,0

Contras: Connecting in Jeddah is a mightmare.

Avaliado em jan 2020

avaliação de
8,0

Prós: Modern and well-equipped planes.

Contras: Connecting in Jeddah is a mightmare.

Avaliado em jan 2020

avaliação de
4,0

Prós: Nothing

Contras: Make entertainment , serve nice food. Seat not comfortable at all.

Avaliado em jan 2020

avaliação de
5,0

Prós: Exceptional crew, as expected

Contras: Terrible customer service at the boarding gate. Plane was listed on time but we did not board until an hour after our scheduled departure time. We were not informed whether the flight was delayed or given an explanation for why we did not leave on time. There was no announcement and the gate team did not give any explanation to what was going on. Unexceptionable service. Very disappointed

Avaliado em jan 2020

avaliação de
10,0

Prós: Excellent service and ontime takeoff

Avaliado em jan 2020

avaliação de
8,6

Prós: Crew was good, food was very good,seats were fine.

Contras: Entertainment options could be better. The entertainment system needed reboot.

Avaliado em jan 2020

avaliação de
4,3

Prós: Value

Contras: The food could be better.

Avaliado em jan 2020

avaliação de
8,0

Prós: Crew and plane were great..

Contras: Worst transit lounge/airport.... i thought I was back in India in the 80s!!! Same on Saudi and the Saudi Airport!! Never again!!

Avaliado em jan 2020

avaliação de
8,0

Contras: Crew’s were not professional enough

Avaliado em jan 2020

avaliação de
2,6

Prós: Very limited (basically 2 times) food were provided over 16:40 hrs flying time. Kids were hungry. No tea/coffee were provided. After distributing warm clothes, we got food almost one hour later.

Contras: They should add one more meal and drinks more frequently.

Avaliado em jan 2020

avaliação de
9,3

Prós: The new Boeing airplane. Business class is truly business class.

Avaliado em jan 2020

avaliação de
2,0

Prós: Flight was canceled without notice

Avaliado em dez 2019

avaliação de
4,0

Contras: None of us who flew from ny , received luggage’s in Dhaka. Still waiting

Avaliado em dez 2019

avaliação de
10,0

Prós: Was the crew amazing and overall was good

Avaliado em dez 2019

avaliação de
7,0

Prós: B787 still like new and well maintained.

Contras: This is a long flight I take often one Saudia. The seats still suck!

Avaliado em dez 2019

avaliação de
8,0

Prós: The crew were extremely helpful and they did there best to keep us comfortable

Contras: The boarding process is a mess

Avaliado em dez 2019

avaliação de
8,6

Very improved customer service

Prós: Very improved customer service from previous years.

Avaliado em dez 2019

avaliação de
4,3

Prós: Crew

Contras: Food

Avaliado em dez 2019

avaliação de
7,0

Contras: Offer drinks besides a bag of water and juice

Avaliado em dez 2019

avaliação de
7,3

Prós: The boarding process was efficient. The crew were friendly and professional.

Contras: The Entertainment system broke down 3 times during the flight.

Avaliado em nov 2019

avaliação de
2,3

Prós: Liked the short flight period. That is all!

Contras: Crew service is terrible. Food is rubbish.

Avaliado em nov 2019

avaliação de
6,0

Prós: The plane was very comfortable and the crew were fast and responsive

Contras: They searched every bag and person before getting on the plane, the entertainment system is buggy

Avaliado em nov 2019

avaliação de
10,0

Service improved from last three years

Prós: I am using SA from the last three years now. This trip change my mind about the airline reputation it’s competing very well with other airlines. The hospitality is improved 300% the staff are very friendly and professional. They listen to customer and resolved their issues if any.

Avaliado em nov 2019

avaliação de
8,4

Prós: My seat was just fine, it was only a 1.4 hour flight

Contras: The food was not great, however I want to say thank you very much for having something

Avaliado em out 2019

avaliação de
6,6

Contras: Boarding & deplaning for Business class should be priority. Baggage claim also should be priority. Currently there’s no difference between business and economy classes

Avaliado em out 2019

avaliação de
10,0

Prós: I had my own row of seating because the flight was pretty empty so it was very comfortable

Contras: Nothing. Excellent flight

Avaliado em out 2019

avaliação de
10,0

Prós: Flight was pretty empty so I had a whole row to myself which was incredibly comfortable

Contras: Nothing

Avaliado em out 2019

avaliação de
8,0

Prós: Timing

Contras: Seat comfort and leg space

Avaliado em out 2019

avaliação de
3,0

Contras: Timing!!

Avaliado em out 2019

avaliação de
10,0

Prós: Smooth

Contras: The offerings of the snack is very cheap

Avaliado em out 2019

avaliação de
2,0

Prós: Please contact me on +966502263227

Avaliado em out 2019

avaliação de
2,0

Prós: I went to get my ticket at the airport unfortunately they said your ticket has been cancelled But i have no information about that Please contact me on +966502263227

Contras: Please contact me on my phone number +966502263227

Avaliado em out 2019

avaliação de
10,0

Prós: Smooth

Contras: All was well

Avaliado em out 2019

avaliação de
10,0

Prós: Smooth trip

Contras: All is well

Avaliado em out 2019

avaliação de
8,3

Prós: Smooth trip

Contras: The electricity plug was not working so I couldn’t charge my mobile although it is a new plane and the hostess tried his best but no luck

Avaliado em out 2019

avaliação de
2,3

Prós: Nothing

Contras: A problem in adjusting my return flight caused a cancelation of the return flight, customer service was not available at night time (flight was early morning ) a visit to there airport office had nothing to offer but by a new overinflated ticket and then discuss the rest with HQ or use the phone nearby for technical support that took me 20 minutes to understand that it is going to be busy for the rest of the night (time was 1:30 am) approximately

Avaliado em out 2019

avaliação de
9,3

Prós: Onboard services improved dramatically since last for same route ✅

Avaliado em out 2019

avaliação de
2,0

Prós: Nothing

Contras: Everything

Avaliado em out 2019

avaliação de
9,3

Prós: I just like long international flights so everything was great

Contras: Only issue I had was how cold it was

Avaliado em out 2019

avaliação de

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