SAS (SK)
SAS (SK)
SAS (SK)
SAS (SK)
SAS (SK)
SAS (SK)
| Código IATA | SK |
|---|---|
| Rotas | 550 |
| Rota principal | Oslo Gardermoen a Trondheim Vaernes |
| Aeroportos em que opera | 123 |
| Aeroporto principal | Oslo Gardermoen |
Prós: Crew was great. Flight was clean.
Contras: I ordered vegan meals and only one of the meals were vegan. Someone had forgotten to bring the second meal for me on the plane.
Nice flight
Prós: I liked the service and the food
Contras: The lack of movie choices
Prós: The crew was very attentive.
Contras: The seats are tight and uncomfortable. Emirates and Singapore airlines have much more space in economy class. They also have better food. The worst new development is that you have to pay an additional charge if you want to sit together. That is pretty ridiculous for an international flight AND when you have a small child with you. I can see doing that on Ryan air, but that is pretty low for a Scandinavian airline. Scandinavians have a very strong sense of family.
Contras: Terrible to have to pay 70 Euros when you are an elite gold status member. And no mention of this during booking process and checkin unless you dig in deep via links. Not used to this with other airline partners and likely last time I am flying SAS
Prós: Ontime and efficient boarding with polite crew.
Contras: Nothing to improve. I slept the whole flight so couldn’t evaluate all aspects.
Overall great
Prós: I really enjoyed the ease of boarding and how smooth the flight went. The airline crew was friendly and the food was great.
Contras: I wish that I was informed ahead of time that SAS GO LITE flights do not include check-in baggage. I ended up paying $109 instead of $60 because I was unaware that the fees change the day of departure. This upset me.
Prós: Crew was sour.
Contras: Crew could have been friendly.
Free snacks please
Prós: Professional crew
Contras: I think for the price I paid for the flight there should at least be a free snack to go with the free drink.
Top of the range airline.
Prós: Calm, friendly and professional crew, good food and spotlessly clean aircraft.
Contras: Disorganized boarding. People were jumping the line saying they were in the zone that was called when they couldn’t have been.
I was there early (one of the 1st) but because I’m polite and only approached the gate when my zone was called, ended up at the back. More monitoring of this would help because I saw other people bothered by this.
Prós: The plane was nice and comfortable. The flight was only about 40 minutes.
Contras: Everything was fine. A very quick, easy flight at the end of a long day for me.
Prós: The flight itself was fine. We had a two-hour delay due to a mechanical issue, but the crew took care of it as quickly as they could.
Contras: It was just a relatively quick, unremarkable flight.
Contras: No food, no entertainment. Ridiculous!! Not even a damn sandwich!!
Prós: Crew on EWR to ARN was so-so. They lock restrooms at the back because they don't people hanging around the kitchen in the back. Also, the one cabin crew does not say Excuse Me when he needs to pass- he just touches you and pushes you aside
Also, the one cabin crew
Contras: my first flight overseas. friendly staff. movies ..headphones..pillow and blankets included. 2 beverages included with meal. only downside was paying for checked bag. looks like that is included on the return flight so that won't be and issue on the way home. no issues with carryons.
Prós: Smiling crew, clean airplane, tasty healthy food. I had all I needed to be comfortable.
Contras: I can’t think of anything to improve on.
Prós: Swedish lady good, Spanish lady not as much.
Contras: Spanish lady.
Prós: Crew was very friendly and helpful. Entertainment had plenty of choices.
Contras: The seats were very hard. It was very uncomfortable sitting that long I’m those seats
Prós: No
Contras: Everything
Contras: Helpful flight attendant, kind check in attendant
Contras: Terrible airline, they charge for everything, but don’t give the client good service. I was yelled by a worker because I was having difficulties scanning my bag at the self-scanning-and-uploading-your-luggage that you pay $100 dollars extra Per bag. I don’t like this airline.
Prós: The crew was fine. The seats in the A330 are the worst only to be made worse by NO legroom. Very uncomfortable airplane. The flight crew also closes the rear bathroom off during most of the flight, I am assuming so they can use....
Contras: Only serving beef as meal in economy was not great. A choice would be better.
Contras: Meal choices - only serving beef in economy was not great.
Prós: To reach the goal.
Contras: Food. Time.
Contras: Seat was terribl, space tiny, no legroom no air movement, hot the entire trip,
Prós: Crew was good, especially from Beijing to Copenhagen
Contras: The baggage fees has to be clearly informed, they have a different fees almost double if u checkin bag from 22hrs of departure, total ripoff. Bundle the baggage fees when you buy ticket.
Prós: Smooth flight from Copenhagen to Berlin - uneventful which is good. They even offered free coffee and tea.
Prós: crew was pleasant
Contras: boarding was chaotic
Contras: The check in staff at the gate could have been more friendly and paid better attention to customer care. I was standing in front of the counter with a simple Question but had to wait 5 minutes before the two agents got done with their own personal chat and thought about attending to me.
Prós: Yes
Prós: Row of seats to myself. Free coffee.
Contras: Coffee refill.
Prós: The seat was not as cramped as the Greenland Airways flight preceeding this.
Contras: Not having additional fees for baggage. Please disclose that as part of the ticketing.
Contras: Can’t believe SAS charges for 1 piece of luggage Never experienced in all the years I’ve travelled internationally Also couldn’t accept UScredit card to buy a drink- yes you had to buy an alcoholic beverage on the flight to Europe Better to upgrade your ticket so you can check a bag and use lounge
Contras: no peanuts?
Prós: Very enjoyable great staff,
Contras: Lower prices
Prós: Flight was fine....
Contras: ....but departure wa delayed over an hour
Prós: See previous note about lost bag.
Contras: See previous note about lost bag.
Prós: First time on SAS in many years. Service was lower than average. Will fly with other carriers on my next Euro trip.
Contras: Flight left Boston 1.5 hours late. I barely made my connecting flight but my checked bag did not. SAS outsources to GBS to handle missing bags. They promised 24 hours to deiiver to my hotel, but took 3 days. No one answers their phone. Terrible experience.
Prós: Nothing.
Contras: Please see statement from SFO-> CPH flight.
Prós: My first part of the flight, from SFO to CPH, was good. It was the second part that was terrible.
Contras: SAS never emailed the second boarding ticket and there was no agent at the gate to help me print one. I paid $20 days in advance for a front aisle seat (6E), but was boarded last (group H) and had to put my carry-on in aisle 26. The stewardess was very rude and seemed racist towards me.
Prós: food good
Contras: techical problems announced AFTER plane was fully boarded, took 1-1/2 hours with no refreshments offered except the water bottles at seat. However, captain did make periodic announcements as to progress of repairs.
Prós: comfortable plane
Contras: small pastry with coffee
Contras: Newer movies
Contras: connection information very poor
Contras: Flew SAS Plus. Extra seat width and leg room made all the difference versus SAS Go. Money well spent.
Prós: SAS has what is missing in other airlines, the three P's - Pleasant, Polite, Professional.
Contras: SAS support and communication during the Copenhagen baggage handler strike, which cost us our connection and the family funeral in Scotland, which was the whole point, was abysmal.
Prós: Boarding process was smooth.
Contras: Cramped seats, at least it was a short flight.
Prós: The flights and food were good. no problems there.
Contras: There was a baggage strike in Copenhagen. We sat on the tarmac for about an hour awaiting a gate opening. The flight to Chicago took off an hour late and we missed our connecting flight into Columbus. And our bags never arrived in Chicago.
Contras: frankfurt airport security is a nightmare
Contras: No wifi
Prós: SAS is excellent in terms of comfort and professionalism and care from the crew.
Contras: None
Prós: Check in was so easy.
Prós: The onboarding process was awesome! The rest was mediocre at best. The cabin was friendly but not helpful. They had weird policies which we have never heard or seen elswhere. The flight had huge screens that won't turn off, it was freezing cold and the crew had no idea how to help.
Contras: More knowledgeable crew and maybe more crew members, as there were too few and the service took more than 2 hours to complete. Never seen that happen on a 7 hour flight.
Contras: at least offered free water.
Prós: that there was a water and a blanket on each seat!
Contras: I thought there was free alcohol on international flights. that you were not allowed to use the given blanket until after take off.
Prós: Crew was very pleasant.
Contras: There were no announcements at all about the delays! It was confusing and poor service.
Prós: Crew was amazing, flight was on time, and entertainment was available.
Prós: The was knowledgeable, but customer acumen sucks.
Contras: The crew does not acknowledge the passengers. Even when one the crew member was pushing a shopping cart down the aile with the Merchandise for people to purchase, she was just in such a hurry to avoid passengers.
Prós: Ontime and efficient boarding with polite crew.
Contras: Nothing to improve. I slept the whole flight so couldn’t evaluate all aspects.
Overall great
Prós: I really enjoyed the ease of boarding and how smooth the flight went. The airline crew was friendly and the food was great.
Contras: I wish that I was informed ahead of time that SAS GO LITE flights do not include check-in baggage. I ended up paying $109 instead of $60 because I was unaware that the fees change the day of departure. This upset me.
Top of the range airline.
Prós: Calm, friendly and professional crew, good food and spotlessly clean aircraft.
Contras: Disorganized boarding. People were jumping the line saying they were in the zone that was called when they couldn’t have been.
I was there early (one of the 1st) but because I’m polite and only approached the gate when my zone was called, ended up at the back. More monitoring of this would help because I saw other people bothered by this.
Contras: my first flight overseas. friendly staff. movies ..headphones..pillow and blankets included. 2 beverages included with meal. only downside was paying for checked bag. looks like that is included on the return flight so that won't be and issue on the way home. no issues with carryons.
Prós: Smiling crew, clean airplane, tasty healthy food. I had all I needed to be comfortable.
Contras: I can’t think of anything to improve on.
Contras: Only serving beef as meal in economy was not great. A choice would be better.
Contras: Meal choices - only serving beef in economy was not great.
Contras: The check in staff at the gate could have been more friendly and paid better attention to customer care. I was standing in front of the counter with a simple Question but had to wait 5 minutes before the two agents got done with their own personal chat and thought about attending to me.
Prós: Yes
Prós: comfortable plane
Contras: small pastry with coffee
Contras: connection information very poor
Contras: Flew SAS Plus. Extra seat width and leg room made all the difference versus SAS Go. Money well spent.
Prós: SAS has what is missing in other airlines, the three P's - Pleasant, Polite, Professional.
Prós: SAS is excellent in terms of comfort and professionalism and care from the crew.
Contras: None
Prós: Check in was so easy.
Prós: that there was a water and a blanket on each seat!
Contras: I thought there was free alcohol on international flights. that you were not allowed to use the given blanket until after take off.
Prós: Crew was amazing, flight was on time, and entertainment was available.
Prós: Crew was great. Flight was clean.
Contras: I ordered vegan meals and only one of the meals were vegan. Someone had forgotten to bring the second meal for me on the plane.
Nice flight
Prós: I liked the service and the food
Contras: The lack of movie choices
Prós: The crew was very attentive.
Contras: The seats are tight and uncomfortable. Emirates and Singapore airlines have much more space in economy class. They also have better food. The worst new development is that you have to pay an additional charge if you want to sit together. That is pretty ridiculous for an international flight AND when you have a small child with you. I can see doing that on Ryan air, but that is pretty low for a Scandinavian airline. Scandinavians have a very strong sense of family.
Free snacks please
Prós: Professional crew
Contras: I think for the price I paid for the flight there should at least be a free snack to go with the free drink.
Prós: The plane was nice and comfortable. The flight was only about 40 minutes.
Contras: Everything was fine. A very quick, easy flight at the end of a long day for me.
Prós: Crew on EWR to ARN was so-so. They lock restrooms at the back because they don't people hanging around the kitchen in the back. Also, the one cabin crew does not say Excuse Me when he needs to pass- he just touches you and pushes you aside
Also, the one cabin crew
Prós: Swedish lady good, Spanish lady not as much.
Contras: Spanish lady.
Prós: Crew was very friendly and helpful. Entertainment had plenty of choices.
Contras: The seats were very hard. It was very uncomfortable sitting that long I’m those seats
Prós: Crew was good, especially from Beijing to Copenhagen
Prós: Smooth flight from Copenhagen to Berlin - uneventful which is good. They even offered free coffee and tea.
Prós: crew was pleasant
Contras: boarding was chaotic
Prós: Row of seats to myself. Free coffee.
Contras: Coffee refill.
Prós: The seat was not as cramped as the Greenland Airways flight preceeding this.
Contras: Not having additional fees for baggage. Please disclose that as part of the ticketing.
Contras: Can’t believe SAS charges for 1 piece of luggage Never experienced in all the years I’ve travelled internationally Also couldn’t accept UScredit card to buy a drink- yes you had to buy an alcoholic beverage on the flight to Europe Better to upgrade your ticket so you can check a bag and use lounge
Contras: no peanuts?
Prós: Very enjoyable great staff,
Contras: Lower prices
Prós: Flight was fine....
Contras: ....but departure wa delayed over an hour
Prós: food good
Contras: techical problems announced AFTER plane was fully boarded, took 1-1/2 hours with no refreshments offered except the water bottles at seat. However, captain did make periodic announcements as to progress of repairs.
Contras: Newer movies
Prós: Boarding process was smooth.
Contras: Cramped seats, at least it was a short flight.
Prós: The flights and food were good. no problems there.
Contras: There was a baggage strike in Copenhagen. We sat on the tarmac for about an hour awaiting a gate opening. The flight to Chicago took off an hour late and we missed our connecting flight into Columbus. And our bags never arrived in Chicago.
Contras: No wifi
Contras: at least offered free water.
Prós: The was knowledgeable, but customer acumen sucks.
Contras: The crew does not acknowledge the passengers. Even when one the crew member was pushing a shopping cart down the aile with the Merchandise for people to purchase, she was just in such a hurry to avoid passengers.
Contras: Terrible to have to pay 70 Euros when you are an elite gold status member. And no mention of this during booking process and checkin unless you dig in deep via links. Not used to this with other airline partners and likely last time I am flying SAS
Prós: Crew was sour.
Contras: Crew could have been friendly.
Prós: The flight itself was fine. We had a two-hour delay due to a mechanical issue, but the crew took care of it as quickly as they could.
Contras: It was just a relatively quick, unremarkable flight.
Contras: No food, no entertainment. Ridiculous!! Not even a damn sandwich!!
Prós: No
Contras: Everything
Contras: Helpful flight attendant, kind check in attendant
Contras: Terrible airline, they charge for everything, but don’t give the client good service. I was yelled by a worker because I was having difficulties scanning my bag at the self-scanning-and-uploading-your-luggage that you pay $100 dollars extra Per bag. I don’t like this airline.
Prós: The crew was fine. The seats in the A330 are the worst only to be made worse by NO legroom. Very uncomfortable airplane. The flight crew also closes the rear bathroom off during most of the flight, I am assuming so they can use....
Prós: To reach the goal.
Contras: Food. Time.
Contras: Seat was terribl, space tiny, no legroom no air movement, hot the entire trip,
Contras: The baggage fees has to be clearly informed, they have a different fees almost double if u checkin bag from 22hrs of departure, total ripoff. Bundle the baggage fees when you buy ticket.
Prós: See previous note about lost bag.
Contras: See previous note about lost bag.
Prós: First time on SAS in many years. Service was lower than average. Will fly with other carriers on my next Euro trip.
Contras: Flight left Boston 1.5 hours late. I barely made my connecting flight but my checked bag did not. SAS outsources to GBS to handle missing bags. They promised 24 hours to deiiver to my hotel, but took 3 days. No one answers their phone. Terrible experience.
Prós: Nothing.
Contras: Please see statement from SFO-> CPH flight.
Prós: My first part of the flight, from SFO to CPH, was good. It was the second part that was terrible.
Contras: SAS never emailed the second boarding ticket and there was no agent at the gate to help me print one. I paid $20 days in advance for a front aisle seat (6E), but was boarded last (group H) and had to put my carry-on in aisle 26. The stewardess was very rude and seemed racist towards me.
Contras: SAS support and communication during the Copenhagen baggage handler strike, which cost us our connection and the family funeral in Scotland, which was the whole point, was abysmal.
Contras: frankfurt airport security is a nightmare
Prós: The onboarding process was awesome! The rest was mediocre at best. The cabin was friendly but not helpful. They had weird policies which we have never heard or seen elswhere. The flight had huge screens that won't turn off, it was freezing cold and the crew had no idea how to help.
Contras: More knowledgeable crew and maybe more crew members, as there were too few and the service took more than 2 hours to complete. Never seen that happen on a 7 hour flight.
Prós: Crew was very pleasant.
Contras: There were no announcements at all about the delays! It was confusing and poor service.
