SAS (SK)
SAS (SK)
SAS (SK)
SAS (SK)
SAS (SK)
SAS (SK)
| Código IATA | SK |
|---|---|
| Rotas | 547 |
| Rota principal | Oslo e outros aeroportos a Trondheim Vaernes |
| Aeroportos em que opera | 116 |
| Aeroporto principal | Oslo e outros aeroportos |
Prós: Flight was fine....
Contras: ....but departure wa delayed over an hour
Prós: See previous note about lost bag.
Contras: See previous note about lost bag.
Prós: First time on SAS in many years. Service was lower than average. Will fly with other carriers on my next Euro trip.
Contras: Flight left Boston 1.5 hours late. I barely made my connecting flight but my checked bag did not. SAS outsources to GBS to handle missing bags. They promised 24 hours to deiiver to my hotel, but took 3 days. No one answers their phone. Terrible experience.
Prós: Nothing.
Contras: Please see statement from SFO-> CPH flight.
Prós: My first part of the flight, from SFO to CPH, was good. It was the second part that was terrible.
Contras: SAS never emailed the second boarding ticket and there was no agent at the gate to help me print one. I paid $20 days in advance for a front aisle seat (6E), but was boarded last (group H) and had to put my carry-on in aisle 26. The stewardess was very rude and seemed racist towards me.
Prós: food good
Contras: techical problems announced AFTER plane was fully boarded, took 1-1/2 hours with no refreshments offered except the water bottles at seat. However, captain did make periodic announcements as to progress of repairs.
Prós: comfortable plane
Contras: small pastry with coffee
Contras: Newer movies
Contras: connection information very poor
Contras: Flew SAS Plus. Extra seat width and leg room made all the difference versus SAS Go. Money well spent.
Prós: SAS has what is missing in other airlines, the three P's - Pleasant, Polite, Professional.
Contras: SAS support and communication during the Copenhagen baggage handler strike, which cost us our connection and the family funeral in Scotland, which was the whole point, was abysmal.
Prós: Boarding process was smooth.
Contras: Cramped seats, at least it was a short flight.
Prós: The flights and food were good. no problems there.
Contras: There was a baggage strike in Copenhagen. We sat on the tarmac for about an hour awaiting a gate opening. The flight to Chicago took off an hour late and we missed our connecting flight into Columbus. And our bags never arrived in Chicago.
Contras: frankfurt airport security is a nightmare
Contras: No wifi
Prós: SAS is excellent in terms of comfort and professionalism and care from the crew.
Contras: None
Prós: Check in was so easy.
Prós: The onboarding process was awesome! The rest was mediocre at best. The cabin was friendly but not helpful. They had weird policies which we have never heard or seen elswhere. The flight had huge screens that won't turn off, it was freezing cold and the crew had no idea how to help.
Contras: More knowledgeable crew and maybe more crew members, as there were too few and the service took more than 2 hours to complete. Never seen that happen on a 7 hour flight.
Contras: at least offered free water.
Prós: that there was a water and a blanket on each seat!
Contras: I thought there was free alcohol on international flights. that you were not allowed to use the given blanket until after take off.
Prós: Crew was very pleasant.
Contras: There were no announcements at all about the delays! It was confusing and poor service.
Prós: Crew was amazing, flight was on time, and entertainment was available.
Prós: The was knowledgeable, but customer acumen sucks.
Contras: The crew does not acknowledge the passengers. Even when one the crew member was pushing a shopping cart down the aile with the Merchandise for people to purchase, she was just in such a hurry to avoid passengers.
Prós: The SAS flight was fine. My dissatisfaction was with the company that booked my ticket which I found through a Kayak search. When booking, there was no information about luggage and I ended up paying for it at the airport. This should clearly be declared in the online booking process.
Prós: Economy Plus is great (I’m 6’10”) & had plenty of legroom! Good food, great service, nice entertainment package and got to stay in SAS lounge until boarding!
Contras: They need to serve drinks with ice! US passengers need ice in their drinks!
Contras: Multiple delays. Need to offer back up flights and hold connections for delayed flights.
Prós: Great service. Very comfortable seat
Prós: Friendly crew. Good food. Uneventful flight.
Contras: Flight was slightly delayed in departure.
Prós: Crew was business only.
Contras: More engaged crew. The
Prós: Left and arrived on time. Crew very efficient. Smooth flight.
Contras: Everything was great!
Prós: the diverse amount of films
Contras: the food could have been better.
Contras: The food especially the second meal or snack.
Prós: On time. Arrive early. Smooth flight and landing.
Contras: More meal options. Only chicken for dinner. I’m vegetarian.
Prós: Seat was comfortable. Entertainment was great. The service by the crew was great.
Contras: It would have been nice if the armrest went as far back as the seat. Flying with my partner, she doesn’t sleep well on planes unless she can completely lean on me. The armrest between our seats only retracted to the upright seat level.
Prós: Crew was great and the plane was comfortable. All the amenities were included in the price and that was a plus.
Prós: The crew was very nice , and very comfortable seats .
Contras: Everything was great
Prós: Good service
Contras: That we had to pay for checked bagage on the return flight (Copenhagen to Newark) was an unpleasant and expensive surprise. In the 25+ years I have flown trans Atlantic with SAS, this is the first time that I’ve had to pay for luggage. No pre-warning .... :-(.
Prós: Nothing.
Contras: Checked bags left behind, no food, no drink.
Contras: Requested a window seat, got a middle seat. No food, ither than coffee or tea had to pay for everything. Late departure, nearly missed my connecting flight.
Contras: I guess i would still consider the flight "international" and therefore should include AT LEAST one free checked bag per person, but not- 44u$d. Now it may be depending upon the fare paid, but on another flight (last week) on SAS AMS-OSL-BOO, It was 80u$d per pax.
Contras: Seats weren't that comfortable.
Contras: When we checked in for the return flight in CPH we learned that our return ticket was “light” ie it did not include luggage. we were not informed about this, we did not request a ‘light” return ticket, and...why would we when we checked luggage flying over? We’d like the usd100 refunded
Prós: The flight went by fast.
Contras: They should have provided some goodies to eat. Due to people that needed something to eat. For example, my mother being diabetic and I was telling them to please provide something. Event then, nothing was done :( .
Prós: na
Contras: The airplane crew was rude. They could have been more nicer regarding food. My mother is diabetic and I asked the lady to get her a small sandwich or something so she can take her meds and plus her sugar levels where getting low. And the lady on her side was really rude and said NO.
Prós: A lot of seating space. very comfortable.
Contras: You have to pay for wifi.
Prós: Crew was amazing. Seat was better then usual.
Contras: Don’t make us pay for our drinks.
Prós: Safe polite crew
Contras: No entertainment options on plane. Possibly due to 737maxs being taken out of service.
Prós: Food was the best airline food!
Contras: The back of the plane was significantly warmer than the rest of the plane. Very little leg room.
Contras: They contracted with United from Washington LA and United is a mess Btoke our luggage, wouldn’t honor seat selection we paid additional for, uncomfortable, ...
Prós: Terrible coordination between SAS and United Airlines. Two bags missing, could not find boarding pass of baby, despite us showing them on the SAS website their check in details!
Contras: Not losing our bags and delaying our boarding massively despite us having completed information in advance on SAS website. United Airlines inability to assign seating all the way through, throwing their hands in the air and blaming SAS, while SAS did exactly the same thing about United.
Prós: Good airline
Prós: Seating room, food, and service
Contras: Nothing
Prós: Nothing, could not even board due to confusion over flights.
Contras: SAS couldn’t even help us when our flight was cancelled.
Prós: The crew was very nice and friendly. I was not expecting walking down to the tarmac to board the plane. But flight was uneventful.
Contras: Checking in didn’t open until 2 hours before plane was scheduled to take off. Really? We got to airport early so we could eat dinner. You are depriving the airport of revenue. Not to mention we had to stand there for over an hour. And then just one agent showed up. Terrible service and planning.
Prós: Crew very friendly and helpful.
Contras: Seat didn’t recline as much as it should be. Maybe cuz we are sitting the last row. Which makes it less comfortable.
Prós: Boarding was easy, flight was smooth and on time.
Contras: Seats were snug, granted we had the less expensive tickets.
Prós: Very professional crew
Contras: One more pass at the end of flight to pick up more trash, to create less work for cleaning crew.
Prós: Competent crew
Contras: Flight was badly delayed.
Prós: comfortable plane
Contras: small pastry with coffee
Contras: connection information very poor
Contras: Flew SAS Plus. Extra seat width and leg room made all the difference versus SAS Go. Money well spent.
Prós: SAS has what is missing in other airlines, the three P's - Pleasant, Polite, Professional.
Prós: SAS is excellent in terms of comfort and professionalism and care from the crew.
Contras: None
Prós: Check in was so easy.
Prós: that there was a water and a blanket on each seat!
Contras: I thought there was free alcohol on international flights. that you were not allowed to use the given blanket until after take off.
Prós: Crew was amazing, flight was on time, and entertainment was available.
Prós: Economy Plus is great (I’m 6’10”) & had plenty of legroom! Good food, great service, nice entertainment package and got to stay in SAS lounge until boarding!
Contras: They need to serve drinks with ice! US passengers need ice in their drinks!
Prós: Great service. Very comfortable seat
Prós: Friendly crew. Good food. Uneventful flight.
Contras: Flight was slightly delayed in departure.
Prós: Left and arrived on time. Crew very efficient. Smooth flight.
Contras: Everything was great!
Contras: The food especially the second meal or snack.
Prós: On time. Arrive early. Smooth flight and landing.
Contras: More meal options. Only chicken for dinner. I’m vegetarian.
Prós: Seat was comfortable. Entertainment was great. The service by the crew was great.
Contras: It would have been nice if the armrest went as far back as the seat. Flying with my partner, she doesn’t sleep well on planes unless she can completely lean on me. The armrest between our seats only retracted to the upright seat level.
Prós: Crew was great and the plane was comfortable. All the amenities were included in the price and that was a plus.
Prós: The crew was very nice , and very comfortable seats .
Contras: Everything was great
Prós: A lot of seating space. very comfortable.
Contras: You have to pay for wifi.
Prós: Crew was amazing. Seat was better then usual.
Contras: Don’t make us pay for our drinks.
Contras: They contracted with United from Washington LA and United is a mess Btoke our luggage, wouldn’t honor seat selection we paid additional for, uncomfortable, ...
Prós: Good airline
Prós: Seating room, food, and service
Contras: Nothing
Prós: Boarding was easy, flight was smooth and on time.
Contras: Seats were snug, granted we had the less expensive tickets.
Prós: Very professional crew
Contras: One more pass at the end of flight to pick up more trash, to create less work for cleaning crew.
Prós: Flight was fine....
Contras: ....but departure wa delayed over an hour
Prós: food good
Contras: techical problems announced AFTER plane was fully boarded, took 1-1/2 hours with no refreshments offered except the water bottles at seat. However, captain did make periodic announcements as to progress of repairs.
Contras: Newer movies
Prós: Boarding process was smooth.
Contras: Cramped seats, at least it was a short flight.
Prós: The flights and food were good. no problems there.
Contras: There was a baggage strike in Copenhagen. We sat on the tarmac for about an hour awaiting a gate opening. The flight to Chicago took off an hour late and we missed our connecting flight into Columbus. And our bags never arrived in Chicago.
Contras: No wifi
Contras: at least offered free water.
Prós: The was knowledgeable, but customer acumen sucks.
Contras: The crew does not acknowledge the passengers. Even when one the crew member was pushing a shopping cart down the aile with the Merchandise for people to purchase, she was just in such a hurry to avoid passengers.
Prós: Crew was business only.
Contras: More engaged crew. The
Prós: the diverse amount of films
Contras: the food could have been better.
Prós: Good service
Contras: That we had to pay for checked bagage on the return flight (Copenhagen to Newark) was an unpleasant and expensive surprise. In the 25+ years I have flown trans Atlantic with SAS, this is the first time that I’ve had to pay for luggage. No pre-warning .... :-(.
Contras: I guess i would still consider the flight "international" and therefore should include AT LEAST one free checked bag per person, but not- 44u$d. Now it may be depending upon the fare paid, but on another flight (last week) on SAS AMS-OSL-BOO, It was 80u$d per pax.
Contras: Seats weren't that comfortable.
Contras: When we checked in for the return flight in CPH we learned that our return ticket was “light” ie it did not include luggage. we were not informed about this, we did not request a ‘light” return ticket, and...why would we when we checked luggage flying over? We’d like the usd100 refunded
Prós: Food was the best airline food!
Contras: The back of the plane was significantly warmer than the rest of the plane. Very little leg room.
Prós: Crew very friendly and helpful.
Contras: Seat didn’t recline as much as it should be. Maybe cuz we are sitting the last row. Which makes it less comfortable.
Prós: See previous note about lost bag.
Contras: See previous note about lost bag.
Prós: First time on SAS in many years. Service was lower than average. Will fly with other carriers on my next Euro trip.
Contras: Flight left Boston 1.5 hours late. I barely made my connecting flight but my checked bag did not. SAS outsources to GBS to handle missing bags. They promised 24 hours to deiiver to my hotel, but took 3 days. No one answers their phone. Terrible experience.
Prós: Nothing.
Contras: Please see statement from SFO-> CPH flight.
Prós: My first part of the flight, from SFO to CPH, was good. It was the second part that was terrible.
Contras: SAS never emailed the second boarding ticket and there was no agent at the gate to help me print one. I paid $20 days in advance for a front aisle seat (6E), but was boarded last (group H) and had to put my carry-on in aisle 26. The stewardess was very rude and seemed racist towards me.
Contras: SAS support and communication during the Copenhagen baggage handler strike, which cost us our connection and the family funeral in Scotland, which was the whole point, was abysmal.
Contras: frankfurt airport security is a nightmare
Prós: The onboarding process was awesome! The rest was mediocre at best. The cabin was friendly but not helpful. They had weird policies which we have never heard or seen elswhere. The flight had huge screens that won't turn off, it was freezing cold and the crew had no idea how to help.
Contras: More knowledgeable crew and maybe more crew members, as there were too few and the service took more than 2 hours to complete. Never seen that happen on a 7 hour flight.
Prós: Crew was very pleasant.
Contras: There were no announcements at all about the delays! It was confusing and poor service.
Prós: The SAS flight was fine. My dissatisfaction was with the company that booked my ticket which I found through a Kayak search. When booking, there was no information about luggage and I ended up paying for it at the airport. This should clearly be declared in the online booking process.
Contras: Multiple delays. Need to offer back up flights and hold connections for delayed flights.
Prós: Nothing.
Contras: Checked bags left behind, no food, no drink.
Contras: Requested a window seat, got a middle seat. No food, ither than coffee or tea had to pay for everything. Late departure, nearly missed my connecting flight.
Prós: The flight went by fast.
Contras: They should have provided some goodies to eat. Due to people that needed something to eat. For example, my mother being diabetic and I was telling them to please provide something. Event then, nothing was done :( .
Prós: na
Contras: The airplane crew was rude. They could have been more nicer regarding food. My mother is diabetic and I asked the lady to get her a small sandwich or something so she can take her meds and plus her sugar levels where getting low. And the lady on her side was really rude and said NO.
Prós: Safe polite crew
Contras: No entertainment options on plane. Possibly due to 737maxs being taken out of service.
Prós: Terrible coordination between SAS and United Airlines. Two bags missing, could not find boarding pass of baby, despite us showing them on the SAS website their check in details!
Contras: Not losing our bags and delaying our boarding massively despite us having completed information in advance on SAS website. United Airlines inability to assign seating all the way through, throwing their hands in the air and blaming SAS, while SAS did exactly the same thing about United.
Prós: Nothing, could not even board due to confusion over flights.
Contras: SAS couldn’t even help us when our flight was cancelled.
Prós: The crew was very nice and friendly. I was not expecting walking down to the tarmac to board the plane. But flight was uneventful.
Contras: Checking in didn’t open until 2 hours before plane was scheduled to take off. Really? We got to airport early so we could eat dinner. You are depriving the airport of revenue. Not to mention we had to stand there for over an hour. And then just one agent showed up. Terrible service and planning.
Prós: Competent crew
Contras: Flight was badly delayed.
