SAS (SK)
SAS (SK)
SAS (SK)
SAS (SK)
SAS (SK)
SAS (SK)
| Código IATA | SK |
|---|---|
| Rotas | 569 |
| Rota principal | Oslo Gardermoen a Trondheim Vaernes |
| Aeroportos em que opera | 123 |
| Aeroporto principal | Oslo Gardermoen |
Prós: No
Contras: Everything
Contras: Helpful flight attendant, kind check in attendant
Contras: Terrible airline, they charge for everything, but don’t give the client good service. I was yelled by a worker because I was having difficulties scanning my bag at the self-scanning-and-uploading-your-luggage that you pay $100 dollars extra Per bag. I don’t like this airline.
Prós: The crew was fine. The seats in the A330 are the worst only to be made worse by NO legroom. Very uncomfortable airplane. The flight crew also closes the rear bathroom off during most of the flight, I am assuming so they can use....
Contras: Only serving beef as meal in economy was not great. A choice would be better.
Contras: Meal choices - only serving beef in economy was not great.
Prós: To reach the goal.
Contras: Food. Time.
Contras: Seat was terribl, space tiny, no legroom no air movement, hot the entire trip,
Prós: Crew was good, especially from Beijing to Copenhagen
Contras: The baggage fees has to be clearly informed, they have a different fees almost double if u checkin bag from 22hrs of departure, total ripoff. Bundle the baggage fees when you buy ticket.
Prós: Smooth flight from Copenhagen to Berlin - uneventful which is good. They even offered free coffee and tea.
Prós: crew was pleasant
Contras: boarding was chaotic
Contras: The check in staff at the gate could have been more friendly and paid better attention to customer care. I was standing in front of the counter with a simple Question but had to wait 5 minutes before the two agents got done with their own personal chat and thought about attending to me.
Prós: Yes
Prós: Row of seats to myself. Free coffee.
Contras: Coffee refill.
Prós: The seat was not as cramped as the Greenland Airways flight preceeding this.
Contras: Not having additional fees for baggage. Please disclose that as part of the ticketing.
Contras: Can’t believe SAS charges for 1 piece of luggage Never experienced in all the years I’ve travelled internationally Also couldn’t accept UScredit card to buy a drink- yes you had to buy an alcoholic beverage on the flight to Europe Better to upgrade your ticket so you can check a bag and use lounge
Contras: no peanuts?
Prós: Very enjoyable great staff,
Contras: Lower prices
Prós: Flight was fine....
Contras: ....but departure wa delayed over an hour
Prós: See previous note about lost bag.
Contras: See previous note about lost bag.
Prós: First time on SAS in many years. Service was lower than average. Will fly with other carriers on my next Euro trip.
Contras: Flight left Boston 1.5 hours late. I barely made my connecting flight but my checked bag did not. SAS outsources to GBS to handle missing bags. They promised 24 hours to deiiver to my hotel, but took 3 days. No one answers their phone. Terrible experience.
Prós: Nothing.
Contras: Please see statement from SFO-> CPH flight.
Prós: My first part of the flight, from SFO to CPH, was good. It was the second part that was terrible.
Contras: SAS never emailed the second boarding ticket and there was no agent at the gate to help me print one. I paid $20 days in advance for a front aisle seat (6E), but was boarded last (group H) and had to put my carry-on in aisle 26. The stewardess was very rude and seemed racist towards me.
Prós: food good
Contras: techical problems announced AFTER plane was fully boarded, took 1-1/2 hours with no refreshments offered except the water bottles at seat. However, captain did make periodic announcements as to progress of repairs.
Prós: comfortable plane
Contras: small pastry with coffee
Contras: Newer movies
Contras: connection information very poor
Contras: Flew SAS Plus. Extra seat width and leg room made all the difference versus SAS Go. Money well spent.
Prós: SAS has what is missing in other airlines, the three P's - Pleasant, Polite, Professional.
Contras: SAS support and communication during the Copenhagen baggage handler strike, which cost us our connection and the family funeral in Scotland, which was the whole point, was abysmal.
Prós: Boarding process was smooth.
Contras: Cramped seats, at least it was a short flight.
Prós: The flights and food were good. no problems there.
Contras: There was a baggage strike in Copenhagen. We sat on the tarmac for about an hour awaiting a gate opening. The flight to Chicago took off an hour late and we missed our connecting flight into Columbus. And our bags never arrived in Chicago.
Contras: frankfurt airport security is a nightmare
Contras: No wifi
Prós: SAS is excellent in terms of comfort and professionalism and care from the crew.
Contras: None
Prós: Check in was so easy.
Prós: The onboarding process was awesome! The rest was mediocre at best. The cabin was friendly but not helpful. They had weird policies which we have never heard or seen elswhere. The flight had huge screens that won't turn off, it was freezing cold and the crew had no idea how to help.
Contras: More knowledgeable crew and maybe more crew members, as there were too few and the service took more than 2 hours to complete. Never seen that happen on a 7 hour flight.
Contras: at least offered free water.
Prós: that there was a water and a blanket on each seat!
Contras: I thought there was free alcohol on international flights. that you were not allowed to use the given blanket until after take off.
Prós: Crew was very pleasant.
Contras: There were no announcements at all about the delays! It was confusing and poor service.
Prós: Crew was amazing, flight was on time, and entertainment was available.
Prós: The was knowledgeable, but customer acumen sucks.
Contras: The crew does not acknowledge the passengers. Even when one the crew member was pushing a shopping cart down the aile with the Merchandise for people to purchase, she was just in such a hurry to avoid passengers.
Prós: The SAS flight was fine. My dissatisfaction was with the company that booked my ticket which I found through a Kayak search. When booking, there was no information about luggage and I ended up paying for it at the airport. This should clearly be declared in the online booking process.
Prós: Economy Plus is great (I’m 6’10”) & had plenty of legroom! Good food, great service, nice entertainment package and got to stay in SAS lounge until boarding!
Contras: They need to serve drinks with ice! US passengers need ice in their drinks!
Contras: Multiple delays. Need to offer back up flights and hold connections for delayed flights.
Prós: Great service. Very comfortable seat
Prós: Friendly crew. Good food. Uneventful flight.
Contras: Flight was slightly delayed in departure.
Prós: Crew was business only.
Contras: More engaged crew. The
Prós: Left and arrived on time. Crew very efficient. Smooth flight.
Contras: Everything was great!
Prós: the diverse amount of films
Contras: the food could have been better.
Contras: The food especially the second meal or snack.
Prós: On time. Arrive early. Smooth flight and landing.
Contras: More meal options. Only chicken for dinner. I’m vegetarian.
Prós: Seat was comfortable. Entertainment was great. The service by the crew was great.
Contras: It would have been nice if the armrest went as far back as the seat. Flying with my partner, she doesn’t sleep well on planes unless she can completely lean on me. The armrest between our seats only retracted to the upright seat level.
Prós: Crew was great and the plane was comfortable. All the amenities were included in the price and that was a plus.
Prós: The crew was very nice , and very comfortable seats .
Contras: Everything was great
Prós: Good service
Contras: That we had to pay for checked bagage on the return flight (Copenhagen to Newark) was an unpleasant and expensive surprise. In the 25+ years I have flown trans Atlantic with SAS, this is the first time that I’ve had to pay for luggage. No pre-warning .... :-(.
Prós: Nothing.
Contras: Checked bags left behind, no food, no drink.
Contras: Requested a window seat, got a middle seat. No food, ither than coffee or tea had to pay for everything. Late departure, nearly missed my connecting flight.
Contras: I guess i would still consider the flight "international" and therefore should include AT LEAST one free checked bag per person, but not- 44u$d. Now it may be depending upon the fare paid, but on another flight (last week) on SAS AMS-OSL-BOO, It was 80u$d per pax.
Contras: Only serving beef as meal in economy was not great. A choice would be better.
Contras: Meal choices - only serving beef in economy was not great.
Contras: The check in staff at the gate could have been more friendly and paid better attention to customer care. I was standing in front of the counter with a simple Question but had to wait 5 minutes before the two agents got done with their own personal chat and thought about attending to me.
Prós: Yes
Prós: comfortable plane
Contras: small pastry with coffee
Contras: connection information very poor
Contras: Flew SAS Plus. Extra seat width and leg room made all the difference versus SAS Go. Money well spent.
Prós: SAS has what is missing in other airlines, the three P's - Pleasant, Polite, Professional.
Prós: SAS is excellent in terms of comfort and professionalism and care from the crew.
Contras: None
Prós: Check in was so easy.
Prós: that there was a water and a blanket on each seat!
Contras: I thought there was free alcohol on international flights. that you were not allowed to use the given blanket until after take off.
Prós: Crew was amazing, flight was on time, and entertainment was available.
Prós: Economy Plus is great (I’m 6’10”) & had plenty of legroom! Good food, great service, nice entertainment package and got to stay in SAS lounge until boarding!
Contras: They need to serve drinks with ice! US passengers need ice in their drinks!
Prós: Great service. Very comfortable seat
Prós: Friendly crew. Good food. Uneventful flight.
Contras: Flight was slightly delayed in departure.
Prós: Left and arrived on time. Crew very efficient. Smooth flight.
Contras: Everything was great!
Contras: The food especially the second meal or snack.
Prós: On time. Arrive early. Smooth flight and landing.
Contras: More meal options. Only chicken for dinner. I’m vegetarian.
Prós: Seat was comfortable. Entertainment was great. The service by the crew was great.
Contras: It would have been nice if the armrest went as far back as the seat. Flying with my partner, she doesn’t sleep well on planes unless she can completely lean on me. The armrest between our seats only retracted to the upright seat level.
Prós: Crew was great and the plane was comfortable. All the amenities were included in the price and that was a plus.
Prós: The crew was very nice , and very comfortable seats .
Contras: Everything was great
Prós: Crew was good, especially from Beijing to Copenhagen
Prós: Smooth flight from Copenhagen to Berlin - uneventful which is good. They even offered free coffee and tea.
Prós: crew was pleasant
Contras: boarding was chaotic
Prós: Row of seats to myself. Free coffee.
Contras: Coffee refill.
Prós: The seat was not as cramped as the Greenland Airways flight preceeding this.
Contras: Not having additional fees for baggage. Please disclose that as part of the ticketing.
Contras: Can’t believe SAS charges for 1 piece of luggage Never experienced in all the years I’ve travelled internationally Also couldn’t accept UScredit card to buy a drink- yes you had to buy an alcoholic beverage on the flight to Europe Better to upgrade your ticket so you can check a bag and use lounge
Contras: no peanuts?
Prós: Very enjoyable great staff,
Contras: Lower prices
Prós: Flight was fine....
Contras: ....but departure wa delayed over an hour
Prós: food good
Contras: techical problems announced AFTER plane was fully boarded, took 1-1/2 hours with no refreshments offered except the water bottles at seat. However, captain did make periodic announcements as to progress of repairs.
Contras: Newer movies
Prós: Boarding process was smooth.
Contras: Cramped seats, at least it was a short flight.
Prós: The flights and food were good. no problems there.
Contras: There was a baggage strike in Copenhagen. We sat on the tarmac for about an hour awaiting a gate opening. The flight to Chicago took off an hour late and we missed our connecting flight into Columbus. And our bags never arrived in Chicago.
Contras: No wifi
Contras: at least offered free water.
Prós: The was knowledgeable, but customer acumen sucks.
Contras: The crew does not acknowledge the passengers. Even when one the crew member was pushing a shopping cart down the aile with the Merchandise for people to purchase, she was just in such a hurry to avoid passengers.
Prós: Crew was business only.
Contras: More engaged crew. The
Prós: the diverse amount of films
Contras: the food could have been better.
Prós: Good service
Contras: That we had to pay for checked bagage on the return flight (Copenhagen to Newark) was an unpleasant and expensive surprise. In the 25+ years I have flown trans Atlantic with SAS, this is the first time that I’ve had to pay for luggage. No pre-warning .... :-(.
Contras: I guess i would still consider the flight "international" and therefore should include AT LEAST one free checked bag per person, but not- 44u$d. Now it may be depending upon the fare paid, but on another flight (last week) on SAS AMS-OSL-BOO, It was 80u$d per pax.
Prós: No
Contras: Everything
Contras: Helpful flight attendant, kind check in attendant
Contras: Terrible airline, they charge for everything, but don’t give the client good service. I was yelled by a worker because I was having difficulties scanning my bag at the self-scanning-and-uploading-your-luggage that you pay $100 dollars extra Per bag. I don’t like this airline.
Prós: The crew was fine. The seats in the A330 are the worst only to be made worse by NO legroom. Very uncomfortable airplane. The flight crew also closes the rear bathroom off during most of the flight, I am assuming so they can use....
Prós: To reach the goal.
Contras: Food. Time.
Contras: Seat was terribl, space tiny, no legroom no air movement, hot the entire trip,
Contras: The baggage fees has to be clearly informed, they have a different fees almost double if u checkin bag from 22hrs of departure, total ripoff. Bundle the baggage fees when you buy ticket.
Prós: See previous note about lost bag.
Contras: See previous note about lost bag.
Prós: First time on SAS in many years. Service was lower than average. Will fly with other carriers on my next Euro trip.
Contras: Flight left Boston 1.5 hours late. I barely made my connecting flight but my checked bag did not. SAS outsources to GBS to handle missing bags. They promised 24 hours to deiiver to my hotel, but took 3 days. No one answers their phone. Terrible experience.
Prós: Nothing.
Contras: Please see statement from SFO-> CPH flight.
Prós: My first part of the flight, from SFO to CPH, was good. It was the second part that was terrible.
Contras: SAS never emailed the second boarding ticket and there was no agent at the gate to help me print one. I paid $20 days in advance for a front aisle seat (6E), but was boarded last (group H) and had to put my carry-on in aisle 26. The stewardess was very rude and seemed racist towards me.
Contras: SAS support and communication during the Copenhagen baggage handler strike, which cost us our connection and the family funeral in Scotland, which was the whole point, was abysmal.
Contras: frankfurt airport security is a nightmare
Prós: The onboarding process was awesome! The rest was mediocre at best. The cabin was friendly but not helpful. They had weird policies which we have never heard or seen elswhere. The flight had huge screens that won't turn off, it was freezing cold and the crew had no idea how to help.
Contras: More knowledgeable crew and maybe more crew members, as there were too few and the service took more than 2 hours to complete. Never seen that happen on a 7 hour flight.
Prós: Crew was very pleasant.
Contras: There were no announcements at all about the delays! It was confusing and poor service.
Prós: The SAS flight was fine. My dissatisfaction was with the company that booked my ticket which I found through a Kayak search. When booking, there was no information about luggage and I ended up paying for it at the airport. This should clearly be declared in the online booking process.
Contras: Multiple delays. Need to offer back up flights and hold connections for delayed flights.
Prós: Nothing.
Contras: Checked bags left behind, no food, no drink.
Contras: Requested a window seat, got a middle seat. No food, ither than coffee or tea had to pay for everything. Late departure, nearly missed my connecting flight.
