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broken seat

Contras: my seat was broken

Screen not working

Contras: Entertainment (i couldn't watch anything because my screen wasn't working

seriously disappointing

Prós: Flight was on time and the handling of the plane by the pilots was good

Contras: While the plane was a Dreamliner, the quality of the seats, and the space in the seats didn't fit the the usual Dreamliner quality. The toilet facilities were terrible ... urine on the floors that made them sticky and horrifically stinky. Only two food service events during the 13 hours ... the first was OK, but the second was really sub par (a sandwich and a granola bar only)/.The available entertainment choices of movies were really lacking compared to other airlines. My first seat assignment had to be changed, because the man set to be sitting next to me began murmuring and cursing when he found out that I was to be next to him. My second seat assignment had me sitting in front of a man, who angrily refused to let me recline my seat at all, because it would crowd his leg space. Therefore I had to sit perfectly straight for all 13 hours of the flight. There were no other aisle seats for me to switch to. Most airlines offer eye shades and earplugs for the long haul flights. Not this one. Both were needed on this rather noise, chaotic flight. I guess you get what you pay for ... the cheap fare is not worth it. I don't intend to fly this airline again.

my flight has been cancelled. i tried more than twice to contact kaya

Prós: nothing. there is no responsibility from voyama towards clients services

Contras: every thing

small

Contras: They only offer one main mean they used to offer to 2 main meals plus breakfast.