Avaliações de viajantes
Avaliação geral
7,8
Bom
Baseado em 146 avaliações
Embarque
8,1
Conforto
7,6
Tripulação
8,4
Entretenimento
6,9
Comida
7,6
Encontre passagens baratas na Luxair
Ida e volta
Econômica
Informações sobre a Luxair
| Código IATA | LG |
|---|---|
| Rotas | 167 |
| Rota principal | Luxembourg a Palma de Maiorca Son Sant Joan |
| Aeroportos em que opera | 78 |
| Aeroporto principal | Luxembourg |
Avaliações recentes
Avaliações dos viajantes
13
9
6
4
3
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8,0
Contras: bigger seat
avaliação de
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10,0
Prós: Every think
Contras: My friends
avaliação de
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8,6
Prós: the chairs were comfortable and there was enough space for legs.
Contras: have vegan options
avaliação de
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3,6
Prós: One customer services agent in London was at least sympathetic- she tried, but Reservations wasn’t having it!
Contras: Airport staff are, thanks to a policy change, unable to change passengers to other flights, even if there are open seats. The bureaucrats in Reservations have to approve, which they are disinclined to do. I wanted an earlier flight which had space and was told if would be £400 (for a one-way, one hour flight to Luxembourg from London. And that was only IF the almighty Reservations people decided to do it. LuxAir has completely disempowered it’s staff in the airports (the ones who have ALL of the customer contact). I’m going to fly BA from now on.
avaliação de
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8,0
Prós: Almost everything
Contras: Almost nothing
avaliação de
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6,0
Prós: The comfort. Once the plane was here everything went smooth
Contras: The plane was one hour late
avaliação de
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2,0
Prós: Exceptionally incompetent customer service!!!
avaliação de
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5,0
Prós: /
Contras: Drinks: more choices
avaliação de
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5,6
Prós: /
Contras: The flight (propeller) was very noisy.
avaliação de
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9,0
Contras: Staff that speak English well
avaliação de
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7,6
Contras: Delayed unloading upon arrival.
avaliação de
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7,0
Basics fine
Prós: Left on time, clean aircraft
Contras: 6pm flight but no food service; longish wait for hold luggage to be retrieved before any passengers (luggage or not) could deplane; Luxair has no gates in Luxembourg so every trip involves a bus ride to/from the aircraft.
avaliação de
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10,0
Prós: The crew was nice and helpfull. The food and the drinks were excellent and the pilots did a great job as well. :)
avaliação de
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3,6
Prós: Left on time
Contras: Prop plane too slow. Jet should take no more than 2 hours. This flight is 3 hrs..
avaliação de
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4,0
Contras: Delayed and further delayed . Both outbound and inbound!
avaliação de
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4,6
Bare bones service, poor value for money
Prós: Crew pleasant
Contras: Flight left 15 minutes late; return journey cost over €600 euros, later (more convenient) flights were even more costly, so I went hours earlier than I needed to; breakfast was a cold, waxy chocolate croissant; on return journey I had choice of 17.50 or 21.30 - nothing in between. Given that they are charging SOOO much for so little, I am going to try Ryanair. I detest their “charge for everything” approach, but tickets can be 90% cheaper (less than £60 return), and I’m going to be making this trip weekly.
avaliação de
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5,6
2 hours late departing - no explanation or fore-warning
Contras: When a one hour flight is 2 hour’s late, management know there’s going to be a delay. The Luxair app was useless; no staff around; info boards showed a 20-minute delay
avaliação de
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6,6
Great service
Prós: Smooth trip. Good crew
Contras: Food
avaliação de
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7,6
Crew very pleasant and attentive
Prós: Crew was wonderful.
Contras: Breakfast roll was not fresh
avaliação de
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9,0
Excelent experience
Prós: The staff and crew were very nice. The food and drinks were also good.
avaliação de
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8,3
Prós: Friendly attentive crew, great service. Very easy to use app for check-in, boarding pass display, seat selection including changing seats. Also worth downloading so you can use the luggage drop-off desk and avoid potential long check-in lines.
Contras: Leg-room marginal for taller people although not much different from other airlines. If you are 1m85/6'1" or above just hope the passenger in front of you doesn't want to recline their seat.
avaliação de
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10,0avaliação de
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10,0
Contras: They were very professional and friendly! Flight was smooth.
avaliação de
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6,6
Contras: Slightly delayed. Food and entertainment are N/A. Overall, the flight was OK.
avaliação de
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8,0
Contras: As I was sleeping, food and entertainment is N/A. But flight was ok overall. Thanks.
avaliação de
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4,0
Late as usual
Prós: Nothing.
Contras: 1 hour late
avaliação de
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9,6
Luxair great service
Prós: Ease of check in and friendliness of staff and security. Clean and comfortable gate area. Appreciated the sandwich and beverage service.
Contras: Seats a little crowded and plane shakes quite bit as we taxi.
avaliação de
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10,0
Great value and covenience
Prós: Direct flight and convenient
Contras: Above
avaliação de
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10,0
Prós: Very professional. Have flown this airline several times and never any problems.
avaliação de
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2,0
Contras: delayed
avaliação de
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10,0
A Perfect Flight
Prós: Just everything. The warm crew, the croissant+drinks, the timing. Looking forward to our next flight. Thanks, Luxair.
Contras: xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx
avaliação de
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8,0
Prós: Will fly alain n'est month on the some flight.
avaliação de
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5,3
Classic state run airline
Contras: I fly Luxair a lot. They pretty much do what it says on the tin: fly you from A to B, on time, almost always with your luggage. But there's no pleasure in it. Boarding is by bus, onto small noisy airplanes. Surly ground staff take away bags at the aircraft steps unless they're very small hand bags. The crew are usually pretty nice, and they do serve drinks and a sandwich
avaliação de
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2,0
Mensonges
Contras: Ayant fait le check in online pour un vol GVA-LUX la veille, l'ordinateur m'avait attribué la place 4A. À lembarquement on mappelle pour me dire quon mavait attribué une autre place, la 18C. Je voyage toujours côté hublot, jamais couloir. lorsque je demandai pourquoi on m'avait changé de place la préposée me dit, sèchement , que l'avion devait être équilibré car tout me monde "était assis à l'avant. Insatisfaite de sa réponse, je lui dit que le systeme m'avait attribué cette place et que je ne voulais pas être à l'arrière de l'appareil . Peut lui importait puisque de toute façon elle me remit mon billet avec le 4A biffé et remplacé par 18C au stylo, en me disant que je pourrais changer de place apres le décollage. Or il sest trouve que ma place initiale, 4A avait simplement ete réatribuée a une autre passager! J'étais furieuse de m'être fait mentir de façon aussi effrontée, car de toute évidence la préposée à l'embarquement savait très bien la vraie raison de cette réaffectation a un nouveau siege. J'organise des concerts et jai souvent à acheter des billets pour des musiciens qui viennent au Luxembourg. Je n'ai franchement plus l'envie , après m'être fait prendre pour une idiote, de les faire voler sur luxair.
avaliação de
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10,0
Prós: Sandwich and drinks on board; nice flight attendants; quick boarding; smooth flight.
avaliação de
Status do voo
Mapa de rotas da Luxair
Principais aeroportos em que a Luxair opera
- Aeroporto de Luxembourg (LUX)
- Aeroporto de Londres London City (LCY)
- Aeroporto de Paris Charles de Gaulle (CDG)
- Aeroporto de Viena Vienna Intl (VIE)
- Aeroporto de Milão Malpensa (MXP)
- Aeroporto de Saarbrucken Ensheim (SCN)
- Aeroporto de Munique Franz Josef Strauss (MUC)
- Aeroporto de Genebra Geneve-Cointrin (GVA)
- Aeroporto de Copenhague Kastrup Copenhagen (CPH)
- Aeroporto de Hamburgo (HAM)
- Aeroporto de Palma de Maiorca Son Sant Joan (PMI)
- Aeroporto de Nice Côte d'Azur (NCE)
- Aeroporto de Porto (OPO)
- Aeroporto de Barcelona-El Prat (BCN)
- Aeroporto de Roma Fiumicino (FCO)
Informações de contato da Luxair
- LG Código IATA
- +352 2456 1 Ligue
- luxair.lu Visite
Dados sobre o status do voo, cancelamentos e atrasos fornecidos por Flightstats.com. Os dados da Flightstats podem conter erros. Confirme sempre a informação indicada aqui com a companhia aérea.