Avaliações de viajantes
AVALIAÇÃO GERAL
6,3
Bom
Baseado em 1.275 avaliações
Nota geral
6,3
Embarque
6,2
Conforto
6,5
Tripulação
6,6
Entretenimento
6,1
Comida
6,4
Informações sobre a Kuwait Airways
| Código IATA | KU |
|---|---|
| Rotas | 80 |
| Rota principal | Kuwait a Dubai Intl |
| Aeroportos em que opera | 41 |
| Aeroporto principal | Kuwait |
Avaliações recentes
- Todas as avaliações
- Positivas
- Neutras
- Negativas
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8,3
Prós: Very comfortable and smooth flight from boarding until landing
Contras: entertainment choice could be more diverse and newer movies
avaliação de
-
8,0
Prós: Crews were nice
avaliação de
-
9,6
Prós: Amazing food. Nice flight attendants.
avaliação de
-
10,0
Prós: ye s
Contras: keep
avaliação de
-
6,6
Prós: direct flight short distance
Contras: the application food seat
avaliação de
-
2,0
Contras: Food and service not good in flight
avaliação de
-
3,3
Contras: Crew was unfriendly
avaliação de
-
4,6
Contras: The staff was very rude and incorporative.
avaliação de
-
4,0
Prós: Kuwait airline did not even responded to the food request.
avaliação de
-
2,0
Prós: The flight got cancelled
avaliação de
-
10,0
Prós: Yes and Clean
avaliação de
-
7,3
Prós: YES
avaliação de
-
10,0
Prós: Food, crew
Contras: Seat comfortable
avaliação de
-
10,0
Prós: Crew, Food, seat
Contras: Seat cushion
avaliação de
-
8,6
Prós: The crew were really nice and kind and the comfort with the seat was also very good but if your aisle is not window it's really not easy for sleep
Contras: The entertainment with movies and shows were outdated except a few. If only they had more options it would've been a great experience
avaliação de
-
8,6
Contras: As always it's going to be jetlag but the entertainment system program, if they only provided more options then it would've been great but the shows and movies were outdated except a few and it was a boring, tiring flight but overall with the crew and comfort was a great experience from Kuwait.
avaliação de
-
2,0
Prós: crew was not amazing at all. basic.
Contras: my luggage never arrived in Dhaka.
avaliação de
-
5,0
Prós: crew is mediocre. i flew buisiness class and the crew did a basic job. Qatar and Emirates treat business class far better than Kuwait Airways does.
Contras: better service, care, follow up. kuwait airways also lost my luggage.
avaliação de
-
10,0
Prós: The economy seat comfortable.
avaliação de
-
3,6
Prós: I was happy that they didn't lose my luggage like they did on the way to Dhaka.
Contras: Service is consistently poor and flight attendants don't seem to be trained at the level of Qatar and Emirates.
avaliação de
-
4,3
Prós: Kuwait Airways is steps behind Qatar and Emirates. The only thing i liked was the fact that business class was empty...but maybe there's a reason for that.
Contras: Service on Kuwait Airways is poor in business class I didn't feel like we were in business class or treated that way. The flight attendants seemed very rushed and not necessarily attentive to us likeQatar and Emirates does. Furthermore, my checked bag never made it to my final destination.
avaliação de
-
5,0
Prós: The crew was excellent
Contras: Boarding delays, delayed departure.
avaliação de
-
5,6
Prós: Hi, Everything fine except the reserved food option was not available. We specifically asked for Jain food and booked it via manage booking on kuwait airways website. We saw the confirmation but it was not provided.
Contras: Layover time for flight time to JFK from Kuwait is very short. It was chaotic and especially with kids.
avaliação de
-
10,0
Contras: No thing
avaliação de
-
10,0
Contras: Very good service
avaliação de
-
10,0
Prós: I love having a legrest! Food was good, staff pleasant!
Contras: A little hard to hear the movie, music playing on the plane competed with the movie audio.
avaliação de
-
6,3
Prós: The seats in business class were great!
Contras: Once I arrived in Kuwait, there were no instructions by the crew on where to go to catch the connecting flight. I got lucky by asking somebody 2 hours later, and then they informed me I needed to take a bus to another Terminal, which was never explained by anybody.
avaliação de
-
6,6
Prós: Good legroom! And nice planes
Contras: The boarding at JFK was a disaster. No organization and no instructions from the crew. Felt like a free for all.
avaliação de
-
5,6
Contras: Food should provide every 5 hrs
avaliação de
-
7,3
Contras: It's okay.
avaliação de
-
10,0
Prós: It was on amazing trip,crews was very courteous and the food was very good
avaliação de
-
10,0
Prós: Yes
Contras: Nil
avaliação de
-
8,6
Prós: Services
avaliação de
-
3,0
Prós: Crew polite
Contras: Blankets rationed, crew guessed at food, announcements in any of many languages, blankets shortage. I could go on.
avaliação de
-
4,0
Contras: Uncomfortable seats on newer aircraft. Polite staff, but food sketchy (crew did not know what they were serving- How does Shepherd's Pie become Lasagna?), blankets were seemingly only given to couples, water rationed? and announcements were randomly given in Arabic, Thai, English, German. Et cetera
avaliação de
-
10,0
Prós: It was awesome
avaliação de
-
10,0
Prós: Seat
avaliação de
-
5,6
Prós: No
Contras: Customer service food n seat comfort
avaliação de
-
2,0
Prós: I booked on your site and canceled the reservation on the same day and communicated with you by telephone and I was informed that the refund is within seven days and I have not received the amount yet, knowing that on Tuesday 8/1/2019 is the date of the flight that was booked, please return the amount to me as soon as possible
avaliação de
-
2,0
Prós: I booked on your site and canceled the reservation on the same day and communicated with you by telephone and I was informed that the refund is within seven days and I have not received the amount yet, knowing that on Tuesday 8/1/2019 is the date of the flight that was booked, please return the amount to me as soon as possible
avaliação de
-
7,6
Good airlines in general
Prós: The seat in Business Class was comfortable with lots of options. The food is good although we expected better for Business Class.
Contras: My entertainment system console wasn’t working and a flight attendant wasn’t helpful. One particular flight attendant wasn’t friendly and seemed to have a sort of an attitude.
avaliação de
-
8,0
Good airlines in general
Prós: The seat was comfortable with enough leg room on the Exit row. The food is good.
Contras: No entertainment whatsoever! Problematic for a 3.5 hour flight
avaliação de
-
3,6
Ali and family
Prós: To be honest nothing
Contras: Flight was canceled because of technical problem and they delayed us for arround 11 hours till next flight. Though they have arranged for hotel stay but the manegement if the icedent was so poor in communication, transportation, and Timings.
avaliação de
-
10,0
Spacious economy seats
Prós: Nice and friendly flight attendants , great food and service
Contras: Nothing to say
avaliação de
-
2,0
Flight delayed
Contras: Flight delayed, had to stay in an airport hotel like a prison. You cant go outside the hotel.
avaliação de
-
8,6
Prós: Check in service was good and time was fair Also when interring to the plane, good reception and crew welcoming the passengers
Contras: No one helps on weighing the luggage’s specially with families as they have more luggage Also one of the crew was upset and was serving people unhappy
avaliação de
-
4,0
Prós: Airport hotel was well organized, efficient with good food
Contras: Flight: - very delayed to leave with no updates - host and hostesses were very rude to both ourselves and other passengers when asked questions - ran out of chicken and veg options by the time reached the back of the plane and only had had lamb options left. Abysmal service considering a lot of Asian people don’t even eat lamb! Staff not helpful at all - sarcastically said ‘enjoy your meal’ and walked off - horrified by this remark! - freezing cold flight, when asked for a blanket they said they would give it to children first only and an hour later they still refused to give us one. Also it seemed like the louder you shouted the more likely you were to get what you want, terrible service Overall - not comfortable, small leg room, cold flight, no appropriate food options which can all be forgiven but foremost the staff were rude which is plain unacceptable. Dr P
avaliação de
-
4,3
Poor service
Contras: The hostess was rude when I asked a question. Took 2 hours to serve dinner and then didn't serve coffe or tea.
avaliação de
-
3,6
Contras: Delayed and missed a connecting flight. Had to buy a new ticket since earlier one was non refundable
avaliação de
-
3,3
Bad customer care
Prós: Hi, We had experienced a huge delay (over 8hrs) from JFK & transit in Kuwait was horrible. Staffs in transit are horrific & not at all care takers. We stayed over 18hrs in airport due to poor flight management. Staff didn't even provided hotels for accommodation.
Contras: Customer care & poor management
avaliação de
-
3,3
Poor customer care
Prós: Staffs in transit are horrific & not at all care takers. We stayed over 18hrs in airport due to poor flight management. Staff didn't even provided hotels for accommodation
Contras: Poor customer management
avaliação de
-
2,0
No response
Prós: Nothing
Contras: I was injured and unable to fly. I spent over an hour on hold trying to adjust my flight and never spoke to a rep. I emailed customer service in the US and at the airline’s point of origin. Yeh up have still not responded. Poor poor form.
avaliação de
-
5,0
Prós: Very friendly crew
Contras: Leg space is very tight No entertainment whatsoever as its a very old plane. I ordered a seafood special meal and it was burned.
avaliação de
-
10,0
Prós: It was wonderful
avaliação de
-
10,0
Prós: Everything
Contras: Not really
avaliação de
-
4,0
Prós: Food
Contras: Tv not work
avaliação de
-
6,6
Prós: the new plane was clean and good, and the food was decent.
Contras: The flight was delayed from JFK without warning for no apparent reason, the crew from JFK to Kuwait seemed always irritated when we asked for anything like warm water, or headphones.
avaliação de
-
7,0
Prós: the plane seemed new and clean. The food was okay.
Contras: This one had a better crew but again the flight was delayed for no apparent reason and we had to wait with a 14-month-old for over 5 hours
avaliação de
-
8,3
Prós: Flight attendants were very friendly and helpful. Food was plentiful. Tea was hot!
Contras: Movie selection was limited. Could not find post cards at the airport.
avaliação de
-
5,6
Prós: Aircraft was new and comfortable.
Contras: Boarding was a mess. They had delays but there was inadequate communication on what was wrong.
avaliação de
-
9,6
Prós: Amazing food. Nice flight attendants.
avaliação de
-
10,0
Prós: ye s
Contras: keep
avaliação de
-
10,0
Prós: Yes and Clean
avaliação de
-
10,0
Prós: Food, crew
Contras: Seat comfortable
avaliação de
-
10,0
Prós: Crew, Food, seat
Contras: Seat cushion
avaliação de
-
8,6
Prós: The crew were really nice and kind and the comfort with the seat was also very good but if your aisle is not window it's really not easy for sleep
Contras: The entertainment with movies and shows were outdated except a few. If only they had more options it would've been a great experience
avaliação de
-
8,6
Contras: As always it's going to be jetlag but the entertainment system program, if they only provided more options then it would've been great but the shows and movies were outdated except a few and it was a boring, tiring flight but overall with the crew and comfort was a great experience from Kuwait.
avaliação de
-
10,0
Prós: The economy seat comfortable.
avaliação de
-
10,0
Contras: No thing
avaliação de
-
10,0
Contras: Very good service
avaliação de
-
10,0
Prós: I love having a legrest! Food was good, staff pleasant!
Contras: A little hard to hear the movie, music playing on the plane competed with the movie audio.
avaliação de
-
10,0
Prós: It was on amazing trip,crews was very courteous and the food was very good
avaliação de
-
10,0
Prós: Yes
Contras: Nil
avaliação de
-
8,6
Prós: Services
avaliação de
-
10,0
Prós: It was awesome
avaliação de
-
10,0
Prós: Seat
avaliação de
-
10,0
Spacious economy seats
Prós: Nice and friendly flight attendants , great food and service
Contras: Nothing to say
avaliação de
-
8,6
Prós: Check in service was good and time was fair Also when interring to the plane, good reception and crew welcoming the passengers
Contras: No one helps on weighing the luggage’s specially with families as they have more luggage Also one of the crew was upset and was serving people unhappy
avaliação de
-
10,0
Prós: It was wonderful
avaliação de
-
10,0
Prós: Everything
Contras: Not really
avaliação de
-
8,3
Prós: Very comfortable and smooth flight from boarding until landing
Contras: entertainment choice could be more diverse and newer movies
avaliação de
-
8,0
Prós: Crews were nice
avaliação de
-
6,6
Prós: direct flight short distance
Contras: the application food seat
avaliação de
-
7,3
Prós: YES
avaliação de
-
6,6
Prós: Good legroom! And nice planes
Contras: The boarding at JFK was a disaster. No organization and no instructions from the crew. Felt like a free for all.
avaliação de
-
7,3
Contras: It's okay.
avaliação de
-
7,6
Good airlines in general
Prós: The seat in Business Class was comfortable with lots of options. The food is good although we expected better for Business Class.
Contras: My entertainment system console wasn’t working and a flight attendant wasn’t helpful. One particular flight attendant wasn’t friendly and seemed to have a sort of an attitude.
avaliação de
-
8,0
Good airlines in general
Prós: The seat was comfortable with enough leg room on the Exit row. The food is good.
Contras: No entertainment whatsoever! Problematic for a 3.5 hour flight
avaliação de
-
6,6
Prós: the new plane was clean and good, and the food was decent.
Contras: The flight was delayed from JFK without warning for no apparent reason, the crew from JFK to Kuwait seemed always irritated when we asked for anything like warm water, or headphones.
avaliação de
-
7,0
Prós: the plane seemed new and clean. The food was okay.
Contras: This one had a better crew but again the flight was delayed for no apparent reason and we had to wait with a 14-month-old for over 5 hours
avaliação de
-
8,3
Prós: Flight attendants were very friendly and helpful. Food was plentiful. Tea was hot!
Contras: Movie selection was limited. Could not find post cards at the airport.
avaliação de
-
2,0
Contras: Food and service not good in flight
avaliação de
-
3,3
Contras: Crew was unfriendly
avaliação de
-
4,6
Contras: The staff was very rude and incorporative.
avaliação de
-
4,0
Prós: Kuwait airline did not even responded to the food request.
avaliação de
-
2,0
Prós: The flight got cancelled
avaliação de
-
2,0
Prós: crew was not amazing at all. basic.
Contras: my luggage never arrived in Dhaka.
avaliação de
-
5,0
Prós: crew is mediocre. i flew buisiness class and the crew did a basic job. Qatar and Emirates treat business class far better than Kuwait Airways does.
Contras: better service, care, follow up. kuwait airways also lost my luggage.
avaliação de
-
3,6
Prós: I was happy that they didn't lose my luggage like they did on the way to Dhaka.
Contras: Service is consistently poor and flight attendants don't seem to be trained at the level of Qatar and Emirates.
avaliação de
-
4,3
Prós: Kuwait Airways is steps behind Qatar and Emirates. The only thing i liked was the fact that business class was empty...but maybe there's a reason for that.
Contras: Service on Kuwait Airways is poor in business class I didn't feel like we were in business class or treated that way. The flight attendants seemed very rushed and not necessarily attentive to us likeQatar and Emirates does. Furthermore, my checked bag never made it to my final destination.
avaliação de
-
5,0
Prós: The crew was excellent
Contras: Boarding delays, delayed departure.
avaliação de
-
5,6
Prós: Hi, Everything fine except the reserved food option was not available. We specifically asked for Jain food and booked it via manage booking on kuwait airways website. We saw the confirmation but it was not provided.
Contras: Layover time for flight time to JFK from Kuwait is very short. It was chaotic and especially with kids.
avaliação de
-
6,3
Prós: The seats in business class were great!
Contras: Once I arrived in Kuwait, there were no instructions by the crew on where to go to catch the connecting flight. I got lucky by asking somebody 2 hours later, and then they informed me I needed to take a bus to another Terminal, which was never explained by anybody.
avaliação de
-
5,6
Contras: Food should provide every 5 hrs
avaliação de
-
3,0
Prós: Crew polite
Contras: Blankets rationed, crew guessed at food, announcements in any of many languages, blankets shortage. I could go on.
avaliação de
-
4,0
Contras: Uncomfortable seats on newer aircraft. Polite staff, but food sketchy (crew did not know what they were serving- How does Shepherd's Pie become Lasagna?), blankets were seemingly only given to couples, water rationed? and announcements were randomly given in Arabic, Thai, English, German. Et cetera
avaliação de
-
5,6
Prós: No
Contras: Customer service food n seat comfort
avaliação de
-
2,0
Prós: I booked on your site and canceled the reservation on the same day and communicated with you by telephone and I was informed that the refund is within seven days and I have not received the amount yet, knowing that on Tuesday 8/1/2019 is the date of the flight that was booked, please return the amount to me as soon as possible
avaliação de
-
2,0
Prós: I booked on your site and canceled the reservation on the same day and communicated with you by telephone and I was informed that the refund is within seven days and I have not received the amount yet, knowing that on Tuesday 8/1/2019 is the date of the flight that was booked, please return the amount to me as soon as possible
avaliação de
-
3,6
Ali and family
Prós: To be honest nothing
Contras: Flight was canceled because of technical problem and they delayed us for arround 11 hours till next flight. Though they have arranged for hotel stay but the manegement if the icedent was so poor in communication, transportation, and Timings.
avaliação de
-
2,0
Flight delayed
Contras: Flight delayed, had to stay in an airport hotel like a prison. You cant go outside the hotel.
avaliação de
-
4,0
Prós: Airport hotel was well organized, efficient with good food
Contras: Flight: - very delayed to leave with no updates - host and hostesses were very rude to both ourselves and other passengers when asked questions - ran out of chicken and veg options by the time reached the back of the plane and only had had lamb options left. Abysmal service considering a lot of Asian people don’t even eat lamb! Staff not helpful at all - sarcastically said ‘enjoy your meal’ and walked off - horrified by this remark! - freezing cold flight, when asked for a blanket they said they would give it to children first only and an hour later they still refused to give us one. Also it seemed like the louder you shouted the more likely you were to get what you want, terrible service Overall - not comfortable, small leg room, cold flight, no appropriate food options which can all be forgiven but foremost the staff were rude which is plain unacceptable. Dr P
avaliação de
-
4,3
Poor service
Contras: The hostess was rude when I asked a question. Took 2 hours to serve dinner and then didn't serve coffe or tea.
avaliação de
-
3,6
Contras: Delayed and missed a connecting flight. Had to buy a new ticket since earlier one was non refundable
avaliação de
-
3,3
Bad customer care
Prós: Hi, We had experienced a huge delay (over 8hrs) from JFK & transit in Kuwait was horrible. Staffs in transit are horrific & not at all care takers. We stayed over 18hrs in airport due to poor flight management. Staff didn't even provided hotels for accommodation.
Contras: Customer care & poor management
avaliação de
-
3,3
Poor customer care
Prós: Staffs in transit are horrific & not at all care takers. We stayed over 18hrs in airport due to poor flight management. Staff didn't even provided hotels for accommodation
Contras: Poor customer management
avaliação de
-
2,0
No response
Prós: Nothing
Contras: I was injured and unable to fly. I spent over an hour on hold trying to adjust my flight and never spoke to a rep. I emailed customer service in the US and at the airline’s point of origin. Yeh up have still not responded. Poor poor form.
avaliação de
-
5,0
Prós: Very friendly crew
Contras: Leg space is very tight No entertainment whatsoever as its a very old plane. I ordered a seafood special meal and it was burned.
avaliação de
-
4,0
Prós: Food
Contras: Tv not work
avaliação de
-
5,6
Prós: Aircraft was new and comfortable.
Contras: Boarding was a mess. They had delays but there was inadequate communication on what was wrong.
avaliação de
Status do voo
Mapa de rotas da Kuwait Airways
Rotas de voos populares
Voo
Origem
Destino
dom
seg
ter
qua
qui
sex
sáb
D
S
T
Q
Q
S
S
417
Kuwait
KWI
Manila
MNL
156
Istambul
IST
Kuwait
KWI
155
Kuwait
KWI
Istambul
IST
785
Kuwait
KWI
Jeddah
JED
786
Jeddah
JED
Kuwait
KWI
418
Manila
MNL
Kuwait
KWI
168
Paris
CDG
Kuwait
KWI
167
Kuwait
KWI
Paris
CDG
118
Nova York
JFK
Kuwait
KWI
117
Kuwait
KWI
Nova York
JFK
206
Islamabad
ISB
Kuwait
KWI
344
Chennai
MAA
Kuwait
KWI
286
Dhaka
DAC
Kuwait
KWI
285
Kuwait
KWI
Dhaka
DAC
343
Kuwait
KWI
Chennai
MAA
545
Kuwait
KWI
Cairo
CAI
364
Colombo
CMB
Kuwait
KWI
363
Kuwait
KWI
Colombo
CMB
412
Bangkok
BKK
Kuwait
KWI
411
Kuwait
KWI
Bangkok
BKK
546
Cairo
CAI
Kuwait
KWI
742
Dammam
DMM
Kuwait
KWI
205
Kuwait
KWI
Islamabad
ISB
354
Bangalore
BLR
Kuwait
KWI
504
Beirute
BEY
Kuwait
KWI
503
Kuwait
KWI
Beirute
BEY
353
Kuwait
KWI
Bangalore
BLR
101
Kuwait
KWI
Londres
LHR
620
Doha
DOH
Kuwait
KWI
619
Kuwait
KWI
Doha
DOH
102
Londres
LHR
Kuwait
KWI
564
Amã
AMM
Kuwait
KWI
563
Kuwait
KWI
Amã
AMM
172
Frankfurt
FRA
Kuwait
KWI
171
Kuwait
KWI
Frankfurt
FRA
775
Kuwait
KWI
Riad
RUH
776
Riad
RUH
Kuwait
KWI
613
Kuwait
KWI
Manama
BAH
383
Kuwait
KWI
Nova Deli
DEL
614
Manama
BAH
Kuwait
KWI
303
Kuwait
KWI
Mumbai
BOM
741
Kuwait
KWI
Dammam
DMM
678
Dubai
DXB
Kuwait
KWI
677
Kuwait
KWI
Dubai
DXB
302
Mumbai
BOM
Kuwait
KWI
357
Kuwait
KWI
Kochi
COK
358
Kochi
COK
Kuwait
KWI
163
Kuwait
KWI
Milão
MXP
164
Milão
MXP
Kuwait
KWI
382
Nova Deli
DEL
Kuwait
KWI
333
Kuwait
KWI
Thiruvananthapuram
TRV
166
Roma
FCO
Kuwait
KWI
165
Kuwait
KWI
Roma
FCO
332
Thiruvananthapuram
TRV
Kuwait
KWI
173
Kuwait
KWI
Munique
MUC
174
Munique
MUC
Kuwait
KWI
203
Kuwait
KWI
Lahore
LHE
691
Kuwait
KWI
Muscat
MCT
791
Kuwait
KWI
Medina
MED
157
Kuwait
KWI
Istambul
SAW
692
Muscat
MCT
Kuwait
KWI
796
Medina
MED
Kuwait
KWI
158
Istambul
SAW
Kuwait
KWI
Principais aeroportos em que a Kuwait Airways opera
- Aeroporto de Kuwait (KWI)
- Aeroporto de Amã Queen Alia Intl (AMM)
- Aeroporto de Jeddah King Abdulaziz Intl (JED)
- Aeroporto de Dubai Intl (DXB)
- Aeroporto de Doha Hamad Intl (DOH)
- Aeroporto de Cairo (CAI)
- Aeroporto de Beirute (BEY)
- Aeroporto de Londres Heathrow (LHR)
- Aeroporto de Nova Deli Indira Gandhi Intl (DEL)
- Aeroporto de Mumbai Chhatrapati Shivaji (BOM)
- Aeroporto de Dammam King Fahad Intl (DMM)
- Aeroporto de Riad King Khaled Intl (RUH)
- Aeroporto de Dhaka Zia Intl (DAC)
- Aeroporto de Paris Charles de Gaulle (CDG)
- Aeroporto de Nova York John F Kennedy Intl (JFK)
Informações de contato da Kuwait Airways
- KU Código IATA
- +965 22200171 Ligue
- kuwaitairways.com Visite
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