Cathay Pacific (CX)
Cathay Pacific (CX)
Cathay Pacific (CX)
Cathay Pacific (CX)
| Código IATA | CX |
|---|---|
| Rotas | 142 |
| Rota principal | Hong Kong Intl a Taipei Taiwan Taoyuan Intl |
| Aeroportos em que opera | 62 |
| Aeroporto principal | Hong Kong Intl |
Prós: Customer service is amazing!
Contras: Keep up the great work!
Prós: Great food, entertainment options and personal space
Contras: Crew left something to be desired. Didnt check on anyone or "make the rounds", I had to get up and seek them out. Went almost 12 hours between meals and seemed annoyed when I asked for food
Prós: The seat is comfortable.
Prós: Staff was great and very helpful
Contras: If they didn't change my flight for 2 hours earlier.
Contras: I wish there was air conditioning. It was very warm ok the plane.
Contras: The extra leg room seat I purchased was not as advertised. There was a row in front of it not show on the web diagram.
Prós: It was on time.
Contras: The extra leg room seats I purchased where not as advertised. There was an entire row on front of the that was not pictured on the web diagram.
Good
Contras: Boarding was disorganized. Otherwise everything was good
Prós: Food and beverage
Prós: Boarding was quick and easy. Blankets and pillows were ample and already at the seat.
Contras: Food was worse than what I had come to expect from Cathay Pacific. Drinks were less frequent. Restroom facilities were not well kept over the course of the flight.
Prós: Everything was good . Yhe only problem is the small portions of food.
Contras: Captain concern about security.
Contras: Misdirected at upper entrance.
Prós: A great flight with friendly staff, comfy seats, good food, and great inflight entertainment.
Contras: The international transfer process at Manila airport was the worst I’ve ever seen. They had about 20 people standing at a desk for about 90 minutes with no explanation as to what was going on. In that time, nobody was released to go to their gate, but they wouldn’t explain what was happening. There were about 10 airport staff standing there, mostly doing nothing. The process was inefficient, to say the least. There was no place to sit, no toilets, no order to any of it. In most international airports, after you deplane, you just walk to your next gate. There seemed to be no logical reason for that awful experience. It would have been much faster to go through customs and then go through security, walking directly to the gate.
Prós: Great service
Contras: N/A
Prós: Great crew
Contras: N/A
Contras: The fish is terrible - no matter it is regular or low salt meal.
Prós: This flight left nearly an hour late, which at 1 AM really hurts. The crew were ok, but the flight seemed understaffed, and our service in premium economy was pretty ordinary.
Contras: Total gong show getting to our connecting flight in HK, but Cathay Pacific got us there with only seconds to spare.
Prós: Seats were very comfortabe
Contras: Food was not great. It took over an hour for the bags to come through at JFK.
Prós: Seats were very comfortable and so were the entertainment options
Contras: The food was really sub-par in terms of quality. Also the it took over an hour for bags to come through which if we are flying business is a little sub-par
Contras: They fed us expired food. Expired ice cream and expired yogurt. They could not put my wife and me together and I believe that it violates a new law passed by Senator Chuck Shummer. It made it difficult for me to get her medicine to her. On a short flight it wouldn’t matter as much. But we had to endure it for 15 hours. They only fed us two meals instead of 3. Other airlines put a sticker in front of you if you slept through the meal time.
Prós: The crew was helpful and nice
Contras: Better seats and cost should be less
Prós: Top notch service and experience. Up there with EVA Air as the best I’ve ever seen.
Contras: Baggage delivery took very long in Hong Kong. Bags were coming off 35 minutes after the first bag came off.
Contras: Better attitude of head attendant. Need to improve food. Not attentive.
Prós: Can i request for a food that us not pork? I don't eat pork nor shrimp, i will be traveling on the 5th of January again and i don't want that we will be starving again for the second time since last time we never eat for they don't have anything substitute for pork. Hope they will serve some chicken or beef for not everyone will eat pork and to starve while on the plane is not acceptable for we paid for it. Thanks
Contras: Baggage handling was poor
Prós: Same thing they serve pork and no other substitute.
The crew members are not so nice especially the one serving the food, some are rude to answer when I asked for something.
Contras: Serve chicken or beef and not only pork for not all will eat pork.3 of us was not able to eat. Thats was not acceptable.
Prós: The crew is not so amazing and the food is not so good.They only serve pork and sea food..i don't eat those food for my religion and i asked for another food anything as long as i had something for im starving, for they never had another food to give? You mean i cannot have food while boarding the plane? Im starving and they don't gibe us any food to eat even if i asked them if theres anything . And that is a total not agreeable we are 3 people riding the plane myself and my kids and we did not have anything to eat. The crew is rude when I asked something instead of looking for another food is theres any. I paid for my flight including the food and i was not able to eat.
Contras: Crew serving food should be nice and make sure that all passengers have food to eat especially if one, two or three or more doesn't eat pork and shrimp..if only i could i could transfer plane at that moment i will do it.
Hope they will not feel the way i feel i was starving the whole flight..
Fantastic
Prós: I loved the entire experience. This flight was my second trip with Cathay Pacific and I couldn’t be more satisfied. Seats were clean and comfortable. They had decent leg room and great range of motion. The entertainment center was simple but sleek. I loved the extensive movie library. Service was great.
Contras: Boarding was delayed but the crew did keep us updated and was systematic in boarding
Prós: The crew was very nice
Contras: Softer seats more wholesome videos
Prós: The seat was not super comfortable but the crew was really lovely and so helpful!
Contras: More padding on the seat would have been nice
Prós: Seat was comfortable. Crew was not too attentive and kept forgetting to serve me food
Contras: Crew should be attentive to ALL passengers.
Prós: The crew was good, not much as it was a red eye, but they were friendly and helpful
Prós: Crew and ground Staff were very helpful and friendly
Prós: Crew and all other Staff were very helpful and friendly
Contras: Don’t know
Contras: Seats were teeny
Prós: Crew was fantastic.
Contras: Food and drink service
Prós: Very attentive, friendly and multi-lingual crew. Everything was on time. Food was very good. Excellent.
Prós: Apart from the delay everything was quite good.
Contras: The delay of over 1 hour was a bit nerve-racking as we were close to missing our connecting flight.
Prós: I like the option to upgrade for a paid seat. Having the window sit with the middle seat available provides extra space.
Contras: Categorizing travellers together.
Prós: Fast and easy to board
nice crew worked fast and smooth
large proposal for entertainment
Contras: more diversity of beverage offered
Also please propose coffee or tea before/after dinner and breakfast, nobody proposed me and I thought it would come later but nothing came. I should have asked before the end of the service but I was surprised it wasn't coming automatically.
Contras: Economy seating is extremely narrow!
Prós: Cathay Pacific continues to delivery a stellar experience in first class even on shorter legs such as the soon to be discontinued New York to Vancouver flight (888/865). They even brought back Krug, which they opened on the ground no less in New York, and offer access to AA Flagship Dining at JFK which itself offers flagship dining.
Contras: Extremely bad service at the ticket counter. Really disappointed, really disappointed
Prós: good service, nice staff, confort ok
Contras: food can always be improve but overall ok
Prós: good service, on top of it i have been upgraded during the longer oversea flight. i like the companies doing that often
Contras: food can always be better but overall ok
Prós: yes
Contras: food
Contras: Chose emergency exit on Cathay 777-300. Terrible.. was squished like a sardine! And I was in window seat... was not even able to eat! Worst economy class I have been in years!!! Never again....
Prós: Good crew. Great pilots.
Contras: Food. Seat comfort.
Prós: crews were nice
Contras: Very crowded flight. Fully book. Super busy bathroom. Food was bad
Contras: More regional movies for India
Contras: Seats were very uncomfortable. Food taste is ok. One of our checked bags was not loaded.
Prós: Crew was friendly , Seats were fine .
Contras: They only had one choice of pork roll , Which was not. Good , As I m a Muslim , I couldn't eat on the flight . More food. Options
Prós: Service and food.
Prós: Crew amazing.
Contras: Food variety should be increased.
Prós: Liked the plug/outlet availablity and the movies.
Contras: Did not get up to date info on the final destination of bags. Food inedible, climbed from tarmac up the stairs into the plane, seats super uncomfortable, not enough customer service from flight attendants
Prós: I was unable to board the flight so there is nothing to talk about.
Contras: Provide options for accommodation, refund or alternate flights after announcing a 24-hour delay. I had to repurchase my flight from HKG to SFO after finding out that a return ticket is treated as abandoned if one does not fly one way. Not the level of service expected from an international airline.
Contras: No landing form!!
Contras: Hi do veg meal could have been better and communication about my bags could have been better .
Prós: The entertainment was good.
Contras: Once the crew got the meals out of the way you didn't see them (at least in our section). You could go to the galley for water or a snack etc. Most airlines I've been on seem to bring drinks, etc to seats every once in a while.
