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8,0
Differences in offer an at pick-up
Prós: The staff was extremely friendly at pick-up and drop-off.
Contras: The offer listed a car with automatic transmission. The one made available to us had a manual transmission. While there were no issues with driving the car itself, I feel as a customer it is simply not fair to charge the original amount and deliver a diferent product. I hope this is passed on forward. Thank you.
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3,6
Rip Off
Prós: Easy to get the car.
Contras: They carged us a empty tank, with no reason. We broke a key, which was already in poor condition and they charged us 1200 Reais (380 USD). Never again, be carefull with Alamo(Unidas Car rental Salvador)
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