Hotéis em Atlanta

Prós: Upscale and nice, up to date hotel

Contras: N/A

Prós: I enjoyed everything

Contras: Need blankets in rooms in case u need one

Prós: Close to midtown.

Contras: On site parking $50/night and housekeeping forgot to leave shampoo.

Prós: It was clean for the most part and the huuuuge spacious lobby was nice. The staff was pretty friendly.

Contras: The additional extra expense of valet parking was frustrating.

Contras: Balcony didn’t open. Would call and get no response at the hotel.

Prós: Nothing

Contras: Entire hotel smelled like weed. Disgusting place to stay.

Prós: Front desk clerk was awesome...super nice and helpful.

Prós: Very friendly staff & very helpful with every need & question I had. Great experience Thank u

Contras: We paid for a high floor and we were placed on the 3rd floor.

Prós: Price is decent and one staff member was really nice.

Contras: Check in policy is 4pm and the valey system is right front so you can't pull up and unload easy with valet letting you.

Prós: Good location, nice rooms, super friendly staff.

Contras: No self parking, the revolving restaurant stopped serving food too early.

Prós: I've stayed in nicer hotels with lower star ratings

Contras: No blankets were on the beds and the walls and floors are thin u hear alot of things

Prós: The room was very nice, clean and comfortable. I enjoyed the balcony and had a great view of Atlanta from the 20th floor.

Contras: I prefer to have a room with a mini-fridge, there was not one.

Prós: Our conference was held at the hotel.

Contras: Our rooms were too small for the price we have to pay.

Prós: The hospitality was excellent, would return next time I stay in Atlanta.

Contras: Not so crazy about the parking accomodations little more expensive than other hotels in area.

Prós: It was my first time in Atlanta and it was a last minute booking so the location was perfect. It was right in the center of everything I had planned to be doing out there. It was fully secure as far as security and staff members were making sure not just anyone walked in the hotel without a room key.

Contras: Due to Covid-19 the restaurant in the penthouse was closed and the Starbucks downstairs was shutdown as well. It wasn't in anyone ones control but I definitely would've enjoyed the extra amenities other than that it was a perfect stay!

Prós: The Staff

Contras: Bathroom not clean, the hot tub was clogged up very bad , Charging $ 46 dollars fo my truck to be parked in front of the hotel doesn’t make no sense at all . No breakfast very bad experience and wouldn’t recommend this location to my famil

Prós: Location and room

Contras: Housekeeping never came to clean the room. When reaching out to housekeeping phone always busy or hung up after a couple rings. Very disappointed in the service

Prós: Location

Contras: Old Bed Linen, Sitting water in tub, Parking was more $$$ than told.

Prós: Proximity to restaurants.

Contras: Hotel was under construction. Had to sleep on the 20th floor instead of a low floor. I was so high, my ears can't popping. Couldn't sleep at all. Then the workers started at 4 AM. The construction noise was alwaful.

Prós: The cleanliness the view the staff was very professional and courteous.

Prós: The beds were heavenly and the water pressure in the shower was excellent.

Contras: None of the restaurants were open,but i guess with COVID, that couldn't really be helped. They did have a list of restaurants nearby that could deliver. The toilet was not flushed when I lifted the lid later that evening, which surprised me.

Prós: Nice overall place

Contras: Housekeeping missed our room day 1, had to pay for parking & internet, slow car service, booked after not seeing parking fees, unexpected cost, hotel staff did not care

Prós: The location

Contras: Cleaning there rooms making sure everything’s Sanitized

Prós: I liked the location. The staff at checkin was friendly.

Contras: Our bathroom was not clean at all and I found clumps of hair from previous guests all over. Makes me doubt the cleanliness of the rest of the room. Housekeeping also knocked on our door at 8:30 even though check out wasn’t til 11.

Prós: The room, staff, and how clean it was.

Contras: The parking and the security deposit was more than what I was told it was gonna be.

Prós: I liked the location of this hotel.

Contras: The Parking was very limited, and the valet parking was extremely Spence expensive per night. The convenient store was very limited if a person wanted to eat in his or her room.

Prós: The hotel was very nice. The staff was awesome. The room was very clean and the beds were very comfortable.

Contras: There is a 21 dollar fee to park in the parking garage. We were not told this prior to making our reservations, so we were not prepared to have to pay $21 to park our car. Also, our room key did not work 2 times. I had to have it reactivated.

Prós: The staff, rooms & restaurant were very good.

Contras: Inability to get a late checkout. Everyone referring to me as "oh, that's Booking.com". My travel was changed due to weather (flight). I was charged for nights I did not stay.

Prós: Very confortable rooms with nice view on the buildings.

Prós: location, friendliness of staff, good service

Prós: The staff tried to be helpful in spite of giving incorrect info twice while I was there - which exit to get off the marta and where to stand for the Expo bus (which the concierge actually walked me to the area which was incorrect).

Contras: The hotel was quite dated and the bedding was awful. My back hurt for two days after sleeping on the substandard beds. The pillows were too flat for just one and too high for two - feathers. In the bathroom there weren't any vents and you could hear everything from the room upstairs - yikes!

Prós:

Contras: poor service in restaurant $14.95 for internet no restaurant service after 10:00pm breakfast buffet very expensive

Prós: Everyone and everything at the Hilton was great. Really enjoyed your hotel, but not crazy about the garage parking.

Contras:

Prós: great area. rooms are very nice and the bed was sooo comfortable!!!

Contras:

Prós: The rooms were immaculate. The beds were very comfortable. I loved the night lights that were motion activated. Great quality tv.

Contras: Small bathroom. No late night food

Prós: I had recently registered for the Hilton Loyalty scheme. Check in guy was efficient and very welcoming, I was upgraded to an Executive Suite, free brakfast and evening snack buffet, etc. Was allocated a great room with great views.

Contras: Apart from the excellent check-in, my other experiences at the front desk were poor. Waited 15 minutes to check out,and staff and processes were slow.

Prós: Room view good Parking was very horrible

Contras: Parking and staff

Contras: Room was dirty , used tissue roll , shower wasn’t clean all the way , room wasn’t vacuumed.

Prós: Great service

Contras: the room could have been bigger for the price mo

Prós: The low price

Contras: People on our floor(63) smoke pot. Advise staff, nothing was done. We left and did not stay the second night even though we paid. While waiting for our car from valet, there was a group on the property in the valet area smoking marijuana and allowed

Prós: Checkout and leaving! Gross!

Contras: Terrible service front desk staff sitting while thee customer stands and checks in. Also with valet charging 50$ per night I valeted two vehicles which is fine, but here I am driving from Chicago to Atlanta on business so I try to avoid corona virus.

Prós: Not this time

Contras: the room the hotel booked me in was soooo small (king standard) but I paid for a dbl king room when I called the front desk they informed me the larger rooms were not available because they were cleaning them because of covic19 and I needed to contact

Contras: Sheets were dirty had makeup stains and food stains on them and the comforter was just flipped over to hide it. Didn’t see it until this morning

Prós: Balcony enclosed

Contras: Poor customer service

Prós: It was pretty and in walking distance to food.

Contras: Very long lines to check-in, parking was expensive, and dirty towels were left in my shower. The bed had candy wrappers in the sheets.

Prós: The view was great

Contras: We weren’t able to ride the elevator with the view, go to the cafe up top or use the pool because they were all closed for COVID. The shower looked really gross with dirty grout.

Prós: I really enjoyed the staff everyone was super nice! The building is beautiful and spacious.

Contras: The pool was not open as expected, it took 4 conversations just to get one bed duvet, very difficult to get into, parking was not include and it was a very expensive stay for a mediocre experience. Also right beside the ice maker was old trays and food that had MOLD inside of it so we knew it was sitting for a while!

Prós: View of the City was great

Contras: Parking should be a flat daily rate not paying every time you come and go.

Prós: Leaf like soaps was nice. Need to enrich SPA idea.

Contras: Sky Lounge and Restaurant was closed due to renovation. Shower was designed for short people. It was hard to take bath. It was not a `heavenly bath` as mentioned.

Prós: the beds

Contras: They didnt have enough hotel parking! Had to perk to blocks away and got over charged for parking twice for a one night stay! The sundial resturant is not in operation at this point and was very disapponited with that.

Prós: the bellman, Harry, invited our family to yhe the friends and family to the Westin Christmas party. The children are still talking about how much fun they had. Mollie is 3 and her brother, Will is seven....Thank you for making our family stay so special The Poppells

Contras: I reserved 2 rooms. I called the day befor arrival and discussed possibility of early check in. After a time of review I was assured that my two rooms were blocked for early check in. On day of check in I arrived just befor noon and made my way to register. I was told that my rooms had not been cleaned and probably would not be available until 3:00. I explained how I had been told that my rooms had been blocked for early check in. Needless to say I only got apologies and they took our cell numbers and assured us they would call as soon as rooms were ready. We never received any calls so I checked back after 2:00 and was told one of the rooms was ready. We moved into the available room and was told that our second room was on the same

Prós: Location

Contras: Why charge me for parking when there is no where to park. The qaulity of this hotel is extremely poor for the price of $307 for one room for one night

Prós:

Contras: rude/aggressive bell man .... there was no hot tub... parking at the hotel overnight was $26.00 /night... only choice of food after 2:30 p.m. was very fine dining or room service... would not spend the money to stay there again

Prós: the sundail resturant and view from room

Contras: price for parking

Prós:

Contras: Parking was terrible. We had to park down the street and pay $40.00 to park there for 24 hours, which is ridiculous. There should be enough accomodation for parking for your guest.

Prós:

Contras: My second reservation was not at hotel when I checked in and the internet in the room did not work

Contras: Valet parking price was ridiculous, $55. Toooooo much !!!

Prós: The hotel is in a great location.

Contras: The hotel has 1 parking lot/valet parking shut down. So the guests from both towers must combine into one.However the hotel hasn’t prepared for it. There was no additional staff & no gameplan. Waited over an hour to get in & out. Stay away!

Prós: Connects to State Farm Arena

Contras: Hair in the bathtub Need people directing guests after any event at State Farm arena. It was a mad house. We were on the escalator when it slammed to a stop due to overcrowding. Someone could have been hurt.

Prós: The location was perfect since we were there for an event at one of the arenas. Also, the staff was one of the most helpful...from pulling in with valet to checking out. Everyone went above and beyond to be friendly and offer assistance.

Contras: Nothing...keep up the great work!!

Prós: I loved how friendly the staff was my husband and I.

Prós: Staff at all levels was excellent!!!!

Contras: Confused about restaurant service in the South Tower

Prós: The location was good for checking out the aquarium, Coca Cola & college baseball hall of fame. Walking distance to to local restaurants and fine dining

Contras: They only had valet parking which I think is too price but u had in & out privileges. No self p-king onsite or cheaper p-king If u parked your car @ a public parking garage they may have restrictions on overnight parking & your car could get booted.

Prós: Location

Contras: Valet Requirement, even when asked if I could park elsewhere.

Prós: The room was perfect

Contras: They didn’t tell us the parking was not free and had to be paid every night we stayed $45 each time. It is not worth it to still have to pay parking.

Prós: Location, location, location

Contras: The parking fee is ridiculous!

Prós: The location was excellent.

Contras: We didn't receive house keeping services, during our visit. Being a Omni rewards member, we didn't receive any amenities.

Prós: nothing

Contras: Check-in took over an hour. Very understaffed. Gave us a room that was already occupied. We got to the room and someone else stuff was laid out on the bed and in the bathroom. Worst hotel and hotel experience I have ever had. Definitely will never stay

Prós: Location is great

Contras: Room and common areas could be cleaner

Prós: Spectacular hotel from top to bottom. Incredible lobby, amenities, and service. Large, quiet rooms are updated and stylish; bed super comfy. Great city views. Valet parking only is expensive but worth it for the peace of mind covered 24-hour surveillance

Contras: Nothing to mention since it is a strange time with Covid19. Limited housekeeping which is what you find everywhere right now. Just grateful they are open. It’s an amazing place architecturally. Walking the neighborhood is a little sketchy late at n

Prós: Me encanto

Prós: The view was amazing. The room was set up nice.

Contras: Room was dirty and had a roach in it. The lady at the front desk had an attitude.

Prós: For one parking is not included 50 dallors a nite.

Contras: Every thing was closed inside no food you have to order threw uber's..

Contras: I called before booking to check on some services. I had expected the pool deck to be open when I arrived. Silly of me to think that after being told it would be open by the time of my stay! I am sure someone simply misspoke. However, I did not stay.

Prós: Everything

Contras: Immaculate!

Prós: Yes I would stay again nice and clean friendly stuff

Contras: No microwave in the rooms

Prós: room view experience

Contras: that the pool was not open

Prós: The View of the city

Contras: It wasn’t as clean as it should’ve been. Shower had old blood stains, multiple stains on room floor. Nothing was available at the hotel, no pool , no restaurant, no spa, no bar! It was actually a pretty horrible experience to say the lea

Prós: The city view

Contras: Absolutely nothing

Prós: It’s a beautiful building. Unfortunately with the Covid thing the pools and some other parts were closed. I had a fantastic of the city of Atlanta from the 35 th floor.

Contras: Free internet is only free in the public areas and not in the room. I ended up using all my data for the month because of this.

Contras: The dunk was stopped up upon arrival.

Prós: I liked how close it was to the airport

Contras: When reserving a room I reserved a handicap accessible room and when I got to the hotel they didn’t have a handicap accessible room available for me. So my wheelchair wouldn’t fit in the bathroom.

Prós: Close to the airport, friendly staff and good shuttle service.

Contras: The bathroom had not been vacuumed and there was long hairs stuck to the tile like it had been mopped over, not just one or two but enough to show up in an otherwise dark tile.

Prós: Proximity to airport

Contras: Was told there was a bagged breakfast between 6-9 went down at 7:45 and nothing. Lightbulb out in bathroom was told had to wait for maintenance at 9 am.no extra toilet paper, and phones in room were not connected

Contras: My family, which includes 3 disabled individuals just left the property. I booked two double queen, non-smoking rooms and upon entering, we immediately smelled Marijuana and the bed had burned holes on the sheets. In the other room, it smelled musty and the bathtub was filthy. We tried to resolve the issue with front desk, but she stated that she was already stressed out and that we could grab our belongings and sit and wait for her to get to us and find another room, which we then informed her that we do have 2 disabled children and one disabled adult and that would be very difficult for us. Instead of being accommodating, compassionate or even professional, she instead called the police to have us removed past 11pm at night. We are a family that travels from Alaska often. I have never been so disgusted by the condition of a room or the conduct of an employee ever in my life. We have always been understanding that things happen unexpectedly, so being patient wasn't the issue. We've booked rooms at La Quinta before in California and had an absolute wonderful experience, so after an 8 hour flight, I trusted that my family would be able to have that same experience and rest in a clean, comforting room.

Prós: The bed

Contras: The night guy was not very helpful

Prós: The room was nice and clean and the staff was very friendly. Appreciate the closeness to airport. Did everything they could in current situation.

Prós: Even with COVID-19, hotel was staff was friendly and accommodating. Room was clean, and breakfast was limited, but sufficient. Looks like it was updated within the last few years. Overall a nice airport layover stay.

Prós: It was clean and smoke free. The staff was very kind.

Contras: The pool was closed

Prós: Nothing exemplary to comment on

Contras: The room did not get cleaned during the stay, I ran out of towels and the housekeeping employee said “sorry we’re out.” The top of the shower had a hole in it that leaked the person above mine’s shower water, and there was a cons

Prós: Shuttle was very much appreciated. Room was clean, staff was very helpful and courteous. Would definitely stay again.

Contras: Across from our room was ice machine. There was a strong musty smell, it was also a mechanical room. This was only area that there was a bad odor, possibly because the building is old. Our room was great, no smell or any odors.

Prós: So close to the airport. For the price of the room I didn't expect the hotel to be so nice!

Contras: Loved that you offered breakfast to go, nice treat, would have enjoyed your buffet if it wasn't a pandemic. Sorry to have missed out on that.

Prós: Location

Contras: They put us in a dog floor and room Without warning Gogs playing and fighting in middle of night Couldn’t sleep My wife is allergic and shouldn’t be put in that room. They never asked if any of us was allergic. No communication no com

Prós: Very clean.

Contras: Needed a later checkout

Prós: Loved the location! Given we visited during Coronavirus, there were plenty of restaurants that offered takeout close by.

Contras: Nothing!

Prós: The location was great. I was within walking distance of everything I needed.

Contras: The hallways reeked of an unpleasant smell of marijuana and it leaked down into our room. The room seemed to have been lightly cleaned but there was dust on the night stands and desk. The restroom didn’t seem to be the cleanest.

Prós: We enjoy the quality and attention to detail. The staff was very attentive and did an excellent job hosting.

Prós: Everything was awesome!

Contras: Staff, facilities, and the room was perfect!

Contras: $41 to valet park with no Bellman

Prós: The staff was very friendly

Contras: Restaurant was closed bar was closed spy was closed no room service

Prós: Location and room size

Contras: Hotel staff did not clean our room for the second day of stay after we decided to stay another night and told several staff members I room needed to be clean. Their Excuse was we were still in the room but check out wasn’t until 12pm.

Prós: The view

Contras: The valet. I had to wait more than 10 minutes for my car. At checkout I waited 30 mins for my vehicle. Also the front desk NEVER ANSWERD the phone. Other than that the location was beautiful

Prós: The great location.

Prós: I really enjoyed working with the staff and the comfort of the room. Awesome view from my room!!

Contras: Parking facilities are not managed well. The front desk will charge the customer for parking, then the parking attendees will charge the guest again before leaving! The parking attendees are extremely rigid, abrasive, and unprofessional. All in all my stay was very comfortable!! Parking, not so much!

Prós: The bed and the pillows

Contras: There is no electrical adapter

Prós: Great location. Clean facilities. Valet parking was a great help.

Contras: I just wish there were actual comforters on the bed. There was Only a flat sheet and a throw like sheet On top of that. Ac worked well I was a bit cold having no comforter.

Prós: Everything!

Contras: There wasn’t anything to not like!

Prós: Visually, the hotel is very pretty. They do a good job of creating a boutique feel, in a large hotel setting. Location is perfect. The manager was very kind and helpful.

Contras: Toilet wouldn’t flush, it reeked of marijuana, the pool area was dirty, there were still candy wrappers on the floor of our room when we checked in, only 1 elevator worked, the bar was severely over priced, no air conditioning in hallways.

Prós: Nice staff clean rooms

Contras: The rooms could b a little bigger

Prós: The decor once you enter is nice. All the areas to hang out in the lobby are nice as well. The gym is nice.

Contras: The standard room is a bit small for the price. The toilet paper is next to the toilet. The bathroom was not as clean as it should have been. Not even were the sinks in the lobby restroom clean.

Contras: Some staff were super attentive; some not but they all discreta service. It’s pricey.

Prós: Location

Prós: Location was nice, Starbucks is right around the corner, along with Chick Fil-A. 5Church Atlanta was a pleasant surprise and they offer brunch on Saturday and Sunday. Around the property you can find Uber scooter rentals which are easy to access, just need to download the APP. However, the hotel itself had a lot of amenities, beautiful decor, and great late night bar.

Contras: The Wet Deck was closed during this time of year, and apparently is only available after April until closed again. I was not aware prior to booking. But, honestly that was not a major setback.

Prós: Location and amenities

Contras: Parking is awful. Separate garage attached to hotel but not part of hotel and cost is $44 per day for self park. Ridiculous and makes it not worth staying here in the future

Prós: location

Contras: Parking cost of $42 per night with no other options

Prós: NOTHING! Hotel employee SHOULD BE REACHING OUT FOR A REFUND FOR MY STAY. THIS WAS THE WORST EXPERIENCE STAYING AT A HOTEL IN MY LIFE. EVERYTHING WENT WRONG THE HOTEL CHARGED MY CARD AN EXTRA 800 ON TOP ON ME PREPAYING.I STILL HAVEN'T GOTTEN IT BACK!!!

Contras: I WANT MY REFUND NOW. THERE IS NOT A DAY THAT PASSSED,THAT I DIDNT HAVE TROUBLE. MY ROOM KEYS STOPPED WORKING EVERYDAY, THEY OVERDREW MY ACCOUNT 800 WHEN THE ROOM WAS PREPAID.THE 215 HOLD TURNED INTO A --- PAYMENT!! WHY? GIVE ME MY MONEY BACK!!! #FRAUD

Prós: Very friendly and welcoming staff. Music downstairs did not interrupt our search for a peaceful place place to rest. We took our puppy to the hotel with us and were very pleased with the accommodations for pets. Overall great experience.

Prós: The beds were very comfortable

Contras: The worst experience ever. The Lobby is a low class disco (I mean it, there is no Reception, just a Disco Bar). There are products for sale in the rooms: hats, umbrella... condoms! And noisy air condition, small rooms, dirty bathroom.... And we pay $260 plus taxes! I had the impression it was not exactly a hotel, but something else....

Prós: Room was really clean and the bed was excellent.

Contras: N/a

Prós: Nice location. Easy access to the downtown.

Contras: Service

Prós: Nice lobby, good parking, comfortable pillows. Good price.

Contras: Hotel did not offer free wifi. Pool and workout area were closed. Doors outside to lake were always locked. It would have been nice to be told this information upon check-in. Other guests were smoking pot (causing the hallways and rooms to smell).

Prós: good location, quiet rooms

Contras: no ability to get food (cv19), $11 charge for internet

Prós: Location is the only aspect of this hotel I like. And the cleanliness of the second room I was assigned.

Contras: I did not like the odor of the lobby. Smelled like dirty socks. The check in left something to be desired. NOT the 4 star you give it. The Hilton 3 star hotel had better check in

Prós: Hotel area was nice.front desk was professional and friendly.

Contras: Car parking is expensive. Charge 10 dollar for WiFi.bathroom is too small for four star hotel and it was not clean

Contras: No free breakfast

Prós: The location

Contras: The hotel personnel lacked professionalism and attentiveness. There was no body wash or shampoo provided. The sink was clogged. Quality of in room amenities did not meet the criteria of a 4 star hotel.

Prós: Proximity to medical centers.

Prós: Very relaxing environment.

Contras: Not enough seating at the pool.

Prós: The staff was very friendly and helpful.

Contras: I slipped in the shower it had no grooves in the tub and hurt my arm.

Prós: The hotel was clean and staff was good.

Contras: I booked via third party and the staff never mentioned my $100 stay would turn into $200 including a pet fee. The worst part is they never mentioned the fees when I came in, and instead of telling me upfront invoiced me for $200. I got half of the pet fee discounted at a future date after a 20 minute conversation with the manager. I wouldn’t stay again for no other reason than the pet fee costing the same as the hotel itself... Next time I’ll book a room for me and one for my dog and come out the same. Lol

Prós: The set up is always nice and quiet here!!

Contras: This time My room smelled like old clothes lint I always

Prós: It was unusually quiet, there were no open shops or restaurants and very few staff, guests staying in the hotel due to the shelter in a room in Atlanta But everything else was absolutely wonderful. The price was unbeatable

Prós: It was in a good location for me, nice view. The dining staff was excellent, especially considering covid-19 complications

Contras: Room was not very clean & still wasn't after service, obvious things like table not wiped down, mildew in bathroom, mildew on shower curtain. Coffee service not present as advertised,safe didn't work. One set of blinds broken

Prós: Nothing

Contras: Everything I had to call the staff multiple times about towels I needed and a bad smell

Prós: Great bed, plush towels, free wifi. Lady working Starbucks counter was awesome.

Contras: Couldn't get into the bar due to seating restrictions; checkin staff not very friendly; only 1 soap given at checkin; coffee maker in room but no coffee; not much tv selection; outrageously expensive refrigerated items in vending area.

Contras: Bathroom had no soap... Glad i had my own though...

Prós: This hotel was so nasty and dusty inside the hotel seriously a health hazard

Contras: The location but the hotel was nasty

Contras: The bath tub had hair in it. Like someone shaved

Prós: Everything

Prós: Everything was spotless!

Contras: Self Parking was $23

Contras: Parking price should be posted on website.

Contras: Need microwaves in the room

Prós: The first night I was happy the second night not too much I find a bug, and need to pass the vacum.

Contras: Just clean the room better.

Prós: Quiet away from the city hustle & bustle, the planes overhead were not a big deal at all

Contras: Some of the front desk staff need to buy a coke and a smile occasionally, but other than that the hotel was pretty good.

Prós: good staff. everything else just fine

Contras: thin walls.could hear next rooms baby cry in the morning

Prós: Easy to get to the hotel, comfortable bed, liked the valet parking service

Prós: I loved the bed, so comfy

Contras: Pool could have been cleaner

Prós: Excellent dinner in the restaurant.

Contras: The hotel information on the website indicated things like an indoor swimming pool and sauna which were not available during our stay. Some explanation was given that these facilities are closed for renovation, but then this should be indicated when you make the booking.

Prós: The facility itself

Contras: Was unable to figure out how to connect my laptop to the big screen .

Prós:

Contras: They organized a wedding during my stay, part of the guests were drinking in the lobby and I could hear the noise to the 8th floor until 2.30 in the morning.

Prós: It was very comfortable and convenient to the airport.

Contras: The television did not work properly.

Prós: That the staff was very nice and courtesy at the check-in booth

Contras: We got stuck on the elevator and had to walk all the way up to the 16th floor we will stop on the 5th floor

Prós: Location

Contras: Hotel was run down! Mold in the bathroom, paint peeling off the door, carpet had rips/runners in it. Bed/Mattress was horrible - had a dip in the middle with a pad placed under it. Only sheets for covers. Had 4 elevators but only 2 worked slowly!

Prós: Like the view beds

Contras: Need a little remodeling when it comes to the rooms and bathroom just the whole hotel and the hallways and room seem to dem when it come to lighting elevator was to slow of coming and better entrance for guest after checking in and parking even though we came in winter the pool need lots of works

Contras: Air conditioner wasn't working at full capacity

Prós: Everything

Contras: Nothing

Prós: It was right in the heart of Atlanta.

Contras: The hotel is older and needs renovation.

Contras: Housekeeping did not check on our room for towels, soap or toilet paper

Prós: It was located close to the place I had to visit.

Contras: Short Staff and I killed three bugs or roaches.

Prós: Location

Contras: Staff does not let you check in until 4 pm. I came back at 9pm to check in and they over sold the rooms. DO NOT PRE PAY since they do NOT keep a room for you. Front desk staff were rude and combative. Could not reach the manager or "Owner" of hotel.

Prós: Nothing really.

Contras: Rooms were not clean, no towels, building in disrepair, 2 emergency exits would not open, THIS IS NOT DOWNTOWN, took over 2 hours to check in, 2 of the 4 elevators were not working, understaffed

Contras: Clean room friendly staff great location

Prós: Nothing . It was the worst hotel I ever stayed at . Not just me . Every guest at that hotel was complaining.

Contras: Everything was bad . They did not clean my room for the entire stay (6days). When I asked for clean towels, I was told they do not have any. They tried to charge my credit card for $---- . Homeless person was sleep in the lobby.

Prós: I chose it for the location, it was close to where I needed to be. Also, they had a shuttle service that allowed me to avoid driving in "Brave's game" traffic!

Prós: it was cheap with good staff

Contras: the Design of the hotel was poor

Prós: Convenience

Contras: Could have been cleaner. The bar and restaurant weren't very good at all.

Prós: The staff was very nice , helpful and courteous. Location was very convienent to all the surrounding areas and easy access to the interstate.

Contras: The room appeared to be old. You could tell there was boarder around the top of the wall and that it was ripped down with the remnants still on the wall. The vent in the bathroom was covered with a thick layer of dirt, dust, and crud. The room's temperature was set on 85 upon entry, not a big deal

Prós: Staff were friendly and willing to help. Was a little hard to get around from this location.

Prós: I liked the activites they had set up and the indoor pool. I also enjoyed the ambiance and great location of the hotel.

Contras: The rooms weren't clean enough and housekeeping were not good at responding to requests.

Prós: Price and Value. Very nice hotel for the price we paid.

Prós: The lobby again is one of its greatest aspect! Conducive to work!

Contras: N/A

Prós: i loved the location of the hotel and the room set up

Contras: we had a problem with the cleanliness of the bathroom, there was dirt and hair all in the shower

Prós: clean , and staff

Contras: everything was excellent

Prós: Inside of the hotel was amazing!

Contras: The parking fees! Ridiculous!

Prós: I love this hotel. I stay here every time I visit Atlanta. Staff is every friendly, even in a pandemic they maintain their professionalism. And the interior of the hotel looks AMAZING!

Prós: Great location! Close to restaurants and shopping! Beautiful courtyard with walking paths.

Contras: We requested TP and waited over 24 hours before receiving it.

Prós: Room was clean and comfortable

Contras: Parking is 14.00 which is a bit high for the area. The restaurant food was good , the restaurant staff and service was sub par

Prós: The elevators were extremely efficient. The view from our room was nice. It offers a nice space for a wedding - beautiful outdoor courtyard and event space.

Contras: The front desk never answers the phone. The headboards were horrific and really bad Feng Shui. Keurig coffee/tea was foul. The towels were tiny, old and scratchy. The beds were uncomfortable. A lot of noise from hallway. Definitely a party hotel.

Prós: The room

Contras: I asked to modify my stay, to which I wasn’t helped by Crowne Plaza and ignored by booking.com.

Prós: Love love love this place. Would definitely go back.

Contras: Would definitely go back.

Prós: Free Parking

Contras: Front desk lied about the type of room reeserved (non-smoking) and then lied again about the availability of non-smoking rooms. Finally received one only to have then try to charge for the advertised "free" Internet service. Room was in shaby condition.

Prós: Welcome and general receptiveness of staff more than very good.

Prós: Extremely friendly staff. Clean and modern aesthetic. Only a block or two away from MARTA subway. Great location for restaurants. Good Complimentary coffee. I book this hotel every year for my casual and business events.

Contras: No complaints.

Prós: Wonderful location - close to MARTA - friendly and knowledgeable staff!

Prós: location

Contras: The bed it was to firm for me

Prós: The location was great

Contras: Two different times house keeping walked into our room. One time on the day of check in without knocking or announcing they were entering. The second time they knocked twice and entered the room. The second time we have the security latch on.

Prós: high quality

Contras: no hot tub

Prós: Location

Prós: It’s easy to access.

Contras: It should be noted there is a fire station on the opposite lock from hotel. And it’s extremely LOUD when their sirens go off. Sleeping with small children is next to impossible when a fire truck is racing down the road every hour of the night.

Prós: The location was walking distance to some good restaurants. Our kids enjoyed the indoor pool.

Contras: Check-in was a nightmare. The valet locked our keys in the truck while running the next morning. We had not called for the car or anything. Our car should not have been touched. We had to wait 2 hours for a locksmith to arrive with the truck still running

Prós: Friendly employees. Clean and hip hotel

Prós: Location

Contras: Bedding was worn with holes and sheets unraveling. Walls were thin as I could hear people's voices at night. Shower curtain torn and surprised it was not glass shower, as advertised in the listing. Staff was mediocre, did not offer concierge svc,or cof

Prós: The rooms are spacious, the beds are very comfortable and the bathroom had everything you would need. The staff at the front desk are very friendly and helpful. Also, the breakfast buffet had a lot of variety and was quite good.

Contras: For a four-star hotel, it would have been nice to have better lighting in the room. The lamps weren't bright enough to read well at night. Also, I asked one of the housekeeping staff for an item listed that the hotel supplies and she just laughed.

Prós: Location, location, location. We have been going to Hilton head for 25 years and this resort is in the perfect location.

Contras: No recommendations

Prós: The staff was able to make suggestions about the surrounding area.

Contras: The lounge was not open and it was a Saturday evening.

Prós: Convienent to High Museum and midtown.

Contras: You have to park on the 9th floor of the parking deck, even though it was a weekend and no one used the first 8 floors!

Contras: No wireless internet. As a business traveler, I would not select the hotel again for this reason.

Prós: Located really centrally in walking distance to the most important sights in Atlanta

Contras: I was charged a higher rate than my booking was for and the staff was unfriendly and incompetent when I tried to fix this. They said booking.com tricked me.

Prós: location, reasonable price

Contras: charged internet, bathtub is not clean

Prós: Convenience!!!

Contras: The parking is expensive

Prós:

Contras: The room service coffee was terrible. Other food was fine.

Prós: Convience to Marta and Midtown staples

Contras: Air conditioning did not work well (we had it set on 40 the whole weekend, and it was like 70), pilliows were small and square and quite uncomfortable

Prós: I've always appreciated this hotel for the central location. It's perfect for doing anything in Atlanta. Polite staff

Contras: This is my first stay since the change from a Wyndham property to Hotel Midtown. What a disappointment. The state of repair and upkeep is deplorable. The fitness center is not secure and equipment is substandard and in poor repair. The rooms need to be updated. They are dingy, smell old!. Bedding needs to be updated. The current state of this hotel does not reflect the cool, urban Atlanta scene that attracts so many people. Staff were generally polite but made little eye contact with guests. Housekeeping does a great job considering what they have to work with. Not many hello's, how are you today.

Prós: Good Location, near the subway. Restaurant available, though a little expensive.

Contras:

Prós: Clean room and friendly staff

Contras: Seemed to be a lot of extra costs...required valet parking and tipping of various staff. If you're traveling with your family, you might want to go to a more family friendly place. Shower is open and visible from the beds. Probably better for a couple.

Prós: This was my first trip to Atlanta, so I cant compare this hotel to others in the area. But, this is definitely a party hotel. If you'âre looking for a relaxing stay, this is not it. Very modern hotel and great for couples.

Contras: Check in process was not the best. Room was not ready in time and our plane had already landed for several hours. Front desk staff was nice through the entire ordeal, but waiting was frustrating bc we were tired. Changed my room twice for a better view.

Prós: The views

Contras: No

Prós: location

Contras: We showed up at 3:20, 20 min after check in time and were told the room wouldn't be ready for 1-1.5 hours. We went to the rooftop pool to wait and found ourselves in the middle of a rave. The music from e DJ was so loud we couldn't carry on a conversation

Prós: The pool on the 16th floor was beautiful, the room and hotel had nice colors and mood lighting. The whole place was very sleek and modern.

Contras: Staying downtown was nice, but I'd recommend staying at midtown instead so you can walk around more. Cab fare gets expensive.

Prós: The Staff

Contras: It wasn’t worth all the money I spent and they charge extra for stuff they put in the room the room was not how I seen online and I feel like it was false advertisement

Contras: Staff was not very involved, couldn’t go outside without homeless person approaching, valet parking only hotel was loud you could hear everything through walls and traffic outside

Prós: Everything was absolutely Amazing. I surprised my husband, he was very pleased.

Contras: I didn't dislike anything

Prós: The hotel was not what I expected. Paid way too much money for one night. They lost power in the morning and we were unable to shower before our flight. They didn’t care acted like it happens all the time.

Prós: No breakfast and it was included in my price but what I could pick out I don’t eat I was expecting eggs sausage something like that this is a Marriott

Contras: How you book online and all the unexpected when you get here and how the breakfast was and need microwave in rooms

Prós: Staff was extremely friendly and the room was great! We had quite the view from the room and really enjoyed our stay.

Contras: Did not like the fact that there was a see through shower wall in a room with 2 beds, that was weird! Also, valet was pretty slow.

Prós: Beautiful hotel

Contras: There was an incident on our floor with a rowdy guest banging on our door at 2 am. When we called the front desk, they said they were aware of the situation and hung up. When checking out the next day, they barely acknowledged it and said we were the only guests to complain and claimed the floor was full. It was impossible to get ahold of management after calling and leaving a message.

Contras: Beautiful corner room! Very chic and modern. Great staff.

Prós: Free hotel car within downtown area

Prós: The friendly effective checkin, the pool area, the BLT, the bed

Contras: Ordering a burger at the pool - it took more than an hour to arrive ? Minibar was not replenished on a daily basis

Prós: The nice staff, the incredible view and the accessibility to everything we were doing that weekend.

Contras: No.

Prós: It was a cool, fun hotel.

Contras: The room was tiny for the price and the shower did not have a door so it was freezing!

Prós: I love, love, love the dark cool colors of the room and the modern design! I also loved the peak-a-boo shower!

Contras: I did not like the $30/night parking fee.

Prós: The staff was excelent. The bars in the hotel were great and the convenience of great restaurants was wonderful.

Contras:

Prós: We didn't like anything at all about this hotel. During our 6 night stay we received newspapers only once. Turndown service was offered twice only.

Contras: We did not like this hotel at all. The rooms were grubby and we had to request that they wash the en-suite floor as it remained covered with hairs. We had to wait 1 hour for towels to be delivered, after making 4 phone call requests. It was a dismal hotel.

Prós: The only positive thing I can say is that the staff at the front desk and the concierge were very friendly and helpful.

Contras: Everything but the staff. The loud, pounding pop music in the lobby and elevators. The sheets that were stiff and crinkly, and made noise when you made the slightest move. The bathroom door, which did not shut fully and allowed for little privacy. Most of all, the lighting in the room was ridiculous -- very modern, trendy fixtures put out very little light. It was impossible to read anywhere in the room. No business person would ever stay in this hotel, and I will never do so again. And the room rate was absurdly high for the quality of the experience. Comparable rooms at the Covent Garden Hotel in London, where I frequently stay, are much less expensive than the Atlanta W.

Prós: The pillows

Contras: $42 valet parking, everybody with there hand out expecting tips.

Prós: I like the location

Contras: No

Prós: Connected to Mall

Contras: Food and service was horrible at the coffee shop. There wasn't a dresser in the room so there was no place to put folding clothes except in the nightstand and that wasn't enough room. Didn't replenish my lotion in the bathroom.

Contras: The complimentary shuttle was not in operation on the day of my stay. Also, the phone system was not working, and we had no way of communicating with the front desk other than going down to the lobby.

Prós: Location and the connection to the mall

Prós: Friendly staff .

Prós: No I think clean them boys were very nice to both my husband and I and my kids we really enjoyed our time I will recommend it to friends and family

Contras: Perfect location everything is nearby

Prós: The front desk was very helpful

Contras: He was very good

Prós: Loved the staff

Prós: The staff were professional and friendly. The hotel shuttle was a great resource.

Contras: The bed was hard and on the uncomfortable side.

Prós: Hotel was clean. Very convenient to Lenox Mall.

Contras: None

Prós: Staff helpful, friendly, and professional. Hotel is clean with nice amenities in a great location

Prós: Nice hotel

Contras: The reservation states breakfast was included but they were not serving breakfast

Prós: Nice hotel love it

Prós: The warm staff and genuine willingness to provide assistance. The appealing smell upon entering the lobby. We love the big sized window and its view.

Contras: $14 daily parking fees that no one told me about and only found out about after leaving and checking my account.

Prós: I missed breakfast but everything else was great. The room the bed and contactless service was great.

Contras: The tile in the shower I did not like.

Prós: It was clean

Contras: You have to pay for parking and internet

Prós: Very nice hotel in a central location close to everything. Our Valentine’s Day weekend got ruined so this was our makeup weekend. The young man who checked us in was super nice and professional!

Contras: Nope. Everything was perfect!

Prós: Convenient location, modern and clean room, great amenities. Hotel staff was friendly and helpful. Parking was a breeze.

Prós: Clean, comfortable and beautiful setting.

Contras: The carpet was quite heavily stained - looked very tacky. No prior explanation of parking fee

Prós: nice room and beautiful hotel

Contras: Location is awful due to traffic.

Prós: The location. The age.

Contras: Eyelashes left by the previous guest on top of the water glasses in the bathroom. With COVID 19 it gives me pause to think if the room was thoroughly cleaned when something that obvious was over looked when people drink out of the glasses.

Prós: Well-appointed modern rooms with very comfortable beds

Contras: Parking was $14/overnight