Avaliações recentes
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9,1
Prós: Staff and location
Contras: Price and rooms need to be updated. Our room smelled like old carpet.
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8,2
Excellent location for Convention
Prós: Excellent location, and services.
Contras: The rooms seem very dated (south tower). Wallpaper peeling, dark look. Bar area is nice, but staff seemed to not want to be there and it showed in the service. Sat at the bar and had an unpleasant smell.
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9,4
Contras: Expensive Valet only
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3,4
It started well
Prós: My reservation was ready.
Contras: Elevator was not working most of the time, there was a tear on the carpet by the balcony, I was adviced to use the stairs after waiting for several minutes on the only working elevator. Walked to the 14th floor and my card didn't work. I called front desk right away for a replacement card. They explained that they will send someone up, 30min later, nothing, I went downstairs and the staff was short and lazy. I politely asked for a replacement card and asked if there is any kind of compensation for all the inconveniences that happened. Front desk said there is nothing they can do. It is very unlikely I'll get a room there again.
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4,8
Not clear about pet weight limit
Prós: We didn't know the limit until we had already booked and gotten the itinerary. Very inconvenient and we had to pay for 2 hotel rooms because we could not cancel.
Contras: The staff we spoke to on the phone were unpleasant. We were calling to let them know we were going to be arriving late and it turned out we couldn't stay there at all. It would have been nice to know the fine print about the pet friendly hotel before I booked and paid.
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10,0
Great location
Prós: Very nice hotel!
Contras: N/A
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8,8
Prós: Close enough we were able to walk to the venue and several choices of restaurants nearby.
Contras: $35 added for required valet parking with almost an hour wait for our car to be retrieved.
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5,1
Disappointing
Prós: Location is great. Easy walk to Phillips Arena and other attractions in the area. Valet parking attendants were wonderful!!
Contras: Booked online thru hotels.com. Reserved a deluxe double room, with 2 double beds. Got the two beds, in a tiny single room with moldy bathroom in which the tub barely drains while showering, for $358.00. Extra charge for internet!! Called front desk after arrival. Told me they could not do anything about it as I had booked through a third party. Lesson learned.....go direct!
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4,5
way overrated
Prós: Only thing I liked was convenient location and the service was very friendly.
Contras: I can't believe this hotel has 4 stars. It barely feels like a hotel and its quite impersonal. The CNN aspect is interesting but the building feels like an office with the hotel as an after thought. The rooms are super out of date and there are no outlets that are easily accessible near the bed which is super annoying for plugging in devices. Also, you have to pay $15/day for internet. SERIOUSLY! Internet should be free and included in the price, PERIOD. The nickel and dimming is super annoying. It reflects how out of date the hotel is. I'm not sure how other ATL hotels are but I'd encourage you to find a better place to stay. I really hope ATL has better options than this place.
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4,0
Needs updated- don't expect a 4 star hotel
Prós: Lobby was nice & location was good
Contras: The carpet was stained and worn, and so was the furniture. The tub was so clogged that the water backed up to your ankles even in a quick shower. Valet never answered the phone and was slow even when there were four or five guys standing around. Self park is not even an option. Check-in was slow. View was horrible- we had an inside facing room. I've had nicer stays at budget hotels. Don't expect much from this place. Every amenity is charged separately.
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4,0
Poor
Prós: Desk manager mariadirty roo
Contras: Dirty room. No wakeup call. poor valet service
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8,2
Contras: The valet parking took to long to get your car
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9,1
Prós: Staff and location
Contras: Price and rooms need to be updated. Our room smelled like old carpet.
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9,4
Contras: Expensive Valet only
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10,0
Great location
Prós: Very nice hotel!
Contras: N/A
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8,8
Prós: Close enough we were able to walk to the venue and several choices of restaurants nearby.
Contras: $35 added for required valet parking with almost an hour wait for our car to be retrieved.
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8,2
Excellent location for Convention
Prós: Excellent location, and services.
Contras: The rooms seem very dated (south tower). Wallpaper peeling, dark look. Bar area is nice, but staff seemed to not want to be there and it showed in the service. Sat at the bar and had an unpleasant smell.
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8,2
Contras: The valet parking took to long to get your car
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3,4
It started well
Prós: My reservation was ready.
Contras: Elevator was not working most of the time, there was a tear on the carpet by the balcony, I was adviced to use the stairs after waiting for several minutes on the only working elevator. Walked to the 14th floor and my card didn't work. I called front desk right away for a replacement card. They explained that they will send someone up, 30min later, nothing, I went downstairs and the staff was short and lazy. I politely asked for a replacement card and asked if there is any kind of compensation for all the inconveniences that happened. Front desk said there is nothing they can do. It is very unlikely I'll get a room there again.
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4,8
Not clear about pet weight limit
Prós: We didn't know the limit until we had already booked and gotten the itinerary. Very inconvenient and we had to pay for 2 hotel rooms because we could not cancel.
Contras: The staff we spoke to on the phone were unpleasant. We were calling to let them know we were going to be arriving late and it turned out we couldn't stay there at all. It would have been nice to know the fine print about the pet friendly hotel before I booked and paid.
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5,1
Disappointing
Prós: Location is great. Easy walk to Phillips Arena and other attractions in the area. Valet parking attendants were wonderful!!
Contras: Booked online thru hotels.com. Reserved a deluxe double room, with 2 double beds. Got the two beds, in a tiny single room with moldy bathroom in which the tub barely drains while showering, for $358.00. Extra charge for internet!! Called front desk after arrival. Told me they could not do anything about it as I had booked through a third party. Lesson learned.....go direct!
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4,5
way overrated
Prós: Only thing I liked was convenient location and the service was very friendly.
Contras: I can't believe this hotel has 4 stars. It barely feels like a hotel and its quite impersonal. The CNN aspect is interesting but the building feels like an office with the hotel as an after thought. The rooms are super out of date and there are no outlets that are easily accessible near the bed which is super annoying for plugging in devices. Also, you have to pay $15/day for internet. SERIOUSLY! Internet should be free and included in the price, PERIOD. The nickel and dimming is super annoying. It reflects how out of date the hotel is. I'm not sure how other ATL hotels are but I'd encourage you to find a better place to stay. I really hope ATL has better options than this place.
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4,0
Needs updated- don't expect a 4 star hotel
Prós: Lobby was nice & location was good
Contras: The carpet was stained and worn, and so was the furniture. The tub was so clogged that the water backed up to your ankles even in a quick shower. Valet never answered the phone and was slow even when there were four or five guys standing around. Self park is not even an option. Check-in was slow. View was horrible- we had an inside facing room. I've had nicer stays at budget hotels. Don't expect much from this place. Every amenity is charged separately.
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4,0
Poor
Prós: Desk manager mariadirty roo
Contras: Dirty room. No wakeup call. poor valet service
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