Aloft Atlanta Downtown

The bed was very comfortable and the location was great.

I keep receiving emails to rate my stay so here goes! I previously stayed in an ALOFT in Raleigh and it was a great experience so I figured I would give it another go. First of all, there's a substantial parking charge that isn't explained upon booking. When I got into my room, there were no trash bags in the trash cans so I was literally throwing my trash into bins like I was in the ghetto. Also, there was a huge dog obnoxiously barking all night long right next to my room. I called the front desk and asked to be moved. The front desk attendant sounded annoyed once I explained the situation. I was told they were full and I couldn't be moved so he would send security to see what the problem with the dog was. Security came up and just looked at my room, and glanced at the room I'm assuming had the dog. The people with the dog must have heard me on the phone complaining so they had briefly quieted their dog. Security left after a few seconds and as soon as he left, the dog was back to barking obnoxiously. Also, the hotel guests had no sense of decency to keep their voices down in the hallways. If it wasn't the dog barking, it was a group of people screaming and laughing in the hallways. No matter the time of day/night. Needless to say, this was the biggest waste of 200 + $ I have ever spent and without a doubt the worst hotel experience I've ever had. Wish I had known prior to spending that money here. I would have gladly chosen to sleep in my car over this hotel.

Staff was friendly

Room was not that clean