Hotéis em Atlanta - perto de Buckhead

It was very comfortable and clean

The staff is not very friendly and not many amenities

We loved the woman at the valet. Her cheerfulness made us laugh.

Modern look and feel

Uncomfortable bed, tiny bathroom, almost unusable, stained marble table, overly modern feel with minimal comfort and size for the money

Helpful staff at night, arranging transportation...

Aloof concierge at check in.

The process of getting a room key took unusually long. And then the door to the room assigned to us would not open with the key provided. Took at least half an hour to sort out the problem and just get into the room.

I liked the location

I hate that the parking lot was very small, only allowing parking for maybe 30 cars and if you didn't get one of those spots you had to walk a block or two to another parking lot. Its even worst when its cold!!

My girlfriend and I spent a weekend in the city and we couldn't have asked for a better place to stay. The room was perfect for our needs, it was clean and everything was as we expected. It was convenient to several restaurants and shopping. would definitely consider straying here again.

Parking is probably my biggest issue, it's a little too expensive and wish it could be complimentary to guests.

The Bed was so comfortable!!!

Nice room and hotel.

On site parking was too expensive. $48.00 (self park) for only 2 nights.

service, location and cleanliness

food selection, extra charges and busy

The room itself was decent and clean. The indoor water features were quite pretty.

Upon arrival there were a couple of ladies dressed in very little walking back and forth in front of the hotel. That should have been my first sign that this was not going to be a good hotel for my family. I checked into the hotel and went out to the valet and requested a luggage cart. I was told that there were no luggage carts available. We waited about 30 minutes then I went inside to ask the front desk. I was told that sometimes guests hold those carts inside their rooms and they had no way of locating them. The lady seemed rather miffed that I had even asked her for a cart. The hotel has three elevators one of which is out of service. several times my family wound up taking the stairs instead of elevators because the wait was so long just to get an elevator. The inside pool area was not kept clean. My family tried a few times to take advantage of the cooked to order breakfast but the line was impossible long even at 6 a.m. by 10 a.m. we gave up and decided to stop elsewhere to eat. By far this was one of the worst hotels I have ever stayed at definitely not what I was expecting in the Buckhead area, For sure this place has been added to my list of places to steer clear. The only staff members which did not act as though we were a bother were the bartenders during happy hour otherwise the front desk staff and many of the other workers seemed to really just not be happy individuals.

great central location and shuttle to restaurant was very helpful!

spa was shut down for a day :-(

Steam room, sauna, and luxury shower all included in the gym area. Great pool and comfortable beds. Will absolutely be back!

I love staying at the Grand Hyatt ! The staff always remembers us and are always so helpful, the food is great, they have a very nice bar area that we enjoy coming to after dinner, and once you get there you really don't have to get back in your car because the driver can take you most places!! A great place to stay for a weekend!

Very friendly staff! Excellent

Nothing

Lobby and surrounding areas were beautiful. Close to the places we wanted to go.

Room was very small for the money even though I got a deal. Beds were really small. We have never stayed in a room with 2 beds that were not queen beds

Great location.

Paying for parking

Great location. Nice breakfast. Staff was friendly. Free wifi.

Parking was expensive

Location and staff very nice.

Not clean and not worth the rate for the quality of room and hotel.

Staff was friendly, but wasn't very on top of things. Also, walked in at 4 in the afternoon to room service just getting to our room. They also neglected to take the towels that we had to use to clean the toilet overflow.

Had a clogged toiled that flooded to the floor, and it took the staff over an hour and a half to even send someone up to the room.

Everything about the Hyatt Place Atlanta Buckhead was excellent. The staff, breakfast and housekeeping were outstanding.

There wasn't anything I didn't like about my stay!

Location is awesome, everything you need is within walking distance

The bathroom is TINY! It's difficult to even enter the bathroom due to how close the toilet is to the bathroom door (less than an inch clearance when opening & closing door...no joke)!! And the toilet is WAY to close to entrance to shower! And speaking of showers...it's very small too!!

Location. Close to transport

Nothing to comment

My food plate sat outside my door all day Saturday morning until I left Sunday morning and it was still there wen I left, stains on comforter

everything

you have to pay for parking

always the same people working there year after year

Close to Chastain Park, across the street from Buckhead Diner

Friday and Saturday lot gets too busy with club traffic next door.

Convenience to start of Peachtree Road Race.

The room was perfect with 3 children, very spacious. Breakfast and the evening meals were good and convenient. Staff was very helpful and very nice. Great value! We will definitely come back and stay!

Cable didn't work in the main room but we were offered another room or an extra night, we chose to stay. The kids room was very cold compared to the other 2 rooms

The room was clean and in a great location. The staff was helpful and polite.

This old crumbling hotel is just plain horrible.  I got burglarized...owner didn't care.  I had someone call me at 4 am to try to get my credit card number and address...and it was through the switchboard!  The guy at the front desk just shrugged. Do NOT stay here!

My first room had mold in the bathroom but they quickly gave me another room and the rooms are nice. The only drawback was was the billing. I had already prepaid my stay, but the hotel charged me again and the only response I was getting was that it will be refunded in 7-10 business days. I had to call corp. office to intervene and they said the hotel still had 48 hours to answer the situation. Needless to say this interfered with my trip I was going on two days after this one because my money was held up. Also, I didn't care for their so call free breakfast.

All of the staff were very friendly and helpful from the front desk clerk, driver of the shuttle, to the ladies preparing breakfast. The room was clean, and this was overall a good experience! I'd definitely stay here again.

a very good stay, all needs met. good breakfast

two wasps nests on the balcony. I opened the balcony door, and half a dozen flew in, and one stung me. This occurred on 9/11, and today (9/13), I am still uncomfortable. They were very angry wasps with powerful venom. Staff was kind and apologetic.

I like the location

The room had a musty/mildew smell. I should have requested a change of room.