Hotéis em Singapura

Prós: The pool

Contras: The rooms were basic for the price paid.

Prós: The rooftop pool and restaurants with the amazing view

Contras: No

Prós: We were upgreated to the king suite and really enjoyed every second. A very Nice and unexpected treat.

Prós: The rooms were absolutely amazing, spacious and very clean. The hotel itself was exceptionally cleaned. I’m in the hotel industry and have been for quite some time, actually over 17 years, So I pay close attention to how well the hotel is maintained and how well it is kept clean. 5 stars in that department.

Contras: The gym. For a hotel of this caliber and the size, the gym was a huge disappointment.

Prós: Architectural genius Free room upgrade for birthday

Contras: Inability to extend check out time

Prós: It was absolutely amazing! Very close to the Cruise Ship Terminal. Hotel was everything I expected and more.

Contras: No

Prós: Oh, I liked everything: location, view, room size, furniture, room equipment, swimming pool. The name and the brand of the hotel is the personnel that make your stay fabulous. And I personally want to thank the assistant at reception who made my check in and offered us the rooms. He was very professional, touching, cute, very friendly chat and learning needs made a very pleasant impression. He was the best in his care and courtesy. He made my stay unforgettable on the 47th floor since he has offered the best rooms to us! And one more assistant at night at the opposite reception desk was very careful, not very young man, I guess it was after 10 PM. We had a problem with our order delivery, I asked a girl to help but she waved away from me like - I don’t know, call the delivery by yourself and bla bla. The man heard it and started to help me by explaining things, then he called to food delivery service, then to the restaurant, then asked to wait for us, then printed the address. It was like a remarkable and unexpected experience! He was waiting us to be back to learn that everything is ok and we have grabbed our food. Great thanks and appreciation to him. So this is the example when people builds a company brand and you want to come back more and more, only because of an awesome client service.

Contras: The girl at reception

Prós: Amazing view! Very friendly and attentive staff.

Prós: We started our honeymoon with a 2 nights stopover at Marina Bay Sands and I must say that the entire period spent there (although short) was delightful! I would like to thank MBS staff (particularly to Allie and Ann Teo) for the great welcoming and for the attention to the details. We were lucky enough to benefit from a complimentary transportation in utmost comfort from the airport to the hotel, an upgrade of the room and also they prepared some amenities, for us to celebrate the ocation. It was more than we could ever thought. During these uncertain times (with raised number of Covid-19 cases) we felt safer than in any other places and that's due to excellent customer care and hospitality. Thank you, we will definitely come back again!

Prós: The staff were very welcoming and friendly. They helped us with every concern. The room was amazing with a beautiful view over the city. Very big and comfortable. The hotel has 3 restaurants, in which you have the opportunity to have breakfast and the other meals. The pool on the rooftop is wonderful, you feel like a king. Thank you!

Prós: The bathroom was nice.

Contras: There wasn't anything I necessarily didn't like but I was underwhelmed. For the cost of the room nightly, I feel that I've had better experiences at a llower priced hotel. I basically paid for the experience. Only unique thing was the infinity pool.

Prós: The roof top pool is amazing !

Contras: The pool of course is great, but the rest of the hotel is only average in terms of rooms, staff and facilities, there are many better hotels in Singapore !

Prós: It is a truely magnificent architecturally designed hotel.

Contras: Because it is such a big hotel there are often queues for everything.

Prós: Location, layout and hotel facilities along with the staff are first class. Room had fantastic harbour/city views.

Contras: It took hotel staff 1.5hours to actually prepare me a room despite a booking.com reservation and prepayment in full for the room - however compensation was given with $150 complimentary food/drink

Prós: The pool and the view from our room

Contras: nothing

Prós: Only the view and nothing else !

Contras: not personal, too crowded. You can not unwind in this hotel. You have the feeling you are in a big train-station or airport. Long queue in the morning to be seated at the breakfast area. Certainly not for business travelers.

Prós: The pool area on top of the building

Contras: My wife and I stayed in room 685 and the airconditioning unit was rattling like crazy (we turned the unit off as it was making so much noise.). We only stayed for one night and we arrived late and tired, so we did not complain then. I did mention it to the person who was helping us check out.

Prós: very nice skypark in 57 floor, we can swim and enjoy singapore view. Also nice casino.

Contras:

Prós: The room was very spacious with a lovely toilet. Nice view from our hotel room and the skypark.

Contras: Firstly, we were assigned to the wrong room, secondly, when we request to upgrage our room as we need a bath tub, we were told to wait for 10 mins but we ended up waiting for almost half an hour. And thirdly, as it's a bday celebration, we bought a cake along with us, later did we realise tt there is not enough space for us to keep even a small cake in the fridge, we seek the hotel staff for help but were told that they do not have chiller to help us keep the cake. It would be actually better if at such sitution, they could help.

Prós: Location

Contras: Everything else. Too pricey for what it is. Rooms feels and look old. 3stars most in my book.

Contras: Almost 1 hour to check in and no apologies. The bathroom door accidently locked and took 40 minutes to send someone. Also when we went for breakfast my partner was told no slippers permitted. As a lifetime platinum member of Starwood I would suggest management needs a complete overhaul of staff and learn common courtesy. All in all I would never refer anyone to this or any Mandarin property.

Prós: location and friendly staff

Contras: dual queen size beds would be ideal.

Prós: during COVID 19 lock-down most of the facilities could not be used .... so no rating on this

Contras: Service has been great

Prós: The wireless phone. Excellent amenity!!

Contras: Great rooms.

Prós: Everything. I have stayed here 3 times already and will be more.

Contras: The view from my room. I stayed at the Wing building so that was why my view was blocking by the main building. It's sad.

Prós: Very friendly and efficient staff. .One of the traditional hotels in Singapore which successfully adapted to the expectations of demanding guests. .

Contras: Rooms facing Orchard Rd are slightly noicy at night

Prós: Location incredible. Room quite large given the location and price.

Contras: Confusing layout between the retail side and rooms. Not much privacy as the lifts had all sorts of people going for different purposes (lost shoppers, wedding/convention goers, guests, etc)

Prós: The location was excellent, in the heart of Orchard. And two staff -- Mr Suhaimi at the 5th Floor Reception and the older doorman -- were exceedingly polite and gracious. The staff at Chetterbox were also polite and prompt.

Contras: 1. Badly-managed ground floor reception and registration. We arrived at the ground floor lobby and lined up with a number of other people. Only to be told by the young executive who finally served us -- rudely & impatiently -- that this registration counter was only for corporate bookings and we should go up to the 5th floor for all other bookings. If you intend to segregate and discriminate bookings, then perhaps some clear signage and wayfinding would help? Perhaps recognising that he had been rather rude, the young man then said he would register us anyway. He couldn't find our booking, asked to see the confirmation email, and then couldn't seem to wait the one minute it took me to call it up on my phone. 2. Poor manners at the 5th floor reception We came back at 1.30 pm and went straight up to the 5th floor reception, as instructed, to collect our keys. Chaos as there were many waiting to check-in. I lined up at what I thought was the concierge counter to ask what I needed to do if I was simply looking to collect keys rather than do a full check-in, and was barked at by another impatient man at the [unlabelled] counter to the side of me. Thank goodness for an older gentleman, Mr Suhaimi, who stepped forward to answer my simple question, promptly issued the keys, and assured us that our bags would be in our room, which it was. Kudos to Mr Suhaimi for being so well-mannered in a sea of rude Mandarin employees. 3. Went to our room. The shower cubicle had ugly black electrical tape all around the bottom, presumably to stop some sort of leak. Cheap toiletries. Old, tired fittings that haven't been updated since the late 1990s. Flat, overused pillows. 4. Breakfast the next morning at Chatterbox was dismal. Overcooked noodles, cheap butter, tasteless eggs. And a very small selection of food items that couldn't be called a buffet. 5. Rude service again at check-out, even though we had nothing to pay for and it was a straightforward sign-out. Doesn't anyone ever smile at this hotel? All in all, not worth the price, and certainly not worth our patronage. Don't bother with the Mandarin Orchard, it's way past its prime. There are many other hotels in SG that welcome you with a smile, maintain a good environment and charge you far less.

Prós: The complimentary upgrade and the breakfast buffet. The room is spacious and the bed is quite big

Contras: Some guests did not adhere to the non smoking rules and it is really quite uncomfortable but overall is a comfortable stay for us.

Prós: Location Location Location Nice friendly staff rooms a bit larger than normal for this price

Contras: But warning the smoking floors were too much even for a smoker. The smell/smoke of kreteks (clove cigarettes) wafted into our room through the AC. So best to book a non smoking room.

Prós: the location.

Contras: the rooms are very tired, even at the exorbitant rate of sgd380++ a night! i think had we booked through the hotel direct, it would have been cheaper as well since the walk-in rate for a better room (premier) was only sgd20 dollars difference!

Prós: I think the service was excellent. From the time I checked in until I left. Even the housekeeping lady was pleasant and efficient.

Contras: No swimming pool for kids.

Prós: The City Centre location of the Hotel was great . The staff were very attentive and friendly .

Contras: There were no negative points

Prós: good location

Contras:

Prós: Excellent service, especially Jimmy on the Meritus Club floor.

Contras:

Prós: Convinience location

Contras:

Prós: Central location, luxury design of the room and bath-room.

Contras:

Prós: clean and silent

Contras: Internet connection price is expensive

Prós: slightly cheaper rate (S$10 to $15 cheaper) then other 4 star hotel. No shutter service

Contras: have bed buds on my mattress and got bitten in 5 places. not the fault of hotel but after inform the manager, he offered a box of chocolate for apology.

Contras: there was only one bathrobe in the room. and no sleepers

Prós: Hi there I will do it again soon to stay there Coz the hotel room was clean and staff was working nice room was great and hotel was good service

Contras: Hi there All my friends are doing everything for me and all staffs are doing great things

Prós: I enjoyed everything about this hotel . The men who handled the luggage and transportation were the best . I look forward to a return visit to Singapore and I will stay at the Furama hotel .

Contras: This hotel was excellent, but some of the front desk people were rude when asked for information .

Prós: I feel welcomed, good service, affordable price

Prós: The pool and the staff

Contras: The tv reception

Prós: the room service was good

Contras: 1. the hotel looked very old. 2. very poor wifi

Contras: The reception did not do their job. First they gave me kings bed but I asked for double queen, he said yes but I need to pay extra $60 which is non sense for me since I need to catch up the plane at 6:00 AM. So I request the kings and he said there is no

Prós: The staff! They are so helpful! Truly felt welcomed and cared for! We had the upgrade to include the executive tower and lounge which made all the difference. We heard from another guest that the other room was not updated. Loved the lounge!

Contras: Fitness room was outdated. Bed was very firm, it was too firm for us.

Prós: Very good central location. The amenities within the room and within the hotel were nice. The staff were friendly and accommodating.

Contras: It did not seem to match expectations of a 4-star property. While the room size was adequate and the service was good, the bed quality could have been better.

Prós: Nil

Contras: The reception style were different, and the receptionist was not friendly. She talk over a demeaning tone.

Prós: All systems at its place . Nothing to ask anyone for my requirements as they are all self guided . Hardly I need to look for any assistance during my 4 day stay in this Hotel. 17th floor Room with French Window view of Singapore tall blogs was excellen

Contras: Lobby Sitting place was very less .

Prós: Very nice location close to the river district of S'pore. Very clean and very comfortable. Excellent staff.

Contras: It was just excellent!!!

Prós: Love the kintamani Indonesian restaurant buffet and the staff was nice

Contras: Nice stay but some counter staff are unattainable

Prós: The view was great. The place was nice and cosy with my loved one.

Contras: no bath tub when we requested for an upgrade.

Prós: As usual very good. Pity that breakfast is not included in the booking.com package as room price getting higher. Buffet food in the restaurant was excellent.Room was very comfortable and well equipped.

Prós: Very helpful staff, hotel bus to Orchard Road, nice bar, modern room on floor 17. We stored our luggage in the hotel till evening, and we could still have a shower and could change clothes in the hotel, because we only went to the airport in the evening

Prós: Very easy to get around and lots of facilities around the hotel and surrounding area

Contras:

Prós: The facility of having a room I could smoke in. I think that is a very positive and brilliant idea

Contras: No

Prós: All was generaly ok - new referbushment , good prices, show in restaurant in the evening - very friendly personall

Contras: All ok

Prós: The staff is very nice and very professional, more particularly the concierege (thank to the team, nice to talk to you).

Contras: The tv is poor, as to choice of channels other than local programmes, cnn, newsasia. The hotel is little overpriced, but usual in Singapore

Prós: Fairly central location. Friendly staff. nice pool that we would have used if it hadnt been raining - although it was still hot enough to go into the pool anyway.

Contras: For the price, it lacked something difficult to explain - just needed the finer touches.

Prós: Breakfast is excellent, room is very clean, couldn't ask for more.

Contras: Wish there is a microwave on a floor but I guess it is not common in Singapore.

Prós: The room is very comfortable. The location is very central and close to many attractions. The pool is really awesome!

Contras: Nothing!

Prós: Thread count was exceptional. Sleeping was a blessing. Very clean with supportive staff. Exceptional facility.

Contras: Nothing that was not under the control of the staff. We were there as the Virus took hold of Singapore. Our stay was woth remembering even with these trying times. God bless all of you!

Prós: Great location Excellent hotel, spotlessly clean, large public areas, and bedrooms,

Contras: Nothing not to like.

Prós: Great location, perfect size of the hotel close to the train station , great food. Breakfast was amazing. Very friendly staff, lobby, concierge, waitress , pool people , and hostess. Good size rooms and very clean . Don’t forget to check the restaurant in the last floor and have drink by the rooftop bar. Great sunset view, and drinks .

Contras: We were happy

Prós: Hotel location was excellent. The staff were very helpful and we loved every minute of our stay.

Prós: The staff were incredibly friendly, helpful and polite - the pool attendants, bar staff, cleaners, Reception, Concierge .... everyone! Nothing was too much trouble. The room was very clean and comfortable. We had a magnificent view from our balcony. Superb location.

Prós: the location, service, public areas settings and food

Contras: standard rooms poorly furnished with low quality craftmanship

Prós: the service was perfect. Room and bathroom is beautifull.

Contras: swimming pool is small and the sauna is at another level. and no smoking area for smokers.

Prós: The pool and the service.

Prós: Friendly and very professional staff. Excellent quality of food. The Straits Club on the 4th Floor, with a library section

Prós: staff responsive for my complain and i can switch the room with better view. cleaning service very responsible.

Contras: 1. i got a room with bad view: the wall in left and swimming pool and building in front of window. 2. less equipment toilet set: there is no moisturizer and comb. 3. empty mini bar

Prós: Was clean and close to all!

Prós: Excellent location near China Town. We stayed 4 nights on way back from NZ. Fair/cheap taxi price between hotel and airport. Exceptional value for money. Room was spacious with fridge, tv, kettle, free bottled water, plenty of towels, bath robe etc. City view, stunning at night, good air-conditioning, well appointed bathroom. Blackout curtains meant not being woken at 5am with the light - bliss. Swimming pool on the roof was good, and there is a proper laundry so we could wash & dry clothes. The free breakfast was on a grand scale, huge choices, high quality, fresh, excellent coffee & pastries as well. On the first night we realised we were too late to eat in town and the hotel restaurant had stopped serving, but the manager looking after restaurant area said we could help ourselves to the buffet things still available and only accepted a small /reduced normal mean plan charge which was much appreciated! All staff were helpful and friendly and spoke impeccable English. the deal we were on via a booking.com deal seemed to allow us to use a private lounge/ bar area early evening where there were free drinks and snacks for guests - very high quality but this was a lovely time to meet other guests and travellers and chat to staff..we picked up some good tourist advice, so a lovely touch/additional service. We would stay here again.

Prós: The room as big and clean. The location was good and close to mrt stations. There is a lot of restaurants around and its close to some turisty places.

Contras: The only thing I didnt like was the food. The food at the hotel was not so good, but the good thing is that there are tons of restaurants close to the hotel.

Prós: The location is good, the room is nothing special, but at least my room had a high view and could see a night sky in the sunrise, there was no breakfast included, I recommend for the price, but don't expect nothing special, but at least the place is clean, the wifi work, the location is not bad, does the job.

Contras: The only contact we had with the staff was in the check-in, which looked like the girl was not very happy, but nothing much

Prós: The price

Contras: Not the cleanest Hotel. Check in staff not very friendly

Prós: Location was perfect close to everything in the city like the clubs and restaurants at Clarke Quay, also 5 minute walk to MRT which is a great way to see the city.

Contras: The room could have a little cleaner but was pretty clean.

Contras: I specifically request for non smoking room. but one of their staff namely ms.karishma allocate me smoking room. later I complained to them then they change the room.

Contras: Bar prices were rediculous

Prós: The good service of the staff.

Prós: The hotel is located close to Chinatown and a MRT station. The MTR allows you visit all of Singapore at your own leasure.

Prós: Best is that one gets around pretty easy cos of the mrt located nearby, shopping at ones' convenience and eateries aplenty!

Contras: Checking into hotels worldwide is at 2pm. Our flight were delayed and when we finally arrived at Furama City Centre, it was almost 5pm! Imagine our disgust when we were told that one of our rooms (we booked two rooms!) were not cleaned (ready) yet!!! Furthermore, we were travelling as a family and our request for a connecting room were not entertained even though we did specifically stated in our online booking that we need connecting rooms!!! They only manage to get us connecting rooms on the second night very reluctantly!!! Then there was the water problem which needed to be solve! Bathing half way and there was just hot water and no cold water which we needed to call the technician!!! Imagine my kids embarrassment!!!!

Prós: the hotel is near the mrt station, the place is great near china town and lots of mall surrounds the hotel.. and of course cheap food everywhere

Contras: they did not clean our room on our 2nd day

Prós: we were upgraged to an executive club room when we actually booked a deluxe room. so we got more than we hoped for.

Contras: the carpark needs a revamp.

Prós: OK, just OK

Contras: room is a little bit old and needs re-model

Prós: Proximity with MRT & shopping centres

Contras: Phone numbers for valet service was not available in the room.

Prós: Proximity to the CBD and food

Contras: No

Prós: Staff were efficient, friendly, & helpful.

Contras: Lacking bath towels everyday. Lacking tissue paper. Didn't have the option to request 2 double beds that's why what we requested were 2 twin beds since we were 3 people occupying the room.

Prós: The location was fantastic.

Contras: The rooms that we got first weren't what I asked for and we wasted some time waiting for the correct one. The breakfast was a shambles, taking an hour for order to get to us (and forgetting my wife's order). The value for money could have been better. Check in process could have been better - got the impression that local guests weren't as treasured.

Prós: Spacious room.

Contras: A little outdated but still okay to stay.

Prós: Beautiful hotel with he vety best location for breathtaking views the river, delicious reasonable priced restaurants along the river and hotel restaurant gives 30% discount to guests. Beds very comfy and hotel immaculately clean. Staff Bfriendly.

Contras: Nothing I did not love about this hotel and lication.

Prós: The staff are super friendly. The breakfast was great.

Contras: I was put in a terrible room the first night I was there. The toilet drain smelled like dirty diapers. The room smelled like there was urine on the carpet. The shower was old broken. I complained, they they were full but moved me the next day. Terrible

Prós: The room was very clean. We stayed for one night only and didn't get to spend much time in the hotel.

Prós: I've stayed at all the other hotels at that particular location. Grand Copthorne is probably the best. It's not the cheapest - but it's the best value.

Contras: Nothing - the stay was very pleasant

Prós: The fact that the room is clean and huge. Friendly and compassionate staff as they surprise me and my husband with an anniversary card. A FOR EFFORT!

Contras: No bidet in the toilet. Choices of transportation is not friendly. Not much option on the breakfast listed.

Prós: Near to everywhere

Contras: Comfort

Prós: The staff were very polite, well-mannered and helpful. Rooms quite spacious and very clean. Hotel has excellent facilities for everyone. Felt very comfortable staying in this hotel and would have no hesitation in staying again.

Prós: use of swimming pool and the gym. hotel is in only 10minutes stroll to the quay side shoping area and the mrt station. If you coming from airport you may have to take a cab/shuttle bus to get to the hotel. or public transport to Quayside than walk from there.I found the shuttle bus or taxi easier. Hotel has shuttle bus running to orchard road every hour but the seats on this is first come first serve bases there may not be any seat left by the time bus comes to your hotel..

Contras: The internet wasnt free for the price per room and also the internet fee was exorbitant . SG$7/ 15min

Prós: everything was good we really enjoyed it.food,swimming pool,dining were very good.staff was really friendly.

Contras: they should not charge a fee for the tennis courts.first priority for tennis courts should be the hotel guest but these courts are all rented off to the outsiders.they shouldn't do that or don't put that they have tennis courts at all.we booked this hotel only because it had tennis courts.it was not available for the guests at all

Prós: Good hotel for a fair price. Nice breakfast buffet with a lot of options.Within walking distance to Clarke Quay.

Prós: Breakfast.

Contras: Room size is very small specifically the room on 25th floor allocated to me.

Prós: Meal and swimming pool

Contras:

Prós: That the Gym is open 24 hrs

Contras: 1 that on the lobby there is only one restaurant, 2 location quite far from the center

Prós: The view of the waterfront was excellent

Contras: They should provide free internet in the rooms

Prós: Quality of breakfast

Contras:

Prós: We stayed here for a staycation and we liked it so much we extended one more night. We booked the family deluxe room. Furnishings in room are new and modern. Bed and pillows are excellent, giving one a fully good rest. The facilities are new and well kept. Gym is fully equipped with spanking new equipments, although temperature is too low. You will need a longer time to warm. Pool is big with a pleasant view, and there is a feeling of spaciousness. It would be better if they have a kids pool but my kids enjoyed themselves nevertheless. Spa is beautiful and has an attached onsen. Service here is great. Staff are responsive and helpful with any request. The reception staff are warm, and never without a smile. Location wise, there are a lot of food options so you don’t have to have your meals in the hotel.

Prós: The 50m pool

Prós: Fantastic location. Room is spotless and beautiful, bed was perfect. Great breakfast, staff was superb. We had a great stay.

Contras: No, everything was great.

Prós: Hotel was absolutely beautiful.

Prós: Good value Friendly staff Clean room The sunset bar on the sixth floor---great Complimentary coffee/snack etc

Prós: Location is subjective, I wanted to stay away from the main tourist area of Clarke Quay and the 2 stops to reach that area when visiting was not an issue for me, but could be if you aren't aware of the location in Little India.

Contras: Great 5* hotel, all the amenties you could need and next door to the mtr which is essential in Singapore. Rooms are really good with automation next to the bed, so no need to move unless i had to make the tea ! But the best feature was the staff, super friendly, efficient and helpful.

Prós: This is a complete experience with pool, spa, weight room and excellent food. We are repeat customers and will surely be back.

Prós: Its location.

Contras: Front desk staff very rude. Staff did not believe that we are hotel guests and asked for proof of hotel room key. Room was not cleaned. Need to remind to clean the room.

Prós: Apart from the premises being absolutely spotless, spacious and a pretty central location, One Farrer hotel has the nicest and most attentive staff, from the reception to the housekeeping staff, to in room dining thank you for making my stay such an amazing experience.

Contras: Nothing

Prós: Very affordable and nice. Love the lights option to choose day, night or dream. Love the complimentary snacks. Love the simple yet modern concept.

Contras: Just the toilet a little too high for me that I have to tip toe.

Prós: The 1 Farrer Hotel is a very comfortable hotel with extremely kind and helpful employees which give you the impression to stay with friends which was particularly nice for us as due to the CoVid19-crisis we had to stay longer in Singapore than expected having had to cancel our planned further-on trips. We, i.e. a family of three adults, were given a very nice and spacious room where we immediately felt at home. The location of the hotel is excellent, just 2 minutes by foot away from the MRT Farrer Park station in the middle of Little India with its huge number of Indian restaurants. An excellent restaurant "Escape" providing also a wonderful breakfast buffet, a huge outdoor swimming pool round up our great experience. Many thanks to all people from the 1 Farrer Hotel including, in particular, from the reception, the restaurant and, not to forget, the room service. We were extremely pleased to stay with you.

Contras: There is nothing I could mention.

Prós: Great

Contras: Nil

Prós: Room too small.

Contras: the place of the hotel was really not good

Prós: The place

Contras: No halal food

Prós: Very nice, clean hotel. Close to The Gardens by the Bay and the Marina Bay Cruise terminal.

Contras: No

Contras: For tourists we need more options to visit the country or islands ...

Prós: Courteous and helpful staff. Good location, clean environment and additional facilities like common water dispenser and microwave oven to tackle the limitations due to Covid 19 circuit breaker.

Contras: Nothing to mention.

Prós: The staff was wonderful. The hotel was clean. The rooms were good size and nice decore.

Contras: The location was the draw back for me. The MRT was a little farther than i like. The people on the street just stood and looked at you like, why are you here. It could be a bit uncomfortable fir some people. My suggestion,,,call for a Grab.

Prós: Yes,good

Contras: Very good

Contras: Room was too small. The pictures are deceiving. I was charged $3 for them to bring cutlery up to the room. Air-con did not work on the last day.

Prós: Clean, reception open 24h

Contras: It is located in Little India, just near the temple. Noice and feeling like you are in real India...

Prós: Hilton always has a great product

Contras: Near Little India, mass started at 7a-3p of loud speaker chants that you could hear from your room. I wasn’t planning on being up at 7a on Sunday but had no choice. Very loud the entire morning.

Prós: Location was great the bed was comfy and very nice

Prós: I like the bed. I think it was better than Marriott’s in terms of comfort. I also like that it’s right by city hall MRT. The location is great.

Contras: From the beginning, I should have set low standards. I asked for a room in the high level. The reception happily announced that he found one - a room at level 15. I never heard level 15 classified as an upper floor. But I was tired after 1.5 days of traveling. The next day, HVAC maintenance came to clean the vent - unannounced. Just knocked and said - we have to clean the vent. No forward notice from the hotel. The room was not very clean. There was mildew in the sink and the towels weren’t arranged properly. The sink stopper was off, the bathtub stop was broken and the water kept gushing out when you shower. The bathroom light was worst. It was like being in a mine, with some spots lit and others dimmed. Definitely not a place to get ready for a date for. The next day, housekeeping did not come. They said there was a privacy notice. I never saw a privacy notice. When I got in at 6pm, they rushed to expedite the cleaning, and it was done haphazardly. For the price you pay per night here, I think you’ll be better off at Fullerton, Shangri-La or Marina Bay Sands.

Prós: -Excellent gym - relaxing pool area with restaurant - bed was comfortable and the linen was crisp and clean

Contras: - Room was large and nice but felt dated - At checkin, the clerk attempted to up-sell the breakfast and Internet package for $100 per night. Internet should be included in the price I paid, especially as I chose this hotel based on that.

Prós: Clean and accessible.View is beautiful.The spa is awesome!Stella attended to me and her service was superb!The only thing i appreciate in that hotel I guess

Contras: Dusty ,no bidet in the toilet

Prós: it was all going well before the corona virus situation hit

Contras: the bar fridges in hotels are just not cold enough

Contras: Queue to be seated at breakfast was unnecessarily long.

Prós: Location of hotel was good with amenities such transport/food and shopping

Prós: Loved the location - perfect to walk everywhere and a shopping complex underneath meant everything was easy. Travelling with a 1 year old this was a great benefit for us. We were even offered a room upgrade for a very small extra fee (about £20 a night before tax) so took it and it was well worth it!

Contras: Can't complain about anything - loved our stay there.

Prós: Bfast at Prego

Contras: The room was a bit damp and floor lamp is switching on/off by itself (annoying during the eve)

Prós: Been staying here for years - clean, convenient, comfortable

Contras: Always too expensive - hotels in Singapore are too expensive

Prós: The hotel is ideally located for both shopping and sightseeing and is easy to reach from Changi airport using the MRT link.

Contras: The hotel was over priced and the exeuctive lounge didn't open for breakfast particularly early.

Prós: Hotel staff was wery friendly

Contras: 1. Mini-bar was empty 2. Because of the club on the first floor there were too much people near the entrance, some of them were really drunk.... that was not nice

Prós: convenient location, considerate service

Contras: the price is a little bit higher.

Prós: The attentiveness of the staff and the welcome one receives on arrival.

Contras:

Prós: harbour view

Contras: no toothbrush and toothpaste provide until i ask for them

Prós:

Contras: I think it is the only hotel in the world where you have to pay for use of the gym!! really ridiculous, 25 USD!!!

Prós: View from our room

Contras: Several problems with facilities in our room - running toilet, bar frig did not work (both fixed before departure) in room safe broken and not fixed before departure. Club room not ready when we arrived, this was OK as we arrived early but we were only given access to standard hospitality room and not club lounge facilities.

Prós: Everything loved my bath and the large glass wall so I could watch tv Whilst In the bath.

Contras: Nothing

Prós: huge room, nice luxurious layout

Contras: room was not totally clean, seems they were too busy to do a thorough job

Prós: The old concierge staff who has some difficulty walking - walked me to an ATM nearby

Contras: No local amenity for GHA plat

Prós: Everything! My 1st time staycation and I didnn't realise how beautiful Singapore is especially at night and to have that view from this hotel is awesome. It was so comfortable especially the pillows.., we loved our stay!

Prós: It was so easy access famous sites from hotel and to take mrt or taxis. And staffs were kind

Contras: Morning buffet was not so good.So I tried street foods from second day of my stay at the hotel

Prós: I stay there regularly because the facilities are excellent and the service could not be better. Location is also an advantage being close to the MRT and easy access toe Gardens by the Bay for running.

Contras: Check-in and check-out is always slow.

Prós: It has good views and love the service of the staffs.

Contras: Nothing

Prós: Breakfast buffets and service

Contras: Only complaint I have is that the temperature in the lobby bar is too cold to enjoy the wonderful ambiance that exists in that venue.

Prós: THe hospitality lounge for early and late travelers

Prós: The view is excellent, the staff is very helpful and friendly. When I expect to change the room, the staff attend me promptly. The breakfast is also excellent, and the facilities at the swimming pool really exceed my expectation, it' the cleanest swimming pool I ever encountered.

Contras: The check-in is slow, I would expect check-in within 3 minutes, while it appears not that efficient. There's only 2 bottles of water inside the room, the minibar only has sparkling water not mineral water.

Prós: Location was great and staff provided early check in and the price was very reasonable.

Prós: The ambiance is nice and the service is splendid

Contras: Swimming pool. Should design to cater for children

Prós: I stayed at 1326 and with the view of city lights. Lovely at night and in the morning, view of the pool.

Contras: The bar is not as good as others that I have experience, no change for last few years. Below standard of Pan Pac

Contras: i didn like the location

Prós: Everything seems more spacious than most of the hotels I have stayed in, giving guests an added sense of relaxation

Contras: The officer who handed my check-in did not seem to know what she was doing. My guess is that she was new at the job. An apology would go a long way then but none was offered

Prós: The hotel is well located, with convenient access to the shopping and business district.

Contras: The breakfast buffet was reasonable - it was basic, and provided sufficient choice...but I didn't look forward to it. I think that captures my view of the Pan Pacific - it served its purpose well, and that was it. Apart from the size of the hotel, and the quality of service from the staff, the rest of the hotel was rather like a Four Star hotel.

Prós: The staff were curteous and very helpful. They were particularly helpful when we needed information on locations and phone numbers. We did not have to look for the information ourself. It's location is also perfect for those attending conventions at suntec. Great shopping options within the area without having to go to orchard.

Contras: There was one day where there was a 'sewer' smell that seemed to pervade the building. I'm not quite sure what the reason behind this was.

Prós: Everything, it is a very nice hotel!

Contras:

Prós: Clean and comfortable. 20 minutes from the Airport. Step out the door of the Hotel into the Mall. Nice place.

Contras: The fridge only had water and gatorade, no soft drinks, beer or snacks. Go to 7-11 in the Mall, half the price too. Music until about midnight can be heard. We were on the 11th floor.

Prós: Helpful staff

Contras:

Prós: the central location, the nice room and the view

Contras:

Prós: clean, modern, attentive receptionists

Contras: forgot my Apple charger iin room.when I checked out. I contacted hotel same day. immediate reply, but was told they could nit locate it. this can only mean a member of staff misappropriated it. Luckily it was just an adapter but coukd have been passport, phone, etc.

Prós: Friendly staff. We changed reservations for a bigger room part way through our stay. The front desk staff walked me around to a few rooms so I could choose the one I preferred. Awesome! Clean rooms, waterfall showers! Flatscreen mounted on the wall, with some cable channels and free movie selection.

Contras: Rooms are small (superior), as expected, but bigger than some rooms I've had in Japan. Pay for the deluxe and the rooms are more normal sized. signage was limited and the taxi drivers didn't know the hotel, so took some time finding the back entrance for cars

Prós: Full of classical atmosphere, tranquil environment with comfortable bed and proper room space with reasonable price to create me a enjoyable business trip. Nice design for customer's baggages can put it under the bed.

Prós: I’d like to say thank you for everyone for this super nice stay in SGP. This hotel is just wonderful. Location is very good, room are small but so comfy (and my gosh, the bed is really nice). Breakfast is just amazing. There’s everything!!! And this restaurant and wine bar at level 1 is AMAZING !!!! For sure I’ll come back to this place ! It is so clean and quiet also !

Contras: The elevator is a quite too long but that’s nothing compared to all the good things ;)

Prós: It was in a fabulous location. Walking distance to little India. The bed was very comfortable and the room came with a tablet that controlled everything in the room! All the lights and the TV so it a as great.

Contras: The room itself was very small. I was traveling solo so I didn't mind, though a couple might have some problems. Overall though it was a amazing hotel.

Contras: We were in room xx01 Toilet flush failed. After they fixed, it works half the times. No in room refrigerator. The shower hose was leaking water. The linen was dirty but they did not change for us (hotel policy is every 2 days) Not recommended.

Prós: Nice style & design, rooms very clean, good gym, friendly staff & vibrant location.

Contras: Rooms are small, but as I was there for only 1 night it didn’t bother me too much.

Prós: Nice style & design, rooms very clean, good gym, friendly staff & vibrant location.

Contras: Rooms are small, but as I was there for only 1 night it didn’t bother me too much.

Prós: Cute nice place, all good

Contras: Nothing

Prós: The service was great. The staff did support our journey.

Contras: Nothing

Prós: It was in such a nice location, close to the MRT stations and places to walk. Not as touristy of an area either! The breakfast was great, good food and such a nice restaurant! Rooms were clean and comfortable.

Prós: The hotel is clean, stylish and very conveniently located. It definitely did not feel like a 5-star hotel, however.

Prós: Cleanliness Location

Prós: Position is adjoining Terminals and Jewel and is ideal for overnight stopover Ideal if you have a late afternoon arrival and an early departure next day Good 4 star standard Hotel

Contras: There was nothing in particular to dislike , its an Airport Hotel for an overnight stay. In its class ( Overnight stay airport hotel that is) It is exactly as it should be.

Prós: Great service from staff. Great location.

Contras: No

Prós: Hotel is terminal 3 at airport. Short walk to the Airbus to other terminals. Airport is a destination in itself.

Contras: Pretty Pricey even for Singapore

Prós: The service was so attentive. Facilities were top notch.

Contras: No

Prós: Great location if you want to be by the airport. Great amenities and the rooms are clean and comfortable. The staff is friendly and helpful.

Contras: Wish it was better priced

Prós: good location,good staff，and good hotel.

Prós: Appreciated upgrade and longer stay in room

Contras: Menu choice could have been variety

Prós: location

Prós: Everything was just wonderful and the place is well maintain and clean

Prós: Excellent hotel for the airport, huge room and all facilities. Left the hotel and was checked in a through security 20 minutes later.

Contras: Our room was quite far from the lift for carrying luggage.

Prós: excellent room

Contras: too short a stay

Prós: fantastic rooms, very convenient walking distance from the airport and back.

Prós: It was a very comfortable and welcome stopover after a long flight from Sydney and so convenient for the on flight to London .

Prós: Efficient hotel, well designed and comfortable in a very convenient location if you are stopping over in Singapore between flights.

Prós: Overall atmosphere, facilities and proximity to airport

Contras: We had a power outage that lasted several hours when I stayed at the hotel and the staff could have done better in making our stay comfortable. The room was warm and we had a 5:45am flight back to the US and it was very inconvenient.

Prós: Response to our request was very quick and kind.

Contras:

Prós: The pool, the room, the service

Contras: finding your way in the corridors. Will help to have signs. The prise of breakfast - 60 SGD is too much

Prós: The rooms are crisp clean

Contras:

Prós: style

Contras: paying for water

Prós: Great location in walking distance to Orchard Road and ION Orchard. Well maintained, clean hotel. We had a specious room (Executive Suite), with a bedroom and separate living room. Suite overall was good and came with complimentary minibar. Staff typical Singapore, kind and supportive.

Contras: Room rate came with breakfast but this was neither 5-star nor Singapore like. Variety of food was given but it all looked like counted (only small baskets or plates, often empty).

Prós: Good location Clean room

Prós: close proximity to orchard stores, access to lots of varieties of food and shopping needs

Contras: - didnt get the birthday cake which we requested before our stay for our son’s birthday, we understand that its last min requests for the balloons deco which we did on our own. in the end, we got a complimentary cake when we dines in for the dinner buffet in Carousel - requested for additional 2pillows because I need support while sleeping due to my pregnancy, only got 1 pillow sent - pool was closed on Mon but we were not notified, in the end our boy was disappointed before we head home

Prós: Service always excellent. Food (we ordered room service) yum

Contras: Noise levels on our floor. My fiance had to tell our neighbours to be quiet.

Prós: Everything

Contras: Nothing

Prós: Location

Contras: Disappointed that my room had no view.

Prós: A very high quality throughout very clean staff attentive and helpful, the selection of breakfast options was massive and good quality, good internet connection included in bedroom and a communal room with internet computer and printer. One of the best Hotels we have ever stayed in.

Contras: As with all of Singapore the airconditioning was set to cold

Prós: From the moment we left the taxi, we were treated like royalty, conscierge and bell boy looked after luggage, and very quick friendly front of house staff. The room was spacious, very clean, complimentary toileteries were good quality, with tooth brush, shaving and cotton products. The mini bar was free, and restocked daily. TV had local and international news stations. They allowed us a late check out, but charged after a few hours for the same facility, depending on room availability. Live entertainment in the bar nightly.

Contras: The hotel bar was a bit pricey, and room rates were quoted with out tax. Apart from that I can't complain about anything.

Prós: Helpful staff-especially the porter/doorman-very friendly! Rooms are very comfortable-one of the best folding beds =)

Prós: The staff were very helpful nothing was too much trouble for them.

Contras: Not applicable - wonderful stay

Prós: Please write at least 15 words

Prós: Very central, close to shops and restaurants.

Contras: Hairdryer in drawer next to bed, very difficult to use!

Prós: location

Contras: no bathtub

Prós: Everything you can expect from an hotel. Central location, very clean, nice decoration, new furnitures in the room, nice size bathroom, excellent service from staff, Quick room service, friendly quick and professional memebers of staff at all time and in all section of the hotel (restaurant, bar, pool, business lounges, concierge...), The food was nice, The cakes at the carousel are delicious, fast internet connection, nice pool, practical gym, saune... I rate this hotel with a 10 out of 10 mark.

Contras:

Prós: Everything. The improvements etc (new restaurant, room decoration) are just beautiful.

Contras: Would like to have booked in earlier.

Prós: clean and modern

Contras:

Prós: Amazing service, felt very welcome by the reception upon checking in. They were very patient and tried their best to fulfil to my requests. Awesome bathtub and roomsize, clean and comfy!

Contras: Lack of bidet, had trouble opening the drain after filling the bathtub.

Prós: everything about the hotel is good and it is clean

Prós: Perfect location, close to mall, amenities, metro Staff were extremely friendly, offered a shower/ freshen-up as i arrived early for check-in. Complimentary beverage while i waited for the room. Rooms, comfortable, modern, clean. Excellent design. Pool/ gym/ sauna, all very nice

Contras: slightly expensive, but on par for Singapore.

Prós: the bathroom with bathtub and the view was awesome! i love it.A great short staycay for my husband’s birthday!

Prós: I like the bath tub and shower is separated. The vanity mirror and light is wonderful. Cleanliness is good.

Contras: Paid a room with city view and high floor, instead it was 9th floor with building blocking the city view. Requested for a birthday cake for my husband, but didn’t inform me it’s unavailable. Staff didn’t explain check out timing and wifi. I had to look for necessary information inside the room card and around the room. The welcome name on TV isn’t my husband’s name. The movies are not free. There’s no halal breakfast buffet. I don’t like the toilet because it has no bidet. The room lighting is quite dimmed.

Prós: All of the above

Contras: Buffet expensive

Prós: Staff, Good gym,nice rooms. Beds were so comfortable, late checkout and looked after our luggage after we checked out

Contras: all good

Prós: Every Thing about the hotel was beyond perfect! We enjoyed every minute of the day and night !! Highly Recommended

Prós: Big beautiful executive room with a great view of the city.

Contras: Not a single thing!

Prós: The outstanding service

Prós: It looks very upscale and modern. The location is very good to walk to a few hotspots as well.

Prós: 1. Location and access to places 2. Clean and modern with good amenities

Contras: The breakfast spread could have been wider.

Prós: The staff are really polite and is always there to give you a smile

Contras: The room is old and the bathroom is dirty

Prós: Convenience to get to the place in town within minutes

Prós: The stay with hotel was good. As u enter the lobby of the Hotel, u feel at home, Rooms are comfortable too..

Contras: The bathrooms really did not give the rich feeling of a 4 star hotel, and were not very impressive, especially the bathtub area.

Prós: the central location and impressive foyer and facilities

Prós: The location was nice because near business area and shopping area.

Contras: Some staffs no have mind serviced and their toilet is so small.

Prós: Location.

Contras: Price could have been a bit lower and an affiliation with a major hotel chain in order to get points.

Prós: staff were wonderful

Contras: no real relaxing area;except foyer

Prós: very clean, good staff service

Contras: breakfast should be included not as an added extra charge

Prós: lobby, room

Contras: they should have more towels in the room

Prós: friendly staff

Contras: evening entertainment is to loud and only the locals like it.

Contras: There was no closet space. Bathroom lights poor. Also, I feel a complimentary breakfast would have been good.

Prós: I booked one night stay and added another night stay. The amenities and values are top notch (almost as good as Vegas). The values is only good if you booked online. If not, then the value proposition goes away. The bed and linens were luxurious and comfortable. They even offered two bottle waters and instant coffe/tea with an electric kettle. Nice! Be sure to check out the 4th floor (swimming pool and gym). The staff were very friendly. I hope management takes good care of their maids and pay them well. :). I will recommend to my friends if they ever want to visit Singapore.

Contras: No space to hang your cloths. All my belongings had to be on the floor.

Prós: Close to Lavender station Fast check-in/out

Contras: Huge hotel without any character Tiny, extremely basic rooms Outragously high rate for what you are getting

Prós: I like that it was a budget hotel. The hotel was good but only would be good if you do not plan to be in the room other then just for sleep. The pool is nice but it closes early.

Contras: I knew the room size was small before getting the room but I was only in Singapore for one night between flights so I knew I would be put touring the city and only coming back to the room to sleep and get up early in the morning to goto the airport. If you are staying in Singapore for more then a quick night this hotel would be absolutely terrible because the room barely fits a bed in it so there is no space to walk just to lay on the bed. The pool closes early so after touring around the city I got back and only had 20 minutes before the pool closed which is terrible. The pool should be kept open until at least 10pm like most other hotels I have stayed at.

Contras: Noise sound proof

Prós: Overall very happy with hotel and would stay again but would never have recommend breakfast

Contras: I have traveled much of the world and have stayed in 100's of hotels but have never had such a horrible breakfast, Hotel management should address this as it lets down a top class facility.

Prós: The balcony

Prós: It's very accessible by both bus and train. There's a Michelin starred hawker stall not too far and it's within walking distance of more known places in Kampong Glam and Little India. The staff was helpful when I had an issue with my television two days in a row. They were quick to send someone up to resolve the issue. There's a food court and mini convenience store attached to the hotel that are open at all hours in case you get hungry.

Contras: The room was small. I had a 27" suitcase and there was very little space to keep it in the room. The mini fridge didn't seem to work despite toggling with the inner dial. The walls are thin so if anyone is being a tad loud in the hallway or next room over, it might be disturbing.

Prós: Location is great

Contras: Hard beds and small rooms

Prós: Easy and fast check-in.

Contras: Smoking area no chair to seat.

Prós: Room had great view of city was clean but had to request to move rooms because the first room smelled stale of moldy cigarettes. We were then moved to non smoking and it was worth the inconvenience although the view was less interesting. Staff was aware of stale smell and did help accommodate. Nice bathrooms. Overall architecturally interesting late 80's hotel... Will not return.

Contras: I am asthmatic so right when we settled in I couldn't stop noticing the stale smell. We also had just landed in SG so tried to check in 30 minutes early and our reservation did not show up until 2 pm. The staff was not the most attentive and the hostess held on to my phone for about 10 minutes.

Prós: We were upgraded two levels free of charge, room was good with superb views from 16th floor. Location was within an easy walk to the starting point of the city bus tours, which for us was good as we had never visited Singapore before. When we asked about a late check out, we were told we could keep our room until 6pm on our departure day, without charge.

Contras: Although there was an excellent choice at breakfast to suit all cultures, fried eggs were cold and when done to order, undercooked.

Prós: The room was well-lit and very clean. The location of the hotel is good, next to MRT, close proximity to shopping malls such as Suntec City, Millenia Walk, Marina Square, Raffles City etc.

Contras: The Nespresso coffee machine in the room was a good addition, however, the water in the container had ants floating in it; wished it was empty. But nonetheless, we washed it and went ahead to use it.

Prós: Near to place to visit

Contras: Hard to find public transport

Prós: Staff were friendly and most helpful. Excellent service provided.

Prós: Great staff and very accommodating. Had a very nice stay. Good breakfast and close to good restaurants abs tons of shopping.

Prós: Wonderful spacious room with king size bed, large marble bathroom with double sinks, tub and separate shower. every morning our we ate at the breakfast buffet, an array of English, Chinese, Japanese and Singaporean favorites, including a personal chef for eggs, an ice cream machine, and plenty of cappuccino or espresso too. Attached to a large shopping mall, and close to the MRT (subway).

Contras: Nothing, a better value than the Ritz.

Prós: Only the breakfast

Contras: Dark hotel, slow service/checkin, old hotel, outdated rooms in poor condition, noicy hotel due to the design of the hotel with. Music from the loby goes straight to the 11th floor inside the room! Old bathrooms.... In short a BAD experience

Prós: Location is right on MRT Esplanade. Easy commute to Marina area, Gardens by the Bay and distance from orchard road.

Contras: Hotel room is not modern, a bit old even though after the renovation. Drinking water provided in the room is limited, needed to ask for more every day House keeping keeps changing the spot I put my stuff.

Prós: We loved how comfy the bed was and how we got a good value deal, last minute. A bonus was seeing the Chinese New Year (2019) fireworks from our balcony over the marina, before we went to sleep. Beautiful !

Contras: We didn't like how unfriendly the staff were at the check in desk. No smiles. We also disliked how they didn't even recognise or congratulate us on our engagement (which we noted on the booking at least 24 hours previous). The bedroom also smelt terribly of cigarettes. When I called the concierge to mention it, there was no action taken. Disappointing for a Mandarin Hotel ! Instagram: @spiffingtravels

Prós: staff were helpfull and friendly,the cost of drinks during happy hour from 5pm to 9pm were cheaper than outside bars and overall the hotel was good

Contras: nothing

Prós: Convienient , good location and excellent views from windows . Efficient staff .Excellent breakfast for all tastes . Lifts efficient ,no waiting .Underground shopping mall attatched for quick shopping very convienient .

Contras: No complaints

Prós: I was working at the Suntec Convention Centre,so location was primary.Hotel is next to the centre,hence very good.

Contras: Breakfast was overpriced,and not to my taste

Prós: We arrive at 6 30 am,after a night flight ,many hours before the official check in time , the receptionist gave us immediatly a temporary room so we could change and take a shower, until our room get ready.

Prós: We stayed in the club room on top floor, it was lovely - had all the facilities we'd expect as well as an amazing view of marina bay incl the new marina bay sands hotel. Enjoyed the cocktail and canape hour too and private dining for breakfast. Would def stay here again.

Contras: Probably couldn't afford to stay here for too long, as its quite expensive, but worth it for one night of luxury.

Prós: An amazing 5 star hotel with attentive staff always willing to help. A fab chocolate sweet feast on fridays and saturdays not to be missed.

Contras: Although the pool unavailable they had ensured that the pan pacific pool could be used.

Prós: the room is spacious

Contras: no

Prós: Excellent

Contras: No

Prós: The hotel location and position

Contras: In the evening it did not appear to be possible to sit in the atrium without puying an expensive drink

Prós: location, facilities

Contras: