Hotéis em Downtown, Atlanta

Prós: Manager was great, hotel was nice

Contras: Toilet was broken, no mini fridge, no microwave

Prós: Style clean

Contras: No

Prós: Mostly everything

Contras: Even though I switched off the aircon the sound was on and some air was cooling the room

Prós: The hotel staff was excellent, in that they were extremely friendly and attentive to travelers' needs. Greeted curbside for valet parking, offered assistance, and made patrons feel welcomed.

Contras: The cost of valet parking was a bit steep; however consistent with other major hotels in downtown Atlanta.

Prós: New rooms Convenient location

Contras: Nothing

Prós: The overall experience including the room and the staff.

Prós: Location, decor and cleanliness

Prós: The best things about this hotel is the hospitality and the decor. Very modern and tres chic. The room toiletries were everything!

Contras: The parking situation. So as a overnight guest, it is unfathomable that one should have to pay $40.00 (per night); for Valet. And the self parking lots near the hotel were just as bad.

Prós: The hotel was in a good location. The staff was extremely accommodating and friendly. The main lobby and common areas were decorated very well with modern artistic flare. The room was nothing special. Bed was comfortable enough. The shower was very nice with detachable head.

Contras: There was no mini fridge or microwave for our leftovers from the restaurants we dined in or to store drinks.

Prós: I loved the location in relation to where we wanted to go. I also loved how comfortable the room was.

Contras: I was on a lower floor so my view wasnt amazing. But that's ok. Also I know yall really cant do anything about it but if you were more that 50 feet from the door the homeless were a little aggresive.

Contras: The room I paid for was not the provided upon arrival

Prós: Location is great. View of the parking garage next door was not.

Contras: Parking is confusing. Valet is expensive but we couldn't figure out where to self park so just did valet.

Prós: Convenience

Contras: Could not take a bath. No plug. Requested but not taken care of.

Prós: Location was excellent and the best part of the hotel.

Contras: We stayed during a busy weekend and the valet parking situation was not good. Also, there was one (of four) elevator working and the escalator was not working which caused a big problem trying to get around. The bathroom needed a renovation and the popcorn ceiling was peeling and falling off.

Prós: The space people and everything

Contras: No inside pool

Prós: Nice room, and great location

Contras: For the whole hotel only one elevator worked, we waited at least 45 minutes for each time to get the elevator. No escalators worked. This was all extremely inconvenient. This truly put a damper on the experience because you had to plan extra time to wait.

Prós: Everyone greeted and were friendly and helpful

Prós: The property was nice and in a great at location.

Contras: It was somewhat confusing navigating the elevators at first, but got used to it eventually.

Prós: It was clean and convenient

Contras: The elevators took so long. Escalators were broken/shut down. And after turning the ac down to 65 it was still extremely hot in our room and couldn’t sleep.

Prós: The hotel was nice and clean and very convenient for the concert we were attending.

Contras: We were charged twice for the room, still trying to get that sorted out. Had to wait over an hour for valet to get our car at check out. Neighbors were very loud all weekend.

Prós: room was good

Contras: the hotel's stuck in the 50s, slow elevators and the whole place is in dire need of renovation. Most of the staff was good, however the staff member, Sam , that checked me in was most probably the worst staff member i have ever experienced in a hotel.

Prós: Location and Room

Contras: No

Prós: I appreciate the accommodation on the room when I asked to be moved so that I could have a different view. I especially appreciated Chris for calling to see if that was a better room once I was able to get up and settled.

Contras: I didn’t like that 3 out of 4 elevators were broken and that the escalator was also down. Luckily I was only on the 7th floor but I couldn’t imagine for people higher than me

Prós: Really love the location of the hotel. Was able to get to the Coke Cola museum and Aquarium with ease.

Contras: The first room we had issues. Water would not drain when taking a shower, went to go to bed and sheets on the bed had make-up as if the sheets were not change. Only two Elevators was working. And the smell of Cannabis was very strong.

Prós: Conveniently located near everything we wanted to see.Easy walking distance to many attractions.

Contras: Breakfast not included in higher price and parking fees were high.

Prós: Good location

Contras: Ac didn’t work despite calls to maintenance, gym had only a couple of working pieces of equipment

Prós: Beautiful and clean hotel. Some staff were very friendly and professional.

Contras: Liked the property. I was told my complaints needed to be discussed with booking.com since that’s who I booked the room through. I even spoke to one of your representative explaining what type of amenities I wanted. She found 3 hotels that she said met my requirements and she sent all 3 to me to view. The Garden Hilton ask via form if I preferred a smoking or non smoking room. That was not one of my request but chose smoking. Then I feel sure it said free parking. I had to pay 32.00/night for 3 nights. Very unhappy with that. When checking in, the receptionist informed me that she knows I booked a smoking room but they don’t have smoking rooms. That wasn’t a big deal to me, that was ok. Then I was informed I had to pay an 150.00 deposit that would be refunded at the end of my stay. End of my stay they only credited back like 50.00. Ok now also listed in the ammentities was a spa. That was just a jacuzzi beside the pool. I had explained that one of my request was a spa on site for massages and facials. I was very disappointed that the amenities were not as stated.

Prós: Location & staff

Prós: The location is the selling factor. The room is a nice size. The staff was very helpful too. Very convenient to the aquarium. Food was pretty good and restaurant staff very nice and helpful.

Contras: Finding the place after dark wasn’t easy no street side signage that stood out. Finding parking wasn’t easy either should have better signs telling you where to go! Had to ask a parking attendant. Parking is $32. which I think is too much.

Prós: The staff

Contras: No

Prós: Oh the sweet girls for the breakfast buffet were so nice and friendly to this Kentucky Girl and my son. The beds were awesome!! The staff at the front desk were so helpful and made sure we were happy..I will return with family and enjoy our next stay.. loved that they were close to the GA aquarium..

Contras: Awesome visit no complaints

Prós: The hotel was beautiful

Contras: My air in my room was hot... it didn’t stay cool

Prós: The staff was super friendly. The room was absolutely excellent and located to everywhere we wanted to visit.

Contras: I had texted that I need more coffee but was told that I would have to get it myself. When coffee was replaced, we were given all decaf coffee. The hot tub is badly designed. It seems like the fountain should actually hit the water, not the side where it continuously splashes you in the face.

Prós: The parking.

Contras: The breakfast was amazing, along with how close everything is to the hotel. Also having a extra bathrooms on the floor near the elevators is great especially with kids

Prós: The space inside the room was spacious

Contras: Free parking would of been nice

Prós: Location. Convenient to my weekend plans.

Contras: Parking fees were INSANE. Taxes and extra fees were also RIDICULOUS.

Prós: The location and the Balcony

Prós: The location is great!

Contras: The faucet in the tub didn’t work well

Prós: The night manager

Prós: The beds are very comfortable

Contras: Key card stop working

Prós: I loved the balcony and the view. The bed was also very comfortable.

Contras: I didn’t like the valet rates. I also didn’t like the key not working during the entire duration of my stay. We had to get them reprogramed.

Prós: Proximity to everything downtown..

Contras: Valet parking is expensive. It would've been nice to have a microwave in the room.

Prós: We liked most everything about this hotel. Staff were wonderful. The hotel was beautiful and very clean and remodeled. The location was wonderful for downtown Atlanta.

Contras: It is only paid parking for hotels in downtown and we wish that could be stated when booking room.

Prós: Customer Service was great, very clean room and the cookies was a great touch. Would definitely recommend this hotel.

Prós: The staff was great help. Very courteous.

Contras: Everything was perfect.

Prós: The staff was amazing and the location was great.

Contras: For the price, the hotel was not that nice and parking was outrageous.

Contras: Not including breakfast, but I did appreciate complimentary coffee

Prós: I like the retro architecture and decor. I was unaware it was a historic building when I booked, yet it has been updated maintaing the retro style with new furnishings.

Contras: The valet parking was convenient but expensive. I would have preferred a self-parking option. The driveway was short, probably necessitating the valet parking.