Pesquise passagens baratas para Sri Lanka

Prós: "No distance between passengers (covid)"

Prós: "Boarding was smooth."
Contras: "The crew were not attentive. I needed milk for my child but they never came back. Their food was HORRIBLE and only two choices and both spicy and tasted disgusting. Honestly the worst flight for me with Qatar airways"

Contras: "Delayed by 1 hout"

Prós: "Crew, food."
Contras: "Dulles airport - yes, not directly related to the airline but Dulles is over capacity. Some should consider BWI - Baltimore Washington International that is little further but still a good airport."

Prós: "Most of the crew was really nice and the entertainment choice was great."
Contras: "Asian Vegetarian meal was so-so. Dessert is never good for special meals. Boarding was particularly annoying as there was a document verification line and then the actual check-in. Even if you've done online check-in the document verification people will shout at you and tell you to line up."

Contras: "Lights did not work, so diner was guessing whats was in the tray"

Prós: "Crew was friendly."
Contras: "Food"

Prós: "Crew was very active, attentive and bice, seats are wide and comfortable, food is tasty and delicious! Great experiencce!"
Contras: "If all people would remain upright, that is actually saves more space for legs then horizontal position ;)"

Prós: "Everything was good"
Contras: "Veg Food"

Contras: "Entertainment for a 4 hr flight was terrible"

Prós: "Great crew and food served was nice for airline food."
Contras: "You need to bring a snack with you. This is a 16 hour flight and there is a long time between their food services. 2 meals and one snach"

Prós: "It is so far a cut above the American carriers. There’s no way to compare them, because Qatar Airways is so far superior. The seats are far more comfortable and larger, the amount of legroom is far superior, you have much more personal space, and the craft is cleaner. Flight Attendants are fantastic! They provide excellent personal care, and are there for everything. They are supremely polite and courteous, and bring things in mediately. Very often anticipating your needs. This is what flying used to be like on United and American. But those people have completely forgotten what service is. Qatar is a 5 star airline. United and American, to my view, are 2 star at best."

Prós: "We carefully taken care . The Hotess were alright"
Contras: "Their food are ok"

Prós: "Attentive service - woke me up before landing (as instructed) and served a meal."
Contras: "Boarding on Doha was chaotic"

Prós: "Good staff and service"

Prós: "Dreamliner"

Prós: "Plane was excellent"
Contras: "Original schedule was changed from Sunday departure to Saturday without notifying us resulting in a 12 hour stay at Philadelphia and a one day loss of our scheduled trip. So far no explanation from webjet."

Prós: "Crew were good, food was decent"
Contras: "Equipment/electronics was a bit dated."

Prós: "Food was good. Quick response to call"
Contras: "Toilet wasnt clean enough. Not offered water regularly"

Prós: "Good service, clean aircraft, friendly crew"
Contras: "Qatar Airways Asian vegetarian hot meal is not as good as some other airlines. It lacks the asian grains, light spices etc."

Prós: "Nothing"
Contras: "They cancelled my trip"

Prós: "I was surprised with the quality of gluten free meals served for me, it was well organised and taken care of where I never had to wait. My flight schedules were changed few days before departure by Qatar Airways, but only thing I had to do was to confirm that I have noted, my seats and all the rest of details intact, excellent."

Prós: "Crew and food"
Contras: "It was a pretty old flight and had no tv in front! Huge disappointment. Probably they thought ppl flying from Doha to Colombo were ok with a low quality flight with no entertainment."

Prós: "Boarding and crew were excellent."
Contras: "Lack of information about the flight delay of 4hr 45 min apart from expected take off time."

Prós: "Excellent friendly service"

Prós: "The cabin crew and Doha airport staff are absolutely great at thinking about customer comfort. Experienced it in the Business Class lounge as well as on the flight!"
Contras: "Could add paper towels to toilets. Tissues are too soft to wash up and dry hands and face!"

Prós: "My flight from Chicago to Doha was late to come in and there was a gate agent waiting for us and two other passengers with a sign when we got off the plane. He told us that our flight had already left but he would get us on the next one. We ended up getting seats on the next flight but then were also given the option to get a temporary visa and explore Doha for the night. We opted for the comped night which included a very nice hotel and $100 in meal vouchers. We absolutely LOVED Doha and the hotel and food was fantastic! I don't think I have ever received better service from an airline or a hotel. We ended up walking around Souq Waquif and the downtown until 1am (we are two young females!) with no issue and just used Uber to get to and from the hotel. Everything was so well laid out for us! No complaints whatsoever!"

Contras: "The flight from Sao Paulo to Doha was canceled which delayed our travel by 24 hrs. With the baggage being mis-labeled from Rio we almost lost our bags. the crew was not communicative and the entire experience terribly stressful."

Contras: "Seats were not very comfortable for economy class for a journey as long as these ."

Prós: "Everything"
Contras: "Nothing"

Prós: "All Qatar employees were friendly and helpful. A great flight!"

Contras: "Requested Asian vegetarian mean but available was non vegetarian. Led screen did not working."

Prós: "great service, food, friendliness of staff, clean plane"
Contras: "nothing"

Contras: "We had to wait for about 5 years, more than 3 hours unscheduled wait. During this time we were provided with a very poor breakfast."

Prós: "My family was happy with the service provided by Qatar airline."

Prós: "Good service from cabin crew"
Contras: "Seat is quite small compared to other flight"

Prós: "Entertainment"
Contras: "Catering and seating. They ran out of food and drinks"

Contras: "Luggage was lost"

Prós: "Stewardesses were more helpful on this flight than we had experienced on the previous flights. However their resources were limited. landed safely."
Contras: "Food on the four different flights (from DFW to Doha on to Cape Town and then from Johannesburg to Doha on to DWF) was not good at all. Timing of meals, food all below expected. One flight attendant trying to serve both meal and drink to each person took a lot of time. Snacks offerings were almost non-existent. Those of us traveling on three connecting flights with no time to purchase food nor water had a rough time of it. Would not fly Qatar nor connect in Doha again unless absolutely necessary."

Contras: "I had a business class ticket, when I wanted to order the food they said it is finished! and that was the only vegetarian meal in the menu."

Prós: "One of the best flights in the past 5 years! 5 gold star service!"
Contras: "Wonderful friendly and helpful crew and check in staff. Excellent food and service. On time departure and arrival. Help with bags during the check in process."

Prós: "New plane. Decent legroom."
Contras: "Not enough food was served for a 16.5 hour flight."

Prós: "Entertainment"
Contras: "Food"

Prós: "The guidence between flights I was the only person off my flight to transfer and they sill had a gal waiting to take me to the next gate"

Prós: "Once I made it to my seat, easily slipped back into a meditative trance."
Contras: "Unannounced delays. Waited in a line, then another one. Probably just different security protocol than I'm used to."

Prós: "Boarding and Seat comfort was good"
Contras: "Food frequency for 16 hour flight was awfully inadequate. Food quantity in each service was not sufficient. Food quality ok. No intermittent beverage and snack service in 16 hour flight segment. Cabin baggage limit of 15 lb/7kg per bag is awfully inadequate that renders the standard cabin baggage useless"

Prós: "Friendly cabin crew"
Contras: "Economy class seats and the food table"

Prós: "1. Comfortable. 2. Good crew 3. On time 4. No hiccups."
Contras: "1. Not having wi-fi (major) 2. No news channels in in-flight entertainment 3. No snacks"

Prós: "The crew was very friendly and everything else was very good and comfortable on the flight."
Contras: "The boarding process was odd. We got to the gate too early (by maybe 10 mins before boarding time) so we were told to sit outside of the designated seating area and that they would make an announcement when we should go back up there. There was never an announcement, but we felt it was getting late so we went to check at the desk and they then said we were late and they were waiting on us. They were very nice about everything, but just thought that was really strange."

Prós: "plane is comfortable and business class bar is great"
Contras: "Boarding was a mess and food is terrible"

Prós: "Entertainment, punctuality, helpful crew"
Contras: "Food"

Prós: "There was almost a two hour delay, there wasn’t any information communicated, everybody was just asked to take seats in the waiting area. The entire process wasn’t very well organised."

Contras: "Best airline!"

Prós: "Absolutely friendly Professional"
Contras: "Nothing"

Contras: "Check the head phone sets have both speakers working. I had to ask for a different set which was fine"

Prós: "."
Contras: "."

Prós: "Latam could not issue a boarding pass at Santiago. This led to long waiting at Brazilian immigration checkpoint. Not having a Visa kept me.from entering the immigration and security wont let me in without a boarding pass. security supervisor had to contact Emirates ground staff who escorted me."

Prós: "In general, everything as expected, some crew members were even extra nice."
Contras: "When checking in, they were quite slow and they didn't seem like they wanted to be helpful. Some crew members were not as helpful as when we were going to Brazil, and even the way they communicated the rules was not always very nice, but not rude either."

Prós: "Entertainment system"
Contras: "The food and the crew way of speaking to people"

Prós: "Everything Was Just Perfect"

Prós: "Overall, wonderful! Appreciate that they started boarding early and that we left right on time, if not a little earlier. Was very comfortable and excellent flight. Thank you so much! Very pleasant experience."

Prós: "Cold meal was nice, standard business class, no amenities. Nice crew, welcome on board."
Contras: "The crew was in a constant hurry after. The meal was ok, but no cocktails served. Tablet was not working remotely, it has to be connected to the dock all the time. USB port was also not working, did not charge my phone. I’m glad that we did not buy the business upgrade for his flight before. It would felt wasting all our points. Luckily we were upgraded during check in. Check in was awful, they checked in 4 people in front of us roughly in 20 minutes in MLE. It felt like waiting for forever."

Prós: "Emirates has great programming and the TV screens are the best I've experienced among airlines. LOTS of choices, great sound, screens not to dark like many on US-based carriers and GREAT Headphones."
Contras: "The food was poor quality, overcooked and even though I'd ordered a vegan meal, did not receive it. Crew was just okay. Completely disappeared after 1st meal; no water/juice service unless you went back to the back and asked for it. Overall was very disappointed based on previous reviews. This was a "meh" mediocre experience!"

Prós: "The flight"
Contras: "Nothing"

Prós: "I felt very pampered!"

Prós: "Emirates is everything we can wish"

Prós: "I love it all, flight and crew was excellent"

Prós: "Lots of entertainment options with current movies."
Contras: "Limited leg and elbow room. Food too carb heavy."

Prós: "Both ways there was no food of preference. Preferred juices are short. Especiallyif you are tired and want to sleep on their food serving time, you don't get any till next serving even if you are hungry. I woke and informed the team that I would collect later, but they claim empty and gave No way the entertainment is updated to the latest titles. Have 7/8 months old movies listed."
Contras: "Carry more food and screw sone new movies."

Prós: "Perfect"

Prós: "Very Kind"
Contras: "My seat assignment"

Prós: "Decent food, real utensils, free wine, excellent entertainment system, free limited wifi. Try finding that on a budget airline"

Contras: "Excess baggage kilo rate is much more expensive than most airlines"

Prós: "Most of the crew was nice and accommodating"
Contras: "There was a hair in my food. Seats 46a and 46b were very constricting, leaving it very uncomfortable for sitting."

Contras: "The seat that was booked is stand by seat and so much problems arose. Last missing the flight."

Prós: "Timeliness, behavior of crew. Entertainment options were great."
Contras: "Food quality, seat sizes, comfort of the seats is not good. There were belligerent passengers that kept on drinking alcohol on the flight and even lit up a cigarette in the restroom. The persons involved should have been arrested for causing a disturbance on the flight."

Prós: "Everything was wonderful the crew was outstandingly friendly! I would definitely fly again"

Contras: "It was delayed for 8 hours!!!"

Prós: "I like the food , yummy"
Contras: "I was in window seat. When serving food and beverages crew didn't give much concern."

Prós: "Good"
Contras: "Need nice tea"

Prós: "Crew was great, entertainment options expansive, food decent"
Contras: "I had 2.5 hours to get from terminal 5 to 4, check in and get to gate. I almost didn't make it. The lines at emirates check in were insane and didn't move for a long time (online checknin was unavailable). TSA at JFK also. Easy slow and my TSA precheck didn't appear for my pass."

Contras: "I found out that my payment was not verified as I arrived at the airport and I wasn't informed my email or any kind of way about it. It was a total disaster. Deeply disappointed. Regards"

Prós: "The air conditioning worked properly"
Contras: "You asked for a drink and they never return☹️"

Prós: "The comfort of the Airbus A380. Friendliness of staff, good food and wine. Great entertainment programs. I am a concert pianist, and I can not believe you offer so many channels of Classical Music on board! Plus all the movies.... Exceptional and good value. I am hooked!"
Contras: "Nothing"

Prós: "Friendly crew"

Prós: "Received a flight credit"
Contras: "Emirates overbooked the flight and we were bumped."

Prós: "It was good services"

Contras: "1. I had put in a request for vegetarian meals, but my request was ignored. At meal time, I was given a choice between chicken and lamb. I again asked for vegetarian, and was told they didn't have any. The white guy in the next row asked for the same, and it magically appeared. The attendant noticed my shocked stare and then gave me a veggie meal too. 2. On a 16 hour flight, our tv screens didn't work. None of the attendants even came by to check, even after repeatedl requests. 3. My 6 and 9 year old kids would like to know why they didn't get any of the courtesy toys/coloring books that were given to other similar age kids. I don't want to tell them it was due to their skin color. 4. Even a request for water turned into a tug of war after we had waited for almost 20 minutes. I finally poured it out myself."

Prós: "Entertainment and flight information was very good.Service also very good."

Prós: "This airline is consistently great. Comfortable, lovely staff members, and great in flight entertainment."
Contras: "Was a bit disappointed in the food this time."

Prós: "Crew couldn't have been friendlier!"

Prós: "I was upgraded to business"
Contras: "You did not consult me first and I was traveling with a friend"

Contras: "Sorry that the passengers leaving left so much trash. Amazing how inconsiderate passengers really are."

Prós: "Confy"
Contras: "19H i guess, window seat's screen was not working"

Prós: "On time Large LCD in each seat back They kept the public announcements to a minimum"
Contras: "It took asking 5 crew members and 2 hours to fix one of our screens that wasn't working. Apparently there were other displays that did not work either so they reset everybody's LCDs. The food was bland"

Prós: "I liked that I got the vegan meal I ordered, the seats were big and there was plenty of leg room. Lots of movie choices, smooth take off and landing"
Contras: "Entebbe airport was in chaos with renovations making check in confusing and slow"

Prós: "The variety of movies available on ICE"
Contras: "I hated the food. Emirates assumed everyone in Nigeria eats Eba which is absolutely wrong. The hostesses were not friendly as well."

Prós: "good leg room. good entertainment. most importantly very efficient operation, in and out always on time"
Contras: "i asked for tea three times on ek860 and then i got coffee. no issue i drank it anyway"

Contras: "Crew was like they have come from heaven and they are doing favors for people like us"

Prós: "amazing"
Contras: "nothing"

Prós: "Professional service. (Overall)"
Contras: "1.No punishment for smiling. 2.Giving the bread with clippers is great, But not enough: not if the passengers Didn’t wash their hands. 3.Operating the seats (2 buttons)may Not be the easiest thing to do."

Contras: "no red wine - what is written in the menu in business class was missing the main course meal"

Prós: "Nothing your flight was cancelled I will put a claim to refund"
Contras: "Nothing your flight was cancelled I will put a claim to refund"

Prós: "Tea"
Contras: "Food and service"

Prós: "The food was great for airline food."
Contras: "I didn’t get upgraded to 1st class. ☺️"

Contras: "Our name wasn’t on the plane first ! After a while our names showed up than the plane left 25 minutes earlier and we were stuck in the airport and no one try to help they just informed us after 4 hours that we need to pay 600$ penalty!"

Contras: "Transfer from one plane to the gate"

Prós: "Flight time and layover at connecting flight"
Contras: "Food needs to improved. In all other flight Indian spice is served as Asian veg flight seat are too tight"

Prós: "Excellent crew service & food/beverage offerings"

Prós: "Wheelchair passengers should like any other flight have gate to gate service."
Contras: "Wheelchair service. Very poor"

Prós: "Crew accepted to move our seats for emergency leave zone where there is more space for legs"
Contras: "Turkish airline has decreased space between seats for a non acceptable distance... you guys need to rethink it!"

Prós: "Great service"
Contras: "No room"

Prós: "Entertainment was OK boarding was a good comfortable sitting."
Contras: "I did not have an option to order kosher meal when I did my online check-in so I called customer service and the lady on the line barely spoke English and even though I warder kosher meal and verified it with her when I go to the plane the crew told me they don't have a kosher meal for me. The crew was unwilling to help me find something else to eat and they were very rude. I am very disappointed of their customer service standards. I will not use Turkish Airlines again."

Prós: "Worst"
Contras: "I was on the phone for 4 hours, went to Turkish office in New York City (they didn't agree to see me), called various sales offices without obtaining a resolution. The only option I have is to lose the full fare of this ticket."

Prós: "Arrived on time. Crew was very helpful."
Contras: "Too crowded Airport."

Prós: "The staff!"
Contras: "The turbulence lol"

Prós: "The seats were comfortable, food was ok . Staff were friendly"
Contras: "The service was a bit relaxed, with kids I had a little hard time getting attention promptly"

Contras: "This 13 hours and 5 minutes flight was extremely hot. Regardless of how many times we've asked the flight attendants to make it cooler for us, nothing changed. By the time, we get off my shirt was soaking wet. Imagine flying for so long under these conditions. What an horrible customer service!"

Prós: "Service and people"
Contras: "Long lines and security pat downs...."

Prós: "Unfortunately they do not use their best aircraft on this route, still good experience and surprisingly good food. On time and perfect service."
Contras: "Seats only average as far as comfort and room, and no personal screens for entertainment (unlike the route Athens-Istanbul, which is the same length as this one, Istanbul-Bari)."

Prós: "Good food"
Contras: "Rude customers in plane"

Prós: "Plenty of room for the legs."

Prós: "Free wifi for business class HD movies + good quality DENON headseat"
Contras: "Terrible foods taste Zero hospitality crews Lack of food and deink service during 13hour flight No airconditiiner at gate 230 and queue like hell!"

Prós: "Free wifi for business class HD movies + good quality DENON headseat"
Contras: "Terrible foods taste Zero hospitality crews Lack of food and deink service during 13hour flight"

Prós: "I eventually arrived at the destination."
Contras: "Difficult to communicate with cabin crew due to lack of English. Flight was delayed by 1 hour. General atmosphere on plane was chaotic I think due to the small plane and length of flight as large numbers of people needed to use toilets."

Prós: "the crew in turkish airlines is always nice and courteous. the food was very tasty. i LOVE the little bag with slippers, socks and tooth brush and paste and other amenities."
Contras: "i got lucky and had multiple seats to myself, and it was still tight. i can imagine if i had only one seat i would be in a lot of pain coming off the flight. the bathrooms are very tight too,"

Prós: "Food"
Contras: "1- bad service 2- bad attitudes 3- Always DELAYS 4- lost the bag"

Contras: "the delay in the departure"

Prós: "Very Nice"

Prós: "The food"
Contras: "That the anytime snacks that was offered was not available for passengers"

Prós: "Nice new plane"

Prós: "Food"
Contras: "Boarding and airplane age."

Contras: "We stayed on plane for long time before it took off, and we arrived late, food was not good"

Prós: "Na"
Contras: "Na"

Prós: "It got me to the next airport alive"
Contras: "There was not much to watch on tv and not enough alcohol"

Prós: "In-flight service puts US-based airlines very much in the shade - welcome on board, attentiveness, food and drinks."
Contras: "Chaotic check-in process."

Prós: "I liked everything"

Contras: "I wanted to upgrade called Kayak that out me through to VAYAMA that then called Turkish airlines. Took hours in the phone (international call) they then told me I can't upgrade (payed upgrade) because the business is FULL, guess what??? Business was EMPTY"

Contras: "My luggage did not make it to my destination with me. I waited an hour by the luggage carousel until I saw someone that informed me that one of my suitcases did not make it onto the flight. I had to wait until the next day for it to be delivered. While I am glad it was delivered to my residence, I am frustrated for the inconvenience."

Contras: "My flight was supposed to leave at 3 am. Not was delayed till 4:30. I had only 25 minutes to catch the other flight. I made it last minute. I asked the Turkish airline representative at the gate if my bag is on the plane. He said "yes". When I arrived to London I couldn't fibd my bag. I spent more than an hour looking for it since the employee assured me it was loaded to the plane, the person who was waiting to pick me yo had to pay around 15£ parking and wait for one hour and a half. I arrived without luggage. I have everything in the bag, my umbrella, jacket, cloths, pajamas, underwater, everything... the allowance that Turkish Airlibe said they will give allowed me to only buy a Pajama. I am totally NOT satisfied. I will not travel on this Airlibe again"

Prós: "I was surprised how comfortable it was to spend 12 hours seated in an economy seat in a flight from Sao Paulo to Istanbul! It´s the widest coach seat I know!"

Prós: "Very accommodating staff, food and drink provided. First time traveling on Turkish airlines but would definitely do again."
Contras: "New boarding area in Istanbul, very stuffy and hot. Did not bother to use board groups so everyone is standing around trying to get on plane. Luggage retrieval in ATL too excessive time."

Prós: "Thank you for managing wheelchair assistance at Istanbul."
Contras: "We had at Boston Checkin gates for a wheelchair for 30 minutes. We gave up and my parents had to walk to the gate."

Prós: "The service is amazing Food is great"
Contras: "Boarding was interesting"

Prós: "The attendant at check in was anything but attentive. We asked if the flight was full and she replied with a face gesture that indicated 'no' (it was a 1.50am flight) so we asked if possible to upgrade with points and she totally ignored, spoke in Turkish to 2 other check in colleagues, printed the boarding passes and almost threw them down on the counter without responding on upgrade. We felt too intimidated to ask any more. Also our mileage points for this sector of our travel were not booked to our KrisFlyer accounts so wondering if she did not capture at check in."
Contras: "The cabin was quite warm and unable to adjust any air flow to the seat. Because the flight wasn't full my husband was able to move to a vacant group of seats and lie down so eventually cooled down and got some sleep. Otherwise excellent flight"

Prós: "Thats awesome"
Contras: "All personel it was good."

Prós: "Cabin crew was courteous though they couldn't fix the issues."
Contras: "My seat would not recline. Some mechanical problem. Only beef meals were available, no chicken."

Prós: "The worst flight experience of my life. The temperature was unbearably hot. Seating was cramped, no leg room and seat would not recline. Crew was rude. I could not day about the food, the heat in the cabin made me physically ill and I dare not eat anything."
Contras: "Nothing"

Prós: "Prague airport is nice. Food is good. Boarding was on time and prompt."
Contras: "Entertainment on board was poor. No power outlets."

Prós: "Salimos a tiempo . El business es muy confortable"
Contras: "La comida horrible . No se limpian los baños"

Contras: "KLM lost my suitcase and did not deliver it until three days later... They refused to compensate me for having delivered the bag with broken articles inside (A pair of Rayban Wayfarers!)"

Prós: "Pumpkin soup instead of a heavy entree was welcome and tasty. Breakfast yogurt portion was generous, the granola less so. Accompaniments were good. Butter was not ice cold, thank goodness."
Contras: "Inbelievably chaotic boarding process for Kili to Dar leg. No boarding lanes so had to fight through the crowd. Was able to observe cleaning process at Dar stop, which was cursory and am sure there was no cleaning of seats of those who boarded at Kili."

Prós: "The crew is excellent but the seats are not comfortable enough. There should be a way to balance money and comfort,not just placing people in seats they do not fit into"
Contras: "Nothing,just the seats. Cleanliness was perfect"

Contras: "Bigger seats the new ones are way to narrow"

Prós: "Customer care was super supportive"
Contras: "Inflight sandwiches"

Prós: "very nice crew"
Contras: "my baggage was lost"

Prós: "Crew was great, very responsive and hospitable!"
Contras: "more lunch choices, especially choices without dairy products."

Prós: "KLM never disappoints, the cabin crew was extremely kind and helpful!. The food was great, nice leg room in regular economy class, thousands of movies and tv shows...it was great!"
Contras: "Well there was a LOT of turbulence but no one can control the weather and shout out to the pilot for giving us such a smooth landing a rough weather!"

Prós: "Very professional"
Contras: "Lost luggage"

Prós: "The seat was a little uncomfortable but the crew were amazing."

Prós: "Friendly crew"
Contras: "KLM lost one piece of my luggage"

Prós: "Seat comfortable"
Contras: "Flight was delayed and overhead bin space was very small"

Prós: "Crew was ok."
Contras: "Screens need a serious upgrade, my seat didn’t recline all the way nor could it be restored to an upright position. Not very comfortable and I paid for a seat upgrade."

Prós: "The crew was attentive and the seat at economy comfort was comfortable at the “ok” level. It needs much mor3 to be super comfortable. The plug for the headphones was a mess! It was NOT possible to watch a movie and hear the sound too! I gave up! Not a great offering for the extra dollars..."
Contras: "So many things! Starting with the way assistance in the airport is offered to travellers with mobility issues! This is an important issue that needs to be revisited and changes for better service to be made!"

Contras: "At the check in they made me pay 50€ for my luggage. This is really upsetting because from Houston to Venice they didn't make me pay. Either the website wasn't transparent or the lady at the desk made a mistake. Very upsetting, one luggage should be included."

Contras: "I booked tickets via Delta, operated by KLM. They lost both of my check in bags in September, and it happened again today for the same scheduled flights. Had 4 hours of layover and KLM still wasn’t able to manage it."

Prós: "Everything OK"

Prós: "Last year I flew Lufthansa which was my worst experience flying ever. I thought the new standard was so low I would never fly to Europe again. I had heard KLM was good but I felt this was as good as could be expected actually much better. The food was even good."
Contras: "I would have to dream something up."

Prós: "Employees were very friendly"
Contras: "The seats were very small"

Prós: "Overall booking and airport was ok. Food was also actually quite good."
Contras: "A comfort of the seats... well its economy class in the end. Entertainment was just dreadful - small screen with visible pixels - I was unable to watch any movie."

Prós: "Time and Good clean place.. in This case airpöane.."
Contras: "It was not entreteiment st all"

Prós: "Everything was clean and well organized."
Contras: "The flight was delayed 1 1/2 hours."

Contras: "You are almost always late!"

Contras: "KLM lost my luggage during the layover. My luggage didn't arrive even after the next flight to Prague. Customer service wouldn't give me any idea what flight my luggage would arrive on, nor would they tell me what time my luggage might be delivered to me."

Prós: "Everything is top notch for an airline company."
Contras: "Nothing.... I enjoyed every moment of the flight."

Prós: "The leg room, was surprisingly roomy"
Contras: "The food and that there was no entertainment."

Prós: "Good service onboard, good food. On time."

Prós: "Service, technology"
Contras: "Could not print by boarding card and was not allowed to board in Amsterdam"

Prós: "Crew was very nice and helpful, entertainment system worked well and had good choices"
Contras: "Seats were not very comfortable, it was uncomfortably hot and there was not air conditioner vent above like most other airlines"

Prós: "Excellent very good"
Contras: "Everting so good ex"

Prós: "Booked extra room seat which gave me good room for seating"

Prós: "The flight crew was nice. Plane departed/arrived on time."
Contras: "I paid €60 extra to sit in the emergency door seat to get more leg room but once.i was in the plane learned for more leg room I accepted a smaller seat next to a bathroom and no entertainment. I could not store my belongings near me. No power outlet to charge my devices for my own entertainment on a 7 hour flight. Dealing with constant traffic for the bathroom. I sat in the middle seat between two hours other men. It was a constant struggle arm space. After 7hours in the air I could not wait to get off the plane. If I didn't actually pay an extra €60 for the seat I may not feel bad but I feel like I might have been better off without paying for the "upgrade""

Contras: "Boarding was delayed a little due to weather as was takeoff. Cant blame them for weather but the connection was very tight."

Prós: "The staff were professional and friendly The food was very good and plentiful The inflight entertainment has lots of choices The bathrooms remained clean All in stark contrast with BA with who I did the same flight 2 weeks ago and all the above points were very poor"
Contras: "Nothing"

Contras: "Dutch sub titels would be nice."

Prós: "Flight was on time and quick and comfortable"

Prós: "had problems checking in , in that I was charged for a suitcase! I have since checked my paper work and found thad that I had paid for a case! I will follow this up when I return to the UK"

Prós: "Usual professional and friendly service from my airline of choice for most destinations."
Contras: "Nothing"

Contras: "Per usual, KLM can't seem to figure out the order of boarding the plane. Should be business - priority - everyone else. Instead they do priority first, and that's usually two-thirds of the passengers. Strange choice of in-flight movies; no accounting for taste, I guess."

Prós: "Boarding/unboarding"
Contras: "Didn't allow my carry on. Said too big. Same bag was on earlier connecting flight on much smaller plane. Also on flight on Southwest week prior. But larger intercontinental flight wouldn't allow it."

Prós: "Everything. Staff incredible."

Prós: "The pilot kept us informed periodically during our journey. I liked that we could choose our seating online. The entertainment was good."
Contras: "The plane was dirty, all seats did not have pillows and blankets. Seating was not very comfortable, particularly as there was a box attached to one of the legs of the seat in front of me, making it necessary to move my legs to an uncomfortable angle."

Prós: "Nothing"
Contras: "Late Cabin extremely warm Full flight and centre seat means no room to relax or carry out work"

Contras: "Our flight was canceled from Amsterdam to Bordeaux and did not receive any direction and had to find alternate flights for ourselves with the personal expense of using our own cell phones. Then our luggage lost for 3 days. Not happy!"

Contras: "Terrible service in flight and customer service wise .. app functionality was below"

Prós: "The flight was delayed by 40 minutes initially then a further 20 making it an hour late. Sitting at the gate there was then suddenly a last call to board the flight and a mad rush for everyone to get on. I appreciate that delays happen but the lack of communication ragardinh altered boarding times didn't make the situation any easier"
Contras: "As above"

Prós: "Same as above"

Prós: "I fly delta this was run by KLM they weight all bags delta does not they don't take TSA preach Check. Delta does It was a free for all with check in and getting into plane"
Contras: "See above"

Prós: "The crew was very pleasant and professional. toilets were very clean adequate overhead space"
Contras: "Very uncomfortable seats in Economy Comfort. Legroom and recline were OK but the seats were extremely narrow. No evening meal and breakfast was minimal"

Contras: "The Premium Eco seats are a catastrophe. They don't recline: the seats only slide down slightly but the upper part of your body doesn't move much. This makes for a poor experience, especially on a night flight. Except if you need the extra width, Eco has better value."

Contras: "Entertainment system was not working on all seats"

Prós: "Very friendly crew"
Contras: "In-flight system had some errors"

Prós: "Cops is always a good reason to flight"
Contras: "They always change the gates, also too many disorders in the gate previous the boarding process, the process it is not clean. They took hand baggage aleatory to send to down and do not ask if we have fragile stuffs there."

Prós: "The bread was fresh and food better than other times"
Contras: "Crew is always aggressive and unfriendly"

Prós: "The cabin crew were amazing and the seats very comfortable, even in economy. I'm not a super comfortable flyer so I loved that the pilot would always warn when we were getting into turbulence. 2 thumbs up. I will fly Air France again"
Contras: "I'd appreciate a better selection of food and drinks, even if I have to pay for the drinks."

Prós: "Flight was on time."
Contras: "In flight complimentary food and drink service could have been better."

Prós: "The whole crew is so kind"
Contras: "Delta made my whole first flying experience the best."

Prós: "The schedule and timing"
Contras: "The airport, some of the crew, the aircraft seats, the entertainment system"

Prós: "Not being charged for my first bag of luggage"
Contras: "Nothing"

Prós: "Crew was nice."
Contras: "Food could be better, or at least be provided an option to purchase an upgraded meal. Also, insufficient amount of drinking water provided to passengers."

Prós: "Great crew and prompt boarding."
Contras: "Airline food and close main cabin seating. Should offer upgraded meals, just like the extra seating space."

Prós: "Food and wine. Entertainment."
Contras: "Sat closer to water closet. Maybe more air freshener in there."

Prós: "I really liked my seat, but it was one of the only ones that didn't have a USB port."
Contras: "See above. Overall, very nice experience."

Contras: "The flight delayed for 2xhours from Paris to Cincinnati"

Contras: "Not to be late ,and not to loose my luggege"

Contras: "Check in process running smoothly and better announcement of gate change"

Prós: "Crew and food were great."
Contras: "Old plane. Seats were super tiny and uncomfortable. Couldn’t sit in the same spot for longer than 15 min without getting sore."

Prós: "Crew was very nice. Food was good and tasty."
Contras: "Plane seemed a little worn, which surprised me since it was an A380. Not that old. I had purchased an upgrade to a seat with more legroom, only to find out there was no USB plug for charging my phone. All standard seats have them. Would have been nice to be warned about that."

Contras: "It was great trip thank you Air France"

Prós: "Extremely hot the plane"

Contras: "shuttle from terminal to plane takes a long time. Flight left late"

Prós: "Nothing"
Contras: "Horrible delay. I got letd to my next flyight. The airline stuff didn’t assist me at all and didn’t wanted to help me getting to my next flight. Horrible"

Contras: "No space for legs. No food (just snacks). Very high temperature inside the aircraft. Flight delayed by 45 minutes."

Prós: "Check in process was easy. The flight attendants are all very helpful and kind. We are playing was OK but it could’ve been cleaned a little better before we got on board."
Contras: "Check in process was easy. The flight attendants are all very helpful and kind."

Prós: "Flight attendant Ms. Sophie Picard made every extra effort to try to find a meal when they had run out of Business Class meals. She made up for the uncomfortable seating in Business Class."
Contras: "Business class seating on the AirBus 318 is very cramped."

Prós: "On time."
Contras: "Did not seat together passengers, although booked and checked in at the same time."

Prós: "The food was okay and the staff were friendly."
Contras: "My seat and several others around me were broken so that they would fall all the way back if we leaned back at all. The entertainment system kept crashing and forgetting what shows everyone on board we’re watching. There were no air vents to control. The games crashed constantly. The usb hubs didn’t work."

Prós: "Haven't flow with Air France for some time now and definitely noticed a lowering of standards"
Contras: "The gate changed 3 times and the terminal was very crowded. The staff seemed disinterested and distracted. The quality of the food has dropped dramatically."

Contras: "Leg space."

Contras: "I did not like that i was in the bulkhead and there was not sufficient overhead storage for us. The bin was only big enough for 1 backpack. 2 of the 3 of us in that row had to go 2 rows back to store our luggage. This is very inconvenient when deboarding because I have to wait for many others to pass before I get a chance to walk towards the back of the plane to get my luggage."

Prós: "Everything!"

Prós: "Nice staff, very professional and helpful."

Prós: "The airplane was modern, and the crew very good. Nice, service oriented and in general trying to make the flight experience as good as possible."
Contras: "The flight was very late. I lost my connection. My bag was lost and unable to recover it so far (after more than 24 hours). About to initiate the next leg of the trip with no clothes or any idea if my luggage will be recovered."

Prós: "The crew were nice."
Contras: "The boarding process was horrible and it involved climbing down steep stairs from the air tunnel to the tarmac to board a bus that took us to a far distance where the plane was parked. Had to new walk in the sweltering heat to the plane can climb up steep stairs in the heat! We were now kept in the plane for another hour with no aircondotion. It was boiling hot in there. We had to use the safety manuals to fan ourselves. We eventually left late and got to Lagos one and half hours we were meant to get there. Lastly not all the luggage arrived. Two days into my arrival and I am yet to get all my luggage. It was truly a horrible experience which was echoed by fellow passengers."

Contras: "Flight was delayed 3 times and when I was finally put on a flight that was leaving, they failed to check the connection in Paris (Left me 10 minutes to get from the aircraft to the other plane!) I was moved to SAA in the end after a truly traumatic time in Johannesburg. This is not the first time I have suffered at the hands of Air France sadly. Needless to say, I wont be booking with Air France again."

Prós: "Free snack and drinks. Good service."

Prós: "I would like to come on time each trip because I got two late time before with airfrance"

Contras: "It was delayed. I missed my flight. Now I don’t have a bag. I am not sure when I get it back or if I have to go all the way back to the airport"

Contras: "Very small seats, space for nothing All the time delays and the horrible things is a lost luggage, even when there is enough time between flights."

Prós: "The food, the service and everything else is fine, quite good."
Contras: "However, our baggages were 1 day late. Your missing baggages would deliver to you 1 day later, for some maybe 2 days later...Quite a few people said that it's been always like this with air Aeroflot if there is a transfer flight."

Contras: "Some toilet facilities out of order and some slow service"

Prós: "Efficient on and off Staff polite and helpful"

Prós: "Always like Air France. They are in tune with keeping the traveler updated."
Contras: "Walked all over the terminal looking for signage for Croatia Airlines. Information services sent me to the right location, but it was marked Air France. I asked serval Air France employees for Croatia Air. None new that Air France was the CA carrier. Finally found one who bothered to look it up on her computer and low and behold, AF was the carrier!"

Prós: "No issues, quick trip, friendly staff, comfortable ride..."

Prós: "Premium Economy on AF Boeing 777 on this route is not "a little less than Business", but rather "a little more than Economy". Seats, in a 2-4-2 configuration, are hard but OK, as well as the pitch. Good screens and entertainment."
Contras: "With the main meal, AF serves only "ordinary wine", This looks and tastes cheap. On the same route and class, Vietnam Airlines serves premium wines, a nice touch that would not cost fortunes to AF! Also, the "Asian" choice for the main course did not look and taste like the real thing."

Prós: "The flight attendant was very nice to me. TV was very good. space was enough ."
Contras: "We had to pay for wi fi."

Contras: "Each time the space in this planes is smaller. Surprising, it was very hot all the time."

Prós: "Standard stuff"

Contras: "Food and coffee were cold. Service on AF is getting worse."