Pesquise passagens baratas para Catar

Prós: "Perfect"

Contras: "It was all good"

Prós: "Just OK"
Contras: "Airport lounge at Ahmedabad"

Prós: "Everything."

Prós: "Everything."

Contras: "Internet connection from Doha wasn't there,"

Contras: "I was not able to fly"

Contras: "The boarding process was ridiculous. The staff delayed boarding of zone 2 passengers until ALL zone 1 passengers could be located and boarded which could easily have delayed takeoff. They went so far as to page missing zone 1 pax several times and asked people sitting on gate area which zone they"

Prós: "Everything"
Contras: "Nothing"

Prós: "Very packed and no leg space"

Prós: "Flight was on time, touch down smooth"
Contras: "The screen for my seat was not working correctly so could not do anything except wait for flight to finish"

Prós: "Excellent"

Prós: "Nothing"

Prós: "Staff was excellent"

Prós: "Everything"
Contras: "None"

Prós: "Went out of their way to be helpful"

Prós: "Dreamliner"

Contras: "Boarding at JFK very disorganized. Poor system. No vetting of wheel chair users many fakers."

Prós: "It's was good"
Contras: "The plane from Qatar to Nairobi new modern plane needed"

Contras: "Seat number was the same but different position from one reserved online"

Prós: "Very unfriendly and non cooperative ground staff. They treat different colored people differently"
Contras: "Staff looks down at Brown skin"

Prós: "Liked everything."
Contras: "Nothing was wrong but excess bagage fee is high"

Contras: "."

Prós: "Everything"

Prós: "The airplane was spacious."
Contras: "The omelette was too tough."

Prós: ". ."

Contras: "Chicken sandwich was not good"

Prós: "No problems at all!"

Contras: "Ran out of meal options in both flights"

Prós: "Good timing only"
Contras: "All"

Prós: "Everything"
Contras: "Nothing"

Prós: "Alinda, the stewardess."
Contras: "Too long journey."

Contras: "Expect more then OK from Qatar."

Contras: "The boarding was unusually long. We stood in line for twenty minutes to board the plane. This was difficult for many. The staff and airlines were unorganized and scattered."

Prós: "Great"
Contras: "Non"

Contras: "Good was not good"

Contras: "Nothing"

Contras: "You charge me around $400 Australian dollar because the emigration change the trip until I get the permission to travel overseas that not my fault , why you charge me all this amount ??!! Please return my money"

Prós: "I liked very much Qatar airways. Hope to fly again."

Contras: "Touch screens are hardly touch sensitive..you may need to replace the screens.."

Prós: "The services is very satisfied and every thig was excellent"
Contras: "No,comence"

Contras: "Terrible"

Contras: "When I booked my tickets it showed there will be WiFi on board. But here was not."

Prós: "At prsnt i have nothing to say"
Contras: "No"

Prós: "Nothing"
Contras: "I made a request in order to change the meal for my daughter and even when I got an email confirming the change, it never happens and nobody from the counter can give me a proper answer and a solution and she had to take the normal meal."

Contras: "Way of handling transfer of connection. Very bad"

Prós: "Everything in cabin"
Contras: "need more coffee shops in hamad international airport"

Prós: "Nice fly attendants. Boarding on time."

Contras: "The boarding wasn't smoothly executed"

Prós: "professional service from employees..."
Contras: "A snack / water :)"

Prós: "Amazing crew"
Contras: "Entretenimento"

Prós: "The crew was nice and the seat was fine"
Contras: "New seats, internet service and at least water."

Prós: "The crew were good."
Contras: "I wanted to change the returning day, but the charge was too much. More consideration for the client."

Contras: "the cabin and seats are old and seems dirty"

Contras: "Little late boarding and leaving. No explanation"

Contras: "They had no sandwiches for sale! No entertainment"

Prós: "Boarding process was smooth."
Contras: "Didn’t have any options for drinks for purchase. Had one beer for sale and it was room temp"

Contras: "Bad"

Prós: "Everything on time. 30 minutes ahead of schudle"

Prós: "Very smooth, great staff."
Contras: "Water available in waiting area."

Prós: "Efficient processes"
Contras: "More diverse snacks"

Prós: "Comfortable, quiet Boeing 787-9 plane. Good food. Timely."

Contras: "With the red eye flight, there were limited food options. Probably what happens normally, but it was a third leg of a journey for us an we were hungry!"

Prós: "The crew was very friendly! The seat was great!"

Contras: "old airplane"

Prós: "Quick check in online"
Contras: "Plane was 2 hours late taking off and we missed our connecting flight."

Prós: "Easy and quick flight. Crew was nice and helpful"
Contras: "We were about 15 min late"

Prós: "Nothing"
Contras: "Try to avoid LATAM. Actually low cost competition is offering a better service. Latam grew too much and the service is bad. They are making too many mistakes such as not delivering basic information such as where to pick up luggage claim. Honest advice: look for alternatives and avoid big headaches"

Contras: "Boarding instructions could have been made more clear. We asked one gate agent who told us to get in the wrong line. There was nothing offered to eat for someone that does not eat meat and cheese."

Contras: "More efficient check in. Long wait at gate."

Prós: "Food great"
Contras: "Everything exelente"

Prós: "Plane was clean, videos worked well. Cabin attendants were gracious and spoke excellent English. Food was good."

Contras: "Plane broke. Hearded across ramp to another plane. Missed my international connection for a one day delay. I had a 3 hour connection and couldn’t get on the flight. No help from Latam!"

Contras: "The boarding process was disorganized."

Prós: "Aircraft condition, crew professionalism"
Contras: "Boarding process in Lima airport"

Prós: "In flight entertainment system was pretty good and boarding went smoothly"
Contras: "Latam needs to rethink seating in the airbus. I’m 5’2 and I felt completely cramped. Did not have room to bend down for under seat carryon, comfortable exit isle to use restrooms, and definitely could not sleep. Very long flight to be in such cramped conditions."

Prós: "The comfort of the new Sears at economy-a class"

Prós: "Not much. The quality of the service of lan after the merger with tam has decreased substantially"
Contras: "Our connecting flight was late and we missed the last flight. In the new flight they lost one bag. After 41 hours of traveling latam surely ruined our holiday memories"

Contras: "Desorganização do embarque e atraso na saída"

Prós: "the whole experience. the food was great , attendants were top notch friendly and super helpful"
Contras: "nothing."

Prós: "Friendly staff"
Contras: "Everything was great."

Prós: "The aircraft room and comfort"
Contras: "Nothing"

Contras: "Latam screwed my son in law, pregnant daughter, and 2 year old grandson. Due to a delayed Latam flight, they missed all international connections. They were stuck in Santiago for 4 days with no help from Latam. Their bags were lost by the airline. NOBODY behind the counters took responsibility to help get them home!! Their passports, credit cards and money were all stolen during this 4 day period."

Contras: "It actually was all good"

Prós: "Speed of service, friendly personnel, food"
Contras: "Flight left one hour late-stressful as I had short connection, but airport didn’t announce that we’d still arrive approx on time due to strong tailwind. Less stress all round if they’d have told us"

Prós: "The flight attendants were very good and so was the overall service."
Contras: "Seat rowa too close together, not enough legroom."

Contras: "Late departure without giving any reason."

Prós: "The service"

Prós: "Great short flight and they got us to Santiago early since everyone was at the gate"
Contras: "They changed my seat without notice nor great explanation."

Prós: "Convenience on transferring from on plane to the other."
Contras: "The seats were horrible, I could not sleep on my way to Mendoza. No, entertainment and not much leg room."

Prós: "Nothing"
Contras: "I took 5 flights with LATAM during the last 2 weeks. All flights delayed over 1 hours for no reason."

Prós: "Entretenimiento"
Contras: "Comida, al llegar a mi ya no habían opciones."

Prós: "Clean airplane"
Contras: "30ish minutes of delay"

Prós: "-Entertainment in seat TVs was amazing. -Food was delicious -Tons of space and I was in the economy or regular seats. -Love the tinting windows! -Staff as always on LATAM in my recent experience was very good. Very cheerful and very caring and considerate. Must keep saying how good the staff was!"
Contras: "Long boarding time...however I realize this was a very large and full flight."

Prós: "Service is exceptional. Most polite staff ever in my flying experience and I'm 28 and have take over 50 flights in my life."
Contras: "-That we needed an app to watch the media. -Seats are smaller than some longer flights, but honestly they were fine. -Boarding takes a while, but I'm not sure there is a good solution. I did like how we loaded the front and back of the plane simultaneously. Good move!"

Prós: "I liked the kidness of the crew, I liked the food"

Prós: "Avión silencioso"
Contras: "45 minutos de espera en tierra al aterrizar"

Prós: "comodidad normal camareras normales"
Contras: "divercion y comida"

Prós: "seats were larger than US flight."

Prós: "Everything was great. Everything was good beyond my expectations and this is too much.. This makes experience simply unforgettable!! For example they have on board air-hostess specialized to deal and play with kids, even with another uniform!! Wooow !! And she was doing great with my 3-year old daughter."
Contras: "Catering !!!!!! Meals need to be upgraded internationally to fit all tastes !! Travelers on board on route AUH-LAX are not all from Gulf or India or far Asia. Actually the majority are either from Middle East including Arabian Gulf counties and from United States. But menu on board is always splitted into two choices: One choice fits all and another fits only Indians !!! This would be a great favor if we are on board an Indian airliner, but not for Al-Etihad Airways !! And this is a true problem because any passenger from Middle East or Europe or America CAN NEVER eat that Indian meals which was served on board !! I’m a doctor.. You will have a diarrhea straight forward for the rest of the flight. It’’s hot spices mixed with anything pasta or chicken or vegetables and that’s it. That maybe so much tasty for certain group of people but in a restaurant not on board a flight on air. They are blocking passengers’ choices in food in the other option whatever it is. And situation may got worse if the only other option is for instance is meat because my wife doesn’t eat meat (she’s exceptional.. That’s right) but then she poorly can not eat any meal on board this flight and has to wait for the second meal after another 6 hours. Maybe she will be lucky and she can eat the only second available option for all because we all can not eat the first choice meal which is a must to be Indian. And here I’m specifying it. It’s Indian, not vegetarian meal. Vegetarian meal would be a nice choice acceptable to try for anyone. This must be considered!!! Passengers have nothing to eat except what air-hosts serve them for 16 hours !! So Al-Etihad should kindly know that not half of its passengers on board are Indians. And even Indian passengers they eat our middle east dishes and they find all tasty ! Thanks Appreciate this opportunity Dr. Karim Ali"

Prós: "The most impressive service found was the baggage arrival on time despite the short transient time in Abu Dhabi. In most airline this would be missed and will arrive the next flight."

Contras: "14 hours connection time and they don't offer hotel/meal accommodation that airlines like Qatar Airways do. I inquired about the hotel within the airport and it costs $300 for 8 hours. Ridiculous. There is no place to sleep properly in the airport, I saw people laying down on the floor."

Prós: "I enjoyed the services, the crew and the food and beverage"
Contras: "The WiFi services. I ordered the lite service for $4.95 and the 30 mb was finished in less that 10 minutes. Not sufficient"

Prós: "The crew were NOT helpful, The captain didn't inform us well about the delay"
Contras: "More communication with passengers, as well start the Entertainment screens early, NOT after take off ?? which is really strange ??"

Prós: "The flight attendants were mostly attentive to my needs not like a larger carrier. They were also very attractive . The boarding process was not all that bad and they waited for a flight that was coming in late verses just leaving the people stranded that was good as well."
Contras: "I ended up with a center center seat squished in like sardines. There was little to no comfort. Next time I'll pay for a upgraded seat or just fly another airlines. I'll probably never fly this airlines economy again."

Prós: "Head rest helped me get sleep in economy section"

Prós: "Nothing"
Contras: "Flight delayed Baggage lost & didn’t receive upon arrival"

Prós: "Food was excellent."
Contras: "Boarding"

Prós: "The staff were great and very nice and helpful. It was very quiet in business class and we enjoyed that as economy was really crowded. The business class lounge was nice but needs a quiet area where people who have long layovers (like us) can lay down and have a darkened room for a bit of rest."
Contras: "The seat I was in was very hard and definitely needs more padding. My but was killing me during the flight but the cabin crew helped me by gin I got me 2blankets to fold up and sit on. The pillows are way too big and hard. I recommend paring them down the size they currently are. I was in seat 7-E. The business class bus was last to come so we waited for a long time to get to the plane. Most of economy was boarded before us. But not really a big problem as we did get on the plane with no problem."

Prós: "Staff was efficient and friendly."
Contras: "Just did not care for the meal that had spicy taste and no meat. Did like the chicken and mashed potatoes and green beans."

Prós: "Flight was 5hours late, how can it be good!!!"
Contras: "Delay"

Prós: "I wish I could remember the fight attendant’s name - she was probably the best flight attendant I’ve ever had"
Contras: "Plane was very crowded as compared to the A380 I flew over on. also the meal services on the Trip over was much better than this return flight"

Prós: "Everything was fine, but"
Contras: "Frigid temps on board The snacks were sad"

Prós: "Nothing."
Contras: "Unorganized lines for check in at JFK airport. Wheelchair was not provided, though it was requested before a month. Customer service rep didn’t try to call for a wheelchair."

Contras: "Bad service"

Prós: "Immigration was done at Abu Dabhi"
Contras: "Not much selection on seating 48hr ahead. Getting off the plane for handy cap people was difficult. Not enough leg room for 6ft people."

Prós: "مجال الكراسى"
Contras: "المضيفين"

Contras: "Salad that comes with Vegeterian meal."

Prós: "Boarding at Abu Dhabi"
Contras: "Arrival terminal was changed , baggage took two hour to come missed my second flight because of this."

Prós: "Crew was very helpful , boarding was late but arrived in time."

Contras: "Bad food"

Contras: "Cramed. Bad food. NO CONTROL ON SIZE OF LUGGAGE ALLOWED IN CABIN"

Prós: "I had the opportunity of flying The Apartment from Abu Dhabi to JFK. It was one of the most incredible first class cabin experiences ever. The experience starts when boarding the aircraft and you are personally escorted to your seat and introduced to the several features around you. The space is ample and the cabin has some privacy doors making it feel very exclusive. There is a large couch across the seat which later is converted into a bed. I was offered pijamas and a small closet to hang my clothes right before take off. Once on the air our personal chef introduced himself and explained the different dishes from the menu. I was able to try the steak and the lamb biryani; both were superb. The IES provided a decent selection of western and some middle eastern films as well as a few live news channels. After I woke up our flight attendant explained the on board shower which is also a distinctive feature allowing to feel refreshed before landing. I had another meal before landing which included an appetizer, and entree and a dessert made with roses. The crew was nothing but fantastic and I would love to fly with them again."
Contras: "I was not told what airline lounge I should use at JFK, but the only regret I had was not being able to take a longer flight..."

Contras: "Delay on flight from Bangkok."

Contras: "The airline made it very clear that there is a class system and I felt like a refugee sitting in economy and was not fed well. Flight attendants were very good at ignoring your requests like it was fun."

Prós: "on time & Friendly hosts."
Contras: "I paid for extra space seats & what I get is seats smaller thane some of the regular economy seats, Entertainment earphone was bad effect voice quality, food was tastles."

Contras: "Boarding process"

Prós: "Everything was good."
Contras: "Flight got delayed without notice"

Prós: "All"
Contras: "Nothing"

Prós: "Everything"
Contras: "Nothing"

Prós: "The service. The crew got things done effortlessly."

Prós: "Comfortable flight with smooth transit."

Prós: "Super short, but crowded flight."

Prós: "the crew of the airline and the staff at Abu Dhabi airport were overwhelmingly friendly and thoughtful and helpful. I am an oversize person which can make flying difficult in many ways. first, they never made me feel like I was inconviencing them by asking for help and then 2nd, when one of my neighbors decided to make a big fuss about it, they asked me if I'd like to move to a better seat (which I was happy to take them up on). I had a long layover and was given meal tickets to get food at the food court in the airport. Everyone was very kind."
Contras: "the boarding procedure was difficult at Abu Dhabi. We had to go up a staircase which felt insecure and didn't have a good railing to hold onto. I was not the only passenger who was having trouble."

Prós: "The food and crew was good"
Contras: "Same Boeing 777 being used for several years now Seats were very uncomfortable . I advice ettihad should use A380 for these 14 hour flights for more comfortable experience of the passengers."

Prós: "Etihad offers good and courteous service, which most American carriers have f"

Prós: "The crew were friendly and helpful. The airplane was spacious."
Contras: "My luggage is lost. I have to wait for 3 days for it to get to my final destination. That is very upsetting."

Contras: "Flight attendant could have cared less about being there. lol"

Contras: "If you are flying from AUH to JFK, they pre-clear you for US Customs. What they don't tell you is that the cut-off to get to the gate is one hour before departure. I took a leisurely stroll down to the gate when he signs said 'boarding soon' and was denied entry to the flight. The next one was in seven hours, so I spent the night in the terminal. The big slap in the face, aside from how rude the staff were: they won't just put you on the next flight. You have to buy a new ticket, full fare. It cost me more to get home than the original round trip ticket did to begin with. Trying to discuss this is fruitless - they are absolutely not interested in helping, but instead use phrases like "you are the one that is wrong" and "why should we pay for your mistake". Essentially, I was held hostage in Abu Dhabi and forced to pay a heavy charge to leave."

Contras: "Every thing great"

Contras: "The food was just ok here. And if you sit in the rear it is cold by the time or gets to you."

Contras: "appriciate co operative atitute of ground staff and crew"

Prós: "Courtesy of crew, food and cleanliness"
Contras: "Good in all respect"

Prós: "Courtesy of employees"
Contras: "Nothing to complain about."

Prós: "Comfortable Seats in the A380! The entertainment system is very modern with large screens and good selection."
Contras: "The USB ports did not work charging phones."

Prós: "Support staff were extremely helpful at the airports crew worked hard to make sure everyone was looked after very enjoyable flight"
Contras: "Nothing"

Prós: "I thought that the crew working the flight from Abu Dhabi to Doha, was especially efficient, There is so little time to do all the things that they have to do, They however seem to do it well, and at the same time make it look easy."
Contras: "I do not like having to take a bus to and fro the terminal in Abu Dhabi. Especially when the connections are short."

Prós: "Great Headrest Neck Pillow Comfy Headphones Large Toilets"

Prós: "Staff were helpful and friendly."
Contras: "Some people stood near the bathrooms talking for a quite a long time and it might have been nice if the staff had asked them to sit down to keep the corridor clear and to keep the noise down. Overall this was not a big deal."

Prós: "I’ve been very disappointed with the lack of cleanliness of the aircraft and the disregard of the aircraft overall. It was quite old, fair enough, but there where some missing pieces here and there that didn’t make me feel safe. The flight overall was good, British Airways crew are always very competent and professional, which is the reason why I mainly fly with BA. But this is the first time I had some concerns on the lack of safety checks especially because I travelled with my 2 years old son."
Contras: "Please see answer above. The aircraft should have been maintained."

Prós: "Terminal 5"
Contras: "Expensive"

Contras: "Very cramped business set with no place for storage. Comfort is good though"

Prós: "Quick access to the airport and gates"
Contras: "Free food on board"

Prós: "Friendly staff"
Contras: "Food, chicken option was horrible"

Prós: "Crew and ground staff were amazing."
Contras: "Seats. Always the seats, they need to be more comfortable and accommodating for long journeys. This is true for every airline."

Prós: "I did not"

Prós: "The crew was nice."
Contras: "The food was the worst I have had on a flight. We were crammed into the seats....especially when the seat in front reclines back."

Prós: "BA has really comfortable arrangements and seats."
Contras: "Boarding at Gatwick was a bit slow and disorganized."

Prós: "On time arrival"
Contras: "When the refreshment cart passed down the aisle, the attendants neither articulated clearly what was available, nor did they even slow down as they hurried down the aisle to allow passengers to request items."

Contras: "Entertainment was really poor, the screen was really small , movies and shows are outdated and most of them don’t work. It was really cold during the flight. My flight attendant was not really friendly, not like the rest of the attendants who smile at you and very helpful."

Prós: "Nice staff."

Prós: "The drew were helpful"
Contras: "Sitting on the tarmac. No vegan meals."

Prós: "We pushed back from the gate about 24 minutes late and arrived at our destination about 38 minutes late. The four-course dinner (Chicken Tikka Masala or Penne Pasta) was good for airline food. The crew was friendly and professional."
Contras: "No USB power ports by the seats."

Contras: "Old entertainment systems. No charging for phones."

Prós: "Quickness of flight."
Contras: "Came round collecting cups etc within minutes of being served. No sky shop. And I was sitting in 3rd row (by choice) but didn't know I would have a curtain inches from my face for most of the journey."

Contras: "We were told that those boarding and didn’t need carry on luggage. We went to do so and was told to get in line. When we got in line and up to go on plane, the person (a lady) told us we couldn’t."

Prós: "One of the members of our party needed extra assistance because of an injury. We let BA know ahead of time online, and there was someone waiting to help at every connection and step of our travels. The staff and crew definitely went above and beyond to make our trip easier and more comfortable."

Prós: "I made it"
Contras: "If I were a bit older or slower I wouldn’t have made plane. It is unfortunate I had two leg journey to Ireland. BWI - Heathrow- Dublin is a difficult journey with 1 hour layover. I nearly had to push old ladies out of the way to make connection. Very stressful and left headphones in haste to make flight. Not an enjoyable experience."

Contras: "Everything was for sale"

Contras: "Delays and overbooked flights"

Contras: "This is by far the worst business class experience ever. Really bad. Never seen business seat so tight. 2x4x2 configuration in business is just not acceptable."

Prós: "Nothing"
Contras: "Seat comfort in Business Class worse than low cost airlines Crew rude and aloft Food terrible"

Contras: "Unable to book a seat in advance"

Contras: "No wifi on a +11hr flight TV Screen looks horrible. Too old. Didn’t even watch any movie on it. got downgraded from First Class to Business Class because the airline oversold first classs. Shouldn’t happen."

Contras: "The credit/debit card machine didn't work on half the cards. It took about an hour for anyone to get food or a drink. The staff was more preoccupied with selling things than picking up the rubbish. It only takes a minute to walk down the aisle collecting cups and bottles. Some people never did have their items collected before the three hour flight ended."

Prós: "The food and staff were great."

Prós: "This was a BA codeshare but operated by Qatar Airways on its A380. Qatar Airways are a true 5* airline and every detail is gone through with precision. A fantastic crew, great entertainment system, comfortable seats, nice food... If I could fly Qatar Airways everywhere, I would"

Prós: "Seats were comfortable, the crew was very attentive and professional, the plane was clean, check-in and boarding process easy and efficient"
Contras: "N/A"

Contras: "Uncomfortable seats and dated touch screens"

Contras: "No electric outlet for charging phone or laptop TV screen was very old and barely functional"

Prós: "Nice aircraft and flight!"
Contras: "We were never offfered a snack! The people in the rows ahead of us got a snack and the people behind us did as well. Last leg of a 3 flight series of about 13 hours (and overnight), so some coffee and a small snack would have been enjoyed."

Prós: "The entertainment selection and the friendly crew."
Contras: "The seats on the first flight were incredibly uncomfortable. There was no leg room, the aisles were incredibly narrow, and the seats were so close together that my neighbor and I bumped arms throughout the flight, and neither of us are large people. That was our first flight on BA and unfortunately it will probably be our last."

Prós: "Wider isle and overhead space."
Contras: "TV screen difficult to see."

Prós: "the plane was spceous in the economy section. comparatively new aircraft and well maintained, the cabin crew were very co-operative, graceous and well behaved. overall good experience."
Contras: "the starting of serving non-veg food took very long time. british airways should focuss attention to this."

Prós: "Fight was on time. BA Crew always do a nice job."
Contras: "The entertainment on the flight didn't work. It is not easy to have two small kids on a 9 hour flight when the entertainment system isn't working properly. We did bring our own items to entertain our kids but with the limitations on what you can carry on we were banking on them being able to use the in flight system."

Contras: "Lost luggage!!!"

Contras: "The in-flight entertainment had issues about an hour and a half into the 8 hour flight. The crew reset individual seats with no improvement. They made any announcement asking people to stop hitting the call button about it because they were aware of the problem and said that if there was no improvement they would reset the entire plane's entertainment system which they never did. Therefore, we did not have any functioning entertainment for the remaining 6.5 hours of the flight."

Prós: "Food was very pleasant Choice of entertainment was good"
Contras: "Compared to the JAL flight crew we had on our connecting flight, the staff were disinterested, not particularly polite and gave the overwhelming sense we were somehow inconveniencing them... Seats and leg room not big enough and giant metal box under the seat did not help. Yes, we could have paid extra for more leg room (I am quite tall) but that doesn't seem right (almost akin to discriminating against tall people). Booked the whole flight with BA including a connecting flight with JAL. Couldn't check-in online for the JAL flight and there was no clear information as to whether our baggage would be automatically transferred or whether we would have to collect (as was the case)."

Prós: "flight departure and arrival were early. check in was easy even though I arrived at the airport late due to weather."
Contras: "extra baggage and overweight fees are excessive"

Prós: "Not a lot"
Contras: "Crew is lazy and rude. I had paid for extra legroom seats and it was not honored. Dreadful!"

Prós: "Good entertainment options Made home it alive Lots of water"
Contras: "Bad seats by the washroom but I guess someone has to sit there Food isn't the greatest Not British beer? Wife's headphone jack was pretty beat up and only worked out of one ear even with trying different headphones. Mine was pretty borderline as well."

Prós: "Great flight. Good to have beverages served frequently. Crew efficient and very pleasant. Comfortable and safe flight."
Contras: "Could not hear boarding announcements---no microphone, so just guessed where to be."

Prós: "All"
Contras: "Nothing"

Prós: "I enjoyed how courteous the team was, there was great customer service provided. They were prompt and the flight was on time."
Contras: "I wish there was a way to make sleeping/resting more comfortable for coach and business class."

Contras: "Lack of snacks"

Contras: "The flight was delayed by 4 hours because maintenance needed to change a tire on the airplane. The delay would have been acceptable if it wasn't for the excuses the airline offered. First, they said maintenance couldn't find a spare tire, and when they did rob a tire from another plane, they said the delay was due to FAA paperwork. These reasons, most likely true, suggest American Airlines (British Airways sub-contracted this flight to its partner, American Airlines) was not prepared to handle such an emergency."

Prós: "Nice food, polite, warm and competent staff, blankets and pillows at every seat. Kids enjoyed all the shows. You knew you were not flying an airline that cut corners."
Contras: "Plane crew had to reassign seats since plane used had a different configuration than one listed at check-in. That took a long time, but crew was experienced and calm and handled it."

Prós: "Newer plane, comfortable , excellent service, excellent food & drinks, excellent movie selection, isn't ports at every seat. Note- American Airlines plane."

Prós: "Friendly flight crew. Good food. Loved watching movies."
Contras: "Seat was unable to recline very far."

Prós: "The crew was super polite, even with the delay."
Contras: "I wish the seats were more comfortable."

Contras: "Better bathroom access for premium economy"

Prós: "Crew good. Seat cramped"

Prós: "Crew"
Contras: "DCA poorly organized"

Contras: "Plane was delayed 6 hours- not AA fault but could have compensated by providing some food without charge"

Contras: "Delays. Stuck in airplane waiting for over an hour after already having a 30 min delay to board."

Prós: "one of the crew members (Ana) was not only rude and bumping the food cart everywhere, she apparently did not learning as kid the basic of thank you and please. In addition her personal manners of cleaning her nose with her hand, was not only disgusting but unhygienic."
Contras: "Food, boarding and some training for some of the crew"

Contras: "Crew not attentive, even in business class. Entertainment system broken for entire flight."

Prós: "Think I said this before. Up graded to 1st class because the flight to Miami was do horrible."

Prós: "Comfortable cabin temp, great in flight entertainment, and excellent flight attendants."
Contras: "Nothing actually. It was a very enjoyable flight."

Contras: "Flight attendants gruff, coffees small, TV screens glitchy/ poor quality. Everything seemed just a bit old and worn"

Prós: "On time, kind crew"
Contras: "Bigger seats"

Prós: "Inflight movie, friendly crew"

Prós: "Our luggages were pulled out of the plane without prior consent. Can’t deliver till the next day. Created a traumatic experience for our trip"

Contras: "Our original flight was delayed then cancelled. After assigning to another flight, it was delayed and gate changed about 10 times and was finally cancelled after it was boarded and left gate after 2am due to engine problem. We had to cancel our trip since it was a short trip for a funeral and we had missed it. AA offered no compensation and no apology (not during the whole night of delays and cancels)."

Contras: "It was great, but returning home was bad"

Contras: "Broken entertainment control set seat 11 window."

Prós: "Service"
Contras: "Old airplane between MIA and SJU"

Prós: "Comfortable seats"
Contras: "Nothing I didnt like"

Contras: "They changed my flight schedule that made me have to arrange my travel plan"

Prós: "Breakfast on GDL-DFW and movie"
Contras: "One hour delay on account of missing signatures from some mechanic according to the captain’s weak and shallow account of the facts. Flew with a 1st class upgrade to DFW and upon missing the connection to DSM (imputable to AA) I would have expected AA to have me await my later conection (3 hrs AA 2488) in the Admiral’s club especially after having paid for the upgrade. Instead, the bozo at the Admiral’s Club entrance in Terminal A A23 indicated that only Mexico City passengers were allowed into the Club even if as a GDL passenger I had a 1st class boarding pass. Poor and misguided management of the moment of truth on behalf of your employee with a 1 Million Miler customer. My experience recently with Delta and United has been with more open minded, customer centric and better trained airline staff. Disappointing and hope someone will read this and let me know that my note was heard. What is next?"

Contras: "Delay and bumpy landing"

Prós: "The fight was not over crowded."

Contras: "The only problem that I had with my flight is that my luggage did not arrive on the same flight. Possibly due to my connecting flight from DCA to JFK. Both American Airlines and British Airways reassured me that it would be at Gatwick Airport when I arrived. Unfortunately, it did not. It took approximately four days to get my luggage. This was definitely a lessons learned."

Prós: "On time, food service"

Prós: "Everything"
Contras: "Middle seat"

Prós: "Nice crew"
Contras: "I booked a LATAM flight for a 10.5 hour flight specifically because they have better in flight entertainment. I arrived at the airport and found it it was operated by AA. 10.5 hours with zero in flight entertainment. HORRIBLE EXPERIENCE."

Prós: "The dinner was decent"
Contras: "There was NO in-seat entertainment or place to charge mobile devices. Very uncomfortable seats. This plane was very old. 9.5 hr flight was pretty unpleasant."

Prós: "It was on time."
Contras: "Very small airplane for a 3 hours flight."

Prós: "Not very much positive to say unfortunately. The staff were good and did as much as they could to keep up feed and happy."
Contras: "The plane was extremely old and dated. Never been on such an old plane with no up to date equipment or facilities. The chairs were very uncomfortable and the food was awful. There was no personal entertainment screen for an 11 hour flight and only one of the safety demonstration screens was working during take off. Also no plugs at all."

Contras: "The employees treated me poorly"

Prós: "NA"
Contras: "No individual TVs, electric plug nor WiFi"

Contras: "Extremely old plane"

Contras: "Passengers too crammed in closer together."

Contras: "The staff was rude not helpful and mean worst crew I've ever seen and I fly alot"

Prós: "Fantastic"
Contras: "None"

Contras: "Delayed waiting to unload fuel, then delayed again after they broke the tow-bar and had to inspect the nose gear. Hot cabin while waiting."

Contras: "crew did not pick up the food tray for a long time crew borderline corteous"

Prós: "One hour delay caused a missing of a connect flight"

Contras: "Food is garbage.."

Prós: "Leaving the plane was my favorite part. Entertainment was one of the best (American run flight and plane)."
Contras: "Seats were very cramped and did not recline enough to get comfortable. Temperature of the cabin was hot then cold. No sleep again. But the cabin crew looked refreshed in the morning. Guess they had better seats. It should be a law that all airline employees from the CEO on down should only be able to fly in coach. Maybe then the seats will get better."

Prós: "Puntuality"

Contras: "Too many delays Seats too cramped Too much crowding at boarding ...need a single file roped off lines for boarding passengers by group numbers so there would be less shoving, K coming people down, and stepping on feet."

Prós: "Japan Team excellent in customer service"
Contras: "AA flight crew very poor and not helpful, I saw one of the flight crew almost fight with a customer over a baby crib. As per my experience I had a nice travel suit that I took off and flught attendant did not offer help. I have to store on floor."

Prós: "On time performance; friendly, competent staff."

Contras: "Going through immigration in Dallas is a disaster. The wait is eternal. None-US passengers seemed to get processed faster."

Prós: "I honestly can't think of anything that I liked. Oh wait! You have diet Dr Pepper which I think is fantastic."
Contras: "The plane was kind of old and run down. Everyone, the passengers included which I realize you have no control over, just seemed to be in an awful mood and very unhelpful. Same, and about the gate attendants, in that we attempted to get seats together and he didn't care at all what was going on. I haven't flown American for a very long time, and I don't think I want to again for a very long time."

Prós: "The flight was cancelled on the runway on October 30, 2016. At times, someone within the ranks of this company needs to understand the experience and financial position of the average passenger. $12.00 voucher for dinner and breakfast in Panama city Panama is an example of being disconnected from the reality of that experience."

Prós: "Check-in went fairly smoothly."
Contras: "Crew (stewardess' were quite crabby)."

Prós: "Movie was free to watch and seat had usb to charge my phone."
Contras: "Paid extra for priority boarding, that was a mistake. We got boarding group one but by the time all the families with kids, first class, and frequent flyers went ahead of us they called all remaining groups together. Forget about overhead space left over, we had to gate check carry on. Seats were very uncomfortable, no room under the seat because of a big metal box for power outlets. No leg room, sat shoulders and thighs touching with neighbors. No meal service, just drinks and pretzels, luckily we picked up something to go changing planes in Dallas. Never again!"