Volaris (Y4)
Volaris (Y4)
Volaris (Y4)
Volaris (Y4)
| Código IATA | Y4 |
|---|---|
| Rotas | 358 |
| Rota principal | Tijuana Rodriguez a Guadalajara Miguel Hidal |
| Aeroportos em que opera | 62 |
| Aeroporto principal | Guadalajara Miguel Hidal |
Prós: I sat in the first row so I had a lot of space and leg room. But the seats in coach looked super super cramped, and I heard people complaining. The crew was very very nice.
Contras: Check in was very very very very slow and the crew didn’t seem to care at all. I also got charged 75$ for my one bag. The people at the gate were not professional and everyone around me was complaining about their experience. I will never ever fly Volaris again. They should GO OUT OF BUSINESS.!
Prós: Got me from point a to point b
Contras: Crew informing passengers better, being reimbursed for seats i paid for but couldn't sit in because of a plane change
Contras: I’m very surprised for the poor service.and hold the people inside the plane for an hrs before departure iin Mexico City and Guadalajara. You have to work harder to your personal goals. For good service.
Prós: The trip was for my mom , she couldn’t aboard the plane because the need a confirmation number not just with her name ,she lost the flight
Prós: Literally nothing. The worst airline I will never fly with them again.
Contras: Completely disorganized, no consideration for the elderly or infants. ALWAYS LATE! We had to be bussed to our plane and they kept up on the buss for 20 mins with no air It was so bad that one woman fainted on the bus!! Would never recommend this airline and I won’t be flying with them again.
Volaris's system malfunctioned
Prós: the price
Contras: Volaris's system apparently was malfunctioning that prevented anyone from checking in online or through any app which caused stress the day before travel.
Even worse, they couldnt even check in at the gate and had to fill out forms by hand, which caused a 2 hours delay!
Volaris is simple, you get what you pay for
Prós: short flight, fine seats
Contras: no free food or water, but thats a cultural symptom of capitalism.
Contras: The flights took off over an hour late. The seats were incredibly uncomfortable and didn’t recline., even ven a little bit. I am 5’6” and my knees touched the seat in front of me.
Contras: I have yet to have any complaints about volaris they are economical
Prós: Crew was poor in preparing for boarding. Boarding happened 30-50 minutes past final call.
Contras: They could have been more open about checking in. They had a long line that was a mix of three flight leaving in the same hour.
They could have organized the boarding better as well. Splitting the passengers in three groups didn't play out so well.
Prós: Unfortunately, I don’t have anything positive to say
Contras: I paid extra for seats by the emergency exit. And they move me because my son is underage. Why did they take the payment if they wouldn’t let us seat where we requested?
Prós: nothing
Prós: Affordability, that's about all that is good with Volaris. Everything else is either bad or mediocre.
Contras: Don't board passengers onto the aircraft until it is ready for passengers. Both direction (OAK to MEX and MEX to OAK), we were boarded onto a hot (not aconditioned) aircraft for at least 15 minutes before the A/C is turned on. In addition, boarding were completed and all passengers were sitting in the aircraft for over an hour before it started the taxis to the run way....why board passengers so early? At least turn on the A/C and let the cabin cool down before boarding passengers.
Prós: on-time flight and arrive
Contras: - Worst seats ever. I felt that I was sitting on stones. Limites recline, limited legs space.No entertainment, no water. Worst boarding system EVER!!! , No flight again, Do not fly this airline!!
Prós: On-time flight
Contras: - Worst seats ever. I felt that I was sitting on stones. Limites recline, limited legs space.No entertainment, no water. Worst boarding system EVER!!! ,No flight again, Do not fly this airline!!
Contras: Not pay to much for my luggage
Contras: Todo
Prós: The pilot was funny and engaging
Contras: I had to pay for check in at counter because I could do it online. Their system didn’t work well. Ridiculous
Prós: It was ok.
Contras: It was ok.
Prós: It was ok.
Contras: The prices for the flights are deceptive. You pay extra for EVERYTHING! Seat assignment, drinks, luggage, additional weight for luggage I’ve 22 lbs. a real ripoff compared to other airlines. Plus, they wouldn’t give us boarding passes for the leg from Guadalajara to Oaxaca in Oakland so we missed that flight and had to buy tickets on another airline.
Contras: Free snacks and beverages
Prós: Temperature was reasonably ok.
Contras: Seats were very uncomfortable. Didn’t recline. No movies were available.
Prós: My flight was delayed ... one hour and had to run to catch my connecting flight !
Contras: On time flights !!!
Prós: Flight delay horrible ... almost missed my connecting flight .
Contras: Better connecting flights
Prós: The crew had good attitude.
Contras: Everything’s was worse I never use this aerolíne very upset
Contras: Volaris airline didn’t even receive the confirmation of the flight I purchased
Prós: Excellent crew
Contras: Very little leg room
Prós: How punctual they were!
Contras: If the air conditioner was better.
Prós: great crew
Contras: more comfortable seats
Prós: Great crew
Contras: More comfortable seats
Contras: None , everything worked out well it was an excellent fly
Prós: Flight cost and on time
Contras: Seat are not so confy and they serve absolutely no water. No wifi for in flight movie or anything. If here was it was not clearly offered either.
Prós: Crew were really friendly and willing to help
Contras: Flight was delayed
Prós: My experience was so terrible I don’t have anything positive to say.
Contras: 1. The original flight I purchased was less than $100, Volaris cancelled it and the only flight available for me to purchase was then $150.
2. After I purchased the 2nd flight, I called within seconds because I noticed my mother’s name was on the ticket instead of mine! I had previously purchased her flight and somehow the kayak site had auto populated her name, i know for a fact did I did not type in her name, it is longer Han mine and has a middle name, i don’t even have a middle name. I think it was justfly, the third party who sent the confirmation email, I explained the situation, they took my contact information and since I had just called they would reach out to Volaris to see if they could change it to my name, and would reach back out to me within a few days. They never called/emailed me back. When I called Volaris they charged me a name change fee off $80+... I don’t know if anyone cares about customer service at Kayak, I have been purchasing all my personal flights through Kayak since 2007, this is by far the worse ticketing/airline experience I have ever had. Also, Volaris charged me $10 for my backpack that I store underneath the seat in front of me! They are a terrible airline, that straight out rips people off. This is the last time I fly with them, and probably last time I use Kayak.
Prós: The crew was nice but your prices are ridiculous. I cant believe you charge for snacks. Also, your seats were uncomfortable and you charge $60 for checked baggage never in my life have i had to pay that much. I’ve told all my friends to never use your services &i have a large social media influence
Contras: You guys should really fix your prices it’s ridiculous instead of gaining clients you’re LOSING THEM
Prós: Crew was amazing and on time.
Contras: Seats are a little hard no cushion
Prós: I love Mexico the people the food
Prós: Departed on time. Non-stop to PDX was appreciated
Contras: Packed in like cattle, seats were not comfortable, no WiFi
Prós: The crew were absolutely amazing. They offered to tag my carry on free of charge as baggage. No issues whatsoever with stroller or car seat. Very friendly staff.
Contras: The plane itself was uncomfortable and would prefer complimentary snack or beverages.
Prós: Seats
Contras: Nothing
Prós: Not much.
Contras: Everything. Especially fun was the thousands of mosquitoes INSIDE THE PLANE!!!
Off to buy some calamine lotion.
Contras: El equipaje
Contras: El equipaje tardó mucho en salir
Contras: Everything went well.
Contras: The flight did not exist!
Contras: Everything. The plane was disgusting, garbage from the last flight. We were delayed too.
Contras: Deliver bags
Prós: Horrible attitude and incompetent..did not properly tag luggage causing us to miss next 2 flight segments. DISASTER
Contras: Staff, food, clean, entreatment, in one word, everything
Prós: Like how they offer family boarding with kids.
Contras: Their flight service crews and counter workers need some customer relations skills.
Prós: Seat was comfortable, plane was quiet!
Contras: Terrible boarding process, with buses from the terminal to the flight ...
Contras: Late and slow boarding, last minute gate change
Contras: Crew was not prepared with enough custom forms. When we arrived at airport it was a mad
Scramble to find some.
Prós: Amazing crew!!!
Contras: Seats were hard
Prós: The arriving time was the only good thing
Contras: Better food option, the seats are really small, checking documentation and boarding pass several times is ridiculous, charging 10.00 dollars for boarding pass and having to pay for a seat is a slap in the face
Trash airline
Contras: Check in was super slow. Had to pay for everything
Prós: The crew never offered me a drink but they offered everyone around me
Prós: The flight was in time
Volaris is simple, you get what you pay for
Prós: short flight, fine seats
Contras: no free food or water, but thats a cultural symptom of capitalism.
Contras: I have yet to have any complaints about volaris they are economical
Prós: The pilot was funny and engaging
Prós: great crew
Contras: more comfortable seats
Prós: Great crew
Contras: More comfortable seats
Contras: None , everything worked out well it was an excellent fly
Prós: Crew was amazing and on time.
Contras: Seats are a little hard no cushion
Prós: I love Mexico the people the food
Prós: The crew were absolutely amazing. They offered to tag my carry on free of charge as baggage. No issues whatsoever with stroller or car seat. Very friendly staff.
Contras: The plane itself was uncomfortable and would prefer complimentary snack or beverages.
Contras: Everything went well.
Contras: Crew was not prepared with enough custom forms. When we arrived at airport it was a mad
Scramble to find some.
Prós: Amazing crew!!!
Contras: Seats were hard
Prós: The flight was in time
Contras: I had to pay for check in at counter because I could do it online. Their system didn’t work well. Ridiculous
Prós: The crew had good attitude.
Prós: Excellent crew
Contras: Very little leg room
Contras: El equipaje
Prós: Seat was comfortable, plane was quiet!
Contras: Terrible boarding process, with buses from the terminal to the flight ...
Prós: The crew never offered me a drink but they offered everyone around me
Prós: I sat in the first row so I had a lot of space and leg room. But the seats in coach looked super super cramped, and I heard people complaining. The crew was very very nice.
Contras: Check in was very very very very slow and the crew didn’t seem to care at all. I also got charged 75$ for my one bag. The people at the gate were not professional and everyone around me was complaining about their experience. I will never ever fly Volaris again. They should GO OUT OF BUSINESS.!
Prós: Got me from point a to point b
Contras: Crew informing passengers better, being reimbursed for seats i paid for but couldn't sit in because of a plane change
Contras: I’m very surprised for the poor service.and hold the people inside the plane for an hrs before departure iin Mexico City and Guadalajara. You have to work harder to your personal goals. For good service.
Prós: The trip was for my mom , she couldn’t aboard the plane because the need a confirmation number not just with her name ,she lost the flight
Prós: Literally nothing. The worst airline I will never fly with them again.
Contras: Completely disorganized, no consideration for the elderly or infants. ALWAYS LATE! We had to be bussed to our plane and they kept up on the buss for 20 mins with no air It was so bad that one woman fainted on the bus!! Would never recommend this airline and I won’t be flying with them again.
Volaris's system malfunctioned
Prós: the price
Contras: Volaris's system apparently was malfunctioning that prevented anyone from checking in online or through any app which caused stress the day before travel.
Even worse, they couldnt even check in at the gate and had to fill out forms by hand, which caused a 2 hours delay!
Contras: The flights took off over an hour late. The seats were incredibly uncomfortable and didn’t recline., even ven a little bit. I am 5’6” and my knees touched the seat in front of me.
Prós: Crew was poor in preparing for boarding. Boarding happened 30-50 minutes past final call.
Contras: They could have been more open about checking in. They had a long line that was a mix of three flight leaving in the same hour.
They could have organized the boarding better as well. Splitting the passengers in three groups didn't play out so well.
Prós: Unfortunately, I don’t have anything positive to say
Contras: I paid extra for seats by the emergency exit. And they move me because my son is underage. Why did they take the payment if they wouldn’t let us seat where we requested?
Prós: nothing
Prós: Affordability, that's about all that is good with Volaris. Everything else is either bad or mediocre.
Contras: Don't board passengers onto the aircraft until it is ready for passengers. Both direction (OAK to MEX and MEX to OAK), we were boarded onto a hot (not aconditioned) aircraft for at least 15 minutes before the A/C is turned on. In addition, boarding were completed and all passengers were sitting in the aircraft for over an hour before it started the taxis to the run way....why board passengers so early? At least turn on the A/C and let the cabin cool down before boarding passengers.
Prós: on-time flight and arrive
Contras: - Worst seats ever. I felt that I was sitting on stones. Limites recline, limited legs space.No entertainment, no water. Worst boarding system EVER!!! , No flight again, Do not fly this airline!!
Prós: On-time flight
Contras: - Worst seats ever. I felt that I was sitting on stones. Limites recline, limited legs space.No entertainment, no water. Worst boarding system EVER!!! ,No flight again, Do not fly this airline!!
Contras: Not pay to much for my luggage
Contras: Todo
Prós: It was ok.
Contras: It was ok.
Prós: It was ok.
Contras: The prices for the flights are deceptive. You pay extra for EVERYTHING! Seat assignment, drinks, luggage, additional weight for luggage I’ve 22 lbs. a real ripoff compared to other airlines. Plus, they wouldn’t give us boarding passes for the leg from Guadalajara to Oaxaca in Oakland so we missed that flight and had to buy tickets on another airline.
Contras: Free snacks and beverages
Prós: Temperature was reasonably ok.
Contras: Seats were very uncomfortable. Didn’t recline. No movies were available.
Prós: My flight was delayed ... one hour and had to run to catch my connecting flight !
Contras: On time flights !!!
Prós: Flight delay horrible ... almost missed my connecting flight .
Contras: Better connecting flights
Contras: Everything’s was worse I never use this aerolíne very upset
Contras: Volaris airline didn’t even receive the confirmation of the flight I purchased
Prós: How punctual they were!
Contras: If the air conditioner was better.
Prós: Flight cost and on time
Contras: Seat are not so confy and they serve absolutely no water. No wifi for in flight movie or anything. If here was it was not clearly offered either.
Prós: Crew were really friendly and willing to help
Contras: Flight was delayed
Prós: My experience was so terrible I don’t have anything positive to say.
Contras: 1. The original flight I purchased was less than $100, Volaris cancelled it and the only flight available for me to purchase was then $150.
2. After I purchased the 2nd flight, I called within seconds because I noticed my mother’s name was on the ticket instead of mine! I had previously purchased her flight and somehow the kayak site had auto populated her name, i know for a fact did I did not type in her name, it is longer Han mine and has a middle name, i don’t even have a middle name. I think it was justfly, the third party who sent the confirmation email, I explained the situation, they took my contact information and since I had just called they would reach out to Volaris to see if they could change it to my name, and would reach back out to me within a few days. They never called/emailed me back. When I called Volaris they charged me a name change fee off $80+... I don’t know if anyone cares about customer service at Kayak, I have been purchasing all my personal flights through Kayak since 2007, this is by far the worse ticketing/airline experience I have ever had. Also, Volaris charged me $10 for my backpack that I store underneath the seat in front of me! They are a terrible airline, that straight out rips people off. This is the last time I fly with them, and probably last time I use Kayak.
Prós: The crew was nice but your prices are ridiculous. I cant believe you charge for snacks. Also, your seats were uncomfortable and you charge $60 for checked baggage never in my life have i had to pay that much. I’ve told all my friends to never use your services &i have a large social media influence
Contras: You guys should really fix your prices it’s ridiculous instead of gaining clients you’re LOSING THEM
Prós: Departed on time. Non-stop to PDX was appreciated
Contras: Packed in like cattle, seats were not comfortable, no WiFi
Prós: Seats
Contras: Nothing
Prós: Not much.
Contras: Everything. Especially fun was the thousands of mosquitoes INSIDE THE PLANE!!!
Off to buy some calamine lotion.
Contras: El equipaje tardó mucho en salir
Contras: The flight did not exist!
Contras: Everything. The plane was disgusting, garbage from the last flight. We were delayed too.
Contras: Deliver bags
Prós: Horrible attitude and incompetent..did not properly tag luggage causing us to miss next 2 flight segments. DISASTER
Contras: Staff, food, clean, entreatment, in one word, everything
Prós: Like how they offer family boarding with kids.
Contras: Their flight service crews and counter workers need some customer relations skills.
Contras: Late and slow boarding, last minute gate change
Prós: The arriving time was the only good thing
Contras: Better food option, the seats are really small, checking documentation and boarding pass several times is ridiculous, charging 10.00 dollars for boarding pass and having to pay for a seat is a slap in the face
Trash airline
Contras: Check in was super slow. Had to pay for everything
