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Prós: Nothing

Contras: They canceled my flight

No seats available

Prós: Very helpful staff !!

Contras: Airline overselling tickets didn’t get a seat for me my wife had to travel alone and offered me a flight for the next day

Tried to make me pay for carryon luggage & No ability to adjust seat.

Prós: This is a cheap ticket.

Contras: They tried to charge me for carry on luggage even though I was under weight and under size. They aggressively tried to take my carryon and told me I had to pay 41$ per bag or I could not get on plane. Only when I asked for a manager and found someone to interpret for me and show with a measuring tape and we did they allow me on... total scam - the gate attendant conned at least 15 people before us that had smaller bags that they had to pay (very aggressively in Spanish and many passengers did not speak Spanish so gave in and payed just to get on flight). Once on the flight- you can adjust your seat which for me wasn’t a big deal at 5’1” but any taller would be an issue. You pay for even water on this flight.

Shitty airline

Prós: Nothing!

Contras: A 5 hour delay and absolut nothing of info about it from the crew. Really really shitty. No food. No water. No medical service for a sick baby about 1.3 years old. This is the worst experience ever.

Flight was delayed two hour, passengers were given no status updates

Prós: Nothing

Contras: Delays are understandable but the messaging was the problem, staff created chaos by handing out limited incorrect information. This Encouraged passengers to overcrowd the information booths. Plus a two hour wait on the tarmac,horrible!!

They cancel us de rwservation

Prós: Nothing

Contras: Was horrible