Avaliações de passageiros
Avaliação geral
8,0
Excelente
Baseado em 1.492 avaliações
Geral
8,1
Embarque
8,2
Conforto
7,8
Tripulação
8,5
Entretenimento
8,0
Comida
7,8
Informações sobre a Virgin Atlantic
| Código IATA | VS |
|---|---|
| Rotas | 74 |
| Rota principal | Nova York John F Kennedy Intl a Londres Heathrow |
| Aeroportos em que opera | 30 |
| Aeroporto principal | Londres Heathrow |
Avaliações recentes
- Todas as avaliações
- Positivas
- Neutras
- Negativas
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9,0
Prós: Very friendly crew. The meals are good, nice variety. Hot food is hot.
Contras: Seats are not the most comfortable and sometimes the screen on the entertainment tv doesn't work that easily.
avaliação de
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8,3
Prós: Very friendly crew. We boarded about an hour before so we were ready to go well before time.
Contras: The economy seats are not that comfortable and the screen for entertainment is sometimes difficult to use.
avaliação de
-
10,0
Prós: The crew looked after us well
Contras: It was all good
avaliação de
-
9,3
Prós: such a big difference in size of aircraft, very comfortable and great crew.
avaliação de
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7,6
Prós: the crew was very polite and professional.
Contras: the aircraft is small and confined, only two toilets for the entire economy level passengers for a 6 hour flight. the online entertainment lacks variety and the food was okay.
avaliação de
-
10,0
Prós: Crew was very attentive...food selection was excellent
Contras: Nothing
avaliação de
-
9,0
Prós: The seats reclined at a good pitch and were very comfortable. The crew were friendly and service was good.
Contras: I understand that on the night flight, they were trying to keep the lights up for dinner service, but it prevented my toddler from being able to sleep and thus made for a difficult rest of the journey.
avaliação de
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7,3
Prós: Speedy boarding and good locker space
Contras: Lack of room in seat especially with seat in front reclined.
avaliação de
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6,3
Prós: Nice crew
Contras: Comfort. Seats were very uncomfortable with absolutely NO leg room. I fly a lot and this was one of the WORST leg room experiences I had.
avaliação de
-
5,0
Prós: Crew was generally nice and caring.
Contras: Of course coach seat was not super comfortable. And speaker and screen at my seat did not work.
avaliação de
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9,6
Prós: Everything was easy
Contras: Business class seats are snug for big people compared to other airlines
avaliação de
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9,3
Prós: Crew was great flight was comfortable however checking in bags and printing boarding pass was slow and also very unorganized
Contras: Checking in bags and printing boarding passes were long unorganized lines of people
avaliação de
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4,6
Prós: Crew was nice
Contras: Screens have poor color quality Seat too small Legroom cut into by electronics box Row 45 next to bathroom and no windows
avaliação de
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10,0
Contras: Overall, I am disappointed in Kayak for listing my round trip flight as KLM, when in actuality, only one short connection of this flight was actually KLM. My itinerary said KLM all over it, but in the fine print it said "operated by Delta." This is dishonest and misleading.
avaliação de
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10,0
Prós: Virgin Atlantic is the best airline I’ve ever flown on internationally. The service is wonderful, from check in to inflight service. Everything went as planned. The food and drinks on board are free and they are an abundance of snacks, much more than we dreamed. The flight attendants are excellent
Contras: No. Keep up the good work!
avaliação de
-
10,0
Prós: Premium economy was perfect, smaller cabin with less people, great flight.
avaliação de
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8,6
Prós: Crew was great!
Contras: The scone and roll were blah and dry - and so much bread in one meal!!! My seat charger didn’t work :(
avaliação de
-
8,3
Prós: Great crew. Very kind and efficient.
Contras: American carriers seem to enjoy poor seat ergonomics.
avaliação de
-
10,0
Prós: Craig in first cabin flight crew was amazing. :))))
avaliação de
-
10,0
Prós: Crew was super helpful and kind. Pesto pasta was the best airplane food I’ve ever had in coach.
avaliação de
-
10,0
Prós: Excellent airline
Contras: The business seats could have been wider. I have sat on business class other airlines and the seat was a bit wider but overall still great experience
avaliação de
-
10,0
Prós: Everything! From check-in all the way to the landing of the plane I was really satisfied! There were a couple crew members that really made the flight feel so at-home/friendly that one could not help but just smile and relax in the flight. Awesome job crew on Flight VA69!
Contras: I wish my partner and his family were with my parents and I on the flight to enjoy the experience we had as well.
avaliação de
-
5,6
Prós: There was one stewardess that really made the trip feel less "restricted" in the way she would greet, talk, serve, and just being what I always experienced good international flight staff to be. I wish I was able to get her name so I can praise the airlines for hiring such a great staff like her.
avaliação de
-
0,0
Contras: There was a medical issue and Virgin Atlantic refused to accept the ticket code - for any price - toward a new ticket. I paid for a new ticket and took another airline.
avaliação de
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4,3
Contras: Seats were really old and outdated
avaliação de
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8,0
Prós: The food was good. The lane was comfortable
Contras: The flight was nearly full, and the 767 is a large aircraft. I think it would be preferable if Virgin Atlantic would board the plane by zones, similar to other airlines.
avaliação de
-
10,0
Prós: The crew was amazing and effiecent. Had weather delays, bag got left, but got it the next day.
avaliação de
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9,2
Prós: The crew were lovely and the seats were ok.
Contras: Not a lot to Improve on to Be fair
avaliação de
-
5,3
Prós: Crew was attentive.
Contras: Tiny, uncomfortable seats with warn cushions.
avaliação de
-
5,0
Prós: Crew was great. Flight was on time and crew helped the boarding process go smoothly. It was nice to get a beer or wine at no additional cost.
Contras: Seat was shockingly small, even for economy class. TV was poor quality.
avaliação de
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7,0
Prós: Not crowded. Crew was good.
Contras: Not taking a bus to board the plane.
avaliação de
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7,6
Contras: We were bussed to the plane, there were long dark hairs on my pillow, and they are generous with snacks at close intervals, but the food could be much better. The ideas are cute, but the actual food is pretty basic, which is disappointing for Virgin, who I hold in high regard. Or did.
avaliação de
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6,3
Contras: My tv screen could not show the movies
avaliação de
-
8,3
Prós: The crew was very good and there was enough leg room.
Contras: The dinner option was underwhelming.
avaliação de
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10,0
Prós: The crew on Virgin Atlantic was superb!
avaliação de
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8,6
Prós: The crew were really nice and seemed to genuinely care about the passengers, were approachable and were very happy to chat with passengers and help them out.
Contras: The food options always seem to run out by the back of the plane and this time didn't match the menu they gave me at the start of the flight, not that I minded because the option I was given was pretty tasty.
avaliação de
-
8,6
Prós: The crew was outstanding and the good choices were excellent
Contras: The flight was late( not their fault) and there were several technical difficulties with the A/C and entertainment system
avaliação de
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6,0
Prós: crew was nice
Contras: First time flying with a partner through Delta, so they stuck us on a Virgin Atlantic flight meaning I didn't get my free Delta check in bag (a fee of $60 each way) when I have gotten it every other flight I have ever taken with them. It was also 2 whole hours late in boarding.
avaliação de
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6,3
Prós: It was empty so we were told we could move around in the empty seats
Contras: Food was basically carbs, carbs and more carbs (especially if vegetarian). Some diversity, please. Staff forgot requests on a couple of occasions (Economy Delight cabin).
avaliação de
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10,0
Contras: Nothing
avaliação de
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6,6
Contras: Media screens are old and miscalibrated. Selection was decent. Food is probably average for the industry which to me is worse than fast food.
avaliação de
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6,0
Contras: There is no entertainment, not really required on a short flight but nice when offered.
avaliação de
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2,0
Contras: I cancelled this flight online, then I called to let them know I was getting emails, but that I had cancelled. For two days I received emails about delayed flights and now this.
avaliação de
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9,0
Prós: The roomie seats, the USB port, and in flight entertainment
Contras: Child free section
avaliação de
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4,6
Prós: I liked the movies
Contras: Crew helping everyone be more courteous to people sleeping. Group of guys being loud in the back of the plane while I was trying to sleep
avaliação de
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9,0
Prós: The business class seats are the best we’ve had. Plenty of room, nicely laid out, good organization design. The blankets were fluffy and very comfortable. Crew was super attentive and friendly. For such a long flight, it was very pleasant, will highly recommend.
avaliação de
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3,6
Prós: The boarding was fast.
Contras: For starters our cabin crew were the worst. The first service I had ask for a snack and no napkins. Dinner service was like just chucking food down in front of you. Then a stewardess looks me dead in the face and passed me for the drink service, then she said she thought I was asleep.
avaliação de
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2,0
Prós: The flight was so delayed I missed my connecting flight to jfk.
Contras: The flight was so delayed I missed my connecting flight to jfk.
avaliação de
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10,0
Prós: Great crew, comfortable and smooth flight
avaliação de
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8,3
Prós: Crew were wonderful when I was nauseous from turbulence
avaliação de
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4,6
Contras: They have to uptade the airplanes
avaliação de
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7,2
Contras: Poor communication about the reasons for our 4 hour delay. Also, we purchased Economy X, which should have given us priority boarding, but we were told we had to stand in the general admission queue.
avaliação de
-
2,0
Contras: Unfortunately because the flight was delayed 2 times I was going to going to miss my connect flight to London. So I canceled my trip. I would appreciate a refund as I don’t understand what all the delays were about
avaliação de
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4,6
2.5 hr delay Manchester
Contras: Getting home 5 hrs later than planned
avaliação de
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9,0
Prós: As usual, punctual flight with friendly crew.
Contras: Pity the wifi in international flights isn't complementary (or at least a basic connection like on domestic flights).
avaliação de
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9,0
Great value for price!
Prós: Boarding process was very efficient and crew was very pleasant and helpful. Seats were reasonable for economy.
Contras: Meals were very small but tasty. Movie options were random but enough to keep you occupied.
avaliação de
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2,6
Potentially dangerous
Contras: Nobody was sat in the overwing emergency exit row seats for the whole flight (so nobody had been briefed on how to use them) and the tray tables for these seats were down during the flight effectively blocking the emergency exit in the event of an emergency. Potentially very dangerous
avaliação de
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6,3
itinerary was changed last minute by Virgin Australia, routing change
Contras: at last minute itinerary was changed.. instead of routing through Brisbane, was now routed through Sydney. Flight from Sydney to LAX was delayed by 4 hours, then missed flight LAX to LAS... overall long delayed arrival. Checked the route through Brisbane, and those flights we're all there, departed and landed all on-time... so wondering what the reason was for the change of the itinerary without a cause (no cancel or delayed flights through Brisbane)
avaliação de
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10,0
Great
Prós: Meals were excellent and plane was very clean. Economy delight is definitely an upgrade worth considering with extra leg room and space in front of you in general.
Contras: Boarding can get crowded so don't be in a rush
avaliação de
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9,3
Contras: My bag was damaged in transit
avaliação de
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9,0
Prós: Very friendly crew. The meals are good, nice variety. Hot food is hot.
Contras: Seats are not the most comfortable and sometimes the screen on the entertainment tv doesn't work that easily.
avaliação de
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10,0
Prós: The crew looked after us well
Contras: It was all good
avaliação de
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9,3
Prós: such a big difference in size of aircraft, very comfortable and great crew.
avaliação de
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10,0
Prós: Crew was very attentive...food selection was excellent
Contras: Nothing
avaliação de
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9,0
Prós: The seats reclined at a good pitch and were very comfortable. The crew were friendly and service was good.
Contras: I understand that on the night flight, they were trying to keep the lights up for dinner service, but it prevented my toddler from being able to sleep and thus made for a difficult rest of the journey.
avaliação de
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9,6
Prós: Everything was easy
Contras: Business class seats are snug for big people compared to other airlines
avaliação de
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9,3
Prós: Crew was great flight was comfortable however checking in bags and printing boarding pass was slow and also very unorganized
Contras: Checking in bags and printing boarding passes were long unorganized lines of people
avaliação de
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10,0
Contras: Overall, I am disappointed in Kayak for listing my round trip flight as KLM, when in actuality, only one short connection of this flight was actually KLM. My itinerary said KLM all over it, but in the fine print it said "operated by Delta." This is dishonest and misleading.
avaliação de
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10,0
Prós: Virgin Atlantic is the best airline I’ve ever flown on internationally. The service is wonderful, from check in to inflight service. Everything went as planned. The food and drinks on board are free and they are an abundance of snacks, much more than we dreamed. The flight attendants are excellent
Contras: No. Keep up the good work!
avaliação de
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10,0
Prós: Premium economy was perfect, smaller cabin with less people, great flight.
avaliação de
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8,6
Prós: Crew was great!
Contras: The scone and roll were blah and dry - and so much bread in one meal!!! My seat charger didn’t work :(
avaliação de
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10,0
Prós: Craig in first cabin flight crew was amazing. :))))
avaliação de
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10,0
Prós: Crew was super helpful and kind. Pesto pasta was the best airplane food I’ve ever had in coach.
avaliação de
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10,0
Prós: Excellent airline
Contras: The business seats could have been wider. I have sat on business class other airlines and the seat was a bit wider but overall still great experience
avaliação de
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10,0
Prós: Everything! From check-in all the way to the landing of the plane I was really satisfied! There were a couple crew members that really made the flight feel so at-home/friendly that one could not help but just smile and relax in the flight. Awesome job crew on Flight VA69!
Contras: I wish my partner and his family were with my parents and I on the flight to enjoy the experience we had as well.
avaliação de
-
10,0
Prós: The crew was amazing and effiecent. Had weather delays, bag got left, but got it the next day.
avaliação de
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9,2
Prós: The crew were lovely and the seats were ok.
Contras: Not a lot to Improve on to Be fair
avaliação de
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10,0
Prós: The crew on Virgin Atlantic was superb!
avaliação de
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8,6
Prós: The crew were really nice and seemed to genuinely care about the passengers, were approachable and were very happy to chat with passengers and help them out.
Contras: The food options always seem to run out by the back of the plane and this time didn't match the menu they gave me at the start of the flight, not that I minded because the option I was given was pretty tasty.
avaliação de
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8,6
Prós: The crew was outstanding and the good choices were excellent
Contras: The flight was late( not their fault) and there were several technical difficulties with the A/C and entertainment system
avaliação de
-
10,0
Contras: Nothing
avaliação de
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9,0
Prós: The roomie seats, the USB port, and in flight entertainment
Contras: Child free section
avaliação de
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9,0
Prós: The business class seats are the best we’ve had. Plenty of room, nicely laid out, good organization design. The blankets were fluffy and very comfortable. Crew was super attentive and friendly. For such a long flight, it was very pleasant, will highly recommend.
avaliação de
-
10,0
Prós: Great crew, comfortable and smooth flight
avaliação de
-
9,0
Prós: As usual, punctual flight with friendly crew.
Contras: Pity the wifi in international flights isn't complementary (or at least a basic connection like on domestic flights).
avaliação de
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9,0
Great value for price!
Prós: Boarding process was very efficient and crew was very pleasant and helpful. Seats were reasonable for economy.
Contras: Meals were very small but tasty. Movie options were random but enough to keep you occupied.
avaliação de
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10,0
Great
Prós: Meals were excellent and plane was very clean. Economy delight is definitely an upgrade worth considering with extra leg room and space in front of you in general.
Contras: Boarding can get crowded so don't be in a rush
avaliação de
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9,3
Contras: My bag was damaged in transit
avaliação de
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8,3
Prós: Very friendly crew. We boarded about an hour before so we were ready to go well before time.
Contras: The economy seats are not that comfortable and the screen for entertainment is sometimes difficult to use.
avaliação de
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7,6
Prós: the crew was very polite and professional.
Contras: the aircraft is small and confined, only two toilets for the entire economy level passengers for a 6 hour flight. the online entertainment lacks variety and the food was okay.
avaliação de
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7,3
Prós: Speedy boarding and good locker space
Contras: Lack of room in seat especially with seat in front reclined.
avaliação de
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8,3
Prós: Great crew. Very kind and efficient.
Contras: American carriers seem to enjoy poor seat ergonomics.
avaliação de
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8,0
Prós: The food was good. The lane was comfortable
Contras: The flight was nearly full, and the 767 is a large aircraft. I think it would be preferable if Virgin Atlantic would board the plane by zones, similar to other airlines.
avaliação de
-
7,0
Prós: Not crowded. Crew was good.
Contras: Not taking a bus to board the plane.
avaliação de
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7,6
Contras: We were bussed to the plane, there were long dark hairs on my pillow, and they are generous with snacks at close intervals, but the food could be much better. The ideas are cute, but the actual food is pretty basic, which is disappointing for Virgin, who I hold in high regard. Or did.
avaliação de
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8,3
Prós: The crew was very good and there was enough leg room.
Contras: The dinner option was underwhelming.
avaliação de
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6,6
Contras: Media screens are old and miscalibrated. Selection was decent. Food is probably average for the industry which to me is worse than fast food.
avaliação de
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8,3
Prós: Crew were wonderful when I was nauseous from turbulence
avaliação de
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7,2
Contras: Poor communication about the reasons for our 4 hour delay. Also, we purchased Economy X, which should have given us priority boarding, but we were told we had to stand in the general admission queue.
avaliação de
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6,3
Prós: Nice crew
Contras: Comfort. Seats were very uncomfortable with absolutely NO leg room. I fly a lot and this was one of the WORST leg room experiences I had.
avaliação de
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5,0
Prós: Crew was generally nice and caring.
Contras: Of course coach seat was not super comfortable. And speaker and screen at my seat did not work.
avaliação de
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4,6
Prós: Crew was nice
Contras: Screens have poor color quality Seat too small Legroom cut into by electronics box Row 45 next to bathroom and no windows
avaliação de
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5,6
Prós: There was one stewardess that really made the trip feel less "restricted" in the way she would greet, talk, serve, and just being what I always experienced good international flight staff to be. I wish I was able to get her name so I can praise the airlines for hiring such a great staff like her.
avaliação de
-
0,0
Contras: There was a medical issue and Virgin Atlantic refused to accept the ticket code - for any price - toward a new ticket. I paid for a new ticket and took another airline.
avaliação de
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4,3
Contras: Seats were really old and outdated
avaliação de
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5,3
Prós: Crew was attentive.
Contras: Tiny, uncomfortable seats with warn cushions.
avaliação de
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5,0
Prós: Crew was great. Flight was on time and crew helped the boarding process go smoothly. It was nice to get a beer or wine at no additional cost.
Contras: Seat was shockingly small, even for economy class. TV was poor quality.
avaliação de
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6,3
Contras: My tv screen could not show the movies
avaliação de
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6,0
Prós: crew was nice
Contras: First time flying with a partner through Delta, so they stuck us on a Virgin Atlantic flight meaning I didn't get my free Delta check in bag (a fee of $60 each way) when I have gotten it every other flight I have ever taken with them. It was also 2 whole hours late in boarding.
avaliação de
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6,3
Prós: It was empty so we were told we could move around in the empty seats
Contras: Food was basically carbs, carbs and more carbs (especially if vegetarian). Some diversity, please. Staff forgot requests on a couple of occasions (Economy Delight cabin).
avaliação de
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6,0
Contras: There is no entertainment, not really required on a short flight but nice when offered.
avaliação de
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2,0
Contras: I cancelled this flight online, then I called to let them know I was getting emails, but that I had cancelled. For two days I received emails about delayed flights and now this.
avaliação de
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4,6
Prós: I liked the movies
Contras: Crew helping everyone be more courteous to people sleeping. Group of guys being loud in the back of the plane while I was trying to sleep
avaliação de
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3,6
Prós: The boarding was fast.
Contras: For starters our cabin crew were the worst. The first service I had ask for a snack and no napkins. Dinner service was like just chucking food down in front of you. Then a stewardess looks me dead in the face and passed me for the drink service, then she said she thought I was asleep.
avaliação de
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2,0
Prós: The flight was so delayed I missed my connecting flight to jfk.
Contras: The flight was so delayed I missed my connecting flight to jfk.
avaliação de
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4,6
Contras: They have to uptade the airplanes
avaliação de
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2,0
Contras: Unfortunately because the flight was delayed 2 times I was going to going to miss my connect flight to London. So I canceled my trip. I would appreciate a refund as I don’t understand what all the delays were about
avaliação de
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4,6
2.5 hr delay Manchester
Contras: Getting home 5 hrs later than planned
avaliação de
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2,6
Potentially dangerous
Contras: Nobody was sat in the overwing emergency exit row seats for the whole flight (so nobody had been briefed on how to use them) and the tray tables for these seats were down during the flight effectively blocking the emergency exit in the event of an emergency. Potentially very dangerous
avaliação de
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6,3
itinerary was changed last minute by Virgin Australia, routing change
Contras: at last minute itinerary was changed.. instead of routing through Brisbane, was now routed through Sydney. Flight from Sydney to LAX was delayed by 4 hours, then missed flight LAX to LAS... overall long delayed arrival. Checked the route through Brisbane, and those flights we're all there, departed and landed all on-time... so wondering what the reason was for the change of the itinerary without a cause (no cancel or delayed flights through Brisbane)
avaliação de
Status do voo
Mapa de rotas da Virgin Atlantic
Rotas de voos populares
Voo
Origem
Destino
dom
seg
ter
qua
qui
sex
sáb
D
S
T
Q
Q
S
S
301
Nova Deli
DEL
Londres
LHR
103
Londres
LHR
Atlanta
ATL
300
Londres
LHR
Nova Deli
DEL
1
Londres
LHR
Newark
EWR
206
Londres
LHR
Hong Kong
HKG
21
Londres
LHR
Washington, D.C.
IAD
449
Londres
LHR
Joanesburgo
JNB
155
Londres
LHR
Las Vegas
LAS
23
Londres
LHR
Los Angeles
LAX
5
Londres
LHR
Miami
MIA
105
Londres
LHR
Seattle
SEA
251
Xangai
PVG
Londres
LHR
104
Atlanta
ATL
Londres
LHR
110
Atlanta
ATL
Manchester
MAN
2
Newark
EWR
Londres
LHR
207
Hong Kong
HKG
Londres
LHR
450
Joanesburgo
JNB
Londres
LHR
156
Las Vegas
LAS
Londres
LHR
24
Los Angeles
LAX
Londres
LHR
250
Londres
LHR
Xangai
PVG
109
Manchester
MAN
Atlanta
ATL
6
Miami
MIA
Londres
LHR
106
Seattle
SEA
Londres
LHR
22
Washington, D.C.
IAD
Londres
LHR
41
Londres
LHR
São Francisco
SFO
128
Nova York
JFK
Manchester
MAN
42
São Francisco
SFO
Londres
LHR
75
Manchester
MAN
Orlando
MCO
76
Orlando
MCO
Manchester
MAN
26
Nova York
JFK
Londres
LHR
25
Londres
LHR
Nova York
JFK
29
Londres
LGW
Bridgetown
BGI
158
Boston
BOS
Londres
LHR
157
Londres
LHR
Boston
BOS
412
Lagos
LOS
Londres
LHR
411
Londres
LHR
Lagos
LOS
33
Londres
LGW
Saint John's
ANU
30
Bridgetown
BGI
Londres
LGW
34
Saint John's
ANU
Londres
LGW
127
Manchester
MAN
Nova York
JFK
122
Boston
BOS
Manchester
MAN
121
Manchester
MAN
Boston
BOS
16
Orlando
MCO
Londres
LGW
86
Las Vegas
LAS
Manchester
MAN
65
Londres
LGW
Montego Bay
MBJ
85
Manchester
MAN
Las Vegas
LAS
66
Montego Bay
MBJ
Londres
LGW
15
Londres
LGW
Orlando
MCO
Principais rotas de voos
Principais aeroportos em que a Virgin Atlantic opera
- Aeroporto de Londres Heathrow (LHR)
- Aeroporto de Nova York John F Kennedy Intl (JFK)
- Aeroporto de Manchester (MAN)
- Aeroporto de Orlando (MCO)
- Aeroporto de Londres Gatwick (LGW)
- Aeroporto de Los Angeles (LAX)
- Aeroporto de Joanesburgo OR Tambo (JNB)
- Aeroporto de Boston Logan Intl (BOS)
- Aeroporto de San Francisco (SFO)
- Aeroporto de Atlanta Hartsfield-Jackson (ATL)
- Aeroporto de Las Vegas McCarran (LAS)
- Aeroporto de Seattle/Tacoma Intl (SEA)
- Aeroporto de Miami (MIA)
- Aeroporto de Xangai Pu Dong (PVG)
- Aeroporto de Hong Kong Intl (HKG)
Informações de contato da Virgin Atlantic
- VS Código IATA
- +44 (0) 7481 339184 Ligue
- virginatlantic.com Visite
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