Avaliações de viajantes
Avaliação geral
4,8
Regular
Baseado em 121 avaliações
Embarque
5,0
Conforto
4,9
Tripulação
5,9
Entretenimento
3,8
Comida
4,0
Pular para o conteúdo principal
Mais
Encontre passagens baratas na VietJet Air
Ida e volta
Econômica
Informações sobre a VietJet Air
| Código IATA | VJ |
|---|---|
| Rotas | 88 |
| Rota principal | Hanói Noibai a Cidade de Ho Chi Minh |
| Aeroportos em que opera | 18 |
| Aeroporto principal | Cidade de Ho Chi Minh |
Avaliações recentes
Avaliações dos viajantes
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2,0
Prós: Worst Airline Ever
Contras: Vietjet needs to update their refund policyavaliação de
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5,0
Contras: We left 1. 5 hours late! The only food on the plane was prepackaged chemical foods and the only vegan option was a porridge they pour water over ($2).
avaliação de
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4,6
Prós: N/A
Contras: Get more Customer Services training for the better and for the next level of international services provider....avaliação de
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5,5
Contras: Flight was delayed - be on time
avaliação de
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2,0
Contras: Avoid at all costs. Delayed both ways. On the way out of Danang they would not even tell us what time the flight would be departing despite numerous passengers asking. On the flight, a crew member stepped on my foot with her heel. My foot was NOT in the aisle, she has stepped in to get past a colleague. She didn’t even stop to apologize. Her colleague apologized and said I’ll get you a glass of water. She returned after a good 30 minutes with a paper cup of water. There was no enquiring how I was or if I needed anything. Will NEVER fly them again!
avaliação de
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6,0
Prós: Crew was average, need to brush up on geography. One crew member announced that we have arrived to the city of Quang Nam, instead of province of Quang Nam.
Contras: Take off on time, not 45 minutes late.avaliação de
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4,6
Late flight
Prós: Clean plane
Contras: Lateavaliação de
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10,0
Prós: The food is good. Air crew is nice.
Contras: Worth for money we paidavaliação de
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6,0
Prós: Vietjet’s staff are always attractive, smiling, and friendly. I like the double embarking and disembarking process.
Contras: I hate Vietjet’s restrictive luggage policies. I had to repack everything at the ticket counter to match the 7 kilo restriction and one carryon limit. On every other airline the way I pack is acceptable. Then I was given a window seat with no window. It was in the exit row. Terrible!avaliação de
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4,6
Prós: Nothing
Contras: Boarding on time instead of delay twiceavaliação de
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2,0
Prós: delay
Contras: should be on timeavaliação de
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3,3
Contras: I was charged for a medical device (CPAP) to carry it onboard the plane. Never had to pay before on any flight as FAA permits medical devices for free.
avaliação de
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10,0
Prós: The crew was very nice and helpful, comfortable seats and the airline seemed well run for a discount carrier.
avaliação de
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7,5
Contras: Getting to and from the plane, they use a bus and only had one bus so we was packed in like cattle on a truck
avaliação de
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5,2
Contras: Airport reception is inexperience, could provide us the info we need. Luggage charging 2 for 70kg which is retarded. If you pay online or declare online it gives you discount, unfortunately that doesn’t work on visitors. The check innprocuedure was ineffective and waste lots of time
avaliação de
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8,0
Prós: Fast and efficient and low cost budget
avaliação de
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5,3
Prós: Nothing really impressive.
Contras: The online boarding procedures was unavailable for non- Vietnamese. No reminder to tell us which terminal and cause me delayed to the flight, the airport reception was inexperience send me to a wrong terminal. Luggage charging was bad. If you declare online gives you half price and it doesn’t workavaliação de
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2,0
Prós: Nothing
Contras: Customer service. Not helpful at all. They were more interested in getting rid of us. There was a man in a wheelchair who injured his leg in a bike accident. He needed to get to Vietnam for medical help. They told him they couldn’t accommodate him. They also refused to give helpful. They just left him. Your airline is run by heartless people. I would never recommend Viet jet to my worst enemyavaliação de
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3,3
Sardines and no water
Contras: No free water on a 5 hour flight. Poor choice of snacks to purchase. No leg room. Chaotic at boarding time. Expensive for the serviceavaliação de
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4,6
Prós: It was on time for a change
Contras: The seats are uncomfortable. We requested 2 aisle seats. Given the ok, and then found out we were seated window and middle. How did that get lost in translation?avaliação de
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3,5
Vietjet disappoints again
Prós: It was a direct flight to Phuket
Contras: Flight was delayed for 2 hours, then didn't board for another 45 minutes after that. We were given a mediocre coffee or soft drink in a lounge, no food. Basically the afternoon at Patong was wasted because we didn't arrive until after 5pm. Vietjet is renowned for this sloppiness and persistent delays.avaliação de
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4,0
Contras: Delays with no explanation or expected timing
avaliação de
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8,0
Prós: Quick flight
Contras: It was a quick flight from dalat to hmc. So I didn't expect a lot. But they charged for water and there were no tv's.avaliação de
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6,0
Smallest seat pitch I ever had. Make seats so that they don't recline
Prós: Flight Cree good
Contras: Seats, no jet ways to board or deplaneavaliação de
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3,6
Contras: Baggage policy ridiculous. I was prepared bc I’d heard about the 7g rule but still had me running around almost missing the flight to pay the fee at a different location than the check in desk. The other location had staff on a break. Then no one else at the check in wanted to accept payment so that I could move on to boarding. Staff not friendly about the whole process.
avaliação de
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2,3
Contras: Crew members playing video games while waiting on the Tarmac.. very unprofessional.. driver of shuttle should be fired for not paying attention...
avaliação de
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3,5
Prós: Plane was clean and boarding was efficient. Good value. Flight was on time.
Contras: Online booking experience was confusing as I was rerouted to Kiwi. Tried to pay for both bags at time of booking but was told due to a technical issue I had to pay at the airport. When checking in was forced to pay in cash. More of an inconvenience and caught us off guard. Plane was old and seats were very small and uncomfortable.avaliação de
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6,3
VietJet Hai Phong to Da Nang
Contras: No online check-in. Flight was late. No legroom.avaliação de
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4,0
Consistency goes a long way
Contras: Flight was delayed an hour and a half without any information as to why. Major grievance was baggage policy. My wife and I have been traveling Asia for the last 7+ month and taken 35 flights to 10 different countries. This is the ONLY time we were told we needed to check our bags (which are both soft-sided and weight ~7kg). Apparently our small backpacks also counted toward the carry-on limit, which would have been fine if not for the following two contradictions: this was our THIRD flight with VietJet Air (one from Siem Reap to Hanoi, Hanoi to Da Nang, Da Nang to Ho Chi Minh) and we didn't have to check baggage the first two. We also saw at least half a dozen people get on our flight with either bags larger than ours, or carrying three pieces of luggage. Either enforce all the rules for everyone, every time they fly the airline, or not at all.avaliação de
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6,5
Boarding DELAY
Prós: Good pilot and crew, comfortable seats because we were given the ones right behind the exit row seats with some leg room.
Contras: Our original flight time was delayed the first time, and then it got delayed AGAIN about 45 minutes after we got to the airport!avaliação de
Status do voo
Mapa de rotas da VietJet Air
Principais aeroportos em que a VietJet Air opera
- Aeroporto de Cidade de Ho Chi Minh (SGN)
- Aeroporto de Hanói Noibai (HAN)
- Aeroporto de Da Nang (DAD)
- Aeroporto de Haiphong Catbi (HPH)
- Aeroporto de Vinh City (VII)
- Aeroporto de Dalat Lien Khuong Intl (DLI)
- Aeroporto de Can Tho (VCA)
- Aeroporto de Hue Phu Bai (HUI)
- Aeroporto de Nha Trang Cam Ranh (CXR)
- Aeroporto de Phu Quoc Duong Dang (PQC)
- Aeroporto de Qui Nhon (UIH)
- Aeroporto de Banmethuot Phung-Duc (BMV)
- Aeroporto de Tuy Hoa (TBB)
- Aeroporto de Dong Hoi (VDH)
Informações de contato da VietJet Air
- VJ Código IATA
- +84 1900 1886 Ligue
- vietjetair.com Visite
Dados sobre o status do voo, cancelamentos e atrasos fornecidos por Flightstats.com. Os dados da Flightstats podem conter erros. Confirme sempre a informação indicada aqui com a companhia aérea.