Prós: It was fast. Seats were decent
Contras: Late flight and slow with bags
Contras: Everything, but most of all, the persistent unpunctuality.
Contras: Flight was over an hour late, and bags started coming out ~15 mins late -- no apparent reason why in either case, just every step of the boarding/deboarding process felt slow. Caused me to miss my connecting flight. Staff didn't seem to be in a hurry to speed things up.
Contras: Check in line was very long
Contras: flight late half a hour
Prós: I will like on time
Contras: Please on time is very important About 8 days ago from Cusco to Arequipa my trip was 12 hours late, yesterday was almost 3 hours late why? Without lunch Bye Wilian
LCP - Never again.
Contras: No communication on delayed, inaccurate information. Flight Attendants are rude. Never again on LCPeru. Worst airline ever.
Contras: Problems to check In (too slow), and the fly finally departuted late. Unconfortable seat
Inconsistent staff, frequent delays
Contras: The initial crew was adamant that everyone is allowed one personal item and one carry on. When we arrived at the gate, one attendant said we could only have one and made us check our small carry ons while the adjacent attendant let everyone one with the previously specified two carry ons. When we asked about this, the woman said she didn’t have time for questions and was very rude. This was after 3 delays with no specific reasoning given. I have flown with this company three times in the past because the times were convenient and have expericed delays EVERYTIME. I should have learned my lesion but kept trying to give them the benefit of the doubt. Not anymore. This airline is terrible
Prós: Nothing will never fly this airline again
Flight was good but 1h.30mn late
Contras: Flight was delayed for 1h30mn without explanation. It was a long day for us considering we were at the airport at 8.30AM for an 11AM flight. Even after online checkin the queue to drop bags off was very long
A good airline with good prices
Prós: I have flown LC Peru many times over the years here in Peru. Especially to regions other airlines don´t cover.
Contras: The website check in won´t work.
Contras: This is a cheap airline. They use old planes. Boarding is confusing. Communication about delays is terrible. Every LC peru flight we took was delayed.
Prós: I did not like anything about the flight.
Contras: Everything was wrong! They did not communicate with us and we were stuck in Cusco from 8am-4pm. All other airlines were moving and getting their customers back to Lima yet LC Peru gave no viable justification for the bad experience.
Flight was cancelled Dec5 notification sent to spam
Prós: That they comp'd me a ticket on Peruvian that day so I wouldn't miss my connecting flights to the USA
Contras: The fact that they were barely willing to acknowledge customer support phones were not answered, main office in Pulcallpa was closed, just terrible.
LC Peru had the worst delays in the airport!
Contras: Entire airport was delayed an hour or two yet LC Peru was the very last to leave. Flight was delayed over 5 hours, never got any information until I went up to a stand to ask. Horrible experience. Missed my connecting flight, and was forced to rebook and pay the difference in fares!
Need to be disbanded
Contras: No consideration of anyone's time. No communication whatsoever and really should not be operating. Buyer beware!
Contras: The flight was delayed for over 10 hour's with little information available and many stranded passengers left wondering while several other flights left on time
Prós: Relatively quick boarding. Surprisingly plenty of overhead bin space, and a good smooth quick flight.
Contras: Arrived later thsn expected missed my connection
Prós: i didnt like anything
Contras: my flight to go to lima was delayed 4 hours, and to come back to Trujillo was change the schedule and later delayed. this airline suck!
Prós: Boarding was pretty quick. Surprisingly, not very many passengers had carry on luggage which helped the boarding process immensely!! Nice smooth pretty flight into Cusco.
Prós: Inexpensive price, able to check in luggage without additional charges
Contras: Flight info was not displayed on screen, even one hour before departure time. After speaking to many people at the airport, I found out the flight was delayed about 90 minutes. Very disorganized airport and airline. All announcements and screen were in Spanish, which we did not understand.
Contras: Flight was late and there wasn't enough information given.
Wouldn’t let me fly
Prós: Nothing !!!
Contras: When I arrived at the airport I was told I couldn’t fly even though I had a reservation. They said the plane was too heavy and they couldn’t accommodate any more passengers even though there were a lot of seats available. They basically screwed a lot of passengers and as I had connecting flights to make I had to scramble to buy a ticket with a different airline. No apology forthcoming !!!
Never made it onto the flight
Contras: I arrived at the airport 1 hour prior to flight departure time. Stood in line for an additional five min. Was then told that the flight has been closed already. My friend who had a flight earlier than mine was able to check into and board her flight. I bought a one way ticket on Lat airline for a flight that left before my original flight time and had time to check in and board also. This was the worst experience. The agent at the desk was not helpful- he said you should’ve checked in online.
WORST EXPERIENCE EVER!
Contras: THIS IS YOUR WARNING! DO NOT FLY LC Peru! After being in the airport for 7 hours they CANCELLED our flight and gave us no reason and NO REFUND. Two days later we had to use another airlines to make it back to Lima.
Contras: This airlines has horrible customer service and seems unsafe too. They cancelled flights multiple days in a row without cause and weren’t helping people with refunds or rescheduling. One day they just said cancelled for rain. I ended up buying a return flight with Latam after my friends’ flights were cancelled just before boarding without explanation. Do not use LCPeru.
Left high and dry
Contras: Flight cancelled at last minute after checking in and waiting around for o’clock two hours. The stated reason was ‘weather’. Had to buy new tickets on another airline for the next day- will never fly with them again.
They cancelled my flight for no reason. Do not fly with this company
Contras: They cancelled my flight due to "weather" while other airlines were flying out. They messed up the rest of my plans, my connecting flight, and did not want to compensate anyone. Do not fly this airline.