Hawaiian Airlines (HA) - Voos, avaliações e política de cancelamento

Código IATA	HA
Rotas	135
Rota principal	Kahului a Honolulu
Aeroportos em que opera	45
Aeroporto principal	Honolulu

Avaliações recentes

Avaliações dos viajantes

1307

678

465

153

103

5,3

Contras: Hawaiian airlines handling of canceling flights due to the virus was not good. They just canceled without notice or help on putting me on another flight home. JetBlue was amazing and took care of everything for me. If it wasn't for JetBlue notification of canceled flights, and a manager taking care of rebooking for me, I would not have made it home to Hawaii. Hawaiian airlines was no help at all

Avaliado em mar 2020

avaliação de
10,0

Prós: Awesome airlines. Everything was very comfortable

Contras: I was very pleased with their services

Avaliado em mar 2020

avaliação de
10,0

Prós: Very nice flight and helpful agents

Contras: Free drinks? No they didnt have them but that would've been nice

Avaliado em mar 2020

avaliação de
10,0

Prós: What a great flight! The crew, the food, the seats, the entertainment, EVERYTHING! Thank you!

Avaliado em mar 2020

avaliação de
3,0

Contras: Plane had no fuel so we had to wait 2 hours For it to refuel elsewhere. Then the crew ran overtime so we had to wait 3.5 hours for a new crew. From exactly where the plane had refuelled

Avaliado em mar 2020

avaliação de
6,0

Prós: Friendly crew, efficient.

Contras: Check in with partner airline was super glitchy

Avaliado em mar 2020

avaliação de
10,0

Prós: First class was super comfortable!

Contras: If there was eggs with the breakfast

Avaliado em mar 2020

avaliação de
10,0

Contras: I loved the extra space on the plane and that food was served, as well as drinks and snacks. The whole experience was a wonderful welcome to the islands!

Avaliado em mar 2020

avaliação de
7,6

Prós: Crew was excellent. Service and friendliness were outstanding. First class seats in are like cocoons with privacy and full recline seats. Individual IPads for personal entertainment; movies, TV and music.

Contras: Food was Hawaiian/Asian? Noodles, grilled Tofu, and marinated vegetables not to my personal liking.

Avaliado em mar 2020

avaliação de
8,5

Contras: Less uncourteous flyers

Avaliado em mar 2020

avaliação de
9,6

Prós: The crew was kind and friendly

Contras: Cushions could have been better. Butt got sore

Avaliado em mar 2020

avaliação de
10,0

Contras: Security screening in Maui was horrendous

Avaliado em mar 2020

avaliação de
10,0

Prós: Crew was amazing!

Avaliado em mar 2020

avaliação de
8,6

Contras: Getting through the ag inspection followed by security was a bear!!!

Avaliado em mar 2020

avaliação de
5,0

Contras: I dont like theyre checkin in process. Dont like that they dont have tablets and only rely in theyre app for entertainment. Prefer Alaska for these reasons.

Avaliado em fev 2020

avaliação de
10,0

Prós: very friendly and helpful

Avaliado em fev 2020

avaliação de
9,6

Prós: Friendly staff and excellent service

Avaliado em fev 2020

avaliação de
4,6

Prós: The crew was ok the seats were not comfortable at all

Avaliado em fev 2020

avaliação de
7,3

Prós: Crew was amazing

Contras: Seats were very uncomfortable for a long flight

Avaliado em fev 2020

avaliação de
7,3

Prós: Yes seat is comfortable

Contras: The Food

Avaliado em fev 2020

avaliação de
5,3

Contras: Seats too close together, barely recline, have to use own device to watch a very limited selection of programs

Avaliado em fev 2020

avaliação de
9,0

Contras: Waive change fees

Avaliado em fev 2020

avaliação de
8,3

Prós: New airplane. Ability to use my own device to view entertainment.

Contras: No vegetarian hot food options.

Avaliado em fev 2020

avaliação de
9,6

Prós: Crew was helpful and super friendly.

Contras: Breakfast sandwich needs to be better, not everyone likes pepper cheese.

Avaliado em fev 2020

avaliação de
4,3

Prós: The crew was courteous

Contras: Everything else, from the broken Monitor, to the awful food everything else was terrible

Avaliado em fev 2020

avaliação de
5,6

Prós: The temperature was comfortable. I liked the movies provided.

Contras: I didn't like having to use my own device for on flight entertainment. My phone is too small for the space provided making it a little awkward to watch a movie. I also felt very cramped and didn't know there wouldn't be a window in the seat ahead of the emergency exit row. Also, I have food allergies so the food provided I could not eat. The main meal hit 2 major allergens (wheat and eggs) and even the first snack, potato chips, had wheat in them!

Avaliado em fev 2020

avaliação de
8,6

Prós: Great compared to other airlines food needs work

Contras: The food is disgusting

Avaliado em fev 2020

avaliação de
8,0

Prós: I liked how welcoming the environment was. I also liked the wide variety of entertainment.

Contras: I have many food allergies which meant I couldn't eat a single thing that was served. Also, there was a lot of advertisement.

Avaliado em fev 2020

avaliação de
8,3

Prós: The flight, seats and crew was nice.

Contras: The boarding did not seem smooth and the food is not very good unless you buy something.

Avaliado em fev 2020

avaliação de
8,0

Contras: inflight wifi should be provided.

Avaliado em fev 2020

avaliação de
8,0

Prós: The seat was fantastic, the crew were great.

Contras: There was no entertainment for my seat, or the seat next to mine.

Avaliado em fev 2020

avaliação de
4,0

Prós: crew was nice, but did not come around enough to pick up trash.

Contras: entertainment system didn't work, food was mediocre

Avaliado em fev 2020

avaliação de
10,0

Prós: Crew was amazing, great service

Avaliado em jan 2020

avaliação de
9,3

Prós: on time, clean, excellent crew.

Contras: Please offer vegan options on your mainland flights. I know this is offered on international flights, so you are aware.

Avaliado em jan 2020

avaliação de
3,3

Prós: I like the ability to have an upgraded seat, and also the staff is very kind and warm

Contras: They really need to try and put a passengers with small children or infants in one part of the plane. These parents aren’t held to any modicum of manners or basic respect for the other passengers around them. If I say something I’m the awful person, when I paid the same amount if not more than that awful child who kicked the back of seat and screamed the whole 5 hrs home. I’m not talking new parents navigating a baby and crying, that’s gonna happen. I am talking about the hideous humans who have decide to have children and check out on being a parent. It’s effing miserable.

Avaliado em jan 2020

avaliação de
9,3

Contras: The trip went like clockwork and the flight attendants were very friendly and helpful. It was a very long flight but we got 2 meals and all non-alcoholic drinks at no extra cost which was nice.

Avaliado em jan 2020

avaliação de
10,0

Prós: The seats were suprisingly comfortable for economy class and I am over 6 feet tall

Contras: t

Avaliado em jan 2020

avaliação de
8,8

Prós: Nice touch to have a blanket and pillow placed on each seat for our red eye flight from Honolulu to SF.

Contras: Couldn’t select our seats online when checking in. Had to wait in a long line at the gate to get our seat assignments from the gate agent.

Avaliado em jan 2020

avaliação de
9,6

Prós: Most everything!

Contras: Cabin was very cold!

Avaliado em jan 2020

avaliação de
7,5

Prós: Reasonably priced

Contras: More cushioned seats

Avaliado em jan 2020

avaliação de
10,0

Prós: Very polite and friendly crew.

Avaliado em jan 2020

avaliação de
10,0

Prós: Always a good ride.

Contras: Keep loud teenage girls from a 2 hour party at gate 21 and too loud on the plane. I know it's not really your fault but a public place in an airport is not the place for cards and other games with 6 girls sitting on the floor

Avaliado em jan 2020

avaliação de
10,0

Prós: The entertainment was nice. No need to download app.

Contras: The complimentary snack was nice. We don’t have that in the mainland coast to coast flights. Keep serving it.

Avaliado em dez 2019

avaliação de
10,0

Contras: Super helpful because I was in a wheelchair

Avaliado em dez 2019

avaliação de
4,3

Prós: Appreciate it was a direct flight. The crew was friendly. However on the return flight after my checked baggage with checked my electric Clippers were not return to buy bag. I wrote several emails and made several phone calls and received no response. I bought a replacement pair but they're not nearly as good. I'm very disappointed.

Avaliado em dez 2019

avaliação de
8,0

Prós: First class seats are great and so is the service

Contras: Food was horrible. Salmon appetizer was inedible and entree was weird. Definitely not a first class meal

Avaliado em dez 2019

avaliação de
10,0

Prós: Great crew even for such a short flight.

Avaliado em dez 2019

avaliação de
6,3

Prós: The views from the plane

Contras: A bit more room

Avaliado em dez 2019

avaliação de
6,0

Prós: The flight crew tried hard

Contras: A tiny amount of extra legroom. A 6.5 hour flight from seattle and I felt like I was in a tiny box.

Avaliado em dez 2019

avaliação de
8,6

Prós: Crew was great and kept us hydrated. Good free movies and nice Hawaii tv selections. Love the Hawaiian cooking show selections.

Contras: In seat monitor was a little loos and would slide out of position when watching it. Breakfast sandwich was free but the egg was a little grainy.

Avaliado em dez 2019

avaliação de
10,0

Contras: Short flight great friendly service.

Avaliado em dez 2019

avaliação de
9,2

Prós: Crew is so friendly

Contras: Drink and snack selection in first

Avaliado em dez 2019

avaliação de
8,0

Prós: The crew was great! Food was not bad.

Avaliado em dez 2019

avaliação de
10,0

Prós: layover time is short. Transfer gate is very convenient.

Avaliado em dez 2019

avaliação de
10,0

Prós: Great flight great crew

Avaliado em dez 2019

avaliação de
6,3

Contras: We should have been told in Boston that we need visa to Australia, not an hour and a half before the flight

Avaliado em dez 2019

avaliação de
9,3

Contras: More leg room.

Avaliado em dez 2019

avaliação de
10,0

Prós: Amazing crew. Friendly n provided excellent service

Avaliado em dez 2019

avaliação de
9,3

Prós: Crew name Sachi was excellent customer service.

Avaliado em dez 2019

avaliação de
9,2

Prós: Very pleasant and accommodating crew. On time.

Contras: Not crazy about the breakfast, but appreciated food.

Avaliado em dez 2019

avaliação de

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