Garuda Indonesia (GA) - Voos, avaliações e política de cancelamento

Código IATA	GA
Rotas	220
Rota principal	Jakarta Soekarno-Hatta Intl a Denpasar Bali Ngurah Rai
Aeroportos em que opera	63
Aeroporto principal	Jakarta Soekarno-Hatta Intl

Avaliações recentes

Avaliações dos viajantes

5,0

Prós: Comfortable seats

Contras: Cabin was very warm for a long time. Boarding could be more organized. Food - fish for main fish and tuna salad. I like fish, but really?

Avaliado em mar 2020

avaliação de
5,0

Prós: The seat was comfortable enough.

Contras: Boarding is disorganized. Food wasn’t heated properly so the fish just had coagulated oil coating it.

Avaliado em mar 2020

avaliação de
10,0

Prós: Departure and arrival on time. Pleasant, attractive and efficient crew. Decent choice of entertainment for domestic flight. Baggage delivered after only 15 minutes of arrival at baggage belt. Overall great!

Contras: Passengers push from the back to leave the aircraft and don't like to allow you to enter the exit line so you also have to push your way in. Very rude and sad most travelers are so impolite.

Avaliado em mar 2020

avaliação de
6,3

Prós: Everything was on time.

Contras: Entertainment and especially food

Avaliado em fev 2020

avaliação de
6,0

Prós: Crew is professional

Contras: The interior in the air craft need seriously to be refreshed.

Avaliado em jan 2020

avaliação de
2,0

Contras: I had gotten two tickets.I didn't book two tickets for one trip.Please give me back my money.

Avaliado em jan 2020

avaliação de
7,0

Prós: The plane was 3 +3 so it was small. The flight crew were sweet.

Contras: The movies were limited,. There was no vegetarian option, only meat. The food was pretty basic and pretty bland.

Avaliado em dez 2019

avaliação de
4,3

Contras: Nona

Avaliado em dez 2019

avaliação de
8,0

Prós: Crew was great

Avaliado em nov 2019

avaliação de
8,3

Contras: Flight departed one hour late due to late arrival. There should have been more information updates provided to waiting passengers at the airport.

Avaliado em out 2019

avaliação de
9,6

Prós: Flight was just 10 minutes late so not bad. Smooth flight with courteous flight crew and attractive flight attendants. Great choice of in flight films. Watched 2!

Avaliado em out 2019

avaliação de
6,3

Prós: Crew was better

Contras: Improve food quality. Garuda is moving backward in quality of food.

Avaliado em out 2019

avaliação de
5,3

Contras: It's impossible to contact them to arrange infant seats, their HK office phone number rings out and isn't manned and the other country offices keep on redirecting our queries there. They also changed and cancelled our flights 6 times.

Avaliado em out 2019

avaliação de
4,0

Prós: Crews are friendly

Contras: Delays should be reduced

Avaliado em out 2019

avaliação de
7,0

Prós: Food was nice

Contras: Small plane, crew did not help with trouble lifting putting bag in overhead compartpent (almost fell on heads), passengers with children and elderlies were not boarded first though blasted on speakers at start of boarding at gate.

Avaliado em out 2019

avaliação de
10,0

Prós: Big plane, excellent entertainment on seat, excellent food, nice crews.

Contras: Passengers with children & elderlies should be boarded first for priority, for strict implementation.

Avaliado em out 2019

avaliação de
3,3

Contras: Flight GA321 was delayed in Surabaya for almost 3 hours. We came as transit passengers from Denpasar to Jakarta as our final destination and stranded in Juanda airport.

Avaliado em set 2019

avaliação de
2,0

Prós: Crew was good on flight and food was delicious.

Contras: Weather delays but worst was that crew staff couldn’t notify us of times. Caused me to miss work today and had 2 major delays to and from

Avaliado em set 2019

avaliação de
7,6

Contras: It was ok

Avaliado em set 2019

avaliação de
10,0

Prós: The snacks, staffs and the seat were amazing. Garuda never fail me.

Avaliado em ago 2019

avaliação de
9,2

Prós: The flight was in time. Boarding didn’t take long. Crew was friendly and worked fast distributing snacks for a 25-minute flight. In-flight magazine is informative and colorful.

Contras: Phone check-in until 1 hr before departure would’ve been helpful.

Avaliado em jul 2019

avaliação de
10,0

Prós: The crew were very friendly and accomplished. The in-flight entertainment was great. If the opportunity presents itself, I’ll defini fly Garuda Indonesia Airlines again!

Avaliado em jul 2019

avaliação de
10,0

Prós: Comfortable seat and very welcoming crew. It was an hour and half flight and received a delicious snack, water and personal entertainment.

Avaliado em jun 2019

avaliação de
7,2

Prós: On time, clean aircraft

Avaliado em jun 2019

avaliação de
10,0

Prós: Everything was good

Contras: Baggage claim in Bali very slow

Avaliado em jun 2019

avaliação de
2,0

Contras: Flight was rescheduled 2 1/2 hours later at last minute, with no opportunity to reschedule to an earlier flight. I needed to catch an early morning flight from Jakarta the next morning, meaning I got only 3 hours of sleep at my hotel instead of over 5 hours.

Avaliado em jun 2019

avaliação de
7,5

Prós: On time smooth flight

Avaliado em jun 2019

avaliação de
8,3

Prós: The crew was super nice and I felt comfortable during the 6h flight

Avaliado em mai 2019

avaliação de
8,8

Prós: The cabin crew was great!

Avaliado em abr 2019

avaliação de
7,3

Prós: Flight was not full. Had open seats around me so it was comfortable.

Contras: Food. Red eye flight served a very low quality snack upon takeoff. Breakfast before landing was a little better.

Avaliado em mar 2019

avaliação de
10,0

Contras: Keep going with the excellent job, Garuda

Avaliado em mar 2019

avaliação de
4,8

Prós: None

Contras: Too cold in the aircraft !! So so cold

Avaliado em fev 2019

avaliação de
9,6

Prós: Um dos melhores vôos que já peguei. Surpreendente

Avaliado em fev 2019

avaliação de
8,0

Prós: N/a

Contras: N/a

Avaliado em fev 2019

avaliação de
0,0

Prós: Void Jancok

Contras: Void Jancok

Avaliado em fev 2019

avaliação de
8,3

Happy flying with Garuda

Prós: Excellent cabin service

Contras: All seats need to be renewed urgently

Avaliado em dez 2018

avaliação de
2,0

Avoid Garuda

Prós: Nothing 2 hours late Had to watch commercials on the seat tv screen.

Contras: I will make it a point to avoid Garuda Really has gone down hill. I think it is overpriced for the bad service and 2 hours late. Better to pay half the price and take another airline.

Avaliado em dez 2018

avaliação de
10,0

Prós: Amazing in business class

Avaliado em nov 2018

avaliação de
10,0

Prós: Everything! The employees are curteous. The entire flight is inclusive. You are able to pick your seats without any extra expense.

Contras: There is nothing not to like.

Avaliado em nov 2018

avaliação de
10,0

5 star service

Prós: Food and beverage service

Contras: 45 minutes delayed when departing

Avaliado em nov 2018

avaliação de
9,3

Contras: No TV on cjr1000

Avaliado em out 2018

avaliação de
8,0

On time

Prós: Fast boarding

Contras: Food is low quality. Nothing special.

Avaliado em out 2018

avaliação de
10,0

Prós: I LOVED the Flight Attendants' uniforms. Smile!

Avaliado em out 2018

avaliação de
10,0

Prós: As above

Contras: Nothing

Avaliado em set 2018

avaliação de
8,3

Prós: On time and good service from. Cabin crew

Avaliado em set 2018

avaliação de
10,0

Contras: Cabin temperature was very cold

Avaliado em set 2018

avaliação de
4,0

Your time tables

Contras: I didn't like your time tables where you use only 12 hrs. It's okay to go all the way to 24 instead of 12/12 I had to rebook my ticket at additional expenses

Avaliado em ago 2018

avaliação de
7,0

Prós: Flight was comfortable enough. Nothing special, but got me safely to my destination. Service was good, plenty of food

Contras: Meals were just okay. I flew Cathway last month abd their food was better, plus they gave us hagendaz ice cream which was a major happiness booster.

Avaliado em ago 2018

avaliação de
5,3

Prós: Although not asked, I was reseated to a front row seat, which has more space.

Contras: Delay of 30 minutes without any explanation. Contrary to other times, the food was tasteless.

Avaliado em jul 2018

avaliação de
6,3

Prós: Boarding on time, efficient flight, handled well, on time at destination.

Contras: Long check in queue, many counters closed, counter staff seemed very busy with talking to their colleagues while checking in passengers. I am used better from Garuda.

Avaliado em jul 2018

avaliação de
10,0

Short flight with prop

Prós: Service.

Avaliado em jul 2018

avaliação de
10,0

Leg room very good in economy, all else super

Prós: Just a very nice. flight. No worries.

Avaliado em jun 2018

avaliação de
7,0

Beautiful views, arrived early

Prós: We were the only flight at the airport and got to walk out to the plane and board directly. Ground crew lined up and waved good-bye as we pulled out to runway. Very friendly attendants. No wait, arrived 10 minutes early.

Contras: Small seats and minimal food and drink options but the flight was only 90 min so not important.

Avaliado em mai 2018

avaliação de
6,6

Contras: Delayed

Avaliado em mai 2018

avaliação de
7,0

The food makes thus

Prós: Probably the best food I’ve had on a business class flight.

Contras: Entertainment just OK. Garuda lounge in Bali dire

Avaliado em mai 2018

avaliação de
7,6

Efficient travel

Prós: Clean, proper plane.

Contras: Unhealthy food, full of sugars and fat.

Avaliado em abr 2018

avaliação de
7,3

Contras: Plane was delayed

Avaliado em abr 2018

avaliação de
8,0

Smooth flight to Bali

Prós: Smooth flight on time including lunch service. Good entertainment system. Friendly attentive crew.

Contras: Low quality food. On arrival in Bali walked a long way inside terminal down corridors and up-down stairs without anyone guiding disembarking passengers and without signs guiding us. We even passed other passengers in the halls boarding their flights. So disorganized!

Avaliado em abr 2018

avaliação de
7,6

Good airlines

Prós: Service on board was good, Entertainment and seat comfort too

Contras: Too cold in the plane, chichen curry, always a risk to serve this in a plane your chef should know why. Dessert very poor.

Avaliado em abr 2018

avaliação de
8,0

Prós: Service and comfort during fly

Contras: A but delay

Avaliado em abr 2018

avaliação de

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