Hotéis em Chicago

Prós: Location and hotel itself.

Contras: Nothing

Prós: Very impressed with the no tip policy - pay staff well and reserve gratuity for exceptional and not expected service

Prós: Immaculate, amazing attention to details, superb house keeping staff, 24 hour room service with excellent food

Prós: Staff attentive and polite Spa facilities and staff were excellent Room spacious Bathroom nice Great with kids Loved having fridge and microwave

Contras: Loud music in room next door Elevators slow

Prós: The size of the room!

Contras: Furniture needs to be better kept.

Prós: Staff were friendly and helpful. Great location.

Contras: The restaurant wasn’t that good.

Prós: No complaints about property. Everything was beautiful. Staff nice.

Contras: I asked for a room that had a view and they gave me a room that faced a parking garage. Would have liked to be in a room in front of building. Didn’t use balcony much because of that.

Prós: Simply put, everything. From the moment we arrived the staff was wonderful, the ambiance was great and the decor, top notch. Did I mention the ‘A L’Orange Duck Wings, you have got to try these. We will be regulars here for the foreseeable future.

Contras: The only downside is the hot tub was down at the spa.

Prós: The eucalyptus steam room in the spa was wonderful! Also, the valet washed and vacuumed out my car!!

Contras: No! I absolutely loved everything!

Prós: The location

Contras: I and here for a relaxing time while at work. Huge inconvenience that my hotel never allowed me internet. I was never told that this particular room does not get internet service which was none because of previous complaints from front desk

Prós: Elegance, service from staff.

Prós: Location.

Contras: Drop off service was never available. Shower didn’t function properly. Computers were down which delayed are checkin.

Contras: The elevators are very slow and they go up when you want to go down. Its not onlynthe waiting time but the frustration.

Prós: I like that the bedroom is separate from the sitting area the location was great I would definitely book there again

Contras: No

Prós: Everything - our room was amazing! The sunrise over the lake was unforgettable. Location to absolutely everything was the best. Staff were very helpful and friendly. Room was very spacious and comfortable.

Contras: Nothing

Prós: Bed comfortable

Contras: Staff was terribly rude

Prós: I stayed with a group of friends. The suites were very clean, comfortable, cozy and felt like home. I plan to return again soon!

Prós: Great location and staff was friendly and helpful! The southern Barbecue restaurant was delicious.

Prós: Clean friendly environment. Centrally located.

Contras: The property was superb

Prós: Suite - very spacious saw

Contras: In room safe didn’t work. Reported it and it was fixed right away but broke again. Microwave in bottom cabinet - so it was difficult to access.Despite

Prós: Did not utilize

Contras: Due to tourist based crowd would suggest more staff at concierge desk. Missed a tour as nobody was available to check our bags.

Prós: Enjoyed the location and the staff was very nice!!

Contras: Room cleanliness and features a huge disappointment....Hair on the folded towels in the bathroom; Gross stains on the couch throw pillows; A microwave you have to get down on the floor to even operate; and the toilet paper dispenser is so far behind you, it twists your arm unnecessarily. This was not up to par for a Hilton and also for the room price!

Prós: Close to my surgery destination.

Contras: The restaurant wasn’t all that great. Good bar, though.

Prós: Big and comfortable room, very clean, the view from my room was amazing. Location is good.

Contras: It should have a bar open late.. lobby is pretty basic..

Prós: Staff were excellent, recognized us from 2 years ago. Great location, so convenient

Contras: Nothing

Prós: Very cozy hotel in the heart of Chicago. The staff are friendly and the rooms are comfortable. I especially liked the sheets and bedding.

Prós: Great location. Very comfortable.

Prós: Excellent location

Contras: Nothing

Prós: We love this hotel and we keep coming back.

Prós: Great location for all the places we wanted to visit. Near the bus stops and train station. Room was good enough and served the purpose- comfy bed!

Contras: It wasn’t as clean as it should have been.

Prós: Great location

Contras: mattress was hard and the dressers did not have any drawers to store clothes

Prós: Easy to get to Clean

Contras: Hardest bed I have ever slept on. Back killer

Prós: Bellman and front desk was fantastic. Loved the restaurant. Bathroom tub needs updating and torn chairs.

Prós: Great location and friendly staff.

Contras: Small and dark rooms.

Prós: Staff were very friendly & good location . Bed very comfortable.

Contras: No tea or coffee facilities in room & had to go downstairs & pay over the top prices for a cup of coffee. Had breakfast once in hotel & couldn't eat it overcooked & dried out.

Prós: Located in Magnificent Mile, close to Starbucks, Macy’s, taxi station in front. Enterprise close by.

Contras: Only two small elevators. Lousy internet access.

Prós: Loved our stay; fabulous deal on exec king suite that was HUGE. Very quiet and clean. Amazing location one block off Michigan where J Hancock and Cheesecake Factory are. A great find!

Prós: Pro - location. This hotel is located on the back side of the Hancock Building and just a few blocks from Lake Shore. Also, the bed was very comfortable and they supplied plenty of fluffy pillows which I love but is rare to get even if you ask.

Contras: Nothing terrible, just a lot of little things that will keep us from returning. 1. We booked a suite because we travel with our 13 year old son and the bathroom was the smallest I've ever seen in any hotel room we've ever stayed at. The living area of the room was huge. The bedroom one third of that size and the bathroom was about 4'x4'. 2. The bathroom was also low quality. Plastic toilet seat and lid...it felt like an airplane bathroom. The sink was barely big enough to wash my face. There was no door on the shower and we had to request conditioner. 3. There are only two elevators that each only accommodate about 3-4 guests and that's with no luggage. Between my husband and and son and I, we were barely comfortable and we are thin people. In the mornings there were lines in the hallways for the elevators and everytime one opened it was crammed full. We learned to take the stairs. 4. The A/C in our room was not adequate. It was lovely weather in Chicago... Around 77 degrees but we couldn't keep our room cool at night. It was too warm to sleep comfortably. 5. We were I town for pleasure, a quick family trip to a Cubs game and visit our favorite shops. Our alarm went of the first morning at 6am. I'm a light sleeper and that was it for me. Isn't that something that's on the housekeeping list? Turnoff the alarm? In all, it's not a terrible place to stay. But we go to Chicago a few times a year. With so many options out there, we likely won't go back to this one.

Prós: The bed was very comfortable. Staff was helpful - as soon as we parked a staff person greeted us and helped with our luggage.

Contras: We were “upgraded” to a suite but the room was in back of building and view out windows was alley and construction.

Prós: It was clean and perfect location

Contras: The hotel required some maintenance

Prós: Location super. Staff very friendly.

Contras: Room noise from restroom and air conditioning.

Prós: Breakfast was in a nearby Café on two of the three days. Breakfast counter in the hotel was limited and expensive in relation to the street Café. After some issues with the bedroom we were immediately upgraded to a larger room on an upper floor. It's a short walk to the lakeshore, from where the fireworks displays can be seen on Wednesday and Saturday nights.

Contras: Noise and vibration from the central ventilating duct made it difficult to begin to fall asleep. An attempt to reverse the sleeping position to the end of the bed exposed staining that required a complaint to be made to the Receptionist. We were allocated another room immediately. The original room was 812. Strength of wireless reception is reduced towards the top of the hotel. The hotel was originally built as a Condo Hotel and was poorly served by the furnishings installed by the developer during the construction boom time.

Prós: Super comfy bed; great location; helpful staff

Prós: Nothing! This hotel was filthy and the room was musty and damp. I tried to relocate to another room but it was the same. The bed was extremely uncomfortable. I would bet the mattress hasn’t been changed in years and years. The AC did not work. Would never stay there again. The health Dept should check it for mold.

Contras: Room was damp. Air conditioner did not work. Bed was old and extremely uncomfortable. Floor was not vacuumed. (See above)

Contras: Rooms need to be updated ASAP

Prós: No room service! Best thing is the vintage facade and location right off Michigan Ave

Contras: Service was lacking in total. Basic room service and maintenance would have changed everything. Gnats filled the bathroom!

Prós: A nice boutique hotel. I was upgraded to a spacious suite. Service is very efficient and friendly.

Contras: gym is small.

Prós: Location

Contras: The room, no room service, the television, the lack of any information. For instance, a small cup of coffee in the makeshift "cafe" is free to guests, who I ordered a medium I was not told this.