Hotéis em Chicago

Contras: No hot water in bathroom sink; no complimentary breakfast included

Prós: Beautiful hotel with lots of character. The staff was amazing.

Contras: The whole weekend was a big rap music event that was not disclosed prior to making the reservation. The hotel was quite noisy at times.

Prós: The view. Second, the bed was good. Third, the bathroom was clean.

Contras: No thermostat in room. Had to leave windows open in sub zero weather, it was so hot. Also, smoky with an ashtray in a supposed non smoking room. Very loud with sirens and police outside, bullhorns heard from 12th floor.

Prós: Room

Contras: Check-in took 30 minutes. The bar required ordering at the bar, which was no issue. I waited in line 30 minutes and bar tenders served all newcomers at bar instead of us in line. I will never stay here again.

Contras: House keeping staff was average.. Front desk staff was horrible. The room was not as expected. Paint peeling, wood was showing as the base boards. No face cloths.

Prós: The price is very good. The location is perfect for the needs of most travellers. The foyer and lower levels are lovely.

Contras: The hotel is slightly dated at least in terms of the entry level rooms. Upon arrival there was no one at reception for a good while.

Prós: Location

Contras: Out dated

Prós: The staff were very friendly and the building is gorgeous

Contras: The bed was so firm it was like sleeping on a sleeping bag on the ground, and only had 2 regular size pillows for a king size bed.

Prós: Very nice and beautiful interior. We loved the room for our girls trip.

Contras: Wish we could get a later checkout so we don’t have to walk around with our luggage for two hours before our flight.

Prós: Nice older historic hotel with a great view of grant park and Lake Michigan

Contras: Doors and hallways to rooms looks as though they needed painted

Prós: Location was very central and close to most of the touristy things to do. Is located opposite Grant Park and very near to Millennium Park. Many toiletries were provided free of charge, including a toothbrush (always handy in case you forget yours). There was ice cold water downstairs in the hotel, which we used to fill up our reusable bottles.

Contras: The hairdryer in the bathroom did not work and the room was too hot at times, with no way of turning the heating down. But apart from these two things, it was a really good stay.

Prós: Location is wonderful. Cozy room.

Contras: Bed was a little stiff, but fine.

Prós: Large spacious room. Nice view. Good location.

Contras: Noisy lobby, rather like an airport. Grey-and-brown color scheme rather drab. Low ceilings.

Prós: Breakfast bar on lobby level...staff excellent!!

Contras: Unable to get cab driver willing to take a party of. 5. 60- year old women to pinstrips for brunch!

Prós: Location, professional staffs

Contras: make sure there's notices about parking fee next time

Prós: Wonderful location

Prós: Very close to everything .

Prós: Very nice hotel excellent location easy to walk to all the downtown areas, the staff at the front desk are so very pleasant and make you feel most welcome!!!

Prós: Great location and service

Contras: Restaurant is good not great. 2nd floor bar is good.

Prós: I liked the closeness to all the attractions in the area. Hotel was welcoming and valet was amazing.

Contras: The beds are not the most comfortable.

Prós: Everything was great.

Contras: Great place to be.

Prós: Everyone was super nice and helpful!! The location was perfect to what we wanted to do and the view was perfect. We just came at the worse time bc of the coronavirus.

Contras: None

Prós: Great location and very close to some wonderful spots downtown. The Market, down in the main lobby, had a great selection of items to purchase.

Contras: The room was just a little small for the money and there was an odd sound we kept hearing. Almost like a jet flying over, or an elevator going up and down past our room.

Prós: Hotel staff very friendly and accommodating, room very clean nice location

Prós: Very good location from Airport/ to sightseeing spots Gorgeous lobby Relaxing bath tub Comfortable bed Baggage can be left before check-in/after check-out for free

Contras: No caffe maker/kettle in the room Expensive

Prós: Great hotel, great location.

Contras: The room was not that great but expected for the great deal we got.

Prós: The staff were super friendly and helpful.

Contras: The rooms listed had beautiful views, our room however, gave us a view of a brick wall, and a tiny stretch of street if you looked straight down and to the right.

Contras: I would appreciate information about parking (hotel or nearby garages) included on the website, along with prices for parking if possible.

Prós: Location

Contras: The restaurants inside closed early

Prós: In spite of the current virus situation the staff was accommodating and professional

Prós: The location is great and the lobby and building are beautiful.

Contras: The pool was closed due to repairs, which was really disappointing. We had to walk 1/2 mile to swim at another Hilton. Their idea of a King size bed is not a standard king size, maybe a California Olympian size? We have a King at home and this bed was much smaller. The room size and the bathroom were both very small and somewhat outdated.

Prós: A wonderful historic property. Close to train and museums. Lobby is over the top. Very helpful staff. Too bad Coronavirus shut all the sights. We’ll be back.

Contras: Potters Pub was just OK. Didn’t try the other restaurant off the lobby.

Prós: Location, bed, lobby

Contras: No coffee makers in rooms, no microwave in room, parking garage was hard to find

Prós: The Palmer House is a great, old hotel. Very friendly place and overall very good place

Contras: The bathrooms are a bit small, but somewhat difficult to deal with as it is a VERY old hotel. Go there for the history, not the size of the bathrooms.

Prós: I can't find one thing that I like about this place.

Contras: Rooms are so small and the bathroom can hardly fit two persons at the same time. The toilet takes forever to flush. Nothing is free not even a bottle of water.

Prós: Close proximity to Millennium Park. Easy access to train stations for easy transportation. The parking ramp was across the street from the hotel but it was actually super convenient.

Prós: Close to stadium and located on Michigan Ave. Our customer service was wonderful upon our check-in, he was graciously kind to upgrade us to king bed vs giving us a double.

Contras: Everything was great. Rooms could use different lighting to make it more brighter. Its very dim.

Prós: Bed, Shower.

Contras: Reception not friendly. Room cleaned poorly, not cleaned day 2 till we rang 3 times at 5.30 pm. No spare blanket, asked but not given. No spare towels. One bar of small soap.

Prós: Location

Contras: Room was to dark and cold

Prós: Security provided on New Years Eve.

Contras: FOOD choices in snack shop were overpriced.

Prós: Location

Contras: Overall experience

Prós: The location was good

Contras: The bathrooms were not clean and they have over charged after we agree to an additional charge for different rooms

Prós: Every single staff member we interacted with was a complete delight. Our room was clean, comfortable and very tastefully designed. The bathrooms were stocked, there was plenty of storage space to unpack, lots of seating and lighting, we even had a hidden mini fridge!! Our bellhop showed us various features in our room and told us about the hotels history, even recommended some places close by to check out. The lobby and various wings are gorgeous- photo shoot worthy. AND THE LOCATION!!! Walking distance to Millineum Park, and if you dont mind a longer stroll, Navy Pier. We will 100% make the Hilton Chicago our go to hotel from now on.

Prós: I enjoyed the breakfast. Great value for the extensive options.

Contras: I didn't love the room. The massive amounts of dust triggered asthma attacks.

Prós: The room had two bathrooms.

Contras: The room seemed older and needed updates....peeling sink, rusting trim, bubbling ceiling....

Prós: Room had a great view. Everything was nice.

Contras: Pillows were very flat. Room was tiny for the price. Bathroom only had two full size towels. Room only had one trash can.

Prós: Location is great. Wonderful older hotel that has been restored beautifully.

Contras: No

Prós: the convenience to everything in chicago. it's history, ambiance and overall appearance are amazing.

Contras: nothing

Contras: The lobby is attractive but the hallways outside the rooms and ice machine areas are grubby and worn. Not a 4 star experience.

Prós: Great location within walking distance. Love that it’s pet friendly (even tho I don’t bring my pet). Parking is nearby and have a late check out. Staff are always friendly and check in/out is efficient and easy.

Contras: I’ve stayed several times at Hotel Felix with good experiences but I will say this time my room was subpar. The ceiling tiles were stained and yellow. The ac/heater made lots of noise when kicking on and off. One of the windows in the room wouldn’t shut all the way (noise issue more than temperature). The room was #920 and I suggest staying away. It was in the corner and smaller than the other rooms I’ve stayed in. Sheets on the bed had black smudge marks on them making me wonder if they were clean/changed from the last guest and doing a full inspection of the bed. All these small thing made up for a uncomfortable stay this time.

Prós: From check in to check out, everything was so easy. The room was street facing which was nice. It was a little small but not cramped at all. The bed was large and comfortable but the shower was the best part. Great pressure and loved the design. The hotel provided room service which was amazing and affordable and it was conveniently located to all the places we needed to be and walking distance to the “L”. Overall a great stay and would stay again.

Prós: Location and employees were great

Contras: The shower and around the bed frames was dirty.

Prós: Very comfy bed

Contras: Siren noise, Godfrey rooftop bar noise.

Prós: The location of this hote was nice to go into the downtown loop area.

Contras: Lights were controlled by one switch. The towel bars I. Bathroom were coming out of wall. I was in the room next to elevator and could hear people talked all night and the elevator beeps!

Prós: Staff was friendly.

Contras: Disappointed that they didn't clean our room one day. Parking is crazy, but I guess that is what you get in a city. Otherwise everything else was good.

Prós: They let us check in early!!

Contras: A little small then I thought it was but other then that it was amazing

Prós: Location

Contras: The very small Room We were given had leak from the roof into A light fixture. To their credit We were given a bigger room and a couple drink coupons.

Prós: The location is ideal to most attractions in Downtown Chicago

Contras: Sink held water, had to call maintenance immediately!!! Hair all over my bathroom, even in the towels from previous guest and after complaining they never cleaned the hair, only changed sheets Housekeeping also ran out of wash cloths

Contras: Soap and lotion was good but one of the bottle in my room was used.

Prós: Location was great, bed and pillows are really comfy, free two water bottles per person everyday. Staff are always helpful and kind.

Contras: The AC filters need to be changed in the room. I was on floor 10 and would wake up to dust on my phone and hard to breathe. As long as you turn the AC off its fine, No problems

Prós: The hotel was very clean and the staff friendly.

Contras: The pillows were as hard as rocks! Next time I’ll bring my own.

Prós: Great room with a view, very clean room, available parking, convenient restaurant and bar plus after hour mini market all in the hotel lobby

Contras: I found the hotel excellent

Prós: Rooms and cleanliness

Prós: location

Prós: Room value for the cost.

Contras: The cost of parking!

Prós: Very nice staff and great parking

Contras: Out refrigerator was in the middle of room and seemed out of place. For a suite it was set up poorly

Prós: Outdoor seating at decent restaurant. Bus line to downtown a short walk away.

Prós: The room was clean, comfortable, and most of the faculty were very friendly, helpful people. Very easy to get assistance when needed. Also within walking distance to Michigan st and other active parts of the city.

Contras: Its downtown chicago, so prices were high, but completely understandable. The car garage was a separate elevator, so there was a bit of walking to get from the room to the garage.

Prós: Location

Contras: Bed was a little uncomfortable.

Prós: Clean and up to date.

Contras: Cost of parking.

Prós: location was perfect. We were there for the Bears game and could walk to the stadium. Nice bars close too. Room as clean and the staff was very helpful and friendly.

Contras: nope.

Prós: Location ONLY

Contras: Staff said the early check in charge was $50 whereas the guy I spoke on the phone said it was a lot cheaper. It made no sense as I paid $-- for the night, yet I had to pay $50 extra for 3hr. Horrible Room Condition, Disgusting Bathroom. Def not 4 sta

Prós: downtown Staff was friendly and nice to work with my Check in and check out was easy

Contras: Room got super hot and wouldn't cool down Older hotel Small bathroom Beds were not comfortable Beds were small

Prós: Clean. Great friendly staff. Love the environmentally friendly water bottle stations! Perfect location.

Prós: Location for the price

Contras: No easy parking

Prós: Price

Contras: Small room

Prós: Staff was friendly and helpful. Location was great.

Contras: Room was very dry and stuffy, even with air off and all the way down to 55 degrees....

Prós: Location

Contras: Pull out “couch” turned out to be a chair, hotel was dated, bathroom was not like the photos, shower was small and outdated, overall wouldn’t call this a 4 star hotel, more of a 3 star. Also, their security hold on my card was an issue because 1. Was told there was no charge, 2. Was $170 so it was immediately taken from my credit card. They should be more upfront about this policy.

Prós: I had a super spacious room with a nice bathroom! The lobby was super cool and the snack selection is super cool and techy. Super clean and comfortable and the valet was super quick!!! The bar off the lobby was really nice as well!

Contras: Really great if you want to be down town! I have my all friends in River North so it was a bit of a haul but that was MY FAULT!! Overall I think it's a great location but I didn't plan ahead. And my view was of an alley on both sides but hey, that happens!

Prós: I loved the lobby and the size of the room, as well as the staff and the location.

Contras: I thought the bathroom in our room needed to be updated. It was old and dingy

Contras: The toilet is dirty

Prós: It was clean and we were able to proceed fairly quickly.

Contras: The desk clerk was a little bit obnoxious

Prós: Staff was both nice and respectful! Room was cozy and clean. Great location.

Contras: Elevator kept stopping on floors and getting stuck w/o the door opening. Decided to take stairwell and got locked in and had to call hotel staff to get us out. My four year old was having an anxiety due to this. There should be a no re-entry sign...

Prós: Great room.

Contras: Hotel location not great to get in and out of

Prós: Great view.. valet guys were fantastic. I paid for parking through Parkwhiz. Initially they said my GMC Sierra wouldn't fit, but they found a way. Paid $83 for 2 days. Hotel would've charged $148. Same garage.

Contras: Our room, 801 backed up to elevators. You could hear them all night.

Prós: The view was amazing that was my favorite thing. The location was close to everything. The bed was so comfortable!!!

Contras: Nothing I didn’t like.

Prós: Everything about the hotel was outstanding. The staff and property exceeded my expectations.

Prós: Great location and clean rooms

Contras: Overcharged me

Prós: The Service, the view in our room,

Prós: Great gym on 43rd floor, river corner rooms have some of the best views in Chicago.

Prós: The staff made sure you got in quick and easy. They offered a update for a extra $30 a night and it had a spectacular view of the city and lake.

Contras: They tend knock on your door fairly early so it’s kinda hard to sleep in:

Prós: Big room, great bed, fantastic view, friendly staff, beautiful building, ideal location. So many good things about this place!

Contras: Lots of big fluffy towels but only 2 wash clothes each day and first day only one. I had to call for another one.

Prós: I like the location and the view we had in our room.

Contras: I didn’t like that we didn’t have a microwave. We had to go to the lower level to warm our food up.

Prós: The location is great. The toiletries were nice.

Contras: Attention to detail was lacking. Stains on our sheets, lamp in the room did not work, the alarm clock was slow, and the tv did not work. Staff could not have cared less. Overall what I would expect from a 2 star,

Prós: It's central location made it easy for me get to anything even on foot. The staffs were helpful. The hotel commitment to environment made it more attractive to me.

Contras: Nothing tbad about the hotel. Someone gave my room number when they ordered something form the Cafe. Lucky I earned some credit for not asking for cleaning the first day, which covered the charge. The reception infomred me that it was soved.

Prós: Location, views and price

Contras: The decor was a little tired. Rooms and hallway are dark. You have to request for a fridge, microwave and coffee maker. None of those appliances are there in the room otherwise.

Prós: Very nice and beautiful place

Contras: N/A

Prós: Rooms were cool. Beds were comfortable. Nice relaxing spaces in the lobby.

Contras: It's a bit off the beaten path. About .7 miles from MI Avenue. Also, no free breakfast. I paid over $50 for my daughter and I to have a lackluster buffet one morning at the hotel.

Prós: Love it

Contras: Always been my favorite hotel

Prós: Clean hotel, great staff, Across the street is the Navy Pier. The fitness center is nice.

Contras: No coffee maker in the room, requested a fridge but they did not have any available until the last night of our stay. Room had a minor odor as if someone previously smoked in it. There is a pool but no hot tub. Spa has closed.

Prós: The room and lake view

Contras: Relaxing & beautiful staff

Prós: Great location and staff is very helpful.

Contras: Just a bit noisy during the middle of the night.

Contras: One of the robes provided had some stains on the shoulder and wasn’t usable

Prós: Location.

Contras: Certain surfaces of the room we stayed in (#1005) were not wiped down. There was food and drink spots on our night stands and the desk that the tv sat on.

Prós: Everything

Contras: N/A

Prós: The room was clean and beautiful! The staff was outstanding. The location was convenient to shopping, restaurants, and entertainment.

Contras: I would have preferred to have a small refrigerator provided in each room.

Prós: The location of the hotel was great!!! The staff was very friendly, helpful and accommodating! Our group was only there for a couple of days so did not take advantage of the hotel amenities since we wanted to see as much of downtown Chicago as possible.

Prós: Location

Contras: Very outdated. Less than ideal co-habitants during stay. Some were very loud.

Prós: The lobby is beautiful and the location is nice.

Contras: The rooms are severely out of date with broken fixtures. Slow elevators. Very small rooms.

Prós: Location

Contras: Room was not cleaned prior to check-in.

Prós: The location was unbelievably great. The staff was super accommodating and we really appreciated their help.

Contras: The Upholstery on the chair was very worn, the bathroom was tiny and I should have brought my own toiletries and shower cap.

Prós: Location

Contras: Hidden fees

Prós: The location

Contras: Bathroom extremely cold with no heat

Prós: We were nicely accommodated for our complaints.

Contras: We were giving another room after 2 very bad small rooms . This is more of a hostel than a hotel. Once we got our king suite , the experience was more enjoyable.

Prós: The location

Contras: Yes. One of the girls at front desk was not friendly at all when we checked out. I asked her about the extra $11 in charges that they did not tell me about for wifi or whatever and she just kind of gave me attitude.

Prós: Staff was polite, helpful and professional.

Contras: The hotel was not clean. The beds were old and sagging. The bathrooms were not hotel standard - sink/toilets were something that looked like it came from someone's home 25 years ago, mirror was old and black.It was loud,sounds and smells went everywhere

Contras: My check-in experience was awful. Apparently they couldn't find my reservation in their records. The hotel had no water from 9am-4pm on 2 consecutive days. My worst hotel experience to date.

Prós: This time around not a thing

Contras: Room was so small When you opened the curtain you saw a brick wall Why have a window Bed was so old that was had to see a chiropractor the next day to get my back adjusted Was woken up at 3 am by security pounding in the wrong door Staff at desk

Contras: I didn't like that they couldn't find my reservation when I arrived and I didn't like the fact that hotel guests had no running water from 9am - 4pm on two consecutive days. My worst hotel experience to date.

Contras: TV to much and picture don't work all the time

Prós: Very well located

Contras: Air conditionning is a bit noisy

Prós: The hotel offers a washer and dryer free of charge with soap. I really like that the best out of all the amenities in the hotel.

Prós: Location was in a very nice spot. The staff were nice and professional.

Contras: The bed sheets/blanket were not fantastic, but did suffice.

Contras: Our room was small but nice and clean.

Prós: The location was perfect. The room was small but I don’t have anything to compare vs price. View was very limited but what I saw was quite nice!

Contras: Size of the room! I wish I could have invited a family member to visit me. I suppose I could have used the room on floor 2 for visiting.

Prós: The vallet guys and the front desk staff was wonderful. Very polite and helpful

Contras: The bed was way to hard, I couldnt get comfortable. It was like sleeping on the floor

Prós: Staffs were kind and helpful. Location is not bad considering price.

Contras: Not clean. There were used shampoo, some empty bottle, caps.

Prós: Location. Clean. Friendly Staff.

Contras: Room size.

Prós: The location was fantastic for walking around Chicago. And the staff was helpful and friendly. The complimentary water was also much appreciated.

Contras: The elevators ran so slow sometimes! And it could have used a dish towel or drying rack in the room. Also, it would have been nice to be able to control the thermostat instead of just the fan.

Prós: Was close to everything.

Contras: $53 parking fee.

Prós: Location

Prós: Location and price

Prós: Location and staff

Contras: The smallness of room and limited facilities in room

Prós: Location

Contras: $15 random charge

Prós: I liked that the hotel was very close to shops and restaurants.

Contras: I didn't care for the shower it was very hard to turn on without getting wet (hair).

Prós: the bed the guest services staff malcolm

Contras: the bathroom cleaner and more sterilized it was hair left over in the tub the toilet seat had something on it and sink was not not cleaned it had something that was discarded in the sink and I never used it until the morning just came in and crashed was exhausted and never got my price discounted from the manger Alicia Lee after she said she would contact you guys for my refund I also told her to please go up and look at this herself. I have a few times and left a message but never got a call back .

Contras: They did not refund my money

Prós: Room

Contras: Placed my own beverages in the fridge. Stepped out of the room and come back to all my things being removed from the fridge. I was then charged additional fees. I had to contact the hotel to resolve this.

Prós: We were greater by Scott. We are new to the Chicago area. Getting into the city @1am looking for somewhere to go. He took the time to find us some safe yet nearby places that were still open. I feel like he went over and beyond to accommodate us! The rooms were extremely nice too!

Prós: Location and size Great

Contras: Closet doors

Prós: Very nice hotel, super location, will come back!! :)

Prós: Good location

Contras: The 15 dollar charge a day for the facilities

Contras: After paying in full months ahead of time I was charged a $15 per day facility fee. I find this to be distasteful and dishonest. Hidden fees are infuriating to me. I paid in full in good faith that my bill was satisfied only to find out it was not.