Hotéis em Chicago

Staff was helpful and polite/ great location/ low cost for location

Out of date, the pictures are horrible depiction of what the hotel and it's rooms look like.

Classic character

Tv was fuzzy

The air conditioning was blowing hot air rather than cool air. Very hard to sleep and noisy dice we had to open windows just I keep from suffocating in the heat. Room service was expensive and terrible.

Spacious suite, excellent staff, polished appearance, good wifi connectivity

Lack of a business center (not really a "business hotel")

Very luxurious for the price, they have very good upkeep. The staff was very friendly, we dont ask for much when staying at a hotel but the few time we did they were more than willing to help. Never heard a peep from other people staying at the hotel so that was a major plus.

My room did not say it was a smoking room but when we got in the smell of cigarettes was strong so we had to open the windows a bit since it was 10 degrees outside. When we were checking in they didn't have my reservation in the front lobby computer so I waited over 15 minutes until it was put in the system.

The location is awesome considering the price of the room.

The room, although cheap, was pretty small.

The room was very clean with all the facilities we needed. The concierge was only somewhat helpful as she did not know the city as well as my phone! Good restaurant tied to the hotel

As with all hotels, too pricey! Very small front desk area that made it quite crowded when using the Lobby.

The location is fantastically located between Magnificent Mile and the museum campus. It was easy to get to and offered stunning views!

The hotel room lacked basic amenities. There was no coat rack in the room. In the unpredictable Chicago weather, our weathered coats needed a place to dry. Housekeeping was stingy on towels, shampoo, and coffee. One tiny bottle of shampoo for a potential of 3 days worth of showers for a family will not cut it. They also did not replenish our coffee. When we asked for more coffee, they brought up 1 Keurig cup of coffee, 2 coffee cups, and 3 sugar and cream packages, which did not make any sense. Also be aware that they add $80 per night to your card for incidentals.

The customer service from the curb service to reception to the restaurant was exceptional. The location is perfect to other nightlife spots. My only regret is not having dinner at Nico, since we may have had the best breakfast of our lives there.

None

Great Bathrooms

Housekeeping crew and front desk staff were extremely friendly and accommodating.

Everything was nice except a few things. I would go there again.

Walls are paper thin. Heard the couple next door. Paid for late check out, housekeeping came the 4 times with privacy sign up

This is a great hotel the atmosphere that employees everyone was great there

great accomodations and service

accommodating, nice staff. Lovely stay!

nada

Excellent in every way. Quiet, clean, cozy. Staff pleasent, prompt, not intrusive, just provide what is needed expediousously and with grace.

Zip

Situated in the heart of downtown, I couldn't ask for a better location to stay while in Chicago. The facilities were very clean and nice. Everything was up-to-date. It's a nice little boutique stay. The staff was very friendly and very helpful.

I was a little thrown with the parking situation. $58 for a day of valet parking is a little steep.

The location is perfect. One block off Michigan Avenue.

Rooms are very small, bathroom are really small and the rooms have very poor sound control you can hear every conversation, and door closing,

I loved the location of the hotel. It was close to all that o came to town for. Plus the view from my room was spectacular! It was very easy to get a taxi, as the doorman did it for me. The staff was so helpful and friendly. Definitely will be returning on my next trip to Chicago!

The only real complaint I can make about the hotel is the Herb n Kitchen on the main lobby floor. They claim to serve Starbucks which they do, but it tastes nothing like the real thing. The ingredients in my frap started to separate-- pretty sure te syrup was expired. But other than that, the rest of the hotel was amazing. I look forward to future stays there.

The amenities were great. I was given a larger room than expected with a nice (but not lake) view. The location was great and all staff were friendly and helpful. My room was quiet and the bed was very comfortable. My room was also very clean and the tv had a lot of channels. Also, the building and common areas are absolutely gorgeous.

I loved the gym facility and going for a swim after a stressful day. My only complaint is that there was a lot of loosely supervised young kids at the pool at 9pm. Would be nice if they had some hours for adults only.

Clean and good location

The size of the room. Think of a small room. Smaller than that! Unless you are a mouse, the size will bother you.

It was clean. Nice staff.

The rooms were a joke for how much we paid. Especially because it was advertised at 70$ then got bumped to 86$ then plus hidden fees got bumped to 100. I could of stayed at a way nicer hotel for that price. I would not recommend this place ever.

Very accommodating. Very helpful and friendly staff. Great place to stay!

We stayed in a corner king room. Floor to ceiling windows hardwood floors and a great bathroom with (voyeuristic) shower. The upstairs bar is great and the overall vibe of the hotel is sexy boutique. We will definitely be back.

The location can't be beat. Close enough to Michigan Avenue for easy access to shopping, restaurants, etc., but 1/2 a block away so that it's a little bit quieter. Hotel wifi was pretty fast.

We booked a Tower City View King Suite, but it was not available when we checked in so we were downgraded to a Tower Queen Suite. 1 of 2 elevators was out of service for 2 days! (which makes it quite a chore to get to the room on the 28th floor) Forgot something? Too bad, because I'm not waiting 10 minutes to wait for an elevator going up and 10 minutes for an elevator going down. Room was unbearable stuffy and slightly noisy. I usually sleep like a baby, but I tossed and turned every night for 4 nights.

Nice trendy lobby with cafe/bar rooftop restaurant, nice rooms and they Are a good size, great location, hood service A winner

Close to McCormick Place where we attended the Boat Show. The entire staff was top notch, and the hotel itself was beautiful. The one night room and parking was about $170 total, but I felt like I was staying in a much more expensive hotel. The Lake front and parks were only 2 blocks to the east so we were able to get some exercise too.

We were on the 21st floor. The bathroom was literally so small that I (6' 300 pds) had to slide in between the tub and the toilet to close the door. Even my girlfriend who is tall and slender was challenged. We tried the pool about 8:30PM, but it was packed with kids as was the hot tub. A very small price to pay for everything else to be so nice.

Location, main room, people

The bedding is too soft making it hard for sensitive backs

Our room was on the corner and very spacious. The woman at the front desk was very kind.

No complaints.

Low cost option near McCormick Place. Clean rooms. Nice staff.

No access to food in the late evening. Never saw the gift shop open the entire stay.