Hotéis em Chicago - perto de Aon Center

Very modern hotel.

No pool

The 5:00 PM wine hour and the interesting decor.

Most of the furniture in the lobby was cool looking but not comfortable to sit on.

Desk staff quite friendly and helpful. Everything classy and elegant. Umbrella iin closet was a nice tough.

Didn't patronize the Atrwood? Restaurant although attractive ambience, Prices were prohibitive. Cup of cofffee: #$4.00, Eggs bENEDICT: $15.00 Fugget about it.

Beautiful; FANTASTIC service provided by all areas; clean

Mattresses were hard

Elevators require key each time to go up stairs

ALL staff that we incountered from valet to bellman house keeping and front desk were all very friendly and helpful. Having worked in the hotel industry it was easy to spot a top notch beautiful hotel with an amazing staff.

Toilet was loose or unattached to the bathroom floor but still functioned properly.

Location.

Cleanliness of bathroom.

Great location to everything in the city! You can walk to the Riverwalk which has so many things to do! very clean hotel and staff is so so accommodating and welcoming!

The bed was very uncomfortable! Had a huge dip in the middle of the mattress! Other than that no complaints

One of the best hotels in Chicago. Ideal location to everything in the city, wonderful staff and service, Roof Top Bar is excellent. Overall best hotel experience I've had in Chicago.

Loved the breakfast, definitely eat it! Great location to everything in the city. Room was comfortable and whole place was very clean.

The lobby set-up. It's too small to handle a large crowd, especially if more than five are waiting to check-in.

I travel to Chicago several times a year and I have to stay this was the best hotel I've ever stayed at. It is modern, clean, quiet and very centrally located. The most impressive thing is the staff. Everyone (from the front desk, to the cleaning ladies, etc.) is extremely helpful, polite (always say "hi"), ... I would definitely recommend this hotel to anyone!

Great, attentive staff. Terrific location by the river. Comfortable bed. Lobby Door staff was extremely friendly, helpful and welcoming.

Expensive for what you get. Room a/c is on energy saving computer load management, so it can take ten minutes to respond. River view 7th floor deluxe king Room had one uncomfortable arm chair, and a tiny sliver of a window that allowed one to see the bridge over the river, but, no water or boats. Exercise room was a joke, just A universal and dumbells. Free morning coffee a plus, but offset with tiny cups and mediocre coffee blend. Free evening wine was nice, but unlike far less expensive embassy suites, no snacks offered.

Very comfortable, nice different decoration, excellent service, personnel, complimentary wine between 5-6pm. Few blocks from Billy Eliot's musical (must see!). Great restaurant close by, Catch 35! Nice walk to Mgnif. Mile. Allow 1 hour to airport due to traffic.

nothing

Room was nice, roomy bathroom, clean. Good location. The staff was nice. Roof top bar was enjoyable with good food and drinks.

Price to keep the car over night was expensive.

Well thought out hotel experience; great rooms and unique decor. It's a nice home away from home.

The room was very clean and spacious. The bed was comfortable. Staff was friendly and professional. Easy check in and check out. I would stay here again!

The hotel was clean and very nice. All staff I encountered were very nice. The best part in my book was the location. It was right on the river (although because of a brick wall that creates a little courtyard outside the lobby/restaurant you can't see the river from the main floor entrance way, but you could see it from above and below this location). It was comfortable. It smelled nice (they push their "signature scent" out in the lobby which is fresh and pleasant). There are MANY restaurants within walking distance, including one of my favorites, Frontera (upscale Mexican). There's also a restaurant right outside the lower level doors (take the two escalators down) that's right on the river. You're within walking distance of Michigan Avenue (if you like to walk) or you could always take a cab to that area if walking too much isn't appealing. The location really can't be beat.

Really the only thing I didn't like was how very DARK it was in the lobby of this hotel. They need to add some attractive lighting (chandeliers, lamps) so it feels more cheerful. I understand that this used to be a Niko Hotel and was done in the Japanese style (which is still evident). If they're not going to add lighting, then adding some fountains for pleasant ambient noise would be good. I would also suggest that they add more "windows" in their brick wall in the courtyard outside the lobby/restaurant. I know there's a sidewalk out there that they likely wanted to "protect" the hotel from, but their present set-up misses the view of the river and downtown.

We had to wait 90 mins to be checked into our room. We also had to ask twice to have our room made up even though we had the service light on.

Brilliant, well thought out design elements made our chamber a pleasure to stay in. Separated dressing room/washroom allowed myself to get ready in the morning while my fiancé grabbed a few extra minutes of sleep in peace. Additionally the staff was very helpful, informative at check-in, and incredibly friendly. Also the Hosted Social Hour is an absolute must do!

There wasn't anything major to complain about here. My fiancé felt the complimentary toiletries could have been more femanine scented (or at least a tad more gender neutral) and our server at the dinner in the lobby was slow and forgot a third of our order (to her credit however, she recovered well when the mistake was pointed out).

The rooms are nice size, it's in a great location, the fitness center is nice and the bar is popular. The rooms have an eclectic look. The beds are comfortable and the hotel is quiet. The staff was attentive and curtious. The price was very good for the location.

We ordered food at the bar and they checked on it twice but it never came. Everything else was great

Overall hotel is good...good location, nice athmosphere, etc

Bugs in the bed! ... Woman hair in the bed! ... Air conditioner not working properly....

All of above. Check in very easy. Felt safe needing key to elevator upper floors. Great breakfast. Staff warm welcoming very helpful.

Found an empty Jack Daniels fifth bottle under bed. Not ours.

The staff was very friendly and the room was very clean and well appointed. The location is also very close to many of the attractions that we were seeking out. within walking distance of Millennium park and Navy Pier.

Having managed a hotel myself previously, I was pleased with how friendly, helpful, and quick the staff were in their attention to guests. Very clean and welcoming.

I like the location the best. Breakfast was ok but maybe offer more choices.

Room had a mold smell and door locks were very loud when closing.

Location, location, location Two blocks from Chicago 'bean' - cloud gate and parks. Front of hotel with construction for 'E' was not pretty -- but we never heard any noise in our room.

We got a great rate on kayak. The room was spacious, bathroom was huge, and shower was great. Lots of storage and hangers. Staff was extremely helpful, very nice, and very quick when help was needed.

The view of the room was awful. We looked at a very dirty alleyway with a view of a brick wall. Also our truck was damaged by the valet service. They assured us they would make it right, so that's why I still gave them 4 stars.

Nice staff

No black out curtains. Heating system in room took a long time to kick in and warm up the room. Carpet smelled like feet. Room was TINY.

It was an easy check in. The front desk staff offered city maps and directions to nearby attractions. The room was comfortable and clean. The bed was a good quality. The shower was nice and big. The complimentary breakfast had a wide variety which was good for people with different diets.

The room was a little on the small side but I was comfortable enough in it. The bathroom did not have a vent so the mirrors got fogged up after a shower. Definitely not a deal breaker. The parking was pricey for valet but you can get your car and bring it back if you want to leave to do something.

Wedding with loud DJ two floors above us kept us up one night. We called the desk and they seemed like they couldnt have cared less about our concern

Everything... not the room i asked for... was lied too. telling me things would be the same and werent... not even close. will not use again.

Value for price, very clean, exceptionally friendly staff

Daily parking rates were quite expensive.

Brand new, super close to the loop, totally worth it and most definitely will stay there again!

Don't expect amazing Chicago views

In the middle of everywhere I needed to be! Near read line, near great restaurants and near the bean.

Bed was a bit too uncomfortable and no water pressure in shower.

Walk into the grand lobby and you feel like you're part of Chicago history.

The rooms are a little small.

Location was good

Rooms were small, holes in the walls and dinged mirrors. Humid rooms and beds were not the softest.

It was very pleasant get there early and having a room to do an early check in. The staff was excellent. Overall it was a good hotel. The location of it was very impressive, close to every place, Willis Tower, Millennium Park, and Navy Pier.

I think it's a little pricey, but given the location I think it's worth it.

There was nothing I would change during our stay. It was perfect and the front desk person named Robert was very helpful too! Thank you.

I was pleasantly surprised about our stay. We travel a lot and typically stay at places we are familiar with. However, this place was perfect! Location, staff, room.....everything was great! We will definitely stay here again when we return to Chicago. I think the most impressive part was the great staff. They understand customer service and they were on their game at all times!

My wife and I have always stayed north of the river but chose this one to stay in a different part of the city but be close to everything. We loved the location to CTA stops because used that to get around the city. We loved the location's proximity to basically anything that we needed. The staff was very informative and friendly. My wife enjoyed the chilled water bottle stations on each floor. The elevator runs very quick compared to other Chicago hotels that we have stayed at. The room service and food deliveries run late into the night.

We purchased our room online so maybe we were not given the best room. Our room was in a "hole" of sorts. There was absolutely zero views from the small window and barely any sunshine. The size of the flatscreen tv left much to be desired. Most hotels now at least have a 40" tv. There was no microwave in the room and not one that we could access down in the lobby area. The bed was not overly comfortable. Again, we loved most things about hotel because we chose it more as a crash location, not a place to stay all day.

Outstanding service and staff. The room was clean and they had a fitness room that wasn't busy. Also, they had these purified water stations on each floor.

Very small room and the treadmills were pretty low quality.

The staff were helpful, friendly. The location was ideal - central and walking distance to most things we wanted to see and do. The room was spacious, comfortable and clean. The water they make available near the lifts on each floor was a welcome treat since the weather was very hot during our stay. We also stayed with them for our 2nd visit to Chicago.

the hotel is very neat.

it seemed to me that there were very few staff around at any given time and that made me to feel isolated and virtually alone. the service points appear all automated and as a result, the human touch was absent.

Location is second to none

Absolutely no amenities or service. No breakfast. No luggage carts. No frills hotel. Don't expect anything but a place to sleep. We aren't unhappy at all. Just not impressed for the money we spent

Staff was extremely friendly including maids, front desk, and bellhops. I stayed on a high floor which had only 2 other rooms. No problem with elevators. My room had a great view over the Chicago River and was larger than I expected. Taxis were immediately available, but also a great location to walk to many things. I would definitely stay in this hotel again.

no frills, very comfortable, very close to train for airport.

no dislikes

Convenient location, good value, well equipped room, excellent service.

Nothing

The staff was excellent. Everyone was very friendly & helpful, from the front desk to the breakfast staff. Nice room. Nice view of city. Great location to downtown attractions, restaurant, etc. I would stay there again.

Minor complaints only. We were staying 4 nights and the room only had 2 tiny drawers for clothes & a small closet. Not a huge deal, but we had to leave a lot of clothes in our suitcases. As I said, the breakfast staff was fabulous, the food, however, was just okay. Weekdays seemed to have more variety, weekend days the choices were extremely limited. They ran out of half & half cream for the coffee after the first day & it was not restocked throughout the rest of our stay.

everything was pretty clean, great service. Better than what I expected highly recommended

Great location, nice room, good breakfast and gym

The location is great.

Some stuff at the reception are mostly very impolite, not trying to offering helpful suggestions, acting as if the customers are just willing to cause problems, which is definitely not matching to the level.