Hotéis em Chicago - perto de Magnificent Mile

My husband and I recently stayed at the Omni with are 1 year old twins. The staff was more than accommodating. Everything from gift bags for the girls to bringing up a microwave and refrigerator. We will be back!

Concierge, door men excellent.

Paying for with fi? Really...at these prices? Terrible. $10.00 to use 15 min. Had no idea. Showed up on statement. Housekeeping fine first night but 2nd night left our duvets on floor and when we called to report they actually asked what we would like them to do about it. After telling them we wanted some new duvets a maid came and complied. Next day we returned to find all of our pillows with shams gone...not a functional problem since we still had pillows to sleep on but since they are part of the decor we weren't sure what that was all about. They were on the bed when we left that morning. Overall the room was quiet but I think we could do better next time. Hotel being renovated so maybe the reno rooms will blow you away...ours did not. Other than housekeeping staff the rest of staff was helpful but could have been more accommodating when we missed a night of our reservation due to being snowed in at airport in philly and unable to get there. If they couldn't refund a night of our pre paid room we thought we might have recd a complimentary night in future. They told us to ask price line about that but price line pushed it back to them...

The hotel is conveniently located in the city

The cost of the room was very high. I was willing to pay the price but, my expectations were set high for such a small non-view room.

Raoul and the other breakfast servers were excellent

The carpet in my room1504 seemed old and dirty

It was right in the middle of downtown.

The first room they gave us had used sheets with lipstick stains on them, and the room had a odor to it, after a little bit of complaining they moved us to another room. The Bathroom in the 2nd room smelled of urine, there was a hole in the lamp shade, the vent for the air conditioner had a very loud raddle to it and there was wall paper pealing off the wall. There was 3 elevators for 40 floors, so it was about a 10 minute wait to exit your floor. I paid 300 dollars for one night, I expected better.

Everyone went over and above to make sure our family members were taken care We have family staying with you to be close to Hospital

friendly staff Clean environment

Right off of the shopping mile. Very convenient to all things downtown. Courteous staff.

Even on the 26th floor sirens could be heard all night long. Difficult to sleep.

comfortable and great location for shops

I was checked in by a trainee who dis not recognize my platinum status with the IHG group of hotels. I was told that no comp up-grade was available, yet my colleague who has no status in their program, was issued with a large room complete with sofa etc. He was also offered a free drinks voucher when I was not.

Beautiful room. Inpecable service

Really enjoyed how friendly everyone was towards us especially since we were a young couple there and the staff told us good morning and everything each day and always had a smile on their face

I can't really say I didn't like anything about the hotel or service. The only thing was it was a little expensive for us. Other than that everything was excellent

Location was awesome. Close to everything at a reasonable price. Staff was super friendly and accommodating. Indoor pool.

The location was perfect, right in the heart of the magnificent mile. Perfect for those who want to walk and not worry about ground transportation. Having a pool was a must for our family, so we enjoyed having the pool after a long day of sight-seeing and shopping. The team was helpful when we had needs and overall it was an excellent experience.

Price of parking in the area is absurd, but that has nothing to do with these guys!

It was a good location and was relativity easy to find on foot.

Our TV didn't work at all, there was candy wrappers and garbage on the floor from the previous guest, the power strip that was used for the coffee maker had a broken off ground in it, clearly a safety hazard. We will not be staying here ever again.

Walked in to someone stuck in the elevator. Pot ash in the sink. Broken heater. Then the employees totally took care of us. Can't beat price and location. The business I needed to do was very convenient. For all the haters, this is what Chicago is all about, get over yourselves.

48 per night valet, if you drive. Your not going to get street parking until Chicago blue line stop.

Brenda served us for breakfast most days. She was a the best. Always attentive friendly. Took care of us well. Our last day we had a different waitress and our order wasn't right, we couldn't get her attention and had to get a manager in order to get our check. When you go for breakfast in the fabulous restaurant, ask for Brenda. Loved the green drink with Apple, spinach and ginger. It was really good.

Rooms were very comfortable and clean. Courteous and friendly staff. Location is excellent for shopping. I definitely would return to stay again.

Great location, comfortable beds, fridge in room. Service was good.

Not overly comfortable, very minimalistic, breakfast was mostly cured meats, cheeses, cereals, and fruits (no eggs, oatmeal, etc), room felt a bit cold and sterile for our style.

Great neighborhood. Felt safe walking around. Clean, comfortable hotel with friendly, helpful staff. Loads to do within walking distance.

The cabbies didn't seem to know where the hotel was. They tried to drop us at the Marriott which was a block away.

The most thing I like here is the location, which is very convenience. Also, their front desk service is good~

I'm not satisfied with its room service, I ordered hot milk and they sent me the cold milk. Besides, the price of their room service is not worth from my view. So, just don't make room service, or you will be disappointed with its bad taste and unbelievable bill.

Close to great retail stores

No dislikes

friendly and convenient ,

I really loved/liked and grateful we were able to check in early when we arrived early in the morning after our flight. I think it's well worth it especially because we were staying only one night. For my taste, I liked the contemporary classy decor and atmosphere. The atmosphere in our room felt romantic. The king size bed and the comfort of the bed and linen was awesome for my taste. I especially liked the room my friends were staying in. They had a little movie projector room. We paid the same price but they were staying there a little bit longer than we were. But I did like their room. Staff was very friendly and informative when asked about recommendations of transportation and location of places nearby.

Me personally, and just my opinion, we weren't too fond of the shampoo/conditioner and body wash scents.

The room was very clean . Bed comfortable . Breakfast very good but could you gave China plates not styrofoam very tacky. Good location

The pergo floors in the room . Very cold and decor very modern. Lobby lacking character. Very black and grey. No class.

Great front desk staff, rooms were clean and modern, although the bathroom a bit small. Very comfortable for a one-night stay. Breakfast with lots of options.

Currently under construction means no real lobby, but they are very accommodating. Heater maybe not the most efficient but kept room warm enough.

Location, Location Location and the price was better then other hotels in the area.

Room was outdated, bathroom was smaller than an airplane restroom.

decent room power outlet in bedside light (super!) Nice cleaning staff Easy access to downtown

Super expensive internet Room is sort of depressing in design, decor. Somewhere someone would meet a dark fate in a Twilight zone episode.

Hotel was great, good price and great location.

I ordered/paid for a double room in advance. Showed up to the hotel and they put us in a single. After disputing at the front desk the hotel said we did not order a double. I showed them the print out showing what I ordered and they said the order they received (I assume from Kayak) did not state that we paid for a double. We were lucky that they had a double available and they honored my documentation. Close call.

There was friendly staff and it is very close to some great food and shopping.

Our room smelled like smoke and during the night of you turned up the fan it smelled a lot stronger, almost as if the last person had smoked a lot. Also we had a very small room. I get that we booked through a travel website and not straight from the hotel so somewhat smaller rooms are expected, but this room was tiny, especially for what we paid.

Everything was great! The staff and the stay! By is officially the only hotel I will stay at when I visit Chicago!

Everything

Great location and very upscale!!!!! Amazing rooms and quaint little bar in the lobby! Would love to come back in the summer and check out their roof top bar!!!!! We will comeback

The location and staff were both excellent. Everyone we encountered went out of their way to help us anyway they could.

The carpeting in the hallway was extremely dirty. The room carpeting was dirty as well. The room could have been cleaned a little more thorough as well. Walls and cabinets had smudges and leftover spills on them.

We like everything - Room, Level of Service - from checkin to valet

This hotel is exactly what you'd expect from a stay in Downtown Chicago. Imposing structure, bustling atmosphere, and lofty prices. The central location couldn't be beat and the view provides you a look at the city no matter which direction you face. Room was clean and modern. After some initial difficulties, a new room was provided and sorted out with a credit to be used with breakfast (delicious breakfast, but expect to be charged the Chicago price for it).

The price for staying directly on the Magnificent Mile shouldn't be surprising. The lobby was constantly occupied and persistently loud, which also is indicative of a stay in Chicago. The initial room assignment seemed to belong to another individual as there appeared to be clothing in the closet and a suitcase laid out when the door upon a very brief inspection from the cracked door. After informing the front desk, a new room was quickly assigned...but only one of the two keys ended up working. After our final trip to the front desk, we were in better shape and the breakfast the next day was delicious. The room was by no means spacious, but exactly in what you'd expect from Chicago standards. Don't forget you'll be paying for parking, which is at least simplified by the ability to charge to your room.

Full size mattresses sold as queen size

Thanks to front desk for giving us the room with balcony just as I thought we will get booking with third party

Staff was very nice and accommodating. The rooms were great and comfortable.

attention to the details excellent.

none

we were given a large upgrade on our room . to a suite- the reception staff were very kind.they went out of there way to make us feel welcome

Staff is friendly and down to earth. Quickly respond to your needs. Lots of world travelers stay here. Ask for the cocoa puff old fashioned at the bar. It's awesome.

Lounge area was amazing. The quality of the rooms was top notch.

Room was a bit small.

The location was top notch in a historic building- it was pointed out during our architectural boat tour!

Our room's windows were inches from a brick wall which made me feel very unsafe. No notice that it was an interior rom when we booked. In addition, we could hear the wedding reception going on below. Sure this hotel has plenty of rooms, but do you really want to chance it that you will be placed in one without a window?

This hotel has a long history and floor plans are quirky but the rooms are remodeled and modern. Our room in the historic tower had a 31st floor view that happened to have windows facing 3 different directions for a 270 degree view from Michigan Avenue to Lake Michigan (I think it was the only one on the floor with that expansive view).

Minibar charges when we didnt use anything is always really annoying. I would have hoped a nice hotel like the Intercontinental wouldn't have this issue.

The proximity to great eateries, bars and fun activities cannot be beat. The staff was pleasant and accommodating.

Comfy room. Excellent attention to detail. Super cool hotel bar.

I have no complaints.

I took my 5 year old to see Chicago. I love the quiet of the hotel. The staff was great. You get what you pay for.

Fabulous service, fabulous food, fabulous room. I can't recommed this hotel highly enough!!

Upon arrival valet helped us get settled and took care of the car. Once up on check in level desk agents told us to hold off because the free dinner (m-Thursday only) was about to close so she recommended we eat first since we had been in the road for six hours. The staff was always very friendly and helpful.

Parking cost $49 to park yourself or $56 for valet really expensive Alarm clock in room was set to mountain time and couldn't be changed without a screw driver.

Location, bell staff and concierge were excellent. The rooms were spacious

Room could have been cleaner. Used bandaid on floor when I checked in

Happy hour and breakfast were nice.

Our room was not clean! Stains on the pillows and towels and hairs in the bed linens. Bathroom was tiny!!!! We had stayed here before a couple years ago and it was a much nicer room and bathroom. Not impressed at all with the housekeeping... No attention to detail.

Free large breakfast

Free cocktails

Parking is $55 per day

The pool

Big yellow stain on carpet Bathroom light wouldn't stay on and flickered the whole time Wasn't able to get ready in bathroom and made showering very interesting to say the least We would have changed rooms but we were running late to my birthday plans Complained in the am and they said they could do nothing bc I didn't book they them directly. I was very upset how the manager handled the situation We spent $240 on a one night stay for my birthday and cookies were offered but with attitude

Valet parking was very expensive for the weekend. We could've chose self parking which was around the block but did not know that until we arrived. We chose the valet parking because we were exhausted from the drive into the city. You have to really look for the hotel driveway to pull in off of the street in unfortunately we arrived on a Friday evening and it took us three or four times driving around the block in bumper-to-bumper traffic to get in.

It was a great hotel, great rooms, very clean, and a pretty nice view of downtown Chicago. All of the staff was amazing and any question we had was answered. If you drive there are tons of parking garages right in the area that are in walking distance. We decided to walk everywhere since it was all right there. We loved our stay and will stay at the Hilton again.

It was so comfortable! And the staff did all they could to make it more so. We arrived at 6 AM after driving through a storm. They found a room for us right away so that we were able to test before our meeting. The concierge was available evenings and weekends, and was able to advise us about the best way to use our time.

Nothing

Nothing

I've never stayed at some hotels like this!! No warm water for shower!! We reported the problem to front desk, and they said they would fix it, if not, they can change room for us. After we got back to hotel at night, they told us it's fixed. When I turned on the water, it was too cold to take a shower!!! And they even told us we cannot change room because all rooms were full! That's ridiculous. Definitely don't book this hotel.