Interesting house, nice room, very helpful staff.
the historic building, internally excellent but externally in great need of repair. sevice none existent. offered wrong grade of room, change room still not of correct grade. no bath, shower did not work, no pressure. No towels for 2 hours on arrival, only 1 bath robe. No staff in premises after 7pm at night, emergancy night number for service not answered. 1hr for breakfast, no choice only 1 item. We were the only people in the hotel on the first night. 2 inexperenced staff
The location was pretty good. The staff is terrible. They treat you as if they do not want the business. They are rude fromthe beginning. They lecture their customers. They actually make threats. I've never seen anything like it.
our waffle breakfast was amazing. the room had a lovely view of the back garden and nice big windows that opened for fresh air. I used the jacuzzi 3 x for muscle relief from my conference. the breakfast the 1st day wasn't too good. Plain flat tasting scrambled eggs w/burnt bacon and (instant?) decaf. The next breakfast made up for it tho... The Mansion needs some maintenance upkeep. The window shade was broken, the air was warm in the room and too cool in the bathroom. There was no individual control. All else was good.
Everything about this B & B was outstanding. The entire facility was very nice, comfortable, and clean. The staff was friendly, helpful, and very accomodating. Hotel Employee is a first class lady and host who does it all! I look forward to my next vi Loacation was not necessarily convenient when coming to Chicago for shopping, dining, etc. along Michigan Ave, but is still only a short cab ride away.
I liked very much the Lady of House of Two Urns. Hotel was quiet and crew very friendly. Location was perfect for city trip. Subway and bus stop were near. Only minus was, that hotell hard to find, becourse there`s no visible sign on the wall. Best regards Ari Marttila, Finland
it is a fantastic antique designed bed and breakfast place. I definitely had a great time, staff are very friendly and helpful. breakfast was amazing everyday , I have never seen such a place that you can specify your breakfast choice in detail. I think shared bathroom and toilet is not my type (just a preference) but it was always clean and in good condition so I cannot say it was inconvenient.
The location is in a wonderful neighborhood with lots of shops and restaurants. The staff is very friendly and stays out of your way.
I like breakfast at this apartment and It is near cta. I feel no safe when I went back at after evening or early 12:00 pm.The guest should take the cap or their vehicle.
laid back place, back door entry so you don't bother other guests.