The Willows Hotel

Front desk very helpful. Room spacious. Beds very comfortable. Hallway dingy. Room furniture sparing and dingy. Room doesn't have a closed off closet. Carpet and walls could be brighter.

Bathroom was too small. The door hits the toilet, would have liked to have a comfortable. Chair or couch. Shower just trickles. The toilet clogged. Twice. Staff was great and took Carr of the clogs immediately

The radiator was SUPER noisy, and we were unable to control the temperature so it was not a good night of sleep. We were told it was being addressed the day we checked out, so we'd be willing to try them again. Cute place.

Size of beds, room, and bathrooms were great (we booked a 2 Queen room). Room was very quiet and the beds were comfortable. Plenty of space for our young children to run and play a bit before bed. The location is also great with plenty of restaurants in easy walking distance. Thanks to the attentive staff at check-in, I also managed to snag the last free street parking spot immediately in front of the hotel. Age/quality of bathroom wasn't great, the little electric heater in the wall wasn't enough to make up for the cold air leaking in around the window-mounted air conditioner, and the breakfast wasn't that impressive (cereal, bagels, yogurt, and microwave sandwiches).

Location was great...Close to Lincoln Park, restaurants, conveniences. Staff was very helpful and friendly. Rooms are dated and small. Although the building has great character, the accommodations are in need of updating.

The hotel did not accommodate for parking for St. Patrick's Day parade weekend. We purposely reserved a hotel room so that we would have a place to park and stay, and the hotel lot was completely full when we arrived. We spent more than an hour looking for parking which was very inconvenient and a waste of our time. I would have rated it a better value for the money if the parking had been guaranteed.